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    Digitalization in PT

    Uploaded by

    Rajesh Khadka
    zxuiop

    Copyright:

    © All Rights Reserved
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    Digitalization in PT

    Uploaded by

    Rajesh Khadka
    18 views5 pages
    zxuiop

    Copyright

    © © All Rights Reserved

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    DOCX, PDF, TXT or read online from Scribd

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    zxuiop

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    18 views5 pages

    Digitalization in PT

    Uploaded by

    Rajesh Khadka
    zxuiop

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 5

    Digital

     
    transformation
     
    in
     
    public
     
    transport:
     
    EU
     
    project
     
    analysing
     
    impact
     
    on
     
    jobs,
     
    competences
     
    and
     
    working
     
    conditions
    12/10/2020

     EUROPE
     AUTOMATION
     EMPLOYMENT
     FUTURE OF MOBILITY
     PERFORMANCE MANAGEMENT
     STAFF
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    Digitalisation: A major trend in business and every day life
    In the urban public transport sector, the adoption of new
    digital technologies and processes is ongoing and has
    been accelerated following the COVID-19 crisis. These
    developments can be noticed in all aspects transport, from
    infrastructure and vehicles to customer relations and the
    development of new digital-based services and business
    areas. Digitalisation offers opportunities to shape the
    future of urban mobility by better responding to
    customer expectations. These developments have
    however also a significant impact on employment, skill and
    competence needs and working conditions.
    Digital transportation and social dialogue in urban public transport
    UITP and ETF, the European social partners, have been
    working on this topic for many years within the European
    Social Dialogue and have initiated a research project in
    2019 with the financial support of the European
    Commission, DG EMPL. The final report of the European
    project, Digital transformation and social dialogue in urban
    public transport, analyses the impact of digital
    transformation on jobs, working conditions and
    competences in the urban public transport sector. The
    report focuses on four areas for deeper analysis:
     Operations
     Maintenance
     HR Management and work organisation
     Customer services, including the development of
    Mobility as a Service (MaaS).
    Now, we have a better understanding of the technological
    developments taking place in the sector, and their impacts
    on employment, working conditions and competences.
    The main findings point to the importance of an
    inclusive and participatory approach within the social
    partnership from the very beginning to better anticipate,
    prepare and manage digital transformation. The process
    should guarantee a just transition and make sure
    that nobody is left behind.
    Besides opportunities to increase efficiency and
    improve service quality, as well as open up new
    services and revenue streams, digitalisation also brings
    a number of challenges which need to be taken into
    account. Among others, these are related to customers’
    digital abilities, cybersecurity and data control.
    Digitalisation has the potential to strengthen the position of
    public transport as the backbone of urban mobility and make
    public transport fit for the future. The role of urban public
    transport, as a key provider of services, should remain in the
    public interest and guarantee universal access for all kinds of
    users.
    The results of the report will be presented at the final
    conference of the project taking place on 15 October 9.00-
    13.30 online. You can find more information about the
    conference here
    Discover the Report

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