GUIDELINES FOR Organizational Behavior

ASSIGNMENT 2021- Spring

Instructor: Sir Zain Shaikh, Dr. Sajjad & Dr.Mudassar

Marks - 15

 Choose any topic from course outline

 Read a recent news article related to the selected topic. The news article shouldn’t be
older than a year.
 Write
1. Introduction (200 words)
2. Summary and theoretical relevance (600 words)
3. Conclusion (200 words)
 You are required to elaborate how the chosen news article is related to the theoretical
idea.
 Submit in the form soft copy on Black Board. Also attach the news article along with
it as a reference.

1) Introduction:

Effective Communication is critical for supervisors in company to play out the essential elements
of the management, i.e., Planning, Organizing, Leading and Controlling.

Communication allows managers to carry out their jobs and responsibilities. Communication
serves as a basis for planning. All the important facts ought to be communicated to the managers
who in-turn ought to speak the plans as a way to put into effect them. Organizing additionally
calls for effective conversation with others approximately their task. Similarly leaders as
managers ought to speak successfully with their subordinates as a way to attain the team goals.
Controlling isn't viable without written and oral conversation.

Managers commit an extremely good a part of their time in conversation. They usually dedicate
about 6 hours according to day in communicating. They spend high-quality time on head to head
or telephonic conversation with their superiors, subordinates, colleagues, clients or suppliers.
Managers additionally use Written Communication in shape of letters, reports or memos
anyplace oral conversation isn't always feasible.

Thus, we will say that “powerful conversation is a constructing block of a success

organizations”. In different words, conversation acts as organizational blood.

The significance of conversation in an agency can be summarized as follows:

Communication promotes motivation through informing and clarifying the personnel

approximately the mission to be done, the way they are appearing the mission, and a way to
enhance their overall performance if it isn't always up to the mark.

Communication is a supply of records to the organizational participants for decision-making

system because it allows figuring out and assessing opportunity path of actions.
Communication additionally performs a critical function in altering person’s attitudes, i.e., a
properly knowledgeable person could have better mind-set than a less-knowledgeable person.
Organizational magazines, journals, conferences and numerous different sorts of oral and written
conversation assist in molding employee’s attitudes.

Communication additionally allows in socializing. One cannot live on without conversation.

Communication additionally assists in controlling system. It allows controlling organizational

member’s conduct in numerous ways. There are numerous ranges of hierarchy and certain
standards and pointers that personnel should comply with in an agency. They should observe
organizational policies, carry out their activity function effectively and speak any paintings
hassle and complaint to their superiors. Thus, conversation allows in controlling feature of
management.

2) Summary and theoretical relevance:

A powerful and green verbal exchange device calls for managerial talent in turning in and
receiving messages. A supervisor need to find out diverse limitations to verbal exchange,
examine the motives for their prevalence and take preventive steps to keep away from the ones
limitations. Thus, the primary duty of a supervisor is to expand and preserve an powerful verbal
exchange device with inside the agency.

So, organizational verbal exchange refers back to the forms and channels of verbal exchange
amongst individuals of agencies such as corporations, nonprofits or small businesses. Studies
have observed a strong courting among the tiers of verbal exchange in an agency and job overall
performance and satisfaction. Organizational verbal exchange may be formal or informal, waft in
diverse instructions and employ diverse media.

Directions of Communication

Organizational verbal exchange takes region upward, downward and horizontally. Downward
verbal exchange flows from the managerial and government tiers to the personnel thru formal
channels together with coverage manuals, regulations and rules and organizational charts.
Upward verbal exchange is initiated via way of means of personnel and directed at executives; it
often takes the shape of a criticism or a request. Horizontal verbal exchange takes place whilst
colleagues meet to speak about troubles of not unusual place interest, remedy troubles and
proportion information.

5 primary one capabilities of commercial enterprise verbal exchange as main, rationalizing,

problem-solving, war control and compliance gaining. The feature of main is critical to allow
control to issue commands in a clear, particular way in order that employees are capable of
follow them without difficulty. This is typically downward verbal exchange.

Rationalizing:

This feature allows control to give an explanation for the motives for commands in a manner that
people can understand. In this context, it's far downward verbal exchange; however, rationalizing
is likewise essential for allowing people to carry problems to the eye of control, the use of
upward verbal exchange to do so. If a employee identifies a motivation trouble, for example, he
might also additionally talk this upward officially to control and use explanation to focus on the
ability effect of the trouble on profitability.

Problem Solving:

Most agencies keep ordinary conferences to talk about issues including manufacturing cycles,
shipping times, charge margins and different regions where uncommon conditions may want to
rise up which can have an effect on the overall performance of a business. In those conferences,
organizational verbal exchange performs an essential function in tabling problems, brainstorming
ability responses and finalizing solutions. In this way, a enterprise obtains most enjoy the skills
of those concerned with inside the verbal exchange, which flows horizontally and regularly
informally.

Conflict Management:

Conflict with inside the administrative center can cause the loss of proficient employees, the
accommodations of grievances and in all likelihood lawsuits. Managing battle with the aid of
using bringing all events collectively to speak about their variations in a safe, moderated
surroundings is a critical characteristic of organizational communications. This form of
conversation generally entails all three instructions of conversation, and, even though discussions
can be informal, the very last selections are generally communicated formally.

Gaining Compliance:

Gaining the compliance of personnel is essential for them to stick absolutely to instructions. To
do this, control desires to pay attention to comments from the personnel and to take account in
their thoughts and comments. Feedback or two-manner conversation may be each upward and
downward or horizontal and can be formal or informal, however it's far critical for a business
enterprise to permit open conversation channels to encourage and obtain the fine overall
performance from personnel.

Communication Flows in an Organization

In an organization, communication flows in 5 main directions-

Downward

Upward

Lateral

Diagonal

External

Downward Flow of Communication: Communication that flows from a better stage in an

business enterprise to a decrease stage is a downward conversation. In different words,
conversation from superiors to subordinates in a series of command is a downward conversation.
This conversation float is used with the aid of using the managers to transmit work-associated
facts to the personnel at decrease tiers. Employees require this facts for acting their jobs and for
assembly the expectancies in their managers. Downward conversation is used with the aid of
using the managers for the subsequent purposes

Upward Flow of Communication: Communication that flows to a better stage in an business

enterprise is referred to as upward conversation. It gives remarks on how nicely the business
enterprise is functioning. The subordinates use upward conversation to bring their troubles and
performances to their superiors.

The subordinates additionally use upward conversation to tell how nicely they've understood the
downward conversation. It also can be used with the aid of using the personnel to percentage
their perspectives and thoughts and to take part in the decision-making process.

Upward conversation ends in a greater dedicated and dependable staff in an business enterprise
due to the fact the personnel are given a risk to improve and talk dissatisfaction troubles to the
better tiers. The managers get to understand approximately the personnel emotions closer to their
jobs, peers, manager and business enterprise in general. Managers can accordingly consequently
take movements for enhancing things.
Grievance Redressal System, Complaint and Suggestion Box, Job Satisfaction surveys and so
forth all assist in enhancing upward conversation. Other examples of Upward Communication
are -overall performance reviews made with the aid of using low stage control for reviewing with
the aid of using better stage control, worker attitude surveys, letters from personnel, worker-
supervisor discussions and so forth.

Lateral / Horizontal Communication: Communication that takes region at identical tiers of

hierarchy in an business enterprise is referred to as lateral conversation, i.e., conversation among
peers, among managers at identical tiers or among any horizontally equal organizational
member.

Diagonal Communication: Communication that takes region among a supervisor and personnel
of different workgroups is referred to as diagonal conversation. It usually does now no longer
seem on organizational chart. For instance - To layout a education module a education supervisor
interacts with an Operations employees to investigate approximately the manner they carry out
their task.

External Communication: Communication that takes region among a supervisor and outside
companies such as - suppliers, vendors, banks, monetary institutes and so forth. For instance - To
improve capital the Managing director could engage with the Bank Manager.

Conclusion:
Gaining recognition of policies, prevailing cooperation of others, getting commands and
thoughts honestly understood and bringing approximately the preferred modifications in overall
performance are established upon powerful communique.

Communication allows the control in arriving at essential decisions. In its absence, it can now no
longer be feasible for the top-level control to are available nearer touch with every different and
speak the important troubles referring to the organization.

Constant communique with employees allows the control to stay knowledgeable approximately
their troubles, problems and grievances. Appropriate steps may be taken in time to do away with
the workers problems. Conflicts frequently rise up due to communique gap. They may be
avoided through putting in a ordinary association of retaining touch with the workers thru
communique media.

Communication is pretty important for coordination that is the essence of powerful control. It
brings approximately mutual knowledge among the employees in any respect stages and fosters
the spirit of cooperation.