SAP HANA Migration
SAP HANA Migration
SAP HANA Migration
HYDERABAD
1
Energy Saved is
SOUTHERN POWER DISTRIBUTION COMPANY OF TELANGANA LTD.
Energy Produced
For further details regarding detailed tender notification, specifications and digital certificate
please visit www.eprocurement.telangana.gov.in, www.tender.telangana.gov.in &
www.tssouthernpower.com .
\\
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SOUTHERN POWER DISTRIBUTION COMPANY OF TELANGANA LTD.
Hyderabad
TSSPDCL invites bids from eligible bidders for Implementation of Upgradation and Migration of
existing SAP System to S/4 HANA, in TSSPDCL, Hyderabad, under IPDS Phase -II, IT Enablement
Project, as defined in the bid document. The work is being carried out under IPDS Phase-II, IT
Enablement Project.
Bid
Estimated
Sub- Project security
cost
Project Name of the work implementation (2%)
(Rs. in
No. period (Rs. in
Lakh)
Lakh)
CGM/IT/
Implementation of Upgradation and
TSSPDCL/
Migration of existing SAP System to S/4
HYD/ERP/ 600.00 10months 12.00
HANA, in TSSPDCL, Hyderabad, under
S4 HANA
IPDS Phase -II, IT Enablement Project.
/02/2018-19
4. Those who are interested to submit bids will have to register in the above-mentioned site and
also have to obtain Digital Certificates. The details and procedure for obtaining digital
certificate are mentioned in the website or contact the helpdesk of the site.
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CONTENTS OF TENDER SCHEDULE:
INDEX
Section / Page
S. No Description
Format No’s.
1 Notice Inviting Tender (NIT) Details 5
2 Instructions to Bidders (ITB) Section-1 7
Forms of Bid, Qualification Information and Letter of
3 Section-2 20
Acceptance (LOA)
4 General Terms and Conditions (GTC) Section-3 42
5 Scope of Work Section-4 49
6 Payment Clause Section-5 60
4
Notice Inviting Tender (NIT) Details:
S.
Description Details
No
Department
1 Southern Power Distribution Company of Telangana Limited
Name
Chief General Manager/IT,
1stFloor, Corporate Office,
2 Office Address
Mint Compound,
HYDERABAD
RFP/Bid
3 CGM/IT/TSSPDCL/HYD/ERP/S4HANA/02/2018-19
Number
Implementation of Upgradation & Migration of existing SAP System to S/4 HANA, in
4 Tender Subject
TSSPDCL, Hyderabad, under IPDS Phase -II, IT Enablement Project.
Estimate
5 Contract value
Rs. 600.00 Lakhs (Rupees Six Hundred Lakhs only)
5 Type of Item-wise Rates
(a) quotation (The bidder has to quote as Item- wise rates in Financial bid duly signed )
6 Period of Work Within 10 months from the date of LOA.
5
2.1 The bidder should have successfully executed at least three S/4 HANA implementation
projects out of which at least one should be an upgradation to S/4 HANA, during the last
5 years period. A latest performance certificate should be submitted, that was issued by
the competent officer.
2.2 The Bidder should be a CMM/CMMI Level 5 latest certified company.
(Proof: Copy of certification from authorized certification body).
2.3 Proof of having registered office in Telangana.
2.4 The Bidder shall have minimum average annual turnover of Rs.500 Crores in last five
financial closing years. A certificate to that effect shall be obtained from any Chartered
Accountant and shall be uploaded.
Eligibility 2.5 The Bidder shall be profit making during the last three financial years and to this effect
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Criteria shall upload audited Balance Sheet and P&L Account Statements of the last three
financial years. Joint ventures may not be preferred.
Even though the bidder meets the above qualifying criteria, they are subject to be
disqualified if they have made misleading or false representations in the forms statements
and attachments submitted in proof of qualification requirements and/ or record of poor
performance such as not properly completing the contract, inordinate delays in works
completion, litigation history or financial failure etc.
Notwithstanding anything stated above, TSSPDCL reserves the right to assess bidder’s
capability and capacity to perform the contract should circumstances warrant such as
assessment in the overall interest of the Department.
Bids shall be submitted online on www.eprocurement.telangana.gov.in,
www.tender.telangana.gov.inplatform.
(Technical bids in online & Offline and the price bids shall submit in online only).
1. The participating bidders in the tender should register themselves free of cost on
e-procurement platform in the website www.eprocurement.telangana.gov.in,
www.tender.telangana.gov.in.
2. Bidders can log-in to e-procurement platform in secure mode only by signing with
the Digital certificates.
3. The bidders who are desirous of participating in Tender shall submit their technical
bids, price bids as per the standard formats available at the
www.tssouthernpower.com.
4. The bidders should submit the following documents in support of technical bids. The
bidders shall sign on all the statements, documents certificates, owning
Procedure for responsibility for their correctness/authenticity:
23 Bid a) Bid Security should be furnished
Submission i) In the form of DD in favour of Pay Officer/TSSPDCL/ Hyderabad (or)
Alternatively, BG from Nationalized/Scheduled bank in favor of Chief General
Manager/IT/TSSPDCL/ Hyderabad as per Annexure-VIII enclosed.
ii) If exempted give details of Bid Security Exemption in case of Govt. firms.
b) Financial Turnover certified by CA for 5 years, as per latest RBI guidelines.
c) Duly filled and signed Proforma as per Annexure-X.
The copies of certificates, documents, original Demand Drafts in respect of Bid Security are
to be submitted by the bidder to the Chief General Manager/IT/TSSPDCL, so as to reach
before the date and time of opening of the technical bid. Failure to furnish any of the
documents, certificates, before the date and time of opening of technical bid will entail in
rejection of the bid. The Department shall not hold any risk on account of postal delay.
Similarly, if any of the certificates, documents, etc., furnished by the tenderer are found to
be false/fabricated/bogus, the bidder will be disqualified, blacklisted, action will be initiated
as deemed fit and the Bid Security will be forfeited.
Rights TSSPDCL reserves the right to accept or reject any or all of the tenders received without
reserved with assigning any reasons therefore. TSSPDCL also reserves the right to split the tender and
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the place contract on more than one bidder at its discretion.
Department
General Terms As per tender documents.
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& Conditions
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Section-1
INSTRUCTIONS TO BIDDERS
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SECTION-1: INSTRUCTIONS TO BIDDERS
As part of this IPDS Programme, TSSPDCL proposes to upgrade its existing SAP system to
S/4 HANA.
1. SCOPE OF BID
1.1 The TSSPDCL (referred to as Customer/Employer in this document) invites bids for
"Upgradation & Migration of existing SAP system of TSSPDCL to S/4 HANA".
2. ELIGIBLE BIDDERS
2.1 This Invitation for Bids is open to all eligible bidders. Any materials, equipment, and services
to be used in the performance of the Contract shall have their origin in India.
2.2 All bidders shall provide as in forms of Bid and qualification information, a Statement that
the Bidder is not associated, nor has been associated in the past, directly or indirectly, with
the Bidder or any other entity that has prepared the design, specifications, and other
documents for the project or being proposed as Project Manager for the Contract.
2.3 Government-owned enterprises in the Employer’s country may only participate if they are
legally and financially autonomous, operate under commercial law and are not a dependent
agency of the Employer.
2.4 Bidders shall not be under a declaration of ineligibility for corrupt and fraudulent practices.
3. ELIGIBILITY CRITERIA
3.1 The bidder should have executed at least three S/4 HANA implementation projects out of
which at least one should be an upgradation project to S/4 HANA, during the last 5 financial
years.
(Proof: Necessary Purchase order/LOI/Contract/Certification on client Letter head/
Performance certificate issued by the competent officer to be submitted as proof of services
provided for the last 5 financial years)
3.2 The bidder should be an authorized SAP Service Partner (Authorization letter from OEM in
original specifying this tender number shall be enclosed in case of Authorized Service
Partner) dealing with implementation and maintenance of SAP projects for a minimum period
of 5 years in India as on the date of bid opening.
3.4 The bidder should have capacity to engage SAP’s Premium Engagement services.
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3.5 The Bidder shall have a registered office in Telangana. A proof of the same shall be uploaded.
3.6 The Bidder shall have a minimum average annual turnover of Rs.500 Crores in the last five
financial closing years. A certificate to that effect shall be obtained from any Chartered
Accountant and shall be uploaded.
3.7 The Bidder shall be profit making during the last three financial years and to this effect shall
upload audited Balance Sheet and P&L Account Statements of the last three financial years.
Joint ventures may not be preferred.
3.8 The bidder must submit a letter of authorization from the Company authorizing a person
to sign the documents on behalf of the company, submit technical, commercial Information
and attend meetings on behalf of the company.
3.9 The bidder must not have been blacklisted by the Central or any State Government or Any of
their institutions.
3.10 The Bidder firm should be registered for Service Tax under Finance Act, 1994 and should
submit documentary evidence of the same.
Proof of Financial Turnover certified by CA for 5 years, as per latest RBI guidelines
a) Contract/Work/Engagement orders indicating the details of assignment, client, value of
assignment, date of award etc.;
b) Certificate of registration of the Company/Agency;
c) Details of key personnel proposed to be engaged in the project.
4. To qualify for a package of contracts made up of this and other contracts for which bids
are invited, the bidder must demonstrate having experience and resources sufficient to
meet the aggregate of the qualifying criteria for the individual contracts.
4.1 Even though the bidders meet the above qualifying criteria, they are subject to be disqualified
if they have:
- Made misleading or false representations in the forms, statements and attachments
submitted in proof of the qualification requirements.
- Record of poor performance such as abandoning the works, not properly completing the
contract, inordinate delays in completions, litigation history, or financial failures etc. in
earlier works executed with the respective Customers other Customer/company.
- If they have been executing similar nature of work in the respective Customers and have not
been completing the work as per the work programme i.e., as per the milestones of the
agreement.
- Been black listed by any Power Utility or Government or any other Government body.
5. COST OF BIDDING
5.1 The bidder shall bear all costs associated with the preparation and submission of his Bid, and
the Employer will in no case be responsible and liable for those costs
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6.3 The personnel deployed for this project should be exclusively for this project only.
6.4 The Project Group Manager shall work as Team leader and coordinate with the designated
persons in the utility. The BIDDER team shall be available in office(s) on all of the utility
working days. Leave policy of the BIDDER team shall be according to their parent firm
policy.
6.5 BIDDER should attend all the meetings conducted by the Customers, by making their own
arrangements. No extra payment will be made in this regard.
7. SITE VISIT
7.1 It will be imperative on each Bidder to fully inform himself of all local conditions and factors,
which may have any effect on the execution of the Contract covered under these documents
and specifications. The Bidder, at the Bidder’s own responsibility and risk is encouraged to
visit, examine/study the existing system and obtain all information that may be necessary for
preparing the Bid and entering into a contract for execution of the project. The cost of
visiting the Site shall be at the Bidder’s own expense.
7.2 It must be understood and agreed that such factors have properly been investigated and
considered while submitting the Proposals. No claim for financial adjustment to the Contract,
awarded under these specifications and documents, will be entertained by the Customer.
Neither any change in the time schedule of the Contract nor any financial adjustments arising
thereof shall be permitted by the Employer, which are based on the lack of such clear
information or its effect on the cost of the Works to the Bidder.
B. BIDDING DOCUMENTS
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C. PREPARATION OF BIDS
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15. BID VALIDITY
15.1 Bids shall remain valid for a period not less than 90 days after the deadline date of bid
submission specified. A bid valid for a shorter period shall be rejected by the Employer as
non-responsive.
15.2 In exceptional circumstances, prior to expiry of the original time limit, the Employer may
request that the bidders may extend the period of validity for a specified additional period.
The request and the bidder’s responses shall be made in writing or by cable. A bidder may
refuse the request without forfeiting his bid security. A bidder agreeing to the request will not
be required or permitted to modify his bid, but will be required to extend the validity of his
bid security for a period of the extension, under this Section in all respects.
16.10 In cases where the Bid Cover Contains superscription of having furnished Bid Security by
way of DD/BG but if the same is not found within, such Bids will be rejected and bidder will
run the risk of being banned.
17. No interest will be paid by the Customers on the Bid Security deposited.
18. If the lowest bidder backs out at the time of agreement, penalty of forfeiture of EMD will be
imposed and business of the agency will be suspended for one year with all the Departments
in Telangana.
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19. ALTERNATIVE PROPOSALS BY BIDDERS
19.1 Bidder shall submit offers that comply exactly with the requirements of the bidding
documents, including the basic technical design as indicated in the drawings and
specifications. Alternative offers with any conditions will not be considered.
D. SUBMISSION OF BIDS
21. Submission, Sealing and Marking of Bids.
21.1 The Bidders are requested to submit their bid in two parts as under:
i). The Part – I consists the following documents
(iii) The Part-I of tender should be furnished in a sealed cover super scribing tender enquiry
number, name of material, name of the bidder and date of tender opening
(iv) Part-I of the bid will be opened on the due date of tender opening. In case the bidders
have been granted Bid Security exemption (clause-16), documentary evidence for the same
must be furnished. The firms whose Bid Security is not received as specified in the tender
document, the price bids will not be opened and their bids will be rejected summarily.
(v) The price bids of only those bidders whose technical bids, on examination, are
determined to be technically and commercially acceptable and meeting the specified
Qualification Criteria will be opened at a later date.
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21.3 The inner and outer envelopes will:
a) Be addressed to the Employer (TSSPDCL).
21.4 The sealed cover as well as the outer envelope should be super scribed as follows:
(a) Bid Enquiry No.
(b) Payment of Bid Security
(i) If paid, give details: D.D. No. Date:
(ii) If not paid or exempted, give details.
(c) Whether 120 days validity offered……….YES / NO
(d) Whether the quotation is made accepting Payment terms clause …. YES/NO
(e) Whether the bid is quoted in two parts (clause 21.1)…. (YES/NO)
21.5 Bids not super scribed as above are liable to be rejected.
21.6 The Bidder shall invariably complete the Bid in full. Details to be furnished by the bidder and
Schedule of Prices attached to the specification and enclose the same to the bid without fail.
21.7 The bids shall be in bound volumes (With the documents in the volume not detachable). All
pages of the bid except in-amended printed literature shall be initiated by the person/persons
signing the bid. The page number shall be referred in Index. All pages including literature,
type test reports of the bid shall be numbered and the page numbers shall be continuous. Soft
copy of the technical and commercial bids and designs with drawings shall be given in
Floppy disc/ CD also. Summary sheet in the given format on the top of the bid duly signed
and sealed by the bidder.
21.8 The time of actual receipt in the office only will count for the acceptance of the bid and either
the date of bid, date stamp of post office or date stamp of any other office will not count. The
TSSPDCL will not be responsible for any postal or any other transit delays.
21.9 Telegraphic quotations will not be entertained under any circumstances. Clarification,
amplifications, and/or any other correspondence from the Bidder subsequent to the opening
of bid will not be entertained. The Bidders are advised to ensure that their bids are sent in
complete shape at the first instance itself.
21.10 The inner envelopes shall also indicate the name and address of the Bidder to enable the bid
to be returned unopened in case it is declared "late".
21.11 If the outer envelope is not sealed and marked as required above, the Employer will assume
no responsibility for the bid's misplacement or premature opening.
The Bidder may modify or withdraw its bid after the bid's submission, provided that written
notice of the modification, including substitution or withdrawal of the bids, is received by the
Employer prior to the deadline prescribed for submission of bids.
The Bidder's modification or withdrawal notice will be prepared, sealed, marked, and
dispatched. A withdrawal notice may also be sent by cable, but followed by a signed
confirmation copy, postmarked not later than the deadline for submission of bids. No bid may
be modified after the deadline for submission of bids.
No bid may be withdrawn in the interval between the deadline for submission of bids and the
expiration of the period of bid validity specified. Withdrawal of a bid during this interval may
result in the forfeiture of its Bid Security.
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E. BID OPENING AND EVALUATION
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26.2 Subject to above, no Bidder shall contact the Employer on any matter relating to its bid from
the time of the bidding opening to the time of the contract is awarded. If the Bidder wishes to
bring additional information to the notice of the Employer, he should do so in writing.
26.3 Any effort by the Bidder to influence the Employer in the Employer’s bid evaluation, bid
comparison or contract award decisions may result in the rejection of the Bidder’s bid.
28.3 If the Bid of the successful Bidder is seriously unbalanced in relation to the Engineer’s
estimate of the cost of work to be performed under the contract, the Employer may require
the Bidder to produce detailed price analysis for any or all items of the Bill of Quantities, to
demonstrate the internal consistency of those prices with the construction methods and
schedule proposed. After evaluation of the price analyses, the Employer may require that the
amount of the performance security set forth in Clause 28 under this Section be increased at
the expense of the successful Bidder to a level sufficient to protect the Employer against
financial loss in the event of default of the successful Bidder under the Contract.
29 Conflict of Interest
I. TSSPDCL considers a conflict of interest to be a situation in which a party has interests
that could improperly influence that party’ performance of official duties responsibilities,
contractual obligations, or compliance with applicable laws and regulations. In pursuance
of TSSPDCL’s procurement ethics, the bidders, Bidders, and contractor sunder contracts,
observe the highest standard of ethics, TSSPDCL will take appropriate actions against the
bidder, if it determines that a conflict of interest has flawed the integrity of any
procurement process. Consequently all bidders found to have a conflict of interest shall be
disqualified.
II. It may be considered to be in a conflict of interest with one or more parties in the bidding
process if
a) They have controlling shareholders in common; or
b) It receives or have received any direct or indirect subsidy from any of them; or
c) They have the same legal representative for purposes of the Bid; or
d) They have a relationship with each other, directly or through common third parties,
that puts them in a position to have access to information about or influence on
the Bid of another Bidder, or influence the decisions of the tendering authority
regarding this bidding process.
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30 Disqualification
Tendering authority may at its sole discretion and at any time during the processing of bid,
disqualify any bidder /bid from the bid process if the bidder:-
I. Has not submitted the bid in accordance with the bidding document.
II. Does not meet the minimum eligibility criteria as mentioned in the bidding document.
III. During validity of the bid or its extended period, if any, increases his quoted prices.
IV. Has imposed conditions in his bid.
V. Has made misleading or false representations in the forms, statements and attachments
submitted in proof of the eligibility requirements.
VI. Has submitted the bid after due date and time.
VII. Has offered lesser number of resources than that is required for a service category.
VIII. Is found to have a record of poor performance such as a abandoning work, not
properly completing the contract, inordinately delaying completion, being involved in
litigation or financial failures, etc.
IX. Has submitted bid which is not accompanied by required documentation and EMD.
X. Has failed to provide clarifications related thereto, when sought.
XI. Has submitted more than one bid. This will cause disqualification of all bids submitted
by such bidders including for feature of the EMD.
XII. Who is found to canvass, influence or attempt to influence in any manner for the
qualification or selection process, including without limitation, by offering bribes or
other illegal gratification shall bed is qualified from the process at any stage.
32. Negotiations
F. AWARD OF CONTRACT
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35. NOTIFICATION OF AWARD AND SIGNING OF AGREEMENT
35.1 The Bidder whose Bid has been accepted will be notified of the award by the Employer prior
to expiration of Bid validity period by writing or by e-mail by registered letter. This letter
(hereinafter in the Conditions of Contract called the “Letter of Acceptance”) will state the
sum that the Employer will pay the Contractor in consideration of the execution, completion,
and maintenance of the works by the Contractor as prescribed by the Contract (hereinafter
and in the Contract called the “Contract Price”).
35.2 The notification of award will constitute the formation of the Contract, subject only to the
furnishing of a Performance Security to the Customers.
35.3 The Agreement will incorporate all agreements between the Employer and the successful
Bidder. The agreement will be signed by the successful bidder and the Customer authorized
Signatory within 28 days after receipt of the Letter of Acceptance (Notification of Award) by
the successful Bidder.
35.4 The successful Bidder must produce GSTIN (Goods and Service Tax Identification Number)
before the issue of Letter of Acceptance
36 PERFORMANCE SECURITY
36.1 Within 21 days of receipt of the Letter of Acceptance, the Successful Bidder shall deliver to
the Customers, a Performance Security in any of the forms given below for an amount
equivalent to 5% of the Contract price of General Conditions of Contract.
Bank Guarantee in the form given in Section -2 in favor of Chief General Manager/IT, of
Customer (TSSPDCL), which should be valid up to a period till 28 days beyond completion
of intended date of completion of contract (10 months) + 6 months post go-live support.
(Or)
Bank Draft, in favor of Pay Officer, TSSPDCL, payable at Customer Headquarters
(Hyderabad) drawn on any Nationalized / Scheduled Bank.
36.2 If the Performance Security is provided by the successful Bidder in the form of a Bank
Guarantee, it shall be issued by Nationalized / Scheduled Indian Bank and acceptable to the
Employer.
36.3 Failure of the successful Bidder to comply with the requirements under this Section shall
constitute sufficient grounds sufficient grounds for cancellation of the award and forfeiture of
the Bid Security.
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38. Monitoring of Contract
I. The bidder shall ensure that the required Man power as per the contract is deployed.
II. If delay inprovidingthedesiredqualityofpeopleisobservedaperformancenoticewould be
given to the selected bidder to speed up the deployment process.
III. Any Change in the constitution of the firm, etc. Shall be notified forth with by the
Contract or in writing to the tendering authority and such change shall not relieve any
former member of the firm, etc., from any liability under the contract.
IV. No new business partner/partners shall be accepted in the firm by the selected bidder
in Respect of the contract unless he/they agree to abid by all its terms, conditions and
Deposits with the tendering authority through a written agreement to this effect. The
bidder’s receipt for acknowledge mentor that of any partners subsequently accepted as
above shall be in the all of them and will be sufficient discharge of or any of the
purpose of the contract.
V. The selected vendor shall not assign or let this contract or any substantial part there
of to anyotheragencywithoutthepermissionoftenderingauthorityexcepttheonewith
whom the Bidder has collaborated or the purpose of execution of the project.
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Section-2
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TECHNICAL PROPOSAL–STANDARD FORMS
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Annexure I:
Technical Bid Proposal Format:
22
Annexure I-A:
Subject: Implementation of Upgradation & Migration of existing SAP System to S/4 HANA, in
TSSPDCL, Hyderabad, under IPDS Phase -II, IT Enablement Project.
We, the undersigned, offer to provide the services for the above in accordance with your
Request for Proposal dated [Date], and our Proposal. We are hereby submitting our Proposal, which
includes this Technical Proposal, and a Financial Proposal sealed under a separate envelope.
If negotiations are held during the period of validity of the Proposal, i.e., before [Date] we
undertake to negotiate on the basis of the proposed services. Our Proposal is binding upon us and
subject to the modifications resulting from contract negotiations.
We understand you are not bound to accept any Proposal you receive.
We remain,
Yours sincerely,
Authorized Signature:
Name and Title of Signatory:
Name of Firm:
Address:
AnnexureI-B:
FIRM’SREFERENCES
1. Bidders shall submit details of their experiences in following table in regard to scope of work
and eligibility criteria of this RFP.
DATE:
NAME IN FULL
COMPANY SEAL DESIGNATION /
STATUS IN THE FIRM
ADDRESS OF BIDDER
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AnnexureI- C:
1.
2.
3.
4.
5.
Signature:_____________
(Authorized Representative)
Full Name: _____________
Title: ___________________
Name of Firm ___________
Address:_________
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AnnexureI- D:
Proposed Position:
Name of Firm:
Name of Staff:
Profession:
Date of Birth:
Years with Firm/Entity:
Nationality:
Key Qualifications:
[Give an outline of staff member’s experience and training most pertinent to tasks on
assignment. Describe degree of responsibility held by staff member on relevant previous
assignments and give dates and locations. Use about half a page.]
Education:
[Summarize college/university and other specialized education of staff member, giving names of
schools, dates attended, and degrees obtained. Use about one quarter of a page.]
Employment Record:
[Starting with present position, list in reverse order every employment held. List all positions
held by staff member since graduation, giving dates, names of employing organizations, titles of
positions held, and locations of assignments. For experience in last ten years, also give types of
activities performed and client references, where appropriate. Use about two pages.]
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Languages:
[For each language indicate proficiency: excellent, good, fair, or poor; in speaking, reading, and
writing]
Certification:
I, the undersigned, certify that to the best of my knowledge and belief, these data correctly
describe me, my qualifications, and my experience.
Date:
Signature:
(Authorized Representative)
Full Name:
Title:
Name of Firm
Address:
26
Annexure II
ELIGIBILITYCRITERIAREFERENCES
(To be enclosed with the technical bid)
Certified Copies of audited Balance sheets with Profit &Loss account statement for last
3years must be enclosed along with the bid.
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1. Other Enclosures
The B i d d e r w o u l d d e p o s i t Details
E a r n e s t money along with the Banker’s Cheque/DD
Technical bid.
No: Bank &Branch:
Date:
OR
Bank guarantee No.:
3 Date:
Bank & branch
The bidder must not have been The bidder should provide
blacklisted by the Central or any an undertaking (self-
5 State Government or any of their certificate) that
institutions. The bidder hasn’t been
blacklisted by the
Government or any of their
Institutions.
Signature:
(Authorized Representative)
Full Name:
Title:
Name of Firm
Address:
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Annexure III
To,
The CGM (IT.),
TSSPDCL,
Hyderabad
Thanking you,
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Annexure IV
SELF-DECLARATION–NO BLACKLISTING
(To be enclosed with the technical bid)
To,
The CGM (IT)
TSSPDCL,
Hyderabad
We further declare that presently our Company/ firm ________________is not blacklisted
and not declared ineligible for reasons other than corrupt & fraudulent practices by any
State/ Central Government/ PSU on the date of Bid Submission.
If this declaration is found to be incorrect then without prejudice to any other action that
may be taken, my/our security may be forfeited in full and the tender if any to the extent
accepted may be cancelled.
Thanking you,
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Annexure V
FINANCIALPROPOSAL–STANDARDFORMS
31
AnnexureV-A:
FINANCIALPROPOSALSUBMISSIONLETTER
(on company’s letterhead) [Location, Date]
FROM: (Name of Firm) TO:
We, the undersigned bidder, having read & examined in detail, the Bidding
Document, the receipt of which is hereby duly acknowledged, I/ we, the undersigned, offer
to supply/ work as mentioned in the Scope of the work in conformity with the said bidding
document for the same.
I / We undertake that the prices are in conformity with the requirements. The quote/
price are exclusive of all costs likely to be incurred for executing this work. The prices are
exclusive of all taxes which shall be paid extra, as per applicable law.
I/ We hereby declare that in case the contract is awarded to us, we shall submit the
contract performance guarantee as prescribed in the bid document.
I / We agree to abide by this bid for a period of 90 days after the last date fixed for
bid submission and it shall remain binding upon us and may be accepted at any time before
the expiry of that period.
Until a formal contract is prepared and executed, this bid, together with your written
acceptance thereof and your notification of award shall constitute a binding Contract
between us.
I/ We hereby declare that our bid is made in good faith, without collusion or fraud
and the information contained in the bid is true and correct to the best of our knowledge
and belief.
We agree to all the terms & conditions as mentioned in the RFP bid document and
submit that we have not submitted any deviations in this regard.
We understand you are not bound to accept any Proposal you receive.
We remain,
Yours sincerely,
Authorized Signature:
Name and Title of Signatory:
Name of Firm:
Address:
32
AnnexureV-B:
FINANCIALBID FORMAT
To,
The Chief General Manager /IT,
TSSPDCL, Hyderabad.
SUB: Services for Upgradation & Migration of existing SAP System to S/4 HANA, in
TSSPDCL, Hyderabad, under IPDS Phase -II, IT Enablement Project”
Dear Sir,
We are submitting our financial offer in duplicate as follows:
33
Financial Proposal for Implementation of Upgradation & Migration of existing SAP
System to S/4 HANA, in TSSPDCL, Hyderabad, under IPDS Phase -II, IT Enablement
Project
Note:
1. The above quantities are arrived based on the data existing, which may vary after
surveying by the successful bidder once the order is placed.
2. The quantities mentioned in this financial bid are baseline quantities which are arrived
only for evaluation of tender value.
3. The payments will be made as per the actual executed in field, either less or more.
4. The L1 Bidder will be evaluated based on the value arrived on the proposal given for
existing and delta charges combined.
Name
Authorized signatory
34
Annexure VI
PRE-BIDQUERIESFORMAT
Query/ClarificationSought:
Note: - Queries must be strictly submitted only in the prescribed format (DOC or PDF)
through email or printed form on or before 21.03.2019(one day before the Pre-Bid
Meeting). Queries not submitted in the prescribed format and received after due date will
not be considered/ responded at all by the tendering authority.
35
Annexure VII
DRAFT AGREEMENTFORMAT
Whereas the successful bidder has agreed with the <tendering authority> to provide
qualified and competent Bidder/Sub-Vendors for 3(1/2) years to the <tendering authority
name and address>at its premises, all those articles set forth in Our Work Order
No._______Dated ________appended hereto in the manner set forth in the conditions of
the bidding document and contract appended herewith and at the rates set forth in the said
order.
And where as the successful bidder has deposited a sum of Rs. __________in the form
of Bank Draft No./Banker Cheque/Bank Guarantee No. ________dated._______
validup to_____ .
36
Signature of the Approved Signature for and on behalf of
Bidder/bidder <tendering authority>
Designation: Designation:
Date: Date:
37
Annexure VIII
BID SECURITY FORM
Whereas. .............. (hereinafter called "the Bidder") has submitted its Bid dated (date of
submission of bid) for the supply of. ....................(name and /or description of the
Materials / equipment) (hereinafter called "the Bid").
KNOW ALL PEOPLE by these presents that WE. .............(name of bank) having our
registered office at. ...........(address of bank)(hereinafter called "the Bank"), are bound
unto. ...............(name of Employer) (hereinafter called "the Employer") in the sum of
for which payment well and truly to be made to the said Employer, the Bank binds itself, its
successors, and assigns by these presents. Sealed with the Common Seal of the said Bank
this day of 20 .
THE CONDITIONS of this obligation are:
1. If the Bidder
a) withdraws its Bid during the period of bid validity specified by the Bidder on
the Bid Form; or
b) does not accept the correction of errors in accordance with the Bid
Specification, or
2. If the Bidder, having been notified of the acceptance of its bid by the Employer
during the period of bid validity;
(a) fails or refuses to furnish the performance security, in accordance with the
Bid Specification.
(b) fails or refuses to execute the Contract Form if required; or
We undertake to pay the Employer up to the above amount upon receipt of
its first written demand, without the Employer having to substantiate its
demand, provided that in its demand the Employer will note that the amount
claimed by it is due to it, owing to the occurrence of one or both of the two
conditions, specifying the occurred condition or conditions.
This guarantee will remain in force up to and including forty five (45) days after
…………….(Specification Date) the period of the bid validity, and any demand in respect
thereof should reach the Bank not later than the above date.
. ....................
(Signature of the Bank)
NOTE: This will be executed on a Rs.100/- non-judicial stamp paper issued by any
Nationalized/ScheduledBank.
38
Annexure IX
PERFORMANCESECURITYBANKGUARANTEE
To,
______________,
______________,
______________,
1. Against contract vide advance acceptance of the Tender covering “Tender/ NIT
Reference No._______________dated ______________and Project
Titled”______________________” (hereinafter called the said 'contract') entered into
between {Department name} (hereinafter called the Employer) and
_____________________ (hereinafter called the Bidder) this is to certify that at the request
of the Bidder we ___________________Bank Ltd., are holding in trust in favour of the
Employer, the amount of Rs_____________________________(Rupees in words) to
indemnify and keep indemnified the Employer against any loss or damage that may be
caused to or suffered by the Employer by reason of any breach by the Bidder of any of the
terms and conditions of the said contract and/ or in the performance thereof.
2. We agree that the decision of the Employer, whether breach of any of the terms and
conditions of the said contract and/ or in the performance thereof has been committed by
the Bidder and the amount of loss or damage that has been caused or suffered by the
Employer shall be final and binding upon us and the amount of the said loss or damage
shall be unconditionally paid by us forthwith on demand and without demur to the
Employer.
3. We _______________________________ Bank Ltd, further agree that the guarantee
herein contained shall remain in full force and effect during the period that would be taken
for satisfactory performance and fulfillment in all respects of the said contract by the
Bidder i.e. till_______________hereinafter called the said date and that if any claim
accrues or arises against us ______________________Bank Ltd, by virtue of this
guarantee before the said date, the same shall be enforceable against us
_________________________________Bank Ltd, notwithstanding the fact that the same
is enforced within ten months after the said date, provided that notice of any such claim
has been given to us _________________Bank Ltd, by the Employer before the said date.
Payment under this letter of guarantee shall be made promptly upon our receipt of notice to
that effect from the Employer.
39
4. It is fully understood that this guarantee is effective from the date of the said contract
and that we________________________________Bank Ltd, undertake not to revoke this
guarantee during its currency without the consent in writing of the Employer.
5. We undertake to pay to the Employer any money so demanded notwithstanding any
dispute or disputes raised by the Bidder in any suit or proceeding pending before any court
or Tribunal relating thereto our liability under this present bond being absolute and
unequivocal.
6. The payment so made by us under this bond shall be a valid discharge of our liability for
payment there under and the Bidder shall have no claim against us for making such
payment.
7. We _________________________Bank Ltd, further agree that the Employer shall have
the fullest liberty, without affecting in any manner our obligations hereunder to vary any of
the terms and conditions of the said contract or to extend time of performance by the
Bidder from time to time or to postpone for any time or from time to time any of the
powers exercisable by the Employer against the said Bidder and to forebear or enforce any
of the terms and conditions relating to the said contract and we,_____________Bank Ltd.,
shall not be released from our liability under this guarantee by reason of any such variation
or extension being granted to the said Bidder or for any forbearance by the Employer to
the said Bidder or for any forbearance and or omission on the part of the Employer or any
other matter or thing whatsoever, which under the law relating to sureties, would, but for
this provision have the effect of so releasing us from our liability under this guarantee.
8. This guarantee will not be discharged due to the change in the constitution of the Bank
or the Bidder.
WITNESS NO. 2
-------------------------- Attorney as per power of
40
Annexure-X
1. RFP No. :
2. Last date and time for submission of Bid :
3. Date and time for opening of Bid :
4. State whether Bid security is enclosed :
5. State whether the quotation in two parts has been submitted. :
6. Whether willing to furnish performance B.G. @ 5% if order is :
placed
7. Prices whether Firm :
8.Financial Turnover certified by CA for 5 years as per RBI
guidelines
9. Whether any other tax / duty payable. If so give details and :
the same is included / not included.
10. State whether TSSPDCL terms of payment are accepted. :
11. State whether 120 days validity offered :
12. Whether Bid security exemption letter enclosed, if exempted :
in case of Govt. firms.
13.Firm’s references to showcase relevant experience along with
necessary proofs and credentials
14.Details of key personnel proposed to be engaged in the
project
15. Whether Income-tax clearance certificate enclosed. :
16. Whether Penalty clause accepted :
Date : Name :
Business address :
41
SECTION - 3
42
GENERAL
1. DEFINITIONS
Terms, which are defined in the Contract Data, are not defined in the Conditions of
Contract but keep their defined meanings. Capital initials are used to identify
defined terms.
Bill of Quantities means the prices and completed Bill of Quantities forming part
of the Bid.
Completion Date means the date of completion of the Works as certified by the
Engineer.
Contractor means the bidder or corporate body whose bid to carry out the works
has been accepted by the employer.
Contract means the contract between the Employer and the Contractor, the terms
and conditions of which have been incorporated in the agreement to be executed
between the two parties, to execute, complete and maintain the Works.
Contract Data defines the documents and other information which comprise the
bid accepted by the Employer.
Contractor’s Bid means the completed Bidding document submitted by the
Contractor to the Employer consisting of Technical bid and Price bid.
Contract Price means the price stated in the Letter of Acceptance and thereafter as
adjusted in accordance with the provisions of the Contract.
Days are calendar days; months are calendar months.
Defect is any part of the works not completed in accordance with the contract.
Defects Liability Period is the period named in the Contract Data and calculated
from the Completion Date.
Employer means the party who will employ the Contractor to carry out the works.
Engineer means the person named in the Contract Data (or any other competent
person appointed and notified to the contractor to act in replacement of the
Engineer) who is responsible for supervising the Contract, administering the
Contract, certifying payments due to the Contractor, issuing and valuing Variations
to the Contract, awarding extensions of time, and valuing the Compensation Events.
Equipment means the Contractor’s machinery and vehicles brought temporarily to
the Site to construct the Works.
Initial Contact Price means the Contract Price listed in the Employer’s Letter of
Acceptance.
Intended Completion Date means the date on which it is intended that the
Contractor shall complete the Works. The Intended Completion Date is specified in
the Contract Data. The Intended Completion Date may be revised only by the
Employer by issuing an extension of time.
Materials are all supplies, including consumables, used by the Contractor for
incorporation in the Works.
Plant is any integral part of the Works which is to have a mechanical, electrical,
electronic or chemical or biological function.
43
Site is the area defined as such in the Contract Data.
Site Investigation Reports are those which were included in the Bidding documents
and are factual interpretative reports about the surface and sub-surface conditions at
the site.
Specification means the Specification of the Works included in the Contract and
any modification or addition made or approved by the Engineer.
Start Date is given in the Contract Data and is the date of receipt of the Letter of
Acceptance by the contractor.
Subcontractor means a person or corporate body who has a Contract with the
Contractor to carry out a part of the work in the Contract which includes work on
the Site.
Temporary Works are works designed, constructed, installed, and removed by the
Contractor, which are needed for construction or installation of the Works.
Variation is an instruction given by the Engineer, which varies the Works.
The Works are what the Contract requires the Contractor to construct, install and
turn over to the Employer, as defined in the Contract Data.
Customer Nodal Officer: Means the officer authorized to enter into agreement.
a) Except as provided under clause “Force Majeure”, if the Bidder fails to deploy the
requisite manpower and providing of requisite services within the period specified
in the Contract, the Employer may without prejudice to all its other remedies under
the Contract, deduct from the Contract Price, as liquidated damages, a sum
equivalent to the percentage specified in the conditions of the Contract Price for
each week or part thereof of delay until actual deployment of the manpower and
providing of requisite services, up to a maximum deduction of the percentage
specified in the bidding document and/ or contract. Once the maximum is reached,
the Employer may terminate the Contract pursuant to clause “Termination”.
b) The time specified for services in the RFP bid document shall be deemed to be the
essence of the contract and the successful Bidder shall arrange manpower for
deployment within the specified period.
c) The service provider shall request in writing to Nodal Officer giving reasons for
extending the deployment period of manpower and providing requisite services if
he finds himself unable to arrange requirement of award within the stipulated
delivery period. This request shall be submitted as soon as a hindrance occurs or
within 15 days from such occurrence but before expiry of stipulated period of
completion of deployment schedule after which such request shall not be
entertained.
d) The Nodal Officer shall examine the justification of causes of hindrance in the
execution of award and the period of delay occurred due to that and recommends
the competent authority on the period of extension which would be granted with or
without liquidated damages.
e) Normally, extension in deployment of manpower in following circumstances may
be considered without liquidated damages:
• When delay has occurred due to occurrence of some unfortunate event to any of
the selected manpower
44
• When delay has occurred due to resignation of the selected manpower or accident
or demise etc.
f) It shall be at the discretion of the concerned authority to accept or not to accept the
selected bidder after the expiry of the stipulated deployment period, if no formal
extension in completion period has been applied and granted. The competent
authority shall have right to cancel the contract with on the basis of contractual
obligations not met.
g) For any delay in project implementation, the liquidated damages shall be imposed
at the rate of 0.5% per week, subject to a maximum of 5% of the total value of the
contract.
3. Limitation of Liability
Except in cases of gross negligence or willful misconduct: -
a) neither party shall be liable to the other party for any indirect or consequential loss
or damage, loss of use, loss of production, or loss of profits or interest costs,
provided that this exclusion shall not apply to any obligation of the Bidder to pay
liquidated damages to the Employer; and
b) The aggregate liability of the Bidder to the Employer, whether under the Contract,
in tort, or otherwise, shall not exceed the amount specified in the Contract, provided
that this limitation shall not apply to any obligation of the Bidder to indemnify the
Employer with respect to patent infringement.
5. Force Majeure
a) The vendor shall not be liable for forfeiture of its Performance Security deposit,
liquidated damages, or termination for default if and to the extent that it is delay in
performance or other failure to perform its obligations under the Contract is the
result of an event of Force Majeure.
b) For purposes of this clause, “Force Majeure” means an event or situation beyond
the control of the Bidder that is not foreseeable, is unavoidable, and its origin is not
due to negligence or lack of care on the part of the vendor. Such events may
include, but not be limited to, acts of the Employer in its sovereign capacity, wars or
revolutions, fires, floods, epidemics, quarantine restrictions, and freight embargoes.
c) If a Force Majeure situation arises, the contractor shall promptly notify the
department in writing of such conditions and cause thereof within 15 days of
45
occurrence of such event. Unless otherwise directed by Customer the contractor
shall continue to perform its obligations under the contract as far as reasonably
practical.
d) If the performance in whole or part or any obligation under the contract is prevented
or delayed by any reason of Force Majeure for a period exceeding 60 days, either
party at its option may terminate the contract without any financial repercussion on
either side.
e) In case a Force Majeure situation occurs with the Customer, the Customer may
take the case with the contractor on similar lines.
a) The Employer may at anytime order the Bidder/ selected vendor through Notice in
accordance with clause “Notices” above, to make changes within the general scope
of the Contract if this becomes necessary.
b) If any such change causes an increase or decrease in the cost of, or the time required
for, the selected bidder’s performance of any provisions under the Contract, an
equitable adjustment shall be made in the Contract Price or in the Delivery of
Bidder/Sub-Vendors and the Contract shall accordingly be amended. Any claims by
the selected vendor for adjustment under this clause must be asserted within thirty
(30) days from the date of the selected BIDDER/SUB-VENDOR receipt of the
Employer’s change order.
c) Prices to bechargedbytheselectedvendorforanyrelatedservicesthatmightbeneededbut
whichwerenotincludedinthe Contractshallbe agreeduponinadvanceby thepartiesand
shallnotexceedtheprevailingrateschargedto otherpartiesby
theselectedBIDDER/SUB-VENDOR forsimilar services.
7. TERMINATION
7.1 TerminationforDefault
i. The tender sanctioning authority of the Customer may, without prejudice to any
other remedy for breach of contract, by written notice of default sent to the contractor,
terminate the contract in whole or in part: -
a. If the contractor has provided or replaced resources inferior to that which
were selected at the time of bidding even after being provided sufficient
time to fulfill its obligations.
b. If the contractor fails to perform any other obligation under the contract
within the specified period of delivery of service or any extension granted
thereof; or
c. If the contractor, in the judgment of the Employer has engaged in corrupt,
fraudulent, collusive, or coercive practices in competing for or in executing
the contract.
d. If the contractor commits breach of any condition of the contract.
ii. If the respective Customer, terminates the contract in whole or in part then amount
of performance security deposit (PSD) and due payments, if any, will be forfeited.
46
iii. Before cancellingacontract andtakingfurther action,adviceof senior mostfinance
personavailableintheofficeandoflegaladviserorlegalassistantpostedintheoffice,if
there isone,maybeobtained.
8. SettlementofDisputes
8.1 If any dispute or difference of any kind whatsoever will arise between the Employer
and the Bidder in connection with or arising out of the Contract, the parties will
make every effort to resolve amicably such dispute or difference by mutual
consultation.
8.2 If, after thirty (30) days the parties have failed to resolve their dispute or difference
by such mutual consultation, then either the Employer or the Bidder may give
notice to the other party of its intention to commence arbitration, as hereinafter
provided, as to the matter in dispute, and no arbitration in respect of this matter may
be commenced unless such notice is given.
8.4 Arbitration proceedings will be conducted in accordance with the following rules of
procedure. The dispute resolution mechanism will be as follows:
(a) In the case of a dispute or difference arising between the Employer and a
Bidder relating to any matter arising out of or connected with this
agreement, such dispute or difference will be settled in accordance with the
Arbitration and Conciliation Act. 1996. The Arbitral Tribunal will consist
of three Arbitrators one each to be appointed by the Employer and the
Bidder the Third Arbitrator will be chosen by the two Arbitrators so
appointed by the parties and will acts as Presiding Arbitrator. In case of
47
failure of the two Arbitrators appointed by the parties to reach upon a
consensus within period of 30 days from the appointment of the Arbitrator
appointed subsequently, the Presiding Arbitrator will be appointed by The
Institution of Engineers (India).
(a) If one of the Parties fails to appoint its Arbitrator in pursuance of Sub-
Clause (a) within 30 days after receipt of the notice of the appointment of its
Arbitrator by The Institution of Engineers (India), will appoint the
Arbitrator. A certified copy of the order of the Institution of Engineers
(India), making such an appointment will be furnished to each to the parties.
(c) The decision of the majority of Arbitrators will be final and binding upon
both parties. The cost and expenses of Arbitration Proceedings will be paid
as determined by the Arbitral Tribunal. However, the expenses incurred by
each party in connection with the preparation, presentation etc., of its
proceedings as
(d) also the fees and expenses paid to the Arbitrator appointed by such party or
on its behalf will be borne by each party itself.
(e) Where the value of the Contract is Rs. One Crore and below, the disputes or
differences arising will be referred to the Sole Arbitrator. The Sole
Arbitrator should be appointed by agreement between the parties; failing
such agreement, by the appointing authority namely The Institution of
Engineers (India).
The parties will continue to perform their respective obligations under the Contract
unless they otherwise agree; and
The Employer will pay the Bidder any monies due the Bidder.
9. Jurisdiction
All and any disputes or differences arising out of or touching this contract will
be decided by the Courts or Tribunals situated in Employer’s Headquarters
only. No suit or other legal proceedings will be instituted elsewhere.
10. Notices
10.1 Any notice given by one party to the other pursuant to this Contract will be sent to
the other party in writing or by cable, telex, or facsimile and confirmed in writing to
the other party’s address.
10.2 A notice will be effective when delivered or on the notice's effective date,
whichever is later.
48
SECTION – 4
SCOPE OF WORK
49
Scope of Work:
The description given here is broad scope of work to be carried out by the
bidder. However, any work even if not specifically mentioned but reasonably implied
for the successful implementation and good performance of the system are deemed to
be included in the scope of work.
SAP ERP Migration to HANA Database, Application upgrade to S/4 HANA with
recommended Fiori apps
SAP BW Migration to HANA Database, upgrade to latest BW version
SAP BO New set up of BO, with required dash board
SAP DMS Upgrade to latest version with MAXDB database
Solution Upgrade to latest version with HANA database
Manager
SAP GRC Upgrade to latest version with HANA database
50
4.3 Mock Hardware requirement:
Customer will provide all the relevant hardware and infrastructure that is
needed for the start of the project, as specified by the bidder.
Project Preparation
Sandbox Run
Final Cutover
51
4.5 Migration Activities
Migration Planning workshop
ABAP Support for custom code adjustments for S/4HANA - Empowering
and guidance and Quality Checks
HA setup for HANA databases for production systems using native
HANA replication without Disaster Recovery (DR) setup
Empowering workshops - ABAP on HANA and HANA DB admin to
TSSPDCL Coreteam
Solution Manager installation (latest version) with dual stack and ADS
implementation
Post GO Live Support - Technical and Functional
EWA setup for Production systems
Delivery of Upgrade & Migration document with screenshots
SOP on HANA Replication setup and failover and failback between
Primary and Secondary database
Code pushdown & Optimization for high resource consuming & complex
queries -
Functional Support includes
Testing Support and Issue resolution during testing performed by
Customer team
Functional support to be provided during Production cutover (Go Live
support) for issues caused by technical migration and were not part of
the existing system issues prior to migration
ABAP on HANA
Functional check and ABAP remediation
Oversight & Governance for custom code adoption by CustomerABAP
Team
Enablement workshop for Customer ABAP team for remediation
needed for migration of Custom Programs on HANA
Run-PGLS (Post Migration Go Live Support)by Technical experts.
HA / DR will be setup using HANA replication
52
4.8 General Customer Responsibilities:
Customer has the following general responsibilities:
• Backup / restore as and when required during the project
• Mock landscape setup using source production systems backup and integration
with other connected systems; Post system copy activities; all necessary
support in this regard will have to be provided by the service provider.
• Functional and User testing and sign-off for any kind from users / business
• BASIS activities like Transport, User & Roles management
• Front-end software’s Installation/Upgrade (e.g. SAPGUI/SAPLOGON)
• ABAP modification adjustments (SPDD & SPAU) for upgradein association with
the implementing consultants
• Testing - Functional, Integration, User Acceptance
• HANA enablement of custom programs (workshop to be done initially for custom
code)
• Availability of HW infrastructure for mock and target HANA landscape as per the
project requirement
• Seating space with NW access for Consultants
• Procurement of applicable HANA licenses and HANA Hardware.
The bidder should follow the implementation methodology in the following phases;
1. Prepare: The Services are formally initiated and the schedule, project plans and
resources are agreed. The SAP Development Environment is created.
4. Deploy: Final checks are made before the cutover to Production Environment and
end users are trained. Ongoing support is put in place by the Customer and the
Services are closed.
53
A.Bidder and Customer agree the following responsibility matrix of activities per
phase:
• Responsible (R): Charged with performing the activities. A mutually agreed
project plan may define
further details at the work unit level
• Accountable (A): The Customer has overall accountability for its
implementation and all the activities identified below
• Consulted (C): Provides input on how to perform the activity and supports the
execution of the activity
• Informed (I): Provided with information
54
provide Service Provider with access to activate the solution scope
and install software
At the start of the project, provide system access to Service I R
Providerproject team members user accounts with the SAP_ALL
profile.
Technical Migration to S/4 HANA
Provide suitable hardware and for setting up the hardware, operating C R
system, and database management system to ensure optimum
performance for all Mock upgrades (Mock Environment 1, 2&3)
Project Kick-Off
Communicate the delivery approach: project objectives, structure, R C
roles and responsibilities, schedule, communication standards,
change request process and decision-making process
Confirm the planned Project schedule by Project phase R C
55
Functional, Integration & User Acceptance Testing C R
Issue Resolution during Functional Testing & Go Live R C
SPAU and SPDD Adjustment C R
OS Cluster solution setup and backup tool integration C R
Service Provider will configure the migration test cycles and perform R I
the 2nd mock test
Timely Sign-off for consistency & acceptance of migration I R
procedures. Migration into Production will only be done on sign-off
of testing results
Conduct Mock 2 System Migration R C
Testing of impacted process and their conduct on all converted I R
systems by customer core team
Knowledge Transfer Workshops
Prepare knowledge transfer materials for all coreteams R C
Knowledge transfer on Customer specific elements of the solution to R C
Customer project core team members
knowledge transfer of ABAP on HANA and HANA DB admin to R C
TSSPDCL Coreteams
Switch to Quality Assurance Environment
Prepare the Quality Assurance Environment for transports and check C R
the right resources are available to transport the solution
Import the solution into the Quality Assurance Environment R C
Set up Customer Authorization Profiles for End Users
Define, design and set up end-user authorization profiles for the C R
solution
Integration Test
Finalize the integration testing approach and test plan R C
Develop test scenarios and test scripts for Customer testing C R
Prepare and set up test data C R
Perform integration test & record test results C R
Fix testing defects provided that such defects are related to SAP R I
Service scope and activities
Manage test status and produce test report; document and prioritize R C
all testing issues/defects encountered
User Acceptance Test
Finalize the User Acceptance Testing approach and test plan R C
Develop test scenarios and test scripts for Customer testing. C R
Customer can evaluate the re-use of content from SAP’s unit test
scripts
Prepare and set up test data C R
Perform User Acceptance Test for existing processes along with C R
processes impacted due to organization re-structuring. User
Acceptance Test to be executed by Customer nominated end-users to
validate the end-to-end business processes
Manage test status and produce test report; document and prioritize C R
all testing issues/defects encountered
Resolve agreed defects found during the testing that are related to the R C
implementation of the project, provided that such defects are related
to SAP Service scope and activities
56
Service Provider will primarily be responsible for fixing defects R I
which are related to the agreed scope and activities performed by
Service Provider.
Customer will primarily be responsible for defects, which are related I R
to Customer responsibilities
Confirm the solution (Sign-off). Work will not start on the Deploy C R
phase until the document is confirmed
* The project shall be deemed to be completed after successful running of SAP system
on S/4 HANA for a period of 6 months post Go-live.
B) Project Duration
1. The project implementation period will be 10months or till the completion of entire
work whichever is later (excluding the post go-live support period).
57
C) Time Lines-
The proposed work is contemplated as per the milestones within 10 months from the
date of issue of Letter of Acceptance (LOA) to the successful bidder.
D) PERFORMANCE STANDARDS:
Reports
1. The Bidder will prepare and submit the following reports (as given below) to
the Employer on the format prepared by the Bidders and as approved by the
Employer (except for commencement report)
2. The Commencement Report shall contain the details of all meetings held with
the Client and the contractor and decisions taken therein, the resources
mobilized by the Bidders as well as the contractor and the Bidders' perception
in the management and supervision of the works The Report shall also include
the Work Program and Resource Mobilization for the Project.
3. Detailed compliance report of each activity, progress and the projected
progress for the forthcoming periods. The Report shall clearly bring out the
delays, if any reasons for such delay(s) and the recommendations for corrective
measures.
4. Final Report-The Bidder will prepare a comprehensive final completion report after
completion of the work. The report shall incorporate summary of the method of
implementation performed, problems encountered and solutions undertaken
thereon and recommendations for future projects of similar nature to be undertaken
by the employer.
58
E) Deployment of Man Power
b) The Customer shall have the right to instruct the Bidder to-change the Consultants
in case the conduct, the workmanship or speed of the work is not satisfactory.
59
SECTION – 5
PAYMENT CLAUSE
60
Payment & Penalty Clause
Total 100%
2. The vendor shall raise invoices for services rendered in triplicate as per payment schedule to
the respective controlling officers, who will forward the bills to the paying authority through
the Nodal Officer/Chief General Manager/IT after due authentication and certification, for
effective payment. The payment for above work will be made by Pay Officer, of respective
Customers after verification of the bills by the Nodal Officer/CGM(IT) designated for the
purpose.
3. Necessary statutory deductions, as applicable, are to be made against each phase of payment.
However, any delay in payment will not entitle the contractor for any compensation or form
ground for extension in delivery period without liquidated damages.
4. The currency or currencies in which payments shall be made to the vendor under this Contract
shall be Indian Rupees (INR) only.
5. All remittance charges will be borne by the selected bidder.
6. In case of disputes, 20% of the amount shall be withheld and will be paid only after settlement
of the dispute.
7. Payment schedule for the bid will be on Pro rata basis after the computation and deduction of
all applicable penalties.
8. If any mentioned work is not required to be executed, due to any reason whatsoever: the
proportionate cost of the contract fee may be deducted on pro-rata basis, as may be mutually
agreed between the Employer and bidder.
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9. Drop Dead Fees: If due to any reason or decision of the respective Customer. The
Govt./Regulator the assignment is dropped or Bidder is directed to discontinue work, the “Drop
Dead Fee” would be payable to the Bidder. The amount would be claims already raised to
respective Customer plus the sum of all liabilities and expenditure incurred, if any, relating to
the assignment, till the point of calling of the assignment or as may be mutually agreed between
the respective Customer and Bidder.
10. Extension of period of assignment: Extension of time schedule as referred in Scope of Works,
above may be considered. In case the project work is extended beyond the contract period in
the event of delay(s) not attributable to the Bidder, respective Customer may consider for
payment of contract fee on mutually agreed terms.
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