Scribd
Upload
35 views8 pages

10 Best Tips To Write Effective Emails

Helpful and great for you all

Uploaded by

Elum Miracle
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
35 views8 pages

10 Best Tips To Write Effective Emails

Helpful and great for you all

Uploaded by

Elum Miracle
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 8

10 Best tips to write

Effective Emails

Hello Reader,
Nowadays, we communicate
more and more through
email. We use Email
communication to write
something to friends,
relatives, colleagues or
clients. Whoever the
recipient of your email, it is
becoming very important
that you write email
effectively. As you know, by
writing effective email, you
can save your time, other
personʼs time and you can
win more trust & confidence
from the other end.

Give Reply of Email As soon


as Possible
More and more people
contact each other through
email. Even if they mention
directly or not, they expect
prompt responses. One of
the study by Jupiter
Research indicates that 35%
of customers expect a reply
within six hours, an
additional 55% expect a
response within 24 hours.
Though many people focus
on response time, content is
just as important. The same
study indicated that lack of a
thorough response (45%)
will cause on-line customers
to view a company
negatively when considering
future purchases.

Learn the art of writing Email

Poorly crafted emails will


generate additional emails
back & forth, which
potentially eating up more of
your time. Worse, they can
drive unnecessary calls to
your most costly channel –
your phone. And at that
point, customers are bound
to be angry and frustrated.

Here are some tips for


writing email responses that
are both thorough and
appropriate:

1. Format your response so


that itʼs easy to read on a
screen. Do not write email
using very long sentences,
which are lengthy
horizontally. Each line must
be short. Ideally, write 5-6
words in each line only and
not more than that.
2. Make sure the subject line
is concise and meaningful to
the recipient…not just a
generic

“Response from Marketing


Team” But also be careful
that it doesnʼt look like
spam.

3. Have one subject per


paragraph. Mention this
separately by blank lines, so
that its easy to read and
understand.

4. Be brief. Use as few


words as possible to convey
your message. More is not
better when

it comes to email. An email is


not perceived as an
electronic letter.

5. Use simple, declarative


sentences. Write for a third
or fourth grade audience,

particularly if youʼre creating


templates that are sent
automatically. You do not
know the

education level of your


sender or the senderʼs level
of comfort with the English
language.

6. Be sensitive to the tone of


the original email. If the
sender is upset because of
an error on

your part, acknowledge the


error. Clearly state what you
are doing to correct the
situation.

7. Make sure you answer all


the questions posed in the
original inquiry. A partial
answer

frustrates the sender and


results in additional
contacts. It also makes the
company sending

the response look inept.

8. Make it clear what actions


you will be taking next and
when the writer can expect
the

next contact from you.

9. Donʼt ask for an order


number/case number or any
old information which you
remember out of your mind
only when one is included in
the original email…sounds
pretty basic, but sometimes
people miss very obvious
info in email.

10. Donʼt just tell the sender


to go to your web site. In
many cases, they have
already been to

the web site and couldnʼt


find the answers they were
looking for. If you want them
to go

back to the web site, provide


a direct link to the exact
information the reader
needs.
Got this great site you
should check it will help you
more in Email marketing
https://warriorplus.com/o2/
a/yl75pp/0

You might also like