Commercial Studies Form 1-4.

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ZIMBABWE

MInISTRY OF PRIMARY AnD SECOnDARY EDUCATIOn

COMMERCIAL STUDIES
SYLLABUS
FORM 1 - 4

2015-2022

Curriculum Development and Technical Services,

P.O. Box MP 133, Mount Pleasant, Harare
© All Rights Reserved
Revised 2015
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Commercial Studies(Form 1 - 4) Syllabus

ACKNOWLEDGEMENTS

The Ministry of Primary and Secondary Education would like to acknowledge the following

for their valued contribution in the production of this syllabus:

l The National Commercial Studies Syllabus Panel

l Zimbabwe School Examinations Council (ZIMSEC)

l Bindura University of Science Education

l United Nations Children’s Educational Fund (UNICEF)

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Commercial Studies(Form 1 - 4) Syllabus

TABLE OF CONTENTS

1.0 ACKNOWLEDGEMENTS .................................................................................i

1.0 PREAMBLE......................................................................................................2
1.1 INTRODUCTION...............................................................................................2
1.2 RATIONALE......................................................................................................2
1.3 SUMMARY OF CONTENT ...............................................................................2
1.4 ASSUMPTIONS................................................................................................2
1.5 CROSS - CUTTING THEMES ..........................................................................2
2.0 PRESENTATION OF THE SYLLABUS.............................................................2
3.0 AIMS................ .................................................................................................2
4.0 SYLLABUS OBJECTIVES ................................................................................3
5.0 METHODOLGY AND TIME ALLOCATION................... ....................................3
5.1.1 METHODOLOGY..............................................................................................3
5.1.2 TIME ALLOCATION ..........................................................................................3
6.0 TOPICS.............................................................................................................3

7.0 SCOPE AND SEQUENCE................................................................................4

7.2 TOPIC: 2 TRADE..............................................................................................4

7.3 TOPIC: 3 BUSINESS ORGANISATIONS........................................................5

7.4 TOPIC: 4 BUSINESS ENVIRONMENT ...........................................................5

7.5 TOPIC: 5 BUSINESS COMMUNICATION.......................................................6

7.6 TOPIC: 6 SUPPLY CHAIN MANAGEMENT ...................................................6

7.7 TOPIC: 7 MARKETING ...................................................................................7

7.8 TOPIC: 8 BUSINESS FINANCE.......................................................................7

7.9 TOPIC: 9 ENTERPRISE ..................................................................................8

7.10 TOPIC: 10 INSURANCE AND ASSURANCE ..................................................8

8.0 COMPETENCY MATRIX ..................................................................................9

8.1 FORM 3 SYLLABUS ........................................................................................9

8.1.1. PRODUCTION.... ..............................................................................................9

8.1.2 TRADE.................. ..........................................................................................11

8.1.3 BUSINESS ORGANISATIONS.......................................................................15

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Commercial Studies(Form 1 - 4) Syllabus

8.1.4 BUSINESS ENVIRONMENT ..........................................................................16

8.1.5 BUSINESS COMMUNICATION......................................................................18

8.1.6 SUPPLY CHAIN MANAGEMENT...................................................................19

8.1.7 MARKETING... ...............................................................................................22

8.1.8 BUSINESS FINANCE.....................................................................................25

8.1.10 INSURANCE AND ASSURANCE... ...............................................................30

8.2 FORM 4 SYLLABUS... ...................................................................................31

8.2.1 PRODUCTION................................................................................................31

8.2.2 TRADE............................................................................................................32

8.2.3 BUSINESS ORGANISATIONS... ...................................................................34

8.2.4 BUSINESS COMMUNICATION... ..................................................................35

8.2.5 SUPPLY CHAIN MANAGEMENT...................................................................37

8.2.6 MARKETING... ...............................................................................................38

8.2.7 BUSINESS FINANCE.....................................................................................40

8.2.8 ENTERPRISE... ..............................................................................................42

8.2.9 INSURANCE AND ASSURANCE... ...............................................................44

9.0 ASSESSMENT................................................................................................46
9.1 ASSESSMENT OBJECTIVES... ....................................................................46
ASSESSMENT MODEL... ..............................................................................46
9.3 SCHEME OF ASSESSMENT..........................................................................47
9.3.1 CONTINUOUS ASSESSMENT.......................................................................47
9.3.2 SUMMATIVE ASSESSMENT..........................................................................47
9.4 PAPER DESCRIPTIONS... .............................................................................48
9.5 SPECIFICATION GRID...................................................................................48

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Commercial Studies(Form 1 - 4) Syllabus

1.0 PREAMBLE 1.4 ASSUMPTIONS

It is assumed that learners:

1.1 Introduction
This Commercial Studies syllabus is a two year l have acquired basic ICT competencies such as
learning area for forms 3 and 4. It develops word processing, keyboard management and
learner’s awareness and understanding of the document creation
commercial world in which they operate. This
l are constantly participating and interacting in
syllabus also equips learners with knowledge and
commercial activities like buying and selling
fundamental skills in commercial activities,
Information Communication Technology (ICT) l have access to some means of production
applications in business and business calculations.
It also develops learners’ enterprise skills which will l desire to contribute meaningfully to the community
enable them to be innovative, confident, and and nation at large
responsible in their day-to-day personal and l have a desire for self-reliance through participating
business transactions.
in business activities
l are aware of the prevailing commercial
1.2 Rationale environment in the community and nation at large
Commercial studies equip learners with practical
commercial skills and business related
competences which enable them to operate 1.5 Cross-Cutting Themes
successfully in the dynamic and broader business
environment. It provides a wide range of The Commercial studies learning area will encompass
commercial skills which equip learners with the following cross -cutting themes:
practical, enterprise and value addition
competences. Learners develop key skills in ICT
applications and business calculations for use in a l ICT
commercial context. l Risk management
l Financial literacy
It promotes self-reliance for the enhancement of
l Collaboration
economic growth through the ownership of means
of production such as land, capital and exploitation l Environmental issues
of various skills related to commercial studies. The l Enterprising skills
learning area also inculcates ethical values which
learners will apply in conducting commercial l Unhu/Ubuntu
activities and are a pillar for Zimbabwe’s socio- l Sexuality, HIV and AIDS
economic development.
l Human Rights
l Child protection
1.3 Summary of Content
2.0 PRESENTATION OF THE
This syllabus provides a theoretical and practical

SYLLABUS
knowledge base for students in commercial
activities such as production, business
organisation, business communication, supply The syllabus is presented as a single document
chain management, finance, trade and ICT catering for Forms 3 and 4 learners.
applications.
3.0 AIMS
The syllabus aims to help learners to:

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Commercial Studies(Form 1 - 4) Syllabus

l develop an awareness, knowledge and 5.1 METHODOLOGY AND TIME

understanding of the environment within which ALLOCATION
commercial activities take place
5.1.1 Methodology
In this syllabus, learner- centered methods and
l acquire a broad understanding of the purposes and approaches such as the following must be used:
functions of commercial institutions

l develop positive attitude towards the country`s l Problem solving

natural resources so as to conserve and use them
l Research
sustainably within the school and in the community
l Project work

l develop various commercial studies related skills for l Case study

self-reliance and enterprise development l Demonstrations
l Group work
l acquire an in-depth understanding of the nature and l Educational tours
importance of commercial communication and
documentation l Simulations/ Role play
l Discovery Seminars Debates

l develop innovation and change management l Quiz

capabilities l Games
l Question and answer or Socrates’ method
4.0 SYLLABUS OBJECTIVES

By the end of this learning area, learners should be able 5.1.2 Time Allocation
to:
In order to cover the content adequately Form 3 and 4
Commercial studies should be allocated at least 5 -
l recall, select and explain the relevant facts and terms Educational tour and at least 2 Seminars per year.
in the commercial world
l demonstrate principles, techniques and ideas in
commercial studies 6.0 TOPICS
l analyse purposes and functions of commercial
institutions
l Production
apply information communication technology in
Trade
l
l
commercial activities
l Business organisations
l apply relevant data and information in verbal,
numerical and diagrammatic form l Business environment
l create sustainable business enterprises l Business Communication o Supply chain
management o Marketing
l design innovative solutions to Zimbabwe’s
challenges in the commercial world l Business Finance
l distinguish between evidence and opinion l Enterprise
l make reasoned judgments and communicate them l Insurance and assurance
in an accurate and logical manner

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7.0 SCOPE AND SEQUENCE
7.1 TOPIC: 1 PRODUCTION

FORM 3 FORM 4

x Commercial Studies and enterprises x Methods of production

x Stages of production x Impact of ICT on production
x Factors of production and their rewards
Commercial Studies(Form 1 - 4) Syllabus

x Division of labour and Specialisation

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7.2 TOPIC: 2 TRADE

FORM 3 FORM 4

x Foundations of Trade x International Trade

x Home Trade x Balance of Payment
 7.3 TOPIC: 3 BUSINESS ORGANISATIONS

FORM 3 FORM 4

x Introductions to business units x Public sector organisation

x Private sector businesses x Impact of ICT on business organisations

Commercial Studies(Form 1 - 4) Syllabus
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7.4 TOPIC: 4 BUSINESS ENVIRONMENT

FORM 3 FORM 4

x Internal environment
x External environment
x Stakeholders
x Economic systems

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7.5 TOPIC: 5 BUSINESS COMMUNICATION

FORM 3 FORM 4

x Communication x Telecommunication services

x Importance of communication x Telecommunication service providers
x Forms of communication
Commercial Studies(Form 1 - 4) Syllabus

x Document creation and display x Document creation and display

x Postal services
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7.6 TOPIC: 6 SUPPLY CHAIN MANAGEMENT

FORM 3 FORM 4

x Introduction to supply chain management x Value chain

x Demand forecasting x Impact of ICTs on supply chain management
x Purchasing
x Logistics
x Warehousing
 7.7 TOPIC: 7 MARKETING

FORM 3 FORM 4

x Marketing concepts x Marketing mix

x Market segmentation x ICT in marketing
x Marketing research
Commercial Studies(Form 1 - 4) Syllabus
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7.8 TOPIC: 8 BUSINESS FINANCE

FORM 3 FORM 4

x Sources of finance x Business calculations in accounting

x Financial statements x Zimbabwe Stock Exchange
x Working capital x Shares
x Business calculations in accounting x Foreign exchange rates
x Budgets

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7.9 TOPIC: 9 ENTERPRISE

FORM 3 FORM 4

x Enterprising x Business plan

x Management functions x Intellectual property
Commercial Studies(Form 1 - 4) Syllabus

x Business ethics
x Intellectual property
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7.10 TOPIC: 10 INSURANCE AND ASSURANCE

FORM 3 FORM 4

x Importance of insurance and assurance x Contracts of insurance

x Insurable and non-insurable risks x Assurance Policies
x Types of business risks x Impact of ICTs in insurance and assurance
 8.0 COMPETENCY MATRIX
8.1 FORM 3 SYLLABUS
8.1.1. PRODUCTION

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES RESOURCES

AND NOTES
learners should be able to:
Commercial Studies(Form 1 - 4) Syllabus

Commercial x explain the meaning of x Meaning of commercial studies x Discussing what x Charts
Studies and commercial studies and enterprises commercial studies and x Recommended
Enterprises x explain the relationship enterprises textbooks
between commercial x Explaining the x Samples of
studies and enterprises relationship between goods
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commercial studies and x ICT tools

x distinguish needs and enterprises x Print media
x Needs and wants
wants x Differentiating needs x Literature on our
and wants Heritage
x goods and services
x classify goods and x Categorizing goods and x Resource person
services services x Indigenisation
Act
x Land Reform Act

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Stages of x outline the need for x The need for production x Explaining the need for
production production production
x Discussing the three
x explain the stages of x Stages of production stages of production
production
- Primary
x Explaining factors of
Secondary
production and their
Factors of -Tertiary rewards
production and x describe factors of
Commercial Studies(Form 1 - 4) Syllabus

their rewards production and their x Factors of production and their x Visiting production sites
rewards rewards in the community
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Division of labour x explain division of labour x Division of labour and x Discussing division of x Recommended
and and specialisation specialisation labour and specialisation text books
Specialisation x Information
x analyse the advantages x Advantages and disadvantages of x Discussing the Communication
and disadvantages of division of labour and advantages and Tools
division of labour and specialization disadvantages of division x Charts
specialization of labour and x Print media
specialisation

x Demonstrating division of
labour and specialisation
 8.1.2 TRADE

TOPIC LEARNING OBJECTIVE; CONTENT ACTIVITIES RESOURCES

learners should be able to;

Trade x explain the purpose of x Purpose of trade x Discussing purpose of x ICT tools
trade trade x Educational tours
Commercial Studies(Form 1 - 4) Syllabus

x Print media
x identify characteristic of
home and foreign trade
x Characteristics of home and x Listing characteristics of
foreign trade home and foreign trade

x distinguish home and

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foreign trade
x Differentiating home and
foreign trade
x Discussing barter trade
Barter trade x explain barter trade x Differences between home and x Discussing the
foreign trade advantages and
x explain the advantages disadvantages of barter
and disadvantages of x Barter trade trade
barter exchange

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Home Trade x describe a retailer x Retail trade x Explaining the term x Recommended text books
retailer x Resource persons
x describe functions of a x Functions of a retailer x Explaining functions of a x ICT tools
retailer retailer x In-store brands
x e-resources such as:
x examine different types - ebay
of retailers x Types of retailers ±Small- - Amazon
x Discussing types of
scale retailers such as - Alibaba
retailers
peddlers, hawkers, flea
x Discussing
x explain characteristic of markets, corner shops and
Commercial Studies(Form 1 - 4) Syllabus

characteristics of small-
small-scale retailers general dealers
scale retailers
x Characteristics of small-scale
x Describing advantages
x explain advantages and retailers
and disadvantages of
disadvantages of small-
small-scale retailers
scale retailers x Advantages and
x Examining the survival of
disadvantages of small-scale
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small-scale retailers
x assess the survival of retailers
x Visiting local small-scale
small-scale retailers
retail outlets
x Survival of small-scale retailers

x Discussing different types

x describe different types of x Types of retailers ± large scale
of large-scale retail
large-scale retail outlets retailers such as supermarkets,
outlets
hypermarkets and chain stores
x Advantages and
x explain advantages and disadvantages of large-scale
disadvantages of large- retailing
scale retailing to the
retailer and consumer

x describe characteristics x Examining advantages

x Characteristics of large scale and disadvantages of
of different types of large-
retailers such as supermarkets,
scale retailers
 department stores and large-scale retailing to
discount stores the retailer and consumer
x examine effects of trends
in retailing x Trends in retailing such as bar
x execute transactions coding, e-tailing, in-store brands,
x Explaining characteristics
online shopping malls, e-malls, QR
of different types of large-
codes
scale retailers
wholesale Trade x describe a wholesaler

x explain the functions of x Recommended text books

x Wholesale Trade x Resource persons
wholesalers x Analysing effects of
Commercial Studies(Form 1 - 4) Syllabus

trends in retailing x ICT tools

x Features of a wholesaler
Documents used in x Researching on trends in
home trade x identify different types of Functions of wholesalers retailing x Recommended Text books
wholesalers x Buying online
x Explaining the term x Calculators
x explain the channels of wholesaler x Computers
distribution x Types of wholesalers such as:
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x Discussing functions of x Samples of documents

- Specialist
wholesalers

x explain the reasons for - Traditional/General

x Explaining different types
the elimination of a
- Cash and carry of wholesalers
wholesaler
x Visiting local wholesalers
x assess how the
x Writing report backs
wholesaler has survived
x Elimination of wholesaler using word processing
elimination
x Survival of the wholesaler
x explain the purpose of
x Discussing on channels
trade and cash discounts x Channels of distribution
of distribution
x calculate trade and cash
discounts using computer x Elimination of wholesaler
softwares

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x Examining the reasons
x Survival of the wholesaler for the elimination of a
x identify types of wholesaler
documents used in home x Discounts x Analysing how the
trade - Trade discount wholesaler has survived
- Cash discount elimination

x Calculation of trade and cash x Discussing the purpose

discounts of trade and cash
x create documents used in x Documents used in home trade discounts
home trade using ICT such as: quotation, invoice, pro- x Computing cash and
Commercial Studies(Form 1 - 4) Syllabus

packages forma invoice, statement of trade discounts using any

account suitable computer
x explain the functions and x Functions and contents of software
contents of documents documents used in home trade
used in home trade x Stating different types of
documents used in home
trade
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x Designing documents
used in home trade using
ICT packages
x Discussing the functions
and contents of
documents used in home
trade
Collecting samples of
documents used in home
trade
 8.1.3 BUSINESS ORGANISATIONS

Business x identify types of business units x Types of business units under x Classifying business units into x Local business
units under private and public sectors private and public sectors such private and public sectors center
as sole trader, partnership, Pvt x Tabulating the differences between x Recommended text
Ltd Co, Public Ltd Co, Public private and public sectors books
corporations and Government x ICT tools
Departments x Flow chart of
x Private and public sectors
Commercial Studies(Form 1 - 4) Syllabus

x describe private and public businesses in the

x Outlining advantages and
sectors x Advantages and disadvantages private and public
disadvantages of forms of business
x explain the advantages and of the different forms of sectors
units
disadvantages of the different business units x Educational tours
x Researching on the viability of any
forms of business units x Viability of different forms of
two forms of business units
x assess the viability of any forms business units
x Reporting on the viability of any
of business units forms of business units
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8.1.4 BUSINESS ENVIRONMENT

TOPIC LEARNING OBJECTIVES CONTENT NOTES AND SUGGESTED RESOURCES

ACTIVITIES
Learners should be able
to:

Business environment x explain business x Meaning of business x Discussing business x recommended text books
environment environment environment
Commercial Studies(Form 1 - 4) Syllabus

x ICT tools
- Internal environment x outline reasons for x The need for analysing x Assessing the need for x Charts
analysing environment business environment analysing business
x Internal environment such environment
as: x Explaining how the
x discuss how the internal -Workers internal environment
environment affects -Managers affects business
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business operations -Organizational culture operations

- External environment -Financial resources
x explain how the external x Explaining how the
environment affect x External environment external environment
commercial activities such as: x explaining each external
-Political environmental factor
-Economic
-Social
-Technological
-Ecological environment
 Stakeholders x explain the term stakeholders such as: x Explaining the term
stakeholder customers stakeholder
-employees
x identify various -managers x Describing various
stakeholders in business -suppliers stakeholders
-government
x explain how these -community x Discussing how
Commercial Studies(Form 1 - 4) Syllabus

stakeholders influence -banks stakeholders affect

business activities business operations
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Economic systems x explain the economic x Economic systems x Discussing the economic
systems -free market economy systems
-planned economy x Distinguishing the free
x differentiate free market -mixed economy market and the planned
economy from the economic systems
planned economy

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8.1.5 BUSINESS COMMUNICATION

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES AND RESOURCES

NOTES
learner should be able to:

Communication x describe communication x Meaning of communication x Discussing communication x Recommended text books
x Importance of x ICT tools
Importance of
Commercial Studies(Form 1 - 4) Syllabus

x discuss the importance of communication x Explaining the importance of x Post Office

communication communication communication x Business reply envelopes
Forms of communication x explain the various forms of x Forms of communication x describing the forms of
communication such as: communication
x execute various forms of - Written
communication - Verbal x Discussing the forms of
- Formal communication
- Informal
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Documents creation and

x create business documents x Documents used in x Conducting interviews, meetings
display
using any suitable computer business transactions and taking minutes
software
x Typing business documents
using any suitable computer
software
 8.1.6 SUPPLY CHAIN MANAGEMENT

TOPIC OBJECTIVES CONTENT SUGGESTED ACTIVITIES RESOURCES

Learners should be able to:

Purpose of supply chain x explain the importance of x Importance of supply x Discussing the importance of x Recommended
management supply chain management chain management supply chain management textbooks
Commercial Studies(Form 1 - 4) Syllabus

x Upstream and x Explaining upstream and x ICT tools

Downstream supply downstream supply chain
x identify upstream and chain activities activities
downstream supply chain
activities x Importance of effective x Visiting business organisations
information flow in the and reporting on the supply
supply chain chain activities being used in
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their community
x assess the importance of
effective information flow x Evaluating role of effective
across the supply chain information flow in the supply
chain

Demand forecasting x explain the importance of x Importance of demand x Discussing the importance of x Recommended
demand forecasting forecasting demand forecasting textbooks

x Evaluate the importance of x ICT tools

demand forecasting on given
x access the importance of projects
demand forecasting

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Purchasing x explain the importance of x Importance of the x Discussing importance of the x Recommended
purchasing function purchasing function purchasing function textbooks

x identify stages of the x Purchasing cycle x Describing the stages of x ICT tools
purchasing cycle purchasing cycle
x Business documents
x explain the role of e- x Discussing the role of e-
purchasing x e-purchasing purchasing

x Completing e-purchasing
documents generated from the
Commercial Studies(Form 1 - 4) Syllabus

computer

Logistics x explain the importance of x Importance of logistics x Discussing the importance of x Recommended
logistics logistics textbooks

x identify different modes of x Explaining modes of transport x ICT tools

transport x Modes of transport
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x Discussing strengths and

x examine strengths and x Strengths and weakness weaknesses of different modes
weaknesses of different of different modes of of transport
modes of transport transport
x Discussing factors governing
x explain factors governing x Factors to consider when choice of mode of transport
choice of mode of transport selecting mode of
transport x Watching videos of different
modes of transport

Warehousing x explain roles of warehousing x The need for x Explaining importance of x Recommended
warehousing warehousing textbooks
x describe different types of
warehouses x Types of warehouses x Examining different types of x Print Media
x Functions of warehouses
warehouses
 x explain functions of different x Factors considered when x Describing functions of each type x Visiting companies or
types of warehouses siting a warehouse of warehouse enterprises
x explain factors to consider x Examining factors to consider
when siting a warehouse when siting a warehouse
Commercial Studies(Form 1 - 4) Syllabus
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8.1.7 MARKETING

TOPIC OBJECTIVES CONTENT SUGGESTED ACTIVITIES RESOURCES

Learners should be
able to:

Marketing concepts x explain different x Marketing concepts such as: x Discussing different x Recommended textbooks
marketing concepts marketing concepts
Commercial Studies(Form 1 - 4) Syllabus

-Product concept x Local market places

-production concept x Explaining the need for
-selling concept marketing
x justify the need for -marketing concept
x Explaining the implications
marketing of different marketing
x The need for marketing concepts to the business
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x evaluate the
implications of
x Implication of various marketing
different marketing
concepts to the marketer or
concepts to the
business
business

Market segmentation x explain the different x Types of markets such as physical x Describing types of markets x Recommended textbooks
types of markets and virtual
x Explaining the advantages
and disadvantages of
different types of markets x Local market places
x discuss the
advantages and x Explaining features of virtual
disadvantages of and physical markets.
 physical and virtual x Advantages and disadvantages of x Visiting market places and
markets physical and virtual markets market spaces

x Reporting on the features of

virtual and physical markets
x describe features of x Features of physical and virtual
virtual and physical markets
markets

Marketing research x distinguish between x Market research vs marketing x Explaining the differences x Recommended text books
Commercial Studies(Form 1 - 4) Syllabus

marketing research research between market research

and market and marketing research x Graph paper
research
x Discussing the importance x Software packages
x explain the x The need for marketing research of marketing research Calculators
importance of
marketing research
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x identify different x Marketing research methods such x Discussing different

marketing research as: marketing research methods
methods - Case study
- Surveys
x describe the main x Sources of data
sources of data
x explain data -Primary
collection tools x Identifying main sources of
x present research -Secondary data
data using different
x Data collection tools/instruments
methods
such as questionnaire
x Describing different data
x Data presentation methods such collection tools
as: x Analysing research data

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- Bar graphs x Drawing graphs such as bar
- Pie charts graphs
- Histograms
- Line graphs x Calculating statistical data
x Measures of central tendency using mean, mode and
-Mean median values using ICT
-Mode packages or available
-Median computer software
x Research results analysis Interpreting and recording
on their observation
Commercial Studies(Form 1 - 4) Syllabus

x analyse research x Analysing research data

results
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 8.1.8 BUSINESS FINANCE

TOPIC OBJECTIVES CONTENT SUGGESTED ACTIVITIES RESOURCES

Learners should be able to:

Sources of finance x explain the need for x The need for finance x analysing the need for x ICT tools
finance finance
Commercial Studies(Form 1 - 4) Syllabus

x Recommended textbooks
x explain different sources x Discussing different
of finance x Short and long term sources of sources of finance
finance

Financial statements x explain the importance of x The importance of financial x Examining the
financial statements statements importance of financial
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statements
x draw up financial x Income statement and statement
statements of financial position x compiling the financial
statements (without
adjustments)

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Working capital x explain the importance of x Working capital x Discussing the x Recommended textbooks
working capital importance of working
capital x Financial statements
x compute working capital
x Calculation of working capital x Calculating working x Calculators
x explain ways of managing capital
working capital x Working capital management x Microsoft Excel
x Discussing different
ways of managing
working capital
Commercial Studies(Form 1 - 4) Syllabus

Business calculations in x work out financial ratios x Profitability ratios x Calculating financial
finance ratios using ICT
- gross profit margin packages
- net profit margin

x liquidity ratios
x Discussing meaning
- acid test of calculated ratios
x explain meaning of the
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- current ratio
calculated ratios
x depreciation
x calculate depreciation x Computing
using both straight line - straight line method depreciation using
and reducing balance - reducing balance both straight line and
methods reducing balance
methods
 8.1.9 ENTERPRISE

TOPIC OBJECTIVES CONTENT SUGGESTED ACTIVITIES RESOURCES

Learners should be able to:

Enterprising x identify characteristics x Characteristics of an x Stating characteristics of x Recommended

Commercial Studies(Form 1 - 4) Syllabus

of an enterpriser enterpriser an enterpriser textbooks

x explain advantages and x Advantages and x Analysing advantages x Resource persons

disadvantages of an disadvantages of being an and disadvantages of an
enterpriser enterpriser enterpriser
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 27

x Visiting nearby
enterprisers

x Interviewing local
x assess impact of x Role of enterprising to the enterprisers on their
enterprise to the economy activities
economy
x Discussing importance of
enterprising to the
economy

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Management functions x identify various x Management functions such x Discuss management x Recommended
management functions as planning, leading, functions textbooks
organising, directing and
controlling

x Management functions x Local projects

x explain various x Researching on effective x Recommended

x Importance of various
management functions management skills textbooks
management functions
x Operating/implementing
Commercial Studies(Form 1 - 4) Syllabus

mini-business
enterprises x Resource persons

x explain the importance

of management x Describing importance of
functions management functions
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Business ethics x identify ethical x Business ethical x Listing ethical

considerations in considerations considerations in
business business

x explain the role of ethics x Describing the role of

in business and society x Role of ethics to business ethics to business and
and society society
x describe the importance
of ethics in business x analysing importance of
ethics in business
x Importance of ethics in
business x citing unethical conduct in
business

x role playing
 Intellectual property x identify different types of x Types of intellectual property x Listing different types of x Recommended
(IP) Intellectual Property(IP) such as: IP textbooks

-Trademarks, x Resource persons

x explain different types of -Industrial designs, x Describing types of IP x Material from ARIPO
IP and WIPO such as
-patents brochures
x discuss the importance
-copyrights and
Commercial Studies(Form 1 - 4) Syllabus

of protecting IP x Explaining the importance

of protecting IP
-Geographical Indications

x suggest solutions to IP x Proposing solutions to IP

infringements infringements
x Reasons for protection
x Solutions to IP infringements
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8.1.10 INSURANCE AND ASSURANCE

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES RESOURCES

AND NOTES
learner should be able to:

Importance of x distinguish between insurance x Insurance vs Assurance x Differentiating between x ICT tools
insurance and and assurance insurance and assurance x Samples of
Commercial Studies(Form 1 - 4) Syllabus

assurance relevant
x explain the importance of x Importance of insurance and x Identifying importance of insurance
insurance and assurance assurance insurance and assurance policy
documents

Insurable and non- x differentiate insurable risks x Insurable risks and non-insurable risks x Distinguishing insurable
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insurable risks from non-insurable risks risks from non-insurable

risks

Types of business x examine business risks x Types of business risks such as: x Discussing business risks
risks x describe business risks - Employers liability x Explaining business risks
- Public liability
- Fidelity guarantee
 8.2 FORM 4 SYLLABUS

8.2.1 PRODUCTION
TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES AND RESOURCES
NOTES
learner should be able to:

Production methods x explain production methods x Production methods x Discussing the production x ICT Tools
x state the advantages and such as: methods x Recommended
Commercial Studies(Form 1 - 4) Syllabus

disadvantages of each of the - job x Watching videos of different textbooks

methods - batch production methods x Manufacturing
- flow x Role playing production company
- Just- In- Time methods

x Debating the advantages and

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x Advantages and
disadvantages of the
disadvantages
production methods

Impact of ICT on production x explain impact of ICT on x Impact of ICT on x Discussing the changes
production production such as: brought by ICT on
production
-Computer Aided Designs

-Computer Aided
Manufacturing

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8.2.2 TRADE

TOPIC LEARNING OBJECTIVES CONTENT NOTES AND SUGGESTED RESOURCES

ACTIVITIES
Learners should be able to:

International trade x assess the importance of x Importance of international trade to x Examining the x Recommended
international trade to Zimbabwe Zimbabwe importance of text books
Commercial Studies(Form 1 - 4) Syllabus

international trade to x Charts

Zimbabwe x Export and
Import
x Assessing the businesses
x explain the challenges faced x Challenges faced by importers and
challenges faced by x Samples of
by importers and exporters exporters
importers and exporters relevant
documents
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x Calculators
x describe the different types of
x Agents in international trade such as: x Discussing the different
agents in international trade
- Factors types of agents in
- Brokers international trade
- Merchants
- Del credere
- Forwarding agents
x Explaining the functions
x Functions of different types of agents
x describe the functions of of different types of
different types of agents agents
x Documents used in foreign
x Explaining the
(international) trade such as:
x outline the documents used in documents used in
- Indent
foreign trade foreign trade
- Export invoice
- Consular invoice
- Bill of lading
 TOPIC LEARNING OBJECTIVES CONTENT NOTES AND SUGGESTED RESOURCES
ACTIVITIES
Learners should be able to:

x describe the functions and x Functions and contents of documents x Discussing the functions
contents of documents used in used in foreign trade and contents of
foreign trade documents used in
foreign trade

x Balance of payments
Balance of payment x explain the balance of
payments x Describing the balance
Commercial Studies(Form 1 - 4) Syllabus

of payment
x Pattern of trade such as trade x Demonstrating
balance, invisible balance and calculation of balance of
x calculate balance of payments
balance of payments payments
x Examining the pattern of
x Terms of trade trade
x describe the pattern of trade
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x Visiting local ZIMRA

offices and observe its
activities
x outline the terms of trade
x Discussing terms of
trade

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8.2.3 BUSINESS ORGANISATIONS

TOPIC LEARNING OBJECTIVES CONTENT NOTES AND SUGGESTED RESOURCES

ACTIVITIES
x Learners should be able
to:

Public sector x outline the characteristics x Characteristics of public sector x Explaining x Recommended text books
Commercial Studies(Form 1 - 4) Syllabus

organisations of public sector organisations characteristics of public x ICT tools

organisation sector organisations x public sector organisations
x Advantages and shortfalls of
x discuss the advantages public sector organisations x Assessing the
and disadvantages of advantages and shortfalls
public sector of public sector
organisations organisations
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x Visiting public sector

organisations and
observe their activities
 8.2.4 BUSINESS COMMUNICATION

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES RESOURCES

AND NOTES
learner should be able to:

Telecommunication x describe various x Telecommunication services x Explaining various x Recommended

Commercial Studies(Form 1 - 4) Syllabus

services telecommunication such as: telecommunications services textbooks

services - Telephone x Showcasing and grouping the x ICT tools
- Telex various telecommunication x Cellphones
- conferencing gadgets x telephones
- Cellphone x Demonstrating making calls,
- Internet sending emails
- Electronic mail
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- Television x Discussing the various

- Radio telecommunication services

x explain various x telecommunication gadgets

communication gadgets
x describe the various
telecommunication
services
Telecommunication service x describe the various x telecommunication service x examining the various
providers telecommunication providers such as: telecommunication service
service providers - Mobile service providers
x describe the services providers x Communicating using
provided by - Radio and television various telecommunication
telecommunication broadcasting services
service providers x Services provided by
x create business telecommunication service x Explaining the services
documents using providers provided by

35
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suitable telecommunication service
telecommunication x Tele-communications providers
Document gadgets documents x Creating documents such as
telex electronic mail
creation
Commercial Studies(Form 1 - 4) Syllabus
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 36
 8.2.5 SUPPLY CHAIN MANAGEMENT

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES AND RESOURCES

NOTES
learner should be able to:

Value chain x describe activities of x Value chain x Explaining activities of value x ICT tools
Commercial Studies(Form 1 - 4) Syllabus

value chain chain x Print media

-primary activities

-secondary/support activities
x explain reasons for x Discussing reasons for
analysing value chain x reasons for analysing value chain analysing value chain

Impact of ICTs on x describe impact of ICTs x ICTs in Supply chain management x Discussing impact of ICTs in x ICT tools
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 37

supply chain in supply chain such as: supply chain management

management management
- bar codes

- Radio frequency
identification (RFID)

- e-tolling

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8.2.6 MARKETING

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES AND RESOURCES

NOTES
learner should be able to:

Marketing mix x identify marketing mix x Marketing mix variables such as x Listing marketing mix variables x Recommended
variables product, price, place and promotion textbooks
Commercial Studies(Form 1 - 4) Syllabus

x Explaining marketing mix

x describe marketing mix x Analysis of each marketing mix variables
variables variable such as promotion:
x Newspaper cuttings
-Advertising [reasons, types, functions
showing items such
of agencies, advertising techniques,
x Discussing marketing mix as press releases.
factors to consider when choosing
x analyse impact of variables
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 38

advertising media, advertising media]

marketing mix variables
-sales promotion
-public relations x Trade journals
-publicity
-direct selling
x Suggesting appropriate pricing,
x Assessment of the Impact of each products, distribution and
marketing mix variables to the market promotional tools for a given
and business market

x Crafting an advertising model

using ICT packages
 Additional x identify marketing mix x Marketing mix variables such as x Explaining marketing mix x Recommended
marketing variables physical evidence, process and variables textbooks
variables x explain marketing mix people x Describing marketing mix
variables variables

x Trade journals
x analyse impact of x Analysis of each marketing mix x Discussing marketing mix
marketing mix variables variable variables
x ICT tools
x Assessment of the Impact of each
marketing mix variable to the market
Commercial Studies(Form 1 - 4) Syllabus

and business

ICT in Marketing x explain the changes

x Impact of ICT in marketing x Assessing the impact of ICT in
brought about by ICT in
marketing
marketing
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8.2.7 BUSINESS FINANCE

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES AND RESOURCES

NOTES
learner should be able to:

Business x calculate: x Simple interest x Computing simple and x Recommended

calculations in
Commercial Studies(Form 1 - 4) Syllabus

compound interests, credit and textbooks

accounting - simple interest x Compound interest hire purchase installments
x ICT tools and
- compound interest x Credit and hire purchase installments packages
- credit and hire purchase
installments
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 40

Zimbabwe Stock x explain functions of the x Zimbabwe stock exchange x Listing the functions of the stock x Zimbabwe stock
Exchange stock exchange exchange exchange

x Visiting the Zimbabwe stock x Foreign currencies

exchange
x Newspaper cuttings
x Watching videos of functions of
the stock exchange x Banks

Shares x Calculate number and

Shares such as: x Listing types of shares
value of shares in
business using ICT x Computing number and value
- ordinary shares
packages of shares in business
- preference shares
x calculate dividends for x dividends
x Computing dividends for both
ordinary and preference
ordinary and preference shares
shares
x Importance of foreign exchange x Discussing the importance of
x Exchange rate calculations foreign exchange
 Foreign exchange x explain the importance of x Depreciation and appreciation of
rates foreign exchange currency x Converting one currency to
other currencies
x convert one currency to x Discussing impact of
other currencies depreciation and appreciation
x assess impact of of currency
depreciation and
appreciation to business
Budgets x explain importance of x Importance of budgets x Discussing importance of x Recommended
budgets budgets textbooks
Commercial Studies(Form 1 - 4) Syllabus

x Approaches to budgeting
x explain different x Discussing different approaches x ICT tools
approaches to budgeting to budgeting
x prepare different types of x Business journals
budgets from given data x Drawing up different types of
budgets x Print media
x explain reasons that lead x Types of budgets such as, sales
to over budgeting and budget, production budget
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 41

x discussing reasons for over

under budgeting x Over and under budgeting budgeting and under budgeting
x assess impact of over
x Examining impact of over and
budgeting and under
under budgeting on local
budgeting
business

41
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8.2.8 ENTERPRISE

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES AND RESOURCES

NOTES
learners should be able
to:
Commercial Studies(Form 1 - 4) Syllabus

Business plan x explain the need for a x Importance of business plan x Discussing the importance of a x Recommended
business plan business plan textbooks
x Business plan guide:
x explain contents of a x Discussing contents of business x Sample business
business plan -Executive summary plan plans
-Organisational background
-Products market analysis x Resource person
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-Strategy and implementation

-Management
-Financial plan
x explain contents of x Describing contents of
x Contents of business plan
business pan business plan

x develop a business plan x Steps to be considered when x Discussing business ideas

developing a business plan
x Crafting a business plan using
ICT packages

x Consulting resource persons

Intellectual x describe functions of x Functions of Zimbabwe Patents x Explaining functions of x Recommended

property the Zimbabwe Patents Office, African Regional Intellectual Zimbabwe Patents office, textbooks
Office, ARIPO, WIPO Property Organisation(ARIPO), ARIPO, WIPO
World Intellectual Property x Resource persons
Organisation(WIPO)
 x Visiting organisations such as x Material from ARIPO
ARIPO and Zimbabwe Patents and WIPO such as
Office brochures
Commercial Studies(Form 1 - 4) Syllabus
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8.2.9 INSURANCE AND ASSURANCE

TOPIC LEARNING OBJECTIVES: CONTENT SUGGESTED ACTIVITIES AND RESOURCES

NOTES
learners should be able to:

Contract of insurance x describe the principle of x Principle of pooling risks x Examining the principle of
Commercial Studies(Form 1 - 4) Syllabus

pooling of risks pooling risks

Effecting an insurance x identify the principles of x Principles of insurance such x Explaining the principles of
policy claim insurance as: insurance
-Indemnity
-Insurable interest
-Utmost good faith
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 44

-Proximate cause
x outline procedure in x Effecting an insurance policy x Describing procedure in
obtaining an insurance obtaining an insurance policy
policy
x demonstrate procedure in x Effecting an insurance claim x Illustrating procedure in effecting
effecting an insurance claim an insurance claim

Assurance policies x list the types of assurance x Types of assurance policies x Identifying the types of assurance x Assurance
policies such as: policies pamphlets
-Endowment policies x Listing the benefits of each type x ICT tools
-Whole life of assurance policy x Resource persons
-Funeral x Studying pamphlets on
x outline the benefits of each
-Medical aid assurance policies
type of assurance policy
-Pension x Visiting assurance companies
 Documents in x list documents used in x Documents used in insurance x Identifying documents used in x Samples of
Insurance and insurance and assurance and assurance such as: insurance documents such as
Assurance -Prospectus proposal forms,
-Proposal form policies
-Cover note
-Policy
Commercial Studies(Form 1 - 4) Syllabus

x explain functions and x Discussing functions and

contents of insurance and Functions and contents of contents of insurance documents
assurance documents insurance and assurance x Completing the proposal form
documents

e-insurance x describe e-insurance x e-insurance x Explaining e-insurance

x explain how ICT has
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 45

impact of ICT in improved efficiency in

insurance and insurance companies
assurance

45
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 46

Commercial Studies(Form 1 - 4) Syllabus

9.0 ASSESSMENT

9.1 ASSESSMENT OBJECTIVES

Learners will be assessed on their ability to:

l explain relevant terms used in commercial studies

l demonstrate knowledge of principles, techniques and ideas in commercial studies
l analyse the business environment and its impact on commercial activities
l interpret commercial information through numeracy and literacy
l analyse significant factors to consider in managing commercial activities
l use ICT in managing various commercial activities
l apply enterprise knowledge and skills to solve challenges in commercial situations
l communicate commercial information in a logical and coherent manner
l design business documents using ICT applications
l design a business plan
l implement viable enterprise projects

ASSESSMENT MODEL
Commercial Studies learning area will be assessed through continuous and summative assessment

46
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Commercial Studies(Form 1 - 4) Syllabus

9.3 SCHEME OF ASSESSMENT

The syllabus scheme of assessment is grounded on the principle of inclusivity. Arrangements,

accommodations and modifications should be visible in both continuous and summative
assessment to enable learners with special needs to access assessment.

Continuous and summative assessment will be done in the theory, assignment and
practical components of the syllabus. At the beginning of the new syllabus weighting of
the components are as follows:

Continuous Assessment 30%

Summative Assessment 70%

9.3.1 CONTINUOUS ASSESSMENT

30%

S 70%

Level Assessment Tasks Weighting

Form 3 One theory test per term 6

One practical test per term 6

One project per year 6

Form 4 One theory test per term 6

One practical test per term 6

TOTAL 30

9.3.2 SUMMATIVE ASSESSMENT

Title Duration Marks Weighting (%)

Paper 1: Structured paper

Section A: Semi ± Structured questions 2 hours 100 40%

Section B: Essays

Paper 2: Project

2 terms 100 30%

Total for Papers 1 and 2 200 70%

47
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Commercial Studies(Form 1 - 4) Syllabus

9.4 PAPER DESCRIPTIONS

Paper 1:

The paper consists of 2 sections which are Section A and Section B

Section A - (40 marks)

The section consists of 6 compulsory structured questions.

Section B – Essays (60 marks)

The candidate will answer 3 essay questions out of 6.

Time: 2 hours

Weighting: 40%

Paper 2:

This paper consists of a project that runs from term 1 to term 2 in Form 4

The project will have a total of 100 marks with a weight of 30%

9.5 SPECIFICATION GRID

Paper Knowledge with Application % Analysis % Evaluation % Total %

Understanding %

1 20 8 7 5 40

2 5 15 6 4 30

Total 25 23 13 9 70

48