PA-3000 Series

Hardware Reference Guide

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 Contact Information
http://www.paloaltonetworks.com/contact/contact/

About this Guide

This guide describes the PA-3000 Series (PA-3020, PA-3050, and PA-3060) firewall hardware,
provides instructions on installing the hardware, describes how to perform maintenance procedures, and
provides product specifications. This guide is intended for system administrators responsible for
installing and maintaining the PA-3000 Series firewall.
All PA-3000 Series devices run PAN-OS, a purpose-built operating system with extensive
functionality. For additional information, refer to the following resources:
• For information on the additional capabilities and for instructions on configuring the features on
the firewall, refer to https://www.paloaltonetworks.com/documentation.

• For access to the knowledge base, complete documentation set, discussion forums, and videos,
refer to https://live.paloaltonetworks.com.

• For contacting support, for information on the support programs, or to manage your account or
devices, refer to https://support.paloaltonetworks.com.

• For the latest release notes, go to the software downloads page at
https://support.paloaltonetworks.com/Updates/SoftwareUpdates.

• For capacity and performance information for all Palo Alto Networks firewalls, refer to 
https://www.paloaltonetworks.com/products/product-selection.html.

To provide feedback on the documentation, please write to us at:

[email protected].

Palo Alto Networks, Inc.

www.paloaltonetworks.com
© 2013 Palo Alto Networks. All rights reserved.
Palo Alto Networks and PAN-OS are trademarks of Palo Alto Networks, Inc.
Part number: 810-000112-00D

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 March 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL

Table of Contents
Chapter 1 
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PA-3020 and PA-3050 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PA-3060 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
PA-3020 and PA-3050 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
PA-3060 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 2 
Install the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Tamper Proof Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Equipment Rack Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect Cables to the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connect Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 3 
Maintaining the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Interpret the Device LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Interpret the Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Replace a PA-3060 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 4 
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Interface Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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 Chapter 5 
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
VCCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
BSMI EMC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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 March 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL


Chapter 1
Overview

This section describes the front and back panels of the PA-3000 Series (PA-3020, PA-3050, and
PA-3060) firewalls:
• “Front Panel” on page 6

• “Back Panel” on page 8

Note: The port configuration on the PA-3020 and PA-3050 firewalls is

identical; the differences between the devices are based on performance and
capacity. The PA-3060 firewall differs from other devices in the series in
port configuration, power supply configuration, and airflow.

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 Front Panel

Front Panel
This section describes the front panel of the PA-3000 Series firewalls.
• “PA-3020 and PA-3050 Front Panel” on page 6

• “PA-3060 Front Panel” on page 7

PA-3020 and PA-3050 Front Panel

Figure 1 shows the front panel of the PA-3020 and PA-3050 firewalls and Table 1 describes the
front-panel features.

Figure 1. PA-3020 and PA-3050 Front Panel

Ethernet SFP HA
ports ports ports Status
LEDs

PA-3050

HA1 HA2 MGT

Management Console USB

port port port

Table 1. PA-3020 and PA-3050 Front-Panel Features

Item Description
Ethernet ports Twelve RJ-45 10/100/1000 ports for network traffic.
SFP ports Eight Small Form-Factor Pluggable (SFP) 1 Gbit/s ports for network
traffic.
High-availability (HA) ports Two RJ-45 ports for high-availability (HA) control and
synchronization.
Management port One RJ-45 port to access the device management interfaces through
an Ethernet interface.
Console port One RJ-45 port for connecting a serial console.
USB port One USB port for future use.
Status LEDs Six LEDs indicating system status. Refer to “Interpret the Device
LEDs” on page 18 for LED definitions.

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 Front Panel

PA-3060 Front Panel

This section describes the front panel of the PA-3000 Series firewalls.
Figure 2 shows the front panel of the PA-3060 firewall and Table 2 describes the front-panel
features.

Figure 2. PA-3060 Font Panel

Management USB
port port

Ethernet SFP SFP+ HA Console Status

ports ports ports ports port LEDs

Table 2. PA-3060 Front-Panel Features

Item Description
Ethernet ports Eight RJ-45 10/100/1000 ports for network traffic.
SFP ports Eight Small Form-Factor Pluggable (SFP) 1 Gbit/s ports for
network traffic.
SFP+ ports Two Enhanced Small Form-Factor Pluggable Plus (SFP+)
10 Gbit/s ports for network traffic.
High-availability (HA) ports Two RJ-45 ports for high-availability (HA) control and
synchronization.
Management port One RJ-45 port to access the device management interfaces through
an Ethernet interface.
Console port One RJ-45 port for connecting a serial console.
USB port One USB port for future use.
Status LEDs Six LEDs indicating system status. Refer to “Interpret the Device
LEDs” on page 18 for LED definitions.

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 Back Panel

Back Panel
This section describes the back panel of the PA-3000 Series firewalls.
• “PA-3020 and PA-3050 Front Panel” on page 6

• “PA-3060 Front Panel” on page 7

PA-3020 and PA-3050 Back Panel

Figure 3 shows the back panel of the PA-3020 and PA-3050 firewalls and Table 3 describes the
back-panel features.

Figure 3. PA-3020 and PA-3050 Back Panel

AC Power Grounding
Inlet Lug

Power Supply
Exhaust

Table 3. PA-3020 and PA-3050 Back-Panel Features

Item Description
AC power inlet and power Power inlet for device power. 
supply Note: The power supply is not customer serviceable.
Grounding lug To ground the system, use a grounding wire of at least 14 American
Wire Gauge (AWG). Attach the 14 AWG wire to an agency-
approved crimp connector (Tyco 34120 or certified Lug), crimped
with the proper crimping tool and attached to the protective
grounding lug. Use a size #8-32 nut and a star washer (supplied) to
secure the grounding lug to the chassis and connect he other end to
the building ground. Toque the nut to 15 in-lbs. Do not over tighten.

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 Back Panel

PA-3060 Back Panel

Figure 4 shows the back panel of the PA-3060 firewall and Table 4 describes the back-panel
features.

Figure 4. PA-3060 Back Panel

Grounding Lug

Power Supplies Exhaust Fans

Table 4. PA-3060 Back-Panel Features

Item Description
Power supplies Two redundant, hot-swappable power supplies.
Grounding lug To ground the system, use a grounding wire of at least 14 American
Wire Gauge (AWG). Attach the 14 AWG wire to an agency-
approved crimp connector (Tyco 34120 or certified Lug), crimped
with the proper crimping tool and attached to the protective
grounding lug. Use a size #8-32 nut and a star washer (supplied) to
secure the grounding lug to the chassis and connect he other end to
the building ground. Toque the nut to 15 in-lbs. Do not over tighten.
Exhaust fans Four exhaust fans that provide front-to-back ventilation and cooling
for the device.

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 Back Panel

10 • Overview Palo Alto Networks

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 March 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL

Chapter 2
Install the Hardware

This chapter describes how to install the PA-3000 Series firewalls.

• “Tamper Proof Statement” on page 11

• “Before You Begin” on page 11

• “Equipment Rack Installation” on page 13

• “Connect Cables to the Device” on page 15

• “Connect Power” on page 16

Tamper Proof Statement

To ensure that products purchased from Palo Alto Networks have not been tampered with
during shipping, verify the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches
the tracking number that is physically labelled on the box or crate.

• The integrity of the tamper-proof tape used to seal the box or crate has not been
compromised.

• The warranty seals on the device itself do not show evidence of tampering.

Before You Begin

• It is recommended that two people be available to mount the PA-3000 Series firewall in a
19-inch rack.

• Have a Phillips-head screwdriver available.

• Verify that the intended location has adequate air circulation and meets the temperature
requirements. Refer to the “Environmental Specifications” on page 24.

• Unpack the device.

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 Before You Begin

• Verify that power is not connected to the firewall.

• On the PA-3020 and PA-3050 firewalls, allow clear space on both sides of the firewall for
side-to-side airflow. On the PA-3060 firewall, leave clear space on the front and back of the
firewall for front-to-back airflow.

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 Equipment Rack Installation

Equipment Rack Installation

The following safety guidelines apply to rack installation:
• Elevated ambient operating temperature—If the PA-3000 Series firewall is installed in a
closed or multi-unit rack assembly, the ambient operating temperature of the rack
environment may be greater than the ambient room temperature. Verify that the ambient
temperature of the rack assembly meets the maximum rated ambient temperature
requirements listed in the “Environmental Specifications” on page 24.

• Reduced airflow—Ensure that the airflow required for safe device operation is not
compromised by the rack installation.

• Mechanical loading—Ensure that the rack mounted device does not cause hazardous
conditions due to uneven mechanical loading.

• Circuit overloading—Ensure that the circuit that supplies power to the device is
sufficiently rated to avoid circuit overloading or excess load on supply wiring. Refer to
the “Electrical Specifications” on page 23.

• Reliable earthing—Maintain reliable earthing of rack mounted equipment. Pay special

attention to supply connections other than direct connections to the branch circuit (such
as the use of power strips).

To install the PA-3000 Series firewall in a grounded 19-inch rack:

Note: The brackets on the PA-3000 Series firewalls can be installed in a front-
mount position or a mid-mount position.

1. Screw the rack mounting brackets onto the front of the device using a Phillips-head
screwdriver. Figure 5 shows how the rack mounting brackets attach to the PA-3020 and
PA-3050 firewalls and Figure 6 shows how the brackets attach to the PA-3060 firewall.

Note: When installing the rack brackets on the PA-3060 firewall, first insert all
four screws (per bracket) and partially tighten. After all screws are inserted, then
torque each screw to 7 in. lbs to fully tighten.

2. Using two people, lift the device and position it in the rack.

3. Align the mounting holes on the attached rack mounting brackets with holes in the rack
rail. Ensure that the bracket and rack holes align, so the device is level.

4. Insert mounting screws into the aligned holes. Tighten with a Phillips screwdriver.

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 Equipment Rack Installation

Figure 5. PA-3020 and PA-3050 Rack-Mount Brackets

Mid-mount
position HA1
HA2

Front-mount
position

Figure 6. PA-3060 Rack-Mount Brackets

Mid-mount
position
Front-mount
position

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 Connect Cables to the Device

Connect Cables to the Device

Figure 7 shows the PA-3050 firewall cable connections. The PA-3020 and PA-3050 firewalls
each have eight SFP ports and twelve copper Ethernet ports. The PA-3060 firewall has eight
SFP+ ports and eight copper Ethernet ports. Refer to “Front Panel” on page 6 for descriptions
of the front-panel interfaces.
CAUTION: Shielded interface cables that are grounded shall be used to ensure
agency compliance with electromagnetic emissions (EMC).

CAUTION: Fiber transceivers that are installed by the user shall be Class I and
CDRH certified.

Figure 7. PA-3020 and PA-3050 Cable Connections

PA-3050

HA1 HA2 MGT

Network SFP

Console
HA1 HA2
Management

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 Connect Power

Connect Power
To power the PA-3020 and PA-3050 firewalls, attach a power cable to the device AC power
inlet and plug the other end into a grounded wall outlet and the device will power on. For the
PA-3060, do the same, but use two power cables on different circuits for redundancy. Figure 8
shows the power connection for a PA-3060.

Figure 8. PA-3060 Power Connection

Circuit A Circuit B

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 March 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL


Chapter 3
Maintaining the Hardware

This chapter describes how to interpret LEDs and troubleshoot hardware problems.
• “Cautions and Warnings” in the next section

• “Interpret the Port LEDs” on page 19

• “Replace a PA-3060 Power Supply” on page 19

Cautions and Warnings

CAUTION: Disconnect all power cords before servicing the PA-3000 Series firewalls.

CAUTION: This product complies with 21 CFR 1040.10 and 1040.11.

French Translation:
CE PRODUIT EST CONFORME AUX NORMES 21 CFR 1040.10 ET 1040.11.

CAUTION: Laser radiation exposure should be avoided. Cover any unused fiber optical ports. Do not
look directly at exposed fiber optical transmitters or cables.

WARNING: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions (Cl. 1.7.15).

French Translation:
ATTENTION: RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UN
MODÈLE DE TYPE INCORRECT. METTEZ AU REBUT LES BATTERIES USAGÉES
CONFORMÉMENT AUX INSTRUCTIONS (CL.1.7.15)

WARNING: Removal of equipment top cover is to be done only by Palo Alto Networks trained
service person(s).

WARNING: To reduce the risk of electric shock, disconnect all power supply cords before servicing
the unit (the unit may have more than one).

French Translation:
Pour réduire le risque de choc électrique, débranchez tous les cordons d'alimentation avant
d'intervenir sur l'appareil (l'appareil peut avoir plus d'un).

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 Interpret the Device LEDs

Interpret the Device LEDs

Figure 9 shows the status LEDs on the front panel of the PA-3000 Series firewalls and Table 5
describes the LED functions and states.

Figure 9. Front-Panel LEDs

Table 5. Status LED Functions and States

Interface State Description
PWR Green The device is powered.
(Power)
Off The device is not powered or an error has occurred with the
internal power complex (not within tolerance levels).
STS Green The device is operating normally.
(Status)
Yellow The device is booting up.
FAN Green All fans are operating normally.
Red One or more fans have failed.
HA Green The device is active in an active/passive configuration, or is the
active-primary or active-secondary in an active/active
configuration.
Yellow The device is currently in the passive state.
Off High availability is not enabled on this device, the status is
unknown, or the device is suspended or non-functional.
If the device is in a non-functional or tentative state, the ALM
(Alarm) LED will change to red.
ALM Red There is a hardware failure, which may include fan failure, power
(Alarm) supply failure, HA failover, or temperature above the high
temperature threshold.
Off The device is operating normally.
TEMP Green The temperature is normal.
Yellow The temperature is outside the normal tolerance.

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 Interpret the Port LEDs

Interpret the Port LEDs

Table 6 describes the Ethernet port LEDs for the PA-3000 Series firewalls.

Table 6. PA-3000 Series Ethernet Port LEDs

LED Position Description
Left Shows solid green if there is a network link.
Right Blinks green if there is network activity.

Table 7 describes the HA and Management port LEDs for the PA-3000 Series firewalls.

Table 7. PA-3000 Series Management and HA Port LEDs

LED Position Description
Left Shows solid green if there is a network link.
Right Blinks green if there is network activity.

Replace a PA-3060 Power Supply

Before servicing the hardware, read the information in “Cautions and Warnings” on page 17.
To replace a PA-3060 AC power supply:
1. While the PA-3060 is running, unplug the power cord from the failed power supply.

2. Grasp the handle on the failed power supply. Simultaneously push down on the release lever and
then pull the power supply outward to remove the power supply. Figure 10 show how to remove
and install a power supply.

3. Slide a replacement power supply into the device and ensure that the release lever clicks into place.

4. Connect one end of the AC power cable to the power supply and connect the other end to a
grounded AC power source.

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 Replace a PA-3060 Power Supply

Figure 10. PA-3060 Power Supply Replacement

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 March 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL


Chapter 4
Specifications

This chapter provides specifications for the PA-3000 Series firewalls.

• “Physical Specifications” in the next section

• “Interface Specifications” on page 23

• “Electrical Specifications” on page 23

• “Environmental Specifications” on page 24

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 Physical Specifications

Physical Specifications
Table 8 lists the physical specifications for the PA-3000 Series firewalls.

Table 8. Physical Specifications

Specification Description
Height PA-3020/PA-3050—1.75 inches (4.445 cm) (1 RU)
PA-3060—2.6 inches (6.6 cm) (1.5 RU)
Note: The PA-3060 firewall is physically 2.6 inches or
approximately 1.5 RU tall. If a single device is installed, it will
consume 2 RU. If you install two devices together using the
provided brackets, only 3 RU will be consumed.
Depth PA-3020/PA-3050—17 inches (43.18 cm)
PA-3060—14 inches (35.56 cm)
Width PA-3020/PA-3050—17 inches (43.18 cm)
PA-3060—17.5 inches (44.45 cm)
Weight PA-3020/PA-3050—15 lb (6.80 kg)
PA-3060—18 lb (8.16 kg)
Mounting Standard 19-inch rack
Fans Four fans

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 Interface Specifications

Interface Specifications
Table 9 describes the interfaces for the PA-3000 Series firewalls.

Table 9. PA-3000 Series Interface Specifications

Specification Description
Ethernet ports PA-3020/PA-3050—Twelve RJ-45 10/100/1000 ports for network
traffic.
PA-3060—Eight RJ-45 10/100/1000 ports for network traffic.
Small Form-Factor Pluggable PA-3020/PA-3050—Eight SFP ports for network traffic.
(SFP) ports PA-3060—Eight SFP and 2 SFP+ ports for network traffic.
Management port One RJ-45 port to access the device management interfaces through
an Ethernet interface.
Console port One RJ-45 port for connecting a serial console. Use the following
settings:
• Data rate: 9600
• Data bits: 8
• Parity: none
• Stop bits: 1
• Flow control: none
USB port One USB port for future use.

Electrical Specifications
Table 10 lists the electrical specifications for the PA-3000 Series firewalls.

Table 10. PA-3000 Series Electrical Specifications

Specification Description
Maximum internal power dissipation PA-3020/PA-3050/PA-3060—250W AC
AC voltage 100-240 VAC

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 Environmental Specifications

Environmental Specifications
Table 11 lists the environmental specifications for the PA-3000 Series.

Table 11. PA-3000 Series Environmental Specifications

Specification Description
Operating temperature range 32°F to 122°F (0° to 50°C)
Storage temperature range -4°F to 158°F (-20° to 70°C)
System airflow PA-3020/PA-3050—Side-to-side (While facing the front of the
firewall, the air enters from the right and exits on the left)
PA-3060—Front-to-back

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 March 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL


Chapter 5
Compliance Statements

This section lists the following hardware compliance statements:

• “VCCI” in the next section

• “BSMI EMC Statement” on page 25

VCCI
This section provides the compliance statement for the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI), which governs radio frequency
emissions in Japan.
The following information is in accordance to VCCI Class A requirements

Translation: This is a Class A product. In a domestic environment this product may cause
radio interference, in which case the user may be required to take corrective actions.

BSMI EMC Statement

User warning: This is a Class A product, when used in a residential environment it may cause radio
interference. In this case, the user will be required to take adequate measures.

Manufacturer: Flextronics International

Country of Origin: Made in the USA with parts of domestic and foreign origin.
Input Frequency: 50-60 Hertz (Hz)
Input Voltage (AC): 100 to 240 Volts

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 BSMI EMC Statement

BSMI EMC 聲明
警告使用者 :
這是甲類的資訊產品 , 在居住的環境中使用時 , 可能會造成射頻干擾 ,
在這種情況下 , 使用者會被要求採取某些適當的對策

製造商：偉創力國際
原產地：美國 / 部份零組件產地為美國及其它國家。
輸入頻率：50-60 赫茲（Hz）
輸入電壓（AC）：100 〜 240 伏特

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