Solving Problems with Win7

April 29, 2012

I am not a Win7 user so some of these click-this choices may not be 100% accurate. If not, please email
corrections to [email protected].

Please read this before you attempt to use any Chinese programming cable. Practically ally ALL Chinese-made
C
USB cables use fake Prolific chips. This was not a problem until Prolific recently released
sed new drivers that will ONLY

m
work with genuine Prolific chips. Old drivers still work fine with the fake chips.

When installing drivers, Windows (especially Win7) will attempt to locate

ocate the newest
ewes drivers
vers from the internet

o
to install. It can also update drivers during Windows-Updates, causing previously
reviously
ly working cables
cab too stop
s working. If
your system installs one of these poisoned drivers, your cable will not work. To prevent this, or to correct this

c
problem, you must force Windows to load the driver that you choose. se.

L
L
Install the driver

Create a folder on your desktop named Radioo Drivers

Download, into this folder, the driver required
downloading the file, you may get a message

R
Drive
Dr

.
ver you choo

iv rss
choose
oose

quiredd for your operating

essag that
op ng system,
ssyste from www.wouxun.us. When
hat reads: "the publisher
publ could not be verified. Are you sure you

5
want to run this software". Just click ick
k ignore
ign and continue.
co
ontinue.
tin If the
t download doesn't have Microsoft's digital
th

-
signature attached to it, Win7 will popp this messageessag up.
message up.
L Before you install the driver....
r
r.... Click... Start>
St > Right-click
Start Right-c
Right-cl on computer> Properties> Advanced system
settings> Hardware tab> > device
devi installation
la settings>
tting Then choose "no I'll choose what to do and never install

V
driver from windows update.
ws update e.
L Open the folder R Radio
dioo Drivers
adi Drivers
rs and
a double-click
d
double-cli on the “driver”.exe file. It should install.
L Plug in your USB cable, W Windows
dow should find this new device and associate it with the newly installed driver.
indows
n’t install
If it doesn’t all automatically,
au matically,
auto atically, it should
sh ask you which driver you want to use. In this case, you will browse

U
to the location
oca where
ere you
yo saveded the
th driver and choose the downloaded driver.
L Check thehe status
sta of the he driver
d in Device Manager. Right-click My Computer> Manage> Device Manager.
Then click the
the drop-down
drop-dow for f Ports (COM & LPT). Win7 doesn't always drop down the group selection if a
yellow triangle
gle is present.
prese
presen In earlier versions, if a yellow triangle is present, 99.9% of the time it will
automatically drop down
d the category and show you where the error is. In Win7, this happens only part of the
time. There could be a error present, however you wouldn't see it until the category is expanded. Hopefully
there will not be a yellow triangle there. Also check the Port number the cable is assigned to. Make sure the
port number is lower than 20 and change it if necessary.
L If you see the yellow triangle, you probably need to uninstall the driver and reinstall again. From Device
Manager, right-click the device and select “Update Driver Software”. Select the “browse my computer” option
and on the following screen, select “Let me pick from a list of device drivers on my computer”. Choose the one
you downloaded and install it.
L Having the programming cable attached to a USB hub can cause problems too. You will have less problems
when plugging the cable directly into the computer.