Master Services Agreement
Master Services Agreement
Master Services Agreement
I. WITNESSES:
Section 1 - SERVICES
1.1 Services. _____________________ and Client will develop and enter into one or
more Statements of Work incorporating a description of the specific services requested
by Client (each, and as modified by the parties from time to time, a “SOW”). Each SOW
will set forth to the extent applicable, among other things, project scope, schedule,
various project activities and tasks to be performed by the parties, deliverables,
acceptance procedures and criteria, and roles and responsibilities of the parties. Each
SOW shall specifically identify this Agreement and indicate that it is subject to the terms
hereof. To the extent there are any conflicts or inconsistencies between this Agreement
and any SOW, the provisions of this Agreement shall govern and control.
_____________________ will provide to Client those services described as its obligation
in each SOW (collectively, the “Services”).
Section 2 - PAYMENT
2.2 Invoices; Payments. _____________________ will invoice Client for all fees,
charges and reimbursable items payable to _____________________ on a monthly basis
as such payments are due. Client will pay the invoiced amount in full upon receipt of
invoice, without deduction or setoff. Client will pay interest, at a rate equal to the lesser
of 2.5% per month (or part thereof) or the maximum legal rate permitted, on the amount
shown on any invoice that is paid later than thirty (30) days after the date of the invoice.
2.3 Taxes. Client agrees to pay amounts equal to any Federal, State or Local sales,
use, excise, privilege or other taxes or assessments, however designated or levied,
relating to any amounts payable by Client to _____________________ hereunder, this
Agreement or any Services, exclusive of taxes based on _____________________’s net
income or net worth. _____________________ will invoice Client for any taxes payable
by Client that are required to be collected by _____________________ pursuant to any
applicable law, rule, regulation or other requirement of law.
Section 4 - OWNERSHIP
(b) Client and _____________________ shall each (i) hold the Confidential
Information of the other in trust and confidence and avoid the disclosure or release
thereof to any other person or entity by using the same degree of care as it uses to avoid
unauthorized use, disclosure, or dissemination of its own Confidential Information of a
similar nature, but not less than reasonable care, and (ii) not use the Confidential
Information of the other party for any purpose whatsoever except as expressly
contemplated under this Agreement or any SOW. Each party shall disclose the
Confidential Information of the other only to those of its employees, independent
contractors, permitted subcontractors (including their employees and independent
contractors) having a need to know such Confidential Information, provided that such
persons and entities have signed a non-disclosure agreement containing provisions no
less restrictive that those contained in this Section 5.
(c) The obligations of either party under this Section 5.1 will not apply to
information or materials that the receiving party can demonstrate (i) was in its possession
at the time of disclosure and without restriction as to confidentiality, (ii) at the time of
disclosure is generally available to the public or after disclosure becomes generally
available to the public through no breach of agreement or other wrongful act by the
Section 6 - INDEMNIFICATION
Section 7 - WARRANTY
8.1 Exclusion of Damages. In no event shall either party be liable to the other party
or any other person or entity for any special, exemplary, indirect, incidental,
consequential or punitive damages of any kind or nature whatsoever (including, without
limitation, lost revenues, profits, savings or business, other than amounts due and payable
to _____________________) or loss of records or data, whether in an action based on
contract, warranty, strict liability, tort (including, without limitation, negligence) or
otherwise, even if such party has been informed in advance of the possibility of such
damages or such damages could have been reasonably foreseen by such party.
8.3 General. The parties agree that this Agreement is solely for the benefit of the
parties hereto and no provision of this Agreement shall be deemed to confer upon any
other person or entity any remedy, claim, liability, reimbursement, cause of action or
other right whatsoever. _____________________’s entire liability under this Agreement
or arising from the Services shall be subject to the limitations contained in this Section 8.
The parties have agreed that the limitations specified in this Section 8 will survive and
apply even if any limited remedy specified in this Agreement is found to have failed of its
essential purpose and represents an allocation of risk between the parties and is an
essential and material part of this Agreement.
9.2 Non-Solicitation Obligations. During the term of each SOW and for a
period of twelve (12) months thereafter, neither party shall, directly or indirectly, solicit
for employment or employ, whether as an employee or independent contractor, or accept
services provided by, any employee, officer or independent contractor of the other party
who performed any work in connection with or related to the Services under the
applicable SOW.
10.1 Term. The term of this Agreement will commence on the date first written above
and, unless sooner terminated hereunder, will remain in effect for a term of five (5) years.
10.2 Termination. This Agreement may be terminated by either party (the “non-
defaulting party”) if any of the following events occur by or with respect to the other
party (the “defaulting party”): (i) the defaulting party commits a material breach of any
of its obligations hereunder and fails to cure such breach within the time period set forth
in Section 10.3 hereof or fails to reach an agreement with the non-defaulting party
regarding the cure thereof; or (ii) any insolvency of the defaulting party, any filing of a
petition in bankruptcy by or against the defaulting party, any appointment of a receiver
for the defaulting party, or any assignment for the benefit of the defaulting party’s
creditors.
10.3 Remedies; Grace Period. In the event either party commits a material breach of
any its obligations hereunder, the non-defaulting party will so notify the defaulting party
in writing (and, in such notice, indicate the nature of the breach and the assertion of the
non-defaulting party’s right to terminate). The defaulting party will have thirty (30) days
(except ten (10) days in the case of payment of monies due) following receipt of such
notice to cure such breach or, if such breach reasonably cannot be cured in thirty (30)
10.5 Termination by Client. In the event Client terminates this Agreement pursuant
to this Section 10, Client may retain all _____________________ Deliverables delivered
to or for the benefit of Client hereunder through the date of termination, whether in
electronic or other form, upon payment by Client for all accepted
_____________________ Deliverables and any other Services rendered through the date
of termination. In addition, Client may recover its actual damages, subject to the
limitations set forth in Section 8 hereof.
Section 11 - MISCELLANEOUS
11.1 Excusable Delays and Failures. Each party will be excused from delays in
performing, or from its failure to perform, hereunder to the extent that such delays or
failures result from causes beyond such party’s reasonable control. Unavailability of
personnel shall not be the basis for an excusable delay. Client further acknowledges that
such delays or failures shall be subject to change management procedures and may result
in additional charges for the Services.
11.200 Interpretation. When used in this Agreement, the singular will include the
plural, and vice versa. “Including,” “includes” and “include” mean, respectively,
“including, without limitation,” “includes, without limitation” and “include, without
limitation”.
11.3 Rights and Remedies. No failure or delay by any party in exercising any of its
rights or remedies hereunder will operate as a waiver thereof, nor will any single or
partial exercise of any such right or remedy preclude any other or further exercise thereof
11.5 Notices. All notices, consents and other communications required or which may
be given under this Agreement will be deemed to have been duly given (a) when
delivered by hand; (b) three (3) days after being mailed by registered or certified mail,
return receipt requested; or (c) when received by the addressee, if sent by facsimile
transmission or by Express Mail, Federal Express or other express delivery service
(receipt requested), in each case addressed to a party at its address set forth below (or to
such other address(es) as such party may hereafter designate as to itself by notice to the
other party hereto):
If to _____________________ If to Client:_____________________
11.9 Entire Agreement, Amendments, etc. This Agreement and each SOW
constitute the entire agreement between the parties with respect to the subject matter
hereof and supersede all prior or contemporaneous proposals, communications,
representations and agreements, whether oral or written, with respect to the subject matter
hereof. No course of dealing, trade customs, other agreements, representations,
warranties or other matters, oral or written, purportedly agreed to or represented by or on
behalf of _____________________, by any of its salesmen, employees or agents, or
contained in any sales materials or brochures, shall be deemed to bind the parties hereto
with respect to the subject hereof. Any use of the phrase “this Agreement” will include
each SOW (unless such construction is clearly not intended). This Agreement may not
be amended or modified, nor may any right or remedy of any party be waived, unless the
same is in writing and signed by a duly authorized representative of such party. The
waiver by any party of the breach of any term or provision hereof by any other party will
not be construed as a waiver of any other or subsequent breach.
By: By:
Name: Name:
Title: Title: