Operator's Manual

Rugged TROLL® 100 and 200 and Rugged BaroTROLL Instruments

Information subject to change without notice. In-Situ, In-Situ logo, Baro Merge, BaroTROLL, HERMIT, HydroVu™, iSitu, Pocket-Situ, RDO,
RuggedCable, RuggedReader, SmarTROLL™, TROLL, VuSitu, and Win-Situ are trademarks or registered trademarks of In-Situ Inc. © 2013. 0092442 | 2019-06-18
All rights reserved. This product may be covered by patents identified at www.in-situ.com/patents
Copyright © 2013 by In-Situ All rights reserved.
This document contains proprietary information which is protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another language without the prior written consent of In-Situ

Mailing and Shipping

Phone: 970-498-1500 (international & domestic)
Address:

In-Situ Fax: 970-498-1598

221 East Lincoln Avenue
Internet: www.in-situ.com
Fort Collins, CO 80524-2533
U.S.A. Support: 800-446-7488 (U.S.A. & Canada)
In-Situ makes no warranty of any kind with regard to this material, including, but not limited to, its fitness for a particular
application. In-Situ will not be liable for errors contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
In no event shall In-Situ Inc. be liable for any claim for direct, incidental, or consequential damages arising out of, or in
connection with, the sale, manufacture, delivery, or use of any product.
In-Situ and the In-Situ logo, Win-Situ, TROLL, Baro Merge, BaroTROLL, HERMIT, HydroVu™, iSitu, Pocket-Situ, RDO,
RuggedCable, RuggedReader, SmarTROLL™, TROLL, VuSitu™, and Win-Situ are trademarks or registered trademarks of
In-Situ Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of
Intel. Tefzel and Delrin are registered trademarks of E. I. DuPont de Nemours and Company. Viton is a registered trademark
of DuPont Dow Elastomers. Kellems is a registered trademark of Hubbell Inc. Alconox is a registered trademark of Alconox
Company. Lime-A-Way is a registered trademark of Reckitt Benckiser. Android is a trademark of Google Inc. iPod and
iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. The Bluetooth word mark and logos are
registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by In-Situ Inc. is under license. NIST is a
registered trademark of the National Institute of Standards and Technology, U.S.A. Other brand names and trademarks are
property of their respective owners.

The presence of the Waste Electrical and Electronic Equipment (WEEE)

marking on the product indicates that the device is not to be disposed via
the municipal waste collection system of any member state of the European
Union.

For products under the requirement of WEEE directive, please contact your
distributor or local In-Situ office for the proper decontamination
information and take back program, which will facilitate the proper
collection, treatment, recovery, recycling, and safe disposal of the device.

0092442 | 2019-06-18

800-446-7488 2 www.in-situ.com
Table of Contents

1 Table of Contents 3
2 Introduction 5
Scope 5
Serial Number Location 5
Certification 5
Unpacking and Inspection 5
Warranty 5
Contact Information 5
3 Product Specifications 6
Rugged TROLL 100 and 200 Specifications 6
Rugged BaroTROLL Specifications 7
4 Overview 8
Rugged TROLL Overview 8
Rugged BaroTROLL Overview 8
Communication Accessories 9
Other Accessories 9
Equipment Configuration Table 10
5 Getting Started 11
Install Software 11
Win-Situ 5 Software 11
Win-Situ Baro Merge Software 11
About VuSitu 11
Verify the VuSitu Mobile App Version 11
Connecting Your Instrument to VuSitu 12
VuSitu Menu Options 12
Menu Options when Connected to Instrument 12
Selecting with Long-press and Swipe 13
Taking live readings in VuSitu 14
Setting Up a Log 15
Downloading and sharing your data. 15
Connect to the Rugged TROLL Docking Station 17
Connect to the Rugged TROLL Com 17
Rugged TROLL Com Battery Installation 18
Connections 18
Deploying the Instruments 19
Rugged TROLL 200 Cable Suspension 20
Wiring Connections for Stripped-and-Tinned Cable 21
SDI-12 Connections 21
RS485 Connections 22
6 Win-Situ Overview 24

800-446-7488 3 www.in-situ.com
 Data Tab 24
Home Tab 26
Logging Tab 29
Sensors Tab 31
Device Setup Tab 31
7 Using Win-Situ 5 Software 33
Connecting an Instrument to the Software 33
Selecting the Correct COM Port 33
Setting the Instrument Time 34
Adding a New Site 34
Log Setup 34
Logging Method Descriptions 35
Logging Methods for Long-Term Monitoring 35
Linear 35
Linear Average 35
Event 35
About the Level Reference 35
Starting a Log 36
Starting a Pending Log 36
Starting a Manual Log 36
Suspending (Pausing) a Log 36
Resuming a Suspended Log 36
Stopping a Log 37
Downloading Data to a PC 37
Viewing Logged Data 37
Importing VuSitu Data to Win-Situ 38
Using BaroMerge Software 39
Baro Merge Input—Fixed Correction 40
Baro Merge Input—Manual Entry 41
BaroMerge Output 42
Disconnecting an Instrument from the Software 42
8 Maintenance, Cleaning, and Storage 43
O-ring Inspection and Replacement 43
Cleaning the Instrument 43
Storage 44
9 Service 45
Return Materials Authorization (RMA) Form 45
Obtaining Repair Service 45
Guidelines for Cleaning Returned Equipment 46
10 Decontamination and Cleaning Form 47
11 Declarations of Conformity and Similarity 48

800-446-7488 4 www.in-situ.com
Introduction
The Rugged TROLL Instrument is a compact, modular system for measuring level and temperature in natural groundwater,
surface water, industrial waters, and other installations.

Scope
This document is intended to describe the characteristics, operation, calibration, and maintenance of the instrument.
Communication registers and SDI-12 programming information can be found in the Modbus and SDI-12 Reference Guides on
the In-Situ website.

Serial Number Location

The serial number is engraved on the instrument housing. It is also programmed into the instrument and is displayed when the
instrument is connected to a computer running Win-Situ Software.

Certification
See the Declarations of conformity at end of this manual.

Unpacking and Inspection

Your instrument was carefully inspected before shipping. Check for any physical damage sustained during shipment. Notify
In-Situ and file a claim with the carriers involved if there is any shipping damage. Accessories may be shipped separately and
should also be inspected for physical damage and the fulfillment of your order.

Please save packing materials for future storage and shipping. The shipping boxes have
been performance-tested and provide protection for the instrument and its accessories.

Warranty
See the product specification tables for warranty information.

Contact Information

Mailing and Shipping

Phone: 970-498-1500 (international & domestic)
Address:

In-Situ Fax: 970-498-1598

221 East Lincoln Avenue
Internet: www.in-situ.com
Fort Collins, CO 80524-2533
U.S.A. Support: 800-446-7488 (U.S.A. & Canada)

800-446-7488 5 www.in-situ.com
Product Specifications
Rugged TROLL 100 and 200 Specifications
General Rugged TROLL 100 and 200
Operational: 0 to 50° C (32-122° F)
Temperature ranges1 Storage: -40-80° C (-40-176° F)
Calibrated: 0-50° C (32-122° F)
Diameter 2.62 cm (1.03 in.)
Length 14.43 cm (5.68 in.)
Weight 137 g (0.30 lb)
Materials Titanium body; Delrin nose cone, hanger, backend
Rugged TROLL 100: USB or RS232 via docking station
Output options Rugged TROLL 200: USB or RS232 via docking station; Modbus/RS485 or
SDI-12 via Rugged TROLL 200 Cable; Wireless TROLL Com
Battery type & life2 3.6 V lithium; 10 years or 2M readings
Rugged TROLL 100: NA
External power
Rugged TROLL 200: 8-36 VDC
Memory 2.0 MB
Data records3 120,000
Data logs Rugged TROLL 100: 1 log; Rugged TROLL 200: 2 logs
Fastest logging rate 1 per second
Fastest output rate Rugged TROLL 200 only: Modbus & SDI-12: 1 per second
Log types Linear, Fast Linear, and Event
Sensor Type/Material Piezoresistive; Ceramic
9.0 m (30 ft) (Burst: 18 m; 60 ft)
Range 30 m (100 ft) (Burst: 40 m; 134 ft)
76 m (250 ft) (Burst: 112 m; 368 ft)
Accuracy (FS)4 ±0.05% from -5° to 50° C
Resolution ±0.01% FS or better
Pressure: psi, kPa, bar, mbar, mmHg, inHg
Units of measure
Level: in, ft, mm, cm, m
Temperature Sensor
Accuracy ±0.3° C
Resolution 0.01° C or better
Units of measure Celsius or Fahrenheit
Warranty 2 years
1 Temperature range for non-freezing liquids
2 Typical battery life when used within the factory-calibrated temperature range
3 1 data record = date/time plus 2 parameters logged (no wrapping) from device
within the factory-calibrated temperature range, 360,000 total data points
Footnotes 4 Across factory-calibrated pressure and temperature ranges. Defined as greater
than 98% of all readings fall within spec across temperature and pressure range
Specifications are subject to change without notice.
Delrin is a registered trademark of E.I. du Pont de Nemours and Company.

800-446-7488 6 www.in-situ.com
Rugged BaroTROLL Specifications
General Rugged BaroTROLL
Operational: 0-50° C (32-122° F)
Temperature ranges1 Storage: -40-80° C (-40-176° F)
Calibrated: 0-50° C (32-122° F)
Diameter 2.62 cm (1.03 in.)
Length 14.43 cm (5.68 in.)
Weight 137 g (0.30 lb)
Materials Titanium body; Delrin nose cone, hanger, backend
USB or RS232 via docking station; Modbus/RS485 or SDI-12 via Rugged TROLL
Output options
200 Cable
Battery type & life2 3.6 V lithium; 10 years or 2M readings
External power 8-36 VDC
Memory 2.0 MB
Data records3 120,000
Data logs 2 logs
Fastest logging rate 1 per minute
Fastest output rate Modbus & SDI-12: 1 per second
Log types Linear
Sensor Type/Material Piezoresistive; Ceramic
Range 7.0 to 30.0 psi; 0.5 to 2 bar
Accuracy (FS)4 ±0.05% from -5° to 50° C
Resolution ±0.01% FS or better

Units of measure Pressure: psi, kPa, bar, mbar, mmHg, inHg

Temperature Sensor
Accuracy ±0.3° C
Resolution 0.01° C or better
Units of measure Celsius or Fahrenheit
Warranty 2 years
1 Temperature range for non-freezing liquids
2 Typical battery life when used within the factory-calibrated temperature range.
3 1 data record = date/time plus 2 parameters logged (no wrapping) from device
within the factory-calibrated temperature range
Footnotes 4 Across factory-calibrated pressure range and temperature ranges. Defined as
greater than 98% of all readings fall within spec across temperature and pressure
range
Specifications are subject to change without notice.
Delrin is a registered trademark of E.I. du Pont de Nemours and Company.

800-446-7488 7 www.in-situ.com
Overview
Rugged TROLL Overview
The Rugged TROLL 100 and 200 instruments are designed to measure pressure, level, and temperature in natural
groundwater and surface water. They also can be used at industrial sites, landfills, and other installations.
Both instruments have completely sealed housings that contain an absolute (non-vented) pressure sensor, temperature
sensor, real-time clock, microprocessor, lithium battery, and internal memory.
The Rugged TROLL 100 is designed to hang by a backshell hanger from a suspension wire. The Rugged TROLL 200 can
utilize the backshell hanger or can connect to a cable for easy top-of-well RS485 communications via laptop computer or
mobile device. Additionally, Rugged TROLL 200 cables with stripped-and-tinned cable ends can communicate with data
loggers, TROLL Link Telemetry Systems, or PLC devices via RS485 or SDI-12.

Rugged BaroTROLL Overview

The Rugged BaroTROLL measures and logs barometric pressure and temperature in air. This data is used to correct the
Rugged TROLL 100 and 200 data by compensating for barometric pressure effects during the course of a log.

800-446-7488 8 www.in-situ.com
Communication Accessories
l Rugged TROLL 100:
l USB or RS232 docking station
l Wireless Rugged TROLL COM
l Rugged TROLL 100,200 and Rugged BaroTROLL Instruments:
l USB or RS232 docking station
l USB or RS232 Rugged TROLL Com
l Wireless RuggedTROLL Com
l Win-Situ 5 Software or VuSitu mobile app for programming and downloading
l Optional software: Win-Situ Baro Merge for barometric compensation; Software Manager to check for updates

Other Accessories

Rugged TROLL 100

l Suspension cable
l Rugged BaroTROLL for logging barometric pressure data

Rugged TROLL 200

l Suspension cable
l Rugged BaroTROLL for logging barometric pressure data
l SDI-12 compatible cable with stripped-and-tinned uphole termination
l RS485 compatible cable with stripped-and-tinned uphole termination
l RS485 top-of-well cable
l Rugged TROLL 200 cable suspension kit (Use this kit to create a weight-bearing loop capable of suspending up to
45.5 kg (100 lbs.) of cable and instrument.)

800-446-7488 9 www.in-situ.com
Equipment Configuration Table

Communication
Data Logger Deployment Options
Device
Suspension Wire
–one per Rugged TROLL
Wireless Rugged
& TROLL Com
Rugged TROLL 100
Rugged Baro TROLL Rugged TROLL
Docking Station*
–one per network of Rugged TROLLs
–requires an additional suspension wire
OPTION (A)
Suspension Wire
–one per Rugged TROLL Wireless Rugged
TROLL Com
&
Rugged TROLL
Rugged Baro TROLL Docking Station*
–one per network of Rugged TROLLs
–requires an additional suspension wire
OPTION (B)
RS485 Direct-Read Cable Wireless Rugged
TROLL Com
–one per Rugged TROLL
Rugged TROLL Com**
Rugged TROLL 200 &
–one per cable for top-
Rugged BaroTROLL of-well data
–one per network of Rugged TROLLs –one per network—
–requires additional RS485 cable for real- download only
time data
OPTION (C)
Wireless Rugged
SDI-12 Direct-Read Cable
TROLL Com
&
PLC/SCADA
Rugged BaroTROLL
&
–one per network of Rugged TROLLs
Rugged TROLL
–requires additional SDI-12 cable for real- Docking Station***
time data
* A Rugged TROLL Docking station can connect to one data logger at a time.
** In this deployment option, make sure to include an additional Rugged TROLL Com for real-time data
from the Rugged BaroTROLL.
*** In this deployment option, a Rugged TROLL Docking Station is required for communication with the
data loggers when not connected to the SDI-12 Direct-Read Cable.

800-446-7488 10 www.in-situ.com
Getting Started
You will need the following items.

l Rugged TROLL 100 or 200 instrument

l Rugged BaroTROLL (optional)
l One of the communication devices below
l USB or RS232 docking station and Rugged TROLL Com (for Rugged TROLL 200 and Rugged
BaroTROLL).
l Wireless Rugged TROLL Com (if using the VuSitu mobile app)

Install Software
You can configure and deploy your In-Situ instrument with the VuSitu mobile app or Win-Situ 5 software for PC. To use Win-
Situ, install it from the In-Situ website. Download VuSitu on your mobile device from the Google Play Store at
play.google.com.

Win-Situ 5 Software

1. Click the Win-Situ 5 link and follow the installation instructions.

2. Make sure that you select the option to "Install USB Drivers."

Win-Situ Baro Merge Software

Install Baro Merge Software if you plan to post-correct level data to compensate for barometric pressure.

About VuSitu
VuSitu is the mobile user interface and control application for In-Situ water quality instruments. You can use VuSitu on mobile
devices with Android operating system 4.4, Bluetooth 2.0 and newer. Download the latest version of the app from the Google
Play Store at play.google.com.
VuSitu allows you to accomplish the following tasks.

l View live readings that update every 10 seconds

l Change parameters and units
l Set up a data log
l Record data
l Email data in spreadsheet format
l Download data to mobile device
l Transfer data from mobile device to a computer
l Organize data by Location
l Calibrate Sensors and View Reports

Verify the VuSitu Mobile App Version

To avoid potential compatibility issues, it is important to use the most recent version of the VuSitu Mobile App. Find version
information and app updates from the Google Play Store.

800-446-7488 11 www.in-situ.com
Connecting Your Instrument to VuSitu
To use VuSitu, you will need a Bluetooth-enabled mobile device, a Wireless TROLL Com and a deployment cable.
Attach one end of the cable to the Wireless TROLL Com and secure the other end to the instrument. Press the power button
on the Wireless TROLL Com and open the VuSitu mobile app on your phone or tablet.
VuSitu will automatically search for Bluetooth devices nearby, but you will need to select the correct instrument when
connecting for the first time. Select Choose or Add a Device. You should see the serial number of the instrument you wish
to pair. Tap the serial number to connect. Tap the Back button on your device to view the Connected Instrument screen.

VuSitu Menu Options

The features available in the VuSitu mobile app vary slightly depending on the instrument to which it is connected. Tap the
menu icon in the upper left portion of the screen to view the features included in VuSitu. Tap the menu icon again to close the
menu.

Menu Options when Connected to Instrument

Some features, such as sensor calibration, are not available when you are not connected to an instrument.

800-446-7488 12 www.in-situ.com
Selecting with Long-press and Swipe
Long Press Swipe Left Swipe Right

Press and hold any item in a list of Press an item and swipe left to reveal Press any item in a list and swipe right
files. You can now select multiple files. the delete and share icons. to reveal the sharing icon.

800-446-7488 13 www.in-situ.com
Taking live readings in VuSitu
Snapshot Mode Live Readings Mode

Take a single reading Take readings at two-

and save to Snapshot file. second intervals.

View Snapshot file from View readings from

Menu > Data Files. Menu > Data Files.

Check Snapshot option. Check Live option.

800-446-7488 14 www.in-situ.com
Setting Up a Log

From the Connected Tap New Log and follow the Select a level mode in step 4. For Depth to Water and
Instrument screen, select prompts to create a name, Tap the blue circle to the right Surface Elevation modes,
Logging. select a location and choose of each option for an enter a level reference. See
the parameters you wish to explanation of how the mode "About the Level Reference"
monitor. works. on page 35 of this manual for
complete information about
level modes and level
references.

Downloading and sharing your data.

You can download VuSitu data as an HTML file and share it via email, SMS or a cloud storage service such as Google Drive.
To download a log, select it from the Downloaded Data screen and tap Save to.

Choose one of the download options from the menu. You can transfer a data file from your mobile device to a PC via
Bluetooth, email it to yourself or any valid email address, save the file to the VuSitu folder on your device or upload it to
Google Drive.

800-446-7488 15 www.in-situ.com
View your data in any web browser by double-clicking the file. You can then export a CSV file by clicking the Export a CSV
link at the top of the page.

800-446-7488 16 www.in-situ.com
Connect to the Rugged TROLL Docking Station
The docking station is intended for use with the Rugged TROLL 100, 200 and Rugged BaroTROLL Instruments that are not
deployed with a communication cable. Once connected, you can program the instrument, view readings, and download the
data.

1. Unscrew and remove the hanger from the instrument.

The hanger is the only removable part of the instrument. Do not attempt to take the instrument
apart. There are no user-serviceable parts in the instrument.

2. Invert the instrument. Align the notch on the instrument with the tab on the rim of the docking station. This will
ensure that the pins are aligned to enable communication.
3. Place the instrument into the docking station.

4. Connect the docking station to a computer.

Connect to the Rugged TROLL Com

The Rugged TROLL Com is used as a communication interface between a Rugged TROLL 200 or a Rugged BaroTROLL
instrument, the Rugged TROLL 200 cable and a computer.
An internal 9 volt battery powers the Rugged TROLL Com, but it does not provide power to the instrument. The Rugged
TROLL Com connects to the uphole end of the Rugged TROLL 200 cable. Once connected, you can program the instrument,
view real-time readings, and download the data.

Do not submerge the Rugged TROLL Com Device.

800-446-7488 17 www.in-situ.com
Rugged TROLL Com Battery Installation

1. Open the battery compartment door.

2. Attach the battery leads to the battery terminals.
3. Push the battery into the compartment.

4. Close the battery compartment door.

Connections

1. Attach the Rugged TROLL Com to the Rugged TROLL 200 cable via snap-on connection to the uphole end of the
cable.

2. Connect the communication cable to the PC.

3. The Rugged TROLL Com requires a minimum of 8 VDC. If you lose connection to the instrument, particularly
when using a long cable, replace the 9 V battery on the TROLL Com.
4. Release the connection to the uphole cable end by pushing in the white tab on the TROLL Com.

800-446-7488 18 www.in-situ.com
Deploying the Instruments
You can deploy a Rugged TROLL Instrument with or without a Rugged BaroTROLL Instrument. Use the Rugged BaroTROLL
Instrument when you want to compensate water level measurements for atmospheric pressure.
Use the following steps for each instrument.

1. Connect the instrument to a computer with Win-Situ 5 or a mobile device with VuSitu.
2. Make sure that you sync the clock .
3. Program a log. See the Win-Situ 5 or VuSitu section of this document for more details.

The BaroTROLL measurements can be taken far apart as long as they cover the general time
period as the Rugged TROLL log.

If the Rugged TROLL log uses the reference "Set first logged reading to," the Rugged
BaroTROLL log should start before the Rugged TROLL log to ensure that barometric pressure is
measured when the first level reading is captured.

4. Disconnect the BaroTROLL, attach the hanger, and deploy it suspended or lying in a protected location above
water level near the submerged Rugged TROLL 100 or 200. One possibility is shown in Figure 11.1 .

Do not submerge the Rugged BaroTROLL Instrument.

Figure 11.1 Rugged BaroTROLL and Rugged TROLL deployment

1 Pressure due to atmosphere + water column (measured by Rugged TROLL)

2 Pressure due to atmosphere (measured by Rugged BaroTROLL)

800-446-7488 19 www.in-situ.com
 Pressure due to water column (calculated by subtracting Rugged BaroTROLL data
3
from Rugged TROLL data)
4 Rugged BaroTROLL Instrument
5 Rugged TROLL Instrument

Rugged TROLL 200 Cable Suspension

When a Rugged TROLL 200 Instrument or a Rugged BaroTROLL Instrument needs to be installed with a secure fastener,
such as a carabiner, In-Situ Inc. recommends using the Rugged TROLL 200 Cable Suspension Kit (Part Number 0080880).
When installed correctly the connector can support a combined cable and instrument weight of up to 45.4 kg (100 lbs).

1. Create a loop on the uphole end of the cable and loosely bind it with one zip tie.

2. Place the metal loop inside the cable loop. Push the zip tie up to form a tight band around the metal loop. Tighten
the zip tie.

3. Place the second zip tie directly below the first and tighten.

4. Place the third zip tie about 2.5 cm (1 in.) below the first two ties. Place the fourth zip tie snugly against the third.

5. Hand tighten the zip ties. Do not over tighten.

6. Clip the excess tie material from the unit.

800-446-7488 20 www.in-situ.com
 7. Deploy from a well dock or other secure location.

Wiring Connections for Stripped-and-Tinned Cable

The Rugged TROLL 200 Cable can be ordered with stripped-and-tinned wires that can be connected to an SDI-12 or RS485
data recorder or controller.

SDI-12 Connections

l Blue = serial data

l Red = 12 V power supply
l Black = ground

Terminate remaining wires at the data recorder.

800-446-7488 21 www.in-situ.com
RS485 Connections

l Red = 12 V power supply

l Black = ground
l Green = RS485 (-)
l Blue = RS485 (+)

Terminate remaining wires at the data recorder.

800-446-7488 22 www.in-situ.com
800-446-7488 23 www.in-situ.com
Win-Situ Overview
Data Tab
When you open Win-Situ 5 Software, the Data tab appears. The left side of the screen contains a file tree where you can view
previously downloaded site data as well as data you have exported to Microsoft Office Excel. The links on the right side of
the screen show where downloaded data are stored on your computer. The disconnected plug icon in the lower-right corner of
the screen indicates that the software is not yet communicating with an instrument.

Screen Element Definition

The disconnected plug indicates the instrument is not

communicating with the software. Click to establish communication
with a connected instrument.
The connected plug indicates the instrument is communicating
with the software. Click to disconnect the software from the
instrument.
The Home tab displays real-time readings from the instrument.
When connection to the instrument is first established, the software
displays one reading of all available parameters in light gray.
You must click the Play button at the bottom of the screen
to view real-time readings.
The Logging tab displays a list of logs stored in the connected
instrument. When you click the Logging tab, it can take a moment
for the software to retrieve information from the instrument. (Not
applicable for the RDO PRO-X and the Aqua TROLL 400.)

800-446-7488 24 www.in-situ.com
 Screen Element Definition

The Sensors tab lists the sensors in the connected instrument,

along with their serial numbers and the dates of factory calibration
and user calibration. Use the buttons in this tab to calibrate
sensors that support user calibration and configure sensors that
are supported by the instrument.
The Device Setup tab allows access to instrument information and
settings such as instrument name, serial number, firmware version,
communication settings, diagnostics, and factory reset options.

800-446-7488 25 www.in-situ.com
Home Tab
The Home tab displays real-time readings from a connected instrument. When you first establish communication, the
software displays one reading of all available parameters in light gray.

Screen Element Definition

The Sites button allows you to add, edit, or delete a site. Click the
drop-down arrow next to the button to view the list of sites.
The Device Memory gauge turns yellow when the internal memory
is used. Note: Non-logging instruments do not have internal
memory, however, the gauge shows 100 percent green when power
is applied.

The Device Battery gauge turns yellow as the battery is depleted.

This example shows 80 percent of the battery remaining (green) and
20 percent used (yellow). Note: Non-logging instruments do not
have internal batteries, however, the gauge shows 100 percent
green when power is applied.

800-446-7488 26 www.in-situ.com
 Screen Element Definition

The Logging Status icon:

Green—The instrument is actively logging data.
Gray—The instrument has no logs pending or running. Non-
logging instruments always show a gray status icon.
Yellow—The instrument has log data that was collected
according to specific instructions in the "Pending" or
"Suspended" state.
The Alarm icon provides additional instrument status
information.
Green—No alarms or warnings
Yellow—One or more warnings
Red—One or more alarms
Move the cursor over the alarm icon to view a description.
Click the Device Setup tab for detailed information on the
alarm or warning.
Note: Disregard the Device Reset alarm for non-logging
instruments such as the RDO PRO Probe or the Aqua TROLL
400.
System Time is displayed on the left. Device Time is displayed on
the right. Clocks are updated once every two seconds. When the
Device Time is displayed in red, it differs from the current System
Time, and should be synchronized.
The Time Sync button is used to write the current PC time to the
instrument. If you need to set the instrument clock to a time other
than the system (PC) time, use the Set Clock button on the Device
Setup tab.

Meter View shows the last known parameter values, displayed with
current units and time stamp. Readings are sized to occupy the
entire screen. This is the default display in the Home tab. If the type
is black, the readings are updating in real time.
List View is a running list of the most recent records. New readings
are continuously added to the top of the list and old readings scroll
off the bottom.
Graph View shows a real-time trend graph of the selected
parameters.

800-446-7488 27 www.in-situ.com
 Screen Element Definition

The Snapshot button records one set of readings.

The Record button logs data to a CSV file that can be opened in a
spreadsheet program. This is not the same as recording data in a
log on the instrument.

800-446-7488 28 www.in-situ.com
Logging Tab
The Logging tab displays a list of logs in the instrument. When you click the Logging tab, it may take a moment for the
software to retrieve information from the instrument.

Log Information
Columns across the Logging screen show information about the logs in the instrument.

l Symbol—This is a graphic representation of the information in the Status column.

l Site—The site that was specified when the log was configured.
l Log Name—The name that was entered when the log was configured.
l Type—The logging method that was selected when the log was configured.
l Start Time—For a Pending log, the scheduled start time is shown. For a Ready log that has not yet started, this
column displays “Manual.” For a Running or Stopped log, the actual start time is shown.
l Scheduled Stop Time—For a log with a scheduled stop, the scheduled stop time is shown. For a log without a
scheduled stop time, this column is blank.
l Stop Time—For a Pending or Ready log, this column is blank. For a Running log, the time of the last data point is
shown. For a Stopped log, the actual stop time is shown.
l Status—Each log has a specific status. See Log Status for details.
l Used Size—Kilobytes of instrument memory allocated for this log. For a Pending or Ready log, the current size of
the log configuration is shown. For a Completed log, the size of the entire log file is shown. For a Running log, the
current size of the log up to the last data point is shown.

Log Status
The status of each log in the instrument is displayed in the Logging tab by a symbol beside the log name, and in the Status
column.

Ready—Manual Start log is ready to start.

800-446-7488 29 www.in-situ.com
 Pending—Scheduled start log is ready to start at its programmed time, or when you click the Start button.

Running—The log is actively logging data.

Suspended—The log has been paused (stopped temporarily).

Stopped—The log has been stopped, either manually or on a schedule.

Deleted—The log has been marked for deletion and will be deleted from the instrument when memory is needed. The
software manages this automatically.
Invalid—The log as programmed cannot be run.

Ready, Pending, Running, and Suspended logs are considered active. Only one log can
be active in the instrument.

Log Control Buttons

You can control the status of a log by selecting the log and clicking the appropriate button in the Logging tab control panel:

The Start button starts a Ready or Pending log, or resumes a Suspended log.

The Pause button pauses a Running log allowing you the option to resume it.

The Restart button restarts the selected Running log from the beginning. This can be useful during aquifer testing using
a logarithmic data collection schedule.

The Stop button permanently stops the selected Running log.

Log Operations
Use the buttons in the control panel to perform the following actions:

Create a new log.

The New button is disabled if a Ready, Pending, Running, or Suspended log is on the instrument. When the instrument
contains its maximum number of logs, the New button is unavailable.

Edit (or review) the log configuration for a Ready, Pending, or Invalid log.

Delete the log. (Note that you must delete a log twice before it is permanently removed.)

Download the log to a PC.

800-446-7488 30 www.in-situ.com
Sensors Tab
The Sensors tab lists the sensors in the instrument, along with their serial numbers and calibration dates. Use the buttons in
this tab to calibrate and configure sensors.

Calibrate
Use the Calibration button to calibrate sensors or to adjust a level reference that is currently stored on the instrument. The
Calibrate button is not available when the instrument does not support calibration (e.g. BaroTROLL Instrument).

1. With the instrument connected to the software, select the Sensors tab.
2. Select the parameter you intend to calibrate.

3. Click the Calibrate button .

Configure
Use the Configure button to select parameter units and to configure parameters that support configuration. Examples
include Level/Depth, Specific Conductivity, and Total Dissolved Solids. Parameters cannot be configured while the
instrument is showing live data on the Home screen or while the instrument contains an active log.

1. With the instrument connected to the software, select the Sensors tab.
2. Select the parameter you intend to configure.

3. Click the Configure button .

When you configure the Level parameter using the Sensors tab, the settings are stored in
the instrument and are available for use in Modbus, SDI-12, or analog communication (if
available). If desired, a different configuration can be selected when setting up a log.

Device Setup Tab

In general, you should not use the Device Setup tab unless you are corresponding with the In-Situ technical support team.
However, you can use this screen to set up communication protocols if you are connecting the instrument to a PLC or data
logger.

800-446-7488 31 www.in-situ.com
 See the online Help for more details.

800-446-7488 32 www.in-situ.com
Using Win-Situ 5 Software
Connecting an Instrument to the Software
When you open Win-Situ 5 Software, you are asked if you want to connect to your device. Click Yes. Synchronize the
instrument clock to the PC clock.
The software displays an error message if a connection cannot be established.

Selecting the Correct COM Port

If you are using a USB TROLL Com, select the correct COM port by following the steps below. If you are using a serial
TROLL Com, the Win-Situ Software should default to the correct COM port, which is usually COM 1.

Steps for Windows 8.1 and Windows 10 systems.

1. Right-click the Start button.

2. Click Device Manager.
3. Click the arrow next to Ports (COM and LPT), and locate the USB Serial Port listing. The number listed next to
this entry is your COM port address.

Steps for Windows 8 systems.

1. Right-click the Start screen.

2. Select All Apps.
3. Click Control Panel.
4. Open the Device Manager.
5. Click the arrow next to Ports (Com and LPT), and locate the USB Serial Port listing. The number listed next to
this entry is your COM port address.

Steps for Windows 7 systems.

1. Click the Start button, and open the Control Panel.

2. Click Hardware and Sound, and open the Device Manager.
3. Click the arrow next to Ports (COM and LPT), and locate the USB Serial Port listing. The number listed next to
this entry is your COM port address.

Steps for Windows XP systems.

1. Click the Start button, and open the Control Panel.

2. Double-click the System icon. Click the Hardware tab, and open the Device Manager.
3. Click the plus sign next to Ports (COM and LPT), and locate the USB Serial Port listing. The number listed next to
this entry is your COM port address.

The following steps apply for all Windows operating systems.

1. Once you have determined the correct COM port address in your operating system, reopen Win-Situ 5 Software.
2. Close any open windows in Win-Situ Software.
3. Click Preferences.
4. Click Comm Settings, and then click the Port Number menu.

800-446-7488 33 www.in-situ.com
 5. Scroll down to find the correct COM port address. Click the check mark to accept the changes.
6. Click the yellow Connect button in the lower right corner to establish a connection to the instrument.

Setting the Instrument Time

The instrument time and the current PC time are shown at the top of the screen when an instrument is connected to the
software.

The PC time appears on the left, the instrument time on the right. Both clocks are updated at 0.5 Hz (once every two
seconds). The device time is displayed in red if it differs by more than a few seconds from the current PC time. Data logging
schedules depend on a correct instrument time.
To synchronize the instrument time to the current PC time, click the Clock Sync button . Win-Situ writes the current
PC time to the instrument.

Adding a New Site

To add a new site to the site database in your working directory do one of the following:
On the Data tab, click the Site Data folder, select File> New > Site.
or
On the Home tab, click the Site button to display the site list, then click New . Enter a name for the site. This is the only
required field.
Click Save to save the new site. The new site will appear in the Site Data folder, and Win-Situ will add it to the site database
in the working directory on your computer. It is now available to select for any instrument log.

Log Setup
The Log Setup Wizard presents sequential screens to help you supply all the information necessary to set up a data log in the
instrument.
To access the Log Setup Wizard the instrument must be connected to the software.

1. Click the Logging tab .

2. Click the New button .

The New button may be disabled or may show a warning if an active log already exists on the
instrument, or if the instrument is polling live data (see the Home screen), or if the device
already contains its maximum number of logs.

3. Select the Site where the set of data will be logged and supply a name for the log.
4. Click the right arrow to continue after each step.
5. Select the parameters you intend to measure, choose the measurement units, and specify the order in which the
selected parameters will be logged.
6. Select the logging method you intend to use. See page 35.
7. Select the log interval. A log interval is how often a measurement will be taken and stored.
8. Select the start condition, stop condition, and specify how to handle full device memory.

800-446-7488 34 www.in-situ.com
 9. If you selected Level or Depth as a parameter to measure, specify how you intend to log this parameter. See page
35.
10. The final screen summarizes the log setup. Click the check mark to write this information to the instrument.

Logging Method Descriptions

The following is a list of log types and their descriptions. The log types that are available on an instrument vary depending
upon the capabilities of the instrument.

Logging Methods for Long-Term Monitoring

Linear

Linear log type measures and records at a user-defined fixed interval of one minute or more. This method is used for long-term
studies, landfill monitoring, stream gauging, tidal studies, and background monitoring prior to aquifer testing. Intervals are
measured in days, hours, or minutes.
Linear Average

Linear Average log type can smooth out anomalous highs and lows that may occur in a data set, for example, when a water
wave passes over the instrument. Each stored measurement is the average of several rapid measurements. This method is
used for long-term studies, stream gauging, tidal and open-water studies where trends are more important than accuracy.
Intervals are measured in days, hours, minutes, or seconds.
Event

Linear Event log type combines basic fixed-interval logging of specified parameters with the ability to log data at a faster
interval when a single-parameter event condition is present.

About the Level Reference

A Level Reference, also called an offset, is a user-specified starting point for logged Level readings. It is entered in the
Logging Setup Wizard when a log is configured, or it can be stored in the device without configuring a log using the Configure
button in the Sensors tab.
Depth mode does not require that you enter a Level Reference.
The Level Reference can be any value you choose. Here are some examples:

l Elevation—If you calculate the water level above mean sea level (MSL) and enter this as the Level Reference,
then elevations above MSL will be logged.
l Depth to Water—If you measure the depth to the water surface (DTW) from the top of the well casing and enter
this as the Level Reference, then DTW (also called drawdown) values will be logged.
l Gauge Height or Stage—Logged readings track water level as related to markings on a nearby staff gauge.
l Zero—A Level Reference of 0 effectively sets the probe to zero at the start of the log. Changes, both positive and
negative, from the starting water level, will be logged.

Once you have determined the value of your Level Reference, the software gives you three options for entering it. These
control when the level reference is applied.

l New Reference—This option is designed to be used with an active software connection when the device is
installed in the water.

800-446-7488 35 www.in-situ.com
 A new level reference must be entered while the device's pressure sensor is
submerged in its final position in the water. This is because the current probe
reading is set equal to the Level Reference to create the offset that takes effect at the start
of the data log. The log header will show the probe reading at the time you entered the
Level Reference.

During log setup, the software presents two additional options for entering the Level Reference:

l Set first logged reading—Use this option when the instrument will be deployed on wire rather than cable
because you will not be able to communicate with the instrument when it is submerged.
l Remind me to set reference later—Use this option to defer the entry of the Level Reference during log setup and
set a reminder to enter it when the device is submerged in its final position.

Starting a Log
Every log is programmed for either a manual or a scheduled start. A log with a manual start time is displayed in the Logging
screen with Ready in the Status column. A log with a scheduled start time is displayed with Pending in the Status column.

Starting a Pending Log

A Pending log automatically starts at the scheduled time without any user intervention.

A scheduled log with Pending status can be manually started at any time before its
scheduled start.

Starting a Manual Log

With the instrument connected to the software, select the Logging tab.
Select the Ready log you want to start.

Click the Start Log button . The log starts and the symbol changes. The Status column displays Running.

Suspending (Pausing) a Log

A running log may be temporarily paused. For example, you might want to reposition an instrument, calibrate a sensor, or
clean a sensor and later resume the log. A log can be suspended and resumed three times.

1. With the instrument connected to the software, select the Logging tab .
2. Select the log you intend to suspend.

3. Click the Suspend button . Suspended appears in the Status column.

Resuming a Suspended Log

1. To resume logging after a log has been suspended, select the Logging tab.
2. Select the Suspended log.

3. Click the Start Log button . Logging resumes. Running appears in the Status column. The data file will
show the time when the log was suspended and the time when it restarted.

800-446-7488 36 www.in-situ.com
Stopping a Log
A log can be manually stopped at any time, even if a stop time has been previously scheduled. If you did not specify a stop
condition when you defined the log, the log will run until the instrument is out of memory or battery power, or until you
manually stop it.

A log that has been stopped cannot be resumed. If you intend to resume a log later, you
should suspend a log rather than stop it.

1. To manually stop a log, the instrument must be connected to the software.

2. Select the Logging tab .

3. Select the running log you intend to stop.

4. Click the Stop Log button .

Downloading Data to a PC
This procedure copies the data log from the instrument to a PC. It does not remove the data log from the instrument. After a
log is downloaded, it can be exported to a CSV file format that can be used by spreadsheet programs. The time shown in the
log name is the time the log was downloaded.

1. With an instrument connected, select the Logging tab .

2. Select the log you intend to download.
3. Choose a Running, Suspended, Stopped, or Deleted log.
4. Click the Download button.
5. In the next screen, select one of the three download options.

l All data
l New data (data logged since the last download)
l Time interval to download

New data is downloaded by default to a new log file. To append new data to the last download of
this log, be sure the option "Append logs on download" is selected in the General Settings
dialog (Preferences > General Settings).

2. The log is copied to the connected PC into your Win-Situ working directory folder. View or change the working
directory using File > Settings.
3. At the end of the download, Win-Situ gives you the option of viewing the data.

l Select Yes and the log is displayed in the Data screen.

l Select No and the Logging screen appears. You can view the data at any time by selecting it in the Data
tab.

Viewing Logged Data

1. To view the data stored in the instrument, you must first download the data. A connection to an instrument is not
needed after the data log has been downloaded.

2. Select the Data tab .

800-446-7488 37 www.in-situ.com
 3. On the left side of the screen, select the log you want to view. To expand a folder shown in the navigation tree,
double-click the folder. The content of the data log is displayed on the right side of the screen in text or graph
format.

To switch between view formats, click the Text or the Graph button in the control panel.
To customize the text or graph view, select Preferences > Graph Settings or
Preferences > Data View Settings. These options apply to all downloaded data until
you change the options.

Importing VuSitu Data to Win-Situ

You can import data files from VuSitu into Win-Situ 5 from the File menu.

A. Click File > Import VuSitu CSV in the menu bar at the top B. Select the file you wish to import and click Open.
of the screen.

C. Select OK at the prompt. D. Click on the file name to view it.

800-446-7488 38 www.in-situ.com
Using BaroMerge Software
BaroMerge Software is used to post-correct absolute (non-vented) level sensor data to eliminate barometric pressure effects
from the measurements. BaroMerge Software can be accessed through the Win-Situ 5 Software Tools menu. BaroMerge
provides three options to correct data.

l Fixed Correction—A single offset value is applied to all selected log data. Use this option if you know the
barometric pressure of the site during the log, and know that it did not change.
l Manual Entry—Specify two or more correction values to apply to the log data. Use this option if you wish to
manually enter a data set of barometric pressure values.
l BaroTROLL log file—Absolute level sensor data points are individually corrected to reflect barometric pressure
changes that were logged by a BaroTROLL instrument during the approximate time period.

800-446-7488 39 www.in-situ.com
Baro Merge Input—Fixed Correction
If you select the Apply a fixed correction option, a single correction is applied to all values in the log.
To use this correction method you need barometric pressure values from a reliable source. Choose a single value that
represents the actual ambient barometric pressure during the time period the log was recorded. You also need to know the file
names of the logs you want to correct.

1. From the Tools menu, select Win-Situ Baro Merge.

2. Select the Apply a fixed correction option.

3. Enter the barometric correction value and select units from the drop-down menu.
4. Click the right arrow button.
5. Select the log files to which the correction will be applied and click the check mark button.
6. Compensated data files can be viewed or exported from the Data tab.

800-446-7488 40 www.in-situ.com
Baro Merge Input—Manual Entry
When you select the Fixed Correction and Manual Entry options, it is important to know the barometric pressure for the
general time period covered by the log or logs you want to correct.

1. From the Tools menu, select Win-Situ BaroMerge.

2. Select the Enter one or more values manually option.

3. The compensation table appears that allows you to build a table of barometric data that corresponds to the time the
log was recorded. The compensation table has three preference options:

l The first option, Save calculated barometric adjustments in the new data file(s) is the default option. It adds
additional columns depending on which parameters were selected for the absolute/non-vented log in the corrected
BaroMerge file that uses the compensation table values. This is intended to show how the adjustments were done
in the BaroMerge file. If you do not want to show these adjustments, clear this option.

800-446-7488 41 www.in-situ.com
 l When the second option, Show time in UTC is selected, the compensation table time stamp displays in
Coordinated Universal Time (UTC) time, formally known as Greenwich Mean Time (GMT).
l If the third option, Ignore daylight saving time (DST) is selected, the compensation table time stamp format
without the daylight savings time adjustment will be shown.

3. Build a table that contains at least two barometric pressure values.

4. Click the right arrow and select the absolute (non-vented) log file or files you intend to correct.
5. Click the check mark and the barometric compensation is applied.
6. Compensated data files can be viewed or exported from the Data tab.

BaroMerge Output
Your original log file is not changed. A new, corrected log file with the same name and path is created. The original “.wsl”
extension is replaced by “-Baro Merge.wsl”.

Disconnecting an Instrument from the Software

Click the plug icon in the lower-right corner of the screen to disconnect the instrument from the software.
Disconnect the instrument from the communication device. Attach a desiccant pack if you are using a vented cable.

800-446-7488 42 www.in-situ.com
Maintenance, Cleaning, and Storage
O-ring Inspection and Replacement
Examine O-rings for wear, dryness, discoloration, stretching, cracks, nicks, and brittleness. Replace O-rings when any of
these conditions are present. Replacing O-rings on an annual basis, regardless of their condition, is the best way to protect
against moisture damage.
Perform the following steps to replace an O-ring.

1. Remove and discard the damaged O-ring.

2. Use a clean, dry, soft cloth to clean the O-ring groove to remove dirt or residue.
3. Lubricate the new O-ring using high-vacuum grease.
a. Wash your hands thoroughly.
b. Apply a small amount of grease to the pad of your index finger, and rub your index finger and thumb
together to spread the grease evenly.
c. Inspect the new O-ring and remove any debris stuck to it.
d. Rub your fingers around the O-ring until there is a thin layer of grease on the entire O-ring.
4. Install the O-ring in the groove and remove any excess lubricant with a clean cloth.

Do not allow water or lubricant to enter the connector.

Cleaning the Instrument

Clean the instrument body with water and a soft brush or plastic scouring pad, or soak overnight in a mild acidic solution,
such as household vinegar. NEVER submerge the connector portion of the instrument when it is not connected to a cable.
If the ports near the pressure sensor are clogged with silt or mud, try the following procedures.

l Agitate the instrument vigorously in a bucket of clean water.

l Apply a gentle rinse of water from a wash bottle.

Do not attempt to remove material from the instrument by tapping the instrument against a surface. You void the
instrument's warranty by inserting anything into the sensor opening. If contamination cannot be removed using the
recommendations above, please contact In-Situ for cleaning.

800-446-7488 43 www.in-situ.com
Storage
Store the instrument in a clean, dry place. Store the instrument where it will not roll off a bench onto a hard surface or sustain
other mechanical shock. Protect the instrument from temperature extremes.
Store the Rugged TROLL within the temperature range -40° C to +80° C (-40° F to +176° F).

800-446-7488 44 www.in-situ.com
Service
Return Materials Authorization (RMA) Form
To obtain a factory calibration, fill out and return the online Return Materials Authorization (RMA) form located at www.in-
situ.com/.

Obtaining Repair Service

If you suspect your system is malfunctioning and repair is needed, you can help assure efficient servicing by following these
guidelines:

1. Call or email In-Situ Technical Support. Have the product model and serial number available.
2. Be prepared to describe the problem, including how the product was used and the conditions noted at the time of
the malfunction.
3. If Technical Support determines that service is needed, they will ask your company to fill out the RMA form and
pre-approve a specified monetary amount for repair charges. When the form and pre-approval is received,
Technical Support will assign an RMA (Return Material Authorization) number.
4. Clean the product as described in the manual.
5. If the product contains a removable battery, remove and retain it unless you are returning the system for a refund or
Technical Support states otherwise.
6. Carefully pack your product in its original shipping box, if possible.
7. Mark the RMA number clearly on the outside of the box.
8. Send the package, shipping prepaid, to:

In-Situ
ATTN: Repairs
221 East Lincoln Avenue
Fort Collins, CO 80524-2533
The warranty does not cover damage during transit. In-Situ recommends insurance for all shipments. Warranty repairs will be
shipped back prepaid.

Outside the U.S.

Contact your international In-Situ distributor for repair and service information.

800-446-7488 45 www.in-situ.com
Guidelines for Cleaning Returned Equipment
Please help us protect the health and safety of our employees by cleaning and decontaminating equipment that has been
subjected to any potential biological or health hazards, and labeling such equipment. Unfortunately, we cannot service your
equipment without such notification. Please complete and sign the form in your Operator’s Manual (or a similar statement
certifying that the equipment has been cleaned and decontaminated) and send it with each returned instrument.

l We recommend a cleaning solution, such as Alconox®, which is a glassware cleaning product available from In-
Situ (part number 0029810) or laboratory supply houses.
l Clean all cabling. Remove all foreign matter.
l Clean cable connector(s) with a clean, dry cloth. Do not submerge cable connectors.
l Clean the probe body—including the nose cone, cable head, and protective caps. Remove all foreign matter.

If an instrument is returned to our Service Center for calibration or repair without a statement that it has been cleaned and
decontaminated, or in the opinion of our Service Representatives presents a potential health or biological hazard, we reserve
the right to withhold service until proper certification has been obtained.

800-446-7488 46 www.in-situ.com
Decontamination and Cleaning Form

800-446-7488 47 www.in-situ.com
Declarations of Conformity and Similarity

Rugged TROLL 100

800-446-7488 48 www.in-situ.com
Rugged TROLL 200

800-446-7488 49 www.in-situ.com
Rugged BaroTROLL

800-446-7488 50 www.in-situ.com