Day 4
Day 4
Subject Line
Keywords
1. Request
2. Reminder
3. Update
4. Invitation
5. Application etc
Things to avoid
1. Beginning with Regarding/About
2. Beginning with Preposition
3. Entire Subject Line in CAPS
4. Using Negative Words
Salutation
Acceptable
1. First Name
2. Mr./Ms. Last Name
3. Team/Department Name/All
4. Sir/Madam
Unacceptable
1. Last Name
2. Mr./Ms. First Name
3. Full Name
4. Whomsoever it may concern
from XP Training to everyone: 10:30 AM
IBC
Opening lines
1. I am writing to enquire about ...
2. As discussed, I am sending you….
3. I would like to request/inform/update you about...
4. This is about the request/information/meeting for...
Closing lines
1. I look forward to your support and cooperation
2. Please/kindly contact in case of any queries/further information
3. Look forward to having your gracious presence
4. Look forward to getting your response
Compliementary Close
Acceptable
1. Thanks
2. Regards
3. Thanks & Regards
4. Best Regards
5. Warm Regards (Not with clients)
Unacceptable
1. Thanking you
2. Yours Sincerely
3. Yours Faithfully
Signature
1. Full Name
2. Designation
3. Department (if applicable)
4. Organization's full name & address
5. Contact Number
6. Email Address
7. Company's Web Address
--tips for bisnuss meeting writing --linkedin cource
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Scenario 1: Tricky situations.
Client: Bank
Project overview: Adding functionality to the website
You are a tester. In this project you must test the test cases within 48 hours of
receiving them. The project is in a critical phase. At this juncture, you receive
the test cases one day late from the developer, Eashwar. This has set you back by
one day. Write a mail to your manager Hareesh, giving him a heads up that the
testing will be delayed by one day because of this.
Catch: The developer involved is your friend. You don't want to seem like you are
blaming him in the mail.