OM Activity 2
OM Activity 2
OM Activity 2
1. What will happen if marketing will not relay consumer / customer’s feedback to
production / operations department?
If the marketing will not relay on the consumers or customer’s feedback, they
will now know if the customer’s meet their satisfaction. Just example, Online
food selling. You need to know if they are satisfied with your product wether if
it is good or not. Because we all have a different tastes. So that, it can help
you to identify areas if the product can improve.
3. How can production staff without proper training and lack of experience will affect
production an operation productivity?
Lack of proper training or lack of experience can affect the business
negatively. Without proper training, the business is not succeed and achieve
their goals and become failure. It will also affect other employees because
they can decrease work performance. Furthermore, It can also decrease a
profit of a business.
4. Why is necessary to solve managerial problems using scientific method?
It is necessary to solve managerial problems using scientific method to solve
their problems without bias. Because scientific method leads to closer to the
truth and it help us answer many questions.
5. What theory can used to explain the relationship of superiors and subordinates?
Behavioral theory
6. What theory can be used to explain and manage the operation of the business?
Modern management theory