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Oracle Learning Cloud

Chaitanya Choudem
Principal Product Manager
Product Development

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Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information
purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be relied upon in making purchasing decisions. The
development, release, timing, and pricing of any features or functionality described for Oracle’s
products may change and remains at the sole discretion of Oracle Corporation.
Statements in this presentation relating to Oracle’s future plans, expectations, beliefs, intentions and
prospects are “forward-looking statements” and are subject to material risks and uncertainties. A
detailed discussion of these factors and other risks that affect our business is contained in Oracle’s
Securities and Exchange Commission (SEC) filings, including our most recent reports on Form 10-K
and Form 10-Q under the heading “Risk Factors.” These filings are available on the SEC’s website or on
Oracle’s website at http://www.oracle.com/investor. All information in this presentation is current as
of September 2019 and Oracle undertakes no duty to update any statement in light of new
information or future events.

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Agenda

• Introduction Use Case Scenarios:

• Continuous Learning to Improvement – Learning Plan

• Learning Personas – Social Learning

• Learning Catalog – Access Control

– Assign Learning Items
• Use Case Scenarios
– Hire to Onboard
• Important New Features & Documents
– Prerequisites & Talent Profile update
• Quiz
– Test Learners understanding
– Capture Feedback from Learners
Global Human Resources workshop is prerequisite
– Wait listing
– Integrations with External Providers
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Introduction & Resources

Related to the Workshop Others

• SecureSites Access • Oracle Cloud Documentation

– PTT Presentations
• Oracle Cloud Readiness
– PTT Use Cases Activity Guides
• Product Feature Query Tool
• Environment Access
• Cloud Customer Connect
• If any access/environment issues,
please write to: • My Oracle Support
[email protected]
• Oracle Communities

• PTT Global Workshop Schedule

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Oracle HCM Cloud Overview
Global Human Workforce Workforce Talent
Work Life
Resources Rewards Management Management
Taleo
Core Human Global Payroll & Absence My
Onboarding,
Resources Localizations Management Competitions
Recruiting
Workforce Global Payroll Recruiting
Time and Labor My Reputation
Directory Interface Learning
Career
Workforce My
Benefits Health & Safety Development
Modeling Volunteering
Goal
Workforce Management
Compensation Performance My Wellness
Predictions Separate Management
subscription Profile
HR Help Desk for OLC, not Management
part of TM Succession
Management
Talent Review

Approvals; Extensibility; Security; Data Migration; HCM Extracts; Fast Formulas; Reporting

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Continuous Learning to Improvement

Learning Page Displays My Activity Compliance Training

Managing and Tracking of Career Development Training

Learner Progress

Ratings and Recognition Informal Knowledge Sharing

Profiles Integration Learning Communities & Social

Collaboration

Catalog and Content Import

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Learning Personas
Application Experience
Learner Learner Learning
Manager Administrator

Employee Manager Learning

Self Service Self Service Catalog

Employee Line Manager Learning Specialist

abstract role abstract role job role

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Learning Catalog

Self Service Catalog Formal Learning Catalog

Video Learning Journey Learning Community Course Specialization

Video, Learning Journey,

Sections Offering Sections
Course, Specialization

External Web Courses

Video
Video
Text Image
Link
Activity

S I

Non-OLC object Content Resources

Hosted Content Online Web Training
PDF Video Test Instructors Classrooms
Content Link Suppliers
OLC managed
object

Reference to OLC
object

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Recap of previous day & Quiz Q

Polls in Zoom during Workshop

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Use Case 1 : Learning Plan

Use Cases:
• Customer wants to design learning plans, to achieve a larger learning objective.
• Group related courses together, some voluntary, some mandatory.

Solution: Specialization
Section 1
• Specializations. Courses

Courses
• Sections for grouping the Courses. X out of Y
Offerings ILT
• Section settings: Voluntary, Mandatory.
Courses Section 2

Offerings Self-Paced

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Use Case 1 : Learning Plan
Specializations vs. Offerings - Design Considerations

Functionality Specialization Offering

Assignment to Learner 
Signup for offering for each
After Assignment… Ready to start learning
Course in Specialization

Prerequisites & Learning Outcomes  

Capacity Rules  
To teach a number of
Usage To teach one subject
connected subjects

Child Elements Contains Courses Contains Activities

 (Courses)  (Activities)
Reuse of Child Elements
can be used stand-alone belong to only one offering
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Use Case 2 : Social Learning for real-time sharing

Use Cases:
• Customer wants to encourage Subject matter experts to share their knowledge, to maximize the
return on their experience.
• Equip employees with best practices, newest methods & latest technologies, without waiting for
formal courses.

Solution:
• Author Learning Journey
• Publish Video
• Communities
• Recommendations to spread rapidly

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Use Case 3 : Access Control Learning Items

Use Cases:
• Multi-national customer has some learning items which are relevant to specific
populations. Also certain Employees can enroll directly where-as others require
approval.
• Hence different requirements to make learning items available to:
– Everyone
– Only certain departments / business units / locations etc.
– Directly-enroll or Approval-required based on job / grade / department etc.

Solution:
• Access Control Rules
• Access Groups
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Use Case 3 : Access Control Learning Items
Default Access rules for new Specialization, Course, Offering

System Level
(Setup page) Catalog Defaults are defaulted during
creation of learning items. Can be
• Catalog Defaults changed for individual learning items

Specialization Course Offering

• Specialization default • Course default • Offering default
access rules access rules access rules
• Ad hoc and Named Group • Ad hoc and Named • Ad hoc and Named
access rules Group access rules Group access rules

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Use Case 3 : Access Control Learning Items
Access Groups & Priority, with Example

Learning Item Default: • Course is not accessible

Self-Service View: No Access in ESS / MSS.

Access Group: • Priority 2 Access Group for ‘Manufacturing’ BU

Self-Service View: Details View • EEs & Managers in above BU can request
ESS & MSS Settings: Requested enrollment.

Access Group: • Priority 1 Access Group for ‘Directors & above’ in above
BU.
Self-Service View: Details View
• Directors & above in above BU can enroll directly (self
ESS & MSS Settings: Active
& team members).

Automate / ongoing maintenance: Adhoc Access Group: • Adhoc Group for few VPs in different BUs.
Reconcile Access Groups Self-Service View: Details View • These VPs in different BUs can enroll
OR ESS & MSS Settings: Active directly (self & team members)

Process User Access

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Use Case 4 : Assign Learning Items

Use Cases:
• Learning Specialist to assign learning items to Employees and track status. Certain
learning items are mandatory by a specified date, others are optional.
• Some learning items are Recommended and learner can choose to enroll or not.
• Retake the trainings that are valid for specific duration.

Solution: Learning Assignments

Auto Completion
Assignment Type Dates Advanced Rules
Enroll Mandatory

Initial Assignment Status, Learning Item As-of Date.

Required   Start Date, Due Date
Validity, Expiration & Renewal Options.

Voluntary   Start Date Initial Assignment Status, Learning Item As-of Date.

Recommendation   N/A N/A

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Use Case 4 : Assign Learning Items
2nd Assignment, when an Active assignment exists for the same Learning Item

Existing New Result

Recommendation Voluntary / Required Second assignment (Voluntary or Required) is created

Voluntary / Required Recommendation Recommendation is created

Recommendation Recommendation Multiple Recommendations are allowed

Required has higher priority over Voluntary. Voluntary assignment is

Voluntary Required withdrawn and Required assignment is created.

Required has higher priority over Voluntary. Voluntary assignment is

Required Voluntary rejected.

A learner can have only one required assignment at a time. Second

Required Required assignment is rejected.

A learner can have only one voluntary assignment at a time. The

Voluntary Voluntary second assignment is rejected.

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Use Case 5 : Hire to Onboard

Use Case:
• Mandatory courses related to Security, Ethics & Business Conduct should be assigned
to all new hires automatically.
Solution:
• Learning Initiatives: The initiative continually creates assignments to all newly joined
employees to complete the course in specified duration.
• Automate / ongoing maintenance: Learning Learning
– Evaluate Person IDs for Assignment Rule Assignments Initiatives
– Reconcile Dynamic Assignments Assigned to
Assigned to
OR new learners
new learners on
a recurring
once
– Process Recommendation basis

– Process Learning Records

Advanced Rules: Validity & Retake options
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Use Case 6 : Prerequisites before enroll. Talent Profile
update after completion
Use Cases:
1. Customer wants to set prerequisites for some advanced courses to ensure all learners have the
required knowledge and for efficient use of class space.
2. After successful completion of some Courses, Employee Talent Profile should get updated
automatically to reflect the new Competencies / Licenses earned.

Solution:
• Talent Management components: Item Catalog & Items, Rating Model, Profile type Person.
• Prerequisites: Profile type Prerequisite
• Learning outcomes: Supported for both
Courses & Specializations.
– Profile option WLF_ENABLE_LEARNING_OUTCOMES
– Content Section Subscriber Learning Outcomes
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Use Case 7 : Test Learners understanding & Capture
Feedback from Learners
Use Cases:
1. Customer wants Learners to take an exam and credit for the course is given only after
passing the Exam.
2. As part of continual improvement, Customer also collects feedback from learners
about the training.

Solution:
• To evaluate learners: Assessment
• Feedback on offering by learners: Evaluation
• Profile option WLF_ENABLE_QUESTIONNAIRES
• Questions, Questionnaire Templates, Questionnaires.
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Use Case 8 : Overbook the Offerings

Use Case:
• Learners in healthcare industry cannot attend planned learnings sometimes due to
emergency work often.
• Customer wants to overbook the offerings, so that planned seats are utilized by other
learners.

Solution:
• Waitlists.
• Capacity Rules.
• Supported for all types of offerings: Instructor-Led, Self-Paced, Blended.
• Administrators can also manage the waitlists manually.
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Use Case 9 : Integrate with External Providers
Use Cases:
1. Customer wants to import content from Skillsoft / LinkedIn Learning into OLC and
automatically create courses, offerings, and activities associated with the content.
2. For virtual classroom offerings, create web conference events in WebEx / Adobe Connect
directly from OLC.

Solution: OLC integrates with Skillsoft, LinkedIn, WebEx, Adobe Connect.

Resources:
• Skillsoft Integration: Link
• LinkedIn Integration: Link
• WebEx Integration: Link
• Adobe Connect Integration: Link
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Important Recent New Features Refer Release Readiness
for comprehensive list /
more details
21C & Maintenance Packs:
• Learning Administrator Landing page updated. New Quick Actions in My Client Groups.
• Performance Improvements in Search pages.
• Learning Record Activation & Learning Record Completion events have been added to the HCM
Journeys events list.

21B & Maintenance Packs:

• No Access option in the View Mode drop-down for global and local access groups is removed. If
you created global or local access groups till now that contain No Access selection: revise them, so
that they use only positive access rules.
• Responsive user experience must be enabled. If not enabled, users won’t be able to access OLC
Self-service pages.
• Clone specific Catalog Resources from production to test.
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Frequent Issues & Questions

• FAQ about Learning Cloud (Doc 2339382.1)

• FAQ about Subject Area for Workforce Learning - OTBI (Doc 2362878.1)

• FAQ about Display Score from SCORM Content (Doc 2478384.1)

• Locating Documentation for SCORM Run-Time Environment (Doc 2645724.1)

• Understanding Learning Record Completions with Scored Offering Activities (Doc 2723249.1)

• Troubleshooting SCORM or AICC Course Content Issues (Doc 2486505.1)

• Enabling Global Access Groups in Learning Admin Catalog Resources (Doc 2563085.1)

• Basic Troubleshooting for Browser Issues (1543886.1)

• eLearning Playback Guidelines (2381551.1)

• Troubleshooting Skillsoft Load Integration Issues (2503752.1)

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Important Documents

• All White Papers for Fusion Applications HCM (Doc 1504483.1)

• Information Center: Fusion Applications Learning Cloud (Doc 2398530.2)

• Oracle Fusion Business Process Models: Workforce Development (Doc 1578176.1)

• Migrating OLC to Newsfeed User Experience (Doc 2649721.1)

• Responsive User Experience Features (2730329.1)

• Oracle Learning Cloud Assignment Lifecycle (Doc 2518274.1)

• Planning & Budgeting Controlled Availability (Doc 2433082.1)

• System Requirements for HCM, Mobile App & Learning Cloud

• Working Effectively With Oracle Support - Best Practices (Doc 166650.1)

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Quiz Time Q

Polls in Zoom during Workshop

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