COMPETENCY - BASED

LEARNING MATERIAL
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Sector

HOW
TOURISM TO USE
Qualification THIS
Title

FOOD & BEVERAGE SERVICES

NCII
Unit of Competency 

 WELCOME GUESTS AND TAKE FOOD &

BEVERAGE ORDERS
Module Title

 WELCOMING GUESTS AND TAKE FOOD & BEVERAGE

ORDERS

POLYTECHNIC COLLEGE OF DAVAO DEL SUR- INC0.

'ac Arthur (ighway, )rgy. *iagot, +igos ity

COMPETENCY BASED LEARNING MATERIAL

Welcome to the module in FOOD & BEVERAGE SERVICES NCII QUALIFICATION. This
module contains training materials and activities for you to complete.

The unit of competency “Welcome gue! "#$ !"%e oo$ "#$ 'e(e)"ge o)$e)* contains
knowledge, skills and attitude required for TRAI!!".

#ou are required to go through, a series of learning activities in order to complete each
learning outcome of the module. In each learning outcome are I#o)m"!+o# S,ee!- Sel.C,ec%-
T"% S,ee! "#$ /o' S,ee!0 Then follow these activities on your own. If you have questions, don$t
hesitate to ask your facilitator for assistance.

The goal of this course is the development of practical skills in supervising work%&ased
training. Tools in planning, monitoring and evaluation of work%&ased training shall &e
prepared during the workshop to support in the implementation of the training program.

This module is prepared to help you achieve the required competency, in 1FOOD AND
BEVERAGE SERVICES NCII*0
This will &e the source of information for you to acquire knowledge and skills in this
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• Work through all the information and complete the activities in each section.
• Read information sheets and complete the self%check. Answer keys are included in this
package to allow immediate feed&ack. Answering the self%check will help you acquire
the knowledge content of this competency.
• -erform the task sheets and o& sheets until you are confident that your output conforms to
the performance criteria checklist that follows the sheets.
• "u&mit outputs of the task sheets and o& sheets to your facilitator for evaluation
and recording in the Accomplishment hart. /utputs shall serve as your portfolio during
the institutional competency evaluation.

 A ce)!++c"!e o "c,+e(eme#! will &e awarded to you after passing the evaluation. #ou must
pass the institutional competency evaluation for this competency &efore moving to
another competency.

FOOD AND BEVERAGE SERVICES

NCII

320 Hour
Co!"#!" o$ "% Co'(#"#!)* + B,# L#,r!!. M,"#r,/

No Unit o f C ompetency Module T itle Code

1 Prepare t he ining Preparing the TRS1!"#$

D dining
Room/Restaurant Area for room/restaurant area for
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• Work through all the information and complete the activities in each section.
• Read information sheets and complete the self%check. Answer keys are included in this
package to allow immediate feed&ack. Answering the self%check will help you acquire
the knowledge content of this competency.
• -erform the task sheets and o& sheets until you are confident that your output conforms to
the performance criteria checklist that follows the sheets.
• "u&mit outputs of the task sheets and o& sheets to your facilitator for evaluation
and recording in the Accomplishment hart. /utputs shall serve as your portfolio during
the institutional competency evaluation.

 A ce)!++c"!e o "c,+e(eme#! will &e awarded to you after passing the evaluation. #ou must
pass the institutional competency evaluation for this competency &efore moving to
another competency.

FOOD AND BEVERAGE SERVICES

NCII

320 Hour
Co!"#!" o$ "% Co'(#"#!)* + B,# L#,r!!. M,"#r,/

No Unit o f C ompetency Module T itle Code

1 Prepare t he ining Preparing the TRS1!"#$

D dining
Room/Restaurant Area for room/restaurant area for
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