LECTURE 4 Supplier Management
Supplier Lifecycle Management(SLM)
A harmonized supplier lifecycle process overview
Overview: Supplier Lifecycle Management
Segment suppliers
Qualify suppliers
Integrate suppliers
Collaborate with suppliers
Development supplier capabilities
Manage supplier performance
Phase out suppliers
Maintain supplier management governance
What is supplier relationship management (SRM)
Positive buyer-supplier relationships
Strategic supplier management based on spend category
Enhanced risk mitigation mechanism
Resilient supply chain
Key Components
Segmenting Suppliers
Addressing Challenges
Defining a Future Outlook
Providing Methodology
Supplier relationship management framework
Supplier qualification
Supplier performance management
Supplier risk management
Supplier development and diversity
Supplier collaboration
Supplier phase out
Benefit of SRM Stronger strategic partnerships
Value creation for the organization
Future outlook for SRM
Enhanced supplier collaboration
Technology innovation
Forming stronger partnership
Supplier Relationship
Strategic Partnerships
Strategic Alliance
Case study: Toyota
Supplier segmentation
Recap: Kraljic’s supply matrix
Leverage items
Strategic items
Non critical items
Bottleneck items
Supplier segmentation
Important
Strategic collaboration
Tactical
Selective collaboration
Portfolio analysis and typical contract durations
Supplier strategy-Basic supplier strategies
Supplier strategy-others outsourcing
Supply base optimization
Early supplier design involvement
Global sourcing
Long-term supplier relationships
Supply risk management
Supplier development
Total cost of ownership (TCO)
E-reverse auctions
Supplier’s voice and supplier preferencing
Development
Core
Nuisance
Exploitable
Supplier Qualification
When to measure launching of new model/project
Supplier development
Purchasing initiation
Risk mitigation
Professional sourcing
Agreement negotiation
How to measure
Understand purchase requirement relative to business unit objectives
Conduct thorough spend analysis
Identify specific internal users
Identify current suppliers
Research supply marketplace
Information Required
Conducting market research on suppliers
Porter’s Five Forces Model
Triangulation
Supplier Analysis
SWOT ANALYSIS
What to measure
financial strengths
Production or service capability
Human resources
Corporate performance
Quality performance
Information technology
Checklist for supplier visits Personnel-attitudes
Personnel-skills and know how of supervisors
Production equipment adequacy and maintenance
Means of quality control
Housekeeping
Competence of management and technical staffs
Purpose of assessment
Identify and mitigate supply chain risk
Supply chain establishment and integration
Business partnering
Manage new trading partner relationship
Supplier acquisition or merging
Joint product or market development
Supplier compliance supply chain rick
Guidelines and requirements
Outcomes
Supplier code of conduct
Major Areas to be Covered
Objective of the Document
Features
Example (SCC of HKJC /HUAWEI)
Supplier performance management
Introduction of SPM
Introduction
Objective
Process
Define governance structure
Define performance metrics and set-up scorecard
Monitor and discuss performance with suppliers
Address performance issues
Supplier Risk Management
Introduction of SRM
Introduction
Objective
Process
Identification and assessment
Prioritization and monitoring
Mitigation and improvement
Periodic review
TPRM Government
Three lines of defense
Government-Common practice
Key takeaways for an integrated SRM
Develop an integrated supplier database
Translate risk data into predictive intelligence
Segment suppliers into risk categories
Keep supplier assessments up to data