Business Management & Administration Degree

1. Human Resources Challenges and Strategies

Prof.: Carlos Montaña Batalla ©

 1. Human Resources Challenges and Strategies
The Pursuit Of Happyness: Job interview
https://youtu.be/UUDKEbX5OQw

- Is there any prejudice against Will Smith (Chris) in the beginning of the interview?

- What is the main skill that convince the interviewers to hire Chris eventually?

- What have you done if you were on the shoes of the interviewer?

- What additional questions have you asked Chris?

- Do you think that the generation of the interviewers affect their decissions?
 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

Compensatin LONG
Employing Training
g TERM!

Developing Policies Strategies Planning

 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

Source: https://www.business2community.com/strategy/what-would-an-agile-human-resources-department-do-02403599
 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

A. Development of a staffing plan

B. Development of HR policies (conciliation, training, selection, development…)

Staffing
C. Recruitment

D. Selection
 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

A.Discipline Process

B.Sexual Harassment

C.Vacation Time
Development of
Workplace Policies
D.Dress Code

E.Ethics

F. Internet Usage

G.IT Devices Usage

Source: https://www.examples.com/business/vacation-policy.html
 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

A. Anual Salary

B. Health Benefits

Compensation &
C. Retirement Plans
Benefits
D. Vacation

E. Bonuses

F. Other Perks

Source: http://hrworkitechs.com/compensation_&_benefits.html
 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

A. Compensation & Benefits

B. Workplace Environment

C. Employee Satisfaction Attrition Rate

Retention
D. Organizational Culture
Churn Rate
HR Turnover
E. Training & Development

F. Issues and Incidents Resolution

 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

A. Detection of Training Needs

B. Team Building

Training & Plan

C. Career
Development
D. Policy and Legal Training

E. Internal & External Communication Training

Source: https://whatfix.com/blog/top-learning-and-development-influencers-on-linkedin/
 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

A. Discrimination

B. Health-care Requirements

Legal C. Minimum
Aspects Wage

D. Safety Laws

E. Labor Laws

Source: https://definicion.mx/legal/
 1. Human Resources Challenges and Strategies
What is the role of Human Resources?

A. Chemical Hazards

B. Ergonomy
Worker Protection
C. Heating and Ventilation Requirements

D. LOPD (PPD - Protection of Personal Data)

Protection of Personal Data in Spain

https://www.boe.es/buscar/pdf/2018/BOE-A-2018-16673-consolidado.pdf
 1. Human Resources Challenges and Strategies

A. Internal Communication
Communication
B. External Communication

A. Globalization

B.Changes to Employment Laws

C.Health-care Costs

D.Employee Expectations
External Factors
E.Diversity of the workforce
Source: https://culturacientifica.com

F. Layoffs and Downsizing

G.Technology Used and Social Networks

1. Human Resources Challenges and Strategies

Source: Laura Portolese Dias. Beginning Management of Human Resources

 1. Human Resources Challenges and Strategies
How Should a Leader Be?
https://youtu.be/IJyNoJCAuzA

- Which are the main bullet points Simon Sinek is trying to communicate?
- Is it OK to share your lack of self confidence?
- Is it OK being straightforward and only business focused when KPIs are not performing well?

KPI - Key Performance Indicators (indicators which allow companies to know whether they are or
not performing well)
 1. Human Resources Challenges and Strategies

ACTIVITY (Groups of 5/6 students)

After having introduced the role of HR, think about:

- Which is the main challenge for HR for the following 20 years?

- Which is the most critical point of managing HR within an organization?

 1. Human Resources Challenges and Strategies

HR Manager
Recruiter
Talent Acquisition

HR
HR Consultant POSITION Employee Relations
S

Compensation Analyst
Training & Development

HR Technician
 1. Human Resources Challenges and Strategies

Difference between Soft and Hard Skills?

• Soft Skills —> they are character traits and interpersonal skills that
characterize relationships with other people. We can also use the term
soft skills to describe a person's emotional intelligence quotient (EQ) as
opposed to intelligence quotient (IQ).

• Hard Skills —> they are specific abilities, capabilities, that an individual can
possess and demonstrate in a measured way. Possessing a hard skill implies
an expertise of the individual to perform a specific task or series of tasks to
complete a job.
 1. Human Resources Challenges and Strategies

Critical Thinking
Communication
Digital Literacy
Advising
Strategic Planning
Adaptability
Business Acumen
Problem Solving HR SKILLS
Finance Skills
Team player
Legal Knowledge
Coaching
Employee Relations
Empathy
Proactivity
 1. Human Resources Challenges and Strategies

Uncertainty
LONG TERM STRATEGIES
Gender Inequality
Management Changes
Training & Development
HR
CHALLEN Leadership Development
Change Management GES
Constant Innovation
Retaining Talent
Making Remote Work, Work
Diversity
 1. Human Resources Challenges and Strategies

HR STRATEGY AND HR PLANNING

• The HR Strategy speaks about the main objetives, vision and mission of the
company. How would we like to see our company’s HR in 10 years? Are our
company core values going to change? Are we going to diversify the
business? Is our mision or vision going to change during the following
years?

• The HR Planning consists in the specific operations and activities developed

to achieve the previous plan. How many people are we going to recruit,
which profiles? Are we going to introduce a new HR Management
Software? Will we need to outsource the HR recruitment?
 1. Human Resources Challenges and Strategies

HR STRATEGY

The externalities (those situations we can’t control business-wise) are of extremely importance when
starting to draft the HR Strategy.

Source: Laura Portolese Dias. Beginning Management of Human Resources

 1. Human Resources Challenges and Strategies

Steps for the Creation of an HR STRATEGY

Strategic Strategic Prioritize

Analysis HR Issues Actions

Culture and Mission SWOT Analysis. Draft the

Organizational Life Cycle Stregths Select those challenges HR Strategy
which impact on the
Weaknesses business and prioritize
HR Mission and Values them within the action
Opportunities plans.
Internal HR Challenges
Threats
1. Human Resources Challenges and Strategies

Source: Laura Portolese Dias. Beginning Management of Human Resources

1. Human Resources Challenges and Strategies

Source: Laura Portolese Dias. Beginning Management of Human Resources

 1. Human Resources Challenges and Strategies

HR STRATEGY AND PLANNING TIPS

• Always link the HR Strategy to the Plan.

• The Strategy has to be Measurable.

• The Strategy has to be Realistic.

• There has to be a constant Follow-up of the KPIs designed.

• Strategy in not static and can be changed anytime depending on the External or Internal Factors.

• The HR Strategy Communication downstream is as important as the Strategy itself.