The Safer, Easier Way To Help You Pass Any IT Exams

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The safer, easier way to help you pass any IT exams.


 
1. Which statement is correct when considering the right to privacy under Article 8 of the European
Convention on Human Rights (ECHR)?
A. The right to privacy is an absolute right
B. The right to privacy has to be balanced against other rights under the ECHR
C. The right to freedom of expression under Article 10 of the ECHR will always override the right
to privacy
D. The right to privacy protects the right to hold opinions and to receive and impart ideas without
interference

2. What is one major goal that the OECD Guidelines, Convention 108 and the Data Protection
Directive (Directive 95/46/EC) all had in common but largely failed to achieve in Europe?
A. The establishment of a list of legitimate data processing criteria
B. The creation of legally binding data protection principles
C. The synchronization of approaches to data protection
D. The restriction of cross-border data flow

3. A key component of the OECD Guidelines is the “Individual Participation Principle”.


What parts of the General Data Protection Regulation (GDPR) provide the closest equivalent to
that principle?
A. The lawful processing criteria stipulated by Articles 6 to 9
B. The information requirements set out in Articles 13 and 14
C. The breach notification requirements specified in Articles 33 and 34
D. The rights granted to data subjects under Articles 12 to 22

4. Which EU institution is vested with the competence to propose new data protection legislation
on its own initiative?
A. The European Council
B. The European Parliament
C. The European Commission
D. The Council of the European Union

5. What is an important difference between the European Court of Human Rights (ECHR) and the
Court of Justice of the European Union (CJEU) in relation to their roles and functions?
A. ECHR can rule on issues concerning privacy as a fundamental right, while the CJEU cannot.
B. CJEU can force national governments to implement and honor EU law, while the ECHR
cannot
C. CJEU can hear appeals on human rights decisions made by national courts, while the ECHR
cannot.
D. ECHR can enforce human rights laws against governments that fail to implement them, while
the CJEU cannot.

6. Which institution has the power to adopt findings that confirm the adequacy of the data
protection level in a non-EU country?
A. The European Parliament
B. The European Commission
C. The Article 29 Working Party
D. The European Council

7. What is true of both the General Data Protection Regulation (GDPR) and the Council of Europe
Convention 108?
A. Both govern international transfers of personal data
B. Both govern the manual processing of personal data
C. Both only apply to European Union countries
D. Both require notification of processing activities to a supervisory authority

 
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8. Which aspect of the GDPR will likely have the most impact on the consistent implementation of
data protection laws throughout the European Union?
A. That it essentially functions as a one-stop shop mechanism
B. That it takes the form of a Regulation as opposed to a Directive
C. That it makes notification of large-scale data breaches mandatory
D. That it makes appointment of a data protection officer mandatory

9. How is the retention of communications traffic data for law enforcement purposes addressed by
European data protection law?
A. The ePrivacy Directive allows individual EU member states to engage in such data
retention.
B. The ePrivacy Directive harmonizes EU member states’ rules concerning such data retention.
C. The Data Retention Directive’s annulment makes such data retention now permissible.
D. The GDPR allows the retention of such data for the prevention, investigation, detection or
prosecution of criminal offences only.

10. What type of data lies beyond the scope of the General Data Protection Regulation?
A. Pseudonymized
B. Anonymized
C. Encrypted
D. Masked

11. Under what circumstances would the GDPR apply to personal data that exists in physical form,
such as information contained in notebooks or hard copy files?
A. Only where the personal data is produced as a physical output of specific automated
processing activities, such as printing, labelling, or stamping.
B. Only where the personal data is to be subjected to specific computerized processing, such as
image scanning or optical character recognition.
C. Only where the personal data is treated by automated means in some way, such as
computerized distribution or filing.
D. Only where the personal data is handled in a sufficiently structured manner so as to form part
of a filing system.

12. Which of the following would most likely NOT be covered by the definition of “personal data”
under the GDPR?
A. The payment card number of a Dutch citizen
B. The U.S. social security number of an American citizen living in France
C. The unlinked aggregated data used for statistical purposes by an Italian company
D. The identification number of a German candidate for a professional examination in
Germany

13. Which of the following would MOST likely trigger the extraterritorial effect of the GDPR, as
specified by Article 3?
A. The behavior of suspected terrorists being monitored by EU law enforcement bodies.
B. Personal data of EU citizens being processed by a controller or processor based outside the
EU.
C. The behavior of EU citizens outside the EU being monitored by non-EU law enforcement
bodies.
D. Personal data of EU residents being processed by a non-EU business that targets EU
customers.

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14. How does the GDPR now define “processing”?
A. Any act involving the collecting and recording of personal data.
B. Any operation or set of operations performed on personal data or on sets of personal
data.
C. Any use or disclosure of personal data compatible with the purpose for which the data was
collected.
D. Any operation or set of operations performed by automated means on personal data or on
sets of personal data.

15. What is the consequence if a processor makes an independent decision regarding the purposes
and means of processing it carries out on behalf of a controller?
A. The controller will be liable to pay an administrative fine
B. The processor will be liable to pay compensation to affected data subjects
C. The processor will be considered to be a controller in respect of the processing
concerned
D. The controller will be required to demonstrate that the unauthorized processing negatively
affected one or more of the parties involved

16. According to the GDPR, how is pseudonymous personal data defined?


A. Data that can no longer be attributed to a specific data subject without the use of
additional information kept separately.
B. Data that can no longer be attributed to a specific data subject, with no possibility of re-
identifying the data.
C. Data that has been rendered anonymous in such a manner that the data subject is no longer
identifiable.
D. Data that has been encrypted or is subject to other technical safeguards.

17. Under which of the following conditions does the General Data Protection Regulation NOT apply
to the processing of personal data?
A. When the personal data is processed only in non-electronic form
B. When the personal data is collected and then pseudonymised by the controller
C. When the personal data is held by the controller but not processed for further purposes
D. When the personal data is processed by an individual only for their household
activities

18. According to the E-Commerce Directive 2000/31/EC, where is the place of “establishment” for a
company providing services via an Internet website confirmed by the GDPR?
A. Where the technology supporting the website is located
B. Where the website is accessed
C. Where the decisions about processing are made
D. Where the customer’s Internet service provider is located

19. Under the GDPR, who would be LEAST likely to be allowed to engage in the collection, use, and
disclosure of a data subject’s sensitive medical information without the data subject’s knowledge
or consent?
A. A member of the judiciary involved in adjudicating a legal dispute involving the data subject
and concerning the health of the data subject.
B. A public authority responsible for public health, where the sharing of such information
is considered necessary for the protection of the general populace.
C. A health professional involved in the medical care for the data subject, where the data
subject’s life hinges on the timely dissemination of such information.
D. A journalist writing an article relating to the medical condition in question, who believes that
the publication of such information is in the public interest.

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20. With the issue of consent, the GDPR allows member states some choice regarding what?
A. The mechanisms through which consent may be communicated
B. The circumstances in which silence or inactivity may constitute consent
C. The age at which children must be required to obtain parental consent
D. The timeframe in which data subjects are allowed to withdraw their consent

21. Which sentence BEST summarizes the concepts of “fairness,” “lawfulness” and “transparency”,
as expressly required by Article 5 of the GDPR?
A. Fairness and transparency refer to the communication of key information before
collecting data; lawfulness refers to compliance with government regulations.
B. Fairness refers to limiting the amount of data collected from individuals; lawfulness refers to
the approval of company guidelines by the state; transparency solely relates to
communication of key information before collecting data.
C. Fairness refers to the security of personal data; lawfulness and transparency refers to the
analysis of ordinances to ensure they are uniformly enforced.
D. Fairness refers to the collection of data from diverse subjects; lawfulness refers to the need
for legal rules to be uniform; transparency refers to giving individuals access to their data.

22. Article 5(1)(b) of the GDPR states that personal data must be “collected for specified, explicit and
legitimate purposes and not further processed in a way incompatible with those purposes.” Based
on Article 5(1)(b), what is the impact of a member state’s interpretation of the word
“incompatible”?
A. It dictates the level of security a processor must follow when using and storing personal data
for two different purposes.
B. It guides the courts on the severity of the consequences for those who are convicted of the
intentional misuse of personal data.
C. It sets the standard for the level of detail a controller must record when documenting the
purpose for collecting personal data.
D. It indicates the degree of flexibility a controller has in using personal data in ways that
may vary from its original intended purpose.

23. Tanya is the Data Protection Officer for Curtains Inc., a GDPR data controller. She has
recommended that the company encrypt all personal data at rest.
Which GDPR principle is she following?
A. Accuracy
B. Storage Limitation
C. Integrity and confidentiality
D. Lawfulness, fairness and transparency

24. A well-known video production company, based in Spain but specializing in documentaries
filmed worldwide, has just finished recording several hours of footage featuring senior citizens in
the streets of Madrid. Under what condition would the company NOT be required to obtain the
consent of everyone whose image they use for their documentary?
A. If obtaining consent is deemed to involve disproportionate effort.
B. If obtaining consent is deemed voluntary by local legislation.
C. If the company limits the footage to data subjects solely of legal age.
D. If the company’s status as a documentary provider allows it to claim legitimate interest.

25. A Spanish electricity customer calls her local supplier with questions about the company’s
upcoming merger. Specifically, the customer wants to know the recipients to whom her personal
data will be disclosed once the merger is final. According to Article 13 of the GDPR, what must
the company do before providing the customer with the requested information?
A. Verify that the request is applicable to the data collected before the GDPR entered into
force.
B. Verify that the purpose of the request from the customer is in line with the GDPR.
C. Verify that the personal data has not already been sent to the customer.
D. Verify that the identity of the customer can be proven by other means.
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26. Under the GDPR, where personal data is not obtained directly from the data subject, a controller
is exempt from directly providing information about processing to the data subject if?
A. The data subject already has information regarding how his data will be used
B. The provision of such information to the data subject would be too problematic
C. Third-party data would be disclosed by providing such information to the data subject
D. The processing of the data subject’s data is protected by appropriate technical measures

27. In 2016’s Guidance, the United Kingdom’s Information Commissioner’s Office (ICO) reaffirmed
the importance of using a “layered notice” to provide data subjects with what?
A. A privacy notice containing brief information whilst offering access to further detail.
B. A privacy notice explaining the consequences for opting out of the use of cookies on a
website.
C. An explanation of the security measures used when personal data is transferred to a third
party.
D. An efficient means of providing written consent in member states where they are required to
do so.

28. When collecting personal data in a European Union (EU) member state, what must a company
do if it collects personal data from a source other than the data subjects themselves?
A. Inform the subjects about the collection
B. Provide a public notice regarding the data
C. Upgrade security to match that of the source
D. Update the data within a reasonable timeframe

29. Under the GDPR, which essential pieces of information must be provided to data subjects before
collecting their personal data?
A. The authority by which the controller is collecting the data and the third parties to whom the
data will be sent.
B. The name/s of relevant government agencies involved and the steps needed for revising the
data.
C. The identity and contact details of the controller and the reasons the data is being
collected.
D. The contact information of the controller and a description of the retention policy.

30. Assuming that the “without undue delay” provision is followed, what is the time limit for
complying with a data access request?
A. Within 40 days of receipt
B. Within 40 days of receipt, which may be extended by up to 40 additional days
C. Within one month of receipt, which may be extended by up to an additional month
D. Within one month of receipt, which may be extended by an additional two months

31. A U.S.-based online shop uses sophisticated software to track the browsing behavior of its
European customers and predict future purchases. It also shares this information with third
parties. Under the GDPR,
What is the online shop’s PRIMARY obligation while engaging in this kind of profiling?
A. It must solicit informed consent through a notice on its website
B. It must seek authorization from the European supervisory authorities
C. It must be able to demonstrate a prior business relationship with the customers
D. It must prove that it uses sufficient security safeguards to protect customer data

32. Which of the following would NOT be relevant when determining if a processing activity would be
considered profiling?
A. If the processing is to be performed by a third-party vendor
B. If the processing involves data that is considered personal data
C. If the processing of the data is done through automated means
D. If the processing is used to predict the behavior of data subjects
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33. Under Article 21 of the GDPR, a controller must stop profiling when requested by a data subject,
unless it can demonstrate compelling legitimate grounds that override the interests of the
individual.
In the Guidelines on Automated individual decision-making and Profiling, the WP 29 says the
controller needs to do all of the following to demonstrate that it has such legitimate grounds
EXCEPT?
A. Carry out an exercise that weighs the interests of the controller and the basis for the data
subject’s objection.
B. Consider the impact of the profiling on the data subject’s interest, rights and freedoms.
C. Demonstrate that the profiling is for the purposes of direct marketing.
D. Consider the importance of the profiling to their particular objective.

34. Company X has entrusted the processing of their payroll data to Provider Y. Provider Y stores
this encrypted data on its server. The IT department of Provider Y finds out that someone
managed to hack into the system and take a copy of the data from its server.
In this scenario, whom does Provider Y have the obligation to notify?
A. The public
B. Company X
C. Law enforcement
D. The supervisory authority

35. When hiring a data processor, which action would a data controller NOT be able to depend upon
to avoid liability in the event of a security breach?
A. Documenting due diligence steps taken in the pre-contractual stage.
B. Conducting a risk assessment to analyze possible outsourcing threats.
C. Requiring that the processor directly notify the appropriate supervisory authority.
D. Maintaining evidence that the processor was the best possible market choice
available.

36. WP29’s “Guidelines on Personal data breach notification under Regulation 2016/679’’ provides
examples of ways to communicate data breaches transparently.
Which of the following was listed as a method that would NOT be effective for communicating a
breach to data subjects?
A. A postal notification
B. A direct electronic message
C. A notice on a corporate blog
D. A prominent advertisement in print media

37. Which of the following would require designating a data protection officer?
A. Processing is carried out by an organization employing 250 persons or more.
B. Processing is carried out for the purpose of providing for-profit goods or services to
individuals in the EU.
C. The core activities of the controller or processor consist of processing operations of financial
information or information relating to children.
D. The core activities of the controller or processor consist of processing operations that
require systematic monitoring of data subjects on a large scale.

38. Which of the following describes a mandatory requirement for a group of undertakings that wants
to appoint a single data protection officer?
A. The group of undertakings must obtain approval from a supervisory authority.
B. The group of undertakings must be comprised of organizations of similar sizes and functions.
C. The data protection officer must be located in the country where the data controller has its
main establishment.
D. The data protection officer must be easily accessible from each establishment where
the undertakings are located.

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39. What obligation does a data controller or processor have after appointing a data protection
officer?
A. To ensure that the data protection officer receives sufficient instructions regarding the exercise
of his or her defined tasks.
B. To provide resources necessary to carry out the defined tasks of the data protection
officer and to maintain his or her expert knowledge.
C. To ensure that the data protection officer acts as the sole point of contact for individuals’
questions about their personal data.
D. To submit for approval to the data protection officer a code of conduct to govern
organizational practices and demonstrate compliance with data protection principles.

40. When is data sharing agreement MOST likely to be needed?


A. When anonymized data is being shared.
B. When personal data is being shared between commercial organizations acting as joint
data controllers.
C. When personal data is being proactively shared by a controller to support a police
investigation.
D. When personal data is being shared with a public authority with powers to require the
personal data to be disclosed.

41. An employee of company ABCD has just noticed a memory stick containing records of client
data, including their names, addresses and full contact details has disappeared. The data on the
stick is unencrypted and in clear text. It is uncertain what has happened to the stick at this
stage, but it likely was lost during the travel of an employee.
What should the company do?
A. Notify as soon as possible the data protection supervisory authority that a data breach
may have taken place.
B. Launch an investigation and if nothing is found within one month, notify the data protection
supervisory authority.
C. Invoke the “disproportionate effort” exception under Article 33 to postpone notifying data
subjects until more information can be gathered.
D. Immediately notify all the customers of the company that their information has been accessed
by an unauthorized person.

42. Which of the following does NOT have to be included in the records most processors must
maintain in relation to their data processing activities?
A. Name and contact details of each controller on behalf of which the processor is acting.
B. Categories of processing carried out on behalf of each controller for which the processor is
acting.
C. Details of transfers of personal data to a third country carried out on behalf of each controller
for which the processor is acting.
D. Details of any data protection impact assessment conducted in relation to any
processing activities carried out by the processor on behalf of each controller for
which the processor is acting.

43. An unforeseen power outage results in company Z’s lack of access to customer data for six
hours. According to article 32 of the GDPR, this is considered a breach. Based on the WP 29’s
February, 2018 guidance, company Z should do which of the following?
A. Notify affected individuals that their data was unavailable for a period of time.
B. Document the loss of availability to demonstrate accountability
C. Notify the supervisory authority about the loss of availability
D. Conduct a thorough audit of all security systems

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44. In addition to the European Commission, who can adopt standard contractual clauses, assuming
that all required conditions are met?
A. Approved data controllers.
B. The Council of the European Union.
C. National data protection authorities.
D. The European Data Protection Supervisor.

45. A company is located in a country NOT considered by the European Union (EU) to have an
adequate level of data protection.
Which of the following is an obligation of the company if it imports personal data from another
organization in the European Economic Area (EEA) under standard contractual clauses?
A. Submit the contract to its own government authority.
B. Ensure that notice is given to and consent is obtained from data subjects.
C. Supply any information requested by a data protection authority (DPA) within 30 days.
D. Ensure that local laws do not impede the company from meeting its contractual
obligations.

46. Which of the following countries will continue to enjoy adequacy status under the GDPR, pending
any future European Commission decision to the contrary?
A. Greece
B. Norway
C. Australia
D. Switzerlan d

47. A company is hesitating between Binding Corporate Rules and Standard Contractual Clauses as
a global data transfer solution.
Which of the following statements would help the company make an effective decision?
A. Binding Corporate Rules are especially recommended for small and medium companies.
B. The data exporter does not need to be located in the EU for the standard Contractual
Clauses.
C. Binding Corporate Rules provide a global solution for all the entities of a company that
are bound by the intra-group agreement.
D. The company will need the prior authorization of all EU data protection authorities for
concluding Standard Contractual Clauses.

48. Under the GDPR, which of the following is true in regard to adequacy decisions involving cross-
border transfers?
A. The European Commission can adopt an adequacy decision for individual companies.
B. The European Commission can adopt, repeal or amend an existing adequacy decision.
C. EU member states are vested with the power to accept or reject a European Commission
adequacy decision.
D. To be considered as adequate, third countries must implement the EU General Data
Protection Regulation into their national legislation.

49. Under Article 58 of the GDPR, which of the following describes a power of supervisory
authorities in European Union (EU) member states?
A. The ability to enact new laws by executive order.
B. The right to access data for investigative purposes.
C. The discretion to carry out goals of elected officials within the member state.
D. The authority to select penalties when a controller is found guilty in a court of law.

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50. The GDPR specifies fines that may be levied against data controllers for certain infringements.
Which of the following infringements would be subject to the less severe administrative fine of up
to 10 million euros (or in the case of an undertaking, up to 2% of the total worldwide annual
turnover of the preceding financial year)?
A. Failure to demonstrate that consent was given by the data subject to the processing of their
personal data where it is used as the basis for processing.
B. Failure to implement technical and organizational measures to ensure data protection is
enshrined by design and default.
C. Failure to process personal information in a manner compatible with its original purpose.
D. Failure to provide the means for a data subject to rectify inaccuracies in personal data.

51. What is the MAIN reason GDPR Article 4(22) establishes the concept of the “concerned
supervisory authority”?
A. To encourage the consistency of local data processing activity.
B. To give corporations a choice about who their supervisory authority will be.
C. To ensure the GDPR covers controllers that do not have an establishment in the EU but have
a representative in a member state.
D. To ensure that the interests of individuals residing outside the lead authority’s jurisdiction are
represented.

52. Which area of privacy is a lead supervisory authority’s (LSA) MAIN concern?
A. Data subject rights
B. Data access disputes
C. Cross-border processing
D. Special categories of data

53. If a multi-national company wanted to conduct background checks on all current and potential
employees, including those based in Europe, what key provision would the company have to
follow?
A. Background checks on employees could be performed only under prior notice to all
employees.
B. Background checks are only authorized with prior notice and express consent from all
employees including those based in Europe.
C. Background checks on European employees will stem from data protection and
employment law, which can vary between member states.
D. Background checks may not be allowed on European employees, but the company can
create lists based on its legitimate interests, identifying individuals who are ineligible for
employment.

54. Why is advisable to avoid consent as a legal basis for an employer to process employee data?
A. Employee data can only be processed if there is an approval from the data protection officer.
B. Consent may not be valid if the employee feels compelled to provide it.
C. An employer might have difficulty obtaining consent from every employee.
D. Data protection laws do not apply to processing of employee data.

55. What is true if an employee makes an access request to his employer for any personal data held
about him?
A. The employer can automatically decline the request if it contains personal data about a third
person.
B. The employer can decline the request if the information is only held electronically.
C. The employer must supply all the information held about the employee.
D. The employer must supply any information held about an employee unless an exemption
applies.

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56. Read the following steps:
- Discover which employees are accessing cloud services and from which devices and apps
- Lock down the data in those apps and devices
- Monitor and analyze the apps and devices for compliance
- Manage application life cycles
- Monitor data sharing
An organization should perform these steps to do which of the following?
A. Pursue a GDPR-compliant Privacy by Design process.
B. Institute a GDPR-compliant employee monitoring process.
C. Maintain a secure Bring Your Own Device (BYOD) program.
D. Ensure cloud vendors are complying with internal data use policies.

57. If a company is planning to use closed-circuit television (CCTV) on its premises and is
concerned with GDPR compliance, it should first do all of the following EXCEPT?
A. Notify the appropriate data protection authority.
B. Perform a data protection impact assessment (DPIA).
C. Create an information retention policy for those who operate the system.
D. Ensure that safeguards are in place to prevent unauthorized access to the footage.

58. Based on GDPR Article 35, which of the following situations would trigger the need to complete a
DPIA?
A. A company wants to combine location data with other data in order to offer more personalized
service for the customer.
B. A company wants to use location data to infer information on a person’s clothes purchasing
habits.
C. A company wants to build a dating app that creates candidate profiles based on
location data and data from third-party sources.
D. A company wants to use location data to track delivery trucks in order to make the routes
more efficient.

59. In which of the following cases would an organization MOST LIKELY be required to follow both
ePrivacy and data protection rules?
A. When creating an untargeted pop-up ad on a website.
B. When calling a potential customer to notify her of an upcoming product sale.
C. When emailing a customer to announce that his recent order should arrive earlier than
expected.
D. When paying a search engine company to give prominence to certain products and services
within specific search results.

60. What permissions are required for a marketer to send an email marketing message to a
consumer in the EU?
A. A prior opt-in consent for consumers unless they are already customers.
B. A pre-checked box stating that the consumer agrees to receive email marketing.
C. A notice that the consumer’s email address will be used for marketing purposes.
D. No prior permission required, but an opt-out requirement on all emails sent to consumers.

61. Under what circumstances might the “soft opt-in” rule apply in relation to direct marketing?
A. When an individual has not consented to the marketing.
B. When an individual’s details are obtained from their inquiries about buying a product.
C. Where an individual’s details have been obtained from a bought-in marketing list.
D. Where an individual is given the ability to unsubscribe from marketing emails sent to
him.

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62. What should a controller do after a data subject opts out of a direct marketing activity?
A. Without exception, securely delete all personal data relating to the data subject.
B. Without undue delay, provide information to the data subject on the action that will be taken.
C. Refrain from processing personal data relating to the data subject for the relevant type
of communication.
D. Take reasonable steps to inform third-party recipients that the data subject’s personal data
should be deleted and no longer processed.

63. How is the GDPR’s position on consent MOST likely to affect future app design and
implementation?
A. App developers will expand the amount of data necessary to collect for an app’s functionality.
B. Users will be given granular types of consent for particular types of processing.
C. App developers’ responsibilities as data controllers will increase.
D. Users will see fewer advertisements when using apps.

64. A mobile device application that uses cookies will be subject to the consent requirement of which
of the following?
A. The ePrivacy Directive
B. The E-Commerce Directive
C. The Data Retention Directive
D. The EU Cybersecurity Directive

65. What term BEST describes the European model for data protection?
A. Sectoral
B. Self-regulatory
C. Market-based
D. Comprehensive

66. What was the aim of the European Data Protection Directive 95/46/EC?
A. To harmonize the implementation of the European Convention of Human Rights across all
member states.
B. To implement the OECD Guidelines on the Protection of Privacy and trans-border flows of
Personal Data.
C. To completely prevent the transfer of personal data out of the European Union.
D. To further reconcile the protection of the fundamental rights of individuals with the free
flow of data from one member state to another.

67. What is the key difference between the European Council and the Council of the European
Union?
A. The Council of the European Union is helmed by a president.
B. The Council of the European Union has a degree of legislative power.
C. The European Council focuses primarily on issues involving human rights.
D. The European Council is comprised of the heads of each EU member state.

68. Which change was introduced by the 2009 amendments to the e-Privacy Directive 2002/58/EC?
A. A voluntary notification for personal data breaches applicable to all data controllers.
B. A voluntary notification for personal data breaches applicable to electronic communication
providers.
C. A mandatory notification for personal data breaches applicable to all data controllers.
D. A mandatory notification for personal data breaches applicable to electronic
communication providers.

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69. What is a reason the European Court of Justice declared the Data Retention Directive invalid in
2014?
A. The requirements affected individuals without exception.
B. The requirements were financially burdensome to EU businesses.
C. The requirements specified that data must be held within the EU.
D. The requirements had limitations on how national authorities could use data.

70. Which type of personal data does the GDPR define as a “special category” of personal data?
A. Educational history.
B. Trade-union membership.
C. Closed Circuit Television (CCTV) footage.
D. Financial information.

71. After leaving the EU under the terms of Brexit, the United Kingdom will seek an adequacy
determination.
What is the reason for this?
A. The Insurance Commissioner determined that an adequacy determination is required by the
Data Protection Act.
B. Adequacy determinations automatically lapse when a Member State leaves the EU.
C. The UK is now a third country because it’s no longer subject to the GDPR.
D. The UK is less trustworthy now that it’s not part of the Union.

72. To which of the following parties does the territorial scope of the GDPR NOT apply?
A. All member countries of the European Economic Area.
B. All member countries party to the Treaty of Lisbon.
C. All member countries party to the Paris Agreement.
D. All member countries of the European Union.

73. What must a data controller do in order to make personal data pseudonymous?
A. Separately hold any information that would allow linking the data to the data subject.
B. Encrypt the data in order to prevent any unauthorized access or modification.
C. Remove all indirect data identifiers and dispose of them securely.
D. Use the data only in aggregated form for research purposes.

74. Which of the following entities would most likely be exempt from complying with the GDPR?
A. A South American company that regularly collects European customers’ personal data.
B. A company that stores all customer data in Australia and is headquartered in a European
Union (EU) member state.
C. A Chinese company that has opened a satellite office in a European Union (EU) member
state to service European customers.
D. A North American company servicing customers in South Africa that uses a cloud
storage system made by a European company.

75. Article 29 Working Party has emphasized that the GDPR forbids “forum shopping”, which occurs
when companies do what?
A. Choose the data protection officer that is most sympathetic to their business concerns.
B. Designate their main establishment in member state with the most flexible practices.
C. File appeals of infringement judgments with more than one EU institution simultaneously.
D. Select third-party processors on the basis of cost rather than quality of privacy protection.

76. Under Article 9 of the GDPR, which of the following categories of data is NOT expressly
prohibited from data processing?
A. Personal data revealing ethnic origin.
B. Personal data revealing genetic data.
C. Personal data revealing financial data.
D. Personal data revealing trade union membership.

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77. When does the GDPR provide more latitude for a company to process data beyond its original
collection purpose?
A. When the data has been pseudonymized.
B. When the data is protected by technological safeguards.
C. When the data serves legitimate interest of third parties.
D. When the data subject has failed to use a provided opt-out mechanism.

78. In which situation would a data controller most likely be able to justify the processing of the data
of a child without parental consent?
A. When the data is to be processed for market research.
B. When providing preventive or counselling services to the child.
C. When providing the child with materials purely for educational use.
D. When a legitimate business interest makes obtaining consent impractical.

79. An organization receives a request multiple times from a data subject seeking to exercise his
rights with respect to his own personal data.
Under what condition can the organization charge the data subject for processing the request?
A. Only where the organization can show that it is reasonable to do so because more than one
request was made.
B. Only to the extent this is allowed under the restrictions on data subjects’ rights introduced
under Art 23 of GDPR.
C. Only where the administrative costs of taking the action requested exceeds a certain
threshold.
D. Only if the organization can demonstrate that the request is clearly excessive or misguided.

80. Which GDPR principle would a Spanish employer most likely depend upon to annually send the
personal data of its employees to the national tax authority?
A. The consent of the employees.
B. The legal obligation of the employer.
C. The legitimate interest of the public administration.
D. The protection of the vital interest of the employees.

81. An online company’s privacy practices vary due to the fact that it offers a wide variety of
services. How could it best address the concern that explaining them all would make the
policies incomprehensible?
A. Use a layered privacy notice on its website and in its email communications.
B. Identify uses of data in a privacy notice mailed to the data subject.
C. Provide only general information about its processing activities and offer a toll-free number for
more information.
D. Place a banner on its website stipulating that visitors agree to its privacy policy and terms of
use by visiting the site.

82. The GDPR requires controllers to supply data subjects with detailed information about the
processing of their data. Where a controller obtains data directly from data subjects, which of
the following items of information does NOT legally have to be supplied?
A. The recipients or categories of recipients.
B. The categories of personal data concerned.
C. The rights of access, erasure, restriction, and portability.
D. The right to lodge a complaint with a supervisory authority.

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83. According to Article 14 of the GDPR, how long does a controller have to provide a data subject
with necessary privacy information, if that subject’s personal data has been obtained from other
sources?
A. As soon as possible after obtaining the personal data.
B. As soon as possible after the first communication with the data subject.
C. Within a reasonable period after obtaining the personal data, but no later than one
month.
D. Within a reasonable period after obtaining the personal data, but no later than eight weeks.

84. When would a data subject NOT be able to exercise the right to portability?
A. When the processing is necessary to perform a task in the exercise of authority vested
in the controller.
B. When the processing is carried out pursuant to a contract with the data subject.
C. When the data was supplied to the controller by the data subject.
D. When the processing is based on consent.

85. In which of the following situations would an individual most likely to be able to withdraw her
consent for processing?
A. When she is leaving her bank and moving to another bank.
B. When she has recently changed jobs and no longer works for the same company.
C. When she disagrees with a diagnosis her doctor has recorded on her records.
D. When she no longer wishes to be sent marketing materials from an organization.

86. .As a result of the European Court of Justice’s ruling in the case of Google v. Spain, search
engines outside the EEA are also likely to be subject to the Regulation’s right to be forgotten.
This holds true if the activities of an EU subsidiary and its U.S. parent is what?
A. Supervised by the same Data Protection Officer.
B. Consistent with Privacy Shield requirements
C. Bound by a standard contractual clause.
D. Inextricably linked in their businesses.

87. A German data subject was the victim of an embarrassing prank 20 years ago. A newspaper
website published an article about the prank at the time, and the article is still available on the
newspaper’s website. Unfortunately, the prank is the top search result when a user searches on
the victim’s name. The data subject requests that SearchCo delist this result. SearchCo agrees,
and instructs its technology team to avoid scanning or indexing the article.
What else must SearchCo do?
A. Notify the newspaper that its article it is delisting the article.
B. Fully erase the URL to the content, as opposed to delist which is mainly based on data
subject’s name.
C. Identify other controllers who are processing the same information and inform them of
the delisting request.
D. Prevent the article from being listed in search results no matter what search terms are
entered into the search engine.

88. What are the obligations of a processor that engages a sub-processor?


A. The processor must give the controller prior written notice and perform a preliminary audit of
the sub-processor.
B. The processor must obtain the controller’s specific written authorization and provide annual
reports on the sub-processor’s performance.
C. The processor must receive a written agreement that the sub-processor will be fully liable to
the controller for the performance of its obligations in relation to the personal data concerned.
D. The processor must obtain the consent of the controller and ensure the sub-processor
complies with data processing obligations that are equivalent to those that apply to
the processor.

 
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89. What must be included in a written agreement between the controller and processor in relation to
processing conducted on the controller’s behalf?
A. An obligation on the processor to report any personal data breach to the controller within 72
hours.
B. An obligation on both parties to report any serious personal data breach to the supervisory
authority.
C. An obligation on both parties to agree to a termination of the agreement if the other party is
responsible for a personal data breach.
D. An obligation on the processor to assist the controller in complying with the
controller’s obligations to notify the supervisory authority about personal data
breaches.

90. To provide evidence of GDPR compliance, a company performs an internal audit. As a result, it
finds a data base, password-protected, listing all the social network followers of the client.
Regarding the domain of the controller-processor relationships, how is this situation considered?
A. Compliant with the security principle, because the data base is password-protected.
B. Non-compliant, because the storage of the data exceeds the tasks contractually
authorized by the controller.
C. Not applicable, because the data base is password protected, and therefore is not at risk of
identifying any data subject.
D. Compliant with the storage limitation principle, so long as the internal auditor permanently
deletes the data base.

91. There are three domains of security covered by Article 32 of the GDPR that apply to both the
controller and the processor. These include all of the following EXCEPT?
A. Consent management and withdrawal.
B. Incident detection and response.
C. Preventative security.
D. Remedial security.

92. In the event of a data breach, which type of information are data controllers NOT required to
provide to either the supervisory authorities or the data subjects?
A. The predicted consequences of the breach.
B. The measures being taken to address the breach.
C. The type of security safeguards used to protect the data.
D. The contact details of the appropriate data protection officer.

93. In which case would a controller who has undertaken a DPIA most likely need to consult with a
supervisory authority?
A. Where the DPIA identifies that personal data needs to be transferred to other countries
outside of the EEA.
B. Where the DPIA identifies high risks to individuals’ rights and freedoms that the controller can
take steps to reduce.
C. Where the DPIA identifies that the processing being proposed collects the sensitive
data of EU citizens.
D. Where the DPIA identifies risks that will require insurance for protecting its business interests.

94. According to the GDPR, what is the main task of a Data Protection Officer (DPO)?
A. To create and maintain records of processing activities.
B. To conduct Privacy Impact Assessments on behalf of the controller or processor.
C. To monitor compliance with other local or European data protection provisions.
D. To create procedures for notification of personal data breaches to competent supervisory
authorities.

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95. In which of the following cases, cited as an example by a WP29 guidance, would conducting a
single data protection impact assessment to address multiple processing operations be
allowed?
A. A medical organization that wants to begin genetic testing to support earlier research for
which they have performed a DPIA.
B. A data controller who plans to use a new technology product that has already undergone a
DPIA by the product’s provider.
C. A marketing team that wants to collect mailing addresses of customers for whom they already
have email addresses.
D. A railway operator who plans to evaluate the same video surveillance in all the train
stations of his company.

96. Under Article 30 of the GDPR, controllers are required to keep records of all of the following
EXCEPT?
A. Incidents of personal data breaches, whether disclosed or not.
B. Data inventory or data mapping exercises that have been conducted.
C. Categories of recipients to whom the personal data have been disclosed.
D. Retention periods for erasure and deletion of categories of personal data.

97. In which scenario is a Controller most likely required to undertake a Data Protection Impact
Assessment?
A. When the controller is collecting email addresses from individuals via an online registration
form for marketing purposes.
B. When personal data is being collected and combined with other personal data to
profile the creditworthiness of individuals.
C. When the controller is required to have a Data Protection Officer.
D. When personal data is being transferred outside of the EEA.

98. Which of the following demonstrates compliance with the accountability principle found in Article
5, Section 2 of the GDPR?
A. Anonymizing special categories of data.
B. Conducting regular audits of the data protection program.
C. Getting consent from the data subject for a cross border data transfer.
D. Encrypting data in transit and at rest using strong encryption algorithms.

99. Which mechanism, new to the GDPR, now allows for the possibility of personal data transfers to
third countries under Article 42?
A. Approved certifications.
B. Binding corporate rules.
C. Law enforcement requests.
D. Standard contractual clauses.

100. Which sentence best describes proper compliance for an international organization using
Binding Corporate Rules (BCRs) as a controller or processor?
A. Employees must sign an ad hoc contractual agreement each time personal data is exported.
B. All employees are subject to the rules in their entirety, regardless of where the work is
taking place.
C. All employees must follow the privacy regulations of the jurisdictions where the current scope
of their work is established.
D. Employees who control personal data must complete a rigorous certification procedure, as
they are exempt from legal enforcement.

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101. With respect to international transfers of personal data, the European Data Protection Board
(EDPB) confirmed that derogations may be relied upon under what condition?
A. If the data controller has received preapproval from a Data Protection Authority (DPA), after
submitting the appropriate documents.
B. When it has been determined that adequate protection can be performed.
C. Only if the Data Protection Impact Assessment (DPIA) shows low risk.
D. Only as a last resort and when interpreted restrictively.

102. Many businesses print their employees’ photographs on building passes, so that employees can
be identified by security staff. This is notwithstanding the fact that facial images potentially
qualify as biometric data under the GDPR.
Why would such practice be permitted?
A. Because use of biometric data to confirm the unique identification of data subjects benefits
from an exemption.
B. Because photographs qualify as biometric data only when they undergo a “specific technical
processing”.
C. Because employees are deemed to have given their explicit consent when they agree to be
photographed by their employer.
D. Because photographic ID is a physical security measure which is “necessary for
reasons of substantial public interest”.

103. A worker in a European Union (EU) member state has ceased his employment with a company.
What should the employer most likely do in regard to the worker’s personal data?
A. Destroy sensitive information and store the rest per applicable data protection rules.
B. Store all of the data in case the departing worker makes a subject access request.
C. Securely store the data that is required to be kept under local law.
D. Provide the employee the reasons for retaining the data.

104. Which of the following is NOT a role of works councils?


A. Determining the monetary fines to be levied against employers for data breach
violations of employee data.
B. Determining whether to approve or reject certain decisions of the employer that affect
employees.
C. Determining whether employees’ personal data can be processed or not.
D. Determining what changes will affect employee working conditions.

105. Under the Data Protection Law Enforcement Directive of the EU, a government can carry out
covert investigations involving personal data, as long it is set forth by law and constitutes a
measure that is both necessary and what?
A. Prudent.
B. Important.
C. Proportionate.
D. DPA-approved.

106. Which GDPR requirement will present the most significant challenges for organizations with
Bring Your Own Device (BYOD) programs?
A. Data subjects must be sufficiently informed of the purposes for which their personal data is
processed.
B. Processing of special categories of personal data on a large scale requires appointing a DPO.
C. Personal data of data subjects must always be accurate and kept up to date.
D. Data controllers must be in control of the data they hold at all times.

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107. A company in France suffers a robbery over the weekend owing to a faulty alarm system. When
it is determined that the break-in involves the loss of a substantial amount of data, the company
decides on a CCTV system to monitor for future incidents. Company technicians install cameras
in the entrance of the building, hallways and offices. Footage is recorded continuously, and is
monitored by the home office in the United States.
What is the most realistic step the company could take to address their security concerns and
comply with the personal data processing principles set out in Article 5 of the GDPR?
A. Seek informed consent from company employees.
B. Have cameras recording during work hours only.
C. Retain captured footage for no more than 30 days.
D. Restrict camera placement to building entrances only.

108. Which of the following is an example of direct marketing that would be subject to European data
protection laws?
A. An updated privacy notice sent to an individual’s personal email address.
B. A charity fundraising event notice sent to an individual at her business address.
C. A service outage notification provided to an individual by recorded telephone message.
D. A revision of contract terms conveyed to an individual by SMS from a marketing organization.

109. Article 9 of the GDPR lists exceptions to the general prohibition against processing biometric
data. Which of the following is NOT one of these exceptions?
A. The processing is done by a non-profit organization and the results are disclosed
outside the organization.
B. The processing is necessary to protect the vital interests of the data subject when he or she
is incapable of giving consent.
C. The processing is necessary for the establishment, exercise or defense of legal claims when
courts are acting in a judicial capacity.
D. The processing is explicitly consented to by the data subject and he or she is allowed by
Union or Member State law to lift the prohibition.

110. Which marketing-related activity is least likely to be covered by the provisions of Privacy and
Electronic Communications Regulations (Directive 2002/58/EC)?
A. Advertisements passively displayed on a website.
B. The use of cookies to collect data about an individual.
C. A text message to individuals from a company offering concert tickets for sale.
D. An email from a retail outlet promoting a sale to one of their previous customer.

111. Which of the following is NOT recognized as being a common characteristic of cloud-computing
services?
A. The service’s infrastructure is shared among the supplier’s customers and can be located in a
number of countries.
B. The supplier determines the location, security measures, and service standards applicable to
the processing.
C. The supplier allows customer data to be transferred around the infrastructure according to
capacity.
D. The supplier assumes the vendor’s business risk associated with data processed by
the supplier.

112. When may browser settings be relied upon for the lawful application of cookies?
A. When a user rejects cookies that are strictly necessary.
B. When users are aware of the ability to adjust their settings.
C. When users are provided with information about which cookies have been set.
D. When it is impossible to bypass the choices made by users in their browser settings.

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SCENARIO 1
Anna and Frank both work at Grantchester University. Anna is a lawyer responsible for data
protection, while Frank is a lecturer in the engineering department.

The University maintains a number of types of records:


- Student records, including names, student numbers, home addresses, pre-university information,
university attendance and performance records, details of special educational needs and financial
information.
- Staff records, including autobiographical materials (such as curricula, professional contact files,
student evaluations and other relevant teaching files).
- Alumni records, including birthplaces, years of birth, dates of matriculation and conferrals of
degrees. These records are available to former students after registering through Grantchester’s
Alumni portal.
- Department for Education records, showing how certain demographic groups (such as first-
generation students) could be expected, on average, to progress. These records do not contain
names or identification numbers.

Under their security policy, the University encrypts all of its personal data records in transit and at
rest. In order to improve his teaching, Frank wants to investigate how his engineering students
perform in relational to Department for Education expectations. He has attended one of Anna’s data
protection training courses and knows that he should use no more personal data than necessary to
accomplish his goal. He creates a program that will only export some student data: previous schools
attended, grades originally obtained, grades currently obtained and first time university attended. He
wants to keep the records at the individual student level. Mindful of Anna’s training, Frank runs the
student numbers through an algorithm to transform them into different reference numbers. He uses
the same algorithm on each occasion so that he can update each record over time.

One of Anna’s tasks is to complete the record of processing activities, as required by the GDPR. After
receiving her email reminder, as required by the GDPR. After receiving her email reminder, Frank
informs Anna about his performance database.

Ann explains to Frank that, as well as minimizing personal data, the University has to check that this
new use of existing data is permissible. She also suspects that, under the GDPR, a risk analysis
may have to be carried out before the data processing can take place. Anna arranges to discuss this
further with Frank after she has done some additional research.

Frank wants to be able to work on his analysis in his spare time, so he transfers it to his home laptop
(which is not encrypted). Unfortunately, when Frank takes the laptop into the University he loses it on
the train. Frank has to see Anna that day to discuss compatible processing. He knows that he needs
to report security incidents, so he decides to tell Anna about his lost laptop at the same time.

113. Which of the University’s records does Anna NOT have to include in her record of processing
activities?
A. Student records
B. Staff and alumni records
C. Frank’s performance database
D. Department for Education records

114. Before Anna determines whether Frank’s performance database is permissible, what additional
information does she need?
A. More information about Frank’s data protection training.
B. More information about the extent of the information loss.
C. More information about the algorithm Frank used to mask student numbers.
D. More information about what students have been told and how the research will be
used.

 
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115. Anna will find that a risk analysis is NOT necessary in this situation as long as?
A. The data subjects are no longer current students of Frank’s
B. The processing will not negatively affect the rights of the data subjects
C. The algorithms that Frank uses for the processing are technologically sound
D. The data subjects gave their unambiguous consent for the original processing

SCENARIO 2
You have just been hired by a toy manufacturer based in Hong Kong. The company sells a broad
range of dolls, action figures and plush toys that can be found internationally in a wide variety of retail
stores.

Although the manufacturer has no offices outside Hong Kong and in fact does not employ any staff
outside Hong Kong, it has entered into a number of local distribution contracts. The toys produced by
the company can be found in all popular toy stores throughout Europe, the United States and Asia. A
large portion of the company’s revenue is due to international sales.

The company now wishes to launch a new range of connected toys, ones that can talk and interact
with children. The CEO of the company is touting these toys as the next big thing, due to the
increased possibilities offered: The figures can answer children’s questions on various subjects, such
as mathematical calculations or the weather. Each figure is equipped with a microphone and
speaker and can connect to any smartphone or tablet via Bluetooth. Any mobile device within a 10-
meter radius can connect to the toys via Bluetooth as well. The figures can also be associated with
other figures (from the same manufacturer) and interact with each other for an enhanced play
experience.

When a child asks the toy a question, the request is sent to the cloud for analysis, and the answer is
generated on cloud servers and sent back to the figure. The answer is given through the figure’s
integrated speakers, making it appear as though that the toy is actually responding to the child’s
question.

The packaging of the toy does not provide technical details on how this works, nor does it mention
that this feature requires an internet connection. The necessary data processing for this has been
outsourced to a data center located in South Africa. However, your company has not yet revised its
consumer-facing privacy policy to indicate this.

In parallel, the company is planning to introduce a new range of game systems through which
consumers can play the characters they acquire in the course of playing the game. The system will
come bundled with a portal that includes a Near-Field Communications (NFC) reader. This device
will read an RFID tag in the action figure, making the figure come to life onscreen. Each character
has its own stock features and abilities, but it is also possible to earn additional ones by
accomplishing game goals. The only information stored in the tag relates to the figures’ abilities. It is
easy to switch characters during the game, and it is possible to bring the figure to locations outside
of the home and have the character’s abilities remain intact.

116. Why is this company obligated to comply with the GDPR?


A. The company has offices in the EU.
B. The company employs staff in the EU.
C. The company’s data center is located in a country outside the EU.
D. The company’s products are marketed directly to EU customers.

117. What presents the BIGGEST potential privacy issue with the company’s practices?
A. The NFC portal can read any data stored in the action figures
B. The information about the data processing involved has not been specified
C. The cloud service provider is in a country that has not been deemed adequate
D. The RFID tag in the action figures has the potential for misuse because of the toy’s evolving
capabilities

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118. To ensure GDPR compliance, what should be the company’s position on the issue of consent?
A. The child, as the user of the action figure, can provide consent himself, as long as no
information is shared for marketing purposes.
B. Written authorization attesting to the responsible use of children’s data would need to be
obtained from the supervisory authority.
C. Consent for data collection is implied through the parent’s purchase of the action figure for
the child.
D. Parental consent for a child’s use of the action figures would have to be obtained
before any data could be collected.

119. In light of the requirements of Article 32 of the GDPR (related to the Security of Processing),
which practice should the company institute?
A. Encrypt the data in transit over the wireless Bluetooth connection.
B. Include dual-factor authentication before each use by a child in order to ensure a minimum
amount of security.
C. Include three-factor authentication before each use by a child in order to ensure the best level
of security possible.
D. Insert contractual clauses into the contract between the toy manufacturer and the cloud
service provider, since South Africa is outside the European Union.

SCENARIO 3
Louis, a long-time customer of Bedrock Insurance, was involved in a minor car accident a few months
ago. Although no one was hurt, Louis has been plagued by texts and calls from a company called
Accidentable offering to help him recover compensation for personal injury. Louis has heard about
insurance companies selling customers’ data to third parties, and he’s convinced that Accidentable
must have gotten his information from Bedrock Insurance.

Louis has also been receiving an increased amount of marketing information from Bedrock, trying to
sell him their full range of their insurance policies.

Perturbed by this, Louis has started looking at price comparison sites on the internet and has been
shocked to find that other insurers offer much cheaper rates than Bedrock, even though he has been
a loyal customer for many years. When his Bedrock policy comes up for renewal, he decides to
switch to Zantrum Insurance.

In order to activate his new insurance policy, Louis needs to supply Zantrum with information about his
No Claims bonus, his vehicle and his driving history. After researching his rights under the GDPR, he
writes to ask Bedrock to transfer his information directly to Zantrum. He also takes this opportunity to
ask Bedrock to stop using his personal data for marketing purposes.

Bedrock supplies Louis with a PDF and XML (Extensible Markup Language) versions of his No
Claims Certificate, but tells Louis it cannot transfer his data directly to Zantrum as this is not
technically feasible. Bedrock also explains that Louis’s contract included a provision whereby Louis
agreed that his data could be used for marketing purposes; according to Bedrock, it is too late for
Louis to change his mind about this. It angers Louis when he recalls the wording of the contract,
which was filled with legal jargon and very confusing.

In the meantime, Louis is still receiving unwanted calls from Accidentable Insurance. He writes to
Accidentable to ask for the name of the organization that supplied his details to them. He warns
Accidentable that he plans to complain to the data protection authority, because he thinks their
company has been using his data unlawfully. His letter states that he does not want his data being
used by them in any way.

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Accidentable’s response letter confirms Louis’s suspicions. Accidentable is Bedrock Insurance’s
wholly owned subsidiary, and they received information about Louis’s accident from Bedrock shortly
after Louis submitted his accident claim. Accidentable assures Louis that there has been no breach
of the GDPR, as Louis’s contract included, a provision in which he agreed to share his information
with Bedrock’s affiliates for business purposes.

Louis is disgusted by the way in which he has been treated by Bedrock, and writes to them insisting
that all his information be erased from their computer system.

120.Which statement accurately summarizes Bedrock’s obligation in regard to Louis’s data portability
request?
A. Bedrock does not have a duty to transfer Louis’s data to Zantrum if doing so is legitimately
not technically feasible.
B. Bedrock does not have to transfer Louis’s data to Zantrum because the right to data portability
does not apply where personal data are processed in order to carry out tasks in the public
interest.
C. Bedrock has failed to comply with the duty to transfer Louis’s data to Zantrum because the
duty applies wherever personal data are processed by automated means and necessary for
the performance of a contract with the customer.
D. Bedrock has failed to comply with the duty to transfer Louis’s data to Zantrum
because it has an obligation to develop commonly used, machine-readable and
interoperable formats so that all customer data can be ported to other insurers on
request.

121.After Louis has exercised his right to restrict the use of his data, under what conditions would
Accidentable have grounds for refusing to comply?
A. If Accidentable is entitled to use of the data as an affiliate of Bedrock.
B. If Accidentable also uses the data to conduct public health research.
C. If the data becomes necessary to defend Accidentable’s legal rights.
D. If the accuracy of the data is not an aspect that Louis is disputing.

122. Based on the GDPR’s position on the use of personal data for direct marketing purposes, which
of the following is true about Louis’s rights as a data subject?
A. Louis does not have the right to object to the use of his data because he previously
consented to it.
B. Louis has the right to object at any time to the use of his data and Bedrock must honor
his request to cease use.
C. Louis has the right to object to the use of his data, unless his data is required by Bedrock for
the purpose of exercising a legal claim.
D. Louis does not have the right to object to the use of his data if Bedrock can demonstrate
compelling legitimate grounds for the processing.

SCENARIO 4
Jason, a long-time customer of ABC insurance, was involved in a minor car accident a few months
ago. Although no one was hurt, Jason has been plagued by texts and calls from a company called
Erbium Insurance offering to help him recover compensation for personal injury. Jason has heard
about insurance companies selling customers’ data to third parties, and he’s convinced that Erbium
must have gotten his information from ABC.

Jason has also been receiving an increased amount of marketing information from ABC, trying to sell
him their full range of their insurance policies.

Perturbed by this, Jason has started looking at price comparison sites on the Internet and has been
shocked to find that other insurers offer much cheaper rates than ABC, even though he has been a
loyal customer for many years. When his ABC policy comes up for renewal, he decides to switch to
Xentron Insurance.

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In order to activate his new insurance policy, Jason needs to supply Xentron with information about his
No Claims bonus, his vehicle and his driving history. After researching his rights under the GDPR, he
writes to ask ABC to transfer his information directly to Xentron. He also takes this opportunity to ask
ABC to stop using his personal data for marketing purposes.

ABC supplies Jason with a PDF and XML (Extensible Markup Language) versions of his No Claims
Certificate, but tells Jason it cannot transfer his data directly to Xentron at this is not technically
feasible. ABC also explains that Jason’s contract included a provision whereby Jason agreed that his
data could be used for marketing purposes; according to ABC, it is too late for Jason to change his
mind about this. It angers Jason when he recalls the wording of the contract, which was filled with
legal jargon and very confusing.

In the meantime, Jason is still receiving unwanted calls from Erbium Insurance. He writes to Erbium to
ask for the name of the organization that supplied his details to them. He warns Erbium that he plans
to complain to the data protection authority because he thinks their company has been using his data
unlawfully. His letter states that he does not want his data being used by them in any way.

Erbium’s response letter confirms Jason’s suspicions. Erbium is ABC’s wholly owned subsidiary, and
they received information about Jason’s accident from ABC shortly after Jason submitted his accident
claim. Erbium assures Jason that there has been no breach of the GDPR, as Jason’s contract
included a provision in which he agreed to share his information with ABC’s affiliates for business
purposes.

Jason is disgusted by the way in which he has been treated by ABC, and writes to them insisting that
all his information be erased from their computer system.

123. Which statement accurately summarizes ABC’s obligation in regard to Jason’s data portability
request?
A. ABC does not have a duty to transfer Jason’s data to Xentron if doing so is legitimately not
technically feasible.
B. ABC does not have to transfer Jason’s data to Xentron because the right to data portability
does not apply where personal data are processed in order to carry out tasks in the public
interest.
C. ABC has failed to comply with the duty to transfer Jason’s data to Xentron because the duty
applies wherever personal data are processed by automated means and necessary for the
performance of a contract with the customer.
D. ABC has failed to comply with the duty to transfer Jason’s data to Xentron because it
has an obligation to develop commonly used, machine-readable and interoperable
formats so that all customer data can be ported to other insurers on request.

124. After Jason has exercised his right to restrict the use of his data, under what conditions would
Erbium have grounds for refusing to comply?
A. If Erbium is entitled to use of the data as an affiliate of AB
B. If Erbium also uses the data to conduct public health research.
C. If the data becomes necessary to defend Erbium’s legal rights.
D. If the accuracy of the data is not an aspect that Jason is disputing.

SCENARIO 5
Due to rapidly expanding workforce, Company A has decided to outsource its payroll function to
Company B. Company B is an established payroll service provider with a sizable client base and a
solid reputation in the industry.

Company B’s payroll solution for Company A relies on the collection of time and attendance data
obtained via a biometric entry system installed in each of Company A’s factories. Company B won’t
hold any biometric data itself, but the related data will be uploaded to Company B’s UK servers and
used to provide the payroll service.
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Company B’s live systems will contain the following information for each of Company A’s employees:
- Name
- Address
- Date of Birth
- Payroll number
- National Insurance number
- Sick pay entitlement
- Maternity/paternity pay entitlement
- Holiday entitlement
- Pension and benefits contributions
- Trade union contributions

Jenny is the compliance officer at Company A. She first considers whether Company A needs to carry
out a data protection impact assessment in relation to the new time and attendance system, but isn’t
sure whether or not this is required.

Jenny does know, however, that under the GDPR there must be a formal written agreement requiring
Company B to use the time and attendance data only for the purpose of providing the payroll service,
and to apply appropriate technical and organizational security measures for safeguarding the data.
Jenny suggests that Company B obtain advice from its data protection officer. The company doesn’t
have a DPO but agrees, in the interest of finalizing the contract, to sign up for the provisions in full.
Company A enters into the contract.

Weeks later, while still under contract with Company A, Company B embarks upon a separate project
meant to enhance the functionality of its payroll service, and engage Company C to help. Company C
agrees to extract all personal data from Company B’s live systems in order to create a new database
for Company B. This database will be stored in a test environment hosted on Company C’s U.S.
server. The two companies agree not to include any data processing provisions in their services
agreement, as data is only being used for IT testing purposes.

Unfortunately, Company C’s U.S. server is only protected by an outdated IT security system, and
suffers a cyber security incident soon after Company C begins work on the project. As a result, data
relating to Company A’s employees is visible to anyone visiting Company C’s website. Company A is
unaware of this until Jenny receives a letter from the supervisory authority in connection with the
investigation that ensues. As soon as Jenny is made aware of the breach, she notifies all affected
employees.

125.Under the GDPR, which of Company B’s actions would NOT be likely to trigger a potential
enforcement action?
A. Their omission of data protection provisions in their contract with Company C.
B. Their failure to provide sufficient security safeguards to Company A’s data.
C. Their engagement of Company C to improve their payroll service.
D. Their decision to operate without a data protection officer.

126. The GDPR requires sufficient guarantees of a company’s ability to implement adequate technical
and organizational measures.
What would be the most realistic way that Company B could have fulfilled this requirement?
A. Hiring companies whose measures are consistent with recommendations of accrediting
bodies.
B. Requesting advice and technical support from Company A’s IT team.
C. Avoiding the use of another company’s data to improve their own services.
D. Vetting companies’ measures with the appropriate supervisory authority.

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SCENARIO 6
TripBliss Inc. is a travel service company which has lost substantial revenue over the last few years.
Their new manager, Oliver, suspects that this is partly due to the company’s outdated website. After
doing some research, he meets with a sales representative from the up-and-coming IT Company
Techiva, hoping that they can design a new, cutting-edge website for TripBliss Inc.’s foundering
business.

During negotiations, a Techiva representative describes a plan for gathering more customer
information through detailed questionnaires, which could be used to tailor their preferences to
specific travel destinations. TripBliss Inc. can choose any number of data categories – age, income,
ethnicity – that would help them best accomplish their goals. Oliver loves this idea, but would also
like to have some way of gauging how successful this approach is, especially since the
questionnaires will require customers to provide explicit consent to having their data collected. The
Techiva representative suggests that they also run a program to analyze the new website’s traffic, in
order to get a better understanding of how customers are using it. He explains his plan to place a
number of cookies on customer devices. The cookies will allow the company to collect IP addresses
and other information, such as the sites from which the customers came, how much time they spend
on the TripBliss Inc. website, and which pages on the site they visit. All of this information will be
compiled in log files, which Techiva will analyze by means of a special program. TripBliss Inc. would
receive aggregate statistics to help them evaluate the website’s effectiveness. Oliver enthusiastically
engages Techiva for these services.

Techiva assigns the analytics portion of the project to longtime account manager Leon Santos. As is
standard practice, Leon is given administrator rights to TripBliss Inc.’s website, and can authorize
access to the log files gathered from it. Unfortunately for TripBliss Inc., however, Leon is taking on
this new project at a time when his dissatisfaction with Techiva is at a high point. In order to take
revenge for what he feels has been unfair treatment at the hands of the company, Leon asks his
friend Fred, a hobby hacker, for help. Together they come up with the following plan: Fred will hack
into Techiva’s system and copy their log files onto a USB stick. Despite his initial intention to send the
USB to the press and to the data protection authority in order to denounce Techiva, Leon
experiences a crisis of conscience and ends up reconsidering his plan. He decides instead to
securely wipe all the data from the USB stick and inform his manager that the company’s system of
access control must be reconsidered.

127. If TripBliss Inc. decides not to report the incident to the supervisory authority, what would be
their BEST defense?
A. The resulting obligation to notify data subjects would involve disproportionate effort.
B. The incident resulted from the actions of a third-party that were beyond their control.
C. The destruction of the stolen data makes any risk to the affected data subjects
unlikely.
D. The sensitivity of the categories of data involved in the incident was not substantial enough.

128. With regard to TripBliss Inc.’s use of website cookies, which of the following statements is
correct?
A. Because not all of the cookies are strictly necessary to enable the use of a service requested
from TripBliss Inc., consent requirements apply to their use of cookies.
B. Because of the categories of data involved, explicit consent for the use of cookies must be
obtained separately from customers.
C. Because Techiva will receive only aggregate statistics of data collected from the
cookies, no additional consent is necessary.
D. Because the use of cookies involves the potential for location tracking, explicit consent must
be obtained from customers.

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129. After Leon has informed his manager, what is Techiva’s legal responsibility as a processor?
A. They must report it to TripBliss Inc.
B. They must conduct a full systems audit.
C. They must report it to the supervisory authority.
D. They must inform customers who have used the website.

SCENARIO 7
Liem, an online retailer known for its environmentally friendly shoes, has recently expanded its
presence in Europe. Anxious to achieve market dominance, Liem teamed up with another eco-
friendly company, EcoMick, which sells accessories like belts and bags. Together the companies
drew up a series of marketing campaigns designed to highlight the environmental and economic
benefits of their products. After months of planning, Liem and EcoMick entered into a data sharing
agreement to use the same marketing database, MarketIQ, to send the campaigns to their
respective contacts.

Liem and EcoMick also entered into a data processing agreement with MarketIQ, the terms of which
included processing personal data only upon Liem and EcoMick’s instructions, and making available
to them all information necessary to demonstrate compliance with GDPR obligations.

Liem and EcoMick then procured the services of a company called JaphSoft, a marketing
optimization firm that uses machine learning to help companies run successful campaigns. Clients
provide JaphSoft with the personal data of individuals they would like to be targeted in each
campaign. To ensure protection of its clients’ data, JaphSoft implements the technical and
organizational measures it deems appropriate. JaphSoft works to continually improve its machine
learning models by analyzing the data it receives from its clients to determine the most successful
components of a successful campaign. JaphSoft then uses such models in providing services to its
client-base. Since the models improve only over a period of time as more information is collected,
JaphSoft does not have a deletion process for the data it receives from clients. However, to ensure
compliance with data privacy rules, JaphSoft pseudonymizes the personal data by removing
identifying information from the contact information. JaphSoft’s engineers, however, maintain all
contact information in the same database as the identifying information.

Under its agreement with Liem and EcoMick, JaphSoft received access to MarketIQ, which included
contact information as well as prior purchase history for such contacts, to create campaigns that
would result in the most views of the two companies’ websites. A prior Liem customer, Ms. Iman,
received a marketing campaign from JaphSoft regarding Liem’s as well as EcoMick’s latest products.
While Ms. Iman recalls checking a box to receive information in the future regarding Liem’s products,
she has never shopped EcoMick, nor provided her personal data to that company.

130. For what reason would JaphSoft be considered a controller under the GDPR?
A. It determines how long to retain the personal data collected.
B. It has been provided access to personal data in the MarketIQ database.
C. It uses personal data to improve its products and services for its client-base through
machine learning.
D. It makes decisions regarding the technical and organizational measures necessary to protect
the personal data.

131. Why would the consent provided by Ms. Iman NOT be considered valid in regard to JaphSoft?
A. She was not told which controller would be processing her personal data.
B. She only viewed the visual representations of the privacy notice Liem provided.
C. She did not read the privacy notice stating that her personal data would be shared.
D. She has never made any purchases from JaphSoft and has no relationship with the company.

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132. JaphSoft’s use of pseudonymization is NOT in compliance with the GDPR because?
A. JaphSoft failed to first anonymize the personal data.
B. JaphSoft pseudonymized all the data instead of deleting what it no longer needed.
C. JaphSoft was in possession of information that could be used to identify data subjects.
D. JaphSoft failed to keep personally identifiable information in a separate database.

133. Which of the following BEST describes the relationship between Liem, EcoMick and JaphSoft?
A. Liem is a controller and EcoMick is a processor because Liem provides specific instructions
regarding how the marketing campaigns should be rolled out.
B. EcoMick and JaphSoft are is a controller and Liem is a processor because EcoMick is
sharing its marketing data with Liem for contacts in Europe.
C. JaphSoft is the sole processor because it processes personal data on behalf of its clients.
D. Liem and EcoMick are joint controllers because they carry out joint marketing
activities.

134. Under the GDPR, Liem and EcoMick’s contract with MarketIQ must include all of the following
provisions EXCEPT?
A. Processing the personal data upon documented instructions regarding data transfers outside
of the EEA.
B. Notification regarding third party requests for access to Liem and EcoMick’s personal data.
C. Assistance to Liem and EcoMick in their compliance with data protection impact
assessments.
D. Returning or deleting personal data after the end of the provision of the services.

SCENARIO 8
Zandelay Fashion (‘Zandelay’) is a successful international online clothing retailer that employs
approximately 650 people at its headquarters based in Dublin, Ireland. Martin is their recently
appointed data protection officer, who oversees the company’s compliance with the General Data
Protection Regulation (GDPR) and other privacy legislation.
The company offers both male and female clothing lines across all age demographics, including
children. In doing so, the company processes large amounts of information about such customers,
including preferences and sensitive financial information such as credit card and bank account
numbers.

In an aggressive bid to build revenue growth, Jerry, the CEO, tells Martin that the company is
launching a new mobile app and loyalty scheme that puts significant emphasis on profiling the
company’s customers by analyzing their purchases. Martin tells the CEO that: (a) the potential risks of
such activities means that Zandelay needs to carry out a data protection impact assessment to
assess this new venture and its privacy implications; and (b) where the results of this assessment
indicate a high risk in the absence of appropriate protection measures, Zandelay may have to
undertake a prior consultation with the Irish Data Protection Commissioner before implementing the
app and loyalty scheme.

Jerry tells Martin that he is not happy about the prospect of having to directly engage with a
supervisory authority and having to disclose details of Zandelay’s business plan and associated
processing activities.

135. What would MOST effectively assist Zandelay in conducting their data protection impact
assessment?
A. Information about DPIAs found in Articles 38 through 40 of the GDPR.
B. Data breach documentation that data controllers are required to maintain.
C. Existing DPIA guides published by local supervisory authorities.
D. Records of processing activities that data controller are required to maintain.

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136. What must Zandelay provide to the supervisory authority during the prior consultation?
A. An evaluation of the complexity of the intended processing.
B. An explanation of the purposes and means of the intended processing.
C. Records showing that customers have explicitly consented to the intended profiling activities.
D. Certificates that prove Martin’s professional qualities and expert knowledge of data protection
law.

SCENARIO 9
Javier is a member of the fitness club EVERFIT. This company has branches in many EU member
states, but for the purposes of the GDPR maintains its primary establishment in France. Javier lives
in Newry, Northern Ireland (part of the U.K.), and commutes across the border to work in Dundalk,
Ireland. Two years ago while on a business trip, Javier was photographed while working out at a
branch of EVERFIT in Frankfurt, Germany. At the time, Javier gave his consent to being included in
the photograph, since he was told that it would be used for promotional purposes only. Since then,
the photograph has been used in the club’s U.K. brochures, and it features in the landing page of its
U.K. website. However, the fitness club has recently fallen into disrepute due to widespread
mistreatment of members at various branches of the club in several EU member states. As a result,
Javier no longer feels comfortable with his photograph being publicly associated with the fitness club.

After numerous failed attempts to book an appointment with the manager of the local branch to
discuss this matter, Javier sends a letter to EVETFIT requesting that his image be removed from the
website and all promotional materials. Months pass and Javier, having received no acknowledgment
of his request, becomes very anxious about this matter. After repeatedly failing to contact EVETFIT
through alternate channels, he decides to take action against the company.

Javier contacts the U.K. Information Commissioner’s Office (‘ICO’ – the U.K.’s supervisory authority)
to lodge a complaint about this matter. The ICO, pursuant to Article 56 (3) of the GDPR, informs the
CNIL (i.e. the supervisory authority of EVERFIT’s main establishment) about this matter. Despite the
fact that EVERFIT has an establishment in the U.K., the CNIL decides to handle the case in
accordance with Article 60 of the GDPR. The CNIL liaises with the ICO, as relevant under the
cooperation procedure. In light of issues amongst the supervisory authorities to reach a decision, the
European Data Protection Board becomes involved and, pursuant to the consistency mechanism,
issues a binding decision.

Additionally, Javier sues EVERFIT for the damages caused as a result of its failure to honor his
request to have his photograph removed from the brochure and website.

137. Under the cooperation mechanism, what should the lead authority (the CNIL) do after it has
formed its view on the matter?
A. Submit a draft decision to other supervisory authorities for their opinion.
B. Request that the other supervisory authorities provide the lead authority with a draft
decision for its consideration.
C. Submit a draft decision directly to the Commission to ensure the effectiveness of the
consistency mechanism.
D. Request that members of the seconding supervisory authority and the host supervisory
authority co-draft a decision.

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138. Assuming that multiple EVETFIT branches across several EU countries are acting as separate
data controllers, and that each of those branches were responsible for mishandling Javier’s
request, how may Javier proceed in order to seek compensation?
A. He will have to sue the EVETFIT’s head office in France, where EVETFIT has its main
establishment.
B. He will be able to sue any one of the relevant EVETFIT branches, as each one may be held
liable for the entire damage.
C. He will have to sue each EVETFIT branch so that each branch provides proportionate
compensation commensurate with its contribution to the damage or distress suffered
by Javier.
D. He will be able to apply to the European Data Protection Board in order to determine which
particular EVETFIT branch is liable for damages, based on the decision that was made by
the board.

SCENARIO 10
Building Block Inc. is a multinational company, headquartered in Chicago with offices throughout the
United States, Asia, and Europe (including Germany, Italy, France and Portugal). Last year the
company was the victim of a phishing attack that resulted in a significant data breach. The executive
board, in coordination with the general manager, their Privacy Office and the Information Security
team, resolved to adopt additional security measures. These included training awareness programs,
a cybersecurity audit, and use of a new software tool called SecurityScan, which scans employees’
computers to see if they have software that is no longer being supported by a vendor and therefore
not getting security updates. However, this software also provides other features, including the
monitoring of employees’ computers.

Since these measures would potentially impact employees, Building Block’s Privacy Office decided to
issue a general notice to all employees indicating that the company will implement a series of
initiatives to enhance information security and prevent future data breaches.

After the implementation of these measures, server performance decreased. The general manager
instructed the Security team on how to use SecurityScan to monitor employees’ computers activity
and their location. During these activities, the Information Security team discovered that one
employee from Italy was daily connecting to a video library of movies, and another one from
Germany worked remotely without authorization. The Security team reported these incidents to the
Privacy Office and the general manager. In their report, the team concluded that the employee from
Italy was the reason why the server performance decreased.

Due to the seriousness of these infringements, the company decided to apply disciplinary measures
to both employees, since the security and privacy policy of the company prohibited employees from
installing software on the company’s computers, and from working remotely without authorization.

139. To comply with the GDPR, what should Building Block have done as a first step before
implementing the SecurityScan measure?
A. Assessed potential privacy risks by conducting a data protection impact assessment.
B. Consulted with the relevant data protection authority about potential privacy violations.
C. Distributed a more comprehensive notice to employees and received their express consent.
D. Consulted with the Information Security team to weigh security measures against possible
server impacts.

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140. What would be the MOST APPROPRIATE way for Building Block to handle the situation with the
employee from Italy?
A. Since the GDPR does not apply to this situation, the company would be entitled to apply any
disciplinary measure authorized under Italian labor law.
B. Since the employee was the cause of a serious risk for the server performance and their
data, the company would be entitled to apply disciplinary measures to this employee,
including fair dismissal.
C. Since the employee was not informed that the security measures would be used for
other purposes such as monitoring, the company could face difficulties in applying
any disciplinary measures to this employee.
D. Since this was a serious infringement, but the employee was not appropriately informed about
the consequences the new security measures, the company would be entitled to apply some
disciplinary measures, but not dismissal.

141. In addition to notifying employees about the purpose of the monitoring, the potential uses of their
data and their privacy rights, what information should Building Block have provided them before
implementing the security measures?
A. Information about what is specified in the employment contract.
B. Information about who employees should contact with any queries.
C. Information about how providing consent could affect them as employees.
D. Information about how the measures are in the best interests of the company.

SCENARIO 11
Dynaroux Fashion (‘Dynaroux’) is a successful international online clothing retailer that employs
approximately 650 people at its headquarters based in Dublin, Ireland. Ronan is their recently
appointed data protection officer, who oversees the company’s compliance with the General Data
Protection Regulation (GDPR) and other privacy legislation.

The company offers both male and female clothing lines across all age demographics, including
children. In doing so, the company processes large amounts of information about such customers,
including preferences and sensitive financial information such as credit card and bank account
numbers.

In an aggressive bid to build revenue growth, Jonas, the CEO, tells Ronan that the company is
launching a new mobile app and loyalty scheme that puts significant emphasis on profiling the
company’s customers by analyzing their purchases. Ronan tells the CEO that: (a) the potential risks
of such activities means that Dynaroux needs to carry out a data protection impact assessment to
assess this new venture and its privacy implications; and (b) where the results of this assessment
indicate a high risk in the absence of appropriate protection measures, Dynaroux may have to
undertake a prior consultation with the Irish Data Protection Commissioner before implementing the
app and loyalty scheme.

Jonas tells Ronan that he is not happy about the prospect of having to directly engage with a
supervisory authority and having to disclose details of Dynaroux’s business plan and associated
processing activities.

142. Which of the following facts about Dynaroux would trigger a data protection impact assessment
under the GDPR?
A. The company will be undertaking processing activities involving sensitive data categories
such as financial and children’s data.
B. The company employs approximately 650 people and will therefore be carrying out extensive
processing activities.
C. The company plans to undertake profiling of its customers through analysis of their
purchasing patterns.
D. The company intends to shift their business model to rely more heavily on online shopping.

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SCENARIO 12
T-Craze, a German-headquartered specialty t-shirt company, was successfully selling to large
German metropolitan cities. However, after a recent merger with another German-based company
that was selling to a broader European market, T-Craze revamped its marketing efforts to sell to a
wider audience. These efforts included a complete redesign of its logo to reflect the recent merger,
and improvements to its website meant to capture more information about visitors through the use of
cookies.

T-Craze also opened various office locations throughout Europe to help expand its business. While
Germany continued to host T-Craze’s headquarters and main product-design office, its French affiliate
became responsible for all marketing and sales activities. The French affiliate recently procured the
services of Right Target, a renowned marketing firm based in the Philippines, to run its latest
marketing campaign. After thorough research, Right Target determined that T-Craze is most
successful with customers between the ages of 18 and 22. Thus, its first campaign targeted
university students in several European capitals, which yielded nearly 40% new customers for T-
Craze in one quarter. Right Target also ran subsequent campaigns for T-Craze, though with much
less success.

The last two campaigns included a wider demographic group and resulted in countless unsubscribe
requests, including a large number in Spain. In fact, the Spanish data protection authority received a
complaint from Sofia, a mid-career investment banker. Sofia was upset after receiving a marketing
communication even after unsubscribing from such communications from the Right Target on behalf
of T-Craze.

143. Which of the following is T-Craze’s lead supervisory authority?


A. Germany, because that is where T-Craze is headquartered.
B. France, because that is where T-Craze conducts processing of personal information.
C. Spain, because that is T-Craze’s primary market based on its marketing campaigns.
D. T-Craze may choose its lead supervisory authority where any of its affiliates are based,
because it has presence in several European countries.

144. Why does the Spanish supervisory authority notify the French supervisory authority when it
opens an investigation into T-Craze based on Sofia’s complaint?
A. T-Craze has a French affiliate.
B. The French affiliate procured the services of Right Target.
C. T-Craze conducts its marketing and sales activities in France.
D. The Spanish supervisory authority is providing a courtesy notification not required under the
GDPR.

145. What is the best option for the lead regulator when responding to the Spanish supervisory
authority’s notice that it plans to take action regarding Sofia’s complaint?
A. Accept, because it did not receive any complaints.
B. Accept, because GDPR permits non-lead authorities to take action for such
complaints.
C. Reject, because Right Target’s processing was conducted throughout Europe.
D. Reject, because GDPR does not allow other supervisory authorities to take action if there is a
lead authority.

146. Which of the following is one of the supervisory authority’s investigative powers?
A. To notify the controller or the processor of an alleged infringement of the GDPR.
B. To require that controllers or processors adopt approved data protection certification
mechanisms.
C. To determine whether a controller or processor has the right to a judicial remedy concerning a
compensation decision made against them.
D. To require data controllers to provide them with written notification of all new processing
activities.

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SCENARIO 13
The fitness company Vigotron has recently developed a new app called M-Health, which it wants to
market on its website as a free download. Vigotron’s marketing manager asks his assistant Emily to
create a webpage that describes the app and specifies the terms of use. Emily, who is new at
Vigotron, is excited about this task. At her previous job she took a data protection class, and though
the details are a little hazy, she recognizes that Vigotron is going to need to obtain user consent for
use of the app in some cases. Emily sketches out the following draft, trying to cover as much as
possible before sending it to Vigotron’s legal department.

Registration Form
Vigotron’s new M-Health app makes it easy for you to monitor a variety of health-related activities,
including diet, exercise, and sleep patterns. M-Health relies on your smartphone settings (along with
other third-party apps you may already have) to collect data about all of these important lifestyle
elements, and provide the information necessary for you to enrich your quality of life. (Please click
here to read a full description of the services that M-Health provides.)
Vigotron values your privacy. The M-Heaith app allows you to decide which information is stored in it,
and which apps can access your data. When your device is locked with a passcode, all of your
health and fitness data is encrypted with your passcode. You can back up data stored in the Health
app to Vigotron’s cloud provider, Stratculous. (Read more about Stratculous here.)

Vigotron will never trade, rent or sell personal information gathered from the M-Health app.
Furthermore, we will not provide a customer’s name, email address or any other information
gathered from the app to any third-party without a customer’s consent, unless ordered by a court,
directed by a subpoena, or to enforce the manufacturer’s legal rights or protect its business or
property.

We are happy to offer the M-Health app free of charge. If you want to download and use it, we ask
that you first complete this registration form. (Please note that use of the M-Health app is restricted to
adults aged 16 or older, unless parental consent has been given to minors intending to use it.)
- First name:
- Surname:
- Year of birth:
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- Health status:
*If you are interested in receiving newsletters about our products and services that we think may be
of interest to you, please include your physical address. If you decide later that you do not wish to
receive these newsletters, you can unsubscribe by sending an email to [email protected]
or send a letter with your request to the address listed at the bottom of this page.

Terms and Conditions


1. Jurisdiction. […]
2. Applicable law. […]
3. Limitation of liability. […]

Consent
By completing this registration form, you attest that you are at least 16 years of age, and that you
consent to the processing of your personal data by Vigotron for the purpose of using the M-Health
app. Although you are entitled to opt out of any advertising or marketing, you agree that Vigotron
may contact you or provide you with any required notices, agreements, or other information
concerning the services by email or other electronic means. You also agree that the Company may
send automated emails with alerts regarding any problems with the M-Health app that may affect
your well-being.

Emily sends the draft to Sam for review.

 
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147. Which of the following is Sam most likely to point out as the biggest problem with Emily’s
consent provision?
A. It is not legal to include fields requiring information regarding health status without consent.
B. Processing health data requires explicit consent, but the form does not ask for explicit
consent.
C. Direct marketing requires explicit consent, whereas the registration form only provides for a
right to object
D. The provision of the fitness app should be made conditional on the consent to the data
processing for direct marketing.

148. If a user of the M-Health app were to decide to withdraw his consent, Vigotron would first be
required to do what?
A. Provide the user with logs of data collected through use of the app.
B. Erase any data collected from the time the app was first used.
C. Inform any third parties of the user’s withdrawal of consent.
D. Cease processing any data collected through use of the app.

149. What is one potential problem Vigotron’s age policy might encounter under the GDPR?
A. Age restrictions are more stringent when health data is involved.
B. Users are only required to be aged 13 or over to be considered adults.
C. Organizations must make reasonable efforts to verify parental consent.
D. Organizations that tie a service to marketing must seek consent for each purpose.

SCENARIO 14
Brady is a computer programmer based in New Zealand who has been running his own business for
two years. Brady’s business provides a low-cost suite of services to customers throughout the
European Economic Area (EEA). The services are targeted towards new and aspiring small business
owners.

Brady’s company, called Brady Box, provides web page design services, a Social Networking
Service (SNS) and consulting services that help people manage their own online stores.

Unfortunately, Brady has been receiving some complaints. A customer named Anna recently
uploaded her plans for a new product onto Brady Box’s chat area, which is open to public viewing.
Although she realized her mistake two weeks later and removed the document, Anna is holding Brady
Box responsible for not noticing the error through regular monitoring of the website. Brady believes
he should not be held liable.

Another customer, Felipe, was alarmed to discover that his personal information was transferred to a
third-party contractor called Hermes Designs and worries that sensitive information regarding his
business plans may be misused. Brady does not believe he violated European privacy rules. He
provides a privacy notice to all of his customers explicitly stating that personal data may be
transferred to specific third parties in fulfillment of a requested service. Felipe says he read the
privacy notice but that it was long and complicated

Brady continues to insist that Felipe has no need to be concerned, as he can personally vouch for the
integrity of Hermes Designs. In fact, Hermes Designs has taken the initiative to create sample
customized banner advertisements for customers like Felipe. Brady is happy to provide a link to the
example banner ads, now posted on the Hermes Designs webpage. Hermes Designs plans on
following up with direct marketing to these customers.

Brady was surprised when another customer, Serge, expressed his dismay that a quotation by him is
being used within a graphic collage on Brady Box’s home webpage. The quotation is attributed to
Serge by first and last name. Brady, however, was not worried about any sort of litigation. He wrote
back to Serge to let him know that he found the quotation within Brady Box’s Social Networking
Service (SNS), as Serge himself had posted the quotation. In his response, Brady did offer to
remove the quotation as a courtesy.
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Despite some customer complaints, Brady’s business is flourishing. He even supplements his
income through online behavioral advertising (OBA) via a third-party ad network with whom he has
set clearly defined roles. Brady is pleased that, although some customers are not explicitly aware of
the OBA, the advertisements contain useful products and services.

150. Based on the scenario, what is the main reason that Brady should be concerned with Hermes
Designs’ handling of customer personal data?
A. The data is sensitive.
B. The data is uncategorized.
C. The data is being used for a new purpose.
D. The data is being processed via a new means.

151. Based on current trends in European privacy practices, which aspect of Brady Box’ Online
Behavioral Advertising (OBA) is most likely to be insufficient if the company becomes
established in Europe?
A. The lack of the option to opt in.
B. The level of security within the website.
C. The contract with the third-party advertising network.
D. The need to have the contents of the advertising approved.

152. Under the General Data Protection Regulation (GDPR), what is the most likely reason Serge
may have grounds to object to the use of his quotation?
A. Because of the misrepresentation of personal data as an endorsement.
B. Because of the juxtaposition of the quotation with others’ quotations.
C. Because of the use of personal data outside of the social networking service (SNS).
D. Because of the misapplication of the household exception in relation to a social
networking service (SNS).

SCENARIO 15
Joe is the new privacy manager for Who-R-U, a Canadian business that provides DNA analysis. The
company is headquartered in Montreal, and all of its employees are located there. The company
offers its services to Canadians only: Its website is in English and French, it accepts only Canadian
currency, and it blocks internet traffic from outside of Canada (although this solution doesn’t prevent
all non-Canadian traffic). It also declines to process orders that request the DNA report to be sent
outside of Canada, and returns orders that show a non-Canadian return address.

Bob, the President of Who-R-U, thinks there is a lot of interest for the product in the EU, and the
company is exploring a number of plans to expand its customer base.

The first plan, collegially called We-Track-U, will use an app to collect information about its current
Canadian customer base. The expansion will allow its Canadian customers to use the app while
traveling abroad. He suggests that the company use this app to gather location information. If the
plan shows promise, Bob proposes to use push notifications and text messages to encourage
existing customers to pre-register for an EU version of the service. Bob calls this work plan, We-Text-
U. Once the company has gathered enough pre-registrations, it will develop EU-specific content and
services.

Another plan is called Customer for Life. The idea is to offer additional services through the
company’s app, like storage and sharing of DNA information with other applications and medical
providers. The company’s contract says that it can keep customer DNA indefinitely, and use it to
offer new services and market them to customers. It also says that customers agree not to withdraw
direct marketing consent. Paul, the marketing director, suggests that the company should fully exploit
these provisions, and that it can work around customers’ attempts to withdraw consent because the
contract invalidates them.

 
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The final plan is to develop a brand presence in the EU. The company has already begun this
process. It is in the process of purchasing the naming rights for a building in Germany, which would
come with a few offices that Who-R-U executives can use while traveling internationally. The office
doesn’t include any technology or infrastructure; rather, it’s simply a room with a desk and some
chairs.

On a recent trip concerning the naming-rights deal, Bob’s laptop is stolen. The laptop held
unencrypted DNA reports on 5,000 Who-R-U customers, all of whom are residents of Canada. The
reports include customer name, birthdate, ethnicity, and racial background, names of relatives,
gender, and occasionally health information.

153. If Who-R-U decides to track locations using its app, what must it do to comply with the GDPR?
A. Get consent from the app users.
B. Provide a transparent notice to users.
C. Anonymize the data and add latency so it avoids disclosing real time locations.
D. Obtain a court order because location data is a special category of personal data.

154. The Customer for Life plan may conflict with which GDPR provision?
A. Article 6, which requires processing to be lawful.
B. Article 7, which requires consent to be as easy to withdraw as it is to give.
C. Article 16, which provides data subjects with a rights to rectification.
D. Article 20, which gives data subjects a right to data portability.

155. If Who-R-U adopts the We-Track-U pilot plan, why is it likely to be subject to the territorial scope
of the GDPR?
A. Its plan would be in the context of the establishment of a controller in the Union.
B. It would be offering goods or services to data subjects in the Union.
C. It is engaging in commercial activities conducted in the Union.
D. It is monitoring the behavior of data subjects in the Union.

156. Who-R-U is NOT required to notify the local German DPA about the laptop theft because?
A. The company isn’t a controller established in the Union.
B. The laptop belonged to a company located in Canada.
C. The data isn’t considered personally identifiable financial information.
D. There is no evidence that the thieves have accessed the data on the laptop.

SCENARIO 16
WonderKids provides an online booking service for childcare. Wonderkids is based in France, but
hosts its website through a company in Switzerland. As part of their service, WonderKids will pass all
personal data provided to them to the childcare provider booked through their system. The type of
personal data collected on the website includes the name of the person booking the childcare,
address and contact details, as well as information about the children to be cared for including name,
age, gender and health information. The privacy statement on Wonderkids’ website states the
following:

“WonderkKids provides the information you disclose to us through this website to your childcare
provider for scheduling and health and safety reasons. We may also use your and your child’s
personal information for our own legitimate business purposes and we employ a third-party website
hosting company located in Switzerland to store the data. Any data stored on equipment located in
Switzerland meets the European Commission provisions for guaranteeing adequate safeguards for
you and your child’s personal information. We will only share you and your child’s personal
information with businesses that we see as adding real value to you. By providing us with any
personal data, you consent to its transfer to affiliated businesses and to send you promotional
offers.”

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“We may retain you and your child’s personal information for no more than 28 days, at which point
the data will be depersonalized, unless your personal information is being used for a legitimate
business purpose beyond 28 days where it may be retained for up to 2 years.”

“We are processing you and your child’s personal information with your consent. If you choose not to
provide certain information to us, you may not be able to use our services. You have the right to:
request access to you and your child’s personal information; rectify or erase you or your child’s
personal information; the right to correction or erasure of you and/or your child’s personal information;
object to any processing of you and your child’s personal information. You also have the right to
complain to the supervisory authority about our data processing activities.”

157. What additional information must Wonderkids provide in their Privacy Statement?
A. How often promotional emails will be sent.
B. Contact information of the hosting company.
C. Technical and organizational measures to protect data.
D. The categories of recipients with whom data will be shared.

158. What must the contract between WonderKids and the hosting service provider contain?
A. The requirement to implement technical and organizational measures to protect the
data.
B. Controller-to-controller model contract clauses.
C. Audit rights for the data subjects.
D. A non-disclosure agreement.

159. What direct marketing information can WonderKids send by email without prior consent of the
person booking the childcare?
A. No marketing information at all.
B. Any marketing information at all.
C. Marketing information related to other business operations of WonderKids.
D. Marketing information for products or services similar to those purchased from WonderKids.

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