Organizational Behavior Today

This document discusses key concepts in organizational behavior including diversity, motivation, team formation and high performance teams. It notes that diversity plays a big role in today's business environment and presents both challenges and opportunities for organizations. Motivation is important for managers to encourage employees and keep them satisfied. Forming effective teams requires going through stages of forming, norming, performing and adjourning. High performance teams are characterized by strong values, clear purpose and the right mix of skills among team members. Overall, the document emphasizes the importance of organizational behavior concepts for developing individuals, managing diversity and creating successful organizations.

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Organizational Behavior Today

Uploaded by

Marleny Gomez

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Download as DOCX, PDF, TXT or read online on Scribd

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BMA 570 Summer I

Organizational Behavior

Organizational Behavior (OB) is the study of individuals and groups in organizations. It

is important to learn about OB since it helps develop a better work related and understand other
people. OB is an important component to today’s business environment. Organization Behavior
had helped organizations to become more successful by developing individuals.

In today’s business environment, diversity plays a big role. Therefore, organizations

should be concern and value diversity in all aspects of operations. This should be a top priority.
With diversity come differences and potentially problems in relationships that cannot be ignored.
On the other hand, diversity is a positive aspect. Diversity can become creativity, like ideas from
different culture, background etc. With diversity come challenges for managers due to the fact
that they will be dealing with both respect on the individual’s unique perspective and
contributions and promotes a share sense of the organizations vision and identity. It is a
challenge for managements to deal with diversity groups. Managers/Leaders need to have the
appropriate skills to be able to keep the group happy and willing to work together.

Currently, workforce diversity is increasing. Companies want to become more diverse in

order to become more competitive with similar industries. Being a diverse company gives the
opportunities to use the different culture, background, male, female age, etc. The downside to
this diversity groups are that not all managers promote people within the group or minority.
Then become a problem like discontent among the group and managers. It could lead to a
discrimination issue. Even though discrimination is against company policy and against law,
there is always one of these issues that arise in the workplace. Today age becomes an issue as
we learned in this class. Companies preferred hired younger people instead older even though
older people will have more experience. As we know, every employer has the equal employment
opportunity policy. This does not stop these employers from hiring younger candidates over the
older candidates, which had experience in that posting position. With this scenario, we know
there are issues in the system. Organization Behavior theory is supposed to help organizations
and employees to have a better work environment.

Motivation is an important piece on today’s workplace. A good manager is the one who
encourages his employee to work hard, to accomplish the tasks that are assigned to them. In
order to accomplish this task and keep subordinates happy, managers need to create a work
environment that respond positively to the individual needs. It is important to let the employees
know the consequence of poor performance and undesirable behavior. There is a clear
understanding between managers and subordinates. Motivation across cultures as reward is not
the same in another culture. It is important to keep this in mind to avoid being parochial or
ethnocentric by assuming the same thing in the same ways motivates all cultures.

Global Managers should know how to conduct business across borders. They need to
think with a worldview. It is important to be multi-lingual to be able to communicate with his
subordinates. The most important thing is to be able to deal with diversity, beliefs, values,
behaviors, and practice. The issue with Motivation is when it is not applied equally. In some
cases favoritism exists. The managers does not act fairly when it time to recognize the employee
for the job well done. They should understand the reason why the deadline was not met and then
make constructive critics. Managers should play a fair game with the entire group to avoid
unhappy members. As we know if the employees are unhappy the customer will suffer the
consequence.

Organizations are facing challenges in forming teams. It is important that the group work
well together to utilize all the inputs and to end up with the desired outcome. The natures of
group are important resources that are good for both organizations and their members. They help
organizations to accomplish talks. Also you can have a high quality workforce by satisfying
needs of their members. The effective groups are those that achieve high levels of task
performance, member satisfaction and team viability. Task performance and effective group
achieves its performance in the standard sense of quality, and timeliness of work results. Team
members are satisfied once their participation and experiences are positive and meet important
personal needs.
In order to form a group, managers/leaders need to go through the five stages, to ensure
all this steps are clear to all the members: forming stages to getting to know each other, norming
stage building relationships and working together, performing stage maturation in relationship
and task performance and adjourning. Once the team has gone through these stages, they will
have a better understanding what the individual roles and responsibility and the expected
outcome. The advantage of teamwork is that the expertise, experience and knowledge come
together and tasks can be accomplished on time.

On the other hand, the disadvantage of working with team is the potential problems if the
group members not working together to meet the common goals. There are some issues for
example, if directions how to perform a tasks are not well defined or the team members are not
pulled together to get the work done or not meeting the deadline. I have seeing this happened in
my own experience. The downside is these members that don’t work well with others or not
meeting the deadline, they won’t be selected again to be part of team due to lack of effort,
difficulties working with others.

High performance teams have special characteristics that allow them to excel at
teamwork and achieve special performance advantages. The high performance teams have
strong core value that help guide their attitudes and behaviors in directions consistent with
teams purpose. Such values act as an internal control system for a group or team that can
substitute for outside direction and supervisory attention. Also, high performance teams turn a
general sense of purpose into specific performance. This gives general directions to a team and
commitment to specific results. For example, reducing cycle time in manufacturing, which will
yield constant savings? This is a big deal in today’s organizations. Companies are looking for
continuing improvements on how to optimize the processes to improve quality and cost saving.

High performance teams are formed by the high level of mangers/leaders and senior
managers, in some cases by the CEO of the company. These team members have right mix of
skills, including technical skills, problem solving and decision-making skills and interpersonal
skills. They possess creativity. All these skills and creativity are important to the organization to
be competitive.
High Performance Leadership is another key element of organizational Behavior.
Leadership and Management as we all know has been a controversy where leaders are different
from managers or whether management is different from leaders. The difference is that the role
of Management is to promote stability or to enable the organizations to run smoothly. The role of
Leadership is to promote adaptive or useful changes. But both of these roles can be performed
by either one of them.

It is important for people in positions of Leadership and organizations to recognize that

employee is the most valuable asset they have. It is very important to motivate employees and
that they feel proud of the product or services they provide to customers. If employees are
satisfied most likely they will make customer satisfied. For some for some people pay is not the
most important thing in job satisfaction. Personal satisfaction, feeling appreciated and a feeling
of doing something worthwhile are some reason employees stay in their jobs.

People in Leadership positions have big responsibilities with the organization, public and
with the stakeholders, therefore, they need to constantly strive to find and solve problems among
employees. It is important to keep in mind that if these leaders put employees first, the company
will have a better chance of keeping the employees in their job since the employees will feel that
the company cares for them. It is a way to build loyalty.