08:52Z
Question49 of 50
1.0 Points
An application of a Knowledge
Management System (KMS). Choose the
correct option.
A. Management Information
System (MIS)
B. Decision Support System
(DSS)
C. Transaction Processing
System (TPS)
D. Customer Relationship
Management System (CRM)
Answer Key:D
Question 50 of 50
1.0 Points
Most organisations use secure system
layers (SSL) protocol to secure sensitive
data transmitted via their intranets.
True
False
o
08:52Z
Question47 of 50
1.0 Points
Integrate data gathering and data
processing of different departments into
one single system of integrated
applications. Choose the correct system
in the options.
A. TPS
B. MIS
C.GSS
D. ERP
Answer Key:D
Question48 of 50
1.0 Points
C2C is like the online version of the
classified pages of a newspaper where
consumers can sell products or services
directly to other consumers.
True
False
o
08:52 Z 711
Question45 of 50
1.0 Points
A decision room and teleconferencing
are alternatives to a Group Support
System.
True
False
Answer Key:True
Question46 of 50
1.0 Points
Specifically developed to help with
decision-making that varies from solving
highly structured problems to
unstructured problems. It also assists
managers with decision-making
throughout the different stages of the
problem-solving process. Choose the
correct option.
A. Decision Support System
B. Decision Management
System
C. Decision Service System
o
mymodules.unisa.ac.za/port 31
Question 44 of 50
1.0 Points
Customers are not physically able to
touch or see the products, as only
pictures and/or descriptions of the
products and goods are available on the
business website. Choose the correct
option.
A. A disadvantage of buying
products in large quantities
B. A disadvantage of using
e-commerce
C. A advantage of a global
market
D. A advantage of buying goods
online
Answer Key:B
Question 45 of 50
08:52Z
1.0 Points
A DOS attack involves flooding a target
website with phone data or messages
resulting in an extremely responsive
website or crashing the e-commerce
website completely.
True
False
Answer Key:False
Question43 of 50
1.0 Points
Choose the option that is an
application/use for a Group Support
System (GSS).
A. Systems are developed to
assist in economic development
predictions.
B. Provide legal advice by using
rules and processes.
C. Capture, store and
distribute memos, for example MS
OneNote.
o
08:51Z
Question 40 of 50
1.0 Points
A DOS attack involves flooding a target
website with phone data or messages
resulting in an extremely slow website
response or crashing the e-commerce
website completely.
True
x False
Answer Key:True
Question 41 of 50
1.0 Points
Choose the option that is NOT an
advantage of a TPS.
x A. Better supplier relations
B. Lower productivity of staff
C. Competitive advantage
D. Accuracy
Answer Kev:B
o
08:51Z
Question38 of 50
1.0 Points
A TPS supports business objectives and
goals such as sales, purchasing and
accounting.
True
False
Answer Key:False
Question39 of 50
1.0 Points
Data alteration, incorrect website
information and website vandalism all
constitute as information threats
associated with the availability of data
and information on websites.
True
False
Answer Key:True
o
Question36 of 50
1.0 Points
A disadvantage of m-commerce can be
the limitation of the screen size of a
mobile device.
True
False
Answer Key:True
Question37 of 50
1.0 Points
C2B,C2C and B2B is three of the five
main categories of e-commerce.
True
False
Answer Key:True
08:51Z
Question34 of 50
1.0 Points
It is important for organisations to
establish an e-commerce business
continuity plan as a control to mitigate e-
commerce threats.
True
False
Answer Key:True
Question35 of 50
1.0 Points
A model-drivenDSS is a simple system
that help analyse decisions or choose
between different options.
True
False
Answer Key:False
o
08:51
Question33 of 50
1.0 Points
Computer-based databases that have a
query system to check the databases,
are an example of?
A. Document-driven Decision
Support System
B. Data-driven Decision
Support System
C. Communication-driven
Decision Support System
D. Knowledge-driven Decision
Support System
Answer Key:B
Question34 of 50
1.0 Points
It is important for organisations to
establish an e-commerce business
continuity plan as a control to mitigate e-
o
08:51Z
Question 31 of 50
1.0 Points
The Customer Relationship Management
system(CRM) and the Expert System
(ES) is the two applications of the
Knowledgable Management System
(KMS).
True
x False
Answer Key:False
Question32 of 50
1.0 Points
The user interface is the means by which
a system and the users of the system
communicate.
True
x False
Answer Key:True
08:51Z
Question 29 of 50
1.0 Points
An Expert System can be used by
organisations for example to provide
legal advice by using rules and
processes or to process financial
transactions.
True
False
Answer Key:False
Question 30 of 50
1.0 Points
SARS e-flling is an application of E-
government. E- filing is a category of e-
commerce.
True
False
Answer Key:False
Question 28 of 50
1.0 Points
A consumer can post his request for a
product or service online, indicating the
details for the product or service needed,
that is, amount available, delivery dates
and other specifications. Organisations
can then review the consumers'
requirements and bid on the project.
Based on the bids, the consumer can
then select the organisation that delivers
the product or service. Choose the
correct option.
A. Consumer-to-supplier
B. Supplier-to-business
C. Customer-to-business
D. Consumer-to-business
Answer Key:D
08:50Z
Answer Key:True
Question 27 of 50
1.0 Points
Choose the option that is NOT a
characteristicof a Management
Information System.
A. provides reports in hard and
soft copy; although managers use
visual displays on screen, reports
are also printed
B. provides reports using a fixed
and standard format; for example,
reports for inventory control where
different managers can use the
same report for different purposes
C. supports decisions at
operational and management
control levels
D. provides assistance for
managers and employees to work
together on projects.
Answer Key:D
mymodules.unisa.ac.za/port 31
QUeSLlO[1 ZO 01 OU
1.0 Points
A data-driven DSS is one of the four
types a DSS can be categorised in.
True
False
Answer Key:False
Question 26 of 50
1.0 Points
A digital certificate is a sender's public
key that has been digitally signed by a
trusted third party, called a certification
authority.
True
False
Answer Key:True
08:50Z
Question23 of 50
1.0 Points
Supports the sales, purchasing and
accounting functions in an organisation.
Choose the correct option.
A. Transaction Processing
System
B. Executive Support System
C. Enterprise Resource Planning
System
D. Knowledge Management
System
Answer Key:A
Question24 of 50
1.0 Points
Better productivity of staff and a
competitive advantage are some of the
advantages of making use of a TPS.
True
False
o
Answer Key:True
Question 22 of 50
1.0 Points
A specialised Decision Support System.
Choose the correct option.
A. EnterpriseResource Planning
System
B. Executive Support System
C. Knowledge Management
System
x D. Management Information
System
Answer Key:B
Question 23 of 50
1.0 Points
08:50Z
Answer Key:A
Question 21 of 50
1.0 Points
An Expert System attempts to capture
the knowledge of experts and allow
users who are not experts in the field to
beneflt from the available knowledge.
True
False
Answer Key:True
Question 22 of 50
1.0 Points
A specialised Decision Support System.
Choose the correct option.
A. Enterprise Resource Planning
System
B. Executive Support System
o
08:50 Z • all
Question 19 of 50
1.0 Points
This system (abbreviation only) aims to
solve structured problems. Choose the
correct option.
•Z A. MIS
B. KS
C. DSS
D.GSS
Answer Key:A
Question 20 of 50
1.0 Points
Choose the option that allows, amongst
others, users to work together on tasks
and to plan appointments.
A.GSS
B.DSS
C. MIS
D.TPS
o
08:50Z
Question 18 of 50
1.0 Points
Which one of the following is
INCORRECT with regards to the
differences between a DSS and a MIS?
A. DSS reports are generated by
using analytical modelling
techniques; MIS reports are usually
generated by using averages and
basic calculations.
B. A DSS has specialised
reports as output; a MIS has more
generic reports as output.
C. DSS has special reports as
output depending on specific
problems, factors and needs of
users; MIS has pre-specified
periodic generic reports as output
of the system.
D. A DSS aim to solve
structured problems; a MIS aim to
solve unstructured problems.
Answer Key:D
08:50Z
raise
Answer Key:False
Question 17 of 50
1.0 Points
An ESS is a specialised decision support
system that pools data from internal and
external sources to make information
available to senior managers in a user-
friendly manner.
True
x False
Answer Key:True
Question 18 of 50
1.0 Points
Which one of the following is
INCORRECT with regards to the
differences between a DSS and a MIS?
A. DSS reports are generated by
using analytical modelling
o
08:50Z
Question 15 of 50
1.0 Points
An Expert System attempts to capture
the knowledge of experts and allow
users who are experts in the field to
benefit from the available knowledge.
True
False
Answer Key:False
Question 16 of 50
1.0 Points
Pharming masks a website's traffic from
the actual website to a fraudulent
website without the user or
organisation's knowledge.
True
x False
Answer Key:False
08:49Z
Answer Key:A
Question 14 of 50
1.0 Points
Provides decision orientated information
in order to accomplish organisational
objectives.
A. Enterprise Resource Planning
System(ERP)
B. Management Information
System(MlS)
C. Knowledge Management
System(KMS)
D. Executive Support
System(ESS)
Answer Key:B
Question 15 of 50
1.0 Points
o
08:49Z
Question 12 of 50
1.0 Points
Better productivity of staff and a
competitive advantage is the only
advantages of making use of a TPS.
True
False
Answer Key:False
Question 13 of 50
1.0 Points
Uses mobile devices such as
smartphones to sell, deliver,service and
pay for products and services. Choose
the most correct option.
A. M-commerce
B. Online trading
C. E-marketing
D. E-commerce
o
08:49 Z 'Ill
Question 10 of 50
1.0 Points
Decision Support Systems (DSS)
comprises of different categories.
Identify the one that is NOT a recognised
category.
A. Data-driven
B. Model-driven
C. Event-driven
D. Document-driven
Answer Key:C
Question 11 of 50
1.0 Points
Choose the option that is an alternative
for a Group Support System (GSS).
A. Faxing
B. Bulletin
C. Decision room
D. Newspaper
o
08:49Z
Question 8 of 50
1.0 Points
A MIS provides amongst others, the
potential for users to draw up their own
customised reports but reports can also
be in a standard format.
True
False
Answer Key:True
Question9 of 50
1.0 Points
An Expert System can be used by
organisations for example to provide
legal advice by using rules and
processes or to assist in economic
development predictions.
True
False
Answer Key:True
o
08:49Z
Answer Key: I rue
Question 6 of 50
1.0 Points
A model-driven DSS is a complex system
that help analyse decisions or choose
between different options.
True
False
Answer Key:True
Question7 of 50
1.0 Points
A TPS supports business functions such
as sales, purchasing and accounting.
True
False
Answer Key:True
08:49Z
Question4 of 50
1.0 Points
An example of this, is SARS e-filing.
Choose the example.
A. E-government
B. E-tax
C. E-state
D. E-pay
Answer Key:A
Question 5 of 50
1.0 Points
A MIS provides amongst others,the
potential for users to draw up their own
customised reports.
True
False
Answer Key:True
o
08:49Z
Question 2 of 50
1.0 Points
An ERP integrates the data gathering and
data processes of departments and
functions across an organisation into
one single system of integrated
applications.
True
False
Answer Key:True
Question 3 of 50
1.0 Points
An ERP integrates the data gathering and
data processes of departments and
functions across an organisation into
one single application and many
integrated and non-integrated systems.
True
False
Answer Key:False
o
Part 1 of 1 -PART 5: BUSINESS 50.0
APPLICATIONS Points
1. This part consists of 50 questions which carries
one mark each.
Question 1 of 50
1.0 Points
E-marketing uses newspapers to create
company and brand awareness.
True
False
Answer Key:False
Question2 of 50
1.0 Points
