Course Packet 1

Stages of the Listening Process

Pre-Assessment. Arrange the following events based on how you predict them to happen. Use numbers
to put them in order.

Situation 1. The fire alarm sounds at 2:00 in the afternoon while you are working alone in one of the
rooms of a building.

_____4_____ I will check the surroundings if it is safe for me to go out.

____2___ I will stay in the room, pause, and observe if the alarm continues.

____1______ I will be surprised by the unexpected alarm.

____3___ I will stay where I am and confirm if it is a fire warning by calling the building security over the
phone.

Situation 2. An online class with 35 students including you is about to start.

_____4_____ I will use my background knowledge that relates to my professor’s explanation of the
topic.

______1____ I will wait for the professor to turn on her microphone.

______2____ I will stop whatever I am doing when the professor starts speaking.

______3___ I will take note of the important details that my professor will mention.

Situation 3. In a large workshop room with 40 people, the leader of your creative team is announcing
the task assigned to every member.

______5____ I will perform the tasks assigned to me one by one.

_____3_____ I will ask questions about the task assigned to me if it is not clear.

_____1_____ I will wait for my name to be called.

_____4_____ I will remember the tasks assigned to me.

_____2_____ I will politely stand up before the team leader announces my tasks.
Activity. Using the situations in the pre-assessment activity, fill out the columns with a corresponding
event.

Situation Stage 1 Stage 2 Pay Stage 3 Stage 4 Stage 5

Receive the attention to Understand Remember Respond to
sound the message the message the message the message
The fire alarm I will be I will stay in I will confirm if I will check the
sounds at surprised by the room, it is a fire surroundings if
2:00 in the the pause, and warning. it is safe for
afternoon unexpected observe if the me to go out.
while you are alarm. alarm
working alone continues.
in one of the
rooms of a
building.

Situation 2. I will wait for I will stop I will take note I will take note
An online the professor whatever I am of the of the
class with 35 to turn on her doing when important important
students microphone. the professor details that my details that my
including you starts professor will professor will
is about to speaking. mention. mention.
start.

Situation 3. In I will wait for I will politely I will ask I will I will perform
a large my name to stand up questions remember the the tasks
workshop be called. before the about the task tasks assigned assigned to
room with 40 team leader assigned to to me. me one-by-
people, the announces my me if it is not one.
leader of your tasks. clear.
creative team
is announcing
the task
assigned to
every
member.

Processing of the Activity

Which stages of the listening process should come in the same order all the time? Why?

The receiving stage should come first all the time because, it includes hearing and joining in. Going to is
the course of precisely distinguishing and interpreting specific sounds we hear as words. The sounds we
hear have no importance until we give them their significance in context.
What stages of the listening process can be interchanged? Why?

The stage of understanding in the listening process can be interchange because it is where the listener
determines the context and meanings of the words that are heard. The listener might get the wrong
interpretation from what he/she heard that’s why it is really important to listen carefully to the
message.

Enhancement Activity. Determine the stage of listening described by each of the following situations.
There should be no duplication of the answer.

Attending 1. Imagining how flu virus infects the human respiratory system as you listen to the lecturer
explain it.

Responding 2. Answering a job interview question from a member of the panel.

Receiving 3. Waking up suddenly at 3:30 in the morning to the ringing sound of your mobile phone.

Understanding 4. Keeping the doors and windows closed while watching movies in your bedroom.

Remembering 5. Memorizing cooking steps from Youtube before preparing the food in your kitchen.

Generalization. Brainstorm with a partner. Reflect on the importance of each stage to effective
listening.

Stage 1. Receiving

The first stage of the listening process is the receiving stage, which involves hearing and attending. As
clear as it might appear, to successfully assemble information through listening in, we should initially
have the option to truly hear what we're paying attention to. The clearer the sound, the simpler the
listening system becomes.

Stage 2. Attending

Matched with hearing, attending is the other portion of the receiving stage in the listening process.
Attending is the course of precisely recognizing and deciphering specific sounds we hear as words. The
sounds we hear have no significance until we give them their importance in setting. Listening is a
functioning cycle that builds significance from both verbal and nonverbal messages.

Stage 3. Understanding

The understanding stage is the stage during which the listener determines the context and meanings of
the words that are heard. Understanding what we hear is essential to gathering information.

Stage 4. Remembering

The remembering stage occurs as the listener categorizes and retains the information she’s gathering
from the speaker. Memory is essential throughout the listening process. Memory lets the speaker put
what she hears in the context of what she’s heard before.
Stage 5. Responding

The responding stage is the phase of the listening process wherein the audience gives verbal or
potentially nonverbal responses dependent on short-or long haul memory. When a listener responds
verbally to what she hears, the speaker/listener roles are reversed.

Application. Suggest a 5-step listening strategy for the following situations. Take note of the five
stages of listening while formulating the strategies.

1. Listening to a typhoon warning from the weather bureau.

Step 1- Wait patiently to the message relayed by the forecaster
Step 2- Listen carefully to all the information given by the forecaster.
Step 3- Understand all the data about the weather
Step 4- Remember the warning and information of the weather news.
Step 5- Time for preparing the essentials or your emergency kit and escape plans.
2. Participating in an online meeting on a group project.
Step 1- The group leader set a group meeting about the group project.
Step 2- Listen to the group leader
Step 3- Understand all the important instructions by your leader.
Step 4- Wait for the leader to say all the information and retain all the important things to do
Step 5- Ask questions or suggest any ideas that can improve the group project.

Course Packet Discussion Forum

Most people do not listen with the intent to understand; they listen with the intent to reply. As Stephen
Covey points out, we tend to listen with the intent to reply rather than to understand, or we fall into the
trap of dotting other people's stories, or we start to judge or evaluate what they have to say. On the
other hand, I think it is not always the case because some people feel eager to answer as many
questions as they can mostly when they are in knowledge of the subject, just to prove that they have
the answer to anything. Yet there are still many who truly listen because they want to understand
perspectives and opinions. It’s true for some and false for others. Nothing can be universal because we
are 7 billion individuals.
Post-Assessment Write the letter of the best answer on the activity sheet.

1. C

2. B

3. A

4. B

5. A

6. B

7. D

8. B

9. A

10. B
Course Packet 02

Informational Listening

Pre-Assessment. Determine whether the text contains description, instruction, facts or a combination
of these. If the media does not open, copy the link to your browser.

Text 1

Instruction

Text 2

Facts and Description

Text 3

Facts and Description

Activity. Listen again to the texts provided in the pre-assessment and list down the information
required below.

1. Description of the Coronavirus

Each cell of the virus is made up of several parts on the outside, it’s covered in nodules topped
with distinctive protein spikes.

These spikes give the coronavirus family its name in Latin corona means crown at sea and the
name Covid-19 simply means corona virus disease of 2019.

2. Facts about the Earth

Earth is the only planet to maintain life.

Approximately 4.5 billion years ago, the Earth formed from particles left over from the creation
of our Sun.
3. Instructions on how to cite references using APA style
Basic in-text citation will commonly include:
Author’s last name
Year of Publication
Page number

When quoting an Author’s exact words:

Place quotation mark around the text
Include your in-text citation begin with Author’s last name
Comma, the year of Publication, comma and the page number preceded by the letter P
Processing of the Activity

Based on your answers to item number 1 above, what does “description” mean for you?

Descriptions add detail to what we read and help the reader "see" what the writer is thinking. When we
know how different descriptive words are used, we can better understand their meaning and build our
vocabulary. 

Looking at the answers you wrote for item number 2 above, what does “facts” mean for you?

Facts are statements that are true and can be verified objectively or proven. In other words, a fact is
true and correct no matter what. Facts will also be unbiased. They do not support only one perspective
and present the information in an objective manner.

After reading your answers to item number 3, what does “instructions” mean for you?

The purpose of instruction is to help people learn. The goal of instructional designers is to make learning
easier, quicker, and more enjoyable. When you instruct someone, you're giving them a set of tools or
tasks to do something specific.

Enhancement Activity

1. Ellie tried his father’s invention. When her father turned on the headset, she saw
Ellie saw nothing when she tried to put her father’s invention but when her father turned it on
she saw a screen with words a list.
2. What would a firefighter wear according to what Ellie thought before watching the
firefighter’s day at work?
She thought that a firefighter would wear a helmet and boots and thick, thick clothes.
3. Describe the fishing boat according to what Ellie saw on the screen of the headset.
The boat is huge fishing boat with an enormous crane at one end to the haul is a fishing net.
4. What job came in the list after architect?
Jeweler was the job came after architect
5. What was the best job in the world for Ellie?
Author was the best job in the world for Ellie

B. Facts. Who is Elon Musk?

He set up the electric car company Honda in 2014.

_____ Elon Musk launched the world’s most powerful active rocket in March 2016

__/___ He was born in South Africa to a Canadian mother and a South African father.

_____ At the age 12, he made a video game and sold it to a magazine for 300 dollars.

_____ He was born in Canada to a Canadian mother and a South African father.

_____ He set up the electric car company Tesla at the age of 24.

_____ He created a company called X.com that is now known as Lazada.com

___/__ At the age 12, he made a video game and sold it to a magazine for 500 dollars.
_____ He was born in South Africa to a South African mother and a Canadian father.

_____ At the age of 10, he made a video game and sold it to a magazine for 200 dollars.

___/__ He created a company called X.com that is now known as Paypal.

_____ He created a company called Paypal that is now known as X.com.

__/___ He set up the electric car company Tesla in 2004.

___/__ Elon Musk launched the world’s most powerful active rocket in February 2018.

C. Instruction. 7 Fundamental Steps to Film a Short Documentary

__2___Look for different documentaries for inspiration.

___3__ Plan about the story structure.

___4__ Set-up the camera and lighting properly to establish angles, depth, and movement.

__6___ Get consent from your subject.

__7___ Learn how to edit.

___1__ Find somebody who does something interesting.

___5__ Ensure good quality audio

Generalization. What strategies are common among all informational listening tasks? Why are these
strategies important to informational listening?

Pay attention, show that you're listening, provide feedback, defer judgment, respond appropriately are
those common among all strategies for informational listening tasks because listening enhances our
ability to use the other language arts. Teaching listening allows students to follow directions, understand
expectations, and make sense of oral communication. As we improve as listeners, we learn to use the
same strategies to improve our command of the other language arts.

Application. Look for video or audio materials online that contain description, facts, and instructions.
Copy the link and write a short summary of the information the material presents.

Description

Audio/Video Title: Why videos are important in Education

Link: https://www.nextthoughtstudios.com/video-production-blog/2017/1/31/why-videos-are-
important-in-education

Summary: The online, asynchronous nature of videos allows them to be shared all across the world and
at all hours of the day or night. Educational institutions can gain great autonomy by using videos to
reach a broader audience than ever before. They can be used to keep potential, current, and former
students involved and engaged. Videos can be used in a variety of ways in the educational setting.
Facts

Audio/Video Title: Solar System 101 | National Geographic

Link: https://youtu.be/libKVRa01L8

Summary: A star system is a group of planets, meteors, or other objects that orbit a large star. The solar
system includes everything that is gravitationally drawn into the sun's orbit. Astronomers have
discovered there are many other large stars within our galaxy, the Milky Way.

Instruction

Audio/Video Title: Sola Proper Hand Hygiene with Dr. Diana Chen | UCLA Health

Link: https://youtu.be/4E7UkDlnvZA

Summary: Washing hands with soap and water is the best way to reduce the number of germs on them.
If soap and water are not available, use a hand sanitizer. Important Hand sanitizers are not effective if
your hands are visibly dirty. Alcohol-based hand sanitizers can Close Up Image of Hand Washing Medical
Procedure Step.

Course Packet Discussion Forum

Aside from the suggested listening strategies in this packet, share other techniques that you found
helpful when listening to descriptions, facts, or instruction.

Be attentive.

Ask open-ended questions.

Ask probing questions.

Request clarification.

Paraphrase.

Be attuned to and reflect feelings.

Summarize.

Post-Assessment

Section 1. Cosmic Mail Order (Questions 1-8) HOME DELIVERY ORDER FORM

Name: Alexandra Hornby

Address: 28 Wood Road, Illford Northchester, NC1 2FR

Account Number: 94456781 Item

Ordered: 1

Price (£): 39£ 99P

Free Gift Selected: Hand Bag

Discount Voucher Code: Dbr29

Delivery Options: Express service

Encircle the correct answer (Questions 9-10).

9. In which TWO ways did Alexandra hear about Cosmic Mail Order?

A. Internet search

B. leaflet through the door

C. newspaper advertisement

D. personal recommendation

E. TV advertisement

10. Which TWO promotional offers are attractive to Alexandra?

A. cheap air flights

B. discount on mobile phone bills

C. free cinema tickets

D. half-price meal at restaurants

E. reduction at tourist attractions

Section 2. Complete the diagram below (Questions 11-15) Write NO MORE THAN THREE WORDS for
each answer.

When should the following activities take place?

A. in summer

B. in winter

C. all year round

Write the correct letter, A, B or C, next to questions 16-20.

16. circuit training A

17. weight training C

18. mobility A

19. pleasure riding A

20. running D

Section 3. List THREE sources of information the students agree they need to check. Write NO MORE
THAN THREE WORDS for each answer (Questions 21-23).

21. Specialist Magazine

22. Studio websites

23. Local Reviews

ENCIRCLE the correct answer (Questions 24-25).

24. What is Jane’s concern about the information they will collect?

A. They will not evaluate it effectively.

B. There will not be enough of it.

C. Some of it will be unreliable.

25. What is Mark’s concern about their assignment?

A. The assessment criteria are not clear.

B. Too much emphasis is placed on the facts.

C. There is not enough time to do it well

Complete the table below (Questions 26-30). Write NO MORE THAN ONE WORD for each answer. Cures
for failing films

Name of cure Reason for using cure

‘Tweak every joke’ successful jokes increase film’s income
‘Change the ending difficult to predict audience’s so they do test
audience
Fix the tone extra cost seen as investment
‘Shift the genre may attract a wider audience

Section 4. Complete the sentence below. Write NO MORE THAT THREE WORDS for each answer. History
of the Mediterranean Sea The Roman Influence

31. Alexander the Great’s death was followed by power struggles among rivals concerning his
Macedonian generals fought among themselves for control of his empire to the East Mediterranean.

32. The Romans experienced the threat of the greatest threat to its continued existence was itself to
their early naval supremacy.

33. The Roman Empire’s first step in achieving naval supremacy was setting up a department for was
setting up a department for repairing ships.

34. The number of Speed of 4 or 5 knots meant that Roman warships were the fastest.
35. Growing Roman success was displayed by the number of warships that were built on the coast.

36. Facilities in Spain were used to produce metals which was exported throughout the Roman Empire.

37. The development of a range of ……………………………………………. ships increased efficiency.

Choose your answers from the box and write the letters A-F next to questions

38-40.

38. Michel Balard C

39. Fernand Braudel f

40. Nicholas Horden E