Introduction

Network Fundamentals

Network Elements
Local Area Network
Wide Area Network
Host, Workstation, and Server
Peer-to-Peer vs. Client/Server Architecture
Physical Topologies
Bus Topology
Star Topology
Ring Topology
Mesh Topology
Backbones and Segments
Selecting the Right Topology
Physical Media
Coaxial Cable
Twisted-Pair Cable
Fiber-Optic Cable
Cable Type Summary
Common Network Connectivity Devices
NIC
Hub
Switch
Bridge
Router
Gateways
Other Devices

The OSI Model

Introducing the OSI Model

The OSI Model’s Lower Layers
The Physical Layer
The Data Link Layer
The OSI Model’s Middle Layers
The Network Layer
The Transport Layer
The OSI Model’s Upper Layers
 The Session Layer
The Presentation Layer
The Application Layer
Upper-Layer Devices
Networking Protocols
TCP/IP
IPX/SPX
NetBEUI
AppleTalk and AppleTalk over IP

Chapter 3 TCP/IP Fundamentals

Introducing TCP/IP
A Brief History of TCP/IP
TCP/IP Design Goals
TCP/IP and the OSI Model
The Transmission Control Protocol
The Internet Layer Protocols
The Internet Protocol
Internet Control Message Protocol (ICMP)
Address Resolution Protocol (ARP) and Reverse ARP (RARP)
Routers and Routing
The Application Protocols
Simple Network Management Protocol (SNMP)
File Transfer Protocol (FTP)
Trivial File Transfer Protocol (TFTP)
Secure File Transfer Protocol (SFTP)
Simple Mail Transfer Protocol (SMTP)
Post Office Protocol (POP)
Internet Message Access Protocol, Version 4 (IMAP4)
Line Printer Daemon (LPD)
Network File System (NFS)
Telnet
Secure Shell (SSH)
Hypertext Transfer Protocol (HTTP)
Hypertext Transfer Protocol Secure (HTTPS)
Network Time Protocol (NTP)
Network News Transfer Protocol (NNTP)
Secure Copy Protocol (SCP)
Lightweight Directory Access Protocol (LDAP)
Internet Group Management Protocol (IGMP)
 Line Printer Remote (LPR)
Other Upper-Layer Protocols
User Datagram Protocol (UDP)
Server Message Block (SMB)
AppleTalk Filing Protocol (AFP)
Internet Connection Sharing (ICS)
Overview of Ports and Sockets
Understanding IP Addressing
Overview of Ethernet Addresses
Overview of IP Addresses
Understanding Subnets
Subnetting a Class C Network
Classless Inter-Domain Routing (CIDR)
IP Proxy Servers
Name Resolution Methods
Internet Domain Organization
Using HOSTS
Using DNS
Using WINS
Configuring TCP/IP on Windows Workstations
The IP Settings Tab
The DNS Tab
The WINS Tab
The Options Tab
The Windows Registry
Zero Configuration (ZeroConf)
Virtual LANs (VLANs)

Chapter 4 TCP/IP Utilities

Using the Address Resolution Protocol (ARP)

The Windows ARP Table
Using The arp Utility
Using the netstat Utility
The –a Switch
The –e Switch
The –r Switch
The –s Switch
The –n Switch
The –p Switch
 Using the nbtstat Utility
The –a Switch
The –A Switch
The –c Switch
The –n Switch
The –r Switch
The –R Switch
The –S Switch
The –s Switch
Using The File Transfer Protocol (FTP)
Starting FTP and Logging In to an FTP Server
Downloading Files
Uploading Files
Using the ping Utility
Using winipcfg, ipconfig , and ifconfig
Using the winipcfg Utility
Using the ipconfig Utility
Using the ifconfig Utility
Using the tracert Utility
Using the Telnet Utility
Using the nslookup Utility

Chapter 5 Network Operating Systems

Microsoft Windows
Features
Client Support
Interoperability
Authentication
File and Print Services
Application Support
Security
Novell NetWare
Features
Client Support
Interoperability
Authentication
Directory Structure
File and Print Services
Application Support
Security
 UNIX/Linux
Features
Client Support and Interoperability
Authentication
File and Print Services
Application Support
Security
Macintosh
Features
Client Support
Interoperability
Authentication
File and Print Services
Application Support
Security
Summary
Exam Essentials
Review Questions
Answers to Review Questions

Chapter 6: Wired and Wireless Networks

Before Installing New Hardware or Software
Standard Operating Procedures
Environmental Issues
Error Messages and Log Files
Current Configuration and Baselines
Other Documentation
Wireless Networking
Wireless Network Components
Wireless Network Installation
Installation Type
Workstation Configuration
Configuring a Windows 9x Network
Configuring a Windows 2000 Network Client
Configuring Windows Clients for NetWare Network Access
Network Installation Tools
Wire Crimper
Media Testing Tools
Punchdown Tool
Summary
 Exam Essentials
Review Questions
Answers to Review Questions

Chapter 7 WAN and Remote Access Technologies

Remote Access Connection Configuration Requirements 283
Hardware Requirements 284
Software Requirements 285
Remote Access Connection Methods 286
The Public Switched Telephone Network (PSTN) 286
Integrated Services Digital Network (ISDN) 288
Other Digital Options 289
Remote Access Protocols 296
Serial Line Internet Protocol (SLIP) 296
Point-to-Point Protocol (PPP) and PPPoE
(Point-to-Point Protocol over Ethernet) 297
Point-to-Point Tunneling Protocol (PPTP) 302
Windows Remote Access Services (RAS) 308
Remote Desktop Protocol (RDP) 308
Summary 309
Exam Essentials 309
Review Questions 310
Answers to Review Questions

Chapter 8 Network Access and Security

Accessing Network Resources
Client Selection
Installing the Windows 95/98 and NT/2000 Client
Installing the NetWare Client
Installing the UNIX Client
Selecting a Primary Client
Managing User Account and Password Security
Network Resource-Sharing Security Models
Managing Accounts
Managing Passwords
Using Firewalls Firewall Technologies
Comparing Firewall Operating System Platforms
Understanding and Defending against Hacker Attacks
Hacker Tools: Common Network Attacks
Intruder Detection: Defense Techniques
 DoD Security Standards
Trusted Computer System
Trusted Network Interpretation
Certified Operating Systems and Networks
Understanding Encryption
Uses for Encryption
How Encryption Works
Encryption Keys
Security Policies
Security Audit
Clean Desk Policy
Recording Equipment
Other Common Security Policies
Breaking Policy
The Exit Interview
Summary
Exam Essentials
Review Questions
Answers to Review Questions

Chapter 9 Fault Tolerance and Disaster Recovery

Assessing Fault Tolerance and Disaster Recovery Needs
Hot Site
Warm Site
Cold Site
Power Management
Surge Protectors
Battery Backup Systems
Line Conditioners
Disk System Fault Tolerance
Disk Mirroring
Disk Duplexing
Disk Striping
Redundant Array of Inexpensive
(or Independent) Disks (RAID)
Backup Considerations
Backup Media Options
Backup Utilities
Backup Types
 Tape Rotation Schedule
Virus Protection
Types of Viruses
Updating Antivirus Components
Scanning for Viruses
Software Revisions
Is It Necessary?
Where to Get Patches
How to Apply Patches
Summary
Exam Essentials
Review Questions
Answers to Review Questions
Chapter 10 Network Troubleshooting
Narrowing Down the Problem
Did You Check the Simple Stuff?
Is Hardware or Software Causing the Problem?
Is It a Workstation or a Server Problem?
Which Segments of the Network Are Affected?
Are There Any Cabling Issues?
Troubleshooting Steps
Step 1: Establish Symptoms
Step 2: Identify the Affected Area
Step 3: Establish What Has Changed
Step 4: Select the Most Probable Cause
Step 5: Implement a Solution
Step 6: Test the Result
Step 7: Recognize the Potential Effects of the Solution
Step 8: Document the Solution
The Troubleshooter’s Resources
Log Files
Manufacturers’ Troubleshooting Resources
Hardware Network Troubleshooting Tools
Software Troubleshooting Tools
Troubleshooting Tips
Don’t Overlook the Small Stuff
Prioritize Your Problems
Check the Software Configuration
Don’t Overlook Physical Conditions
Don’t Overlook Cable Problems
 Check for Viruses
Summary
Exam Essentials
Review Questions
Answers to Review Questions
Glossary
451
Index 491