48

Building Block 2 is a combination of communication for various purposes (modes of

LEARNIN
delivery and types of public speaking) and communication for employment purposes. This
Module follows the Hook-Book-Look-Took format to guide the learner for a better understanding

G BOND
of the lessons.

Objectives/Aims:

At the end of this module, the students are expected to demonstrate communication
skills through public speaking and written work as well as know the basics of communication for
work and professional purposes.

Learning Expectations:

At the end of this Chapter, the students are expected to:

1. share ideas to the class about overcoming shyness;
2. identify and manage public speaking anxiety factors;
3. deliver impromptu and extemporaneous speeches with confidence based on real-life
questions or scenarios;
4. present various speech types such as informative, persuasive, narrative and
demonstrative and share them on YouTube or Facebook to reach a number of audience;
5. construct written communication, such as professional email, résumé, and application letter
for employment purposes;
6. experience and get involved in a job interview;
7. communicate effectively in a workplace context;
8. identify the difference between formal and informal report; and
9. explain the significance of body language and feedback in workplace communication.

49
Teaching Goals:

At the end of this module, the teacher is expected to:

1. discuss the factors affecting public speaking anxiety and the ways to overcome it;
2. illustrate the steps on how to deliver the various modes of public speaking;
3. differentiate and deliver different types of speeches;
4. explicate the significance and guidelines of workplace communication; and
5. explain the various forms of internal correspondence especially for work/employment
purposes.

50
 LESSON 5

People Connected All Around the World (Rimis164, 2015)

Nowadays, most common communications can include posting on social media; online
chatting with friends and family; watching shows on television, the Internet, or YouTube; talking
with friends via phone or using teleconferencing applications; emailing Instructors; and some
very limited face-to-face interactions as the new normal dictates (Encyclopaedia Britannica, Inc.,
2021). More importantly, communication transpires for various reasons and purposes as it is
shared by two or more people to make meanings and to create connections, bonds, or
relationships.
Lesson 5 discusses the basics of public speaking, anxiety management, modes and types
of public speaking, and writing good speeches.

Something Unique about You

Make a one-minute voice recording about something about

yourself, that is, something weird, funny, interesting, embarrassing,
or unforgettable, BUT NOT scandalous, insulting or something that
you are uncomfortable sharing. Send your recording to your Google
Classroom.

51
 Public Speaking

O’Hair et al. (2016) emphasized how being able to speak is

empowering whether in the classroom, workplace, or community. Skills in
public speaking have undeniably become a vital life skill for both students
and professionals. O’Hair et al. also quoted business tycoon Warren Buffet
who praised the role that public speaking has played in his success:
“Be sure to do it, whether you like it or not … do it until you
get comfortable with it. ... Public speaking is an asset that will last
you 50 or 60 years, and it’s a necessary skill; and if you don’t like
doing it, that will also last you 50 or 60 years. ... Once you tackle
the fear and master the skill, you can run the world. You can walk
into rooms, command people, and get them to listen to you and
your great ideas.”
Public speaking is the process of crafting and sending a message to an audience. According
to the Association of American Colleges and Universities, certain basic skills are required (“Public
Speaking”, n.d.) “both for a globally engaged democracy and a dynamic, innovation fueled
economy” (Rhodes, 2010) and they include public speaking skills, among others.
Just like any other skills, effective public speaking can be learned and mastered. Generally,
it involves process, modes, and types of delivery. Moreover, “to produce an effective speech,
good public speakers realize that they must plan, organize, and modify their material” (“Stand
up, Speak out”, 2016).

Managing Speech Anxiety

SPEECH ANXIETY THOUGHTS INVENTORY (SATI)

Let us identify your speech anxieties by answering a survey. Your instructor

will provide the link to the Google form which contains the survey.

52
 A person may be endowed with public speaking skills, but to some, anxiety gets in the way.
It either makes or breaks the speech delivery. Interestingly, O’Hair et al. (2016) contradicted this
by saying that giving a speech is not only normal but even
desirable. Channeled properly, nervousness can boost
performance. The difference between seasoned public speakers
and the rest of us is that the seasoned speakers know how to
make their nervousness work for them rather than against them.
What is anxiety? O’Hair et al. (2016) defined anxiety as a
state of uneasiness brought on by fear. Moreover, he emphasized
the factors that could lead to the onset of public-speaking anxiety
(PSA)—a situation-specific social anxiety that arises from
anticipating giving an oral presentation: Alaaaldin1980 (2019)

For people who have few public speaking experiences or have had a negative
experience, anxiety can be difficult to overcome. As a coping mechanism, some people
avoid giving speeches altogether, and yet grabbing opportunities to speak is key to
managing speech nervousness.

●
Feeling different from the crowd while standing in front of an audience can trigger
anxiety. It makes the speaker become extra-sensitive to his appearance, voice, and even
accent. Often, newbie speakers feel nobody wants to listen to them, hence, they do not
give their best.

●
Not everyone likes to be the center of attention, while others do. As for the latter,
when the audience do not focus on them, speakers feel they are being ignored. It causes
them to feel anxious about their own presentation, even questioning if they have prepared
at all.

Proven Strategies to Build Confidence

There are several proven strategies to contain your fears about public speaking. Consider
the following steps in gaining confidence:
● Prepare and practice as much as possible.
● Encourage yourself with positive thoughts only.
● Picture out your success.
● Try some relaxation exercises.
● Use natural gestures and movements.
● Consider yourself lucky for the speaking opportunity.

53
 Modes of Delivery

Delivering a speech can be done in four modes which are described in the book Stand up,
Speak out: The Practice and Ethics of Public Speaking (2016) as follows:

Reading from a Manuscript

This mode of delivery is appropriate in circumstances in which speakers (or

speechwriters) need to choose their words very carefully. The word-for-word manuscript
delivery ensures that listeners hear exactly what you want them to hear.
By closely controlling his message, a speaker stands a better chance of controlling
what journalists say about him or his client and therefore influencing public perception.
However, one of its disadvantages is limited eye contact with the audience.
Professional speakers, performers, news reporters, and politicians frequently read
from an autocue device, such as a teleprompter, especially on television, when eye contact
with the camera is critical. While employing an autocue device, a speaker can establish a
conversational tone and give the impression of speaking spontaneously with practice.
However, there are two elements that determine success in this medium: (1) the speaker
is an experienced public speaker who has learnt to deliver a prepared script in a
conversational tone, and (2) the speech is written in a conversational style.

Memorizing from a Manuscript

A memorized speech is delivering the contents of the

speech without looking at any script at hand. This is
suitable for speakers who have keen skills in remembering
or memorizing. In this type of delivery, the speaker can
freely use his hand gestures, and speak directly to the
audience to make audience connection . Khan (2019)

54
 Speaking from an Outline or extemporaneous SPEAKING
It is usually a brief mode of speaking that happens anytime it is needed. It allows the
speaker to use brief outline or carry his notes for glancing occasionally. This kind of speech
is most common among speakers, where it allows them to speak with the audience
spontaneously and with good eye contact.
Impromptu Speaking
According to TheRay20 (2021), impromptu delivery involves creating your speech
material in the moment, rather than planning ahead of time.
For inexperienced presenters, this type of speech is both common and difficult. It
happens all the time in a variety of situations: you might be asked to speak at a last-minute
meeting, make a comment in class, or give a spontaneous toast at a wedding or party. You
also employ impromptu delivery when responding to unanticipated queries following a
presentation.
One of its advantages is the spontaneity in speech delivery, use of hand gestures and
maintaining eye contact with the audience.

Your instructor will give you words or show you some pictures.
Share something to the class about those words or pictures in one
minute. The TWIST is, whatever the last word of the first speaker is,
that would be the first word of the next speaker, and so on, until
everyone has shared something or spoken. Do not worry about your
grammar.

Types of Speeches

Types of speeches refer to the various purposes of delivering an informal or formal talk
to an audience. Public speaking allows expression of thoughts and oftentimes, opinions. It can be
done by the following types of speeches—Informative, Entertaining, Demonstrative, and
Persuasive (Indeed Editorial Team, 2021).

Watch me!
Watch Deborah Grayson Riegel’s “Great Openings and Closings” (Talk
Support, 2011) through the link below and take note of her tips.
Link: https://www.youtube.com/watch?v=NyE1Kz0e--0

55
1. informative Speech

Informative speeches present new information to the audience using information, data,
graphs, and statistics. The speaker may also employ visual aids to support his claims. O’Hair et al.
(2016) suggested the following strategies for explaining complex information to an audience:

• using illustrations, analogies, or examples that could connect concepts to something

familiar;
• defining terms; and
• using a variety of presentation aids, including models and drawings.

2. Entertaining Speech

According to Indeed Editorial Team (2021), the goal of entertaining speeches is to

entertain a large audience. Entertaining speeches are often less formal and shorter than typical
presentations, and they express emotions rather than facts and data to the audience. Moreover,
they frequently feature humor or amusing stories. At a birthday celebration or a wedding, you
can often discover fascinating speeches.

As emphasized in Stand Up, Speak Out: The Practice and Ethics of Public Speaking (2016),
speakers should consider four key considerations when delivering entertaining speeches:

● prepare your speech well;

● adjust your speech to the event;
● consider the type of audience; and
● be sensitive to time.

3. Demonstrative Speech

Demonstration speeches aim to inform an audience about a topic or concept that they do
not have an idea about. They often include a detailed presentation of processes or descriptions.
Generally, speakers should give an idea or a step-by-step guide on how to finish something, which
can be achieved by using visual aids and presenting the actual outputs or products.

Dlugan (2012) put forward some considerations when crafting a demonstration outline:

1. beginning with a purpose,

2. specifying the thesis statement,
3. enumerating and elaborating the steps carefully,
4. (optional) discussing options, extras, or variations,
5. allowing time for question and answer, and
6. summarizing the salient points.

56
4. Persuasive Speech

Persuasive speeches are used to persuade an audience that the speaker has the correct
viewpoint on a given topic. Persuasive speeches can include a wide range of topics, from
entertainment to politics. Speakers typically use solid evidence to persuade and obtain support
from their audiences (Indeed Editorial Team, 2021). Beyer (2016) suggested some tips in
delivering an effective persuasive speech:

✔ Prepare your speech.

✔ Study your audience beforehand.
✔ Brush up on self-motivations to motivate the audience.
✔ Use natural body language.

Writing Speeches

Schmitt (2013) emphasized that when writing a speech, speakers

should focus on two goals: making a good first impression and leaving
the audience with two or three takeaways. The rest is purely for
amusement. Schmitt also recommended considering 10 strategies:

1) Be Memorable. Good speakers design their speeches to be remembered not for their
appearance but for their connection with the audience. Leave the audience something worth
remembering, instead of the usual ‘thank you for listening’ type of speech enders.

2) Have a Structure. A good speech follows a certain organization. An outline that

contains an introduction, body, and conclusion can be used to reflect the flow of the speech. As
a speaker, stick to your outline no matter how tempting it is to skip it as this gives your audience
an idea that you are directed toward your goal, and that you are providing information to them.

3) Do not Waste the Opening. A good opening answers the question “what’s in it for me?”
Once the audience do not see or hear something beneficial for them, they will slowly start
ignoring the speaker.

4) Strike the Right Tone. Getting to know the audience is as important as understanding
the content of your speech. “Who is the audience? Why are they here? And what do they want?
Those are questions to consider even before you touch the keyboard. Writing a speech involves
meeting the expectations of others, whether it is to inform, motivate, entertain, or even
challenge. To do this, the speaker must adopt the right tone” (Rađenović, 2014).

57
 5) Humanize Yourself. Internalize the speech and deliver it naturally by using body
language and maintaining eye contact to assure the audience that their needs are being met.
6) Repeat Yourself. The technique of repetition for emphasis proves effective especially
that some audience have difficulty in staying focused on the speech. Elaborate on your points by
using situations or examples that are relatable to the audience.

7) Use Transitions. Use signal words and phrases to guide your audience through the
flow of the speech. Appropriate transitions can be used to suggest varied ideas, especially when
coming to the end of a speech.

8) Include Theatrics. Nothing beats a speaker who is animated in his speech. Audience
applaud speakers who can use their body freely to explain their ideas.

9) End Strong. Strategically close your speech with the use of lines, anecdotes, or stories
that can be remembered by the audience.

10) Keep it Short. Speeches, no matter how long, should be delivered only within the
attention span of the audience. It should not hold the audience too long to avoid losing them
completely.

For a detailed explanation on how to write a speech and to see how it should be written,
please refer to the video lecture given along with this lesson.

YOUR TIME TO SHINE!

The class will be divided into four groups. Each group is assigned a type
of speech to make based on a topic as shown below.
Group 1: Informative Speech on Cyberbullying
Group 2: Persuasive Speech on To Get Vaccinated or Not
Group 3: Entertaining Speech on Family Pranks
Group 4: Demonstrative Speech on How to Edit a Video

Please refer to the Video Lecture for the Speech Template, and look
for sample speeches in the Internet.

58
 Patterson (2020)

It is universally accepted that communication is a cornerstone in shaping relationships

among human beings. Lowndes (2019) contended that being able to communicate your thoughts
properly is an aberrated ability, be it in varied scenarios such as your place of employment.
Furthermore, he emphasized the essential role of effective communication in creating a
harmonious environment in the workplace. Technically, workplace communication, to be
specific, requires exceptional skill and performance. Cole (2019) claimed that how people
perceive and relate to you are results of your way of communicating with them. Hence, it is
essential for us to learn and understand the forms of communication for appropriate utilization
of each form in various contexts.
In terms of the categories of communication in the workplace, Webb (2021) used the
terms internal communication and external communication. She elucidated that internal
communication exists between the employees and the company. This includes internal emails,
memos, face-to-face meetings, and phone calls. On the other hand, when the communication
covers outward communication with customers, clients, vendors or contractors, it is called
external communication. Examples of this are the company’s website, advertising, and email
newsletter.

What can you do?

Assume that you are the employer of Honesty Company, Inc. One
of your employees got infected with COVID-19 but chose to keep it a
secret. Another employee approached you and informed you about the
worker with COVID-19. How are you going to handle the situation? Share
your answer in your class group chat in Facebook Messenger.

59
 Undeniably, one should know specific techniques necessary for success on the job. One
of these is the ability to communicate effectively. Aside from conflict resolution, effective
communication is also considered as a significant building block in maintaining good relationships
with the team, colleagues, clients, and other stakeholders.

To attain effective workplace communication, one should be mindful of the considerations

that Cole (2019) presented in her book
.
1. Correspondence of body language with words
2. Sensitivity to gender differences in communication styles
3. Consideration to cultural differences
4. Acceptance and nourishment of constructive criticism
5. Shifting of one’s emotion

Effective communication is associated with techniques to achieve one’s goal. To achieve

this in the workplace, it is crucial to exhibit the Five Cs that Lowndes (2019) strongly suggested:

This has something to do with gently showing your

workmates that you are self-assured from your first meet and throughout the
course of your workmate relationship.

In order to achieve this, one has to be an audiovisual listener,

which means that one has to go beyond what is being verbally said. Listen with
your eyes as well. With this, you can remember things easily.

This is discussed as the way of making sound judgment and

decisions without forsaking the pride and dignity of the people you are working
with.

In a workplace, one has to maintain honor. This may be

achieved by being consistently honest, loyal, sincere, useful, and accurate.

Since a workplace consists of people of varied backgrounds,

cultures, beliefs, and ideologies, each has to learn how to live in peace with one
another.

60
 Understanding Body Language

Body language, being a nonverbal communication, says a lot about who you are and
makes a good impression. Most of the time, people do certain body movements without thinking
how other people will understand or perceive them. Hence, Cole (2019) listed some of the body
language mistakes that one makes at work.
1. Bad posture or slouching
2. Series of restless movements
3. Tensed expression
4. Being too casual
5. No eye contact or looking down
6. Crossing of arms
7. Ignorance of one’s proxemics

The Art of Asking Questions and Giving Feedback

Another way to achieve effective workplace communication is by knowing the art of
asking questions and giving feedback. Through planning and understanding the focus of the
communication, one may improve the communication in general. There are several tips and
strategies to master the art of asking questions and giving feedback in the workplace as
presented by Alessandra and Hunsaker (1993) below.

1. Manage a plan.
2. Keep the questions simple.
3. Be attentive.
4. Be gentle.
5. Seek permission.
6. Avoid uncertainty.
7. Do not manipulate.

If you ignore the appropriate ways of asking questions, it would not come as a
surprise if you will meet misunderstandings and more challenges in the workplace.
Giving feedback is equally important in achieving good communication climate in the
workplace.

1. Avoid presumptions.
2. Ask questions.
3. Avoid words that can be easily misinterpreted.
4. Be alert.
5. Focus on the behavior, not the person.
6. Keep back feedback at certain situations.

61
 Based on the discussion above, create
your or ABCs to Effective
Workplace Communication. Present and
explain your guidelines in a one-to-two-
minute video. Submit your video to your
Google Classroom.

62
 LESSON 7

Communication is essential in maintaining a good social relationship with people around

you, thus, James Thurber emphasized that “precision of communication is important, more
important than ever, in our era of hair trigger balances, when a false or misunderstood word may
create as much disaster as a sudden thoughtless act” (2020).

You are an employee of a company and you have an upcoming

important travel abroad. How are you going to ask permission from your
supervisor?
List down three (3) possible ways on how to deliver your message
to your supervisor. For instance, “I will personally talk to my supervisor
and ask for his permission.”
1.
2.
3.

Written Communication and Its Purposes

Communication is defined as the successful management of messages with the objective

of creating meaning (Griffin, 2005, as cited in Samovar et al., 2012). As a form of communication,
written communication aims to transmit messages through different media, such as letters,
manuals, reports, memos, and the like (Sharma, n.d.).

To achieve an effective written communication, it is worth noting that the communication

must be clear, complete, concise, correct, and courteous.

Thus, understanding the reasons why there is a need for written communication is deemed
important. Discussed on the next page are the purposes of written communication, such as
communication for transaction, persuasion, instruction, and information (Ahmed, 2019):

63
 1.
It is for day-to-day use, generally short and direct and requires action
from the reader. Examples of this include emails, instant messages, invoices,
short memos, forms, and letters.

It aims to provide the readers with a unique value proposition about your business and
encourage them to respond–make a sale or further a relationship. Examples of this include
marketing and promotional content such as ads, brochures, press releases, emails, newsletters,
cover letters, résumés, and direct mail campaigns.

It provides step-by-step details on how to complete a specific task. Similar to transactional

and persuasive content, instructional content usually requires the reader to take some kind of
action either now or in the future. Examples of this include user manuals, job description
handbooks, technical specifications, and instructional memos.

It intends to provide a reference or a record of specific areas of the business. It does not
necessarily require an action from the reader, unlike transactional, persuasive, and instructional
written communication. Examples of this include quarterly financial reports, minutes of the
meeting, employee handbooks, annual departmental overviews, and an FAQ page on a website.

Advantages and Disadvantages of Written Communication

Any communication, be it written or oral, has its benefits and limitations. Whichever it is,
the aim is to have a successful and meaningful exchange of messages from one person to another.
To further your understanding about written communication, study its advantages and
disadvantages in the table below (Sharma, n.d.):

64
 Advantages Disadvantages

✓ The distance between the sender and  It is time-consuming—from composing

receiver is not a hindrance to communication. the message to receiving feedback.

✓ The repetitive standing orders can be  It offers a limited scope for immediate

easily transmitted to as many people at a clarification if not understood properly.

time.

✓ A permanent record of evidence, i.e. a  It cannot maintain strict secrecy.

legal document, statistical data, chart,

diagram, pictures, and the like can be shared

easily and can be made available for future

reference.

✓ A sufficient amount of time to think, act  It is less flexible, thus changes cannot be

and react can be given to both the sender done in an instant.

and receiver.

✓ Reduction of ambiguity with regard to  In case of emergency, transmitting

order, allocation of work, job distribution, messages can be a great challenge.

and the like can be experienced, thus

fixation of responsibility can be achieved.

✓ Consistency in work procedure can be  It is costly—be it a printed or an

maintained properly, and can create electronic copy.

goodwill and promote business better.

65
 Types of Written Business Communication

Written communication can be differentiated depending upon its purpose, therefore, the
forms of written communication must be aligned with the four (4) purposes—transactional,
persuasive, instructional, and informative. A few core types of written business communication
include correspondence, proposals, and reports which Salter (n.d.) explained as follows:

1. Correspondence
Correspondence conveys a message that is intended to be transmitted to co-
workers, not customers. Examples of this include business letters, emails and
memoranda.

2. Proposals
A proposal is a plan or an idea, often a formal or written one, which is
suggested for people to think about and decide upon (Collins, 2021). It is considered
to be a unique type of formal business communication since it greatly depends on
form. Therefore, templates and other details are deemed important in making
proposals.

3. Reports
Reports are more formal than other forms of written business communication.
A report is a formal communication written for a specific purpose and presents an
order of facts about a specific activity (Agrawal, n.d.).

Making an Email, Résumé, and Application Letter

The pandemic has drastically changed everyone’s lives. It has compelled us to

observe social distancing and health protocols and to be more mindful of our actions. This
is also true for communication. Many things have changed. In communicating with people
worldwide, emailing has become a much better option. In fact, most jobs today require
sending emails on a near-daily basis, thus it is important to know the proper and effective
way of emailing.

is a system of sending written messages electronically from

one computer to another (Collins, 2021). “It is an important method of business

66
communication that is fast, cheap, accessible and easily replicated” (Almazan et al., 2021).
The figure below shows the parts of an email.

Figure 8. Parts of an Email

67
An email is composed of five parts (Indeed Editorial Team, 2021):
the subject line—short phrase that summarizes the reason for your message or the goal
of your communication; salutation—first line of your email and generally acts as the greeting;
body—the full message of your email; closing—the last line of your email before your signature
and should wrap up your message; and signature—which is where you identify yourself by your e-
signature (optional), name, title and any other information relevant to your communication.

To construct a well-written email, you should carefully consider the following details:

Identify your purpose and make sure that it is concisely written in the
subject line (Indeed Editorial Team, 2021).
Doyle (2020) also offered these suggestions:
create a pleasant start to message the addressee, whether greeting him using his
title or his first name;
make sure that the message is concise but complete;
check the grammar, spelling, etc., and the style of writing (formal or informal);

68
 highlight the information such as dates, names, position applied for, and other
important details;
sign off with a brief "Thank you," "Best," or another simple send-off, and then put
your name and signature;
make a back-up copy and send it to yourself/personal email first to check if
everything is successfully made, then send it to your intended recipient;
avoid using decorative, playful, or colored fonts; overusing bold and italics; and
writing in all capital letters as they might distract the readers and create a different
impression; and
do not include emoticons in a professional email; you may save these for personal
correspondence.

A résumé is a formal document that serves to present an individual’s career background and
skills (Mucha, 2021). It also refers to the “short written description of one’s education,
qualifications, previous careers, and sometimes also personal interests when applying for a job”
(Cambridge Dictionary, 2021).

The parts of a résumé include the following (Career Center, n.d.):

✓ Contact information – name, address, phone number, and email

address;
✓ Education – degrees attained in reverse chronological order;
✓ Experience – most recent experiences;
✓ Leadership and activities – leadership positions in university or
community organizations;
PARTS of a
Résumé ✓ Academic projects – projects that you have accomplished that qualify
you for the position applied for;
✓ Additional Information – other skills, community activities, interests,
and the like; and
✓

✓ Other Headings – information such as interest and professional

associations.

Figure 9. Parts of a Résumé

A sample résumé is provided for you below. Look closely at the information in it and
countercheck whether all the important details are included.

69
Figure 10. Parts of a Résumé

70
 An , also known as a cover letter, is a one-page letter sent to a potential
employer to indicate interest in a job opening (Indeed Editorial Team, 2021).

In order to properly and effectively create an application letter, certain guidelines have to
be met with respect to the parts of such letter. Driz (2015) presented them as follows:

1. HEADING contains the address of the sender and the date when the letter is written;
2. INSIDE ADDRESS contains the name of the employer, his/her position, the company’s
name and the address of the company or organization;
3. SALUTATION contains the greeting addressed to the employer;
4. BODY OF THE LETTER contains all the messages you want your reader to understand;
5. COMPLIMENTARY CLOSE serves to end the message just as goodbye serves to end
a conversation; and
6. SIGNATURE contains the name and signature of the writer.

As discussed in Communicationskill (n.d.), when writing an application letter, the body of

the letter must include the following:

First Paragraph: This part is intended to

mention the job applied for and where the listing was found.

Middle Paragraph(s): These parts

explain the gains an employee can have if they will hire you.

Last Paragraph: This part is made to say one’s gratitude to the

hiring manager for considering him/her and note how the applicant will follow up.

Read the sample application letter below, check whether the parts and guidelines are
found and followed, respectively, and label its parts.

71
72
 Title:

Instruction: Make an application letter using the template and the

guidelines in making an application letter. You may also refer to the
sample application letter in your worktext.
Scenario: You have recently graduated from Mindanao State University as the University
Valedictorian. A few weeks later, you were informed that your department at Mindanao
State University (MSU), Marawi City is hiring a full-time faculty member. Make an
application letter that best presents your qualifications for the job you are applying for.
Note: You will be graded according to the rubric in your worksheet.

Instructions:
Form groups with four members each.
In each group, assign one member as the job applicant or
interviewee and the other three members as the interviewers.
Assign one of the interviewers as the group leader.
Role play a job interview via Google Meet, Zoom, or any available
teleconferencing application.
Video record your online job interview role play.
You are given a maximum of 15 minutes to finish the entire
interview.
Towards the end of the video, the leader of the group must
explain the reasons why applicant X got the vacant position.
Attach your video to the Google form that will be provided by
your instructor.
Share your video with the class through your Facebook
messenger group chat or your Google Classroom stream.
Your job interview role play will be graded based on the rubric
below.

73
 (Adapted from Rubistar, 2005)

CATEGORY POINTS
4 3 2 1
Content Great job! You Your role-play is on- The role-play is The role-play is
offered creative topic, but it is somewhat off-topic. completely off-
new insights on missing some Pay more attention topic, as if your
the topic! creativity and to the directions group did not read
insight. next time. the directions.
Roles Excellent work! Everyone in your For the most part, Your group failed to
Every member of group stayed in your group stayed in stay in character,
your group character, but some character. Next time, and it looked like
stayed in members did not spend more time you had not
character, and it seem to really be preparing for how prepared for how
was clear that "into" what they the characters might the characters
you took your were doing. think or act. might think or act.
roles seriously.
Preparation Your group did an Your group obviously Your group needs to It seems that your
excellent job spent some time spend more time group used the
preparing and preparing for the preparing for the preparation time
rehearsing your role-play, but some role-play. Reading for something else.
role-play, and it rehearsal might have lines from a script is
shows— helped things run a sure sign that you
everything went more smoothly. are not prepared.
very smoothly.
Overall Excellent! Your Good! Your Keep working! Do I expect much
Impression presentation was presentation, while not forget that, better work from
entertaining and it was fun to watch, though the process you next time.
informative! could have been is entertaining, you
more informative. are also supposed to
learn something
from it.

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