Department of Social work

Sardar Patel University

Year 2021-2022

MSW Programme

Agency Profile

i. Name- Mohit Kumar Jogadiya

ii. Roll no.- 2410
iii. Class- Sr. MSW
iv. Agency- Milcent Appliances Pvt. Ltd.
v. Fieldwork supervisor- Mukshita Dhrangadharia
Vision: -

 To be the company that best understand and satisfies the products, service and fulfil
the need of customers

Mission: -

 To discover, develop and deliver innovative products to our customer to make house
hold work easy.

History and Introduction of Milcent Appliances Pvt. Ltd.

 The mother company of MILCENT APPLIANCES PVT LTD., SWASTIK

ENGINEERING WORKS was established in 1946. Swastik Engineering Works was
a very small company which employed 7-8 workers and was simply involved in
repairing ail engine. The founders of this company were 2 partners,
 It has nine branch offices which are also our sales & services centers & we have more
than 250 retail dealers in India. It is presence in all major states of India.
 Because of enthusiasm of the founders, Milcent Group launched a hand driven curd
churning machine in the market and subsequently domestic electric curd churning
machine was developed. For this invention, the founders of the Milcent Group got
patent rights and were honored by the Finance Minister, Government of India, Mr.
Morarji Desai by awarding a gold medal to Mr. Jashbhai Patel, the father of present
administrators.
 The subsequent development of the Milcent Group was domestic electric flour mill
which was launched in the market in the year 1960. This was also invented by the
founder of the Milcent Group for which the group enjoyed patent rights for 16 years.
Thus, invention has been an inherent characteristic of the Milcent Group. After the
launch of the domestic electric flour mill, the company began its advancement and
started expansion of the business. As time went by, the product became more popular
in the market and has now colored the life of the people with more convenience and
comfort, simultaneously saving cost of grinding grains manually. The second
generation and present administrators, Mr. Rohitbhai Patel and Mr. Jitubhai Patel,
took over the management in the year 1972. Since then, many different models have
 been developed and launched in the market. Milcent has now established a nationwide
sales and service network.
 Milcent Group has also diversified and expanded its' activities into developing
residential schemes of bungalows and multi-storied buildings and also to
pharmaceutical products under the name of MARCK BIOSCIENCES (INDIA) LTD.

Milcent Appliances Pvt. Ltd. Products

1. Flour Mills

 Stone Based
 Stone Less
 For U.S.A 110vlt

2. RO + UV, Water Purification System

 5- Stage

3. Super Mosquito Killer

4. Mixer Grinder

5. Sandwich Maker

6. Toaster

7. Wet Grinder

8. FTC Solar Water Heater and ETC Glass Thbe

9. Wood Fired Water Heater

10. Storage Type Gas Water Heater

11. Gas Geyser

Name of the unit: - Milcent Appliances Pvt. Ltd.

Mother company: - Swastik Engineering works

Location: - Milcent 20, GIIDC, Vitthal Udyognagar, 388121 Anand (Gujarat)

Business Type: - Export, Manufacturer

Primary competitive: - Excellent quality, Element and user-friendly Energy efficient

product at economic price best after support

Promoter: - Mr. Jashbhai Maganbhai Patel

Mr. Rohit kumar Jashbhai Patel

Auditors: - M/s C Patel &Co Ahmadabad

Bankers: - Bank of Baroda

M/D Chairman: - Mr. Rohitbhai J Patel

C.E.O: - Mr. HS Barad

Branches: - Anand, Surat, Ahmadabad, Mumbai, Agra, Indore Jaipur, Delhi

Store Locator: - Anand, Baroda, Surat, Ahmedabad, Jaipur, Chandigarh, Mumbai, New
Delhi, Pune, Nagpur, Agra, Akola, Kanpur, Jalandhar.

Primary competitive Advantages: - Excellent quality, Element and user-friendly Energy

efficient product at economic price best after support.

Number of staff: - 350

Customers: - Housewife, Children and Family

Number of workers: - Permanent and Contractual (as per the rules numbers not revealed by
the company)

Turn over: - (As per the rules of Milcent Appliances Pvt. Ltd. Turnover is Not revealed by
company)
 
Bord Of Director

Recruitment: -
C.E.O

Human Resource policies: -

H.O.D H.O.D H.O.D H.O.D H.O.D H.O.D. H.O.D

Purchase O.C & R.D purchase H.R.Personal Addmn Marketing Finance Manager

Sr. Sr. Executive Sr. Executive After Sr.Executive

Sr. Executive Jr. Executive Sr. Executive Executive Salce Area manager
Logistic Salce Dep
Superviser Finance

working with Milcent company, salary expectation.

Organization Chart

Jr. Superviser Jr. Executive Jr. executive Jr.Executive Technicians Jr. Executive

Office Attendent

Milcent company prefer internal sources of recruitment as compare to external

sources of recruitment. Recruitment process done by H.R person. In this he checks the
candidate skills, knowledge, experience or fresher, personality, willingness towards
Head Security Guard
  For higher post like accountant, sr. manager etc. Milcent company do aptitude test for
hiring after that final interview is taken by the Managing Directors.

Training and Development: -

 The selected employees are capable to do the job but they are given the training
because to do that job varies effectively and accurately it gives people awareness of
the rules and procedure to guiding their behavior. The personnel learn technical
knowledge and skilled particular job. Training in MILCENT is of one year. They
gave training subject life safety productivity at the central board for workers
education and ministry of labor government of India.

The company gives training through:

 Once the person is selected as per needs the HR person gives training. Training is
been conducted through lecture, presentation, and demonstration.
 Training programmed is develop for new employees initially the employees work as
helper under the guidance of the simultaneously they work intently on a machine.
DEVELOPMENT: Is long term education process utilization a system and organized
procedure which managerial personnel procedure get conceptual and theoretical
knowledge cn skills in operation but to philosophical and theoretical education
concept.

Promotion and Transfer Policy

Generally, promotion is made on three bases.

1. Seniority base

2. Merit base

3. Seniority cum merit base

In MILCENT promotion is done on both bases that is on merit and seniority bases, they have
adopted merit cum seniority base. Generally, after every 7 years promotion is given to
graduate and diploma holders and who have passed I.T.I in higher level employees they
provided sometimes seniority as well as base.
TRANSFER: Transfer is just a movement of employees from one position to another it may
be the movement of employee's forms one job section shift plant or positioning to another. in
transfer his salary status and responsibility do not change for office the manual transfer is
there but for workers or labor transfer is depend upon in the unit.

Labor Laws Applicable in Milcent Appliances: -

 The Factories Act,1948

 The industrial Dispute Act, 1947
 The payment of Bonus Act, 1965
 The industrial Employment (standing orders) Act, 1946
 The Employee's provident Fund and Miscellaneous Provision Act, 1952
 Workmen compensation Act, 1923
 Payment of Gratuity Act, 1972
 Sexually harassed harassment act 2013
 Maternity benefit (Amendment) act 2017

Welfare Activities

 Now almost 350 employees are working are Milcent appliance Pvt Ltd. Safety
measures are provided insurance scheme. If an accountant occurs then all facilities are
provided
 Loan facilities available for all employees, employer.
 Working staff is provided with tea facility medical examiner facility such eye
checkup. Pathological checkup facilities is provided by the company.
 Medical facilities: Medical volunteer skim

Other activities of MILCENT PVT LTD

 Funding in Jash Kamal Career Guidance

 Funding in coaching Institution in D.Z. Patel High School, Vidyanagar.

Facilities

i. Canteen facility
ii. Separate Urinals or Washroom for Both Male and Female
iii. Adequate number of Spittoons and Dustbin
 iv. Drinking Water Facility
v. Electricity- Adequate number of Fan, lightnings
vi. Sitting facility
vii. Parking Facility
viii. Covid 19- whole body Sanitizer, contact less hand Sanitizers, masks
ix. First aid facility
x. Locker facility- mobile, wallet, key etc.