Experiential Learning For Entrepreneurship
Experiential Learning For Entrepreneurship
Experiential Learning For Entrepreneurship
Denis Hyams-Ssekasi
Elizabeth F. Caldwell
Editors
Experiential Learning
for Entrepreneurship
Theoretical and Practical Perspectives
on Enterprise Education
Editors
Denis Hyams-Ssekasi Elizabeth F. Caldwell
University of Bolton University of Huddersfield
Bolton, UK Huddersfield, UK
This Palgrave Macmillan imprint is published by the registered company Springer International
Publishing AG part of Springer Nature.
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Foreword
There are techniques for mitigating and managing risk and the whole
process of developing a business model and plan is designed to facilitate
this and, in doing so, create more confidence in an uncertain future. I
will never forget the MBA student who had a start-up dream and went
around clutching the latest version of his business plan, almost like a
comfort blanket—he went on to set up an airline. It is about giving
entrepreneurs thinking tools to address uncertain, changing circum-
stances—frameworks to help develop strategies that address the differ-
ent challenges they will face. However, entrepreneurship is a contact
sport and the contact is with customers and competitors, so whilst
entrepreneurs, like any athlete, might benefit from coaching—learning
from the success and failure of others—just teaching strategy and tac-
tics is not enough. Ultimately you have to try them out in your busi-
ness, which is the basis of the ‘lean start-up’ approach of launching a
product/service in a minimum viable state and learning from the feed-
back of customers (Reis 2011). This is pure experiential learning and it
is why mentoring during start-up is such a powerful educational tool. I
wish I had a pound for every excellent business plan produced by an
MBA student with absolutely no intention of starting their own busi-
ness. As I discovered with my business, knowing what to do is far easier
than actually doing it.
Creativity—in particular the ability to spot innovative business
opportunities—is probably the most important entrepreneurial charac-
teristic. It also can be influenced through education and training. For
example, a six-year study of more than 3000 US CEOs, contrasting 25
well-known entrepreneurs (such as Steve Jobs of Apple, Jeff Bezos of
Amazon, Pierre Omidyar of eBay, Peter Thiel of PayPal, Niklas
Zennström of Skype and Michael Dell) with other CEOs who had no
track record for innovation, highlighted five discovery skills: network-
ing, observing, questioning, associating, experimenting (Dyer et al.
2009). These skills can all be taught but also need to be practised. One
skill in particular—‘associating’—can be difficult to master. Associating
a solution to a problem in one context to another unsolved problem so
as to create an innovative product/service that customers are willing to
pay for requires a truly creative leap, for example, when Henry Ford
Foreword
vii
Know-why
Form concepts
Test concepts
Reflection
Experience
Know-how
Challenge dominant logic
and mental-models
Fig. 1 The wheel of learning. (Adapted from Burns 2016; Kim 1993)
are diagnosed and systematic solutions put in place. This is when you
question your ‘dominant logic’ or ‘mental models’—the assumptions and
theories about the world upon which your learning is based. Dominant
logic is the mind-set with which an organisation or industry collectively
sees itself and the world it inhabits—its position with customers, com-
petitors and other stakeholders. It filters the information, subconsciously
interpreting environmental data in a certain way and influences behav-
iour. If you start asking ‘why?’ and ‘why not?’ and questioning industry’s
dominant logic, you start to reframe your thinking and become more
creative and innovative, able to spot opportunities for new products or
markets that others have failed to see.
So, can entrepreneurship be taught? I believe entrepreneurs are, in
part, born and, in part, made—shaped through their life experiences,
including education. Whilst there is no blueprint for success, we can help
them ‘play the odds’ by showing which strategies have the best chances of
success, giving them the confidence to address the unexpected challenges
they will face. But that education must include ‘doing’—experimenting,
testing concepts and learning from experience. Experiential learning is
not just about developing knowledge and skills. It is about giving entre-
preneurs thinking tools and frameworks to address changing circum-
stances—not rigid rules to adhere to—allowing them to try them out in
different situations. Not only does it facilitate learning and better embed
it in the individual, it improves judgement and individual confidence. By
incorporating it into the teaching of entrepreneurship, educators can
improve entrepreneurs’ creativity and chances of success. At the heart of
experiential learning lie those all important questions: ‘why?’ and ‘why
not?’
Experiential learning is a powerful tool and this book is an important
part of the enterprise educators’ toolkit. It not only explains the theoreti-
cal underpinning for experiential learning but also outlines the many
ways it can be used in the teaching, learning and assessment of entrepre-
neurship courses. It is particularly useful in showing how it can be used
out of the classroom and its pivotal role in building a learning organisa-
tion, where the constant turning of the wheel of learning, sharing knowl-
edge of know-how and know-why, embeds double-loop learning within
it and generates organisational learning. It demonstrates how, both for
Foreword
ix
References
Argyris, C., & Schön, D. (1978). Organizational learning: A theory of action
perspective. Reading: Addison Wesley.
Burns, P. (2016). Entrepreneurship and small business: Start-up, growth and matu-
rity (4th ed.). London: Palgrave.
Burns, P. (2018). New venture creation: A framework for entrepreneurial start-ups.
London: Palgrave.
Dyer, J. H., Gregersen, H. D., & Christensen, C. M. (2009, December). The
innovator’s DNA. Harvard Business Review, 87(12), 60–67.
Kim, D. H. (1993). The link between individual and organizational learning.
Sloan Management Review, 35(Fall), 37–50.
Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and
development (Vol. 1). Englewood Cliffs: Prentice-Hall.
Reis, E. (2011). The lean start-up: How today’s entrepreneurs use continuous inno-
vation to create radically successful businesses. New York: Crown Publishing.
Preface
fact has been argued by Burns (2016, p. 7) to be “probably one of the
major challenges facing business schools in the 21st century”. Consensus
has been reached by many educators that it is not enough to teach stu-
dents about entrepreneurship but that students must experience entre-
preneurship through carrying out aspects of developing and running a
business in order to develop their entrepreneurial skills (see Cope 2005;
Politis 2005).
This idea of learning entrepreneurship by actually starting and running
a business aligns with the concept of experiential learning, also known as
‘learning by doing’, which posits that an infusion of direct experiences is
necessary for learning to take place (Kolb and Kolb 2005). The goal of
successful entrepreneurship education is to learn the fundamental con-
cepts of business as well as to develop the ability to apply them flexibly in
multiple situations. Indeed, Kolb’s (1984) experiential learning cycle pro-
vides one mechanism through which to do this. The cycle involves learn-
ers reflecting on experiences, extracting and conceptualising the learning
from that experience, followed by experimenting, testing and honing the
new insights through further experiences.
These principles of experiential learning have been adopted widely in a
variety of disciplines in higher education where graduates must acquire
practical competence as well as theoretical knowledge during their stud-
ies, such as in nursing, counselling and teacher education (Clark et al.
2010). Experiential learning is also widely used for training programmes
outside of formal educational settings, for example, in the retail and ser-
vice sectors. Such programmes, both inside and outside of education,
often involve simulating experiences through games and role-play or
supervising trainees on work placements. However in recent years, educa-
tors have set themselves the challenge of trying to provide students with
the experience of starting a live business venture, in the real world. In
order to do this, many of the most innovative educators have utilised
experiential learning theory in designing their entrepreneurship pro-
grammes. These educational experiences all involve students ‘doing’
aspects of business and range from developing business plans to full ven-
ture creation programmes where students launch and run a live business.
Entrepreneurship education, therefore, not only incorporates some of the
most innovative and immersive educational experiences but also serves as
an opportunity to extend and develop our understanding of experiential
Preface
xiii
References
Burns, P. (2016). Entrepreneurship and small business: Start-up, growth and matu-
rity (4th ed.). London: Palgrave Macmillan.
Clark, R. W., Threeton, M. D., & Ewing, J. C. (2010). The potential of experi-
ential learning models and practices in career and technical education and
career and technical teacher education. Journal of Career and Technical
Education, 25(2), 1–21.
Preface
xv
xvii
xviii Contents
Index 265
Notes on Contributors
xxi
xxii Notes on Contributors
students studying a variety of disciplines for the past 12 years. She has designed
and run both pre-sessional and in-sessional study skills programmes and has
supported students in their academic development from foundation to PhD
level. Her educational research centres around employability and widening par-
ticipation, discipline-specific pedagogies and internationalisation of institutions
and curricula.
Maria de Lurdes Calisto is an assistant professor at Estoril Higher Institute for
Tourism and Hotel Studies (Portugal) where she also coordinates the Centre for
Entrepreneurship and Business Development and leads a research group on
Entrepreneurship in Tourism. She holds a PhD in Management awarded by the
University of Évora. She is a research collaborator at the Centre for Advanced
Studies in Management and Economics—University of Évora. The current
research interests include innovation in services, strategic entrepreneurship and
intrapreneurship, human capital and strategic human resources management.
She has published papers in international journals as well as book chapters.
Judy Crooks is a research assistant who is studying within the School of
Business and Enterprise at the University of the West of Scotland. She has exten-
sive experience of working within the health and third sector services within
managerial and public engagement roles. She has wide research interests which
include human resource management, enterprise and entrepreneurial learning
and economic policy. The key interest is how these interconnect together to
deliver national policy in terms of becoming key drivers within the culture of
public and third sector organisations.
Stephen Dobson is a senior research fellow in the International Centre for
Transformational Entrepreneurship (ICTE), Coventry University, and the book
reviews editor for the International Journal of Entrepreneurship and Innovation.
Dobson is also the Programme Manager of the African Institute for
Transformational Entrepreneurship (AITE) which is an entrepreneurial labora-
tory focusing on supporting sustainable socio-economic development through
transformational entrepreneurial knowledge transfer, research, university enter-
prise zones and policy formulation. Between 2011 and 2015, he was the UK
representative on the management committee for the European Academy of
Management (EURAM).
Mariana Estrada-Robles is Lecturer in Enterprise in the University of Leeds,
UK, and member of the Centre for Enterprise and Entrepreneurship Studies.
Her research focuses primarily on the field of family entrepreneurship specialising
Notes on Contributors
xxiii
xxix
List of Tables
xxxi