Determinants of Innovative Behavior: A Path Model of Individual Innovation in The Workplace
Determinants of Innovative Behavior: A Path Model of Individual Innovation in The Workplace
M. Ann Welsh and Harold Angle provided thoughtful and insightful comments during both
the conceptual and data analysis stages of the study, Deborah Bruce was extremely helpful in
the crafting of the multiple drafts of this article. We would like to enthusiastically thank each
of them as well as this journal's reviewers for their constructive assistance. This research was
funded in part by grants from the University of Cincinnati Research Council.
580
19g4 Scott and Bruce 581
have suggested that climate may channel and direct both attention and ac-
tivities toward innovation (e.g., Amahile, 1988; Isaksen, 1987; Kanter, 1988).
Following James, Hater, Gent, and Bruni, we defined climate as individual
cognitive representations of the organizational setting "expressed in terms
that reflect psychologically meaningful interpretations of the situation"
(1978: 786). The model guiding this study draws on the social interactionist
approach and posits that leadership, work group relations and problem-
solving style affect individual innovative hehavior directly and indirectly
through perceptions of a "climate for innovation."
The study setting was a research and development subunit. The organ-
izational literature has tended to treat R&D as a special case with little
relevance to other types of functional areas within organizations. Because
the central tasks of R&D traditionally have involved unstructured problem
solving, and unstructured problem solving is becoming increasingly com-
mon throughout organizations (Walton, 1985), the study of R&D profession-
als may have substantial relevance for promoting innovation among all
organizational participants.
The present study also investigated whether the type of job or task an
individual is engaged in influences the posited relationships. Task routine-
ness and the amount of discretion granted individuals in task performance
have previously been reported to moderate the relationship between climate
and performance (Middlemist & Hitt, 1981). These same variables have also
been implicated as important boundary conditions in models of creativity
(e.g., Amabile, 1988). Therefore, we tested whether type of job assignment
moderated the relationship hetween innovative behavior and each of the
predictors in the model.
During the next stage of the process, an innovative individual seeks spon-
sorship for an idea and attempts to build a coalition of supporters for it.
Finally, during the third stage of the innovation process, the innovative
individual completes the idea hy producing "a prototype or model of the
innovation . . . that can be touched or experienced, that can now be diffused,
mass-produced, turned to productive use, or institutionalized" [Kanter,
1988: 191).
Thus, innovation is viewed here as a multistage process, with different
activities and different individual behaviors necessary at each stage. Since
innovation is actually characterized by discontinuous activities rather than
discrete, sequential stages (Schroeder, Van de Ven, Scudder, & Polley, 1989),
individuals can be expected to be involved in any combination of these
behaviors at any one time.
A Model of Individual Innovative Behavior
In the model tested here (Figure 1), we viewed individual innovative
behavior as the outcome of four interacting systems—individual, leader,
work group, and climate for innovation.
Climate and innovative behavior. Studies at both the organizational and
subunit level have offered empirical support for climate's effects on inno-
vation (Abbey & Dickson, 1983; Paolillo & Brown, 1978; Siegel & Kaemmerer,
1978). However, empirical study of climate's effects on individual innova-
tive behavior has been limited (Amabile and Gryskiewicz [1989] is an ex-
ception).
At the individual level, climate is a cognitive interpretation of an organ-
izational situation that has been labeled "psychological climate" James,
James, & Ashe, 1990). Proponents of psychological climate theory posit that
individuals respond primarily to cognitive representations of environments
"rather than to the environments per se" (James & Sells, 1981]. Climate
represents signals individuals receive concerning organizational expecta-
tions for behavior and potential outcomes of behavior. Individuals use this
information to formulate expectancies and instrumentalities [James, Hart-
man, Stehbins, & Jones, 1977). People also respond to these expectations by
regulating their own behavior in order to realize positive self-evaluative
consequences, such as self-satisfaction and self-pride (Bandura, 1988).
Schneider (1975) suggested that there are many types of climates, and
Schneider and Reichers wrote that "to speak of organizational climate per se,
without attaching a referent, is meaningless" (1983: 21). Not all of the di-
mensions contained within omnibus climate measures [e.g., Jones & James,
1979; Pritchard & Karasick, 1973] are relevant to the criteria of interest in a
specific research study. For example, in the often-cited Abbey and Dickson
(1983) study of innovative performance among R&D units, only two of the
ten generic work-climate dimensions examined, performance-reward depen-
dency and flexibility, were consistently correlated with measures of R&D
innovation. Abbey and Dickson concluded that the climate of innovative
1994 Scott and Bruce 583
FIGURE 1
Determining Innovative Behavior: A Hypothetical Model
Psychological
Cliniiih; for
Iniinvnlioii
( Siinonii
[or
liinov;ilive
"-I
2 a)
Sysk-iiiiilic
Probli!ni-S(ilving
SIvli;
cess (Ashforth, 1985; Glick. 1985,1988; Schneider & Reichers, 1983]. Central
to this approach is the notion that proximal others—those in close psycho-
logical proximity to a focal individual, including his or her co-workers and
leader—are likely to have a strong influence on the individual's perceptions
of psychological climate (Lewin, 1938).
In a recent integration of LMX theory and the extant research on climate,
Kozlowski and Doherty (1989) argued that because supervisors are the most
salient representatives of management actions, policies, and procedures,
subordinates tend to generalize their perceptions of supervisors to their
organization at large. Thus, subordinates successfully negotiating high-
quality relationships with their supervisors will perceive their organization
as providing greater autonomy, decision-making latitude, and supportive-
ness overall than will subordinates with low-quality relationships with their
supervisors. Several studies have reported empirical support for a positive
relationship between LMX quality and climate perceptions (Dunegan, Tier-
ney, & Duchon, 1992; Kozlowski & Doherty, 1989]. Thus,
Hypothesis 3: The quality o/leader-member exchange be-
tween an individual and his or her supervisor is posi-
tively related to the degree to which the individual per-
ceives dimensions of climate as supportive of innovation.
Managers may have expectations of subordinates that are not negotiated
through the role development process suggested by LMX theory. Suhordi-
nate roles may be rigidly prescribed hy an organization or by technological
constraints; for instance, their tasks may be routine or machine-driven. Fur-
ther, managers may have inflexible expectations for specific roles within
their domains or may lack interest in or enough imagination to negotiate
subordinates' roles with them (Craen & Scandura, 1987]. The expectations
that supervisors have for their subordinates are antecedents of the Pygma-
lion effect, and they have been suggested to shape the behavior of subordi-
nates (Livingston, 1969] by altering their self-expectancies and subsequent
motivations (Eden, 1984). Thus,
Hypothesis 4: The degree to which a supervisor expects a
subordinate to be innovative is positiveiy reJated to the
subordinate's innovative behavior.
Eden (1984) theorized that managers' expectations of subordinates' per-
formance are communicated to them through the managers' behaviors. As
with leader-member exchange, we expected that subordinates' perceptions
of their managers' behaviors would be generalized to their organizations at
large. More specifically, when managers expect subordinates to be innova-
tive, tbe subordinates will perceive the managers as encouraging and facil-
itating their innovative effort. These behaviors will be seen as representative
of their organizations at large, and therefore the organizations will be per-
ceived as supportive of innovation.
586 Academy o/Management/oumol June
mate perceptions as error variance (e.g.. James et al., 1978), others have
argued that individual personalities, values, and cognitive characteristics
are important (e.g., James et al., 1990). This study tested the effect of prob-
lem-solving style on perceptions of the climate for innovation.
James and colleagues (1990) noted that individuals interpret environ-
mental phenomena by referencing personal values or internal standards.
Internal standards or values are also related to tbe concept of needs. Needs
in part determine the value of environmental phenomena to individuals, and
"based upon these values, the areas of climate that are likely to be high-
lighted in their perceptions" (James et al., 1978: 792). Thus, need states, such
as the need to be innovative, are likely to make certain aspects of an envi-
ronment—such as support for innovation—more salient. However, theo-
rists have given the effect of this increasing salience on individual interpre-
tations of environmental stimuli minimal attention. The results of two recent
empirical studies suggest that increasing salience results in higher internal
standards against which environmental conditions are judged (Eiter, 1991;
Isaksen & Kaufmann, 1990).
Given the lack of theoretical development in this area, we considered
the test of the relationship between problem-solving style and the climate for
innovation exploratory, and thus framed no specific hypotheses prior to
testing the model.
Covariates. We included several control variables that may influence
climate perceptions, innovative behavior, or both in testing the hypothe-
sized model. Although not of primary interest in this study, the relationship
between these variables and the mediating and dependent variables has been
well established. Previous work has shown both climate perceptions and
innovative behavior to be significantly related to a number of demographic
and position variables (James et al.. 1990; Mumford & Gustafson, 1988). In
this study, we included individual age, R&D tenure, task type, and education
as control variables in the prediction of both climate perceptions and inno-
vative behavior.
Despite evidence that task type and core technology moderate the rela-
tionship between climate perceptions and subunit effectiveness (e.g., Mid-
dlemist & Hitt, 1981), there has been little effort to study the moderating
effect of task at the individual level. When a task is routine or when indi-
vidual discretion is low, the relationship between climate and innovative
behavior is likely to be weaker than when the task is nonroutine and high
discretion is granted. Therefore, type of task may delineate one of the bound-
ary conditions within which the proposed model of individual innovation
applies. To test this possibility, we conducted an exploratory analysis of the
moderating effect of task type on the emergence of individual innovative
behavior.
1994 Scott and Bruce 589
METHODS
Respondents and Procedure
The respondents for this study included all engineers, scientists, and
technicians employed in a large, centralized R&D facility of a major U.S.
industrial corporation. The R&D center was engaged in applied research
within a specific technology area, and it was organized in three sections: (1)
product technology, (2) process technology, and (3) supporting technologies
(i.e., laboratory services such as analytical chemistry). Each area was headed
by a director who reported to the vice president of research at the site,
Initially, we conducted a series of interviews with the directors and vice
president of the R&D center to develop an understanding of how innovation
was viewed in the organization and to determine what specific behaviors
were seen as critical to innovation. We then conducted semistructured in-
terviews with a stratified sample [N ^ 22) of the R&D engineers, scientists,
and technicians to gain an understanding of how the employees viewed
innovation and to determine what organizational factors might play a part in
the innovative process. This information was used to offer some assurance
that the climate measure being used in the study was relevant in this setting.
Questionnaires were administered via company mail to study respon-
dents who completed tbem during normal working hours. We omitted the
responses of the 22 employees who were interviewed in tbe first stages of the
project from the subsequent analysis of the survey data. Participation was
voluntary for all employees, and confidentiality of responses was assured.
We received 189 questionnaires, a response rate of 85 percent. Incomplete
questionnaires reduced the usable responses to 172, of which 108 were from
engineers and scientists and 64 were from technicians. The average age of
respondents was 40.2 years and their average tenure in the R&D organization
was 14.4 years. Men comprised 91.6 percent ofthe group; 61.6 percent ofthe
respondents bad at least baccalaureate degrees, and 41.6 percent had post-
graduate degrees. Tests for nonresponse bias did not indicate any differences
between respondents and nonrespondents in terms of R&D tenure, level in
the hierarchy, job classification, education, or work group.
A second questionnaire was completed by all 26 managers at the re-
search site. These managers rated each of their subordinates on the criterion
variables, and they completed an item that assessed their own expectations
regarding tbe role of each subordinate (see the description of measures be-
low).
Measures
Innovative behavior consisted of six items completed by each of the
managers for eacb of their subordinates; the Appendix gives the scale. We
developed this measure specifically for use in this study, drawing on
Kanter's (1988) work on tbe stages of innovation and on our interviews with
the focal firm's directors and vice president. Responses were made on a
590 Academy of Management Journal June
ferences loaded on factor 1. Although factor 1 accounted for only 33.5 per-
cent of the variance, the other three factors accounted for an additional 18.6
percent, and each had an eigenvalue greater than 1.0. In view of this pattern,
we conducted a second factor analysis, forcing the items to load on two
factors.
In the two-factor solution, two items failed to load over .40 on either
factor, and two items loaded over .40 on both factors. We dropped these four
items from further analysis. Table 1 shows the final results. Factor 1 (16
items) was named support for innovation; it measures the degree to which
individuals viewed the organization as open to change, supportive of new
ideas from members, and tolerant of member diversity. Factor 2 (6 items),
resource suppJy, measures the degree to which resources (i.e., personnel,
funding, time) were perceived as adequate in the organization. We treated
these factors as separate dimensions of the climate for innovation in the
model. Cronbach's alpha for the support for innovation subscale was .92. For
tbe resource supply subscale, it was .77.
Job type was used as a proxy for task type. Interviews with employees
and managers at the facility indicated that the technicians' jobs were more
structured and routine than the jobs of the engineers and scientists and that
the technicians were granted less personal discretion and autonomy in their
work. Tbus, we dummy-coded technicians as 0 and engineers and scientists
as 1, obtaining data from current organizational records.
An individual's career stage was measured in terms of two highly cor-
related, time-based demographic variables, age and R&D tenure, that have
been shown to influence innovative behavior (Mumford & Custafson, 1988).
The data were self-reported by study respondents. Since the correlation
between the two variables was .80, we calculated a score by standardizing
individuals' responses to each of the variables and averaging them. The
higher the score, the further along the individual was in his or her career.
Data on education level, which has also been suggested to be important
to innovation (Mumford & Gustafson, 1988), were obtained by self-report
from respondents and coded as follows: high school, 1; some college, 2;
associate degree, 3; bachelor's degree, 4; master's degree, 5; and Ph.D. de-
gree, 6.
Assessment of Common Method Variance
A number of the subjective measures used in this study were gathered
from the same source in the same questionnaire, which introduced the ques-
tion of common method variance as a potential explanation for the findings.
However, it is common in climate research to assess hoth perceptions of
climate and perceptions of the antecedents of climate in the same question-
naire (e.g., Kozlowski & Doherty, 1989).
Harman's one-factor test (Scbriesheim, 1979) was used to empirically
address the common method variance issue. If common method variance
were a serious problem in tbe study, we would expect a single factor to
emerge from a factor analysis or one general factor to account for most of the
1994 Scott and Bruce 593
TABLE 1
Factor Structure of the Climate for Innovation Measure^
Loadings
Hems Factor 1 Factor 2
1. Creativity is encouraged here. .66 .23
2. Our ability to function creatively is respected by the leadership. .65 ,34
3. Around here, people are allowed to try to solve the same
problems in different ways. .52 .39
4. The main function of memhers in this organization is to follow
orders wbicb come down through channels.'' .73 •Ql
5. Around here, a person can get in a lot of trouble by being
different.'' .89 .18
6. This organization can be described as flexible and continually
adapting to change. .58 .32
7. A person can't do things that are too different around here
without provoking anger.** .88 .28
8. The hest way to get along in tbis organization is to think the way
the rest of the group does.*" .66 .25
9. People around here are expected to deal with problems in the
same way.** .89 .22
10. This organization is open and responsive to change.
11. Tbe people in charge around here usually get credit for others'
m
.53 .03
12. In this organization, we tend to stick to tried and true ways.*" .55 .36
13. Tbis place seems to be more concerned with the status quo than
with change.'' .70 .34
14. Assistance in developing new ideas is readily available. .25 .62
15. There are adequate resources devoted to innovation in this
organization. .18 .70
16. There is adequate time available to pursue creative ideas here. .12 .80
17. Lack of funding to investigate creative ideas is a problem in this
organization.^ .08 .53
18. Personnel shortages inhibit innovation in this organization.'' .10 .65
19. This organization gives me free time to pursue creative ideas
during the workday. M m
20. The reward system here encourages innovation.
21. This organization publicly recognizes those who are innovative. .59 .07
22. The reward system here benefits mainly those who don't rock the
boat.'' .68 .21
Eigenvalue 6.97 3.46
Percentage of variance explained 31.67 15.74
^ Boldface indicates loadings over .40. Associated items were retained in the subscates of
the climate for innovation measure.
'' Item was reverse-coded.
RESULTS
Correlations
r - p p O M p C - j p O ' t C ^
M O f-" O CO !-• CO
I I
I I
I I
I I
a.
u
W I I
CO
O O O O T-" O • -
p. .ii
.13 to
_c I-"
M c
(13
•1
co
3-5 a
fe ^ S ><
o 3 3 iu g OJ -t^ 5 3
H ^ fl*i y*^ n fli ^ U
j==^ H «
596 Academy of Managemenl Journal Jqne
posite scales led to path estimates that were virtually identical to the esti-
mates generated by using multiple single-variable indicators.
Four measures in the current study were single-item measures. For the
measure of role expectations, the reliability was set at .85, consistent with
the 14-month test-retest correlation (r ^ .87) reported previously. The mea-
sure of career stage, a composite of age and tenure, and the measure of
education were set at .90 and .85, respectively. Finally, the reliability of the
task-type measure was set at .90.
The exogeneous variables were allowed to covary in the estimation of
the model. That is, we assumed that relationships existed among leader-
member exchange, leader role expectations, team-member exchange, intu-
itive problem-solving style, and systematic problem-solving style.
Evaluating the Hypothesized Model
Table 3 presents the structural parameter estimates for the hypothesized
model. Figure 2 presents the final model with nonsignificant paths removed.
For the equation predicting innovative behavior, all but two hypothesized
parameters were significant. These were the paths from intuitive problem-
solving style to innovative behavior and from team-member exchange to
innovative behavior. There were significant paths between innovative be-
havior and each of the other predictors—leader-member exchange, role ex-
pectations, systematic problem-solving style, support for innovation, and
resource supply—with the covariates entered in the model.
In terms of goodness-of-fit indicators, the model accounted for 37 per-
cent of the variance in innovative behavior. Furthermore, leader-member
exchange accounted for 39 percent of the variance in support for innovation,
and that variable and intuitive problem-solving style accounted for 29 per-
cent of the variance in resource supply. Further, the assessment of tbe good-
ness of fit of the revised model (Figure 2) revealed a quite good fit to the data
(X^ = 23.99, df = 16, p = .462). The following values of additional fit
indexes also indicated a good fit: goodness-of-fit index, .98, adjusted good-
ness-of-fit index, .94, and root-mean-square residual, .036.
For the equations predicting the climate dimensions, support for inno-
vation and resource supply, the structural path from leader-member ex-
cbange was significant in both cases. In addition, there was a significant
relationship between intuitive problem-solving style and resource supply.
No support was found for the relationships between role expectations and
either climate dimension or for the relationship between team-member ex-
change and either climate dimension. Finally, there was a significant rela-
tionship between the unaccounted variances of the two climate measures
(^2,3 = 421, s.e. = .074, p < .001), indicating that some unmeasured vari-
able or set of variables similarly influences perceptions of both climate di-
mensions.
In examining the direction of the significant parameters, we found one
relationship that was contrary to hypothesis. Hypothesis 1 predicts a posi-
tive relationship between the dimensions of the perceived climate for inno-
1994 Scott and Bruce 597
TABLE 3
Standardized Path Estimates
Dependent Standardized
Variables Paths Path Estimates
Innovative
behavior Support—* Innovative behavior 30" .14
Resource supply—»Innovative behavior 31* .15
Leader-member exchange—* Innovative behavior 20* .12
Role expectations—* Innovative behavior 28"' .08
Team-member exchange^ Innovative behavior 04 .09
Systematic problem-solving style —• Innovative behavior 33**'' .09
Intuitive problem-solving style —• Innovative behavior 03 .09
Job type—* Innovative behavior 07 .14
Career stage -» Innovative behavior 19* .10
Education —• Innovative behavior 06 .13
Support for
innovation Leader-member exchange—* Support 61"* .08
Role expectations —• Support 08 .11
Team-member exchange -> Support 06 .09
Systematic problem-solving style—* Support 05 .07
Intuitive problem-solving style—* Support 13 .07
Job type —• Support 17 .11
Career stage —* Support 06 .08
Education-* Support 03 .11
Resource
supply Leader-member exchange —• Resources .45*** .09
Role expectations —* Resources 09 .09
Team-member exchange —* Resources 02 .10
Systematic problem-solving style —* Resources 06 .09
Intuitive problem-solving style—* Resources 25'* .11
Joh type —• Resources ,17 .12
Career stage —* Resources ,21* .10
Education —» Resources ,11 .14
* p < .05
*• p < .01
• " p < .001
vation and innovative behavior. The structural path from support for inno-
vation to innovative behavior offered support for this hypothesis. However,
the structural path from resource supply to innovative behavior was nega-
tive. The high correlation between the two climate dimensions [r = .59, p <
.001). accompanied by the significant correlation between innovative bebav-
ior and support for innovation (r ^ .15, p < .01) and tbe lack of a significant
correlation between resource supply and innovative behavior (r = —.02,
n.s.), suggest suppression was occurring (cf. Cohen & Cohen, 1983; Lord &
Novick, 1968). It is likely that resource supply was suppressing some of the
variance in support for innovation that was irrelevant to innovative behav-
ior. When this error variance was partialed out, or suppressed, the remaining
variance in support for innovation was more strongly related to innovative
598 Academy of Monagement Journal June
FIGURE 2
A Path Model of Individual Innovative Behavior'
Leader-Member
Excbange
Intuitive
Problem-Solving
Style
Career Stage
-.33
Systematic
Problem-Solving
Style
behavior. Our interpretation of the pattern found here is that resource supply
was a suppressor variable and was not significantly related to innovative
behavior.
In summary, results partially supported Hypothesis 1 in that support for
innovation was positively related to innovative behavior and resource sup-
ply was not. The significant, positive paths between leader-member ex-
change and innovative behavior, between leader-member exchange and each
of the climate dimensions, and between role expectations and innovative
behavior fully supported Hypotheses 2, 3, and 4, respectively. The signifi-
cant, negative path between systematic problem-solving style and innova-
tive behavior supported Hypothesis 8b. No support was found for Hypoth-
esis 5 (the relationship between role expectations and climate dimensions).
Hypothesis 6 (the relationship between team-member exchange and inno-
vative behavior). Hypothesis 7 {the relationship between team-member ex-
change and climate dimensions), and Hypothesis 8a (the relationship be-
tween intuitive problem-solving style and innovative behavior).
1994 Scott and Bruce 599
TABLE 4
Results of Regression Analyses for Subgroups'
Job Type
Variables Technicians Engineers and Scientists
Support for innovation .26 .26*
Resource supply -.30 -.13
Leader-member exchange -.07 .23*
Role expectations'" .37-** .05
Team-member exchange .17 .02
Systematic problem-solving style -.31" - .29'*
Intuitive problem-solving style -.06 -.05
Career stage -.10 -A7
Education -.10 M
Adjusted R^ .24 .23
F 3.90** 3.67**
° Column entries are standardized regression coefficients. N = 64. technicians; N = 108,
engineers and scientists.
'' There is a significant difference in the betas between the two subgroups for the variable.
* p < .05; **p < .01; ***p < .001.
600 Academy of Management /ournal June
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APPENDIX
Innovative Behavior Measure
Instructions to respondents were as follows:
"Innovation is a process involving both tbe generation and implementation of ideas. As
sucb, it requires a wide variety of specific bebaviors on tbe part of individuals. While some
people might be expected to exhibit all tbe behaviors involved in innovation, others may exhibit
only one or a few types of behavior. Please rate eacb of your subordinates on tbe extent to wbich
he or sbe:
1994 Scott and Bruce 607
Susanne G. Scott received her Pb,D, degree in management from tbe University of
Cincinnati. She is an assistant professor of management at the University of Colorado
at Colorado Springs. Her current research interests include processes of change and
innovation at tbe individual, group, and organizational levels, empowerment, team-
work, workforce diversity, and decision making.
Reginald A. Bruce received his Pb.D. degree in organizational psychology from tbe
University of Michigan, He is an assistant professor of management in the College of
Business and Public Administration at the University of Louisville. His current re-
searcb interests include individual adjustment to role and career changes, the transition
from unemployment to employment, decision-making styles, and innovation.