TEST 6

PART 1
1.
He's planting some grass.
He's painting a fence.
He's working on a machine.
He's moving a container.
2.
She's pushing a shopping cart.
She's removing her glasses.
She's putting some bags on a shelf.
She's looking at some packages.
3.
The woman is carrying some food.
The woman is wiping off a table.
The man is talking to a server.
The man is picking up some silverware.
4.
She's holding on to a handrail.
She's bending down to tie her shoe.
The entryway is blocked off.
The stairs are being fixed.
5.
The curtain has been closed.
Some photos are displayed on a desk.
A travel bag has been set on a chair.
A light is hanging from the ceiling.
6.
A man is walking along a path.
An outdoor area is crowded with people.
A man is removing his jacket and hat.
A walkway is lined with benches.

PART 2
7. Why were you late for work today?
(A) It's on my desk.
(B) Because I got stuck in traffic.
(C) Later this afternoon.
8. Where's your apartment building located?
(A) Not very often.
(B) Twenty floors.
(C) On Fifth Avenue.
9. Which flavor ice cream would you like?
(A) Yes, in a bowl.
(B) I'll take chocolate, please.
(C) The booth over there.
10. Who's going to pick up Pablo from the airport?
(A) A driver will pick him up at twelve.
(B) They're my favorite airline.
(C) At the baggage claim.
11. Where's the train station?
(A) I always listen to that radio station.
(B) An informative training session.
(C) Right next to the university.
12. When will the cleaning products be delivered?
(A) By truck.
(B) In two days.
(C) A manufacturing plant.
13. We haven't received the electric bill yet, have we?
(A) Sure, I'll turn it on.
(B) No, not yet.
(C) A credit card.
14. How did you enjoy your stay?
(A) I had a great time.
(B) About seven thirty.
(C) He left it at work.
15. Who won the Employee of the Month award?
(A) My dinner was delicious, thanks.
(B) Just a few minutes after three o'clock.
(C) It still hasn't been announced.
16. Do you want me to reserve a ticket for you?
(A) I can't say that I have.
(B) A higher ticket price.
(C) Yes, I'd appreciate that.
17. Does your bus stop by the construction site?
(A) Oh, I'm going by car.
(B) A new building company.
(C) Did you go on Tuesday or Thursday?
18. There's a discount on this stove, right?
(A) No, I sell kitchen appliances.
(B) He's an excellent cook.
(C) Yes, it's twenty-five percent off.
19. Could you show me where the electronics department is?
(A) The show starts at eight P.M.
(B) Replace the batteries.
(C) Sure,
20. What's this shut made of?
(A) In Spain, I believe.
(B) Let me check the label.
(C) It also comes in blue.
21. Will the social media workshop end before six P.M?
(A) No, the late shift.
(B) The schedule's online.
(C) I only read newspapers.
22. Which suitcase do you like better, the yellow one or the red one?
(A) It's an annual conference.
(B) The yellow one is a good size.
(C) I should book my flight soon.
23. The parking area in front of the warehouse's been closed.
(A) There're more spaces in the back.
(B) Here's an extra uniform.
(C) No, just open the boxes.
24. These shoes look nice, don't they?
(A) I think you should try this pair instead.
(B) The clothing store near my house.
(C) Yes, it was nice to meet her.
25. Let's leave early for our lunch with the clients.
(A) I still have a lot to do.
(B) A different menu item.
(C) No, I haven't met him .
26. When will you sell your property?
(A) There's a sale at the supermarket.
(B) Yes, we liked it.
(C) We don't have a real estate agent yet
27. These business cards are attractive.
(A) Offices open at nine A.M.
(B) Yes, the design is professional.
(C) No, the keys are the same.
28. How long does it take to become a plumber?
(A) It happened last week.
(B) A price estimate for metal pipes.
(C) Are you interested in training for that job?
29. Don't we have an extra table in the supply closet?
(A) We're using it for the holiday party.
(B) Yes, you can close it.
(C) Maria just ordered more paper
30. Where should I go when I visit New York?
(A) Every month.
(B) To the Botanical Gardens.
(C) Twenty dollars
31. Has someone booked a room for today's budget meeting?
(A) I really enjoyed the book.
(B) Did you turn off the equipment?
(C) The meeting is tomorrow.
PART 3
Questions 32 - 34 refer to the following conversation.
W-Am Hello. I have a reservation for a rental truck and I'm here to pick it up.
M-Cn Certainly. Thanks for choosing Canton Rentals. Before you can take the
vehicle, you'll just have to fill out a few more things for your rental agreement
on this computer.
W-Am OK, great. Hmm, I see here you need my confirmation number, but I'm
afraid I didn't bring it.
M-Cn That's not a problem. I'll look it up in our database right now. First,
could you tell me your last name?
Questions 35 - 37 refer to the following conversation.
M-Au Excuse me, Ying? Amy's office door is closed, and she asked me to
submit a request for some new computer monitors by the end of the day. I
have the form here. Can I leave it with you?
W-Br I can make sure she gets it. She's in the middle of a phone call with a
client, and I'm no t sure how long she'll be.
M-Au That'd be great-thanks! I have to go now to lead a training session.
Questions 38 - 40 refer to the following conversation.
M-Cn Thank you for calling Margo Publications.
How may I help?
W-Am Hi, I currently subscribe to Business Reporters' Weekly- and I'd like
to renew
it. I saw that you're currently offering 50 percent off an annual subscription?
M-Cn Oh, I'm very sorry ... but that discount only applies to new
subscriptions. You could order a different magazine and receive the discount.
Would you like to do that?
W-Am Hmm ... uh, you know, I already get too many magazines. So I'll just
renew at the regular rate.
M-Cn OK. I can still mail you a list of all of our publications. If you change
your mind, you can apply the discount to one of those.

Questions 41 - 43 refer to the following conversation.

W-Br Hi, Joan and Raj. I received your message about a problem with one of
the machines on the assembly line. What's happening?
M-Au Well, the bottle cleaning unit is running very slowly. Raj reported the
problem to a technician.
M-Cn Right, I did . The technician noticed that not all the nozzles are working.
So the cleaning cycle is taking much longer to complete.
W-Br That is a problem. Let's schedule a time when we can shut down the
line for the repair.
Questions 44 - 46 refer to the following conversation.
M-Cn Ms. Yamada, I've analyzed the data from the employee survey. The
results show most staff aren't happy with the new open-office design.
W-Br That's surprising. I've read that letting staff work in an open space
instead of in individual cubicles promotes collaboration and creativity.
M-Cn Well, the survey results show that the main problem is noise. Employees
say they're distracted by people having work conversations in open spaces.
W-Br Maybe we should send out a memo reminding people about our policy
to use meeting rooms for work-related discussions.
M-Cn Good idea-I'll do that right away.
Questions 47 - 49 refer to the following conversation.
W-Am Mr. Allawi, this is Rose Costa. I'm calling about your order of organic
strawberries from our farm. Unfortunately, we can only provide twenty pounds
for your restaurant this week.
M-Cn Oh, that's too bad. I reall y needed more than that. We're hosting a
large event on Saturday, and I'm serving strawberry tarts for dessert.
W-Am I understand. Unfortunately, we just don't have that many strawberries
this week. But blueberries are coming into season. Could you use those
instead?
M-Cn Well, the request came directly from the client.
W-Am I'll tell you what then ... Let me make a few phone calls to the farms
around here and see if I can get you some more.
M-Cn That would be great. I can pay extra if necessary.
Questions 50 - 52 refer to the following conversation.
M-Au How was last night's employee award ceremony, Mina?
W-Br It was nice. I won a prize for selling the most products this year.
M-Au Congratulations! But I'm not surprisedyou al ways have impressive sales
numbers. What was the prize?
W-Br Tickets to the professional tennis tourname nt on Sunday.
M-Au That's wonderful!
W-Br I k now. But I'm leaving for vacation this weekend, so I won't be able to
go.
M-Au Too bad. What are you going to do with the tickets?
W-Br I was thinking that I would give them away. Would you be interested in
going?
Questions 53 - 55 refer to the following conversation.
W-Br Here's your room key. It's 417. Just to the right after you get off the
elevator. I hope
you have a nice stay in Centerville.
M-Au Thanks. I'm in town for a conference, but I have a lit tle free time. This
is my first visit here.
W-Br In that case, I'd highly recommend visiting the Centerville Art Museum,
It's famous for its collection of twentieth-century paintings.
M-Au Good idea-I really enjoy modern art.
W-Br I suggest buying your ticket online-that way you'll get a fifteen-percent
discount.
M-Au That's good to know. Thank you.
Questions 55 - 58 refer to the following conversation.
M-Cn Polina- great news! Remember the Web site we created for the Lee
Dental Office? They were so impressed with our work that they referred us to
several potential clients.
W-Am That is great news. Our business has been going really well lately. We
finished five Web site projects last month alone.
M-Cn You know, since our business is growing faster than we expected, we
should find an accountant who can handle our bookkeeping.
W-Am Hmm. I've heard the Olson Accounting Firm's good. I'll set up an
appointment with them. Are you free on Thursday?
M-Cn In the afternoon, yes.
Questions 59 - 61 refer to the following conversation.
M-Am Hi, Carrie, my name's James Fitch, the personnel director at Regal
Advertising. This is my colleague Sanjay Patel.
M-Cn Nice to meet you, Carrie. Please tell us a little bit about your work
background.
W-Am Well, I've worked extensively in graphic design. Here's my portfolio.
M-Au Wow, your portfolio is impressive. What would you describe as your
specialty?
W-Am Some of my best work has been on large billboards in cities around the
world.
M-Am You were productive at your last job; why leave?
W-Am The work was exciting, but it was only short-term contract work. I've
heard that Regal offers full-time positions. That shows me that Regal really
values their employees. I appreciate that.
Questions 62 - 64 refer to the following conversation.
W-Am Hi, Jose. It's Lea. Are you at the airport yet? I'm still about fifteen
minutes away.
The traffic is terrible. I'm worried that I'll miss the flight-and the next one's not
until tomorrow.
M-Cn Don't worry. I just got here and saw that our flight's been delayed an
hour. I'm sure you'll make it.
W-Am Oh, that's a relief. But, can you call the conference organizers? We
should let them know that we'll be late for the conference reception tonight.
Questions 65 - 67 refer to the following conversation.
W-Br Alex, look at this storage room. I'm expecting a shipment of our winter
clothing line today, so we'll need to make some more room in here.
M-Au Sure, I can do it after I put these sweaters away. Actually, these three
boxes of sweaters arc almost empty. What if I just put them together in one
box , so that we can make space for the delivery?
W-Br Good suggestion. And when you're done with that, please get the extra
display table and take it to the front of the store.
Questions 68 - 70 refer to the following conversation.
W-Am OK. I reviewed your business plan and I think you're off to a great
start. You have an interesting concept for your new restaurant. I especially like
how much thought you put into the customers you expect to dine there.
M-Au Yeah. That's something I learned from my last business venture. I tried
to appeal to everyone, which I now know was a mistake. This time I have a
much better idea of who I want to attract.
W-Am Perfect. Now ... since you're hoping to use this plan to apply for a loan,
I suggest revisiting your projected budget. In particular, you should allocate
more of the expenses to staffing. About 35 percent is standard in the
restaurant industry.

PART 4
Questions 71 - 73
The next item on the agenda is an update on our advertising contracts. We
were planning on starting work on the video game console advertisement, but
the client called and said that the game console won't be ready in time. So it
looks like we won't be able to start on the advertising campaign as originally
planned. They won't be running the ads until next year. Since this will affect
our schedule for the coming months, here's a revised timeline. Take a moment
and check the dates for any potential conflicts with your new assignments.
Questions 74 - 76
Hello, this is Conrad. I rent apartment 306. I'm calling to complain about the
people in the apartment next to me. For a while now, they've been parking in
my parking space. Yesterday I tried talking to them, but they were
uncooperative. I sometimes come home late at night, and I need to know my
space is available. This problem has to be fixed, and I'd like to discuss this in
person. So I’ll come to your office after I finish work tomorrow. Thank you.
Questions 77 - 79
Good morni ng, everyone! As always, there are a lot of shipments to pack up
and send out today, so I'll try not to take up too much of your time. Before
you head out onto the warehouse floor, I'd like to introdu ce you to our new
system for addressing employee complaints and su ggestions. We really value
feedback from our employees, but we've had some trouble collecting it. We
know, in the past, not everyone felt comfortable identifying themselves by
speaking directly to management. Now, there's a box in the staff room. And
every Friday afternoon, I'll write up a summary of the comments left in that
box for the management team to review.
Questions 80 - 82
Hello, and thank you for calling the office
of Pineville Legal Associates. Our of fice is currently closed. We are undergoing
renovations from June twelfth to June nineteenth. We apologize for any
possible inconvenience this closure may cause. If you require legal assist ance,
please send an e-mail to our office administrator, Jordan Smith, at
[email protected]. He will redi rect your inquiry to the most
appropriate lawyer on our team. Have a nice day.
Questions 83 - 85
And now for our local business news. On Thursday, Broadchurch Fashions
announced that its flagship store will move from Cummings Street to a larger
location on River Street. The relocation has become necessary because of the
stor e's incre asing popularity since Sharon Rockford took over as president.
Under Ms. Rockf ord's business leadership, Broadchurch Fashions, which is
known for its simple designs and basic colors for men, will be launching a
similar line of women's clothing next spring. And the new, larger store will
have plenty of space for the expanded inventory I
Questions 86 - 88
Hello, everyone. I just wanted to brief you all on the printers that have just
been set up in our department. I know many of you hoped we would be
getting new computers, but that won’t happen until next year. Now-the new
printers have an additional level of security, They should be simple to use,
though. Before you get your printouts, all you'll have to do is type in your
password at the machine. If you have a problem, we do have technicians, but
they're generally very busy. Let me know if you haven't been able to reach
them after two business days.
Questions 89 - 91
Our next agenda item is about the surveys we mailed to everyone who
purchased a vehicle from our dealership last year. As you'll recall, we designed
the surveys to find out how satisfied our customers were with the service they
received from us. The surveys were sent out a month ago, and I'm happy to
report that 60 percent of them have already been completed and returned to
us! Now, this is an incredibly high number-I'm sure this is because we
promised to wash their car for free if they turned in a completed survey. So
let's keep this incentive in mind next time we need to collect customer
feedback.
Questions 92 - 94
Alright. Now that you've learned how to provide a cost estimate for solar panel
installation, let's discuss how best to communicate with potential customers.
When speaking about solar energy, remember this-most people have a limited
understanding of the topic. In particular, they want to know how solar energy
is harnessed by the solar panels we want to install. You'll find a chart in your
folders; you'll find it useful when explaining the process to customers. Just
keep in mind that you have a sales quota of fifteen units per month-that's your
goal.
Questions 95 - 97
This is Insook Park calling. I’m one of the organizers for the technology
conference. I just sent you an updated floor plan of the exhibit space. As
before, we’ve provided you with a display case… so your newest mobile phone
will be on display right in the center. We've also made the change you
requested. We've added an area in the back separated by a partition for
meeting privately with clients. We hope this works for you and wish you a
productive event!
Questions 98 - 100
Hi, everyone. I'm Bo Chen, membership coordinator here at City Arts Museum.
We really appreciate staff from all of our departments putting in the time next
week to assist with our membership drive. Over half of our museum's
operating budget comes from membership fees, so next week's big push is
crucial to our work. For the most part, you'll be greeting people as they come
in the door and asking them if they'd like to purchase a membership. If they
do, they'll fill out this form. As you can see, we have four membership
categories. For anyone who did this task last year, note that this year the fee
for an individual membership has increased.