Tips Before The Client Interview: Self Introduction

TIPS BEFORE THE CLIENT INTERVIEW
1. Be prepared -Prepare a Good impressive self introduction!

2. Look and talk smart
3. Be energetic, enthusiastic! Be super excited!
4. Check your tools ( connection, audio and video)
5. Master your script and rebuttals
Possible Interview questions:
● How do you feel about COLD CALLING?

● How do you handle difficult contacts or leads?
● What are your career goals?
● What are your strengths and weaknesses?
● Do you have experience with the required software? ( Dialer or website)
● What do you consider your core skills and services? Or what are your
primary skills and expertise?
Tip: Because there are many different kinds of virtual
assistants, it is important for you to be honest, concise and
clear about your skills in matching the client’s preferred job
description.
● How do you handle a situation when you may not know how to
complete a task?
Tip: Generally speaking, it’s better to ask questions than
make mistakes, but a good Virtual Assistant should also be
independent and proactive enough that they try to solve
many problems without coming to you first.
● What methods do you prefer for communication?

Tip: Are you tied to your email all day? Or do you prefer to
text while on the go? Do you like talking face-to-face over
Skype or Google Hangouts? The ideal candidate will be
comfortable communicating with you through the channels
you use most naturally.
● Let’s say your inbox is flooded with messages. How do you prioritize
which ones to respond to first?
Tip:To accomplish that, you need to be able to prioritize
tasks based on your particular needs and goals. A good
virtual assistant should be able to identify which messages
are time-sensitive and which can wait.
● What do you do when a client has trouble articulating their needs?

Tip: A good virtual assistant should be able to pick up on
your needs and be perceptive enough to identify the source
of a problem. This comes from understanding both you and
your business. Asking questions to better understand the
problems you’re facing is a good sign.
● Let’s say you have a deadline or a quota and your computer suddenly
crashes. What do you do?
Tip: Sometimes things go wrong. When this happens, you
need a virtual assistant who’s resourceful and dedicated.
Good answers might include switching to a phone or tablet
while they get their computer up and running, as well as
checking to make sure that their work has been backed up
online.
● What type of work are you best at? What are you most interested in
learning more about? What are you not good at? What work do you
prefer not to do?
● What software/computer programs do you use and are experienced in?

(MS Word, Adobe, Google Docs, Aweber, Infusionsoft, WordPress etc.)
Links to Common Interview questions and answers:

● http://www.rappler.com/life-and-style/career/88
402-common-job-interview-questions-answers
● https://www.upwork.com/hiring/for-clients/9-in
terview-questions-to-find-the-perfect-freelanc
er-online/
● http://theinterviewguys.com/top-10-job-intervie
w-questions/
Advance Planning
Take the time to prepare for your interview in advance. In most cases,
everything will go smoothly, but it will be less stressful if you practice in
advance.
● Do a trial run a day or two before the interview.

● Check your webcam and any headset or microphone as if you were
going to do the actual interview. If possible, use the same video
technology that you'll be using during the actual interview. That
way, you won't have any last-minute installation issues or
password problems right before your interview.
● Your camera should be at eye level (not above or below). A poorly
placed camera can result in unflattering double chins or weird
shadows. Check to make sure your sound equipment works
properly.
● Regardless of location, make sure that you send any materials
(resume, portfolio, etc.) that the recruiter needs in advance.
Check Your Background

During your test run, take a look at the background that shows up in the
video. Does it look cluttered or distracting?
Plan to have your background be tidy. A plain wall is ideal, or an
office-like setting. You may be able to choose an online background to
use, depending on the video platform you're using.

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TIPS BEFORE THE CLIENT INTERVIEW

1. Be prepared -Prepare a Good impressive self introduction!

Possible Interview questions:

● How do you feel about COLD CALLING?

● What methods do you prefer for communication?

● What do you do when a client has trouble articulating their needs?

● What software/computer programs do you use and are experienced in?

Links to Common Interview questions and answers:

● Do a trial run a day or two before the interview.

Check Your Background

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