World Resources Institute: The Procter & Gamble Company
World Resources Institute: The Procter & Gamble Company
World Resources Institute: The Procter & Gamble Company
For more than a decade, WRI's THE PROCTER & GAMBLE COMPANY:
Sustainable Enterprise Program (SEP) Disposable and Reusable Diapers – A Life-Cycle Analysis
has harnessed the power of business to
create profitable solutions to
environment and development When the Procter & Gamble (P&G) Company unveiled
challenges. BELL, a project of SEP, is Pampers disposable diapers in the 1960s, consumer products
focused on working with managers and manufacturers and parents considered it the product
academics to make companies more breakthrough of the decade. By the early 1990s, P&G's
competitive by approaching social and
invention contributed over 18% to the company's annual
environmental challenges as unmet
market needs that provide business revenues of $24 billion. The product has also presented
growth opportunities through consumers with a decision that has generated significant
entrepreneurship, innovation, and attention in recent years: which type of diapers to use--
organizational change. disposable or reusable? Used by environmental and
Permission to reprint this case is
consumer advocate groups as a symbol of the “throw away”
available at the BELL case store. mentality, disposable diapers account for 1-3% of America's
Additional information on the Case yearly trash output, or 3.6 million tons. In an effort to deflect
Series, BELL, and WRI is available at: criticism, P&G decided to take matters into its own hands. In
www.BELLinnovation.org. 1990, the company commissioned Arthur D. Little, Inc., an
international management and technology consulting firm
specializing in environmental issues, to analyze the full range
of environmental impacts, or to conduct a “life-cycle
analysis,” of both types of diaper to settle the debate
This case was prepared by the Management Institute for Environment and Business (MEB) – now the Sustainable
Enterprise Program - for educational purposes only. Copyright © 1994 by World Resources Institute.
Life-Cycle Analysis
Life-cycle analysis (LCA) is a tool to measure and inventory the full range of environmental impacts
associated with the inputs and outputs of raw materials, energy and waste during the life of a
product--from the acquisition of raw materials, material manufacture, final product fabrication,
packaging and distribution, to consumer use and disposal. LCA is a total process and product
mapping methodology. See Figure 1.
LCA is often used to compare two similar products in order to assess which is environmentally
favorable. However, such a comparison presents three major difficulties. First, LCA analyses rarely
determine that one product is environmentally favorable in every category of environmental impact.
Second, LCA studies typically measure different sorts of things, producing results which are largely
inconclusive. And third, processing the information obtained from an LCA requires managers to
weigh qualitative and quantitative data. Evaluations range from determining the health and
environmental risks associated with a particular waste stream to choosing whether reducing air
pollution is more important than reducing water pollution.
Many environmentalists argue that LCA misses the point altogether. Such is the belief of Barry
Commoner of New York University, who criticizes LCA and similar tools because they put "a badge
of legitimacy on existing levels of pollution," rather than questioning whether that pollution is
justifiable from society's perspective.
In constructing the life-cycle diagrams, Arthur D. Little staff made a number of simplifying
assumptions concerning the ways in which diapers are used and disposed:
1) The number of daily diaper changes is the same for both disposables and reusables: The
researchers assumed the same frequency rate of changes for both types of diapers, although
disposables, due to their greater absorbency, generally require fewer changes.
2) 90% of all reusables are laundered at home: The researchers assumed that only 10% of
consumers using reusable diapers subscribe to a diaper service. However, other estimates have
placed this figure at a higher percentage.
Questions:
1. Put yourself in the position of the leader of the Arthur D. Little project team that must
recommend one type of diaper over the other. Are all of your assumptions correct? Which diaper
would you recommend, based on the data?
2. In addition to the environmental information, the study also included an analysis of both the
health and the economic implications of each diaper type.
• Health: Disposables were found to cause, on average, less incidence of diaper rash (caused by
contact between skin and urine) than reusables.
• Economic: To calculate the cost to the consumer of using each type of diaper, the research team
had to make some assumptions about the cost of washing reusable diapers. It found that when
home labor was valued at the minimum wage or higher, disposable diapers were cheaper to use
than reusables.
Are the assumptions regarding diaper economics correct? Do the health and economic data change
or influence your decision? Should they?
3. Put yourself in the position of the vice president of the diaper division at P&G. P&G was recently
rated the most “environmentally conscious” company in an Advertising Age survey and yet, the state
of Vermont has proposed a ban on disposable diapers. What, if any, action should you take?
References:
Arthur D. Little, Inc., Disposable versus Reusable Diapers: Health, Environmental, and Economic Comparisons, report
to Procter and Gamble, March 16, 1990.
Society of Environmental Toxicology and Chemistry and SETAC Foundation for Environmental Education, A Technical
Framework for Life-Cycle Assessment, Workshop Report, January 1991, p. xvii.
David Stipp, “Life-Cycle Analysis Measures Greenness, But Results May Not Be Black and White,” Wall Street Journal,
February 28, 1991.