October 6, 2021 Auto Pay Notice

Account Number: 0035861788-17

0053865488-12
Security Code: 8858
Service At: 773 D ST
WASCO, CA 93280-1911
BAKERSFIELD, CA 93307-3481
NEWS AND INFORMATION

Have questions about your bill? Note. Taxes, Fees and Charges listed in the Summary only apply
Visit us at spectrum.net/billing to Spectrum TV and Spectrum Internet and are detailed on the
Or, call us at 855-65-SPECTRUM (1-855-657-7328) following page. Taxes, Fees and Charges for Spectrum Voice are
detailed in the Billing Information section.
_________________________
Services from 10/05/21 through 11/04/21
Summary details on following pages Enrolled in Auto Pay: Your Auto Pay payment will be deducted
on your due date.
_________________________
Previous Balance 153.70
Payments Received - Thank You -153.70 Planning a move? We'll get your Spectrum services set up in
your new home so you can get settled in faster. Manage your
Adjustments 4.99
account with the My Spectrum App and learn about self-install
Remaining Balance $4.99 options to handle your move on your terms. Call 1-855-264-1766
TV Services 24.99 or visit Spectrum.net/easymove.
Spectrum Internet™ 17.99 _________________________
Spectrum Voice™ 12.99 Download the latest version of the My Spectrum App from
Other Charges 17.70 your device's app store. The My Spectrum App makes it easier
than ever to manage your Spectrum services. A hassle-free
Taxes, Fees and Charges 3.40
experience with one convenient place for handling all your
Current Charges $77.07 account needs.
YOUR AUTO PAY WILL BE PROCESSED 10/22/21 _________________________
Total Due by Auto Pay $82.06

Thank you for choosing Spectrum.

We appreciate your prompt payment and value you as a
customer.

Enrolled in Auto Pay: Your Auto Pay payment will be

deducted on your due date.

October 6, 2021
CHLOE WADDINGTON
FRANCISCO SAHAGUN CASTELLANOS
Account Number: 0035861788-17
Service At: 773
6705DKEARSARGE
ST WAY
WASCO, CA 93280-1911
BAKERSFIELD, CA 93307-3481
4145 S. Falkenburg Rd Riverview, FL 33578-8652
7635 1300 NO RP 06 10062021 NNNNNNNN 01 998930
Total Due by Auto Pay $82.06
CHLOE WADDINGTON
FRANCISCO SAHAGUN CASTELLANOS
773
6705DKEARSARGE
ST WAY
WASCO CA 93280-1911
BAKERSFIELD, CA 93307-3481

SPECTRUM
PO BOX 7195
PASADENA, CA 91109-7195

0005000100358617881755008206
Page 2 of 4 October 6, 2021
Have questions about your bill?
CHLOE WADDINGTON Visit us at spectrum.net/billing
Account Number: 0035861788-17 Or, call us at 855-65-SPECTRUM (1-855-657-7328)
Security Code: 8858 7635 1300 NO RP 06 10062021 NNNNNNNN 01 998930

Charge Details Spectrum Voice™ Continued

Previous Balance 153.70 Bundled Discount -17.00
Payments Received - Thank You 09/26 -153.70 $12.99
Payments received after 10/06/21 will appear on your next bill.
For additional call details,
Adjustments please visit spectrum.net

Non-Pay Reconnect Fee 09/26 4.99 Spectrum Voice™ Total $12.99

Adjustments Total $4.99
Other Charges
Remaining Balance $4.99
Late Fee 4.75
Broadcast TV Surcharge 12.95
Other Charges Total $17.70
Service from 10/05/21 through 11/04/21

TV Services Taxes, Fees and Charges

Spectrum TV Choice 14.99 FCC Admin Fee 0.07
Your promotional price will expire on 12/04/2022 Franchise Fee 2.79
Spectrum TV Choice 10.00 PEG Fee 0.54
Your promotional price will expire on 12/04/2021 Taxes, Fees and Charges Total $3.40
$24.99

TV Services Total $24.99 Current Charges $77.07

Total Due by Auto Pay $82.06
Spectrum Internet™
Spectrum Internet Assist 17.99
$17.99
Tax and Fees - This statement reflects the current taxes and fees for
Spectrum Internet™ Total $17.99 your area (including sales, excise, user taxes, etc.). These taxes and
fees may change without notice.
Spectrum Voice™ Terms & Conditions - Spectrum's detailed standard terms and
conditions for service are located at spectrum.com/policies .
Phone Number (661) 240-5915
Unlimited Long Distance 29.99 Programming Changes - For information on any upcoming
Pkg Includes: Phone Line, Modem, Up to 23 programming changes, please consult the Legal Notices published in
Calling Features Calling within U.S., Canada, your local newspaper and on spectrum.net/programmingnotices .
Mexico Puerto Rico, Guam & The Virgin Islands
Past Due Fee / Late Fee Reminder - A late fee will be assessed for
past due charges for service.

Visit Spectrum.com/stores for store locations. For questions or concerns, visit Spectrum.net/support.

For questions or concerns, please call 1-855-657-7328.

Page 3 of 4 October 6, 2021
Have questions about your bill?
CHLOE WADDINGTON Visit us at spectrum.net/billing
Account Number: 0035861788-17 Or, call us at 855-65-SPECTRUM (1-855-657-7328)
Security Code: 8858 7635 1300 NO RP 06 10062021 NNNNNNNN 01 998930

Spectrum Terms and Conditions of Service - In accordance with the If you believe there is an error on your bill or have a question about your
Spectrum Terms and Conditions of Service, Spectrum services are service, please call Bright House Networks Information Services
billed on a monthly basis. Spectrum does not provide credits for (California), LLC customer support at 1-888-438-2427.
monthly subscription services that are cancelled prior to the end of the
current billing month. If you are not satisfied with Bright House Networks Information Services
(California), LLC's response, submit a complaint to the California Public
Utilities Commission (CPUC) by visiting
Authorization to Convert your Check to an Electronic Funds
http://www.cpuc.ca.gov/complaints/. Billing and service complaints are
Transfer Debit - For your convenience, if you provide a check as handled by the CPUC's Consumer Affairs Branch (CAB), which can be
payment, you authorize Spectrum, formerly Bright House Networks, to reached by the following means if you prefer not to submit your complaint
use the information from your check to make a one-time electronic online:
funds transfer from your account. Should you have any questions about
this, your statement, or with the services provided to you by Spectrum, Telephone: 1-800-649-7570 (8:30 AM to 4:30 PM, Monday through
please call our office at the telephone number on the front of this Friday) Mail: California Public Utilities Commission, Consumer Affairs
statement. Or visit spectrum.com/stores . To assist you in future Branch, 505 Van Ness Avenue, Room 2003, San Francisco, CA
payments, your bank or credit card account information may be 94102.
electronically stored in our system in a secure, encrypted manner.
If you have limitations hearing or speaking, dial 711 to reach the
Billing Practices - Spectrum mails monthly, itemized statements to California Relay Service, which is for those needing direct assistance
customers for monthly services that are billed in advance. Customers relaying telephone conversations, as well as their friends, family, and
agree to pay amounts due by the due date indicated on the statement, business contacts. If you prefer having your calls immediately
less any authorized credits. If your monthly statement is not paid by the answered in your mode of communication, dial one of the toll-free
due date, a late payment processing charge may be imposed. language-specific numbers below to be routed to the California Relay
Nonpayment of any portion of any services on this statement could Service provider:
result in disconnection of all of your Spectrum services. Disconnection
of Phone service may also result in the loss of your phone number. Type of Call, Language and Toll-free 800 Number

Alternate Statement Formats - Alternative formats of Spanish, TTY/VCO/HCO to Voice: English 1-800-735-2929
Spanish or English Braille and Spanish or English large print are
available for future billing statements and customer communications, Spanish 1-800-855-3000
by request, and can be provided within 30 days of Spectrum's receipt
of the request. To request an alternative format option, please contact Voice to TTY/VCO/HCO: English 1-800-735-2922
Spectrum at 1-844-762-1301.
Spanish 1-800-855-3000
Complaint Procedures - You have 60 days from the billing date to
register a complaint if you disagree with your charges. From or to Speech-to-Speech: English & Spanish 1-800-854-7784

Video Closed Captioning Inquiries - Spectrum provided set-top

boxes for video consumption support the ability for the user to enable
or disable Closed Captions for customers with hearing impairment.

For immediate closed captioning concerns, call 1-855-707-7328 or

email [email protected].

To report a complaint on an ongoing closed captioning issue, please

send your concerns via US Mail to W. Wesselman, Sr. Director, 2
Digital Place, Simpsonville, SC 29681, send a fax to 1-704-697-4935,
call 1-877-276-7432 or email [email protected].
The following taxes, fees and surcharges are included in the price
of the applicable service - Federal USF $0.71, Univ. Lifeline
Telephone Service $0.37, E911 Fee $0.30, CA Advanced Service Fund
$0.08, California Teleconnect Fund $0.06, High Cost Surcharge A
$0.06, CA Relay Svc And Comm Device Fund $0.04

Voice Fees and Charges - These include charges, to recover or

defray government fees imposed on Spectrum, and certain other costs
related to Spectrum's Voice service, including a Federal Universal
Service Charge and, if applicable, a State Universal Service Charge to
recover amounts Spectrum must pay to support affordable telephone
service, and may include a state Telecommunications Relay Service
Fee to support relay services for hearing and speech impaired
customers. Please note that these charges are not taxes and are
subject to change. For more information, visit
spectrum.net/taxesandfees.

Spectrum Voice Provider - Spectrum Advanced Services, LLC

Page 4 of 4 October 6, 2021
Have questions about your bill?
CHLOE WADDINGTON Visit us at spectrum.net/billing
Account Number: 0035861788-17 Or, call us at 855-65-SPECTRUM (1-855-657-7328)
Security Code: 8858 7635 1300 NO RP 06 10062021 NNNNNNNN 01 998930