Id Now: Instrument User Manual

Download as pdf or txt
Download as pdf or txt
You are on page 1of 77

ID NOW

INSTRUMENT USER MANUAL

NAT-000
ID NOW Instrument User Manual

ID NOW Instrument User Manual


INITIAL ADMIN SETUP

USB with Power on


Software &
Update loading

Initial Admin
Software User Clock
Admin password
Update Login reset
Setup reset

Home

ID NOW Instrument User Manual


HOME SCREEN MENUS
Home 30/Jan/2018
User ID 10:12am

Run Run QC Review


Test Test Memory

Preferences Setup Log Out

Home

Run Run Review Preferences Setup Logout


Test QC Test Memory

Patient
Language New
Test Login
User
Results

QC Test Sound User


Users
Results Name

Search Brightness Assay Import


Results Preference Users

Export Patient Export


About
Results Details Users

Early
Export
Date Detection,
Logfile
on/off

Transmission Time
Status

Auto-
Logout

Network Setup

Remote Status
Mode

Connectivity Auto-
Sending

QC
Lockout

Lot
Management

Auto Print

Reset to
Factory
Default

*The Connectivity Status options will only appear when the instrument has been configured
by the Admin to specify the port and address of the ASTM LIS, HL7, or POCT server.

ID NOW Instrument User Manual


CONTENTS
Warnings and Safe Use................................................................ 4
1 Introduction........................................................................... 6
1.1 Intended Use....................................................................................................6
1.2 Product Description........................................................................................6
1.3 Instrument Specifications ..............................................................................7
1.3.1 Instrument ................................................................................................7
1.3.2 12V Power Supply......................................................................................8
1.4 Unpacking........................................................................................................ 8
1.5 Instrument Calibration................................................................................... 8
1.6 Maintenance & Cleaning................................................................................9
1.7 Components.....................................................................................................9

2 ID NOW Instrument at a Glance......................................10


3 Getting Started - Setup....................................................... 12


3.1 Initial Setup.................................................................................................... 12
3.2 Instrument Status Light ............................................................................... 12
3.3 User Interface................................................................................................ 12
3.4 Home Screen................................................................................................. 13
3.5 Navigation...................................................................................................... 13
3.6 Onscreen Keyboard....................................................................................... 13
3.7 Admin Setup..................................................................................................14

4 Setup Menu.......................................................................... 17
4.1 Log In (Admin Access Only)........................................................................ 17
4.2 Users............................................................................................................... 18
4.3 Assay Preferences (Admin Access Only)..................................................20
4.3.1 Sample Type Selection (Admin Access Only).....................................21
4.3.2 Early Detection (Admin Access Only).................................................21
4.4 Patient Details (Admin Access Only)........................................................ 22
4.5 Date (Admin Access Only)......................................................................... 22
4.6 Time (Admin Access Only)......................................................................... 22
4.7 Auto Logout (Admin Access Only)............................................................ 23
4.8 Network (Admin Access Only)................................................................... 23
4.9 Remote Mode (Admin Access Only)......................................................... 24

ID NOW Instrument User Manual 1


4.10 Connectivity (Admin Access Only)........................................................... 24
4.11 Connectivity Setup Screen (Admin Access Only).................................. 25
4.11.1 IP Address (Admin Access Only).........................................................25
4.11.2 Port Number (Admin Access Only).....................................................25
4.11.3 Clear Settings (Admin Access Only)....................................................25
4.12 Status Screen............................................................................................... 26
4.13 Auto-Sending Screen (Admin Access Only)............................................ 26
4.14 Clear Sent History (Admin Access Only)................................................ 26
4.15 QC Lockout (Admin Access Only or via POCT server) ........................ 26
4.16 Lot Management (Admin Access Only or via POCT server) ................ 29
4.17 Auto Print (Admin Access Only) .............................................................. 31
4.18 Reset To Factory Default (Admin Access Only)...................................... 31

5 Preferences Menu............................................................... 32
5.1 Language........................................................................................................ 32
5.2 Sound............................................................................................................. 32
5.3 Brightness...................................................................................................... 33
5.4 About ............................................................................................................ 33
5.5 Instrument Information............................................................................... 33

6 Running a Test..................................................................... 34
6.1 User Login..................................................................................................... 34
6.2 Main Menu.................................................................................................... 35
6.3 First Time Use............................................................................................... 35
6.4 Running A Test.............................................................................................. 35

7 Running a QC test.............................................................. 37
7.1 Run QC Test..................................................................................................37
7.2 QC Test Results............................................................................................ 38

8 Printing Test Results........................................................... 39


9 Review Memory..................................................................40
9.1 Patient Test Results......................................................................................40
9.1.1 Actions Key.............................................................................................42
9.2 QC Test Results............................................................................................ 42
9.3 Search Results............................................................................................... 43
9.4 Export Results............................................................................................... 43
9.5 Export Logfile................................................................................................44

2 ID NOW Instrument User Manual


10 Software Updates................................................................45
11 Accessories.......................................................................... 47
11.1 Universal Printer........................................................................................... 47
11.2 Barcode Scanner........................................................................................... 47
11.3 ID NOW™ USB Drive.................................................................................. 47

12 Errors and Warnings............................................................48


12.1 Errors.............................................................................................................48
12.1.1 Power On & Loading Error..................................................................48
12.1.2 Initial Admin Setup Error....................................................................48
12.1.3 User Login Errors.................................................................................49
12.1.4 Home Errors.........................................................................................51
12.1.5 Run Test / Run QC Test Errors...........................................................51
12.1.6 Printing Result Error............................................................................53
12.1.7 Review Memory Error.........................................................................53
12.1.8 Search Results Error............................................................................54
12.1.9 Export Results & Export Logfile Errors.............................................54
12.1.10 New User Errors...................................................................................54
12.1.11 User Details Errors...............................................................................55
12.1.12 Import Users Errors.............................................................................56
12.1.13 Export Users Errors.............................................................................56
12.1.14 Network Errors.....................................................................................56
12.1.15 Admin Password Errors.......................................................................57
12.1.16 Miscellaneous Errors............................................................................58
12.2 Warnings........................................................................................................ 59
12.2.1 Home Warnings....................................................................................59
12.2.2 Run Test/Run QC Test Warnings........................................................60
12.2.3 Setup Warnings.....................................................................................61
12.2.4 User Warnings.......................................................................................61

13 Symbols............................................................................... 62
14 Ordering and Contact Information...................................64
15 Warranty.............................................................................. 65

ID NOW Instrument User Manual 3


WARNINGS and SAFE USE
The following warnings are to be used as an aide in risk mitigation.

 aution: Use only the power supply that is provided with the instrument. Use
C
the appropriate power supply for the region. The correct power supply is required
to maintain the safety and electromagnetic compatibility of the system.

 aution: The power supply that is provided should only be used with the
C
ID NOW Instrument.

 aution: Hot Surfaces. The Sample Receiver holder in this instrument operates
C
at up to 60ºC (140ºF) and may cause contact burns or damage to materials in
contact with this area.

 aution: Always operate this instrument on a clean, flat, level and stable surface
C
not in direct sunlight. Do not drop the instrument. Ensure that air flow to the
ventilation openings located on the back and base of the instrument are not
restricted.

Caution: Never move the instrument while a test is in progress.

 aution: Follow proper infection control guidelines for handling all specimens
C
and related items. Properly dispose of all contaminated waste according to
federal, state, and local requirements.

 aution: Risk of electrical shock. Do not operate the instrument or the power
C
supply if it has been opened, damaged or exposed to moisture, condensation or
rain.

 aution: Do not disassemble or attempt to repair the ID NOW Instrument


C
or other accessories as there is a risk of damage to the instrument. This
instrument does not contain serviceable parts and should be returned for repair.
Disassembling the instrument will also void the warranty.

 aution: Only operate the instrument for its intended purpose and in
C
accordance with this user manual and warnings. If the instrument is used in a
manner not specified in the user manual, protection provided by the equipment
will be impaired. This instrument (including power supply) is designed to operate
within the manufacturer’s specifications. Do not exceed the manufacturer
specifications when in use.

4 ID NOW Instrument User Manual


 aution: Position the unit with clear access to connectors. Keep connected
C
cables clear of work areas such that tripping or catching will not pull the unit off
its work bench. The mains socket outlet intended for use with ID NOW power
supply should be located near the instrument and be readily accessible. Abbott
recommends that cables are disconnected when not in use for an extended
period.

 aution: USB and Ethernet Interfaces. If intended for connection to external


C
equipment, please ensure that interfaces of such equipment are separated from
mains by double or reinforced insulation and present no risk of electrical shock.

 aution: If any assay components are dropped, cracked, found to be damaged or


C
open when received, DO NOT USE and discard.

 aution: Due to the high sensitivity of the assays run on the instrument,
C
contamination of the work area with previous positive samples may cause false
positive results. Handle samples according to standard laboratory practices.
Clean instruments and surrounding surfaces according to instructions provided
in Section 1.6, Maintenance & Cleaning.

 aution: Once reacted, the Test Base contains large amounts of amplified
C
sample (Amplicon). Do not disassemble the Test Base and Transfer Cartridge.
In the case of a positive sample this could lead to amplicon leakage and potential
false positive ID NOW test results.

 aution: To avoid contamination, do not move the ID NOW Instrument during a


C
run or until all assay components have been removed from the instrument.

ID NOW Instrument User Manual 5


1 INTRODUCTION
1.1 Intended Use
The ID NOW™ Instrument is a fluorescence-based instrument for the processing
and analysis of ID NOW tests.

This document describes the setup, configuration and operation of the ID NOW
Instrument, which utilizes isothermal nucleic acid technology for the qualitative
detection of a range of infectious diseases. It is intended to aid in the diagnosis of
these diseases.

1.2 Product Description


ID NOW utilizes isothermal nucleic acid amplification technology for the qualitative
detection of infectious diseases. Consumables such as Test Bases and Sample
Receivers are required to run each assay.

The reaction tubes in the Test Base contain the reagents required for amplification of
the target nucleic acid and an internal control. ID NOW utilizes a pair of templates
(similar to primers) for the specific amplification of the target nucleic acid and
a fluorescently-labeled molecular beacon designed to specifically identify the
amplified targets.

To perform the assay, the Sample Receiver and Test Base are inserted into the
ID NOW Instrument. The sample is added to the Sample Receiver and transferred
via the Transfer Cartridge to the Test Base, initiating target amplification. Heating,
rotation and detection is provided by the instrument, with results automatically
reported.

Additional assay specific information and work flows are detailed in the respective
product inserts.

6 ID NOW Instrument User Manual


1.3 Instrument Specifications
1.3.1 Instrument
Color Touch Screen 3.5”

10/100 Mbps Ethernet Port for Data Transfer


Communications 3 x USB Ports for data export, barcode reader and
printer
999 patient test results
99 QC test results
Data storage
Memory allows search and retrieval
Archive or export via USB
12V DC from external AC/DC supplied
plug pack
Power Supply
DC Voltage fluctuation: ±10%
DC Current consumption: 12V DC, 3.0 Amps
8.15” W x 5.71” H x 7.64” D
Dimensions
207 mm W x 145 mm H x 194 mm D

Weight 3.0 kg

Indoor Use
15ºC to 30ºC (50ºF to 86ºF)
Operating
10% to 80% RH (non-condensing)
Environment
0m (1.01 bar) to 2000m (0.763 bar)
IP20

15ºC to 30ºC (50ºF to 86ºF)


Storage 10% to 80% RH (non-condensing)
0m (1.01 bar) to 2000m (0.763 bar)

ID NOW Instrument User Manual 7


1.3.2 12V Power Supply
Rated input voltage: 100-240VAC

Rated input frequency: 50/60Hz

Rated input current: 1.2 Amps

Operating environment: As per instrument

Storage environment: As per instrument

Output voltage: 12V

Output current: 3.5 Amps

1.4 Unpacking
Unpack the ID NOW Instrument and place on a clean, flat, level and stable surface
within reach of an electrical outlet. The ID NOW Instrument has a carrying handle
located on the back of the instrument for transport purposes. Use the carrying
handle when removing the instrument from the box and when transporting short
distances. Place instrument in a location where the air vents located in the back of
the instrument will not be blocked. Avoid placing the instrument in direct sunlight.

Inspect for any obvious signs of damage. Report any damage immediately
to Abbott. Allow the instrument to equilibrate to room temperature for at least
30 minutes.

1.5 Instrument Calibration


The ID NOW Instrument is factory calibrated and does not require any further
calibration and verification.

However, if the instrument was transported or moved, a performance check


using ID NOW positive and negative controls is recommended to ensure proper
functionality.

8 ID NOW Instrument User Manual


1.6 Maintenance & Cleaning
The ID NOW Instrument is maintenance-free and has no serviceable parts. In the
case of instrument failure or damage, contact Abbott Technical Support.

Acceptable cleaning agents include the following:

• 70% ethanol - available in commercial wipes or on a damp, lint free cloth


• 10% bleach - on a damp, lint free cloth only
Do not spray or pour solution directly onto instrument when cleaning. Ensure no
excess liquid is used when cleaning as it may damage the instrument.

Abbott recommends that the exterior instrument surfaces and the surfaces visible
under the open lid be cleaned daily. Clean surrounding bench area. Clean instrument
and surrounding areas immediately after possible patient sample contamination.

Do not disassemble the instrument for cleaning.

Do not immerse in water or cleaning solutions.

Do not clean with soap or other solutions.

1.7 Components
The following items are supplied with the ID NOW Instrument:

• Power Supply and Adaptor


• ID NOW Instrument User Manual
• ID NOW Instrument Quick Start Guide

ID NOW Instrument User Manual 9


2 ID NOW INSTRUMENT at a GLANCE

ID NOW Instrument, Front View


Lid
LCD Color
Display Screen
Test Base
Holder

Sample Receiver
Holder

Audio
Speaker

LED Status Indicator

10 ID NOW Instrument User Manual


ID NOW Instrument, Back View

USB Connection Carrying Handle

Power
Connection
Power
Button Ethernet
Connection

USB Connection x 2

ID NOW Instrument User Manual 11


3 GETTING STARTED - SETUP
For unpacking and calibration, see Sections 1.4 and 1.5.

3.1 Initial Setup


Connect the 12V power supply to the instrument.
Plug the appropriate, country specific adapter into
an appropriate electrical outlet.

Power Up: Once the power is connected, press


and hold the Power Button on the right side of the
instrument to power up and start the instrument.
Once the instrument is running, it may be turned
off (shut down) by pressing and holding the Power
Button for 3 seconds
or longer.
If the unit is unattended for one hour, the instrument will switch to power save
mode, and the screen will go black. Touch the screen to return the unit to active
display operation.

3.2 Instrument Status Light


The lower right side of the front panel of the ID NOW Instrument includes a white
light. This light should illuminate immediately when the instrument is powered up.
The light statuses are:

State Indication
Slow flash Starting up/ heaters not at temperature

On solid Heaters at temperature

Fast flash Software updates, Hardware fault, or shutting down

3.3 User Interface


All Operator interactions with the ID NOW Instrument are performed using the
instrument touch screen.

12 ID NOW Instrument User Manual


3.4 Home Screen
Home Screen: Displays buttons for access to:
Home
User ID
30/Jan/2018
10:12am
• Run Test
• Run QC Test
Run Run QC Review
Test Test Memory • Review Memory
• Preferences
Preferences Setup Log Out
• Setup (Admin Access Only)
• Log Out
The current set time and date is displayed in the top
Main Menu – Home Screen
right hand corner of the screen.

3.5 Navigation
Preferences Up & Down Arrows:
Language English Enable navigation to scroll through
Sound Enabled menus and increase/decrease
Brightness 50% setting values.
About Home:
Select Home at any time to return
Example of Navigation Bar to the Home screen.

3.6 Onscreen Keyboard

Q W E R T Y U I O P 1 2 3 4 5 6 7 8 9 0

A S D F G H J K L / : ; ( ) $ & @ “

# Z X C V B N M # + = . , ? ! ‘

123 ABC

Onscreen QWERTY Keyboard & Numeric Keypad

The Onscreen QWERTY Keyboard & Numeric Keypad enable user input into the
ID NOW Instrument. Press ‘123’ or ‘ABC’ to swap between text and number entry.

Note: Barcode input will operate at any time in these screens and can add text as if
entered via the onscreen keypad.

Note: If Chinese language is selected, the Pinyin keyboard will be available. If Japanese
is selected, Romaji will be available.

ID NOW Instrument User Manual 13


3.7 Admin Setup
Creating the Admin ID
Create Admin Password The instrument requires one Admin user to be set
up. The user-name is automatically set to ‘Admin’,
Q W E R T Y U I O P
but the password must be chosen.
A S D F G H J K L Admin User Name: Admin
# Z X C V B N M Admin Password chosen by Admin.
123

After power-up, the Create Admin Password screen will be displayed. The Admin
user must type in their chosen password and press .
Passwords are case-sensitive and must be alphanumeric. The password cannot
contain spaces. Passwords must be 2-20 characters.
The instrument will ask for confirmation of the password. If password is correct,
press to advance to the next screen. If password is incorrect, press Cancel to
return to the Create Admin Password screen.
Rescue Password The Admin can set a rescue password in case the
Would you like to define a Rescue
original is lost or forgotten.
Password that can restore access
if the Admin password is lost?

No Yes

Recovery Key Use keyboard to enter the rescue password and reset
Please refer to user manual.
password.
Recovery Key:
If rescue password is lost, an error screen will indicate
####-####-#### 'Password Not Recognized'. Admin can choose 'Reset'
and a Recovery Key will be automatically generated by
the instrument.
Cancel OK

Enter Reset Code


[####-####-####]
Contact Abbott Technical Support with the
Recovery Key. A Reset Code will be provided.
Q W E R T Y U I O P
Use Keyboard to enter reset code and press
to advance to Enter a New Password.
A S D F G H J K L

# Z X C V B N M

123

14 ID NOW Instrument User Manual


Setting the Date
Date Set the correct date using the up and down arrow
keys and the touch screen to move between day,
month and year.
3 / NOV / 2013
This screen will be displayed automatically following
creation of Admin Password.
OK Press OK to advance.

Setting the Time


Time Set the correct time using the up and down arrow
12 Hour 24 Hour
keys, and choose between a 12 Hour or 24 Hour
display using the touch screen.
11 : 35 PM
This screen will be displayed automatically once the
date is set.
OK Press OK to advance.

Self Test
Self Test The instrument will now run a Self Test before
Running self test,
proceeding to the Home screen.
please wait ...

Self Test If the instrument lid is open, the instrument


Close lid to
will prompt to close the lid before running the Self
proceed. Test. The Self Test will not proceed until the lid is
closed.

ID NOW Instrument User Manual 15


Home
Home
User ID
30/Jan/2018
10:12am
When initial set-up is complete, the Home screen
will be displayed, with the current time and date
Run
Test
Run QC
Test
Review
Memory
shown in the top right, and User ID in top left
corner of the screen.
Preferences Setup Log Out Abbott recommends that the Admin selects Setup
to finish configuring the instrument and to add
additional users. See Section 4 for details.
Alternatively, the Admin can run a test by selecting Run Test. When an assay or
the instrument is used for the first time, or following a software upgrade, the user
is required to run both a positive and a negative successful QC test before patient
testing is allowed. See Sections 6 and 7 for details.
If not ready to continue set up or run tests, Abbott recommends that the Admin
logs out by selecting Log Out.

16 ID NOW Instrument User Manual


4 SETUP MENU
Home>Setup
Setup The Setup screen allows the Admin to configure the
Login ID & Password Required
instrument. Use the up and down arrows to scroll
Users 99
through menus.
Assay Preferences Settings are saved even when power is off.
Patient Details Settings include:
• Login
• Users
• Assay Preferences
• Patient Details
• Date
• Time
• Auto-logout
• Network
• Remote Mode
• Connectivity
• QC Lockout
• Lot Management
• Auto-Print
• Reset to Factory Default
Chosen options are displayed to the right of each
setting.

4.1 Log In (Admin Access Only)


Home>Setup>Login
Log In Log In allows the Admin to choose User ID
password requirements to allow access to the
instrument.
User ID Only
User ID & Password If Users do not require passwords, select ‘User ID
Only’ and press OK. If a password is preferred,
OK select ‘User ID & Password’ and press OK.

The selected option will apply to all Users with the exception of the Admin, who
will always be required to use a password when logging on as ‘Admin’.
If the system is changed from User ID & Password to User ID Only, existing
passwords are retained in the event the Admin selects User ID & Password in the
future.
If the system is changed from User ID Only to User ID & Password, user
passwords are set to ‘password’ as a default, if a password has not been set
previously for the user. The Admin can change each User’s password individually,
as needed.
ID NOW Instrument User Manual 17
4.2 Users
Home>Setup>Users
Users Users

New User JAN

ADMIN CINDY

Import Users MARSHA

Export Users

The User Menu allows the Admin to add, delete and edit the list of instrument
users.

New User: Home>Setup>Users>New User (Admin Access Only)


Enter User ID or Scan Enter the User ID (for example, the User’s name),
or scan User ID using an electronic barcode, then
Q W E R T Y U I O P
press .
A S D F G H J K L The User ID must be 2 to 20 characters and
# Z X C V B N M alphanumeric. User IDs are not case sensitive.
123

Enter Password If required, the instrument will prompt Admin to


enter the password and press .
Q W E R T Y U I O P Passwords are case-sensitive and must be
A S D F G H J K L alphanumeric. The password cannot contain spaces.
# Z X C V B N M

123

Note: A unique User ID is required for each user. If a duplicate User ID is entered, the
instrument will prompt to use a different ID. All users may change their own password.

User Details: Home>Setup>Users


User Details The User’s password will be displayed, and can be
User Name: James
changed by pressing ‘Edit User’.
Password: 123password

Edit User

Delete

OK

18 ID NOW Instrument User Manual


Enter Existing Password Enter existing password and press .
Then enter new password and press .
Q W E R T Y U I O P Passwords are case-sensitive and must be
A S D F G H J K L alphanumeric. The password cannot contain spaces.
# Z X C V B N M

123

Enter New Password Note: If the Admin user has been selected, neither the
password nor the delete button will be displayed on this
Q W E R T Y U I O P
screen.
A S D F G H J K L Press to return to the previous screen.
# Z X C V B N M

123

Edit User Certifications are managed by the POCT system


Change Password password
and indicate which assays the user is certified to
Certifications
run. Users can use the Edit User Screen to change
Rescue Password
their password and view current Certifications.
Admin will also have option to set Rescue Password.
OK Note: Users not managed by POCT system will not
see certifications.

Deleting a User: Home>Setup>Users (Admin Access Only)


User Details To delete a current User, press delete.
User Name: James
A warning will be displayed confirming to delete
Password: 123password
user.
Edit User Press OK to delete User and return to the Setup
Delete Users screen.
OK Press Cancel to return to the Users screen without
deleting the user.
Note: Deleting a User is permanent. Once deleted, the User profile will be lost.
Test results already stored in the instrument performed by this User will not be affected.

ID NOW Instrument User Manual 19


Export Users: Home>Setup>Users>Export Users
Export Users Export all configured users to a USB drive
Exporting users to USB device ...
connected to the instrument.
This user list can then be imported to another
ID NOW Instrument, to the same instrument
following a reset to factory settings or after
software upgrades.
Press OK to return to the Users screen.
Export Users

Exported 12 users.

OK

Import Users: Home>Setup>Users>Import Users


Import Users Import a complete user list that has been exported
Importing users from USB
from an ID NOW Instrument, using a USB drive
device... connected to the instrument.
Press OK to return to the User screen.
Note: Only Users exported from an ID NOW
Instrument can be imported.

Import Users

Imported 8 users.

OK

4.3 Assay Preferences (Admin Access Only)


Home>Setup>Assay Preferences
Select Test The Assay Preferences Menu allows the Admin to
ID NOW Assay 1
Enabled enable or disable a particular assay.
User Select

ID NOW Assay 2 Enabled The Admin can select the desired assay from the
Swab

ID NOW Assay 3 Enabled Select Test menu.


User Select

20 ID NOW Instrument User Manual


Home>Setup>Assay Preferences
Strep A Preferences When the Assay Enabled indicator is set to on
(default mode) the assay is selected and will appear
Assay Enabled
on the Assay menu choice. In this example, Strep A
is enabled.

Sample Type Swab

OK

4.3.1 Sample Type Selection (Admin Access Only)


Home>Setup>Assay Preferences> <Assay Name> >Sample Type
If the assay has more than one sample type available to them, the Admin will be allowed
to choose the applicable sample types for that assay on the instrument.
Sample Type - Flu A & B As an example, the Influenza A & B test is shown.
Swab If Swab is selected, only the swab method will be
Viral Transport Media shown when running a test.
Select Per Test If Viral Transport Media (VTM) is selected, only the
VTM method will be shown when running a test.
OK

Choose Select per Test if the instrument is intended to run both Swabs and VTM
samples. Users will be required to select the appropriate Sample Type each time
they run a test.
Press OK to save the settings and return to the Setup Menu.

4.3.2 Early Detection (Admin Access Only)


Home>Setup>Assay Preferences> <Assay Name>
Influenza A & B Preferences Some Assays offer an Early Detection feature:
The Early Detection feature allows a multi-target
Assay Enabled
assay to end as soon as a positive result is detected
Early Detection Enabled
in one of the targets. The second target will not be
reported.
Sample Type Swab
TO TURN ON EARLY DETECTION: ensure that
OK
the Early Detection Enabled box is ticked.
TO TURN OFF EARLY DETECTION: ensure that
the Early Detection Enabled box is clear.

ID NOW Instrument User Manual 21


4.4 Patient Details (Admin Access Only)
Home>Setup>Patient Details
Patient Details Use the Patient Details menu option to enable
a confirmation step in the Read Test workflow
Positive Patient ID
to verify the identity of the patient. This
Always Prompt
Positive Patient ID feature is only enabled when
Display Patient Info connectivity is set to POCT-1A.
Press Always Prompt to toggle between on
OK (checked) and off (unchecked).
Note: The POCT server can enable/disable Positive Patient
ID.
Display Patient Info Patient Info can be displayed on Screen or on
On Screen
Printout by pressing Display Patient Info which
will advance to a screen to choose On Screen and/
On Printout
or On Printout. Press OK to accept changes and
return to Home screen.

OK

4.5 Date (Admin Access Only)


Home>Setup>Date
Date The Date Menu allows the Admin to set the correct
date.
Use the up and down arrow keys and the touch
3 / NOV / 2013 screen to change the date and move between day,
month and year.
Press OK to save the settings and return to the
OK Setup Menu.

4.6 Time (Admin Access Only)


Home>Setup>Time
Time The Time Menu allows the Admin to set the correct
time.
12 Hour 24 Hour
Use the up and down arrow keys and touch screen
11 : 35 PM
to change the time and choose between a 12 Hour
or 24 Hour display.
Cancel OK
Press OK to save the settings and return to the
Setup Menu.

22 ID NOW Instrument User Manual


4.7 Auto Logout (Admin Access Only)
Home>Setup>Auto-Logout
Auto-Logout The Auto-Logout Menu allows the Admin to select
when the instrument automatically logs a User out
after 5 minute and up to 60 minutes of inactivity.
5 Min Use the up and down arrow keys to change Auto-
Logout time in 5 minute intervals.
To turn feature off, scroll up from 60 Min.
Cancel OK
Press OK to save the settings and return to the
Setup Menu.

4.8 Network (Admin Access Only)


Home>Setup>Network
Network The Network menu allows the Admin to configure
DHCP
the network settings on the Instrument.
Static Functions supported include:
IP Address: 10.0.1.121
Subnet Mask: 255.255.0.0 • Select between DHCP and Static IP address
Gateway:
DNS Address:
10.0.1.121
255.255.255.0
assignment.
Cancel OK
• Configure IP Address.
• Configure Subnet Mask.
Edit Addresses
• Configure Gateway
IP Address 100.100.100.100
• Configure DNS
Subnet Mask 255.255.255.0

Gateway 100.100.100.100
The default is DHCP. To switch to static IP, an IP
address, Subnet Mask, Gateway, or DNS Address
DNS Address 100.100.100.100
must be entered manually using Edit Addresses
Cancel OK
screen. The details will show on right of screen, if
IP Address set.
10.0.1.121 Press to save the settings and return to the
1 2 3 4 5 6 7 8 9 0 Setup Menu.
/ : ; ( ) $ & @ “

# + = . , ? ! ‘

ABC

Some networks require registration of a device before they are assigned an IP


address. Please consult with your Network Administrator or IT Help Desk, as
needed.

ID NOW Instrument User Manual 23


4.9 Remote Mode (Admin Access Only)
Home>Setup>Remote Mode
Remote Mode Remote Mode is currently not available for use by
Remote Mode Enabled
end users.
Client connections: 0
IP Address: 172.16.0.161

Cancel

4.10 Connectivity (Admin Access Only)


Records may be transmitted to a Laboratory Information System (LIS) or Point of
Care Data Management System (POC DMS).

Icons Icons appear at the upper right on certain screens


when Connectivity activity occurs.
The top icon indicates an activity is in progress.
The middle icon indicates successful completion.
The bottom icon indicates an error occurred during
a connectivity activity.

Home>Setup>Connectivity
Connectivity The Connectivity Menu allows the Admin to
configure, edit, or control sending messages to a
ASTM LIS Laboratory Information System or the Point of
HL7
Care Data Management system via the Ethernet
POCT-1A
network connection. Choose either ASTM LIS,
HL7, or POCT and press OK to select.
OK

Connectivity

Setup

Status nnn Unsent

Auto-Sending Enabled, 5 Min

Clear Sent History

24 ID NOW Instrument User Manual


4.11 Connectivity Setup Screen (Admin Access Only)
Home>Setup>Connectivity>Setup
Setup The Admin can set the IP Address and Port
IP Address 100.100.100.100
corresponding to the Laboratory Information
Port Number 51122
System or Point of Care Data Management
Test Connection Success
System.
Clear Settings Test Connection can be used to determine if the
Cancel instrument can reach a compatible server at the
configured address and port.
Changes to the IP Address and Port Number are
only persisted if the user presses the OK button;
Cancel will discard changes.

4.11.1 IP Address (Admin Access Only)


Home>Setup>Connectivity Setup>IP Address
IP Address Note: This is for entering the IP address of the LIS , HL7
10.0.1.121
or POCT server, not of the ID NOW instrument itself.
1 2 3 4 5 6 7 8 9 0

/ : ; ( ) $ & @ “

# + = . , ? ! ‘

ABC

4.11.2 Port Number (Admin Access Only)


Home>Setup>Connectivity Setup>Port Number
Port Number

51122

1 2 3 4 5 6 7 8 9 0

/ : ; ( ) $ & @ “

# + = . , ? ! ‘

ABC

4.11.3 Clear Settings (Admin Access Only)


Home>Setup>Connectivity Setup>Clear Settings
Warning Selecting OK will return connectivity IP Address
Are you sure you want to clear
and Port Number to “Not Set” and return to the
all the current connection Connectivity menu.
settings?

Cancel OK

ID NOW Instrument User Manual 25


4.12 Status Screen
Home>Setup>Connectivity Status
Status Status shows how many total records are
Unsent Results: 2
in memory and how many have not been sent
Total Results: 4 to the connectivity server. This number includes
both QC test results and patient test results.
Test Connection Success
Test Connection tests connectivity to the server, as
Send All Unsent
seen under Connectivity Setup.
Back Stop
Send All Unsent sends all records to the server that
have not previously been successfully sent.

4.13 Auto-Sending Screen (Admin Access Only)


Home>Setup>Connectivity>Auto-Sending
Auto-Sending When Auto-Sending is enabled, the instrument
Auto-Sending
will regularly attempt to send all unsent records to
the connectivity server at the configured period.
The available selections are 5, 10, 15, or 30
Auto-Send Period: 5 Min
Minutes, 1 Hour, and 1 Day.

OK

4.14 Clear Sent History (Admin Access Only)


Home>Setup>Connectivity>Clear Sent History
Clear Sent History erases the time and date record for all results sent successfully.
This feature may be used if switching to a new laboratory information system or if
the user wants to re-transmit all test results.

4.15 QC Lockout (Admin Access Only or via POCT server)


Home>Setup>QC Lockout
The Admin can enable the QC Lockout function to ensure that a QC negative and
positive test must be run before patient testing is allowed on each new assay lot.
Note: When using POCT, the remote server can update these settings.
Setup Select QC Lockout to configure QC Lockout
Connectivity
options.
QC Lockout

Lot Management

Reset to Factory Default

26 ID NOW Instrument User Manual


QC Lockout Select each assay from the QC Lockout menu to
ID NOW Assay 1 Off
configure QC Lockout.
ID NOW Assay 2 Off

ID NOW Assay 3 Off

QC Lockout - ID NOW Assay 1 The QC Lockout Menu allows the Admin to


configure QC lockout options for the assay
Warn Lockout Off selected.
Units Days
Select Off to disable QC Lockout (default)
Frequency 100 Select Lockout or Warn to prevent any patient
Cancel OK
tests being performed with a new lot until negative
and positive QC has passed for that lot.
The QC Lockout function when enabled (warn or
lockout mode) also allows the Admin to configure
a testing interval for the assay chosen (lot
independent).
In the Lockout mode when the assay frequency
expires, the user will be prompted to run a QC test
for that particular assay before a patient test can
be run.
In the Warn mode, when the assay frequency
expires it will present the user with an option to
proceed.
Units are set as either days or number of tests
performed by pressing the units button.
Frequency can be set between 1-1000. (If testing
interval is not required set frequency at 1000
days.)
Press Frequency to proceed to the touchscreen
keypad.

Frequency To set the Frequency enter the number of days


1000 or tests. Press X to reselect or to confirm and
1 2 3 4 5 6 7 8 9 0
continue.
/ : ; ( ) $ & @ “

# + = . , ? ! ‘

ABC

ID NOW Instrument User Manual 27


QC Lockout - ID NOW Assay 1 The screen will indicate selected Units and
Frequency. Press Cancel to return to previous
Warn Lockout Off screen. When parameters are set as desired, press
OK to confirm and continue.
Units Days

Frequency 100

Cancel OK

QC Lockout The QC Lockout screen will provide a summary for


ID NOW Assay 1 Warn - 100 Tests
each assay enabled on the instrument.
ID NOW Assay 2 Lockout - 30 Days

ID NOW Assay 3 Off

When the QC Lockout function is enabled (warn or lockout) the user will be
prompted to run QC negative and positive controls before a patient test can be
run. Alternatively, the user can change to a different lot (which has had a valid QC
negative and positive control associated with it.)
Run QC Test Both QC negative and QC positive tests must
Positive QC Test
generate valid results before the instrument can run
Negative QC Test
a patient test. Select Run QC Test and follow the
steps in Section 7.

28 ID NOW Instrument User Manual


4.16 Lot Management (Admin Access Only or via POCT server)
Home>Setup>Lot Management
This feature allows the Admin to review detailed Lot information.
Setup Select Lot Management to review QC test of lots
Remote Mode
on instrument as well as to Export and/or Import
lots to and from instrument
Connectivity

QC Lockout

Lot Management

Lot Management Lot Management allows Admin to:


View All Lots • View All Lots on the instrument
Search Lots • Search for specific lots using assay,
Import QC Results date range, or status
Export QC Results • Import QC Results onto the instrument from
USB Drive
• Export QC Results on instrument to USB
Lot List
Drive
0123456 ID NOW Assay 1
Select View All lots to view a list of all lots currently
0246810 ID NOW Assay 2
on the instrument. The Lot Status and Assay will be
0369121 ID NOW Assay 3
visible.
0451548 ID NOW Assay 2
Pos and Neg QC results passed
Incomplete Pos or Neg QC results
Pos or Neg or both QC results failed
Lots will be listed chronologically from newest
qualification to oldest.
Select Search Lots to search for a specific Lot or all
Lots run for a specific assay.
Lot - 0123456 Select a lot to see its details. In this example, the
Test Type: Influenza A & B
Assay name as well as instrument serial number and
Negative QC 13/JAN/2018 the Date and Time of its QC runs will be displayed.
SN: A2ED6618
The Admin has the option to Lockout the chosen
Positive QC N/A
Lot here, regardless of current status. Press Cancel
Lockout
to return or OK to continue.
Cancel OK
Note: If the lot is transmitted from POCT server,
instrument serial number and date will not be present.

ID NOW Instrument User Manual 29


Search Lots Enter Lot number or Assay name. Press OK to
continue.
Q W E R T Y U I O P

A S D F G H J K L

# Z X C V B N M

Cancel 123 OK

Export QC Results Chose Export QC Results to export all lots


Exporting lot QC Results
on instrument.
to USB device...
1. Enter USB drive
2. Select Export QC Results
This screen will appear to confirm export is in
process.

Export QC Results This screen confirms Export completed successfully.


Exported 8 lot QC Results.

OK

Import QC Results Choose Import QC Results to import lots from a


Importing lot QC Results
USB drive that contains exported lot files.
to USB device...
1. Enter USB drive
2. Select Import QC Results
This screen will appear to confirm import is in
process.

Import QC Results This screen confirms Import completed


Imported 12 lot QC Results.
successfully.
Note: For any particular lot, information on USB drive
will replace information already on the instrument.

OK

30 ID NOW Instrument User Manual


4.17 Auto Print (Admin Access Only)
Home>Setup>Auto Print
Setup Use the Auto Print menu option to configure the
Auto-Print On
instrument to print the test result immediately
after running a test.
Reset to Factory Default

Setup Use toggle to enable or disable Auto Print.


Auto-Print Enabled Click OK to continue.

Cancel OK

4.18 Reset To Factory Default (Admin Access Only)


Home>Setup>Reset to Factory Default
Setup Reset to Factory Default can be accessed through
Auto-Print On
the Setup screen and allows the Admin to return
the instrument to the default factory settings.
Reset to Factory Default

Caution: This will delete all users, patient test results, and QC results
from the instrument. It is recommended that any desired data be
exported before performing this function.

ID NOW Instrument User Manual 31


5 PREFERENCES MENU
Home>Preferences
Preferences Preferences allow the modification of the
Language English
instrument settings.
Sound Enabled Settings include:
Brightness 50% • Language
About • Sound
• Brightness

The About screen displays information about the instrument.


Chosen options are displayed to the right of each setting.

5.1 Language
Home>Preferences>Language
Language Warning Warning

English Active Change language? Language changed.


Reboot required.
Italiano XXXXXXX
Français

Deutsch

Cancel OK OK

Language allows the selection of a preferred language.


Select the desired language from the list. When prompted, press OK to save the
settings. The instrument will prompt to reboot the instrument for languages to take
immediate effect.

5.2 Sound
Home>Preferences>Sound
Sound The Instrument uses sound for the following
Keyboard Clicks On
functions:
Alerts On
• A click whenever the touch screen
is used.
• Tones will sound to indicate when the
Volume level: 80 instrument warm up routine is complete,
OK when the transfer cartridge is recognized, and
when the test is complete, as well as for alerts
and warnings.
Keyboard clicks and alert sounds can be turned on or off by using the touch
screen. Volume can be increased or decreased using the up and down arrows.
Press OK to save the settings and return to the Preferences Menu.

32 ID NOW Instrument User Manual


5.3 Brightness
Home>Preferences>Brightness
Brightness The screen brightness may be adjusted using the up
and down arrows. The default and recommended
Brightness
setting is 50%.
Brightness Level: 30% Press OK to save the settings and return to the
Preferences Menu.
OK

5.4 About
Home>Preferences>About
About this Device Information about the instrument is
displayed here.
Press Info to display further instrument
Serial No. CB8EC413
Software © 2013-2019 Axxin, used under license.
2018-2019 Abbott. All rights reserved. All trademarks
information.
referenced are trademarks of either the Abbott group of
companies or their respective owners.

Back Info

5.5 Instrument Information


Home>Preferences>About>Info
About this Device The Info screen displays the following information:
Serial No: BB8F3616 • Instrument Serial Number
Baseboard Ver: 3 Core Ver: 4
FAM-3.0.8 ROX-3.0.8 Tray-4.1.0 Baseboard-2.00
Application Ver: 5.0.2
• Baseboard Version
IP Address: 172.16.0.16
MAC Address: 00:04:A3:E5:AB:F9 • Coreboard Version
Rev ID: d74c027fea3f
Update Number: 0553
Configuration: C.1.0.0
RAM: 255068 KB
• Firmware Versions
Back • Application Version
• IP Address
• MAC Address
• Revision ID
• Software Update Number
• Total Memory (RAM)
• Assay Configuration

ID NOW Instrument User Manual 33


6 RUNNING a TEST
If the instrument is being used for the first time, it must be set up by the Admin
before a test can be run. For further details refer to Section 3 for Admin setup.
• Refer to Section 4.2 to add Users.
• Refer to Section 5.1 to select language preferences.

6.1 User Login


Enter User ID or Scan When the instrument is switched on, or after
another User has logged out, the Enter User ID or
Q W E R T Y U I O P
Scan screen will be displayed.
A S D F G H J K L Enter the User ID, or scan using an electronic
# Z X C V B N M barcode reader, press to advance.
123
If a password is required (as specified by the Admin
Enter Password
during Setup), a prompt will appear to enter the
password. Press to advance.
Q W E R T Y U I O P

A S D F G H J K L

# Z X C V B N M

123

The instrument will automatically perform a Self Test.

Self Test:
Self Test The instrument will run a Self Test before
Running self test,
proceeding to the Home screen.
please wait ...

Self Test If the instrument lid is open, the instrument will


Close lid to
prompt to close the lid before running the Self Test.
proceed. The Self Test will not proceed until the lid is closed.

34 ID NOW Instrument User Manual


6.2 Main Menu
Home
User ID
30/Jan/2018
10:12am
Once Self Test is complete, the Home screen is
displayed.
Run Run QC Review
Test Test Memory

Preferences Setup Log Out

6.3 First Time Use


Run QC Test When an assay or the instrument is used for the
Positive QC Test
first time the user is required to QC the instrument
Negative QC Test
by running both a QC negative and QC positive
external control before patient testing is allowed.

Both QC negative and QC positive tests must generate valid results before the
instrument can run a patient test. Select Run QC Test and follow the steps in
Section 7.

6.4 Running A Test


From the Home screen, select Run Test.
Home 30/Jan/2018
User ID 10:12am

Run Run QC Review


Test Test Memory

Preferences Setup Log Out

Run Test Select the desired test from the list of assays
ID NOW Assay
available. Refer to Running a Test in the assay
specific ID NOW product insert for further details.

ID NOW Instrument User Manual 35


Run Test Select your sample type.
Please Select Sample Type If the assay chosen has multiple sample types to
choose from, the user will be prompted to select
Sample type 1 their sample type.
Sample type 2

Enter or Scan Patient ID Enter Patient ID using on screen keyboard or


barcode scanner.
Q W E R T Y U I O P The Patient ID must be a minimum of 2 and
A S D F G H J K L maximum of 20 characters, is case-sensitive, and
# Z X C V B N M must be alphanumeric.
123 If the ID has been entered manually, press when
complete.
If the ID has been scanned and the Patient
ID is valid, if the barcode scanner is set up to
automatically advance, the instrument will
automatically advance to the next screen.
If the barcode scanner is not set up to automatically
advance, press .

Confirm Patient ID.


Run Test Check that the Patient ID information is correct
Patient ID:
and press OK to confirm.
10AX425
If the Patient ID is not correct, press Cancel to
return to the Enter Patient ID screen.

Cancel OK

Run Test Note: If user is connected to LIS system via POCT-1A,


Patient ID:
and the Positive Patient ID is enabled, the instrument will
10AX425 query LIS for that patient's ID. It will return patient data to
Name: Earl Johansen
DoB: 11/Nov/1959 be confirmed by pressing OK. If not found, or if multiple
Positive Patient ID: One Match matches are found, press Edit Info to enter Given Name,
Edit Info Family Name, and Date of Birth (DoB).
Cancel OK
Note: If Always Prompt Feature is enabled, press Edit Info
to advance to edit screens.

Caution: Confirmation is required as Patient ID is not editable once


testing has commenced.

It is essential that the on-screen prompts are followed throughout the testing
process. See specific test product inserts for further information.
36 ID NOW Instrument User Manual
7 RUNNING a QC TEST
ID NOW test kits contain Positive and Negative External Controls. When an assay
or the instrument is used for the first time, or when the software is upgraded, the
User is required to run both a positive and a negative successful QC test before
patient testing is allowed. See specific test product inserts for further information
regarding QC test frequencies. Further controls may be tested in order to conform
with local, state and/or federal regulations, accrediting groups, or the lab’s standard
Quality Control procedures.

Select Run QC Test on the Home screen.

7.1 Run QC Test


Select the QC test to be run
Run QC Test Select the desired assay from the list of available
ID NOW Assay
assays.

Run QC Test Select and confirm a Positive or Negative QC test.


Positive QC Test
Confirm the test type to match the QC sample
intended for testing by pressing OK and follow the on
Negative QC Test
screen prompts to complete testing.
If the incorrect QC test has been selected, press
Cancel to return to the QC Test Menu screen.

Run QC Test Press OK to confirm. To edit sample ID, press Edit


Confirm test: QC Sample for optional keyboard entry.
Strep A Test
Positive QC Test The QC test is run in the same manner as a patient
QC Sample ID
10AX425
test.
Edit QC Sample ID For QC test procedure refer to the specific test
Cancel OK product inserts for running a test.

ID NOW Instrument User Manual 37


7.2 QC Test Results
Positive QC Test Results Negative QC Test Results
1/Jan/2013 11:22am 1/Jan/2013 11:22am
User ID: Abbottuser1 Procedural User ID: Abbottuser1 Procedural
QC Sample ID: ######## Control Valid QC Sample ID: ######## Control Valid

Flu A/B Positive QC Pass Flu A/B Negative QC Pass

New Test Print New Test Print

QC test results will be displayed on the screen upon test completion.


These examples show positive and negative QC results for an Influenza
A & B Test.
QC Test Results When Connectivity has been configured, the status
1/Jan/2013 11:22am of each result is displayed on the QC Test Results
User ID: Abbottuser1 Procedural
QC Sample ID: ########
Sent: DD/MMM/YYYY hh/mm am/pm
Control Valid screen:
Flu A/B Negative QC Pass • Not Sent
• Q
 ueued for sending (as Not Sent, but
New Test Actions Auto-Sending is enabled, which will
eventually send the record)
• Connecting…
• Sending…
• Failed to send
• Failed to send, retrying…
• Sent (followed by the send date and time)
If a test result fails to transmit correctly, the instrument will attempt to send it
again up to 5 additional times, with a 30 second wait between attempts.

QC Test Results This screen will be displayed if the instrument has


No results saved.
not yet been used or following export and deletion
of all results.

OK

38 ID NOW Instrument User Manual


8 PRINTING TEST RESULTS
To print results, attach the Universal Printer to the ID NOW Instrument. See
Section 11, Accessories, for further details and ordering information.

A single report for a single test of interest


Influenza A & B Test may be printed at the completion of a
test or from the review memory screen
Patient ID: abcd123 (Home>Review Memory).
Date: 12/Jul/2014
Attach the Universal Printer to the
Time: 11:22 AM
instrument. Select Print. The instrument
Influenza A: Positive will print a report on a tear-off sticker.
Influenza B: Negative The ID NOW Instrument will set the
Procedural Control Valid
default printer to the “connected” printer
Lot number: 0708530 if only one Universal Printer is connected.
If more than one printer is connected,
Test ID: 1ef614e5-2283-43 the instrument will set the "first printer"
30-a109-7df6e533b9d9 connected printer as default.
It is recommended that the ID NOW
User ID: admin Instrument is used with only one
Instrument serial number: BAAC7715 connected Universal Printer.

ID NOW

Abbott also recommends that only the Universal Printer be used with the
ID NOW Instrument.
Note: Data printed will vary depending on selections in Setup>Patient Details.

ID NOW Instrument User Manual 39


9 REVIEW MEMORY
The ID NOW Instrument’s memory screens enable a user to search through the
stored data.

Select Review Memory from the Home menu screen.

Home>Review Memory
Review Memory Navigate through the instrument memory by
Patient Test Results
viewing a list of Patient Tests or QC Tests.
QC Test Results

Search Results

Export Results

Review Memory Patient and QC Test Results are exported in JSON


Export Logfile
format. A Logfile that records all the instrument
Transmission Status
Pending actions can also be exported.
nnn Unsent

The Status selection is accessible to all users from


this screen.

9.1 Patient Test Results


Home>Review Memory>Patient Test Results
Patient Test Results Select to choose what subset of test results to
All
view. Selecting "All" will display all of the Patient
Influenza A & B
Test Results on the instrument, whereas choosing a
Strep A
specific assay will display only Patient Test Results
that match that assay type.
RSV

Back

Patient Test Results 4 of 10 A list of all stored Patient Test Results will be
Patient9 RSV displayed, showing the first 8 characters of the
27/Sep/2018 07:28

Patient8 Influenza A & B Patient ID. Use the up and down arrows to scroll
26/Sep/2018 07:28

Patient7
Strep A through the list, and the touch screen to select and
25/Sep/2018 07:28

Patient6 RSV view a particular result.


24/Sep/2018 07:28

Caution: Saved data should be archived regularly to prevent loss. See


Section 9.4, Export Results.

40 ID NOW Instrument User Manual


Test Results
10AX425
Example of a Test Result, viewed in the instrument
1/Jan/2014
11:22am
memory.
User ID: Abbottuser1 Procedural
Control Valid

Flu A: Negative

Flu B: Positive

New Test Print

Test Results
10AX425
When Connectivity has been configured, the
1/Jan/2013
11:22am
connectivity status of each result is displayed on the
User ID: Abbottuser1 Procedural
Control Valid Test Results screen:
Flu A: Negative
• Not Sent
Flu B: Positive
• Queued for sending (as Not Sent, but
Back Actions Auto-Sending is enabled, which will
eventually send the record)
• Connecting…
• Sending…
• Failed to send
• Failed to send, retrying…
• Sent (followed by the send date and time)
No Results Saved
Patient Test Results This screen will be displayed if the instrument has
No results saved.
not yet been used for patient testing or following
export and deletion of all results.

OK

Invalid Test Results


Test Results
10AX425
If a test completes but the instrument failed to
1/Jan/2014
11:22am
determine a result, the test will display an Invalid
User ID: Abbottuser1 Procedural
Control Valid message for that result and will archive it in the
Flu A: Invalid instrument memory.
Flu B: Invalid
This example shows an Influenza A & B Invalid test
New Test Print result. Refer to the relevant Package Insert for
further details.
Repeat the test using new test pieces. An invalid test may occur due to:
• Patient sample interference.
• Instrument malfunction.
• Malfunction of one or more of the test pieces.
ID NOW Instrument User Manual 41
9.1.1 Actions Key
Test Results When Connectivity has been configured, instead of
Print Print, the Actions key is displayed.
Send Result This opens the Test Actions menu, which contains
Print (as before) and Send Result.
Send Result will send only the selected result.
Cancel It may also be used to send a result that was
QC Test Results previously sent.
Print

Send Result

Cancel

9.2 QC Test Results


Home>Review Memory>QC Test Results
QC Test Results Select to choose what subset of test results to view.
All
Selecting "All" will display all of the QC Test Results
Influenza A & B
on the instrument, whereas choosing a specific
Strep A
assay will display only
QC Test Results that match that assay type.
RSV

Back

QC Test Results 10 of 99 A list of all stored QC Test Results will be displayed,


Positive Strep A showing the date and time the test was run. Use
14/Nov/2012 11:22am

Negative Influenza A & B the up and down arrows to scroll through the list,
14/Nov/2012 6:23pm

Negative
Strep A and the touch screen to select and view a particular
14/Nov/2012 11:13am

Positive RSV result


13/Nov/2012 11:22am

Negative QC Test Results Negative QC Test Results Examples of


01/Jan/2013 04:32 pm 1/Jan/2013 11:22 am QC Test Results,
User ID: Abbottuser1 Procedural User ID: Abbottuser1 Procedural
QC Sample ID: ######## Control Valid QC Sample ID: #######
Sent: DD/MMM/YYYY hh/mm am/pm
Control Valid viewed in the
Flu A/B Negative QC Pass Flu A/B Negative QC Pass
instrument memory.

Back Print Back Actions

42 ID NOW Instrument User Manual


9.3 Search Results
Home>Review Memory>Search Results
Search Results Use the Search Results function to search for
particular Patient Test Results.
Q W E R T Y U I O P The instrument will search Patient IDs and Date/
A S D F G H J K L Times, based on the text entered.
# Z X C V B N M

123

Patient Test Results 4 of 10 For example: Searching for the text “Jan” will return
Patient9 RSV any test results where the Patient ID contains
27/Sep/2018 07:28

Patient8 Influenza A & B the text “Jan”, and also any test results that were
26/Sep/2018 07:28

Patient7
Strep A obtained during the month of January.
25/Sep/2018 07:28

Patient6 RSV
24/Sep/2018 07:28

A list of results matching the search criteria will be displayed and results may be
selected and viewed.

9.4 Export Results


Home>Review Memory>Export Results
Export Results To export results, for example when the instrument
Exporting results to USB
memory is full, a USB drive must be inserted into
device ... one of the instrument USB ports. Individual test
results are exported in JSON format. A summary
of all test results on the instrument will be in CSV
format.

Export Results After successfully exporting the results, the


Results successfully exported
instrument will give the option to delete all results
to USB device. stored in the instrument.
Delete local results?

Cancel OK

ID NOW Instrument User Manual 43


 aution: The ID NOW Instrument holds up to 999 patient results and
C
up to 99 QC test results. A warning will appear prior to a full memory.
Test and QC results must be exported before the memory is full, or
memory will be overwritten.

Export Results Archive saved data regularly to prevent loss.


Local results deleted.

OK

9.5 Export Logfile


Home>Review Memory>Export Logfile
Export Logfile If there is an issue using the instrument, Abbott
Exporting logfile to USB
Technical Support may request to export a Logfile
device ... and email it to them. Abbott Technical Support
will use the information in the log file to assist with
diagnosis of the issue.

Export Logfile To export Logfile, a USB drive must be inserted


Logfile exported.
into one of the instrument USB ports. Logfiles
are not readable by users. Send log files to Abbott
Technical Support to assist with instrument
diagnosis.
OK

Press OK to return to the Review Memory screen.

44 ID NOW Instrument User Manual


10 SOFTWARE UPDATES
USB Software Update:
 aution: Stored test data and users may be deleted during the software update
C
process. Test results and users stored on the ID NOW Instrument must be
exported to an external formatted, USB Flash Memory Drive prior to
performing a software update. Users may be reimported after the update.

 aution: DO NOT REMOVE USB DRIVE DURING SOFTWARE


C
UPDATE. USB Flash Memory Drive can be removed from the
ID NOW Instrument as per the software update sequence detailed below.

Update Sequence:
Step 1: Prior to software update, export test results and users stored on the
instrument.

Step 2: Turn the instrument off by pressing and holding the power button for 3
seconds or longer.

Step 3: Attach USB Flash Memory Drive with the required software update
(provided by Abbott) to the instrument via the USB port located on the
side of the instrument.

Step 4: Power up the ID NOW Instrument by pressing and holding the power
button. The instrument will automatically display the start-up status bar.
Follow the on-screen instructions to initiate the software update.

Step 5: Press OK to install the configuration file. Warning


This step is necessary to enable any new Install configuration file?
Assay Types.
Press OK to install.
This will clear all Assay QC
Statuses.

Cancel OK

Step 6: When complete, the instrument will advance to the Login screen.
(Note: Due to a firmware update, the instrument may reboot on its own.
Repeat Step 5 if this occurs.)

ID NOW Instrument User Manual 45


Step 7: Remove the USB drive. Turn the instrument off by removing the power
cable from the instrument. (Do not use the power button to power off the
instrument.) Wait 10 seconds and then reattach the power cable to the
instrument. Power up the ID NOW Instrument by pressing and holding
the power button. The instrument will power up as normal.

Prior to running an assay with the new software for the first time, the user is
required to run a positive and negative successful QC test before patient testing is
allowed. See Section 6.
If expected QC results are not obtained or you are unable to complete the software
update, please contact Abbott Technical Support.

Note: Only one USB drive may be present during the software update process.

46 ID NOW Instrument User Manual


11 ACCESSORIES
Accessories for use with ID NOW Instrument are available separately:
• Universal Printer
• Barcode Scanner
• ID NOW USB Drive

11.1 Universal Printer


Order Number: 55115

Replacement Sticker Roll: 26333

Data Cable: EQ005002

Refer to Universal Printer User Manual for more information. Abbott recommends
using the Universal Printer with the ID NOW Instrument.

11.2 Barcode Scanner


Order Number: OPR2001ZWU1-201

Refer to the Barcode Scanner User Manual for more information. Only use the
Barcode Scanner provided by Abbott with the ID NOW Instrument.

11.3 ID NOW USB Drive


Order Number: EQ004001

Abbott recommends using the ID NOW USB Drive with the ID NOW Instrument.

Alternatively, other commercially available USB Flash Memory Drives can be used.
The USB must meet the following requirements:
• Formatted for FAT32, min 512 MB with only 1 partition.
• The USB Flash Memory Drive does not perform CD-ROM emulation.
• The USB Flash Memory Drive does not require proprietary software loaded to run it.

ID NOW Instrument User Manual 47


12 ERRORS and WARNINGS
This section provides troubleshooting steps for specific error and warning codes.
Once the steps listed below are executed, if the error or warning persists, contact
Abbott Technical Support. Contact numbers can be found at the end of the User
Manual.

12.1 Errors
[Note: These are arranged in order of the time they may appear in
the process]

Example Screen:
Error

Invalid Password
Must be 2 to 20 characters.

OK

12.1.1 Power On & Loading Error


Error: Please Set Clock
If the internal battery fails, the instrument will lose the time and date.
Action: The Admin must log in and reset the date and time:
Home>Setup>Date; Home>Setup>Time.
If this error occurs in a subsequent power up of the instrument, there may be an
on-going time and date fault.

12.1.2 Initial Admin Setup Error


Error: Invalid Password
Passwords must be 2 to 20 characters long, are case-sensitive, and must be
alphanumeric. The password cannot contain spaces.
Action: Choose a password that meets the above criteria.

48 ID NOW Instrument User Manual


12.1.3 User Login Errors
Error: User ID Not Recognized
The instrument does not recognize the User ID entered.
Action: Press OK to try again. If the error persists, the Admin must log in to
check that the User ID has not been deleted. If it has, or if this is a new User, the
Admin must set up the User ID:
Home>Setup>Users or
Home>Setup>Users>New User.
User IDs are not case sensitive.

Error: Password Not Recognized


The instrument does not recognize the password entered.
Action: Press OK to try again. If the error persists, the Admin can log in to check
or change the password: Home>Setup>Users.
A Reset button is visible on Error screen only to the Admin. Admin can Press to enter
Rescue Password or to retrieve the Recovery Key for Reset Code. See section 3.7.
Note: Passwords must be 2 to 20 characters long, are case-sensitive, and must be
alphanumeric. The password cannot contain spaces.

Error: Firmware Communications Error


The instrument cannot conduct its Self Test.
Action: Press OK to try again. If the error persists, reboot the instrument by
turning it off and on again.
If this error persists, tests cannot be run on the instrument. However, stored data
can be viewed: Home>Review Memory.

Error: Rotor Hardware Error


The instrument has failed its Self Test due to a rotor fault.
Action: Open the lid and ensure there are no consumable parts or other items
blocking movements of the test rotor.
If no obstruction is found and error persists, discontinue using the instrument and
contact Technical Services.

ID NOW Instrument User Manual 49


12.1.3 User Login Errors
Error: Reading Error – Empty Well
The instrument has failed the Self Test due to the empty wells having a high
fluorescence reading.
Action: Ensure that the Test Base is not in the Test Base holder, and press OK to
try again. If the Test Base is not present, clean the Test Base well using a swab and
ethanol and press OK to try again.
If this error persists, tests cannot be run on the instrument. However, stored data
can be viewed: Home>Review Memory.

Error: Reading Error – High Side


The instrument cannot conduct its Self Test. The instrument has failed its Self Test
due to a target in the instrument not providing sufficient response.
Action: Press OK to try again, press Home to return to the Home menu. Without
successfully completing Self Test the user can review results and instrument
details but cannot run a test.
If this error persists, tests cannot be run on the instrument. However, stored data
can be viewed: Home>Review Memory.

Error: Discard Pieces for Self Test


The instrument cannot conduct its Self Test if parts of the test are inside the
instrument.
Action: Remove test pieces as shown under Running a Test, and press OK to try
again.
If this error persists or if there are no test pieces in the instrument, check that
there is not a foreign object or contamination obscuring the detector window in
the bottom of the sample receiver heater block as this may be registered by the
instrument as a sample receiver consumable being in place.
Press OK to try again, press Home to return to the Home menu. Without
successfully completing Self Test the user can review results and instrument
details but cannot run a test.
If this error persists, tests cannot be run on the instrument. However, stored data
can be viewed: Home>Review Memory.

50 ID NOW Instrument User Manual


12.1.4 Home Errors
Error: QC Test Failed
The QC test failed for the selected assay and must be repeated successfully
before patient samples can be tested.
Action: Press OK to return to the Home screen and run a QC test again
(Home>Run QC Test).
If this error persists, tests cannot be run on the instrument. However, stored data
can be viewed: Home>Review Memory.

Error: The Last Self Test Failed


The instrument’s last Self Test failed.
Action: Press OK to return to the Home screen. Log out (Home>Logout) and try
logging in again.
If this error persists, tests cannot be run on the instrument. However, stored data
can be viewed: Home>Review Memory.

12.1.5 Run Test / Run QC Test Errors


Error: No Configuration File Installed
A configuration file has not been installed on the instrument.
Action: Press OK to return to the Home screen. Contact Abbott Technical
Services.

Error: Invalid Patient ID


Patient ID must be 2 to 20 characters long, are not case-sensitive, and must be
alphanumeric. The Patient ID cannot contain spaces.
Action: Press OK to try again. If the error persists while using the barcode
scanner, enter the patient ID manually.

Error: Barcode Not Recognized


The instrument has not recognized the barcode on the Test Base and cannot start
the testing process.
Action: Press OK to try again. The instrument will ask to remove the Test Base.
The instrument will then perform a Self Test. Once complete, try again using the
same Test Base.
If the error persists, dispose of the Test Base and try a new Test Base.
Note: The barcode on the Test Base must face the back of the instrument to be
recognized.

ID NOW Instrument User Manual 51


12.1.5 Run Test / Run QC Test Errors
Error: Timeout
The instrument has timed out during any of the steps in the testing process. More
than the defined amount of time elapsed during one of the steps outlined below.
For example:
1. Between inserting the Test Base and inserting the Sample Receiver.
2. Between the completion of the warm up and the addition and confirmation of
the sample
3. Between adding the sample and transferring it from the Sample Receiver to the
Test Base.
4. Between transferring the sample and closing the lid.
Action: Press OK. Remove and dispose of all test pieces and repeat with a new
test. Follow the on-screen instructions closely.

Error: Lid Open


The lid must not be opened during the testing process.
Action: Press OK. Remove and dispose of all test pieces and repeat with a new
test.

Error: Test Failed


The test has encountered an unrecoverable error.
Action: Press OK. Remove and dispose of all test pieces and repeat with a new
test.

Error: Invalid Frequency


If the User enters a non-numeric or numerical value greater than 1000, for the
QC frequency, this Error will appear.
Action: Press OK and enter a numeric value between 1 and 1000.

Error: QC Incomplete
For assays configured with QC Lockout set to Warn or Lockout, this Error will
appear when a new patient test is attempted with a lot that does not have a valid
QC Positive and Negative result.
Action: Select OK to stop the patient test and proceed to conduct a QC run for
the lot OR the user must use a different lot of consumables for the run.

52 ID NOW Instrument User Manual


12.1.5 Run Test / Run QC Test Errors
Error: Assay Locked Out
If a frequency is set under lockout within the QC Lockout function, when the
assay Frequency expires and a user attempts to conduct a patient test for that
assay; this error message will appear.
Action: Proceed to conduct a QC run for the assay before a patient test can be run.

Error: Lot Locked Out


If the consumable lot detected has been locked out by the administrator, this error
message will appear.
Action: Press OK and Contact Administrator

12.1.6 Printing Result Error


Error: Printer Not Found
The instrument has not recognized the printer.
Action: If printer is not connected, connect it. If it is connected, check the printer
connection. Press OK to try again.
If this error persists, completely unplug the printer, reconnect to the instrument
and press OK to try again.
Confirm the printer power supply is connected and the printer is turned on.
Confirm printer power LED is illuminated. Confirm USB data cable is connected
at the printer and the instrument.
If the problem persists, remove USB connector at the instrument,
wait 10 seconds, and reconnect.
Repower the instrument and try again. The test result can be printed from the
Review Memory screen.

12.1.7 Review Memory Error


Error: Test Result Not Valid
The stored result has been corrupted and cannot be viewed.
Action: Press OK to return to the list of test results.

ID NOW Instrument User Manual 53


12.1.8 Search Results Error
No Results Found.
No results have been found matching the search criteria.
Action: Press OK and try searching again using new search criteria

12.1.9 Export Results & Export Logfile Errors


Error: USB Device Not Found
The instrument has not recognized the USB drive.
Action: If a USB drive is not connected, connect it. If it is connected, check the
connection. If this error persists, try using a different USB drive.
Press OK to return to the Review Memory screen.

Error: Export Failed


The export was not successful.
Action: Repeat the export process. If this error persists, try using a different USB
drive.
Press OK to return to the Review Memory screen.

12.1.10 New User Errors


Error: Maximum Users Reached
A maximum of 999 users plus the Admin user can be set up.
Action: Press OK to return to the User screen to review the Users and delete
Users no longer needed. This will not affect saved data.
Note: The Admin cannot be deleted.

Error: Invalid User ID


The User ID is in an invalid format. It must be 2 to 20 characters and
alphanumeric. User IDs are not case sensitive.
Action: Press OK to try again. If the error persists, enter the User ID manually.

Error: User ID Already Exists


The User ID already exists.
Action: Press OK to try again. If this is a different user, assign a unique User ID.

54 ID NOW Instrument User Manual


12.1.10 New User Errors
Error: Invalid Password
Passwords must be 2 to 20 characters long, are case-sensitive, and must be
alphanumeric. The password cannot contain spaces.
Action: Press OK to try again. Choose a password that meets the above criteria.

12.1.11 User Details Errors


Error: Password Not Recognized
The instrument does not recognize the password entered.
Action: Press OK to try again. Note that passwords are case-sensitive.
If error persists, the Admin can log in to check or change the password:
Home>Setup>Users.

Error: Invalid Password


Passwords must be 2 to 20 characters long, are case-sensitive, and must be
alphanumeric. The password cannot contain spaces.
Action: Choose a password that meets the above criteria.

Error: Certification Expired


If user certification has expired for running an assay, this error will appear
(When connected to middleware system).
Action: Contact Admnistrator
Note: If connected to LIS system, user would not be included in user list.

Error: USB Drive Not Found


The instrument has not recognized the
USB drive.
Action: If a USB drive is not connected, connect it. If it is connected, check the
connection.
If this error persists, use a different USB drive.

Error: Import Failed


The import was not successful.
Action: Repeat the import process. If this error persists, ensure that the USB
drive contains the user list. If the error continues, try exporting the user list again
from the source ID NOW Instrument, if available, and import again.
If error persists, export the list to a different USB drive and import again.

ID NOW Instrument User Manual 55


12.1.12 Import Users Errors
Error: USB Device Not Found
The instrument has not recognized the USB drive.
Action: If a USB drive is not connected, connect it. If it is connected, check the
connection.
If this error persists, use a different USB drive.

Error: Import Failed


The import was not successful.
Action: Repeat the import process. If this error persists, ensure that the USB
drive contains the user list. If the error continues, try exporting the user list again
from the source ID NOW Instrument, if available, and import again.
If error persists, export the list to a different USB drive and import again.

12.1.13 Export Users Errors


Error: USB Drive Not Found
The instrument has not recognized the USB drive.
Action: If a USB drive is not connected, connect it now. If it is connected, check
the connection.
If this error persists, use a different USB drive.

Error: Export Failed


The export was not successful.
Action: Repeat the export process. If this error persists, ensure that the USB drive
has available memory.
If the error persists, use a different USB drive.

12.1.14 Network Errors


Error: IP Address Invalid
The instrument does not recognize the
IP Address entered.
Action: Press OK to try again. The IP Address must consist of four sets of
numbers, separated by “.” (i.e. 111.222.333.444).
If this error persists, contact your Network Administrator or IT Help Desk to
ensure that the IP Address is correct. Press Cancel to return to the User Settings
screen or Home to return to the Home screen.

56 ID NOW Instrument User Manual


12.1.14 Network Errors
Error: Subnet Mask Invalid
The instrument does not recognize the Subnet Mask entered.
Action: Press OK to try again. The Subnet Mask must consist of four sets of
numbers, separated by “.” (i.e. 111.222.333.444).
If this error persists, contact your Network Administrator or IT Help Desk to
ensure that the Subnet Mask is correct. Press Cancel to return to the User
Settings screen or Home to return to the Home screen.

Error: Network Error


The instrument encountered a network error while trying to apply settings.
Action: Select OK and the instrument will try again.
Check the network connection, and apply the changes again. If the error persists,
reboot the instrument by turning it off and then on again, and attempt the
changes again.

Error: Port Number Invalid


Valid ports are whole numbers between 1 and 65535, as configured and
appropriate to the laboratory information system.
Action: Use a valid port number meeting the criteria described above.

12.1.15 Admin Password Errors


Error: User ID Not Recognized
The instrument does not recognize the Admin ID entered.
Action: Press OK to try again. Ensure that the correct ID was entered. Admin ID:
Admin.

Error: Invalid Password


Passwords must be 2 to 20 characters long, are case-sensitive, and must be
alphanumeric. The password cannot contain spaces.
Action: Choose a password that meets the above criteria.

ID NOW Instrument User Manual 57


12.1.16 Miscellaneous Errors
Error: Critical Error
The software has encountered a critical error and the application can only restart
to recover.
Action: Press OK to reboot the instrument

Error: Temperature Out of Range


The heater temperature is not at the required temperature to perform a test.
Action: Make sure that the lid is closed and wait 5 minutes for the heater to warm
the sample receiver and test base receiver. Repeat the test. If the error persists,
reboot the instrument by turning it off and then on again.

Error: Reading Error – Low Side


The instrument has failed its Self Test due to a target in the instrument not
providing a correct response.
Action: Press OK to try again or press Home to return to the Home menu.
Without successfully completing Self Test the user can review results and
instrument details but cannot run a test.

Error: Hardware Timeout


The instrument hardware encountered an internal hardware response error.
Action: Repeat the test. If the error persists, reboot the instrument by turning it
off and then on again.

Error: Configuration file cannot be installed


There was an error during the installation of a software update.
Action: Power off the instrument, insert the USB containing the software update,
power the instrument back on.
If the issue persists, contact Abbott Technical Services to obtain the latest version
of software.

58 ID NOW Instrument User Manual


12.2 Warnings
[Note: These are arranged in order of the time they may appear in the process]

Example Screen:
Warning

Memory Is Full

OK

12.2.1 Home Warnings


Warning: Memory Almost Full
The instrument can run only 50 more patient tests or 9 more QC tests before the
memory is full.
Action: Press OK to continue to run the current test. With each additional test or
QC test carried out, a similar error will be displayed showing the number of tests
remaining. The Admin must export the stored test results before the memory is
full, or results will be overwritten. See Section 9.4, Export Results.

Warning: Memory Is Full


The instrument can store up to 999 patient test and 99 QC results, and is now full.
Action: To avoid overwriting stored data, the Admin must export the data. See Section
9.4, Export Results.
Alternatively, Press OK to continue to run the current test.
Note that this will overwrite stored data.

Warning: Heater Not At Temperature


The instrument has not yet reached the required temperature.
Action: Press OK to return to the Home screen and wait for the white light on
the front of the instrument to stop flashing before trying again.
If the error persists, power off the instrument, disconnect the DC power input
connector, wait 10 seconds, reconnect and turn on the instrument. When the
white light on the front of the instrument stops flashing, try again.
If this error persists, tests cannot be run on the instrument. However, the stored
data can still be viewed: Home>Review Memory.

ID NOW Instrument User Manual 59


12.2.2 Run Test/Run QC Test Warnings
Warning: Incorrect Test Type
A test base was inserted that does not match the test type initially selected from
the menu.
Action: The test must be restarted. Remove the test base and close the lid to allow
the instrument to perform a self test. Restart the test, as desired.

Warning: Stop Test


The Home button was pressed during testing. Testing cannot be stopped and then
resumed after one or more test pieces have been placed in the instrument.
Action: To continue testing, press Cancel. The timeouts will continue counting
even with this screen displayed.
To cancel the test, press OK. Remove and dispose of all test pieces.

Warning: QC Frequency Exceeded


If a frequency is set under warn within the QC Lockout function, when the assay
Frequency expires and a user attempts to conduct a patient test for that assay;
this warning message will appear.
Action: Select OK to proceed with the run or select Cancel to stop the patient
test and proceed to conduct a QC run for the assay.

Warning: QC Frequency Low


For all assays; this warning message will appear when the testing interval has been
configured and the number of days remaining has either reached 3 (unit set to
days) or when number of tests remaining is at 10%.
Action: Select OK to proceed with the run or select Cancel to stop the current
patient test and proceed to conduct a QC run for the assay.

60 ID NOW Instrument User Manual


12.2.3 Setup Warnings
Warning: Reboot Required
This Warning will display in the Connectivity sub-menu when switching between
Connectivity protocol types.

Warning: Reset Factory Default


If the instrument is reset to factory default settings, all Users, patient and QC
results, preferences and chosen settings, including language, will be lost.
The instrument will start up as it did when first received from the manufacturer,
and can be reconfigured by the Admin.
Abbott suggests exporting all user, patient and QC results to a USB drive prior to
resetting to factory default.
Press Cancel to return to the Setup menu. Press OK to reset to factory default.

12.2.4 User Warnings


Warning: Delete User
If a User is deleted, all data associated with the User will be lost. However, stored
data files will not be affected.
Action: Press OK to permanently delete the user. Press Cancel to return to the
Setup Users screen

ID NOW Instrument User Manual 61


13 SYMBOLS

USB 2.0 High Speed interface connector

Wired Ethernet, 10/100 Mb/s connector

DC Power connector, for connection with supplied


12V DC
external. Power Supply and Adaptor. 12VDC, 3.0
Amp maximum

Hot Surface

Biological Hazard

Caution, consult accompanying documents

Restriction of Hazardous Substances Compliant

Waste Electrical and Electronic Equipment


Directive Compliant

Serial Number

IVD In Vitro Diagnostics

EC REP

62 ID NOW Instrument User Manual


CE Mark

Manufacturer

On-Off Power Button

This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

ID NOW Instrument User Manual 63


14 ORDERING and
CONTACT INFORMATION
Reorder numbers:
#NAT-000: ID NOW Instrument

OUS +1 321 441 7200

Technical Support
Advice Line
Further information can be obtained from your distributor, or by contacting
Technical Support on:

USA
+1 855 731 2288 [email protected]

Africa, Russia, CIS


+44 161 483 9032 [email protected]

Asia Pacific
+61 7 3363 7711 [email protected]

Canada
+1 800 818 8335 [email protected]

Europe & Middle East


+44 161 483 9032 [email protected]

Latin America
+57 (1) 4824033 [email protected]

64 ID NOW Instrument User Manual


15 WARRANTY
Warranty
Limited 2 Year Warranty
Use of the ID NOW Instrument

The ID NOW Instrument is a fluorescence-based instrument for the processing and


analysis of ID NOW tests utilizing isothermal nucleic acid amplification technology
for the qualitative detection of infectious diseases. Proper adherence to the
instructions in the User Manual and package insert are critical to proper operation.

WARNING: Failure to comply with the User Manual could lead to inaccurate results.
Limited Warranty
Manufacturer guarantees to the original purchaser of the Instrument that
the Instrument is free from material defects for two years from the date of
purchase. This warranty does not guarantee the uninterrupted operation of the
Instrument. Manufacturer's only liability and Purchaser's exclusive remedy under
this warranty is that during the warranty period Manufacturer shall replace or
repair, at no charge, and at the Manufacturer's sole discretion, any Instrument
with a defective component. MANUFACTURER MAKES NO OTHER
WARRANTIES AND EXPRESSLY EXCLUDES ANY IMPLIED WARRANTY
OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A
PARTICULAR USE.

There are no user-serviceable parts in the Instrument. Tampering with any portion
of the Instrument, abusing the Instrument or using the Instrument in a manner
inconsistent with its User Manual will void this warranty. This warranty does not
apply to any component that is damaged by improper storage in environmental
conditions outside the recommended range, accident, or that is subject to alteration,
misuse, tampering or abuse. Purchaser must file a warranty claim in writing and
within the applicable warranty period to the Manufacturer.

Please contact Technical Support prior to returning any defective components.


Refer to Ordering and Contact Information section of the User Manual for
additional information.

ID NOW Instrument User Manual 65


MANUFACTURER'S ENTIRE LIABILITY IN CONNECTION WITH THE
INSTRUMENT, REGARDLESS OF THE LEGAL OR EQUITABLE BASIS OF ANY
CLAIM, IS LIMITED TO THE PURCHASE PRICE OF THE INSTRUMENT. IN NO
EVENT WILL MANUFACTURER BE LIABLE FOR ANY INCIDENTAL, INDIRECT,
SPECIAL, CONSEQUENTIAL, OR PUNITIVE LOSS OR DAMAGES IN ANY WAY
RELATED TO THE INSTRUMENT, OR ANY THIRD PARTY CLAIMS, EVEN IF
MANUFACTURER OR ITS DISTRIBUTORS ARE AWARE OF THE POSSIBILITY
OF SUCH CLAIM OR DAMAGES AND NOTWITHSTANDING THE ESSENTIAL
PURPOSE OF ANY REMEDY.

66 ID NOW Instrument User Manual


Abbott Diagnostics Scarborough, Inc.
10 Southgate Road
Scarborough, Maine 04074 USA
www.abbott.com/poct

IVD

© 2020 Abbott. All rights reserved. All trademarks referenced are trademarks of either


the Abbott group of companies or their respective owners.

Software © 2020 Axxin, used under license.


All trademarks referenced are trademarks of their respective owners.

INNAT000 Rev. 11 2020/01


Abbott PMS 2925 C PN: INNAT000
Primary Blue
ID NOW Rev: 11

Instrument User Manual (OUS) PMS 303 C


Dark Blue

Size: Date of Last Revision:


210 mm x 297 mm 11.7 2020/01/31
CMYK

You might also like