Report WFS 2020 AUG
Report WFS 2020 AUG
Report WFS 2020 AUG
IMPLICATIONS ON THE
FOOTBALL INDUSTRY
AUGUST 2020
WORLD FOOTBALL SUMMIT COVID19 IMPLICATIONS ON THE FOOTBALL INDUSTRY Introduction
INTRODUCTION
All the sports industry is being directly affected by the Covid-19 sanitary crisis, including football. Calen-
dars worldwide have been disrupted since early 2020 as competitions have had to be either postponed or
cancelled in order to slow down the spread of the virus.
Now, as lockdowns are ending and countries are cautiously returning to normal activity, sports properties
(including leagues, federations, clubs, athletes, etc.) need to find new ways to restart playing whilst still
tackling the pandemic’s risks to avoid a second outbreak. In fact, to ensure fans’ safety, properties will face
increasingly stricter health regulations that will represent a partial turnaround in their business models and
that, consequently, threatens to raise even more their already heavy financial pressure.
In that sense, World Football Summit (WSF) aimed to calibrate the coronavirus’ impact on the football
industry by asking the members of the Advisory Board as well as other key stakeholders in the industry
about the topic. With that goal, WFS created an online survey to gather a better understanding on:
What will be the main opportunities that the challenge will raise?
SPSG Consulting, the boutique consulting firm specializing in sports and entertainment lead by Carlos
Cantó, has worked closely with WFS in designing and elaborating this research and this report.
WFS would like to thank all the professionals that contributed to this report for their commit-
ment to the improvement of the football industry and to WFS. This document shares a sum-
mary of the overall thoughts and beliefs of the different football stakeholders that participated
in the survey. They were asked to rank on a scale of 1 (minimum) to 7 (maximum) the level of the
overall impact of the coronavirus outbreak in the football industry, mainly in the following areas:
The industry experts also graded on a scale of -3 (very negative impact) to +3 (very positive impact) the
level of impact of the Covid-19 sanitary crisis for specific football industry revenue streams for the remain-
der of 2020 and 2021.
To finish, respondents also considered some of the main football industry opportunities post Covid-19.
3
WORLD FOOTBALL SUMMIT COVID-19 IMPLICATIONS ON THE FOOTBALL INDUSTRY Members of the World Football Summit Advisory Board
ALBERTO CHAD CARLOS IVAN IRIS OSCAR YOSHIHIRO RICK UNMISH PATRICIA
BERNALDO BIAGINI CANTO CODINA CÓRDOBA MAYO OI PARRY PARTHASARATHI RODRIGUEZ
Senior Director - Football Asia President CEO MD SEA, Australia, Japan & General Manager Head of Marketing and Head of Football Chairman Founder & Executive Director General Director
South Korea International Development
PABLO ORNELLA DESIRÉE KENNETH JAVIER ESTEBAN JULIO ANDY LUIS DATO’ JUN
DANA BELLIA FOK GÓMEZ GRANERO SENN STALMAN VICENTE WINDSOR JOHN ZHAO
CEO Head Of Professional Football President General Manager CEO Managing Partner CEO Group Chief Executive Officer General Secretary CEO
AC TALENT
5
WORLD FOOTBALL SUMMIT COVID19 IMPLICATIONS ON THE FOOTBALL INDUSTRY Covid-19 impact on the football industry revenue streams
COVID-19 IMPACT
The business models of football stakeholders are driven by different revenue streams, including:
Media rights (e.g. linear TV, PPV, OTT, Social Media Platforms and other).
ON THE FOOTBALL
Leagues and competitions prizes.
Facilities (primarily relying on match day income through ticketing, sales of hospitality packag-
INDUSTRY REVENUE
Investments (e.g. financial, start-ups, diversification, etc.).
Other.
STREAMS
social gathering restrictions, among others) have
caused an important upheaval to football proper-
GLOBALLY TO SLOW DOWN
ties’ economic situation. Up until now, the need to
suspend football events has affected to a greater
THE PANDEMIC HAVE CAUSED
or lesser extent all tiers of the mentioned revenue AN IMPORTANT UPHEAVAL TO
streams and, unfortunately, will still do so in the
foreseeable future. FOOTBALL PROPERTIES’ ECONOMIC
Bearing in mind that selected football leagues are SITUATION.
resuming play behind closed doors, respondents
believe that match-day revenues will receive a greater impact from the coronavirus outbreak. As a mat-
ter of fact, until further notice football organizations will not be able to sell any match tickets, hospitality
Facilities
packages and other activities normally carried out in the stadia. What’s more, as Covid-19 infection rates
6.84
drop and sports stadia plan to reopen, properties will still have to face several obstacles in managing their
Commercial
facilities at their full potential as they will need to comply with strict public health protocols that aim to
5.47
ensure a safe experience for fans.
Leagues/competitions prizes
5.37 Besides, as for the respondents, commercial revenue (from sponsorship, licensing, merchandising sales
Players transfers and advertising, among others) will also take a major hit.
5.21
Media rights To start with, many properties have performance-driven payment schemes in sponsorship that tie a vari-
5.05 able fee to the team performance or the achievement of other metrics on the field (requirements that with
Industry experts sports on hold are complicated to achieve). Also, especially at this phase, sports properties won’t be able
ranked on a scale Revenue from members of club
to deliver some of the rights offered to their current or potential sponsors and advertisers and, thus, it
of 1 (minimum) to 7 4.95
may dilute the value of their sponsorship programs. Therefore, properties will need to explore new ways
(maximum) the impact Investments
of Covid-19 on the and assets to add value to partners until the sports industry fully recovers. This has already been partially
football industry’s 4.68 accomplished by selected football properties that have deployed digital activations and platforms.
different revenue
streams. 1 7
7
Covid-19 impact on the football industry revenue streams WORLD FOOTBALL SUMMIT COVID19 IMPLICATIONS ON THE FOOTBALL INDUSTRY
COVID-19 IMPACT
With football competitions being suspended or played behind closed doors, sports organizations will also
see a steady fall in the demand of their merchandising (physical stores, compared to e-commerce, where
the impact is less severe) and licensing products (especially among casual fans).
Similarly, the early finalization of some leagues and competitions could affect their funds and lead to a
need of amending prize lists downward.
ON THE FOOTBALL
To finish, as football properties face a substantial loss of revenue and are tied to financial limitations, the
transfer market (which has shown a steady rise in the past few years) will also be affected, and both the
number of player transactions and transfer fees are likely to fall.
Fortunately, according to the respondents, the prompt resumption of some competitions (despite being
INDUSTRY’S MAIN
behind closed doors) will relieve more potential financial damage that sports properties could suffer if
they didn’t finish the season. For instance, the restart of matches allows sports properties to create new
content for football fans to watch and consequently limits the economic impact from media right holders.
In the same way, football clubs are innovating to bring valuable content to their members and avoid losing
these revenues as well.
STAKEHOLDERS
The pandemic has challenged and disrupted the business model of all the players involved in the football
ecosystem in a similar way. When asked to rank the level of impact of Covid-19 for the different football
industry’s stakeholders, experts started by ranking mass-events.
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8
WORLD FOOTBALL SUMMIT COVID19 IMPLICATIONS ON THE FOOTBALL INDUSTRY Covid-19 impact on the football industry’s main stakeholders
Football events As stated before, the rapid spread of the virus caused the postponement or even cancellation of 2020
6.58 football leagues and competitions as well as MICE events. This situation left organizers and cities that were
Venues supposed to host those big events trying to mitigate the derived financial implications while trying to de-
6.16 sign a comeback plan to avoid greater impacts on their financial situation. For instance, many MICE events
have been able to find an alternative to suspension by redefining their offer through an online format (e.g.
Clubs
WFS has created WFS Live -virtual event, July 2020- as the situation obliged to postpone WFS Asia, WFS
6.05
Africa and WFS20 mega-events).
Leagues / competitions
5.79
Currently, with better epidemiologic results but
Cities/regions (host events) without any effective treatment yet it seems that THE PANDEMIC HAS IMPACTED
Sport MICE events
5.68 the Covid-19 effects are likely to remain for a while,
and thus, football organizations will still need to
THE FOOTBALL INDUSTRY AS A
5.63 adopt severe sanitary measures that will surely WHOLE, INCLUDING NOT ONLY
Sponsorship agencies
challenge their normal operations:
5.42 SPORTS PROPERTIES BUT ALSO
Sponsors
5.16
Venues will need to update their opera-
ALL THE RELATED SERVICES AND
tional model as they will have to comply
Investors HAS STIMULATED COOPERATION
5.11 with social distancing requirements
Industry experts Sport lawyers financially after the pandemic and face future uncertainty, they will eventually need to renego-
ranked on a scale 3.47
of 1 (minimum) to 7
tiate their salaries in order to reduce one of their biggest expenses. Although at another level,
Sport medicine
(maximum) the impact
3.32 coaches and technical staff whose activity is connected to the game will also be eventually
of Covid-19 on the
football industry’s affected.
different stakeholders. 1 7
11
Covid-19 impact on the football industry’s main stakeholders WORLD FOOTBALL SUMMIT COVID19 IMPLICATIONS ON THE FOOTBALL INDUSTRY
TIMELINE OF THE
In terms of sponsorship, if sports are not able to fill stadiums and lose physical audiences,
sponsorship eventually may not be as attractive for companies. Apart from that, selected brands
may also be facing some financial difficulties after the pandemic and might need to adjust their
ESTIMATED IMPACT
investments (as way of example, RSC Anderlecht recently lost its main sponsor BNP Paribas
Fortis). In this context, sponsorship fees are likely to decrease and, thus, sponsorship activa-
tion agencies could expect a drop in their activity as well. However, the coronavirus situation
has also revealed other sponsorship functionalities (e.g. contributing to society, digital activa-
ON THE FOOTBALL
tions, etc.) and other sponsorship territories (e.g. eSports) that will surely be explored in the
near future.
Similarly, with football at a standstill and raising uncertainty, investors’ and consultants’ activity
might be threatened but, more likely, may also bring them new opportunities to support the
INDUSTRY
sports ecosystem recover.
Stay at home orders have also put under lockdown the fitness industry, affecting severely
smaller gyms and studios. In spite of the financial impact caused by their closure, other fitness
stakeholders have seen how the Covid-19 outbreak has revolutionized consumers behavior
towards digital channels and many of them have leveraged on the populations’ need to workout
at home. As a matter of fact, sports equipment and sports apparel companies have been able
Rest of 2020
to mitigate negative effects by renting exercise equipment, selling machines and apparel, and
6.74
offering training sessions online during confinement. 2021
5.26
2022
Traditional broadcasters have been challenged during the past few years with the appearance
3.21
of new media platforms to the market that offer content suited to new consumer behaviors 2023
Industry experts
such as on-demand (i.e. OTT, social media, etc.). With unavailability of live sports content but ranked on a scale 1.95
of 1 (minimum) to 2024
with society’s growing entertainment expectation’s during confinement, media companies have 7 (maximum) how
Covid-19 will impact the 1.47
had to find alternative programming attractive for fans (whose preferences have gone more dig- football industry in each
of the coming years. 1 7
ital) and advertisers. Now, as competitions and leagues resume, media are slowly getting back
to normal but without fans in attendance, properties are looking for new ways of improving the
behind-closed-doors audiovisual product (e.g. AGF Aarhus launched a virtual stand with 10.000
To sum up, the pandemic has impacted the football industry as a whole, including not only sports proper-
ties (e.g. leagues, events, players, clubs, federations, etc.) but also all the related services (e.g. travel agen-
cies, F&B/catering companies, broadcasting, etc.) and has stimulated cooperation between stakeholders
to overcome the crisis.
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12
Timeline of the estimated impact on the football industry WORLD FOOTBALL SUMMIT COVID19 IMPLICATIONS ON THE FOOTBALL INDUSTRY
GEOGRAPHICAL AREAS
Properties are facing important financial and operational difficulties as a result of the football hiatus since
early 2020 and, unfortunately, the survey respondents believe that for sure, these difficulties will last for
the rest of the year.
As far as experts are concerned, football properties will need to be creative and build fan loyalty in order to
ensure incremental sources of income in 2021 because, the coronavirus pandemic is expected to not only
OF THE ESTIMATED
impact the industry in the short-term, but at some degree, sports properties will still have to deal with its
negative effects at least for the next season as well.
Therefore, the main challenge is the uncertainty that the future holds as properties’ financial performance
will depend on the state of the pandemic and, thus, the measures adopted to control the situation. In fact, a
slowdown in coronavirus infection rates would allow for easing restrictions and open stadia for fans but, in
IMPACT ON THE
the first place of the process, at a limited capacity. Although football properties would still note a decrease
in many of their revenue streams caused by lower attendances (e.g. in ticketing and in-venue purchases),
their financial performance would be better than in a worse scenario where a new coronavirus outbreak
(and the unavailability of a ready vaccine) could force a whole season played behind closed doors.
Due to all these uncertainties, the survey respondents consider that in 2022, sports properties are likely
to still be in a transition period and drag some of Covid-19 negative effects (especially if the crisis gets
FOOTBALL INDUSTRY
extended) but less in consequent years ahead.
Ò
of Covid-19 on the
different regions of the
world. 1 7
14
Geographical areas of the estimated impact on the football industry WORLD FOOTBALL SUMMIT COVID19 IMPLICATIONS ON THE FOOTBALL INDUSTRY
COVID-19’S IMPACT
The coronavirus pandemic has affected countries worldwide and the majority of them have adopted similar
measures to try to control it by mainly adopting social restrictions that have resulted in the postponement
or suspension of national/international football leagues and competitions.
This phenomenon has carried out important social and economic effects on a global scale but, according
to the WFS members, recovery times will vary by region and the overall impact of Covid-19 in the football
ON EACH REVENUE
industry is expected to be greater in Europe, Latin America and North America, while more controlled in
the Pacific and Middle East (during the remainder of 2020 – 2021 – 2022).
Actually, we have seen a large and continuous spread of the virus in European, Latin American and North
American countries and although many football leagues and competitions have recently restarted playing
behind closed doors, they have not done it at a full potential and as mentioned, the financial impacts are al-
STREAM
ready significant (especially on those that have finally been suspended; i.e. Euro 2020 and Copa America).
Lockdowns and other imposed social restrictions have helped to manage the pandemic and flatten the
contagion curve in a number of Asian countries. However, we are already seeing instances of a second
potential global outbreak that threatens once more the postponement of football leagues that were set to
resume (e.g. Chinese Super League). Therefore, the overall impact and length of Covid-19 is still uncertain.
TRANSFER MARKET
MEDIA RIGHTS
COMMERCIAL REVENUES
VENUES – FACILITIES
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16
Covid-19’s impact on each revenue stream WORLD FOOTBALL SUMMIT COVID-19 IMPLICATIONS ON THE FOOTBALL INDUSTRY
-3 0 3
COVID-19’S IMPACT OTT – general In general, commercial revenues have been heavily affected by the situation and will recover at a slow
ON EACH REVENUE 1.58 pace during the rest of 2020 and 2021. Due to travel restrictions and social distancing measures, friendly
matches and tours, and football academies will be under question. Also, with leagues and competitions
STREAM “Social media” players
0.84 resuming without fans attendance on stadia, sectors that are related to the game experience and reliant
MEDIA RIGHTS Influencers
on football audiences will likely see an important decrease in their activity as well (e.g. catering/F&B and
Industry experts graded on retail outside the main venue and even sponsorship).
0.58
a scale of -3 (very negative
impact) to +3 (very positive Players platforms Although the slow return to normal activity will diminish fandom purchases (merchandise and licensing
impact) the impact of Covid-19 0.37
on specific football industry products that are usually worn when attending a match to cheer on football clubs), the survey respon-
revenue streams for the OTT – sports specialized dents’ expect that the pandemic has led to an increase of online purchase habits on the population, and
remainder of 2020 and 2021. -0.26 thus, football properties will be able to leverage on e-commerce revenue streams (which do not imply any
Sponsors owned platforms type of social contact).
-0.58
OTT – football properties COMMERCIAL REVENUES HAVE
-0.74
BEEN HEAVILY AFFECTED BY THE
PPV
-0.84 SITUATION AND WILL RECOVER AT
“Traditional” linear TV
-1.11 A SLOW PACE DURING THE REST
Betting and OFS companies
-1.47
OF 2020 AND 2021
-3 0 3
In the past few years, we have experienced a media fragmentation that has seen the rise of OTT platforms
and social media in the market. Lockdowns have accelerated the consumer trends of consuming sports
audiovisual content through digital platforms and channels (that offer on demand and personalized content
accessible at any time, at any place). Therefore, respondents believe that the Covid-19 pandemic has had
a positive impact on OTT, social media, influencers and players platforms (that were already increasing its
importance) whilst traditional linear TV, betting companies and PPV are rapidly losing ground. Also, sports
specialized OTT platforms and other OTTs’ owned by sponsors and football properties that were relatively
new in the media market, will slightly be even more challenged in comparison to other digital players that
are more established.
18 19
Covid-19’s impact on each revenue stream WORLD FOOTBALL SUMMIT COVID19 IMPLICATIONS ON THE FOOTBALL INDUSTRY
FOOTBALL INDUSTRY’S
COVID-19’S IMPACT Rental: non-sport activities
-2.37
ON EACH REVENUE Museums–Tours
STREAM -2.53
VENUES – FACILITIES Retail space (in main venue)
MAIN OPPORTUNITIES
Industry experts graded on -2.53
a scale of -3 (very negative
impact) to +3 (very positive Football academies
impact) the impact of Covid-19 -2.53
on specific football industry
revenue streams for the Ticketing – national
remainder of 2020 and 2021. -2.53
VIP Hospitality
POST COVID-19
-2.58
Ticketing – international
-2.63
Catering – F&B (in main venue)
-2.74
-3 0 3
According to the WFS Advisory Board members’ and surveyed experts, as long as the pandemic persists,
social distancing restrictions will be applied and, thus, all the facilities’ revenue streams will be hardly hit in
the following years. Either playing matches behind closed doors or at a fan limited capacity, the commer-
cialization of venues’ main activities at their full potential will be at a standstill (e.g. catering, ticketing, VIP
hospitality packages, academies, retail spaces and tours of the museums). Therefore, stadia must innovate In the post-Covid-19 phase, sports properties will need to convert some of the main challenges arisen from the
and redefine other business strategies that enable them to generate revenue from other sources until the crisis into opportunities to remain relevant in the market.
football industry fully recovers.
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20
WORLD FOOTBALL SUMMIT COVID-19 IMPLICATIONS ON THE FOOTBALL INDUSTRY Football industry’s main opportunities post Covid-19
Digital activation
89.47% To start with, during the last few months, sport properties have had to rely on technology to keep provid-
Increase safety stadia ing content and interacting with their fans; especially during the lockdown where people were in need of
73.68% entertainment. As a matter of fact, with live sports on hold, eSports consumption has risen to the next level
Increase of eSports and many properties took advantage of that by turning to online competitions to keep their fans engaged.
68.42%
In that sense, respondents believe that the Covid-19
Non-live content
crisis has accelerated digital existing trends and
SPORTS PROPERTIES ARE LIKELY
68.42%
Increase of cashless stadia
sports properties will increasingly foster the cre-
ation of “phygital experiences” (by combining the
TO LEVERAGE ON BIG DATA TO
63.16%
physical and digital world). For instance, sports CREATE DIGITAL ACTIVATIONS
Non-traditional revenue stream properties are likely to leverage on big data to cre-
57.89% ate digital activations through augmented reality THROUGH AUGMENTED REALITY
Owned OTT and work up on fantasy game’s offering.
57.89% AND WORK UP ON FANTASY
Likewise, as the coronavirus outbreak is threaten-
Engagement with players
52.63%
ing some of the biggest revenue streams for sports GAME’S OFFERING
stakeholders (e.g. match-day purchases inside the
Increase big data (fans)
venues), they will likely need to optimize other non-traditional ones. In recent years, several properties
42.11%
have developed their own OTT platforms to be able to completely adapt the frequency and type of con-
“Social” activation tent provided to the fans according to their demands. As the crisis has prompt the consumption of short,
42.11% non-live and differential content (i.e. with direct engagement with players), experts consider that football
Augmented reality properties’ owned OTT are likely to increase in the near future.
42.11%
Investors taking clubs Besides, the main challenge for sports venues will be to ensure fans’ safety. To that aim, it is clear that they
42.11% will have to adopt health measures that ensure a risk-free experience (e.g. by providing sanitary equipment
to the staff and public) but they will also invest in new technologies that minimize the main contagious
Tech applied to media
moments while building on a competitive advantage. As way of examples, many stadia are probably going
36.84%
to convert their operations to cashless, provide geolocalization services, increase the use of blockchain
Use of blockchain technologies to ensure cybersecurity or develop tokenization processes to maximize the fan experience,
36.84% among others.
Social development
26.32% Finally, we have seen how both brands and sports properties have proactively and positively contributed
Football Fantasy Sports to help tackle the coronavirus outbreak by providing necessary services and products (e.g. the Maracana
26.32% Stadium in Brazil turned into a hospital to treat coronavirus patients). In that sense, the survey respondents
expect that brands and properties will still be willing to collaborate post-Covid-19 to contribute to social
Geolocalization features
development through valuable activations (what it is known as “sponsorship/partnership with a purpose”).
26.32%
Tokenization process
To sum up, many questions and challenges will arise from this situation that will push sports organizations
26.32%
to manage and transform them into opportunities to mitigate negative effects. At some extent, football
Increase cybersecurity properties should, partially, be re-invented, adding new opportunities to generate revenues and providing
21.05% added value to their stakeholders (fans, sponsors, suppliers, shareholders, cities/regions, society, etc.).
Investments diversification
21.05%
Facial recognition
21.05%
Leagues merges
15.79%
Education among kids
15.79%
CONCLUSION
The different stakeholders conforming the football industry (e.g. players, clubs, governing bodies, spon-
sors, investors, host cities, leagues and competitions, media, etc.) have been financially hit by the coro-
navirus pandemic globally. Sports organizations in different countries around the world have seen their
business models threatened at varying levels, especially in Europe, Latin America and North America.
The rapid spread of the virus and high risk of contagion has left live sports on hold and consequently, some
of their revenue streams as well. As a matter of fact, facilities’ revenues are at a standstill as they rely on
fan assistance (e.g. ticketing, F&B in the main venue, etc.). Sports properties haven also seen a decrease
in all the different revenue streams that are related to the matches themselves; commercial revenues (e.g.
merchandising, licensing, sponsorship, etc.), revenues from members of the club, and taking into account
all the Covid-19 consequences all together, we will also find a devaluation of league/competition prizes
and player transfers.
Besides, the main threats are the uncertainty regarding the duration of the crisis, the future measures that
will be necessary to tackle it and the consequences that will keep arising. Unfortunately, the virus effects
will last for some time and experts believe that it will still impact the sports industry during the rest of 2020
and slightly in the following years.
However, although the pandemic has left sports properties having to face numerous challenges, the
members of the WFS Advisory Board believe that it will also unlock new business opportunities. In that
sense, technological capabilities will allow organizations to innovate to tackle the crisis by increasing se-
curity at stadia, improving the fan experience on-site (and through media) and finding new non-traditional
revenue streams to subsist, among others. In addition, further innovation not-related to technology will be
unlocked, providing football industry new areas where to develop, generate added value and monetize.
25
COVID-19 IMPLICATIONS ON THE
FOOTBALL INDUSTRY
ABOUT WORLD FOOTBALL SUMMIT (WFS)
World Football Summit is where the football industry’s leading stakeholders meet to shape the future
of the beautiful game. Our platform has evolved from an annual gathering held in Madrid, focused on
the European market, to a growing series of on-site and online events that cover the challenges and
opportunities of the different regions and sectors in this thriving industry. WFS is powered by a global
community of influential professionals sharing a unique passion for the business of sports and a mission
to spark discussion, share knowledge and promote innovation to drive progress for the game and the
industry.
worldfootballsummit.com/en/
SPSG is a boutique consulting firm specializing in providing business solutions in the fields of
Sponsorship, Partnership and Sport.
Created by Carlos Canto (formerly, Vice-President Consulting division at IMG and Lagardère Sports),
who has the experience to lead projects in 23 countries in the industry of Sports, Entertainment and
Sponsorship, advises sport companies/clubs, federations, governing bodies, sponsors, media companies,
public sector entities, entertainment companies and investors.
www.spsgconsulting.com