End-Module Assignment: University of Bedfordshire Foreign Trade University
End-Module Assignment: University of Bedfordshire Foreign Trade University
END-MODULE ASSIGNMENT
Module: Operations & Project Management
Code: INF
END-MODULE ASSIGNMENT
STATEMENT OF AUTHORSHIP
Except where reference is made in the text of the end-module
assignment, this assignment contains no material published elsewhere or
extracted in whole or in part from an assignment which I have submitted or
qualified for or been awarded another degree or diploma.
No other person’s work has been used without due acknowledgements
in the end-module assignment.
This end-module assignment has not been submitted for the evaluation
of any other modules or the award of any degree or diploma in other tertiary
institutions.
TABLE OF CONTENTS
Page
Statement of Authorship.................................................................................................. i
Table of Contents ............................................................................................................ii
List of Abbreviations ......................................................................................................ii
List of Tables and Figures ..............................................................................................ii
CHAPTER ONE. REVIEW...............................................................................................1
1.1. ............................................................................................................................... 1
1.2. ............................................................................................................................... 1
CHAPTER TWO. INTRODUCTION TO OPERATIONS MANAGEMENT..................3
2.1. Operations Management..................................................................................... 3
2.1.1. What is Operations Management?............................................................... 3
2.1.2. The importance of Operations Management............................................... 3
2.1.3. The activities of Operations Management.................................................... 3
2.2. Operations Performance..................................................................................... 4
2.2.1. The importance of Operations Performance................................................ 4
2.2.2. Performance Objectives of Operations......................................................... 5
2.2.3......................................................................................................................... 6
2.2.3.1. Internal source..................................................................................... 6
2.2.3.2. External source.................................................................................... 7
2.2.4.1. Selection criteria.................................................................................. 8
2.3. Planning and Control........................................................................................... 9
2.3.1. Planning and Control Definition.................................................................9
2.3.2. Activities........................................................................................................ 9
2.3........................................................................................................................... 11
2.4. Supply Chain Management............................................................................... 12
2.4.1. Supply Chain Management Definition....................................................... 12
2.4.2. Activities...................................................................................................... 12
2.4.3. Incentives.................................................................................................... 12
2.4. Enterprise Resource Planning........................................................................... 12
2.4.1. ERP Definition............................................................................................ 12
iii
- Direct
- Design
- Develop
- Deliver
2.1.4. IKEA Operations Management