Digital Transformation

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Digital transformation

Transformation

Strengths:

 We have a diverse group of IT professionals with a wide range of expertise. And we're

aware of our own talents and weaknesses, too. In addition, we all have a common goal of

achieving it.

 Having a flat management structure allows us to respond to clients fast.

 As we have fewer ongoing projects, we are able to provide a better customer experience

and pay more attention to their demands and wants.

 It's possible for us to rethink our marketing strategy if we discover that it's not working.

For example, we currently just use social media for our marketing. The target consumer

base can be expanded if this technique isn't enough.

Weakness:

 Even though we have a strong online reputation, we lack a foothold in the real world. Our

reputation has been tarnished because we have only completed a few jobs thus far.

 As a small company, we are more susceptible to personnel illness or resignation. When it

comes to a project involving Augmented Reality or AI, we only have one individual who

is a specialist in the field. We'll be in trouble if he gets sick or decides to leave the

company.

 Our cash flow is uncertain at this early stage. Only a few projects are keeping us afloat.

As a result of our limited financial resources, we are unable to invest in our own product

development, innovations, or growth.


 It's possible that we're a little too casual at times. A good illustration of this is the lack of

an appropriate leave policy. If someone want to take a leave of absence, they need only

inform someone orally or send an email.

Opportunities:

 With the present pandemic crisis, our business sector is growing at a quick pace.

Businesses are increasingly interested in establishing a presence on the internet. This will

open the door to a wealth of future possibilities.

 The IT industry has shifted to a mobile and AI first approach. It's no secret that the

world's leading technology companies, including Google, Apple, Microsoft, and North

pole are all investing heavily in mobile and artificial intelligence. As a result, the current

pattern is set to persist and accelerate in the future. This will open up a slew of new

possibilities for our company.

 Governments are encouraging firms to have a digital presence in this pandemic crisis. To

put it another way, everything from agriculture to transportation to distribution to

government functions will all be available via a digital platform.

 Boosting the IT sector by lowering taxes is a goal of the local administration.

 Artificial intelligence, augmented reality, and online gaming will all benefit from the

introduction of high-speed connectivity such as 5G.

Threats:

 An increasing number of people are launching their own IT service businesses. We can

establish an IT service company with just one worker. The quality and value of IT

services will be affected by this. When the quality of IT services declines, people's
confidence in them decreases. Inevitably, the value of the stock market will decline as

well.

 A surge in new projects is possible in the wake of this pandemic. Increasing our resources

may be a challenge due to excessive demand at the same time.

 Pre-packaged options. To establish customised websites and mobile point-of-sale

applications, large corporations have developed a slew of ready-made solutions and

platforms. There are a few instances, such as Shopyfy and Wix.com. These products and

services allow non-technical users to build their own websites, inventory systems, and

mobile apps.

People

 Every sector and corporation is being reshaped by digital transformation as a result of its

impact on organisational culture.

 As a result, businesses of all sizes are seeking methods to adapt to the quickly changing

landscape.

 As we all know, organisational culture is one of the most important factors in a

company's success.

 Also Digital transformation efforts are often launched by large corporations.

 It is expected that the main problem would be integrating new technology into old

systems.

 However, as we shall see, this is not always the case. One of the most common issues is

dealing with organisational culture.


 As we can see, some companies have been more accepting of change, while others have

been slower.

 As previously noted, some institutions have a significant obstacle in undergoing a digital

transformation.

 To understand the digital transformation environment, we must look beyond the

technology and focus on the culture and practises and attitudes that underlie it.

Recommendations:

With the rise of cloud and license-based solutions, the concept of working from home is

becoming more popular. Businesses have reignited the debate about whether or not they require

an office space model because of their use of remote operations. Work-from-home policies have

been made permanent on North Pole. As long as firms come up with new and creative ways to

encourage employee participation for greater mental health, this approach will be sustainable in

the long run. Honestly, I believe that the epidemic has a greater impact on mental health than a

person working from home.

Finally, data security and protection have become more critical than ever. Now more than ever,

investments and open coordination efforts among industry players are essential. In light of the

increasing number of cyber-attacks and their damaging nature, firms' reputations, operations, and

performance are at stake. It's impossible for a firm to be complacent about the need for sufficient

data protection and management, as North Pole was with Cambridge Analytica, given that data

analytics is a game changer in business.


A total of $2.22 billion has been invested in Indian IT firms this year, compared to $553 million

last year, according to data from the Indian Private Equity and Venture Capital Association and

PGA Labs. In part, this is owing to the worldwide shift in online teaching and learning patterns.

To stay ahead of the curve, firms have no choice but to use data as a strategic asset. It's a difficult

moment. It's a battle for relevance and survival, and it's likely to be. In the last several years,

artificial intelligence and big data analytics have fast become the most sought-after strategic

tools by corporations. Consequently, a firm's ability to make timely and relevant judgments in a

rapidly changing environment could be the ultimate card that defines its growth and industry

trajectory in terms of research, customer satisfaction, internal stability of the company etc.

Companies can gain a better understanding of client behaviour and buying trends and tastes by

utilising enormous volumes of data. As a result, many firms are investing in huge data

warehouses that allow for real-time data processing and analysis.

Place

The workplace's physical environment directly affects human senses and has a greater impact on

the relationship between people. There are many factors that can effect profitability and overall

performance, such as a meeting's highlights. At this point in time, the workplaces are a variety of

different types. Managers must do all they can to keep their employees engaged in the company's

many opportunities (Awan and Tahir, 2015). There have been numerous investigations focused

on the physical workplace that have revealed that employees are satisfied at work in terms of

explicit physical highlights. These points have a substantial impact on the profitability of
workers and the overall performance of an organization. Lighting, ventilation, access to the right

to work, and the structure of the office are examples of these elements.

 Assuring that none of the machines' data has been compromised. This will aid in the

protection of client privacy.

 For the sake of productivity and efficiency, they must provide a solution for any IT issues

that the employees may be experiencing.

 The office is virtual, but the facilities manager is in charge of making arrangements for

client meetings in a physical location.

 When it comes to maintaining the business's continuity, even in a virtual organisation,

facility managers play an important role.

Modifying the stressors in the office environment to lessen their negative impact on employees is

one of the most effective long-term methods of lowering office stress. A wide range of changes

have been made, from reorganising job duties to increase job security, to making the workplace

more pleasant and allowing employees to take a break from their work. There must be a long-

term and open dialogue between facility managers and other management staff in order to

implement these improvements.

In the pre-Covid era, businesses were increasingly adopting digital technology and solutions

such as cloud computing. This was vital for businesses to get an advantage in the marketplace by

reducing costs and increasing efficiency. But the pandemic has led to a global shift and a

frenzied acquisition of these technology. Rather than a question of perception, the acceleration

has been driven by necessity and survival. To suggest that businesses have been compelled to

adjust and adapt is correct. As a result, previous tendencies have been defied. If one were to

compare today's business practises to those of just a year ago, one would be amazed.
Online education was becoming more popular in India, for example. This was in its infancy at

the time. As predicted, it would take 3 to 5 years for a significant level of growth that was

considered sustainable and meaningful to occur. According to the current projection, this goal

has been met in less than one year. A vigorous and decisive acceleration of what had previously

been deemed long-term thinking has also emerged in the Covid period. Achieving milestones

that were previously expected to take a long time has become a reality in record time. Investment

from worldwide organizations in the Indian business is expected to treble in 2020, compared to

this year's figures.

Technology

First and foremost, a firm management must be open and honest in order to successfully

incorporate new digital technology knowledge. With the introduction of new technology,

transparency can help alleviate some of the potential friction (Cherifi, Zain, & El-Qawasmeh,

2011). A smooth transition can be achieved if staff are kept informed and aware of their part in

the process.

Even more crucial is to ensure that the system is flexible enough for the ever-changing

environment, which demands constant innovation in practises, services or goods. This is

especially important for the corporate management. In order to ensure that the ongoing process is

continuously monitored until the implementation phase is over, it is critical to maintain

momentum that assures a team or individual is in control of the technology's success.

Furthermore, when deploying a new technology, it is critical to provide productive help by

ensuring that a comprehensive support system exists to justify any difficulties encountered
during the shift (Cherifi, Zain, & El-Qawasmeh, 2011). In order to accomplish this, it is

necessary to provide ample time for employees to become familiar with the new technology prior

to its official debut. As a result, if the intended audience does not have access to or is scared by

the implementation of specific plans, the entire project could be thrown into jeopardy.

As a final point, the normal organisational procedures and rules regarding digital technology

include the remote access policy, which outlines and plans acceptable methods of connecting to

the company's internal networks from outside the company. Company policies necessitate it

when there is the opportunity to extend into an insecure network location. Additionally, the

usage of a communication or email policy helps employees understand what is acceptable and

what is not when it comes to using any company communication technology.

References

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transmission of COVID-19, China. Irish Journal of Medical Science (1971 -).

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Shah, S. G. S., Nogueras, D., van Woerden, H. C., & Kiparoglou, V. (2020). The COVID-19

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Ting, D. S. W., Carin, L., Dzau, V., & Wong, T. Y. (2020). Digital technology and COVID-19.

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