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Requirement and Prerequisites: Aveva Intouch 2020 Installation Guide

The document provides installation instructions for AVEVA InTouch 2020 software. It details system requirements, prerequisites to be installed, and a step-by-step process for installing the software and configuring various components.

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Kevin Dani
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1K views6 pages

Requirement and Prerequisites: Aveva Intouch 2020 Installation Guide

The document provides installation instructions for AVEVA InTouch 2020 software. It details system requirements, prerequisites to be installed, and a step-by-step process for installing the software and configuring various components.

Uploaded by

Kevin Dani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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AVEVATM InTouch 2020 Installation Guide

Requirement and Prerequisites


Important! System Platform 2020 supports 64-bit operating systems only.
The following table lists the minimum operating system version for System Platform products. See the
Technology Matrix on the AVEVA Global Customer Support website for the complete list of supported
Windows operating systems.
 Windows 8.1 - 64-bit (Professional, Enterprise)
 Windows 10 Version 1803 - 64-bit (Professional, Enterprise, IoT)
 Windows Server 2012 - 64-bit (Data Center)

Note: System Platform 2020 is not supported on Windows 10 versions prior to version 1803.

Hardware minimum requirement


 Processor : Intel Core i5
 Memory (RAM) : 8 GB
 Storage : 500 GB

Prerequisites Automatically Installed

The System Platform installation program analyzes the software installed on your computer and lists any
software that is required but not currently installed, and any installed software that is incompatible. The
following prerequisites are installed by the System Platform installation program, if not already present
on the system :
 Microsoft .NET® Framework 4.7.2
 Windows Installer 4.5
 SQL Server: If a supported version of SQL Server is not found, you are given the option to install SQL
Server 2017 Express as part of System Platform installation.
Important: Support for 32-bit operating systems and 32-bit SQL Server versions is discontinued in this
release of System Platform. System Platform 2020 is only compatible with 64-bit operating systems and SQL
Server versions. If you have a 32-bit version of SQL Server, you must uninstall it before installing System
Platform.
If an error message about an unsupported SQL Server version is displayed while installing System
Platform, check the following:

Error Message How to Fix :


Upgrade SQL Server to a supported version.
“Your installed version of SQL Server is no
https://docs.microsoft.com/en-us/sql/database-
longer supported”,
engine/install-windows/upgrade-sql-server?view
for example, SQL Server 2008.
=sql-server-ver15
“Your installed version of SQL Server is Download and install the required Microsoft SQL Server
supported but requires a service pack”. service pack.
You have a 32-bit version of SQL Server See "Installation and Uninstallation Issues" in the System
installed. Platform 2020 Readme, and refer to Issue 1249251.
Workarounds: Two methods for upgrading System Platform and migrating galaxies are listed below. Use the
first method if you will use SQL Server Express, included with System Platform. Use the second method if
you will be installing a 64-bit full version of SQL Server in place of a 32-bit version.
Method 1 (install SQL Server Express as part of System Platform installation):
1. Detach the galaxy databases through SQL Server Management Studio.
2. Back up the database files by copying the Galaxy folder in the path:
C:\Program Files (x86)\ArchestrA\Framework\FileRepository\
3. Uninstall the 32-bit version of SQL Server Express.
4. Launch the System Platform 2020 installation program (setup.exe), and allow it to install SQL
Server Express 2017 (64-bit).
5. Restore the Galaxy folder to the path:
C:\Program Files (x86)\ArchestrA\Framework\FileRepository\
6. Attach the previously detached Galaxy database files.
7. Restart the aaGR and Watchdog services.
8. Launch the IDE, then connect to the galaxy and migrate it. Galaxy migration should succeed
without any issues.

Method 2 (install full version of SQL Server):


1. Detach the galaxy databases through SQL Server Management Studio and make a backup.
2. Uninstall the existing 32-bit version of SQL Server.
3. Install a supported 64-bit version SQL Server.
4. Attach the previously detached Galaxy database files.
5. Launch the System Platform 2020 installation program (setup.exe) and allow it to upgrade your
products.
6. After upgrade is complete, launch the IDE, then connect to the galaxy and migrate it.
Galaxy migration should succeed without any issues.

Installing AVEVA InTouch


1. Insert the DVD into your DVD-ROM drive, browse the root directory of the DVD and run setup.exe.
2. After some automatic configuration occurs, the select installation mode dialog box appears.
Select Product Based Selection, and then click Next.
3. Select AVEVA InTouch HMI and Enterprise Licensing Platform, and then click Next.

4. To proceed with your selections without making any changes, click Next. To change your configuration,
select the Customize Installation check box before clicking Next.

5. Select the language for your InTouch HMI installation.


6. The End User License Agreement dialog box appears.
Click I have read and accept the terms of the license agreement(s), and then click Agree.
7. The ArchestrA User Account dialog box appears. Specify an ArchestrA User Account. You can specify
an existing user account, or create a new ArchestrA User Account, and then click Next.

8. If supported version of SQL Server is not already installed, you will be prompted to select either
automatic installation of SQL Server Express, or to exit and manually install a full version of SQL Server.
9. A list of missing prerequisite components (if any) and the System Platform products to be installed
are displayed. Click Install to proceed.

10. The progress bar appears. Wait until installation completed.


11. After the installation is over, the installation completed dialog box appears, and then click Configure.
12. The Configurator dialog box appears. The product feature tree expands by default. Most features will
show as Not Configured the first time you open the Configurator.
Select AVEVA Enterprise License Server, click Test Connection to see if the license server can be
found after entering the Server Name and Port.
Press Configure button, and then click Close.

13. When you have configured all the listed components, click Close. The system will prompt you to restart.
Select restart now.

14. After the system restarts, and before you start using System Platform, make sure that you have
activated your product licenses. See License Installation and Activation

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