COMPETENCY-BASED LEARNING

MATERIALS

Sector : ELECTRONICS

Qualification Title: COMPUTER SERVICING SERVICING NC-II

Unit of Competency: Install and configure computer systems

Module Title: Installing and configuring computer

systems

Technical Education & Skills Development Authority

DAVAO ORIENTAL POLYTECHNIC INSTITUTE
Lupon, Davao Oriental

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 HOW TO USE THIS COMPETENCY- BASED LEARNING
MATERIAL

Welcome to the learner’s guide for the module: " Installing and configuring
computer systems ",. This learner’s guide contains training materials and
activities for you to complete. The unit of competency “" Install and configure
computer systems ",” contains the knowledge, skills and attitudes required for
an Computer System Servicing. It is one of the Core Modules at National
Certificate Level (NC II).
You are required to go through a series of learning activities in order to
complete each learning outcomes of the module. In each learning outcomes
there are Information Sheets, Resources Sheet and Reference Materials for
further reading to help you better understand the required activities. Follow
these activities on your own and answer the self-check at the end of each
learning outcomes.
Recognition of Prior Learning (RPL)
You may have some or most of the knowledge and skills covered on the
learner’s guide because you have:
⮚ Been working for some time.
⮚ Already completed training on this area.
If you can demonstrate to your Instructor that you are competent in a
particular skill, you don’t have to do the same training again. If you feel you
have some skills, talk to your instructor about having them formally
recognized. If you gave qualification or certificates of your competency from
previous training, show it to your Instructor. If the skill you acquired is still
relevant to the Module, they may become part of the evidence you can present
to RPL.
At the end of this learner’s guide is a learner diary, use this diary to
record important dates jobs undertaken and other workplace events that will
assist you in providing further details to your Instructors or Assessors. A
Record of Achievement is also provided for your Instructor to complete once you
have completed the Module.

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 This Module was prepared to help you achieve the required competency
Installing Computer System and Networks. This will be the source of
information for you to acquire knowledge and skills in this particular trade,
with minimum supervision or help from your Instructor. With the aid of this
material you will acquire the competency independently and at your own pace.

⮚ Talk to your Instructor and agree on how you will both organize the
Training of this unit. Read through the learning guide carefully. It is
divided into sections, which cover all the skills, and knowledge you need
to successfully complete in this module.
⮚ Work through all the information to complete the activities in each
section. Read Information Sheets and complete the Self-check.
Suggested references are included to supplement the materials provided
in this module.
⮚ Most probably your Instructor will be your supervision manager. He/she
is there to support you and show you the correct way to do the things.
Ask for help.
⮚ Your Instructor will tell you about the important things you need to
consider when you are completing the activities and it is important that
you listen and take notes.
⮚ You will be given plenty of opportunity to ask questions and practice on
the job. Make sure you practice your new skills during regular work
shifts. This way you will improve both your speed, memory and also your
confidence.
⮚ Talk to more experience workmates and ask for their guidance.
⮚ Use the Self-check questions at the end of each section to test your own
progress.
⮚ When you are ready, ask your Instructor to watch you perform the
activities outline in the learning guide.
⮚ As you work through the activities, ask for written feedback on your
progress. Your Instructor keeps feedback/ pre-assessment reports for
this reason. When you have successfully completed each element, ask
your Instructor to mark on the reports that you are ready for the
assessment.
⮚ When you have completed this module (several modules) and feel
confident that you have had sufficient practice. Your Instructor will
arrange an appointment with registered Assessor to assess you. The
results of your assessment will be recorded in your Competency
Achievement Record.

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UNIT OF COMPETENCY Install and configure computer systems

MODULE TITLE Installing and configuring computer

systems

INTRODUCTION

This unit covers the knowledge, skills and attitudes needed to diagnose
computer systems and networks.

NOMINAL DURATION

LEARNING OUTCOMES

At the end of this module you MUST be able to:

1. Assemble computer hardware

2. Prepare installer
3. Install operating system and drivers for peripherals/ devices
4. Install application software
5. Conduct testing and documentation

ASSESSMENT CRITERIA

1. Unit assembly is planned and prepared to ensure OH&S policies and

procedures are followed in accordance with systems requirements
2. Materials necessary to complete the work are identified and obtained
in accordance with established procedures and checked against
systems requirements
3. Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
procedures and checked for correct operation and safety
4. Computer hardware is assembled in accordance with established
procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements
6. Portable bootable devices are created in accordance with software
manufacturer instruction

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 7. Customized installers are prepared in accordance with software
utilization guide and end user agreement.
8. Installation of portable applications are carried out in accordance
with software user guide and software license
9. Operating system (OS) is installed in accordance with established
installation procedures and to comply with end-user requirements
10. Peripherals/devices drivers are installed and configured in
accordance with manufacturer’s instructions and/or OS installation
procedures.
11. OS and drivers updates/patches are accessed and installed in
accordance with manufacturer’s recommendations and requirements
12. On-going checks of the quality of the work are undertaken in
accordance with established procedures
13. Application software are installed based on software installation
guides, end-user requirements and software license agreement
14. Variation to application software installation is carried out in
accordance to customer/client requirements
15. Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements
16. Devices / systems and/or installation is tested to determine
whether it conforms to requirements
17. Stress test is conducted to ensure reliability of equipment in
accordance with manufacturer’s instructions and system
requirements
18. 5S and 3Rs are followed according to environmental policies
19. Documentation in relation to the test is forwarded to appropriate
personnel and/or authority in accordance with requirements

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LEARNING OUTCOME # 1 ASSEMBLE COMPUTER HARDWARE

CONTENTS:
1. OHS policies and Procedures
2. Electromagnetics
3. Tools, equipment and testing devices
4. Computer Hardware

PERFORMANCE CRITERIA:

1. Unit assembly is planned and prepared to ensure OH&S policies and

procedures are followed in accordance with systems requirements
2. Materials necessary to complete the work are identified and obtained
in accordance with established procedures and checked against
systems requirements
3. Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
procedures and checked for correct operation and safety
4. Computer hardware is assembled in accordance with established
procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements.
CONDITIONS:
The students/trainees must be provided with the following:
6. WORKPLACE LOCATION
7. TOOLS:
Anti-Static tools
8. COMPUTER SYSTEM:
Complete set of working computer
ASSESSMENT METHODS:
1. Written Test
2. Demonstration

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 LEARNING EXPERIENCES

LEARNING OUTCOME: 1
PLAN AND PREPARE FOR INSTALLATION

Learning Activities Special Instructions

1. Read information sheet 1.1-1
OH&S policies and procedures
2. Answer Self-check 1.1.1 on
OH&S policies and procedures
3. Read information sheet 1.1-2
Tools, equipment and testing
devices
4. Answer self-check 1.1-2 Tools,
equipment and testing devices
Answer all Self-checks and Compare the
5. Read information sheet 1.1-3 answers to the answer keys
Computer hardware
6. Answer self-check 1.1-3
Computer hardware
7. Read information sheet 1.2-1
“Assembling Computer
System)”
8. Answer self-check 1.2-1
“Assembling Computer
System)”
9. Perform Task sheet 1.2-1
“Assembling Computer Apply OHS policies and Procedure in
System)” Performing the task

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 INFORMATION SHEET 1.1-1
“Electromagnetics”

Learning Objective:
After reading this information sheet, you must be able to understand
Electromagnetics.

Introduction
Electrostatics is the study of forces between charges, as described by
Coulomb's Law. We develop the concept of an electric field surrounding
charges. We work through examples of the electric field near a line, and near a
plane, and develop formal definitions of both *electric potential* and *voltage*.
Our study of electricity begins with electrostatics and the electrostatic
force, one of the four fundamental forces of nature. Electrostatic force is
described by Coulomb's Law. We use Coulomb's Law to solve the forces created
by configurations of charge.
Electrostatics deals with forces between charges. Static means the
charges are not moving, or at least are not moving very fast.
Charge
How do we know there is such a thing as charge? The concept of charge
arises from an observation of nature: We observe forces between
objects. Electric charge is the property of objects that gives rise to this observed
force. Like gravity, electric force "acts at a distance". The idea that a force can
"act at a distance" is pretty mind-blowing, but it's what nature really does.
Electric forces are very large, far greater than the force of gravity. Unlike
gravity, there are two types of electric charge, (whereas there is only one type of
gravity; gravity only attracts).
Unlike charges attract,
Like charges repel.

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 INFORMATION SHEET 1.1-2
“OH&S policies and procedures”

Learning Objective:
After reading this information sheet, you must be able to understand
Electrostatics Discharged

Introduction
This lesson discusses a phenomenon that can damage or ruin sensitive
electronic equipment—electrostatic discharge (ESD), sometimes referred to as
static electricity.

Electrostatic Discharge
The human body has an electric field and, under the right (and very easy
to obtain) conditions, can generate a tremendous amount of voltage, often
referred to as static electricity.
ESD occurs when an imbalance in the amounts of positive and negative
electrical charges on the surface of an object is released. The most dramatic
example of ESD is lightning, which splits trees as easily as it lights up the sky.
The amount of energy released when you touch a metal object can be quite
large. The buildup of energy with nylon clothes can easily reach 21,000 volts.
About 750 volts are required to produce a visible spark with ESD, and a mere
10 volts or so can ruin a computer chip.
NOTE
ESD does not have to be seen (as a spark) to do damage to electronic
components. Voltages lower than 10 volts can damage some parts.
Preventing ESD
Prevention is the best defense against ESD, and the first step in
prevention is to understand the source. The leading cause of ESD damage is
improper handling of electronic devices. A semiconductor device can be
damaged by ESD during handling before it is installed.
The key to ESD prevention is to keep all electronic components—and
yourself—at a common electrical potential. This usually means ground
potential, or zero volts. Maintain a habit of "grounding" yourself to the

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computer chassis whenever you attempt a to assemble or repair a computer.
There are times when it is not practical, or convenient, to wear a ground strap.
At such times, touching part of the metal chassis before removing devices will
bring you and the computer chassis to a common voltage. Don't move around
while installing or handling a part; doing so can generate additional voltages,
negating any effort you have made to eliminate ESD.
All repair shops and workbenches should have proper ESD suppression
devices, and technicians should use them whenever working with exposed
parts. These devices include:

● Antistatic mats. Non-conducting

pads placed on the work surface
and on the floor in front of the
work area.

● Antistatic wristband. A wristband

with a grounding strap connected
to the chassis of the PC.

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 ● Antistatic pouches. A sealed,
antistatic pouch used to store any
sensitive electronic device,
including hard disk drives, when
they are not installed in a
computer.

● Antistatic pad. An insulating foam

pad in which individual chips with
exposed pins should be embedded
when they are not installed in a
computer.

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 After reading this information sheet, you must be able to understand
Tools, equipment and testing devices.

Introduction
For every job there is the right tool. Make sure that you are familiar with
the correct use of each tool and that the correct tool is used for the current
task. Skilled use of tools and software makes the job less difficult and ensures
that tasks are performed properly and safely.

● Flat Head Screwdriver -

This tool is used to loosen
or tighten slotted screws.

● Philips Head Screwdriver

- This tool is used to
loosen or tighten cross-
head screws.

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● Torx Screwdriver - This
type of screwdriver is used
to loosen or tighten screws
that have a star-like
depression on the top.

● Hex Driver - Also called a

nut driver, the hex driver
is used to tighten nuts in
the same way a
screwdriver tightens
screws.

● Needle-Nose Pliers - The

needle-nose pliers is used
to hold small parts.

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● Wire Cutter - The wire
cutter is used to strip and
cut wires.

● Part Retriever - This tool

is used to retrieve parts
from locations that are too
small for your hands to fit.

● Tweezers - Tweezers are

used to manipulate small
parts.

● The flashlight is used to

light up areas that you
cannot see well.

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● Lint-Free Cloth - This
cleaning tool is used to
clean different computer
components without
scratching or leaving
debris.

● Compressed Air -
Compressed air is a
cleaning tool used to blow
away dust and debris from
different computer parts
without touching the
components.

● Cable Ties - Cable ties are

used to neatly bundle
cables inside and outside
the computer.

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 INFORMATION SHEET 1.1-3
“Computer hardware”

Learning Objective:
After reading this information sheet, you must be able to understand
Computer Hardware.

Introduction
Computer Hardware is typically refers to equipment facilitating the use of
a computer.

Computer Hardware
Typically, this includes, switches, network interface cards, routers
Networking cables, network s, modems, and other equipments.

● A MOTHERBOARD is the
central printed circuit
board (PCB) in many
modern computers and
holds many of the crucial
components of the system,
while providing connectors
for other peripherals.

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● A MICROPROCESSOR (or
CPU) is an integrated circuit
that contains a complete
CPU on a single chip. The
CPU is the brain of the
computer. It is a complete
computation engine that is
fabricated on a single chip.

● RANDOM-ACCESS
MEMORY (usually known
by its acronym, RAM) is a
form of computer data
storage. The word RAM is
often associated
with volatile types of
memory (such
as DRAM memory modules),
where the information is lost
after the power is switched
off.

● A HARD DISK DRIVE (often

shortened as hard
disk, hard drive, or HDD) is
a non-volatile storage device
that stores digitally encoded
data on rapidly rotating rigid
(i.e. hard)
platters with magnetic
surfaces.

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● CD ROM DRIVE an Optical
disc drive (ODD) is a disk
drive that uses laser light or
electromagnetic waves near
the light spectrum as part of
the process of reading or
writing data to or
from optical discs

● EXPANSION CARD Also

known as an add-on
card, internal
card or interface adapter,
an expansion card is an
electronic board or card
added in a desktop
computer or other non-
portable computer to give
that computer a new ability,
such as the ability to
connect to another
computer using a network
cable
● Modem Short
for MODulator/DEModulato
r The modem is
a hardware device that
enables a computer to send
and receive information
over telephone lines.
● Network Card Short
for Network Interface Card,
a NIC is also commonly
referred to as a network
adapter and is an expansion
card that enables
a computer to connect to a
network such as a home
network and/or the Internet
using a Ethernet cable with

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 aRJ-45 connector.
● Sound Car also known as a
sound board or an audio
card, a sound card is
an expansion card or
integrated circuit that
provides a computer with
the ability to produce sound
that can be heard by the
user either
over speakers and/or headp
hones.
● Video Card also known as
a graphics card, video card,
video board, or a video
controller, a video adapter is
an internal circuit board
that allows a display device
such as a monitor to display
a picture from the computer

● KEYBOARD is an input
device, partially modeled
after the typewriter
keyboard, which uses an
arrangement of buttons
or keys, to act as
mechanical levers or
electronic switches.

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● MOUSE (plural mice, mous
ses, or mouse devices.) is
a pointing device that
functions by detecting two-
dimensional motion relative
to its supporting surface.

● MONITOR or display
(sometimes called a visual
display unit) is an
electronic visual display for
computers.

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 INFORMATION SHEET 1.2-1
“Assembling Computer System”

Learning Objective:
After reading this information sheet, you must be able to Assemble
Computer System.

Introduction
Proper preparation is the key to a successful build. Before you begin,
make sure you have all the tools you will need, secure a clear, well-lit
workspace, gather all the components you’ll be using and unpack them one at
a time, verifying that everything that is supposed to be there is actually
present. At this point you should leave the parts themselves in their protective
anti-static bags, and assemble all the accompanying manuals.
When you assemble, observe all warnings and cautions in
the installation procedure.
To avoid injury, be careful of:
● Sharp pins on connectors
● Sharp pins on printed circuit assemblies
● Rough edges and sharp corners on the chassis
● Hot components (such as processors, voltage regulators, and heat
sinks)
● Damage to wires that could cause a short circuit
Basic tools
Before you begin assembling a computer, you should have some basic
tools:
1. #2 Phillips-head (cross-shaped) screwdriver
2. Needle-nose pliers
3. Anti-static Wrist Strap
4. Wire or nylon ties
5. Flashlight, preferably hands-free
6. A large level working space

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Assembling Computer System
1. Motherboard
● Be very careful when physically manipulating the board not to
bang it or any of the components on it, into anything.
● Handle the board by the edges.
2. CPU and Heat Sink
● When installing CPU be very careful when performing it due to the
fragility of the component
● CPUs are keyed through the use of special pins so that they cannot
be inserted incorrectly
● Handle the CPU by the edges.
3. Memory
● Handle the Memory by the edges.
● Do not touch conductive surfaces
4. Hard Disk Drive
● Make sure that the interface cable and power cable will reach the
drive in its intended location.
● Make sure that you don't mount the drive upside-down or
backwards.
● Do not touch the expose circuit on the bottom of the drive.
● Set the drives jumpers if you are using PATA/IDE drives
5. Optical Drive
● Set the drives jumpers if you are using PATA/IDE drives
● Make sure that you don't mount the drive upside-down. The eject
button for the drive goes underneath the drive tray.
6. Expansion Card
● Handle the Card at the its metal mounting bracket
● Do not touch conductive surfaces

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 TASK SHEET 1.2-1

Title : Assembling Computer System

Performance Objective: Given the correct tools and equipment assemble

the Computer without damage and distortion. This
job must be completed in a time period of 45
minutes following the steps and procedures.

Supplies/Materials : Task Sheet, Motherboard manual

Tools : Assorted Screw driver, flash light, anti Static Strap

Equipment : Complete parts of Computer System

1. Observe OHS policies

and procedure

2. Install the I/O shield

before installing the
desktop board in the
chassis.

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3. Install motherboard
● Orient the case
● Find Motherboard
Mounting Holes

4. Connect the main power

supply cable to the 2 x
12 pin connector.
Connect the 12 V
processor core voltage
power supply cable to
the 2 x 2 pin connector.

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5. Connect front panel
connector as shown in
the figure the location of
the internal headers.

6. Install Processor open

the socket lever by
pushing the lever down
and away from the
socket

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7. Lift the load plate
(Figure A). Do not touch
the socket contacts
(Figure B).

8. Hold the processor with

your thumb and index
fingers oriented as
shown in Figure make
sure fingers align to the
socket cutouts (Figure
A). Align notches (Figure
B) with the socket
(Figure C). Lower the
processor straight down
without tilting or sliding
the processor in the
socket.

9. Pressing down on the

load plate (Figure A)
close and engage the
socket lever
(Figure B).

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10. With the motherboard
installed in the chassis,
place the fan heat sink
onto the motherboard,
aligning the fasteners
through the holes.

11. Push down on the top

of each fastener while
holding the fan heat
sink in place. You
should hear a “click”
when pushing down
each fastener. Check
that all four fasteners
are securely attached.

12. Connect the processor

4-wire fan cable
connector to the
motherboard 4-pin CPU
fan header.

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13. Hold the DDR module
so that the key of the
DDR module align with
those on the memory
slot. Gently push the
DDR module in an
upright position until
the clips of the slot close
to hold the DDR module

14. Place the card in the

PCI Express x16
connector (Figure A) and
press down on the card
until it is completely
seated in the connector
and the card retention
notch snaps into place
around the retention
mechanism pin. Secure
the card’s metal bracket
to the chassis back
panel with a screw

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15. Secure the hard drive
in an available 3.5-inch
drive bay using the four
mounting screws
provided.

16. If you are using IDE

HDD, attach the IDE
cable at end with the
single connector (blue)
to the Motherboard
(Figure A). Attach the
cable end with the two
closely spaced
connectors (gray and
black) to the drives
(Figure B).

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17. If you are using SATA
HDD attach the SATA
cable to the locking
cable end to the
connector on the board
(Figure A). Attach the
cable end without the
lock to the drive (Figure
B).

18. Screw back the casing

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19. Connect input output
peripherals to the I/O
port at the rear of the
system unit

Assessment Method:
Assessment using Performance Criteria Checklist

Trainer: ___________________________________ Date: ___________________

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 PERFORMANCE CRITERIA CHECKLIST 2.2-5c
“Assembling Computer System”

CRITERIA Ye No
s
1. Observed OHS policies and procedure
2. Installed the I/O shield before installing the desktop
board in the chassis.
3. Installed motherboard
4. Correctly Installed Processor
5. Inserted the memory
6. Installs Expansion Card
7. Mounted the HDD and Optical drive
8. Checked all the components connectivity
9. Screwed back the casing

Comments/Suggestions:

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LEARNING OUTCOME # 2 PREPARE INSTALLER

CONTENTS:
1. Portable bootable devices

PERFORMANCE CRITERIA:

1. Portable bootable devices are created in accordance with software

manufacturer instruction
2. Customized installers are prepared in accordance with software
utilization guide and end user agreement.
3. Installation of portable applications are carried out in accordance
with software user guide and software license
CONDITIONS:
The students/trainees must be provided with the following:
1. WORKPLACE LOCATION
2. TOOLS:
Screw drivers (assorted)Pliers (assorted) Wrenches
3. COMPUTER SYSTEM:
Complete set of working computer
Spare of all components
4. TESTING DEVICES:
Multi-meter
ASSESSMENT METHODS:
1. Written Test
2. Demonstration
3. Practical Test

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 LEARNING EXPERIENCES

LEARNING OUTCOME 2: PREPARE INSTALLER

Learning Activities Special Instructions

1. Read information sheet 1.2-1 After reading the learner is encourage to

“Portable bootable devices answer the self check 1.2-1.
2. Answer self-check 1.2-1 Compare the answers to the answer keys
“Portable bootable devices 1.2-1.
3. Perform Task sheet 1.2-1
Compare you’re to the Performance
“Creating Portable bootable
Criteria Checklist 1.2-1.
devices

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LEARNING OUTCOME # 3 INSTALL OPERATING SYSTEM AND
DRIVERS FOR PERIPHERALS/ DEVICES
CONTENTS:
1. Operating System
2. Peripherals/devices

PERFORMANCE CRITERIA:

1. Operating system (OS) is installed in accordance with established

installation procedures and to comply with end-user requirements
2. Peripherals/devices drivers are installed and configured in
accordance with manufacturer’s instructions and/or OS installation
procedures.
3. OS and drivers updates/patches are accessed and installed in
accordance with manufacturer’s recommendations and requirements
4. On-going checks of the quality of the work are undertaken in
accordance with established procedures
CONDITIONS:
The students/trainees must be provided with the following:
1. WORKPLACE LOCATION
2. TOOLS:
Screw driver, pliers, flashlights
3. MATERIALS:
Cable tie
4. COMPUTER SYSTEM:
Complete set of working computer

5. EQUIMENTS:
Printer, mouse, keyboard
ASSESSMENT METHODS:
Written Test
Demonstration with Oral Questioning

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LEARNING EXPERIENCES

LEARNING OUTCOME: 3
INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/
DEVICES

Learning Activities Special Instructions

1. Read information Sheet 1.3-1

Operating System

2. Answer self-check 1.3-1

Operating System
Answer all Self-checks and Compare the
3. Perform Task sheet 1.3-1
answers to the answer keys
“Installing Operating System
Apply OHS policies and Procedure in
4. Read information Sheet 1.3-2 Performing the task
Peripherals/devices
5.
6. Answer self-check 1.3-2
Peripherals/devices
7. Perform the Task sheet 1.3-2
Install Peripherals/devices

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 INFORMATION SHEET 3.2-1
“Operating System (OS)”

Learning Objective:
After reading this information sheet, you must be able to understand
Operating System.
Introduction
It is a software that provides an interface between the hardware and
other software. The Operating System is responsible for management and
coordination of processes and allocation and sharing of hardware resources
such as RAM and disk space, and acts as a host for computing
applications running on the OS. An operating system may also provide orderly
accesses to the hardware by competing software routines.
This topic addresses the information you need to install Windows
Server® 2012 R2. The process of moving to Windows Server 2012 R2 might
vary greatly depending on which operating system you are starting with and the
pathway you take. We use the following terms to distinguish among different
actions, any of which could be involved in a new Windows Server 2012 R2
deployment.
● Installation is the basic concept of getting the new operating
system on your hardware. Specifically, a clean
installation requires deleting the previous operating system.
● Upgrade means moving from your existing operating system to
Windows Server 2012 R2, while staying on the same hardware. You
can upgrade from an evaluation version of Windows Server 2012
R2, a current retail version of certain editions of Windows Server
2012 R2 (an action known as “license conversion”), a previous
retail version of certain editions of Windows Server, or from a
volume-licensed edition of Windows Server 2012 R2. Even while
staying on the same hardware, some server roles might require
specific steps to ensure a smooth upgrade. For detailed information
about upgrading by any of these methods to Windows Server 2012
R2, see upgrade options
● Migration means moving from your existing operating system to
Windows Server 2012 R2 by transferring to a different set of
hardware. Migration, which might vary considerably depending on
the server roles you have installed, is discussed in detail
at http://technet.microsoft.com/en-us/windowsserver/dn458795.

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Clean installation
Before you start a clean installation of Windows Server 2012 R2, you
should perform the following steps.
1. Review the system requirements
2. Review pre-installation documentation
3. Obtain the product
4. Perform pre-installation tasks
Review system requirements
The following are estimated system requirements for the Windows Server
2012 R2. If your computer has less than the "minimum" requirements, you will
not be able to install this product correctly. Actual requirements will vary based
on your system configuration and the applications and features you install.

Important
The highly diverse scope of potential deployments makes it unrealistic to
state “recommended” system requirements that would be generally applicable.
Consult documentation for each of the server roles you intend to deploy for
more details about the resource needs of particular server roles. For the best
results, conduct test deployments to determine appropriate system
requirements for your particular deployment scenarios.

Processor
Processor performance depends not only on the clock frequency of the
processor, but also on the number of processor cores and the size of the
processor cache. The following are the processor requirements for this product:
● Minimum: 1.4 GHz 64-bit processor
RAM
The following are the estimated RAM requirements for this product:
● Minimum: 512 MB
Important
If you create a virtual machine with the minimum supported hardware
parameters (1 processor core and 512 MB RAM) and then attempt to install this
release on the virtual machine, Setup will fail.
To avoid this, do one of the following:

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 ● Allocate more than 800 MB RAM to the virtual machine you intend
to install this release on. Once Setup has completed, you can
change the allocation to as little as 512 MB RAM, depending on the
actual server configuration.
Interrupt the boot process of this release on the virtual machine with
SHIFT+F10. In the command prompt that opens, use Diskpart.exe to create
and format an installation partition. Run Wpeutil createpagefile
/path=C:\pf.sys (assuming the installation partition you created was C:). Close
the command prompt and proceed with Setup.
Disk space requirements
The following are the estimated minimum disk space requirements for
the system partition.
● Minimum: 32 GB
Note
Be aware that 32 GB should be considered an absolute minimum value
for successful installation. This minimum should allow you to install Windows
Server 2012 R2 in Server Core mode, with the Web Services (IIS) server role. A
server in Server Core mode is about 4 GB smaller than the same server in
Server with a GUI mode. For the smallest possible installation footprint, start
with a Server Core installation and then completely remove any server roles or
features you do not need by using Features on Demand. For more information
about Server Core and Minimal Server Interface modes, see Windows Server
Installation Options.
The system partition will need extra space for any of the following
circumstances:
● If you install the system over a network.
Computers with more than 16 GB of RAM will require more disk space
for paging, hibernation, and dump files.
Other requirements
You also must have the following:
● Gigabit (10/100/1000baseT) Ethernet adapter
● DVD drive (if you intend to install the operating system from DVD
media)
The following items are not strictly required, but are necessary for certain
features:
● Super VGA (1024 x 768) or higher-resolution monitor

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 ● Keyboard and Microsoft® mouse (or other compatible pointing
device)
● Internet access (fees may apply)
Review pre-installation documentation
To ensure that you are aware of any issues that might require
workarounds, features that have been removed from the product, and features
that have been added to the product, review these topics:

Obtain the server product

You can obtain evaluation versions of Windows Server 2012 R2
(convertible to retail versions) in ISO or VHD format from the TechNet
Evaluation Center.
You can obtain evaluation versions (convertible to retail versions) in ISO or
VHD format from the TechNet Evaluation Center. You can also buy retail
versions from the Microsoft Store.
Perform pre installation tasks
Before you install Windows Server 2012 R2, follow the steps in this
section to prepare for the installation.
● Disconnect UPS devices. If you have an uninterruptible power
supply (UPS) connected to your destination computer, disconnect
the serial cable before running Setup. Setup automatically
attempts to detect devices that are connected to serial ports, and
UPS equipment can cause issues with the detection process.
● Back up your servers. Your backup should include all data and
configuration information that is necessary for the computer to
function. It is important to perform a backup of configuration
information for servers, especially those that provide network
infrastructure, such as Dynamic Host Configuration Protocol
(DHCP) servers. When you perform the backup, be sure to include
the boot and system partitions and the system state data. Another
way to back up configuration information is to create a backup set
for Automated System Recovery.
● Disable your virus protection software. Virus protection software
can interfere with installation. For example, it can make
installation much slower by scanning every file that is copied
locally to your computer.
● Provide mass storage drivers. If your manufacturer has supplied
a separate driver file, save the file to a floppy disk, CD, DVD, or

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 Universal Serial Bus (USB) flash drive in either the root directory of
the media or the amd64 folder. To provide the driver during Setup,
on the disk selection page, click Load Driver (or press F6). You can
browse to locate the driver or have Setup search the media.
● Be aware that Windows Firewall is on by default. Server
applications that must receive unsolicited inbound connections will
fail until you create inbound firewall rules to allow them. Check
with your application vendor to determine which ports and
protocols are necessary for the application to run correctly.

For more information about Windows Firewall,

see http://go.microsoft.com/fwlink/?LinkID=84639.

Evaluation versions of Windows Server 2012

Evaluation versions are 64-bit only and can be installed with the Server
Core option or the Server with a GUI option. For more information about these
installation options, how to convert between them, and how to use the Minimal
Server Interface and Features on Demand,
see http://technet.microsoft.com//library/hh831786.
For all editions, you have 10 days to complete online activation, at which
point the evaluation period begins and runs for 180 days. During the
evaluation period, a notification on the Desktop displays the days remaining
the evaluation period (except in Windows Server 2012 Essentials). You can also
run slmgr.vbs /dlv from an elevated command prompt to see the time
remaining.
Limits of evaluation versions
All evaluation versions are fully functional during the evaluation period,
although booting to Safe mode is not available. The Windows Server 2012
Standard and Windows Server 2012 Datacenter editions come with the
activation key pre-installed. After the 180-day evaluation period elapses, the
server warns you in various ways depending on the edition:
Windows Server 2012 Standard; Windows Server 2012 Datacenter:
The following warning appears on the Desktop: Windows License is
expired

● When you log on to Windows, you are prompted with the following
options:

● Activate now

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 ● Ask me later

● The system shuts down every hour.

● The only updates that can be installed are security updates.

● Event ID 100 from source WLMS “The license period for this installation
of Windows has expired. The operating system will shut down every
hour.” appears in the Application log.

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 TASK SHEET 3.2-1

Title : Installing Operating System

Performance Objective: Given the correct tools and equipment Installing

Windows Server 2008 without damage and
distortion. This job must be completed in a time
period of 60 minutes following the steps and
procedures.

Supplies/Materials : Windows Server 2008 Installer

Tools : Assorted Screw driver, flash light, anti Static Strap

Equipment : Computer System

1. Apply OHS Policies

and Procedure
2. Insert Windows 2008
server in the Optical
Drive

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3. After booting up
from your install
disk, you will arrive
at a language and
preferences screen.
Once you have
chosen those
options, you get to
the Operating
System Selection
page. Depending on
your license and the
purpose of your
server, there are a
variety of options to
choose from. For
our purpose today,
we are going to
choose
the Enterprise (Full
Installation)version.

4. We get to read the

standard End User
License Agreement.

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5. Since we’re doing a
base install and not
an upgrade, so we
choose the Custom
(advanced)option.

6. Based on the picture

on the left has a
blank 24 GB disk. If
you want to create a
partition out of the
available drive space
or reformat a drive,
then choose Drive
options (advanced).

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7. Windows will take a
little while with your
install, and reboot a
few times.

8. Once the install is

finished, we’re
prompted to change
our password before
logging in.

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9. Windows requires
that you have a
strong password,
seven characters
long with at least
three of the four
following: uppercase
letter, lowercase
letter, numeral, or
symbol. You’ll want
to make sure you
write it down
somewhere for now,
because if you forget
it later, the entire
install will have to be
re-done.

10. The Initial

Configuration Tasks
window pops up as
soon as you logon.
You could also type
in Oobe.exe in the
Command Prompt to
arrive here.

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11. One of the first
things we want to
correct is the time,
so choose Set time
zone. Make sure
that you set the time
zone first, because
the the date and
time will shift after.

12. Next we want to

choose Configure
Networking. The
first server installed
in a network needs
to be a Domain
Controller, and since
they require a static
IP, we are going to
need to set one up
now. Double-click
on Local Area
Connection, and
once the information
box pops up, click
on Properties.

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13. Click on Internet
Protocol Version
4 in the Networking
box, then
click Properties.
Change the radial
button to Use the
following IP
address: and then
enter the settings
for your specific
server and network
IP addresses. When
you’re finished,
click OK to save
those settings.

Assessment Method:
Assessment using Performance Criteria Checklist

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 PERPORMANCE CRITERIA CHECKLIST 3.2.1
Installing Operating System

CRITERIA Ye No
s
1. OHS Policies and Procedure are followed?
2. Inserted the Windows XP CD into your computer and
restarted your computer?
3. Selected and partitioned the HDD?
4. Formatted the partition using the NTFS file system?
5. Correct Procedures are followed in accordance to the
specified values?
6. Entered the correct product key?
7. On the Date and Time Settings page, set your computer’s
clock. Then, click the Time Zone down arrow, and select
your time zone. Click Next.
8. Proper setting and variables were correctly supplied?.
9. Completed the Windows XP Installation?

Comments/Suggestions:

Trainer: ___________________________________ Date: ___________________

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 INFORMATION SHEET 3.2-2
“Device Driver“

Learning Objective:
After reading this information sheet, you must be able to understand
Device Driver .
Introduction

In computing, a device driver or software driver is a computer

program allowing higher-level computer programs to interact with
a hardware device.

Device Driver
A driver typically communicates with the device through the computer
bus or communications subsystem to which the hardware connects. When a
calling program invokes a routine in the driver, the driver issues commands to
the device. Once the device sends data back to the driver, the driver may invoke
routines in the original calling program. Drivers are hardware-dependent
and operating-system-specific.

Installation of Device Driver

To install a device driver from the accompanying CD media:
● Insert it into the CD or DVD drive of your machine.
● An installation program will be launched which will initiate the
process. Simply follow the prompts that will appear on the screen
to complete the setting up of the appropriate device driver. The
installation program will also terminate automatically once the
process is completed.
● Device drivers may also be distributed using removable storage like
flash drives. These types usually represent driver updates to take
advantage of functions in newer Operating System platforms.
Insert the flash drive in the appropriate port.
● Wait for the Operating System to recognize the removable storage
media. The process may start immediately the installation process.

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 ● If the installation does not begin automatically, simply open the
explorer program and navigate to the appropriate drive. Locate the
executable file which will launch the device driver application.
● Make sure to choose the correct version which corresponds to your
Operating System. Follow the onscreen prompts until the process
is completed.
● In all device driver installation procedures, make sure to scan the
files with your protection software before beginning the process.
Once the device driver has been successfully installed into the
system, reboot the machine to ensure all changes are reflected in
the Operating System.

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LEARNING OUTCOME # 4 INSTALL APPLICATION SOFTWARE

CONTENTS:
1. Application software

PERFORMANCE CRITERIA:

1. Application software are installed based on software installation

guides, end-user requirements and software license agreement
5. Variation to application software installation is carried out in
accordance to customer/client requirements
6. Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements
CONDITIONS:
The students/trainees must be provided with the following:
6. WORKPLACE LOCATION
7. TOOLS:
Screw driver, pliers, flashlights
8. MATERIALS:
Cable tie
9. COMPUTER SYSTEM:
Complete set of working computer

10. EQUIMENTS:
Printer, mouse, keyboard
ASSESSMENT METHODS:
Written Test
Demonstration with Oral Questioning

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 LEARNING EXPERIENCES

LEARNING OUTCOME: 4
INSTALL APPLICATION SOFTWARE

Learning Activities Special Instructions

1. Read information Sheet 1.4-1
Application software
Answer all Self-checks and Compare the
2. Answer self-check 1.4-1 answers to the answer keys
Application software Apply OHS policies and Procedure in
3. Perform the Task sheet 1.4-1 Performing the task
Install application software

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 INFORMATION SHEET 3.2-3
“Application Software (Microsoft Office) “

Learning Objective:
After reading this information sheet, you must be able to understand
Application Software (Microsoft Office).

Introduction

Application software, also known as an application or an "app", is

computer software designed to help the user to perform specific tasks

Microsoft Office
It is an office suite of interrelated desktop applications, servers and
services for the Microsoft Windows and Mac OS X operating systems.
Microsoft Office XP, released in 2001, is a major upgrade with numerous
enhancements and changes:
● Safe Mode: This feature allows applications such as Outlook to
start when they might otherwise fail.
● Smart tag: New technology delivered with Office XP. Some smart
tags operate based on user activity, such as helping with typing
errors.
● Product Activation: Office XP incorporates product activation
technology to prevent software piracy.
● Speech and handwriting recognition are features new to Office
XP, shared among all Office applications as well as Internet
Explorer and Outlook Express
● Text Services Framework support: Office XP, specifically, Word
2002 supports the Text Services Framework making it possible for
services implemented using TSF to be used in Word.
● Clipboard functionality has been greatly improved. The clipboard
now stores up to 24 items and is located in the task pane.
● Task panes A major change to the Office XP application
environment is the introduction of task panes. A task pane is a
multi-purpose windowpane that appears on the right side of the
window of an Office application.

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Components
● Word 2002
● Excel 2002
● Outlook 2002
● PowerPoint 2002
● Publisher 2002
● Access 2002
● Front Page 2002
● Project 2002
● Visio 2002

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 TASK SHEET 1.4-1

Title : APPLICATION SOFTWARE (INSTALLING

MICROSOFT OFFICE)

Performance Objective: Given Computer System to you, you should

be able to Install Microsoft Office XP

Supplies/Materials : Pencil, Paper

Tools : Microsoft Office XP Installer

Equipment : Computer System

Steps/Procedure:

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 1. Insert the Microsoft
Office
2003 Installation CD
into your computer
CD drive. After a few
seconds, the Office
2003 setup screen
will appear.

2. You will be first

prompted for the
Office 2003 Product
Key. Type in the 25-
digit product key
correctly. When you
are finished, click on
the Next button.

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 3. The next screen of
the installer will
prompt you to enter
the following User
Information:
● User name: Type
your first and last
name.
● Initials: Type your
initials.
● Organization: Type
your organization
name, or else can
leave it blank.

4. The next screen

displays the End-
User License
Agreement. Click the
checkbox by "I
accept the terms in
the License
Agreement." Then
click on the
Next button.

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 5. The next screen
displays
the installation optio
ns for Office 2003.
You have four options
to choose: Typical,
Complete, Minimal
and Custom. Choose
"Complete Install"
and then click on
the Next button.

6. The Summary screen

will appear. Click
the Install button.
This will install
Microsoft Office 2003
Professional to your
computer; and it
takes some time to
complete.

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 7. During
the installation proce
ss, a progress bar will
be displayed showing
that Microsoft Office
2003 is currently
being installed on
your computer. The
time to complete the
install will vary based
on your computer's
speed.

8. Just click
the Finish button to
complete
the installation.

Assessment Method:
Assessment using Performance Criteria Checklist

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 PERFORMANCE CRITERIA CHECKLIST 1.4-1
“Installing Microsoft Office XP”

CRITERIA Ye No
s
1. Applied OHS Policies and Procedure.
2. Inserted the Microsoft Office 2003 Installation CD into
your computer CD drive.
3. Typed in the 25-digit product key correctly and clicked
on the Next button.
4. Entered the following User Information:
● User name: Type your first and last name.
● Initials: Type your initials.
● Organization: Type your organization name, or else
can leave it blank.
5. Clicked the checkbox by "I accept the terms in the
License Agreement and then clicked on the Next button.
6. Choose: Typical, Complete, Minimal and Custom.
Choose "Complete Install" and Clicked on
the Next button.
7. Clicked the Install button.
8. Clicked the Finish button to complete the installation.

Comments/Suggestions:

Date Developed: Document No.

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LEARNING OUTCOME # 5 CONDUCT TESTING AND
DOCUMENTATION
CONTENTS:
1. Stress test

PERFORMANCE CRITERIA:

1. Devices / systems and/or installation is tested to determine whether

it conforms to requirements
7. Stress test is conducted to ensure reliability of equipment in
accordance with manufacturer’s instructions and system
requirements
8. 5S and 3Rs are followed according to environmental policies
9. Documentation in relation to the test is forwarded to appropriate
personnel and/or authority in accordance with requirements

CONDITIONS:
The students/trainees must be provided with the following:
1. WORKPLACE LOCATION
2. TOOLS:
Screw driver, pliers, flashlights
3. MATERIALS:
Cable tie
4. COMPUTER SYSTEM:
Complete set of working computer

5. EQUIMENTS:
Printer, mouse, keyboard
ASSESSMENT METHODS:
Written Test
Demonstration with Oral Questioning

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 LEARNING EXPERIENCES

LEARNING OUTCOME: 3
CONDUCT TESTING AND DOCUMENTATION

Learning Activities Special Instructions

1. Read information Sheet 1.5-1

Stress test
Answer all Self-checks and Compare the
answers to the answer keys
2. Answer self-check 1.5-1 Stress Apply OHS policies and Procedure in
test Performing the task
3. Perform Task sheet 1.5-1
“Stress test”

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 INFORMATION SHEET 1.5-1
“Stress test”

Stress-testing the CPU (Critical)

The CPU is one of the most important components to test
because overheating here can lead to all sorts of problems, from crashes to
total system death.
The best and easiest tool to use for this job is Prime95. While the main
purpose of this tool is to seek out new prime numbers, but it can also do an
awesome job of stress testing any system it is run on. Not only will this test the
CPU, but also the cooler and also RAM. Oh, and it's also free.
This tool is easy to use - just download, unpack, run the executable
you're ready to go. I suggest choosing the 'Blend' test and running it for several
hours (overnight is preferable).
Stress-testing RAM (Critical)
Another critical component that needs thorough testing in a new PC is
the RAM. Bad RAM can cause all sorts of annoying problems,
from application crashes to random system restarts.
The best tool for testing RAM is Memtest86+ (another free tool). You
download this tool and run it from a CD/DVD or USB flash drive (or floppy disk
if you still have one ... I'm assuming you don't!).
Like testing the CPU, testing the RAM will take a long time (patience is a
virtue) and I suggest that you allow it a good 8-hours.
Stress-testing the hard drive (Optional)
Stress testing hard drives is, in my opinion, optional. If you have a good
backup then losing a hard drive isn't that big of a deal. It's still a pain to have
to deal with a dead drive though, so any test that places it under load early on
is a good idea.
Note: This testing is for hard disk drives (HDDs) which have moving part,
and not solid state drives (SSDs).
I recommend a scan through with HD Tune (commercial, but there is a
free trial). Run a benchmark test, then a random access test and finally an
error scan.
Stress-testing the GPU (Optional except for gaming systems)
On normal office systems the GPU is not going to be taxed that heavily so
this test is not a critical one. However, for a gaming system it is vital that you

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give the GPU a thorough test to make sure that it is not going to fail on you
down the line.

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 Date Developed: Document No.
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