Entrep 4
Entrep 4
Entrep 4
Market Research
What I Need to Know
Firms and other business companies need to understand their service offerings and
their customers to ensure that their services will be adopted as solutions to consumer needs. In
order for the firms to recognize the needs of the market or the customers, they need to conduct
market research.
The Market Research or Marketing Research Process can be defined as the process
of gathering, analyzing and interpreting the information about the products or the services to be
offered for sale to the potential consumers in the market,
There are different ways to collect the data. The most important methods you can consider are
surveys, focus group discussion and interviews.
Lesson
Market Research
What’s New
TOTAL
After answering all the statements, add your score. Refer to the conversion and the verbal
interpretation of your score:
40 – 50 = Very high intention to become an entrepreneur
What Is It
DATA COLLECTION is the most valuable tool of any type of research study.
Inaccurate data collection may cause mistakes and ultimately lead to invalid results.
TIPS in GATHERING DATA
Organize collected data as soon as it is available
Know what message you want to get across and then collect data that is relevant to the
message
Collect more data
Create more data
Regularly run experiments or collect data
Challenge your assumptions
Set reasonable expectations
Take note of interesting or significant data
In this lesson, we will consider the three different data collection techniques –
SURVEY (Questionnaire), INTERVIEW and FOCUS GROUP DISCUSSION – and evaluate their
suitability under different circumstances
SURVEYS are the most common way to gather primary research with the use of questionnaires or
interview schedule. These can be done via direct mail, over the phone, internet (e.g. Google) or email,
face-to-face or on Web (e.g. Skype or Viber).
When designing or constructing your own research questionnaire, remember the following guidelines.
(Edralin, 2016)
Keep it simple as possible.
Make sure it is clearly appealing and easy to read.
Cluster or block related questions.
Move from complex questions to more specific questions.
Make sure questions are concise and easily understood.
Avoid questions that are difficult to answer.
Make sure any response scales used are consistent with categories that are mutually exclusive.
INTERVIEW is one of the most reliable and credible ways of getting relevant information from target
customers. It is typically done in personal between the researcher/entrepreneur and a respondent
where the researcher asks pertinent questions that will give significant pieces of information about the
problem that he will solve. The interview is also helpful even when the business has already started
because the customers’ feedback provides the entrepreneur a glimpse of what the customers think
about the business.
Interviews normally last from 15 to 40 minutes, but they can last longer, depending on the
participants’ interest in the topic.
In a structured interview, the researcher asks a standard set of questions and nothing more. (Leedey
and Ormrod, 2001)
Personal interviews are the traditional method of conducting an interview. It allows the researcher
to establish relationship with potential participants and therefore gain their cooperation. It generates
highest response rates in survey research. They also allow the researcher to clarify indefinite answers
and when necessary, seek follow-up information.
Telephone interviews are less expensive and less time consuming, but the disadvantages are that the
response rate is not as high as the face-to- face interview, but considerably higher than the mailed
questionnaire.
Assessment
Test I. Answer the questions below. Encircle the letter of your choice.
1. It is the process of gathering, analyzing and interpreting the information about the product
or the services to be offered for sale in the market, the market and about past, present
and any potential consumers for the products.
a. Data Gathering
b. Primary Research
c. Secondary Research
d. Market Research