CHARPTER -ONE

INTRODUCTION

Now we live in information-based society. Library is the storehouse of all

information. An institution is complete if this institution use a sound and effective
information and communication technology. A library is a main factor to the literate
society and impact a central position in higher education. The tradition of libraries
concept in Bangladesh is not new. The truth is that, a quality education cannot be run
without use ICT in a library. However, the university library should be the center of all
activities of a university. The center of all activities of a university. The university of
Rajshahi Library started in 1953. It is the ancient and biggest library in Bangladesh.
This library is biggest library in South Asia. Library is a treasure house of rare books,
manuscripts and period ideals. It also attempts to stock the latest books and
periodicals published in Bengali and in English. Most of the university libraries in the
country are still providing traditional type of services to their users. But the pleasure
fact is that, Rajshahi University Central Library provides automation based library
activities and ensures the latest library services to the users.

We are very hopeful that if the authority and the Government be aware, it is possible
to highlights that the Rajshahi University Central Library is the model of a modern
and up-to date library.

Statement of the problem

In the age of information explosion, libraries and information resource centers have
become multimedia centers due to adoption of new technological devices and
changing nature of their information storage, retrieval and services. During the last 25
years, the computers and telecommunication technologies began to build up an
information society, which has crossed the geographical limitations and has provided
facilities to access into global information systems. As a result, nature of modern
librarianship has changed considerably with the advent of new technologies.

Digital library, virtual library, library automation are very common terms in present
world. Bangladesh is not far behind regarding these applications. Countries leading
academic and special libraries are running now fully or partially automation
system. For issuing books, journals, CD-ROMs and other reading materials check
out and check in have been introduced. Automatic prescribed request form, SMS
library service through cell phone, telephonic library service and response to any
queries are no more dreams now.

Though library automation has become an old topic in developed countries, it is

still a new and emerging issue in our society. A few libraries have started using
computers in their institutions. But the present condition of library automation in
Bangladesh is still in its infancy. Many people related to this field do not have a
clear concept about the term ‘Library Automation’.

Automation is the technology concerned with the design and development of

process and system that minimize the necessity of human intervention in operation.
Knowledge is growing rapidly; libraries are procuring the large amount of various
collections like books, periodicals, e-resources & non-book materials to fulfill the
needs of the library users.

Library automation is to prepare a database for library collections to proper

organizing, retrieving the information & providing the information to the users
within the time.

Objectives of the study

Every research work has some vital objectives. This study reviews the extent of
automation application in Rajshahi University Central Library. The main objectives
are

• To find out the present situation of automation system as well as overall

trends of Rajshahi University Central Library

• To explore the problems hindering library automation faced by the library

authority.

• To recommend some solutions of the problems faced by the library. Besides

some solutions are given for adoption of new computer technologies as well
as to improve the automation system of the library.
Importance of the Study

Through research activities it is possible to collect various data on specific fields.

For this reason it is very essential to acquire practical knowledge of research
besides theoretical knowledge. The study bears the following importance

• It will be helpful to know the overall condition of Rajshahi University

Central Library

• It will also be helpful to know the automation system of Rajshahi University

Central Library

• It will be helpful to improve the automation system of libraries as well as

students for their study.

Scope & Limitations of the study

The title of this research work is “Current trends of library automation in

Bangladesh: A case study on Rajshahi University Central Library . This work is
limited into only one university library.

As the researcher is a new one-research fellow of research field, the study has certain
mistakes and limitations, like-lack of time, money, prior and experience.

Methodology

The research method is followed for this research case study. Basically the
researcher use structured questionnaire including both open and close ended
questions to collect information from the Rajshahi University Central Library.
Personal interview with library professionals and field visits to library were
undertaken for the collection of information . The researcher also use some
primary and secondary sources like books, journals, research articles, etc.
Literature Review

A literature review is a text written by someone to consider the critical points of

current knowledge including substantive findings, as well as theoretical and
methodological contributions to a particular topic. According to Bruce-“The
review forms an important chapter in a thesis where its purpose is to provide the
background to and justification for the research undertaken.” It is the most crucial
part for conducting any research. It is secondary source and as such do not report
any new or original experimental work. According to Cooper-“A literature review
uses as its database reports of primary or original scholarship and does not report
new primary scholarship itself.” A literature review can be interpreted as a review
of an abstract accomplishment. Its main goals are to situate the current study
within the body of literature and to provide context for the particular reader.

Haravu (2004) wrote a book entitled ‘Library Automation: Design, Principles and
Practice’. In which he explained the history and development of library automation
systems as a background to an extensive analysis of each single methodology
behind establishment library automation. He not only illustrated the automation of
acquisition, cataloguing, circulation control and serials in depth, but also dedicated
a chapter each on file and data structure and how to optimize critical single aspects
of these individual key systems.

Riaz (1992) made a focus on “Library Automation” where he explained as the

computer facilities began to proliferate and became cost effective, the library
administrators started thinking in term of utilizing computers to help process
unprecedented flood of literature. He also identified the use of computers with
different technologies in different areas of library and information centers.

Rao (1996) brought out a book entitled “Library Automation” where he said
information technology in general and computer technology in particular has been
the indication of library and information systems and services. They have helped in
speeding up and precision of information collection, processing and distribution.
Also the development of microcomputers coupled with telecommunication
technology has helped compressed and portable development of information
systems.
 CHAPTER TWO
LIBRARY

Concept of Library

Library is a social institution charged with the function of proper using and
disseminating human culture civilization. It is one of the important media for mass
communication and an agency which plays an effective role in the society, so that a
bright, brave and prosperous would come into being. Once upon a time library was
regarded as a store house and books were meant for preservation, the librarian was
supposed to be a custodian, who did not encourage the use of books. The readers were
expected to use the library on their own. At the most if a reader asked for a book then
so called librarian would pass on the book and leave him above. As far as possible a
librarian kept out of the way of the readers libraries tended to be passive and archival
institutions. Perhaps, there was not enough incentive for them to become of name.
Now a day’s library with a fem conception is regarded as a science institution.
However, the name library comes from the Latin word librarian which in turner
comes from liber meaning a book in the literal or general sense a library is a room or a
building where a collection of books periodicals manuscripts and other materials are
kept for use but not for sale or show. Its main aim is to enable the users to make the
most effective use of the resources and services of libraries. Definition: Some
important definition has been give below: -

According to the Oxford English Dictionary Library is – “A building, room or set of

rooms containing a collection of books for the use of the public or some portion of it,
or the members of a society—a public institution or establishment changed with the
care of a collection of books”.

According to Encyclopedia of Information and Library Science:

• “The term used for a collection of books and other literary material which
have been other literary material which have been kept for reading, study
and consolation”.
• “The term is used for a place building, room or rooms set a part for the
keeping and use of a collection of books etc”.
According to ALA Glossary of Library terms- has defined library as1.
• “A collection of books and similar material organized and administrated for
reading consultation and study”.
• “A room, a group of rooms or a building in which a collection of books and
similar material, is organized and administrated for reading, consultation and
study”.
• "Synonymous with series as part of the collective tile for a group of books
issued in the same form by a publication”. *

According to UNESCO

“Any arranged collection of printed Any organized collection of printed books and
periodicals or any other graphic or audio-visual materials with a staff to provide
and required to meet the informational research, educational or recreational needs
of users”.

According to Pears Batler “the library is a social organization a necessary unit in

the social fabric, effectively planned and organized for transmitting the
accumulated experience of society through the instrumentality of books and other
grayish and hospital materials maps, charts phone-records, micro-limbs etc”.

According to C.R Border

“Library is 'A collecting of books assembled for use as against collection assembled
for sale for displace for the purposes for which books may be assembled.” “From the
above detraction it is to say that, library means, irrespective of the title, any
organization collection of printed books and periodicals or of any other graphic or
audio visual materials, and the service of staff to provide and the use of such materials
as are required to meet the international reaches, educational or recreational needs of
its users”.

Types of Libraries
• National Library
• Public Library
• Special Library
• Academic Library
Functions
As library is regarded as a social institution, it performs following functions:-

• Life-long education.
• Information documents on all subjects including local, national and
international affairs to serve economic, political and social welfare.
• Proper use of leisure
• Advancement of culture
• Preservation of library heritage for posterity.

Academic Library is based on the following categories--

• School Library
• College library
• University Library.
Academic Library

Concept of Academic Library

Academic Library is an educational institution. That is what their libraries are

established for serving students, teachers, research fellows are usually known as
academic library. Academic library must be related with school, college university
etc.

Definition: Because of clear discussion some important definition about academic

library has been given below.

According to Harrods librarians Glossary "Those of universities, Polytechnics,

colleges, Schools and all other institutions forming part of or associated with
educational institutions.

According to ALA Glossary of Library terms: “A library forming an integrated part

of a college organized and administered to meet the needs of its students and
faculty’.
So, it is to say that, these library which is related with higher educational
institutions is recognized as ‘Academic library Objectives of Academic Library:
Academic library bears students, teachers or researchers to build up themselves.

Apart from these, the main objectives of academic library are as follows:
• To fulfil the requirements of various students involves in different
sections by providing academic information demands.
• To serve the researchers by providing research articles.
• To assist, in the development to overall social, economical, political
situation.
• To help the users directly by giving academic degree required information.
So academic library is called the backbone of all educated users.
Types of Academic library
Academic library are of the following types:

• School library
• College library
• University library.

Functions of Academic Library

Academic library has to perform the following functions:

• To establish a principle for developing the library.

• If required academic library collects audio-visual materials with books for

students and teachers,

• To establish principle for book acquisition.

• Classification and cataloguing is another important function of academic

library for arranging books.

A brief discussion about these has been given below

School Library School library is the place from where a person academy food for
has mental growth and development.
According to Dr. S.R. Ranganathan: “The school library has been variously
described in the literature as in information center a learning center, a learning
laboratory, a learning center, a learning laboratory a media center a research center.
The school library has two main principal components. Such as: One is concerned
with the information personnel, equipment and space needed to complement and
support the other one. And the other component is concerned with the planned
activities and services that assist the students. However, school library becomes a
force for educational excellence.

College Library: In general, a college is regarded as an institution of higher

learning which usually offers a three years or a four years courses after school
leading to a teacher's degree. A college library is expected to support the objectives
of the college. The basis function of a college library is to assist its programmed.

Definition

According to ALA Glossary of library Terms: “A library forming an integral part of

a college organized and administered to meet the needs of its students & faculty”.
According to Harrod's Librarians' Glossary “A library established, maintained and
administered by a college to meet the needs of its students and faculty. However,
college library, in a word, must adequately serve the needs requirements of the
teachers and students towards reading study and research.

University Library

Concept of University Library: A university library is a part of a university. It is the

part and parcel of university. In other words, university library is an integral part of
an institution of higher education. The university library may be a central library that
serves all students. It must provide valuable collection for them on all subjects in the
curriculum.

Definition

Some important and acceptable defined has been given below:

According to Harrod's Librarians' Glossary

“A library established, maintained and administered by a university to meet the
needs of its students and faculty”.

According to ALA: “A library or a system of libraries established, or a system of

libraries established and maintained by a university to meet the needs of its
students and faculty’.

According to Encyclopaedia Britannica, “University libraries form a group very

similar throughout the world. They are descendants of the most ancient libraries.
They cover a wide range of subjects in great detail to support the university” own
teachers and research workers, but many of them have a status not unlike that of a
national library, attracting scholars from all over the world and benefiting from
magnificent donations some like the Bolding library (Oxford) and Cambridge
university library also receive deposits under the copy rights laws. Some like royal
university libraries are also national libraries. Aims of University Library: As
university library is an higher educational institution, it has some objectives

The aim of the library can be defined with the framework of the university

mission and a library development program can be under take accordingly.

• To meet the educational of all students of the university. 2. To helps to lead

every the students of every stage of their life.

• To helps to build up students by supplying various Knowledge.

• To collect, storage and dissemination of information.

• To helps to create better relationship between students and teachers.

• To helps the researcher by giving various research articles or other

Literature.

• To helps to synthesis the research project.

Functions of University Library

The university library has to perform the following functions:

 • It provides higher education to the students.
• It helps the researcher for their research activities.
• Another important function of university library is to create the manpower.
• It provides sufficient documents or information to the users.
• It creates reading habit to compile a library budget.
• Last but not least is to the reluctant students compile a library budget.
CHAPTER THREE
LIBRARY AUTUMATION

Definitions of Library Automation

The word “automation” has been derived from Greek word “automose”. It means
which as power of spontaneous motion or self-movement. The term “automation”
was first introduced by D.S. Harder in 1936. Various definitions of automation:

According to Wikipedia, Automation or automatic control is the use of various

control systems for operating equipment such as machinery, processes in factories,
boilers and heat treating ovens, switching in telephone networks, steering and
stabilization of ships, aircraft and other applications with minimal or reduced
human intervention.

According to Merriam-Webster online dictionary, automatically controlled operation

of an apparatus, process, or system by mechanical or electronic devices that take the
place of human labor.

According to Encyclopedia of Library and Information Science, “automation is the

technology concerned with the design and development of process and system that
minimize the necessity of human intervention in operation”.

Knowledge is growing rapidly; libraries are procuring the large amount of various
collections like books, periodicals, e-resources & non-book materials to fulfill the
needs of the library users.
Objectives

Implementing library automation to prepare a database for library collections to

proper organizing, retrieving the information & providing the information to the
users within the time.

• To maintain bibliographic records of all the materials in a computerized

form.

• To provide online catalogue to the users to access from their desk.

• To reduce the duplication of housekeeping operations.

• To prepare various types of reports / statistic within a short time.

• To maintain the circulation section effectively.

• To provide the speed, quality services to the users.

• To maintain various types of materials (books, non-book materials, serials

etc.) available in library. • To save the time of the users

• To reduce the duplication of work.

• To provide online catalogue

• To reduce the manpower

• To share the resources through library networking.

• To Increase the operational efficiencies of library staff

• To improve the quality, speed accuracy and effectiveness of services.

• To access other networks on the web.

• To facilitate wider access to information for users.

Essential Requirements for Library Automation

Hardware

Hardware is the primary requirement for library automation; different types of

hardware are available in the market. A hardware specification depends on;

• Available budget.

• Size of the data to store.

• Usage load.

• Required speed.

• Features to upgrade when it required.

• Availability of servicing (maintenance).

• Compatible with operating system, what we are going to use.

• Warranty period.

Computer Server

server price may be varying from provider to provider and mainly based on the
following:

• Storage capacity

• RAM

• Operating system (Linux, Ubuntu, Windows)

 • Supporting software’s of library automation software.

Peripherals

a) Keyboard & Mouse

These are the common as minimum needs

b) Printer

Any laser printer to print circulation slips& other library use

c) Scanner

Basic model scanner is required to scan book cover images & library user
photographs to upload into the library automation software.

d) Barcode Printer

Barcodes are required as per Code 39.50 standard for books & user library cards.

1. Required barcode printer to generate & to print.

2. Numbers of open source barcode generators are available to generate required

barcodes. Some are single barcode generators, some are multiple barcode
generators. We can print the barcodes with normal laser printer to reduce the cost
of the project.

Open source URL to generate multiple barcodes as Code 39standard:

http://openscience.in/koha/index1.html (Enter the required barcodes in each box)

http://openscience.in/koha/ (For printing continuous numbers)

We can generate the barcodes from Koha library automation software

Barcode Scanner

• Barcode scanner required for circulation & stock verification.

• Using barcode scanner we can come out from the wrong check outs and
check ins.

• It saves the time, manpower & get the exact figures in stock verification by
using barcode scanners.

Software

Operating System

Selection of operating system depends on

• Hardware compatibility

• Further supporting from operating system developers

• To be user friendly

• Upgrade facility (service packs)

• Library automation software

• Supporting software’s for library automation software.

Software for Library Automation System

Various commercial and open source library automation software is available.

Criteria for Library automation software selection.

• Vision or objectives of library automation.

• Who has developed the software? Whether company, institute or an individual?
• Availability of revisions time period • Available modules
 • Capacity to facilitate no of bibliographic records.
• Compatible Z39.50 to retrieve & import data from other databases.
• Compatible with MARC 21 to import or export MARC records.
• Whether the software has the facility to import bibliographic data available
in ISO 2709 format and at the same time export data in this format.
• User friendly for customization.
• Facility to customize biblio frame work.
• Menu driven to easy access.
• Whether it can be interfaced with email system.
• No of users using the software.
• Easy upgrade facility with new versions.
• Support from developers
• Availability of customizable OPAC
Cost of the software.

Networking
Networking is required to interconnect the computers, computer peripherals,
switches to share the information. The intension of the network is to distribute
information among the interconnected users. The network mainly consist of three
components i.e. transmission media, mechanism of control and interface unit to the
network. Type of network is depends on requirement of the users or objective of
the organization to provide the database access to the users. Local Area Network
(LAN) is useful to access the library database within the organization.

Wide Area Network (WAN) is required to provide the access facility to outside of
the organization.

.Budget
Budget approval to be taken from the management by submitting the library
automation project proposal. Allocation of budget will play a key role in library
automation project in procuring the hardware, software, library automation
software & other computer peripherals. Based on budget availability we will
choose the system configuration. i.e. Standalone / IBM server / Cloud server.

Training
Onsite hands-on training is required to library staff members in using each and
every module of the library automation software. Training sessions to be conducted
in regular intervals & whenever library automation software is updated.

Areas of Automation:
• Acquisition system
• Cataloguing system
• Serials management system
• Circulation
• Members management
• Reports management
• OPAC

Acquisition System
Acquisition is one of the important functions of any library. The goal of the library
is to satisfy the users. The users of the library will be satisfied only if the library
acquires reading materials based on the user’s demands

Acquisition module will be used in two ways i.e.

a) Normal: it is budget based acquisition by allocating the budget & register
suppliers to procure the reading materials.
b) Simple: Simple bibliographic-data acquisitions

Objectives of an Automated Acquisition System

• To reduce the manual work in acquiring the books.
• Updating ordered list with received books list without any manual mistakes.
 • More effective and efficient handling of claims and cancellations.
• More accurate and timely financial data recording, accounting and reporting.
• Improved ability to track orders, receipts, invoice and claims.
• Integration of acquisition with cataloguing and serial control for more
effective bibliographic holdings.
• To provide necessary management information reports.
• Improved services to the users through faster, timelier processing of order
sand receipts

Cataloguing System
Cataloguing of library materials may do in three ways:
a) Simple data entry
b) By converting available items data in to MARC format to import directly to
the database.
MARC Edit: Library of Congress developed and providing it freely to download to
create marc records or edit marc records.
c) By using Z39.50 to retrieving the required records data from other library
databases.
We can download the MARC records from the Library of Congress, WorldCat etc.
by using Z39.50. The library catalogue is considered as a mirror of the library
because it reflects the collection of the library. The library catalogue is considered
as a mirror of the library because it reflects the collection of the library.
Automation of cataloguing will reduce the duplication work. Catalogue is made
available in a network environment through LAN, WAN. Many users can access
the database at same time through OPAC.
OPAC is a catalogue, which is available for searching online. Such OPAC may be
searched from a terminal within the library or at a terminal elsewhere in the
organization remotely

Telecommunication networks
Today majority of the software’s which are used for automation in libraries provide
a separate module of OPAC. With the latest developments in integrated systems the
OPAC is connected to the circulation system so that the used can come to know
whether the document he/she is looking for is currently available in the library or
on loan. OPAC also promotes resource sharing program and bibliographic search
can be done by author, title, accession number, ISBN, Keywords etc. Search in
OPAC is by using Boolean logic or by truncation.

Serials Management System

Serials are published in different intervals with regular or irregularly. Subscriptions
maintenance is easy with library automation software.
• To maintain up to date database of received periodicals.

• Easy to know & send reminders to the suppliers for non-receipt of

periodicals.

• Renewing the subscribed periodicals before its subscription expiry.

• Routing of periodicals.

• Users can search the OPAC to know the status of current periodicals
availability in library.

• Maintaining binding journals details.

Circulation System
The main component of a circulation control system is the transaction of
documents i.e. issue and return of documents. This database contains bibliographic
details of the documents which provide information on titles, authors and
publishing details, which are used in notifying the users about the overdue.
Circulation involves the charging and discharging of library materials,
reservations,
statistics, sending of reminders for the over-due material, etc.
Features of Automated Circulation System
• To know the status of the items.
• Identification of items on loan to a particular borrower.
• Maintaining the reservations& to send available information to users when it
returned by the other users.
 • Sending circulation alerts i.e. check out & check in.
• Sending system generated reminders to overdue items.
• Printing recall notices for items on long term loan.
• Renewal of loans.
• Notification to library staff of overdue items and printing of overdue notices.
• Calculation of fines.
• Issuing no due certificates

Patron Management
• Easy to maintain users registration with their date of joining and period of
membership expiry.
• Providing restrict the borrowing limit to the user groups.
• Predefine the expiry date to a particular user or user groups.
• Provision to provide the login access with user ID & password to know their
account from OPAC page.

Reports
We can generate the reports for:
• Accession list.
• Item wise stock list.
• Day wise check out items list
• Day wise check in items list
• Overdue list day wise, or for particular period.
• Not borrowed users list.
• Total borrowers list.
• Most issued items.
• Most borrowed user.
• Not circulated items list.
• Reserved items list.
• Without subject items list.
• Subject wise list.

OPAC
Users can access the OPAC by using local host / system IP within the LAN. If
provided public IP, it can be accessible outside the organization. User manual to be
provided to the users as soft copy or hard copy. With the OPAC home page, users
can do the following things:
• Search the catalogue for new arrivals.
 • Search within the selected item type.
• Suggest a book for procurement.
• Reserve an item.
• Know the status of an item.
• Reading history of their account at library.
• Prepare a selected reading list.

Proper training is required to the users to use OPAC effectively

Selection of hardware and software will play a vital role in library automation; it
depends on financial assistance from the management. After initiation of open
source movement cost of the library automation become nearer. User forums are
available to discuss and share their experiences to resolve the problems. There no
need an annual maintenance to maintain open source library automation software.
Library automation is the only solution to acquire, maintain and discriminate the
resources effectively. Proper training, brainstorming secessions are required for
library staff members and conducting user education is necessary to use the library
automation database effectively.

CHAPTER FOUR

ABOUT RAJSHAHI UNIVERSITY CENTRAL LIBARY AUTUMATION

Basic information about Rajshahi University Central Library

(Rajshahi University Central Library , http://library.ru.ac.bd)

is one of the renowned public university libraries in Bangladesh. According to the

present collections, this is the second largest university library in the country. The
Central Library is situated at the primordial place of the university. It is a three-
storied building superbly designed for preservation, access and use of the library
materials. It looks beautiful from outside and provides quiet, calm and comfortable
inside environment for the library users. The ground floor of the building is used
for storage of reading materials which called the stack section, the nicely designed
well-ventilated first floor for general reading area, science & engineering reading
area, circulation section, reference section, audio visual section and the second
floor for processing section for library materials, periodicals and newspaper
section, seminar & conference room, information access center, data center and
administrative section.

It is one of the oldest libraries of Bangladesh and, since its inception, has been
disseminating information & knowledge to the students, faculty members,
researchers and general readers for more than six decades. The library’s holdings
include a diverse collection of print, non-print, and computer resources for all to
use. These books and journals cover all areas of knowledge and information and
reflect the nature of a university with an equal emphasis on humanities, social
sciences, business administration, sciences, applied sciences & engineering. The
library has some rare books and manuscript collections. It has about three thousand
Master of Philosophy (M.Phil.) and Doctor of Philosophy (Ph.D.) dissertations.
The library has also a huge archive of newspapers and other ‘ephemeral’
publications.

Recently, the library entered into the automated and digitalized era. The library
used world’s best open source automated library management system: Koha,
DSpace for building and managing institutional repository services. It has also
used the best & prominent content management system: Drupal for building &
managing the library website. The library established Radio-Frequency
Identification (RFID) system to ensure the library materials security as well as the
better usability of the library resources through self-check in and check out and
book drop facilities. Around three thousand user use the library every day.

Total collection of Rajshahi University Central Library:

It has a collection of more than 3, 50,000 printed books, 40,000 journal volumes,
and periodicals. It has also 1, 00000+ (subscribed and registered through Research
Life) eBooks & more than 40,000 subscribed electronic & online journals.
Types of user:
• Faculties
• Research Scholars
• PG Students
• UG Students
 • Administrative Staff
• Supporting Staff

Name of the automation software : koha

Date of implementation of automation package : November 2013
Software:
Rajshahi University Central Library uses world’s best open source automated
library management system: Koha, DSpace for building and managing institutional
repository services. It has also used the best & prominent content management
system: Drupal for building & managing the library website. The library recently
established Radio-Frequency Identification (RFID) system to ensure the library
materials security as well as the better usability of the library resources through
self-check in and check out and book drop facility

Hardware
Rajshahi University Central Library has a server computer which processor class
name zenon and its performance is very good .The server operating system is
Linux with debain version. Rajshahi University Central Library has client and web
server which processor class is core i5. Rajshahi University Central Library has
Power Protection Equipment (UPS) for computers and accessories which is 10 KV
and backup devices HDD and mirroring facility .
The library server can be accessed through LAN and WAN.
Peripherals
a) Keyboard & Mouse: Rajshahi University Central Library use keyboard and
mouse which are the common as minimum needs
b) Printer
Rajshahi University Central Library has numbers of printer for printing slips and
other use
c) Scanner
Rajshahi University Central Library has basic model scanner to scan book cover
images & library user’s photographs to upload into the library automation software
d) Barcode Printer
Rajshahi University Central Library has barcode printer as per Code 39.50
standard for books & user’s library cards.
e) Barcode Scanner
Rajshahi University Central Library has barcode scanner for circulation & stock
verification because
using barcode scanner it’s possible to come out from the wrong check outs and
check in.
It saves the time, manpower & get the exact figures in stock verification.

CHAPTER FIVE
DATA ANALYSIS

Table-1: Automated Sections Rajshahi University Central Library

SI NO Module Year
1 Catalog 2013
2 OPAC 2013
3 Circulation 2015
4 Acquisition N/A
5 Serials Control N/A
6 Report 2014
7 patron management 2014

Table -1 shows that most of the modules are automated but Only two sections named
Acquisition and Serials Control section have not get this opportunity.

Table-2: Acquisition System of Rajshahi University Central Library

SI NO Features Yes No
1 Detailed annual budget
 2 Selection process no
3 Approval process no
4 Order process no
5 Standing order no
6 Receiving process No
7 Invoice process No
8 Payment process No
9 Reminders to vendor process No
10 Accessioning process No
11 Routing and Bindery preparation No
12 Print of Accession register No
13 Data conversion in Standard fonnat (ISO 2709) No
14 Communication through Email to the vendors No
15 Print of Accession register No

The analysis of theTable- 2 exhibits that the features in acquisition modules does
not use in Rajshahi University Central Library. Rajshahi University Central
Library is using koha software that has acquisition module but Rajshahi University
Central Library does not use this module for their acquisition. Their acquisition
system manually collect resources from the vendors .
Table-3: Circulation Section in Rajshahi University Central Library
SI no Features Yes No
1 Registration of users yes
2 Collection of Library Fee yes
3 Collection of Library Deposit No
4 Print of Member Id Card No
5 Print of Bar Code for Member Id Card No
6 Calendar for fine calculation and adjusting loan yes
periods for holidays
7 Renewal of Memberships (continuation) yes
8 Issue/Return of items yes
9 Issue/Return of Items using Barcode scanner yes
10 Renewal of Items yes
11 Reservation of items No
12 Reminders to the users yes
13 Issue of No-due certificate yes
14 Reporting of Missing of items yes
16 Reporting of Lost iterns yes
17 Inter Library Loan (ILL) service for borrowing No
18 Inter Library Loan (ILL) service for Lending No
19 Maintenance of withdrawal items yes
20 Sending Notices by Email to the users yes

Table -3 shows that most of the features of circulation system are present in
Rajshahi University Central Library but only four feature named collection of
library Deposit, print of member Id card, Print of Bar Code for Member Id Card,
reservation of items, Inter Library Loan (ILL) service for Lending, Inter Library
Loan (ILL) service for borrowing are not used in Rajshahi University Central
Library

Table-4: Cataloguing section in Rajshahi University Central Library

Library of Congress developed and providing freely to download to create marc
records or edit marc records. By using Z39.50 it’s possible to retrieving the
required records data from other library databases.
Rajshahi University Central Library download the MARC records from the
Library of Congress, WorldCat etc. by using Z39.50 and cataloguing code is
AACR-2
SI Statement YES NO Amount
1 Books Yes 1 lac 20 thousand +
2 Journals Yes 50 Thousand +
3 News clippings Yes
4 Audio-cassette No
5 Video-Cassette No
6 Reports YES

Table -4 present that Rajshahi University Central Library has 1 lac 20 thousand +
books, 50 Thousand + Journals which cataloguing code is AACR-2 with MARC 21
format. News clipping and report cataloguing is under processing

Table-5. Usage Study in Serials Control Module in Rajshahi University Central

Library
SI NO Features Yes No
1 Detailed annual budget No
2 Selection process No
3 Approval process no
4 Subscription process no
5 Receiving of Titles process no
6 New order process no
7 Renewal Process (continuation of no
Titles)
8 Standing order no
9 Invoice process no
10 Payment process no
 11 Check-in process for Title no
12 Reminder to Publishers/Suppliers no
13 Print of Accession register no
14 Print of Invoice register no
15 Bindery — preparation no
16 Bindery — order process no
17 Article Indexing no
18 Communication through Email to no
the vendors
19 Title History — Change, Split, no
Merge etc.
It is seen from table -5 that all function and features of serial control system are not
use in Rajshahi University Central Library

Table-6: Patron Management

SI Features yes NO
1 users registration with their date of joining yes
2 period of membership expiry and providing yes
restrict the borrowing limit
3 predefine the expiry date to a particular user yes
4 Provide the login access with user ID & password yes
to know their account from OPAC page.

Table -6 shows that Rajshahi University Central Library use patron management
system by this system easy to maintain users registration with their date of joining
and period of membership expiry and providing restrict the borrowing limit to the
user groups.
patron management system also predefine the expiry date to a particular user or
user groups and provision to provide the login access with user ID & password to
know their account from OPAC page.

Table-7: Report management

SI Features yes NO
1 Accession list. yes
2 Item wise stock list. yes
 3 Day wise check out items list no
4 Overdue list day wise, or for particular period. no
5 Not borrowed users list. no
6 Total borrowers list. no
7 Most issued items. no
8 Most borrowed user. no
9 Not circulated items list. no
10 Reserved items list. no
11 Without subject items list. no
12 Subject wise list. yes
Table -7 shows that Rajshahi University Central Library use the reports generate
though automation system. This system provides only Accession list, Item wise
stock list, Subject wise list services

Table-8: OPAC
SI Features YES NO
1 Search the catalogue for new arrivals. yes
2 Search within the selected item type. yes
3 Reserve an item. yes
4 Suggest a book for procurement. yes
5 Know the status of an item. yes
6 Reading history of their account at library. no
7 Prepare a selected reading list. no
Table-8 shows that Rajshahi University Central Library users can access the
OPAC .But there is no provision of using o two option namely reading history of
their account at library, prepare a selected reading list.
Table -9: Automated services in Rajshahi University Central Library
SI no Services yes no
1 Do you print added subject headings? yes
2 Does your library print automated catalog card? yes
3 Does your library print shelf list? yes
4 Does your library print spine label? yes
5 Does your library print Bar Code label for items? yes
6 Do you use standard data conversion format (ISO yes
2709) for data exchange?
7 Do you use Z39.50 Protocol? yes
8 Do you use metadata to catalog electronic yes
resources?
Table-9 mentions that in the above table services are provided in Rajshahi
University Central Library
 CHAPTER SIX
FINDINGS

• Rajshahi University Central Library use Catalogue module since 2013,OPAC

module since 2013, Circulation module since 2015, Report management since
2014, Patron management since 2014 but Serial Control and Acquisition
modules are not useing in Rajshahi University Central Library
• Rajshahi University Central Library use koha software that has acquisition
module but Rajshahi University Central Library is not using this module for
their acquisition. Their acquisition system manually collect resources from the
vendors .
• Most of the features of circulation system are provided by Rajshahi University
Central Library like
A) Registration of users
B) Collection of Library Fee
C) Calendar for fine calculation and adjusting loan periods for holidays
D) Renewal of Memberships (continuation)
E) Issue/Return of items
F) Issue/Return of Items using Barcode scanner
G) Renewal of Items
H) Reminders to the users
I) Sending Notices by Email to the users
J) Maintenance of withdrawal items
K) Reporting of Lost items
L) Reporting of Missing of items
But following feature are not used in Rajshahi University Central Library
A) Collection of Library Deposit
B) Print of Member ID card
C) Print of Bar Code for Member ID card
D) Issue of No-due certificate
E) Inter Library Loan (ILL) service for Lending
F) Inter Library Loan (ILL) service for borrowing
• Rajshahi University Central Library download the MARC records from the
Library of Congress, WorldCat etc. by using Z39.50 and cataloguing code is
AACR-2.Rajshahi University Central Library use automated cataloguing
system for books, journals, thesis, newsclipping. Audio-cassettes, Video-
Cassettes are out of this system.

• All the features of serial control system are not used in Rajshahi University
Central Library.

• Rajshahi University Central Library use patron management system this

system has following features
A) Users registration with their date of joining and period of membership expiry
and providing restrict the borrowing limit to the user groups.
B) Predefine the expiry date to a particular user or user groups and provision to
provide the login access with user ID & password to know their account from
OPAC page.
• Rajshahi University Central Library use the reports generate system. This
system provide only Accession list, Item wise stock list, Subject wise list
services. But following functions are not use in Rajshahi University Central
Library
• Rajshahi University Central Library users can access most of the options of the
OPAC but can not access only two options namely reading history of their account
at library, prepare a selected reading list.

CHAPTER SEVEN
PROBLEMS AND SUGGESTIONS

Problems and Suggestions

Bangladesh is one of the few countries of the world which started automation in
1964, but today we are still infancy so far the automation of libraries are
concerned. A number of problems contribute to the low degree of computer uses in
the libraries in Bangladesh. Though some university libraries have performed a
greater role in utilizing IT in libraries yet they are also facing some problems that
are affecting the effective communication of information. Now some of these
problems are mentioned below:
1. Lack of adequate Skilled Manpower:
The posts of librarians are still vacant in Rajshahi University Central Library. As a
result, the library administrator are performing the jobs as chief librarian. Thus it
may create hindrance to take a greater initiative in the development of automation
process of the library.
2. Lack of Proper Financial Support:
Financial limitation is a great problem that hinders the development of automation
in libraries. The Rajshahi University Central Library is handicapped by shortage
of funds. As a result measures are not fully taken for financing the automation
process. Sometimes it may also create a problem when parent organizations
allocate funds for the purchase of computer and related technology, but not its
maintenance.
3. Administrative Problems:
Sometimes higher authorities of university are not fully aware of the importance of
automation system in libraries. Thus unconsciousness of higher authorities
regarding technological development of libraries may seriously causes harm.
4. Lack of proper Technological Facilities:
Another major problem is the lack of proper technological facilities in libraries.
DHL has recently developed homemade software package for library but
inefficient technical infrastructure often hampered the services. Technological
equipment's i.e. computers and other AVM's for providing better services are not
sufficient. Moreover, there is also lacks of sufficient technology to convert paper
copy into digitized.
In modern automated libraries every book contains computer chip which include
valuable bibliographic information about the book itself and the borrower who lend
it in different course of time. But in these libraries the book does not contain any
computer chip that plays very important role for ensuring proper utilization of
particular book.
5. Lack of software packages:
Lack of software packages especially designed to serve Bangladeshi libraries
needs. There are readily available packages which do not adapt themselves to the
local situation and to the Bangladeshi library environment, or to the libraries
particular needs.
6. Lack of Standard Automated Library Model:
Another serious problem is that the automation system of different university
libraries appears individualized. Every library performs the works in its own way.
In Bangladesh there is no national model or standard for the libraries to participate.
7. Lack of sufficient collection:
Most of the libraries of Bangladesh bear a very few amount of collections.
8. Others problems:
Now some other problems regarding the installation of automation of Rajshahi
University Central Library are given below:
a) In absence of separate suitable and comfortable research branch
b) Lack of modern electronic and telecommunication media.
c) Lack of online networking system facilities.
d) Lack of security system to control loss of books.
e) Lack of proper bibliographic control of national literature
f) Insufficient infrastructure facilities
g) Lack of efficient professional knowledge of staff regarding library automation.
h) Lack of proper system analysis.
i) Lack of per-planned decision in the case of automated library systems, j) Lack
of proper skill of library staff regarding upcoming new technologies in the
field.
k) Psychological barriers of the library personnel that hinder to accept new
technologies for library automation.
Suggestions:
• Skilled manpower should be need to be appointed in the library more for
standard library services.
• The University library authorities should allocate sufficient funds to support
the purchasing of new technological materials in libraries.
• Higher authorities of university should be aware of the importance of
automation libraries.
• More technological equipment's i.e. computers and other Audio-Visual
Materials should be added for better-automated library services.
• Libraries with the help of software development firms should develog
indigenous software package for the use of computers in libraries in
Bangladesh.
• Network flow should be developed.
• Libraries should also develop a centralized database to include all
documents & sources of information.
• The library associations of Bangladesh should organize seminars,
workshops etc. on computer application facilities to create aware ness about
computerized library system.
• The library must have a professional librarian with TT background.
• It should be introduced at all level of library activities.
• CD-ROM Service should be developed.
• The mostly used CES/ISTS service should be introduced in DUL.
• A detailed system analysis and design project should be undertaken before
implementing fully automated library systems.
• Preparation of automated union catalogue of books and other documents is
yet another useful computerized library activity
• A network system among the system among the university libraries should
quickly be established. Because networking is one of the most effective
ways of serving the user's need comprehensively.
• For increasing their service standard the following attempts should be
taken:
• To implement renew system of books in online.
• To introduce electronic display board system regarding the arrival of new
books in libraries or announces other important notices to students.
• Provide automatic CAS and SDI service.
• News clipping service should be automated.
• Book acquisition procedures are necessary to be fully automated.
• Automated reference services should be provided.
• E-journal or E-books are provided only authorized students. This
discrimination should be avoided. It is necessary to make available all
required materials equally accessible to all students of the country.

CHAPTER EIGHT
CONCLUSION AND APPENDINXS
Conclusion:
University library is an integral part of an institution of higher education,
University library performs certain activities. In other words, university library is
the focal point for those who seek information on diverse subject for those who
with to improve and up-to date their knowledge and education for the purpose of
teaching and research. Rajshahi University library has to meet the diverse and
growing needs of educational program at the graduate, postgraduates and research
level from the begging stage of the library. For this the university can be called the
woorlof higher education.
This small study provides good indication as to the fact that subscribing computer.
It is a recognized fact that the coming era is going to rely heavily upon
information. In order to meet the demand of information, computer must be
needed.
However, considering the demand of the age the status of computerization in
Rajshahi University Central Library is not satisfactory. It is not possible for us to
reach the minimum satisfactory level. Modern information technologies like E-
mail, Internet retrieval systems has already been introduced for better library
services to the users.
t is of utmost importance that the Rajshahi University Central Library must be
improved in overall reading environment. I would like to conclude my study with a
view that the library automation is necessary to support the end users and efficient
level of services.
It is of utmost importance that the Rajshahi University Central Library must be
improved in overall reading environment. I would like to conclude my study with a
view that the library automation is necessary to support the end users and efficient
level of services.

QUESTIONNAIRE- 1
FOR LIBRARIAN

1. General
Information
:
(a) Name of______________________________
 the
University
:
(b) Year of ______________________________
Establishme
nt :
(c) Address ______________________________

:
______________________________

Phone____________Fax__________

E-mail____________Website______

(d) Name of ______________________________

the
University
Library:
(e) Name of ______________________________
the
Librarian/In
charge:
(f) Year of ______________________________
Establishme
nt :
(g) Library ______________________________
Hours

:
(h) Address ______________________________
 :
______________________________

Phone____________Fax__________

E-mail__________Website______

1.1 Total
Collections
(numbers in
year wise)
Sr. No. Items 2012- 2013- 2014- 2015- 2016-17
13 14 15 16
1 Books
2 Journals (current)
3 Journals (bound vol.)
4 Ph.D. Theses
5 Manuscripts
6 Rare Books
7 Audio Cassettes
8 CD-
ROMs/Floppies/Databas
e
9 Microfilms/Microfiches/
Slides
10 Magnetic Tape/Films
11 Others (please specify)

1.2.Total Staff (numbers in year wise)

Sr. Staff 2012- 2013- 2014- 2015- 2016-
 No. 13 14 15 16 17
1 Librarian
2 Deputy Librarian
3 Assistant Librarian
4 Doc. Officer/Inf.
Officer
5 Sr. Prof. Assistant
6 Cataloguer
7 Professional Assistant
8 Library Assistant
9 LDC/DEO/Clerk
10 Library Attendant
11 Janitor
12 Book Lifter
13 Peon
14 Mender/Binder
15 Others

1.3 Total enrolled Users/Members of Library (numbers in year wise)

Sr. Users 2012- 2013- 2014- 2015- 2016-
No. 13 14 15 16 17
1 Faculties
2 Research Scholars
3 PG Students
4 UG Students
5 Admin. Staff
6 Supporting Staff
7 Outsiders

1.4Annual Budget allocated to the Library (TK. in Lakh in year wise)

Sr. Items
No.
1 Books
2 Journals
3 Non Book Materials
 4 Accessories
5 Other (please specify)

1.4 Is there any provision for any separate budget for automation? Yes/No
If yes, please give the % of total budget: _________________ (n)
1.5 Library Automation: Are you using any library automation package? Yes/No
If yes, please mention:
1.5.1 Name of the automation package: _________________
15.2 Date of implementation of automation package: _______________
1.5.3 Do you have any server to run the library automation package? Yes/No
If yes, please given the details of Server: __________________
1.5.4 Does your Library have adequate hardware for Server and Clients to use the
library automation software
a. Server
Poor [ ] Average [ ] Very Good [ ] Excellent [ ]

b. Clients

Poor [ ] Average [ ] Very Good [ ] Excellent [ ]

C . Peripherals (network, etc.)

Poor [ ] Average [ ] Very Good [ ] Excellent [ ]
1.5.5 Please mention Server type by Processor class
486 or below [ ] Pentium [ ] corei [ ] zeone [ ] Others

1.5.6 Please mention Client type by Processor class

486 or below [ ] Pentium [ ] Corei [ ] zenone [ ] Others

1.5.7. Does your library have a Web Server?

Yes [ ] No [ ]
1.5.8 What type of Power Protection Equipment (UPS) does your library have for
computers and accessories?

Above 7.5 KV [ ] 7.5 KV [ ] 5 KV [ ] Below3 KV [ ] Others

1.5.9. Does your library have one or more of the following type of Printers?
Dot Maü•ix [ ] Inkjet [ ] Laser [ ] Line [ ] Barcode Printer [ ] Others
1.5.10 Does your library have Barcode Scanner?

Yes [ ] Yes [ ]
1.5.11. Does your library have Backup Devices?

ZIP [ ] DAT/Tape [ ] CD-RWE [ ] DVD-RW[ ] HDD[ ]Mirroring

facility ] Others [ ]

1.5.12 Does your library server can be accessed through LAN?

Only Central Library [ ] Some Departments [ ] All Dependents [ ] Not

accessible [ ] Others [ ]
1.5.13 Does your library have Electronic Security System for documents?

(at circulation section/library entrance)?

Yes [ ] No [ ]
1.5.14 Details of the networking
(a) Do you have LAN Facilities? Yes [ ] No [ ]
(b) Do you have Internet facilities: Yes [ ] No [ ]
If yes, please tick the Mode of Connectivity:
1.Dial-up Yes [ ] No [ ]
2. Leased Line Yes [ ] No [ ]
3. LAN Yes [ ] No [ ]

If yes, please give the details of LAN:

Capacit Bandwidt
LAN MB
y h

2. Automation Section:
2.1 . Which functions have been automated and since how long?
 SI Function Year
NO
Catalog
OPAC
Circulation
Acquisition
Patron management
Serials Control
Others

3. Functions and Features in Acquisition Module:

Which of the following indicators do you use for Acquisition module of library
automation
Please mention on tick yes or no
SI Statement Yes No
NO
1 Detailed annual budget
2 Selection process
3 Approval process
4 Order process
5 Standing order
6 Receiving process
7 Invoice process
8 Payment process
9 Reminders to vendor process
10 Accessioning process
11 Routing and Bindery preparation
12 Print of Accession register
13 Data conversion in Standard fonnat (ISO 2709)
14 Communication through Email to the vendors
15 Print of Accession register
 Collection of e-Resources (in numbers):
Sl. No. acquisition 2012- 2013- 2014- 2015- 2016-
13 14 15 16 17
1 BooksTitles
2 e-Database
3 e-Journals
4 e-Reports
5 e-Content pages
6 e-Clippings
7 e-Books
8 Others

3.2 . Mode of communication for acquisition :

Internet via their website Yes/No
CD-ROM Network Yes/No
Commercial Online service Vendors Yes/No
Others (please specify) Yes/No

3.3 . Criteria for materials for acquisition :

a. Quantity to meet user need Yes/No

b. Subject relevance Yes/No
c. Cost effectiveness Yes/No
d. Authenticity of information Yes/No
e. After sale maintenance Yes/No
f. Currency of information Yes/No
g. Back Issues Facility Yes/No

Functions and Features Usage Study in Catalog Module

4. l. Which bibliogaphic standard does your library use?

a. Common Communication Format (CCF) [ ]
b. Machine Readable Catalog (MARC 21) [ ]

4.2. Which bibliographic record are automated ?. '

 please mention on tick :
• Books

• ournals

• Bound journal

• News clippings

• Audio- cassette

• Video – Cassette

• Micro -Fiche

• Reports

• Monographs
4.3 . Which cataloguing code do you adopt in your library ?
plz mention on tick
AACR2
B) IFLA
C) LC
D) CLA
7.4 How does the software support bibliographic standard?
Poor [ ] Average [ ] Good [ ] Very Good [ ] Excellent [ ]
4.5 Does your library use Authority Files?
LCSH Names [ ] LCSH Subjects [ ] Series [ ]
Sears List [ ] Others
5. Functions and Features in Circulation Module
Which of the following indicators do you use to Circulation module of library
automation software please mention on tick yes or no

SI no Statement Yes No
1 Registration of users
2 Collection of Library Fee
3 Collection of Library Deposit
 4 Print of Member Id Card
5 Print of Bar Code for Member Id Card
6 Calendar for fine calculation and adjusting loan
periods for holidays
7 Renewal of Memberships (continuation)
8 Issue/Return of items
9 Issue/Return of Items using Barcode scanner
10 Renewal of Items
11 Reservation of items
12 Reminders to the users
13 Issue of No-due certificate
14 Reporting of Missing of items
16 Reporting of Lost iterns
17 Inter Library Loan (ILL) service for borrowing
18 Inter Library Loan (ILL) service for Lending
19 Maintenance of withdrawal items
20 Sending Notices by Email to the users

6. Functions and Features Usage Study in Serials Control Module

Which of the following indicators do you use to Serials Control module of library
automation software please mention on tick yes or no
SI NO Yes No
1 Detailed annual budget
2 Selection process
3 Approval process
4 Subscription process
5 Receiving of Titles process
6 New order process
7 Renewal Process (continuation of Titles)
8 Standing order
9 Invoice process
10 Payment process
11 Check-in process for Title
12 Reminder to Publishers/Suppliers
13 Print of Accession register
14 Print of Invoice register
 15 Bindery — preparation
16 Bindery — order process
17 Article Indexing
18 Communication through Email to the vendors
19 Title History — Change, Split, Merge etc.

7. Functions and Features Usage Patron Management module

Which of the following indicators do you use to patron management module of
library automation software please mention on tick yes or no

SI Statement yes no
1 users registration with their date of joining
2 period of membership expiry and providing restrict
the borrowing limit
3 predefine the expiry date to a particular user
4 Provide the login access with user ID & password
to know their account from OPAC page.

8. Functions and Features Usage Report generate

Which of the following indicators do you use to report generate module of library
automation software please mention on tick yes or no

SI Statement yes NO
1 Accession list. yes
2 Item wise stock list. yes
3 Day wise check out items list no
4 Overdue list day wise, or for particular period. no
5 Not borrowed users list. no
6 Total borrowers list. no
7 Most issued items. no
8 Most borrowed user. no
9 Not circulated items list. no
10 Reserved items list. no
11 Without subject items list. no
 12 Subject wise list. yes

9.Functions and Features Usage OPAC

Which of the following indicators do you use to OPAC module of library
automation software please mention on tick yes or no

SI Statement YES NO
1 Search the catalogue for new arrivals.
2 Search within the selected item type.
3 Reserve an item.
4 Suggest a book for procurement.
5 Know the status of an item.
6 Reading history of their account at library.
7 Prepare a selected reading list.

10 . What Classification scheme does your library use?

DDC [ ] UDC [ ] LC [ ] Others:

10.1 How does the software support classification scheme?

Poor [] Average [ ] Good [ ] Very Good [ ] Excellent
[]
10.2 Does your library performed following automated system ?
SI no Statement
1 Do you print added subject headings?
2 Does your library print automated catalog card?
3 Does your library print shelf list?
4 Does your library print spine label?
5 Does your library print Bar Code label for items?
6 Do you use standard data conversion fomat (ISO
2709) for data exchange?
7 Do you use Z39.50 Protocol?
8 Do you use metadata to catalog electronic resources?

11.0 System Administration, Maintenance and Support Usage Study

11.1 . Is the backup facility inbuilt in the software?
Yes [ ] no [ ]
11.02 . If backup facility is not inbuilt, how does the library take backup?
Backend database tool [ ] Full system backup [ ] Others ……..
11.03.Does the software support to take backup of the following modules?
Acquisition [ ] Catalog [ ] Circulation [ ]
Serials [ ] Transactions [ ] Only whole database [ ]
11.04.Which media does your library use to take backup?
ZIP [ ] CD-RW [ ] DVD-ROM [ ] HDD [ ] Others

11.05.How frequently do you take backup?

Hourly [ ] Daily [ ] Weekly [ ] Fortnightly [ ] Monthly [ ] Rarely
[ ] Others….

11.06.Does the software have report generator to facilitate retrieval of management

(inventory) information?
Yes [ ] No [ ]
11.07. Does your library use statistical reports produced through the software?
Yes [ ] no [ ]
11.08.Are you satisfied with the system generated reports?
Poor [ ] Average [ ] Good [ ] Very Good [ ] Excellent [ ]
11.09. Does your library use a single point authorization for all the modules on an
individual basis in the software? Yes [ ] no [ ]
11. 10. Does your library use a Module wise (acquisition, catalog etc.) user
authentication in the software?
Yes [ ] No [ ]
11.11. Does your library use software for stock verification?
Yes [ ] no [ ]
11.12.How much you are satisfied with the technical assistance of a vendor for
software upgradation and data migration?
Poor [ ] Average [ ] Good [ ] Very Good [ ] Excellent [ ]
11.13.How much you are satisfied with the Annual Maintenance Cont-act (AMC)
of a vendor?
Poor [ ] Average [ ] Good [ ] Very Good [ ] Excellent [ ]

11.14. In what manner does the vendor support on software problems/bugs?

1.E-mail assistance [ ] 2. Vendor website assistance [ ] 3. Telephone
assistance [ ]
4. On-site visit [ ]
12. Please rate each of the following functions and features of the Library
Automation Software you are now using on the scale of 1-5 where
1 — below average 2—average. 3 — good 4 —very good 5—
excellent

SI no
1 Acquisition
2 Cataloguing
3 Circulation
4 Serial controls
5 OPAC with Web interface
6 Authority control
7 Routine list management
8 E-mail notification
9 Inventor management
10 Local history files
11 User authentication
12 Interfaces to book vendors
13 Interfaces to serials distributors
14 Ease of Installation
15 Reliability (crashes, lost data, etc.)
16 User authentication

13. Present situation of automated library system Problem and recommendation

Problem please tick on
LACK OF PROPER PLANNING
LACK OF FUND/ECONOMICAL RESOURCES
LACK OF RESOURCES AND TECHNOLOGY
LACK OF COMPETENT AND WILLING MANPOWER
LACK OF SKILLED OR TRAINED STAFF /PROFESSIONAL
OTHER PROBLEM
Recommendation
Eagerness of the authority
Financial support
Proper planning and design
Support of technology and resources
Skilled and training staff
Others
Suggestions if any:
____________________________________________________

______________________________________________________
Name of the Respondent: ____________________
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