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6.2.1 Quality Objectives

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6.2.1 Quality Objectives

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Quality Objectives (Plant) - Year 2019-20 [Actual Data]

S.No. PROCESS OBJECTIVE's Department UOM TARGET JAN. FEB. MAR. APR MAY JUN. JUL. AUG. SEP. OCT. NOV. DEC. Average

1 Customer Complaints QA no's

2 Customer Rejection QA PPM

3 Customer Feedback Score MKT %

4 Internal Rejection QA PPM

5 Supplier delivery rating QA %

6 Sale MR Rs

7 Internal Audit NC MR no's

8 O.E.E PRD %

9 Breakdown (All Machines) MAINTENANCE Hrs

10 Training Plan Adherance HR %

11 Accident HR no's

12 Absenteeism HR %

13 Kaizen HR no's

14 cost of poor quality w.r.t Sale QA %

Prepared By: Reviewed By : Approved By:

Format Number

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