HW Partial Fault
HW Partial Fault
HW Partial Fault
Operating Instructions
Disclaimer
The contents of this document are subject to revision without notice due to
continued progress in methodology, design and manufacturing. Ericsson shall
have no liability for any error or damage of any kind resulting from the use of this
document.
Trademark List
All trademarks mentioned herein are the property of their respective owners.
These are shown in the document Trademark Information.
Contents
— If a cable looks dirty, clean the connections on both ends of the cable.
Disconnect the cable, use a suitable cleaning kit to clean the connectors,
and reconnect the cable.
5. Contact the next level of support and provide log files required by Data
Collection Guideline.
The Internal Sync Link and Local Timing Unit have a dependency on a stable
Network Synchronization reference which is provided through the CPRI or eCPRI
link. It is important to check for these issues and rule them out.
1. Check alarm history logs and determine if multiple RRUs are raising the
alarm. If multiple radio units are raising the alarm, focus troubleshooting on
a component that is common to all the units (for example HWAC, Digital Unit
or Power).
2. Ensure that any alarms associated with the Digital Unit(s) reporting
environmental (Temperature Abnormal) or synchronization or timing (Loss
of Tracking) fault are prioritized and addressed first.
4. Check the alarm history and if the alarm occurrence is infrequent, restart the
faulty unit. See Manage Hardware Equipment.
If the alarm remains, do the following:
If multiple radio units are raising alarms, check for issues on common
components.
1. Ensure that not any site level HWAC Issue(s) have been addressed.
2. Ensure that not any GPS or Timing Unit synchronization issues have been
addressed.
3. Check for fiber cable issues that can impact multiple links (such as damage,
theft, or wildlife).
4. Address any site power dimensioning issues (such as power plant capacity &
excessive DC feeder voltage drop).
If a single radio unit is raising the alarms, check RRU Power Supply.
6. Check and ensure that the power supply or power plant of the site is
dimensioned correctly.
8. Run the INVRXB printout and troubleshoot any RiLinks that are reporting
issues.
9. Verify that the correct SFP modules are used, see SFP Module Selector Guide.
10. Check for correct fiber cable type, that it is not damaged, has correct bend
radius and is correctly weatherproofed.
12. If necessary, replace the fiber cable or the defective SFP. For a list of
supported SFP, see Spare Parts Catalog.
If the alarm remains, do the following:
5. Ensure that proper installation clearance and cooling was observed to allow
for appropriate airflow.
6. Inspect the RiPort fiber connections. For more information, see to Handling
SFP Modules and Optical Cables.
— Check for correct fiber type, that it is not damaged, has correct bend
radius and is correctly weatherproofed.
7. Lock the faulty unit. See Lock Board or Manage Hardware Equipment,
depending on the CPI library used.
8. Write a Repair Delivery Note. See Handling Faulty Equipment for more
information.
9. Replace the faulty unit. See Replacing Radio Units, Replacing Remote Radio
Units. If the alarm is generated from an XMU 02, see Replacing XMU.
— For AIR units, except AIR 2488, the AIR hardware is one box and the
different parts cannot be handled separately. The whole AIR unit needs
to be replaced, see Replacing Antenna Integrated Radio Units.
— For AIR 2488, the internal radio unit can be handled separately and be
replaced on-site, see Replace Antenna Integrated Radio Units for more
information on replacing radio units.
Note: If the alarm is generated from a radio unit or DU inside an RBS 6501
hardware unit, the whole RBS needs to be replaced, see Replacing
RBS.
10. Unlock the installed unit. See Unlock Board or Manage Hardware Equipment
depending on the CPI library used.
If the alarm remains, do the following:
12. Contact the next level of support and provide log files required by Data
Collection Guideline.
The RfPort downlink port has a dependency on the external radio DC power feed
and supply, RF cabling and subtending equipment such as TMAs and antenna.
1. Check alarm history logs and determine if multiple RRUs are raising the
alarm. If multiple radio units are raising the alarm, focus troubleshooting on
a component that is common to all the units (such as HWAC, Digital Unit or
Power).
2. Ensure that any alarms that are related to the DU or DUs reporting
environmental (Temperature Abnormal) or synchronization or Timing (Loss
of Tracking) fault are prioritized and addressed first.
4. Check the alarm history. If the alarm occurrence is infrequent, restart the
faulty unit. For information, see Manage Hardware Equipment.
If multiple Radio Units are raising alarms, check for issues on common
components:
1. Ensure that any site level HWAC Issue(s) have been addressed.
2. Ensure that any GPS or Timing Unit or synchronization issues are addressed.
3. Check for fiber issues that can impact multiple links, such as damage, theft,
wildlife and so on.
4. Address any site power dimensioning issues, such as power plant capacity
and excessive DC feeder voltage drop.
If a single Radio Unit is raising the alarms, do the following:
b. Check and ensure that the site power supply or power plant is
correctly dimensioned.
c. Power cycle the RRU by toggling the breaker.
a. Check that all Power connections and RF cabling are secure. Also
ensure correct weatherproofing.
b. Check external surge protection device.
c. Ensure that proper installation clearance and cooling was observed
to allow for appropriate airflow.
2. Inspect the Radio RfPort and Subtending Equipment (such as TMA and
antenna) connections.
a. Lock the faulty unit. For more information, see Lock Board or
Manage Hardware Equipment, depending on CPI library used.
If the alarm is generated from a radio unit inside an AIR unit, the
internal hardware parts handling depends on the AIR unit, and is
described below:
5. Contact the next level of support and provide log files required by Data
Collection Guideline.
Steps
1. Check alarm history logs and determine if multiple RRUs are raising the
alarm. If multiple radio units are raising the alarm focus troubleshooting on a
component that is common to all the units, such as HWAC, Digital Unit and
Power.
2. Ensure that any alarms associated with the Digital Unit(s) reporting
environmental (Temperature Abnormal) or synchronization or timing (Loss
of Tracking) fault are prioritized and addressed first.
4. Check the alarm history and if the alarm occurrence is infrequent, restart the
faulty unit. See Manage Hardware Equipment for information.
If the alarm remains, do the following:
a. Check that all power connections and RF cabling are secure. Also
ensure correct weatherproofing.
b. Check the external surge protection device.
c. Ensure that proper installation clearance and cooling was observed
to allow for appropriate airflow.
— For AIR except AIR 2488, the AIR hardware is one box and the
different parts cannot be handled separately. The whole AIR
needs to be replaced, see Replacing Antenna Integrated Radio
Units.
— For AIR 2488, the internal radio unit can be handled separately
and be replaced on-site, see Replace Antenna Integrated Radio
Units for replace radio unit.
5. Contact the next level of support and provide log files required by Data
Collection Guideline.
Steps
6. Contact the next level of support and provide log files required by Data
Collection Guideline.
The additional text can have a (Mixed Mode with other ME) extension which
indicates that it is shared with another Managed Element and possibly in conflict
with another RAN.
1. Check alarm history logs and determine if multiple units are raising the
alarm. If multiple units are raising the alarm, focus troubleshooting on a
component that is common to all the units (such as HWAC, Digital Unit or
Power).
2. Ensure that any alarms associated with the Digital Unit(s) reporting
environmental (Temperature Abnormal) or synchronization or timing (Loss
of Tracking) fault are prioritized and addressed first.
3. Check the alarm history and if the alarm occurrence is infrequent, restart the
faulty unit. See Manage Hardware Equipment.
If the alarm remains, do the following:
— If a cable is dirty, clean the connections on both ends of the cable. First,
disconnect the cable, then use a suitable cleaning kit to clean the
connectors. Reconnect the cable.
If the alarm remains, do the following:
4. Replace the faulty unit. For information, see the proper documentation.
5. Unlock the installed unit. For information, see Manage Hardware Equipment.
If the alarm remains, do the following:
7. Contact the next level of support and provide log files required by Data
Collection Guideline.
1. Identify the faulty plug-in module and the superior unit to which it is
connected.
2. Restart the superior unit to which the faulty plug-in module is connected.
Refer to Manage Hardware Equipment.
If the alarm remains, do the following:
7. Contact the next level of support and provide log files required by Data
Collection Guideline.
1. Identify the faulty support unit and the host unit to which it is connected.
2. If replacing the support unit requires disassembling the housing of the host
unit, lock the support unit. Refer to Manage Hardware Equipment for
instructions.
3. Replace the support unit. For more information, see the relevant instructions
for replacing a specific unit.
4. If replacing the support unit requires reassembling the housing of the host
unit, unlock the support unit. Refer to Manage Hardware Equipment for
instructions.
If the alarm remains, do the following:
6. Contact the next level of support and provide log files required by Data
Collection Guideline.