Archer VR500v - V1 - User Guide
Archer VR500v - V1 - User Guide
Archer VR500v - V1 - User Guide
REV1.0.0 1910012081
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 5. VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5. 1. Connecting the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5. 2. Entering Telephone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5. 3. Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5. 3. 1. Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5. 3. 2. Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5. 4. Telephony Devices Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5. 5. Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5. 6. Calling via Which Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5. 7. Call Blocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5. 7. 1. Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5. 7. 2. Blocking Certain Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5. 7. 3. Prevent from Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5. 8. Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5. 9. Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Conventions
In this guide, the following conventions are used:
Convention Description
Hyperlinks are in teal and underlined. You can click to redirect to a website
Underline
or a specific section.
Key information appears in teal, including management page text such as
Teal
menus, items, buttons and so on.
The menu structures to show the path to load the corresponding page.
For example, Advanced > Wireless > Wireless Settings means the Wireless
>
Settings function page is under the Wireless menu that is located in the
Advanced tab.
Ignoring this type of note might result in a malfunction or damage to the
Note:
device.
Indicates important information that helps you make better use of your
Tips:
device.
More Info
• The latest firmware and management app are available from Download Center at
http://www.tp-link.com/support.
• The Quick Installation Guide (QIG) can be found where you find this guide or inside the
product package.
• Specifications can be found on the product page at http://www.tp-link.com.
• A Technical Support Forum is provided for you to discuss our products at
http://forum.tp-link.com.
• Our Technical Support contact information can be found at the Contact Technical
Support page at http://www.tp-link.com/support.
1
Chapter 1
1. 1. Product Overview
TP-Link’s Modem Router is a combined wired/wireless network connection device
with integrated wireless router and DSL modem, reducing hassle of configuration and
saving space.
With DSL, WAN, and USB ports, the modem router is compatible with DSL connections
and 3G/4G USB dongles.
With Ethernet ports and antennas, the modem router provides wired and wireless
access for multiple computers and mobile devices.
With various features and functions, the modem router is the perfect hub of your home
or business network.
1. 2. Physical Appearance
1. 2. 1. LED
The modem router’s LEDs are located on the top panel (View from top to bottom). You
can check the modem router’s working status by following the LED Explanation table.
3
Chapter 1 Get to Know Your Modem Router
LED Explanation
4
Chapter 1 Get to Know Your Modem Router
Note:
1. If the DSL LED is off, please check your Internet connection first. Refer to Connect Your Modem Router for more information
about how to make Internet connection correctly. If you have already made a right connection, please contact your ISP to make
sure your Internet service is available now.
2. If the Internet LED is off, please check your DSL LED first. If your DSL LED is also off, please refer to 1. If your DSL LED is ON, please
check your Internet configuration. You may need to check this part of information with your ISP and make sure everything have
been input correctly.
The modem router’s back and side panel shows the connection ports and antennas.
Refer to the following for detailed instructions.
Item Description
For connecting your analog phone to the modem router. Connect your
analog phones to the TAE ports on the side panel or RJ11 ports on
Phone1/Phone2
the back panel. Note that you can only connect to two ports (one to a
Phone1 and the other to a Phone2) at most.
For connecting the modem router to the Internet. Connect the port to
DSL the splitter or directly connect the port to the phone jack via a phone
cable. For details, please refer to Connect Your Modem Router.
USB For connecting to a USB storage device.
5
Chapter 1 Get to Know Your Modem Router
Item Description
For connecting the modem router to your PC or other Ethernet network
LAN1, LAN2, LAN3,
devices. In wireless router mode you will be able to connect to VDSL/
LAN4
ADSL devices.
For connecting the modem router to power socket via the provided
POWER
power adapter.
Used for wireless operation and data transmit. Upright them for the
Antennas
best Wi-Fi performance.
1. 2. 3. Buttons
The modem router’s back panel shows the buttons. Refer to the following for detailed
instructions.
Item Description
ON/OFF The switch for the power. Press it to power on or off the modem router.
Press and hold down for 10 seconds to reset the modem router into
RESET
factory default settings.
Press for 5 seconds to start a WPS synchronization, 1 second to turn
WLAN/WPS
both 2.4GHz and 5GHz Wi-Fi on or off.
6
Chapter 2
Power Adapter
Phone Jack
Phone Cable
1
3 Push in to turn on the
modem router.
LINE
2 DSL Splitter
MODEM PHONE
Phone Cable
Method 1: Wired
Connect your computer’s Ethernet port to the LAN port on the modem router via the
Ethernet cable.
Ethernet Cable
Method 2: Wirelessly
Use the default SSID (Wireless Network Name) and Wireless Password printedon the
product label of the modem router to connect wirelessly.
Computer Smart Device
< Settings Wi-Fi
Connections are available
CHOOSE A NETWORK...
TP-LINK_XXXX
TP-LINK_XXXX_5G
TP-LINK_XXXX
√ Connect automatically Connect TP-LINK_XXXX_5G
Other...
9
Chapter 2 Connect the Hardware
10
Chapter 3
With a web management page, it is easy to configure and manage the modem router.
The web management page can be used on any Windows, Macintosh or UNIX OS with a
Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.
Follow the steps below to log into your modem router.
1. If the TCP/IP Protocol on your computer is set to the static (fixed) IP address,
you need to change it to obtain an IP address automatically. Refer to Appendix:
Troubleshooting to configure your computer.
2. Launch a web browser and go to http://tplinkmodem.net or http://192.168.1.1.
Create a strong password and click Let’s Get Started to log in.
12
Chapter 4
Set Up Internet
Connections
This chapter introduces how to connect your modem router to the Internet. The
modem router is equipped with a web-based Quick Setup wizard. It has many ISP
information built in, automates many of the steps and verifies that those steps have
been successfully completed. Furthermore, you can also set up an IPv6 connection if
your ISP provides IPv6 service.
This chapter includes the following sections:
• Use Quick Setup Wizard
• Manually Set Up an Internet Connection
• Test Internet Connectivity
• Set Up an IPv6 Connection
• More Operation Modes
Chapter 4 Set Up Internet Connections
3. Click Save to make the settings effective, and you can refer to Test Internet
Connectivity to test the Internet connection.
Tips: You can view and edit all Internet connections on Advanced > Network > Internet page.
14
Chapter 4 Set Up Internet Connections
3. Click Start to test the Internet connectivity and you will see the test result in the
gray box.
4. Select your WAN Interface Name (Status should be Connected) and click the
(Edit) icon.
5. Scroll down the page, enable IPv6, and configure the IPv6 parameters.
• Addressing Type: Consult your ISP for the addressing type, DHCPv6 or SLAAC.
SLAAC is the most commonly used addressing type.
• IPv6 Gateway: Keep the default setting as Current Connection.
Note: If your ISP has provided the IPv6 address, click Advanced to reveal more settings. Check to use IPv6
specified by ISP and enter the parameters provided by your ISP.
6. Click Save to make the settings effective. Now IPv6 service is available for your
network.
16
Chapter 4 Set Up Internet Connections
3. Visit http://tplinkmodem.net, and log in with the account you set for the modem
router.
4. Go to Advanced > Operation Mode, select the Wireless Router Mode, and click
Save.
5. Go to Basic > Internet, select the Connection Type, and enter the information
provided by your ISP.
17
Chapter 4 Set Up Internet Connections
Use this way if wired Internet access is not available and you can only use the 3G/4G
network to access the Internet. For detailed instructions, refer to As the Only Way to
Access the Internet.
Tips:
In the 3G/4G Router Mode, you can also permit IPv6 connection by setting up the IPv6 tunnel just as in the DSL Modem
Router Mode. For details, refer to Set Up the IPv6 Tunnel.
18
Chapter 5
VoIP
This chapter guides you on how to make telephone calls via Internet.
• Connecting the Telephone
• Entering Telephone Information
• Telephone Book
• Telephony Devices Management
• Call Log
• Calling via Which Number
• Call Blocks
• Forwarding Calls
• Voice Mail
Chapter 5 VoIP
3. Enter the necessary information as required, and click Save to make the settings
effective.
Phone Number: The number you use to dial and answer.
Registrar Address: Usually a domain name, if not, an IP address.
Authentication ID and Password: Not necessary information, but if you have, fill them in.
Advanced: Click to have more configuration.
To have more configuration on telephony settings
Click Advanced under Advanced Settings to configure more telephony settings.
20
Chapter 5 VoIP
Bound Interface: Bound Interface decides where to send/receive the VoIP traffic. An
easy way to select the interface is to check the location of the SIP (Session Initiation
Protocol) server. If it locates somewhere on the Internet then select Any_WAN. If it is on
the local network, select LAN.
Locale Selection: Select a country where you are located. The modem router is
embedded with some default parameters according to different countries such as ring
tones. The default country is Germany.
DSCP for SIP/RTP: DSCP (Differentiated Services Code Point) is the first 6 bits in
the ToS byte. DSCP marking allows users to assign specific application traffic to be
executed in priority by the next Router based on the DSCP value. Select DSCP for the
SIP (Session Initiation Protocol) and RTP (Real-time Transport Protocol) respectively. If
you are unsure, please always keep the default value.
DTMF Relay Setting: DTMF is Dual Tone Multi Frequency. Options available are SIP-Info,
RFC2833, and In-band. If you are unsure which one to choose, please always keep the
default value.
• SIP INFO: If it is selected, the modem router will capture the DTMF tone and transfer it
into SIP form. Then it will be sent to the remote end with SIP message.
• RFC2833: If it is selected, the modem router will capture the keypad number you
pressed and transfer it into digital form then send to the other side; the receiver will
generate the tone according to the digital form it receives. This function is very useful
when the network traffic congestion occurs and it still can remain the accuracy of
DTMF tone.
21
Chapter 5 VoIP
• In-band: If it is selected, the modem router will send the DTMF tone as audio directly
when you press the keypad on the phone.
Registry Expiration Time: Expiration time for the registration message sending.
Registration Retry Interval: Set the time duration for your SIP Registrar server to keep
your registration record. Before the time expires, the Modem Router will send another
register request to SIP Registrar again. If you are unsure of it, please always keep the
default value.
“No answer“ Time: Set a time period, after which the caller is told that the call is not
answered and he or she can leave a message if the voice mail function is enabled.
T 38 support: Select the checkbox to enable this function. T 38 specifies a protocol for
transmitting a fax across IP network in real time. It allows the transfer of fax documents
in real-time between two standard Group 3 facsimile terminals over the Internet or
other networks using IP protocols. It will only function when both sites support this
feature and are enabled.
End With ’#’: Choose whether to use “#” as the end signal of your dialing or not.
When the Status column change to , your telephone information is successfully
registered. At this time, you can pick up your phone, dial the number, and call via Internet!
5. 3. Telephone Book
You can store all contacts on your modem router, have a telephone book, set speed dial
number for some contacts and enable emergency calls.
5. 3. 1. Telephone Book
Follow the steps below to have a telephone book on the modem router.
1. Visit http://tplinkmodem.net, and log in with the account you set for the router.
2. Go to Advanced > Telephony > Telephone Book. Click Add to enter a new contact’s
information.
22
Chapter 5 VoIP
3. You can set speed dial number for certain numbers. Speed dial function allows you
to reach the desired party by dialing the reduced number of keys rather than a long
phone number.
4. Click Save to save the settings.
5. 3. 2. Emergency Calls
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Telephony > Telephone Book.
23
Chapter 5 VoIP
Done! From now on, if you pick up your phone but do not dial within
the no operation time, your phone will automatically call the
emergency number!
I want to: Bind different telephony devices with different incoming and
outgoing call numbers, because I have more than one telephone
number and telephony device and I don’t want all telephones
ring at the same time when a number is called.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Telephony > Telephony Devices.
24
Chapter 5 VoIP
25
Chapter 5 VoIP
5. 5. Call Log
I want to: Have a call list recording detailed information of incoming calls
and outgoing calls on your modem router.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Telephony > Call Log.
Done! From now on, all calls in and out are recorded here. If you’ve
already had a telephone book, name of the contact would be
shown on the call list.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Telephony > Call Rules. Click Add to set
call rules.
26
Chapter 5 VoIP
Done! From now on, whenever you are dialing a long distance call, the
call is made via the number you chose in step 5.
In addition: Call type can vary according to your circumstances. You can
also set prefix by choosing Calls with Specific Number Prefix in
Call Type or Prefix. When a prefix is set, all numbers with this
prefix is called via the assigned number.
5. 7. Call Blocks
When you do not want calls to be received or dialed, use call block functions. This part
consists of three functions: Do Not Disturb, Block Certain Calls and Prevent from Dialing.
5. 7. 1. Do Not Disturb
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Telephony > DND & Call Blocking.
27
Chapter 5 VoIP
3. Enable DND.
4. Set the day(s) when DND is enabled.
5. Click Save to make the settings effective.
Done! Now, within this period of time, no telephone will ring, but all
incoming calls would be recorded in call log. Enjoy your peaceful
time and when you are back, check the call log to see what was
missed.
I want to: Block certain calls, for example, the anonymous calls, or calls
from the annoying salesmen.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Telephony > DND & Call Blocking.
Done! From now on, these calls are all automatically blocked by your
28
Chapter 5 VoIP
modem router.
I want to: Prevent my modem router from dialing a certain type of numbers.
For example, it costs a lot to call a mobile phone via my telephone
number, so I don’t want anyone to call a mobile phone using my
number.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Telephony > DND & Call Blocking.
Done! Now your modem router will prevent all mobile phone from being
dialed.
5. 8. Forwarding Calls
Done! Now your modem router will automatically forward the call
according to your rule.
5. 9. Voice Mail
I want to: Allow the caller who is not answered to leave a voice mail.
For example, I’m on my vocation, and cannot receive any call at
the moment. If people who called can leave a voice mail, I would
know what was going on when I was absent from home. Please
30
Chapter 5 VoIP
note that you can use this feature with a storage device plugged
into the USB port.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Telephony > Voice Mail.
31
Chapter 5 VoIP
8. Set how long a voice mail can last at Voice Mail Duration.
9. Click Save to make the settings effective.
Done! When a voice mail is recorded, the modem router will display it
in the following table.
32
Chapter 6
USB Settings
This chapter describes how to use the USB ports to share files, media and a printer
from the USB storage devices over your home network locally, or remotely through the
internet.
The modem router supports USB external flash drives, hard drives and USB printers.
This chapter contains the following sections:
• Access the USB Storage Device
• Media Sharing
• 3G/4G Settings
Chapter 6 USB Settings
¾¾ Method 1:
Go to Computer > Network, then click the Network Server Name
(ARCHER_model number by default) in the Computer section.
Note:
1. Operations in different systems are similar. Here we take Windows 7 as an example.
2. Network Server Name can be customized on the web management page.
Windows
computer
34
Chapter 6 USB Settings
¾¾ Method 2:
Open the Windows Explorer (or go to Computer) and type the server
address \\tplinkmodem.net or ftp://tplinkmodem.net in the address
bar, then press Enter.
Windows
computer
¾¾ Method 3:
Install an SFTP client (FileZilla) in your computer and configure
the protocol parameters (enter the LAN address of the router and
account username and password admin
Mac
4 ) When prompted, select the Guest radio box. (If you have set up
a username and a password to deny anonymous access to the
USB disks, you should select the Registered User radio box. To
learn how to set up an account for the access, refer to To Set up
Authentication for Data Security.)
Smart
Use a third-party app for network files management.
device
35
Chapter 6 USB Settings
36
Chapter 6 USB Settings
Windows
computer
Smart
Use a third-party app for network files management.
device
Tips:
Click Set Up a Dynamic DNS Service Account to learn how to set up a domain name for you modem router.
37
Chapter 6 USB Settings
2. Now you can access the USB disk by visiting \\MyShare (for Windows) or smb://
MyShare (for Mac).
2. Select the Volume Name and Folder Path, then enter a Folder Name as you like.
3. Decide the way you share the folder:
38
Chapter 6 USB Settings
• Enable Authentication: Tick to enable authentication for this folder sharing, and
you will be required to log in to the Sharing Account to access the USB disk.
Refer to To Set up Authentication for Data Security to learn more.
• Enable Write Access: If you tick this check box, network clients can modify this
folder.
• Enable Media Sharing: Tick to enable media sharing for this folder, and you can
view photos, play music and watch movies stored on the USB disk directly from
DLNA-supported devices. Click Media Sharing to learn more.
4. Click OK.
Tips:
The modem router can share eight volumes at most. You can click on the page to detach the corresponding volume
you do not need to share.
Note:
For Windows users, do not set the sharing username the same as the Windows username. Otherwise, Windows
credential mechanism may cause the following problems:
• If the sharing password is also the same as the Windows password, authentication will not work since the Windows will
automatically use its account information for USB access.
39
Chapter 6 USB Settings
• If the sharing password is different from the Windows password, the Windows will be unable to remember your credentials
and you will always be required to enter the sharing password for USB access.
Note:
Due to Windows credential mechanism, you might be unable to access the USB disk after changing Authentication
settings. Please log out from the Windows and try to access again. Or you can change the address of the USB disk by
referring to To Customize the Address of the USB Disk.
6. 2. Media Sharing
The feature of Media Sharing allows you to view photos, play music and watch movies
stored on the USB disk directly from DLNA-supported devices, such as your computer,
pad and PS2/3/4.
40
Chapter 6 USB Settings
1. When your USB disk is inseted into the modem router, your DLNA-supoorted
devices (such as your computer and pad) connected to the modem router can
detect and play the media files on the USB disks.
2. Refer to the following table for detailed instructions.
• Go to Computer > Network, then click the Media Server Name (Archer_
model number by default) in the Media Devices section.
Note:
Here we take Windows 7 as an example.
Windows
Computer
Smart
• Use a third-party DLNA-supported player.
device
6. 3. 3G/4G Settings
The modem router can be used as a 3G/4G wireless router if you have a 3G/4G USB
modem. There are two ways to use your 3G/4G network:
• As a backup solution for Internet access
• As the only way to access the Internet
41
Chapter 6 USB Settings
Note:
The 3G/4G USB modem will not be identified if it is incompatible with the modem router. Find the 3G/4G Compatibility List
on the web page: http://www.tp-link.com/en/comp-list.html. If your USB modem is incompatible, contact our technical
support.
42
Chapter 6 USB Settings
5. Verify that the modem router has correctly recognized your Mobile ISP. When
your Mobile ISP is correct, you have successfully set 3G/4G network as a backup
solution for Internet access. Otherwise, select the box of Set the Dial Number, APN,
Username and Password manually and enter the information provided by your
3G/4G network service provider.
6. Click Advanced to have more configurations if needed.
7. Click Save to make the settings effective.
43
Chapter 6 USB Settings
If your 3G/4G USB modem is incompatible with the modem router, it will not be identified. Find the 3G/4G Compatibility
List on the web page: http://www.tp-link.com/en/comp-list.html. If your USB modem is incompatible, contact our
technical support.
7. Verify that the modem router has correctly recognized your Mobile ISP. When
your Mobile ISP is correct, you can enjoy the Internet now! Otherwise, select the
box of Set the Dial Number, APN, Username and Password manually and enter the
information provided by your 3G/4G network service provider.
8. Select the Connection Mode. The default mode is Always on. You can choose
Connect on demand or Connect manually.
• If you choose Connect manually, you need to click the Connect or Disconnect
button to manually turn on or off the Internet.
• If you choose Connect on demand, the network will automatically turn off when
there is no Internet request in Max Idle Time, and turn on again when you try to
connect to the Internet.
9. Click Advanced to have more configurations if needed.
10. Click Save to make the settings effective.
44
Chapter 7
Parental Controls
This function allows you to block inappropriate, explicit and malicious websites, and
control access to specified websites at specified time.
Chapter 7 Parental Controls
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Basic or Advanced > Parental Controls and enable
Parental Controls.
3. Click Add.
46
Chapter 7 Parental Controls
47
Chapter 7 Parental Controls
9. Click Add a New Keyword. You can add many keywords for
both Blacklist and Whitelist. Below are some sample entries
to allow access.
1 ) Enter a web address (e.g. www.tp-link.com) or a web
address keyword (e.g. wikipedia) to only allow or block
access to the websites containing that keyword.
2 ) Specify the domain suffix (eg. .edu or .org) to allow access
only to the websites with that suffix.
10. Enter the keywords or websites you want to add and click
Save.
Done! Now you can control your children’s Internet access according
to your needs.
48
Chapter 8
Network Security
This chapter guides you on how to protect your home network from unauthorized users
by implementing these two network security functions. You can use Access Control
for wired and wireless networks, or you can prevent ARP spoofing and ARP attacks by
using IP & MAC Binding.
• Firewall & DoS Protection
• Service Filtering
• Access Control
• IP & MAC Binding
Chapter 8 Network Security
DoS Protection can protect your home network against DoS attacks from flooding your
network with server requests. Follow the steps below to configure DoS Protection.
1. Visit http://tplinkmodem.net, and log in with the account you set for the router.
2. Go to Advanced > Security > Firewall & DoS Protection.
1. The level of protection is based on the number of traffic packets. Specify the level at DoS Protection Level
Settings.
50
Chapter 8 Network Security
2. The protection will be triggered immediately when the number of packets exceeds the preset threshold value,
and the vicious host will be displayed in the Blocked DoS Host List.
8. 2. Service Filtering
With Service Filtering, you can prevent certain users from accessing the specified
service, even block internet access completely.
1. Visit http://tplinkmodem.net, and log in with the account you set for the router.
2. Go to Advanced > Security > Service Filtering.
3. Toggle On Service Filtering.
4. Click Add.
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Chapter 8 Network Security
5. Select a Service Type from the drop-down list and the following four fields will be
auto-populated. Select Custom when your desired service type is not listed, and
enter the information manually.
6. Specify the IP address(es) that this filtering rule will apply to.
7. Click Save.
Note: If you want to disable this entry, click the Bulb icon .
8. 3. Access Control
Access Control is used to block or allow specific client devices to access your network
(via wired or wireless) based on a list of blocked devices (Blacklist) or a list of allowed
devices (Whitelist).
I want to: Block or allow specific client devices to access my network (via
wired or wireless).
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Security > Access Control and enable
Access Control.
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Chapter 8 Network Security
3 ) Enter the Device Name and MAC Address (You can copy
and paste the information from Devices Online table if
the device is connected to your network).
4 ) Click OK.
Done! Now you can block or allow specific client devices to access your
network (via wired or wireless) using the Blacklist or Whitelist.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Security > IP & MAC Binding and enable IP
& MAC Binding.
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Chapter 8 Network Security
Done! Now you don’t need to worry about ARP spoofing and ARP
attacks.
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Chapter 9
NAT Forwarding
Modem router’s NAT (Network Address Translation) feature makes the devices in the
LAN use the same public IP address to communicate in the Internet, which protects the
local network by hiding IP addresses of the devices. However, it also brings about the
problem that external host cannot initiatively communicate with the specified device in
the local network.
With forwarding feature the modem router can penetrate the isolation of NAT and
allows the external hosts in the Internet to initiatively communicate with the devices in
the local network, thus to realize some special functions.
TP-Link modem router includes four forwarding rules. If two or more rules are set, the
priority of implementation from high to low is Virtual Servers, Port Triggering, UPNP and
DMZ.
This chapter contains the following sections:
• Translate Address and Port by ALG
• Open Ports Dynamically by Port Triggering
• Make Applications Free from Port Restriction by DMZ
• Make Xbox Online Games Run Smoothly by UPnP
Chapter 9 NAT Forwarding
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Chapter 9 NAT Forwarding
I want to: Share my personal website I’ve built in local network with my
friends through the Internet.
For example, the personal website has been built in my home PC
(192.168.1.100). I hope that my friends in the Internet can visit
my website in some way. The PC is connected to the modem
router with the WAN IP address 218.18.232.154.
Personal Website
Modem Router
Home
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Chapter 9 NAT Forwarding
4. Click Scan, and choose HTTP. The external port, internal port
and protocol will be automatically filled with contents. Enter
the PC’s IP address 192.168.1.100 in the Internal IP field.
5. Click OK to save the settings.
Tips:
1. It is recommended to keep the default settings of Internal Port and Protocol
if you are not clear about which port and protocol to use.
2. If the service you want to use is not in the Service Type, you can enter the
corresponding parameters manually. You should verify the port number
that the service needs.
3. You can add multiple virtual server rules if you want to provide several
services in a modem router. Please note that the External Port cannot be
overlapped.
Done! Users in the Internet can enter http://WAN IP (in this example:
http://218.18.232.154) to visit your personal website.
Tips:
1. WAN IP should be a public IP address. For the WAN IP is assigned
dynamically by ISP, it is recommended to apply and register a domain name
for the WAN by DDNS, go to Set Up a Dynamic DNS Service Account for
more information. Then you can use http://domain name to visit the website.
2. If you have changed the default External Port, you should use http://WAN
IP: External Port or http://domain name: External Port to visit the website.
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Chapter 9 NAT Forwarding
address of the host. When the data from the Internet return to the external ports, the
modem router can forward them to the corresponding host. Port triggering is mainly
applied to online games, VoIPs and video players. Common applications include MSN
Gaming Zone, Dialpad and Quick Time 4 players, etc.
Follow the steps below to configure the port triggering rules:
1. Visit http://tplinkmodem.net, and log in with the account you set for the router.
2. Go to Advanced > NAT Forwarding > Port Triggering and click Add.
3. Click Scan, and select the desired application. The triggering port and protocol, the
external port and protocol will be automatically filled with contents. Here we take
application MSN Gaming Zone as an example.
4. Click OK to save the settings.
Tips:
1. You can add multiple port triggering rules according to your network need.
2. If the application you need is not listed in the Existing Applications list, please enter the parameters manually. You should verify
the external ports the application uses first and enter them into External Port field according to the format the page displays.
applications, like IP camera and database software, you can set the PC to be a DMZ
host.
Note:
DMZ is more applicable in the situation that users are not clear about which ports to open. When it is enabled, the DMZ
host is totally exposed to the Internet, which may bring some potential safety hazard. If DMZ is not in use, please disable
it in time.
I want to: make the home PC join the Internet online game without port
restriction.
For example, Due to some port restriction, when playing the
online games, you can login normally but cannot join a team with
other players. To solve this problem, set your PC as a DMZ with
all ports opened.
For example, When you connect your Xbox to the modem router which has connected to
the Internet to play online games, UPnP will send request to the modem router to open
the corresponding ports allowing the following data penetrating the NAT to transmit.
Therefore, you can play Xbox online games without a hitch.
LAN WAN
If necessary, you can follow the steps to change the status of UPnP.
1. Visit http://tplinkmodem.net, and log in with the account you set for the modem
router;
2. Go to Advanced > NAT Forwarding > UPnP and toggle on or off according to your
needs.
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Chapter 10
VPN Server
The VPN (Virtual Private Networking) Server allows you to access your home network in
a secured way through Internet when you are out of home. The router offers two ways
to setup VPN connection: OpenVPN, PPTP (Point to Point Tunneling Protocol) VPN and
IPSec (Internet Protocol Security) VPN.
OpenVPN is somewhat complex but with greater security and more stable. It is suitable
for restricted environment, such as campus network and company intranet.
PPTP VPN is more easily used and its speed is faster, it’s compatible with most operating
systems and also supports mobile devices. Its security is poor and your packets may
be cracked easily, and PPTP VPN connection may be prevented by some ISP.
IPSec VPN is
This chapter contains the following sections, please choose the appropriate VPN server
connection type according to your needs.
• Use OpenVPN to Access Your Home Network
• Use PPTP VPN to Access Your Home Network
• Use IPSec VPN to Access Your Home Network
Chapter 10 VPN Server
Note:
• Before you enable VPN Server, we recommend you configure Dynamic DNS Service (recommended) or assign a
static IP address for router’s WAN port and synchronize your System Time with Internet.
• The first time you configure the OpenVPN Server, you may need to Generate a certificate before you enable the
VPN Server.
3. Select the Servive Type (communication protocol) for OpenVPN Server: UDP, TCP.
4. Enter a VPN Service Port to which a VPN device connects, and the port number
should be between 1024 and 65535.
5. In the VPN Subnet/Netmask fields, enter the range of IP addresses that can be leased
to the device by the OpenVPN server.
6. Select your Client Access type. Select Home Network Only if you only want the
remote device to access your home network; select Internet and Home Network if
you also want the remote device to access Internet through the VPN Server.
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Chapter 10 VPN Server
7. Click Save.
8. Click Generate to get a new certificate.
Note:
If you have already generated one, please skip this step, or click Generate to update the certificate.
9. Click Export to save the OpenVPN configuration file which will be used by the remote
device to access your router.
2. After the installation, copy the file exported from your router to the OpenVPN client
utility’s “config” folder (for example, C:\Program Files\OpenVPN\config on Windows).
The path depends on where the OpenVPN client utility is installed.
3. Run the OpenVPN client utility and connect it to OpenVPN Server.
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Chapter 10 VPN Server
Note:
Before you enable VPN Server, we recommend you configure Dynamic DNS Service (recommended) or assign a static
IP address for router’s WAN port and synchronize your System Time with Internet.
3. In the Client IP Address filed, enter the range of IP addresses (up to 10) that can be
leased to the devices by the PPTP VPN server.
4. Enter the Username and Password to authenticate clients to the PPTP VPN server.
5. Click Save.
5. Enter the Internet IP address of the router (for example: 218.18.1.73) in the Internet
address field. Click Next.
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Chapter 10 VPN Server
6. Enter the Username and Password you have set for the PPTP VPN server on your
router, and click Connect.
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Chapter 10 VPN Server
Site A Site B
Modem Router 2
Modem router 1
PC 1 PC 2
2. Visit http://tplinkmodem.net, and log in with the account you set for the router.
3. Go to Advanced > VPN > IPSec VPN, and click Add.
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Chapter 10 VPN Server
9. Enter the Pre-Shared Key for IKE authentication. Then keep Perfect Forward Secrecy
enabled.
Note: Make sure Site A and Site B use the same key.
10. Leave the Advanced Settings as default value. Then click OK to save.
11. Configuration on Site B (remote network). Refer to step 2 configuration on Site A
and make sure that Site A and Site B use the same pre-shared keys and Perfect
Forward Secrecy settings.
12. The Status column will change to UP if the VPN connection has been set up
successfully.
13. Check the VPN connection. You can ping site B’ LAN IP from your computer in site
A to verify that the IPSec VPN connection is set up correctly.
Tips: To check the VPN connection, you can do the following.
1. On the host in Site A, press [Windows Logo] + [R] to open Run dialog. Input “cmd” and hit OK.
2. In the CLI window, type in “ping 192.168.2.x” (“192.168.2.x” can be IP address of any host in Site B). Then press [Enter].
3. If Ping proceeds successfully (gets replies from host in Site B), the IPSec connection is working properly now.
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Chapter 11 Specify Your Network Settings
3. Select DHCP to enable the DHCP function and select DHCP Server.
4. Specify the IP Address Pool, the start address and end address must be on the
same subnet with LAN IP. The modem router will assign addresses within this
specified range to its clients. It is from 192.168.1.100 to 192.168.1.199 by default.
5. Enter a value for the Address Lease Time. The Address Lease Time is the amount of
time in which a DHCP client can lease its current dynamic IP address assigned by the
modem router. After the dynamic IP address expires, the user will be automatically
assigned a new dynamic IP address. The default is 1440 minutes.
6. Keep the rest of the settings as default and click Save.
Note:
1. The modem router can be configured to work as a DHCP Relay. A DHCP relay is a computer that forwards DHCP data between
computers that request IP addresses and the DHCP server that assigns the addresses. Each of the device’s interfaces can be
configured as a DHCP relay. If it is enabled, the DHCP requests from local PCs will be forwarded to the DHCP server that runs
on WAN side.
2. You can also appoint IP addresses within a specified range to devices of the same type by using Condition Pool feature. For
example, you can assign IP addresses within the range (192.168.1.50 to192.168.1.80) to Camera devices, thus facilitating the
network management. Enable DHCP feature and configure the parameters according to your actual situation on Advanced >
Network > LAN Settings page.
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Chapter 11 Specify Your Network Settings
4. Enter the MAC address of the device for which you want to reserve IP address.
5. Specify the IP address which will be reserved by the router.
6. Check to Enable this entry and click Save to make the settings effective.
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Chapter 11 Specify Your Network Settings
1 ) Select the RADVD address type to make the modem router assign IPv6 address
prefixes to hosts.
Note:
Do not select the Enable RDNSS and Enable ULA Prefix check boxes unless required by your ISP. Otherwise
you may not be able to access the IPv6 network. For more information about RDNSS and ULA Prefix, contact
our technical support.
2 ) Keep Site Prefix Type as the default value Delegated. If your ISP has provided a
specific IPv6 site prefix, select Static and enter the prefix.
3 ) Keep Prefix Delegated WAN Connection as the default value.
4. Click Save to make the settings effective.
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Chapter 11 Specify Your Network Settings
1 ) Select the DHCPv6 Server address type to make the modem router assign
IPv6 addresses to hosts.
2 ) Specify the Start/End IPv6 Address for the IPv6 suffixes. The modem router will
generate IPv6 addresses within the specified range.
3 ) Keep Leased Time as the default value.
4 ) Keep Site Prefix Type as the default value Delegated. If your ISP has provided a
specific IPv6 site prefix, select Static and enter the prefix.
5 ) Keep Prefix Delegated WAN Connection as the default value.
4. Click Save to make the settings effective.
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Chapter 11 Specify Your Network Settings
¾¾ To hide SSID:
Select Hide SSID, and your SSID will not broadcast. Your SSID won’t display on your
wireless device when you scan for local wireless network list and you need to manually
join the network.
• 802.11ac/n mixed (5GHz): Select if you are using both 802.11ac and 802.11n wireless
clients.
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Chapter 11 Specify Your Network Settings
• 802.11a/n/ac mixed (5GHz): Select if you are using a mix of 802.11a, 802.11n and
802.11ac wireless clients. It is strongly recommended that you select 11a/n/ac mixed.
Channel: Select the channel you want to use from the drop-down list. This field
determines which operating frequency will be used. It is not necessary to change the
wireless channel unless you notice interference problems with another nearby access
point.
Channel Width: Select the channel width from the drop-down list. The default setting is
Automatic, which can adjust the channel width for your clients automatically.
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Chapter 11 Specify Your Network Settings
3. Take a note of the Current PIN of the modem router. You can also click the Generate
button to get a new PIN.
4. On the client device, enter the modem router’s PIN. (The default PIN is also printed
on the label of the modem router.)
5. The WPS LED flashes for about two minutes during the WPS process.
6. When the WPS LED is on, the client device has successfully connected to the
modem router.
Note:
1. The WPS LED on the modem router will light on for five minutes if the device has been successfully added to the network.
2. The WPS function cannot be configured if the wireless function of the modem router is disabled. Please make sure the wireless
function is enabled before configuring the WPS.
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4. Click Add to set the Wireless Off Time, and click Save to save the settings.
5. Repeat steps 3 and 4 to set another entry.
Note:
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Chapter 11 Specify Your Network Settings
1. Make sure that the time of the router is correct before using this function. For details, refer to Set System Time.
2. If you just set time for one wireless band, the other wireless band is still always on, so set time for both of the two bands to
schedule your whole wireless network.
3. The wireless LED (2.4GHz , 5GHz) will turn off if the corresponding wireless network is disabled.
4. The wireless network will be automatically turned on after the time period you set.
Tips: You can also see the wireless details by clicking the router icon on Basic> Network Map.
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• Beacon Interval: Enter a value between 25 and 1000 in milliseconds to determine the
duration between which beacon packets are broadcasted by the router to synchronize
the wireless network. The default is 100 milliseconds.
• RTS Threshold: Enter a value between 1 and 2346 to determine the packet size of
data transmission through the router. By default, the RTS (Request to Send) Threshold
size is 2346. If the packet size is greater than the preset threshold, the router sends
Request to Send frames to a particular receiving station and negotiates the sending
of a data frame, or else the packet will be sent immediately.
• DTIM Interval: Enter a value between 1 and 255 to determine the interval of the
Delivery Traffic Indication Message (DTIM). 1 indicates the DTIM Interval is the same
as Beacon Interval.
• Group Key Update Period: Enter the number of seconds to control the time interval
for the encryption key automatic renewal. The default is 0, indicating no key renewal.
• WMM: This feature guarantees the packets with high-priority messages being
transmitted preferentially. WMM is enabled compulsively under 802.11n or 802.11ac
mode. It is strongly recommended to enable WMM.
• Short GI: This feature is enabled by default and recommended to increase the data
capacity by reducing the Guard Interval (GI) time.
• AP Isolation: Select this check box to enable the AP Isolation feature that allows you
to confine and restrict all wireless devices on your network from interacting with each
other, but still able to access the Internet. AP isolation is disabled by default.
• WDS Bridging(for 2.4GHz only): Select this check box to enable the WDS (Wireless
Distribution System) Bridging feature to allow the router to bridge with another access
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Chapter 11 Specify Your Network Settings
point (AP) in a wireless local area network (WLAN). Refer to Appendix: Troubleshooting
for detailed instructions.
I want to: Divide my devices connected to the modem router into different
groups and disallow devices’ cross-group communication.
For example, in my house, devices connected to LAN1 and LAN3
are for work, while others for entertainment. I want to isolate
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Chapter 11 Specify Your Network Settings
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Network > Interface Grouping to open the
configuration page where some interfaces can be grouped
together.
Done! Now your working devices connected to LAN1 and LAN3 are in
an isolated group!
Note: VLAN function is enabled by default. You cannot disable it when IPTV
is enabled.
I want to: Visit multiple networks and multiple servers at the same time.
For example, in a small office, my PC can surf the Internet, but I
also want to visit my company’s server. Now I have a switch and
another router. I connect the devices as shown in the following
figure so that the physical connection between my PC and my
company’s server is achieved. To surf the Internet and visit my
company’s network at the same time, I need to configure the
static routing.
WAN: 172.30.30.100
Switch
My PC
192.168.1.100
How can I 1. Make sure the routers use different LAN IP addresses on the
do that? same subnet. Disable Router 2’s DHCP function.
2. Visit http://tplinkmodem.net, and log in with the account you
set for the router.
3. Go to Advanced > Network > Static Routing. Select your
current WAN Interface and click Save.
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Chapter 11 Specify Your Network Settings
4. Click Add to add a new static routing entry. Finish the settings
according to the following explanations:
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Chapter 11 Specify Your Network Settings
I want to: Set up the IPv6 tunnel though my ISP doesn’t provide me with
the tunnel service.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Network > IPv6 Tunnel.
3. Tick the check box, select 6to4 as the tunneling mechanism
and select a WAN connection from the drop-down list, then
click Save.
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Chapter 11 Specify Your Network Settings
Note:
If there is no available WAN connection to choose, make sure you have
connected to the Internet and the connection type is not Bridge.
Done! Now you can visit the IPv6 websites with the 6to4 tunnel.
Note:
Still not being able to access IPv6 resources means that not any 6to4 public server was found in your network. You can
contact your ISP to sign up for IPv6 connection service.
11. 7. 2. Specify the 6rd Tunnel with Parameters Provided by Your ISP
I want to: Specify the 6rd tunnel with the parameters provided by my 6rd
tunnel service provider.
How can I 1. Visit http://tplinkmodem.net, and log in with the account you
do that? set for the router.
2. Go to Advanced > Network > IPv6 Tunnel.
3. Tick the check box, select 6rd as the tunneling mechanism
and select a WAN connection from the drop-down list.
4. According to the parameters provided by your ISP, choose
Auto or Manual. More parameters are needed if you choose
Manual.
5. Click Save.
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Chapter 11 Specify Your Network Settings
Note:
If there is no available WAN connection to choose, make sure you have
connected to the Internet and the connection type is not Bridge.
Done! Now you can visit the IPv6 websites with the 6rd tunnel.
Tips:
The way to set up DS-Lite tunnel is similar to that of 6rd tunnel. If you are provided with an IPv6-only WAN connection
and have signed up for DS-Lite tunnel service, specify the DS-Lite tunnel by referring to the steps above.
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Chapter 12
This chapter introduces how to change the system settings and administrate your
modem router’s network.
This chapter contains the following sections:
• Set System Time
• Back up and Restore Configuration Settings
• Change the Administrator Account
• Local Management
• Remote Management
• System Log
• CWMP Settings
• SNMP Settings
Chapter 12 Administrate Your Network
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Chapter 12 Administrate Your Network
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Chapter 12 Administrate Your Network
3. Click Browse to locate the previous backup configuration file, and click Restore.
4. Wait for the restoring and then the modem router will automatically reboot.
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Chapter 12 Administrate Your Network
1. Visit http://tplinkmodem.net, and log in with the account you set for the router.
2. Go to Advanced > System Tools> Administration page. Locate the Account
Management section.
3. Enter the old password. Enter the new password and enter again to confirm.
4. Click Save to make the settings effective.
¾¾ To allow only the specific device to manage the router via the local management
over HTTPS
1. Visit http://tplinkmodem.net, and log in with the account you set for the router.
2. Go to Advanced > System Tools > Administration page. Locate the Local
Management section.
3. Keep the Port as the default setting. Enable Management over HTTPS and keep the
Port for HTTPS as the default setting. Enter the IP address or MAC address of the
local device to manage the modem router.
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4. Click Save.
Now, you can manage the modem router over both HTTP (http://tplinkmodem.net) and
HTTPS (https://tplinkmodem.net).
Note:
If you want that all local devices can manage the modem router, just leave the IP/MAC Address field blank.
Follow the steps below to allow remote devices to mange the modem router over
HTTPS.
1. Visit http://tplinkmodem.net, and log in with the account you set for the router.
2. Go to Advanced > System Tools > Administration page. Locate the Remote
Management section.
All devices or the specific device on the internet can log in to your router using the
address displayed on the Manage This Router via the Address field to manage the
modem router.
Tips:
1. If you were warned about the certificate when visiting the web management page remotely, click Trust (or a similar option) to
continue. To avoid this warning, you can download and install the certificate on the modem router’s web management page at
Advanced > System Tools > Administration.
2. The router’s WAN IP is usually a dynamic IP. Please refer to Set Up a Dynamic DNS Service Account if you want to log in to
the router through a domain name.
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Click Save Log to save the logs in a txt file to your computer.
Click Log Settings to set the storage path of logs.
• Save Locally: Select this option to cache the system log to the router’s local memory,
select the minimum level of system log to be saved from the drop-down list. The logs
will be shown in the table in descending order on the System Log page.
• Save Remotely: Select this option to send the system log to a remote server, select
the minimum level of system log to be saved from the drop-down list and enter the
information of the remote server. If the remote server has a log viewer client or a sniffer
tool implemented, you can view and analyze the system log remotely in real-time.
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• Enable CWMP: Toggle On to enable the CWMP (CPE WAN Management Protocol)
feature.
• Inform: Enable this feature to send an Inform message to the ACS (Auto Configuration
Server) periodically.
• Inform Interval: Enter the time interval in seconds when the Inform message will be
sent to the ACS.
• ACS URL: Enter the web address of the ACS which is provided by your ISP.
• ACS Username/Password: Enter the username/password to log in to the ACS server.
• Interface used by TR-069 client: Select which interface to be used by the TR-069
client.
• Display SOAP messages on serial console: Toggle to enable or disable this feature.
• Connection Request Authentication: Select this checkbox to enable authentication
for the connection request.
• Connection Request Username/Password: Enter the username/password for the ACS
server to log in to the router.
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• Connection Request Path: Enter the path for the ACS server to log in to the router.
• Connection Request Port: Enter the port that connects to the ACS server.
• Connection Request URL: Enter the URL that connects to the ACS server.
• Get RPC methods: Click to get the methods to support CWMP.
Click Save to make the settings effective.
• SNMP Agent: Toggle On to enable the built-in SNMP agent that allows the router
to operate as the operational role in receiving and processing of SNMP messages,
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sending responses to the SNMP manager, and triggering SNMP traps when an event
occurs.
• Read-only Community: Displays the default public community string that protects the
router from unauthorized access.
• Write Community: Displays the default write community string that protects the router
from unauthorized changes.
• System Name: Displays the administratively-assigned name for this managed device.
• System Description: Displays the textual description of the managed device. This
value should include the full name and version identification of the system’s hardware
type, software operating-system, and networking software.
• System Location: Displays the physical location of this device (e.g., telephone closet,
3rd floor).
• System Contact: Displays the textual identification of the contact person for this
managed device, together with information on how to contact this person.
• Trap Manager IP: Displays the IP address of the host to receive the traps.
You are suggested to keep the default settings. Click Save to make the settings effective.
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Appendix: Troubleshooting
T1. How do I restore my modem router’s configuration to its factory
default settings?
With the modem router powered on, press and hold down the RESET button on the
side panel of the modem router for 10 seconds until all LEDs turn on momentarily, then
release the button.
Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure
the modem router.
T3. What can I do if I cannot log in to the modem router’s web management
page?
• Make sure the modem router connects to the computer correctly and the
corresponding LED indicator(s) light up.
• Make sure the IP address of your computer is configured to obtain an IP address
automatically and obtain DNS server address automatically.
• Make sure the default access you input is right.
• Check your computer’s settings:
1 ) Go to Start > Control Panel > Network and Internet, and click View network
status and tasks;
2 ) Click Internet Options on the bottom left;
3 ) Click Connections, select Never dial a connection;
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4 ) Click LAN settings, deselect the following three options and click OK;
103
• Change a web browser or computer and log in again.
• Reset the modem router to factory default settings: With the modem router
powered on, press and hold down the WPS/RESET button on the rear panel of the
modem router for 8 seconds until all LEDs turn back on momentarily, then release
the button.
Note: You’ll need to reconfigure the modem router to surf the Internet once the modem router is reset.
Open a web browser and log in again. If login fails, please contact the technical
support.
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3. Consult your ISP and make sure all the VPI/VCI, Connection Type, account username
and password are correct. If there are any mistakes, please correct the settings and
try again.
4. Refer to T5 to clone the MAC address.
5. If you still cannot access the Internet, please restore your modem router to its
factory default settings and reconfigure your modem router by following the
instructions in Use Quick Setup Wizard.
6. Please contact our Technical Support if the problem still exists.
• If you are using the computer with the authenticated MAC address to access
the modem router, please select Use Current Computer MAC Address.
• If you know the authenticated MAC address, please select Use Custom MAC
Address and then enter the address.
3. Click Save to make the settings effective.
T6. How to use the WDS Bridging function to extend my wireless network?
My house covers a large area. The wireless network coverage of the router I’m using (the
root router) is limited. I want to use an extended router to extend the wireless network of
the primary router. Follow the steps to configure the modem router.
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1. Visit http://tplinkmodem.net, and log in with account you set for the modem router.
2. Configure the LAN IP address of the modem router in the same subnet as the root
router. For example, the IP address of the root router is 192.168.1.1, the IP address
of the extended router should be from 192.168.1.2 to 192.168.1.254.).
3. Go to Advanced > Wireless > Advanced Settings page. Locate the WDS section
and select the checkbox to enable the WDS Bridging function.
4. Click Scan to scan all the AP devices and choose the root AP to be bridged.
5. Click the connect icon and then the SSID and MAC will be automatically filled in.
Configure the Security settings as the AP you choose to be bridged.
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6. Click Save to make the settings effective.
7. Go to Advanced > Network > LAN Settings page to disable DHCP.
Now, the root’s wireless network is extended and you can use the modem router’s SSID
and password to enjoy the network.
Note: The extended router (modem router) can have different SSID and password from the root router, you can change
your modem router’s SSID and password on Basic > Wireless page.
¾¾ If you fail to find any wireless network, follow the steps below:
1. Make sure the wireless function is enabled if you’re using a laptop with built-in
wireless adapter. You can refer to the relevant document or contact the laptop
manufacturer.
2. Make sure the wireless adapter driver is installed successfully and the wireless
adapter is enabled. You can refer to the relevant document or contact the wireless
adapter manufacturer.
¾¾ If you can find other wireless network except your own, follow the steps below:
1. Check the Wi-Fi LED indicator on your wireless router/modem;
2. Make sure your computer/device is still in the range of your router/modem, move
closer if it is currently too far away;
3. Go to Basic > Wireless page, and check the wireless settings, double check your
Wireless Name and the SSID is not hidden.
4. Connect to wireless network.
¾¾ If you can find your wireless network but fail to connect, follow the steps below:
1. Authenticating problem, password mismatch.
1 ) Sometimes it will ask you to type in a PIN number when you connect to the
wireless network for the first time. This PIN number is different from the Wireless
Password/Network Security Key, usually you can only find it on the label of your
modem router.
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2 ) If you cannot find the PIN or PIN failed, you may choose “Connecting using
a security key instead”, and then type in the Network Security Key/Wireless
Password;
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1 ) Check the wireless signal strength of your network, if it is weak (1~3 bars),
please move the router closer and try again;
2 ) Change the wireless Channel of the router to 1,6,or 11 to reduce interference
from other networks;
3 ) Re-install or update the driver for your wireless adapter of the computer;
4 ) Connect to wireless network.
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COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered
trademark of TP-Link Technologies Co., Ltd. Other brands and product names are
trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used
to make any derivative such as translation, transformation, or adaptation without
permission from TP-Link Technologies Co., Ltd. Copyright © 2017 TP-Link Technologies
Co., Ltd. All rights reserved.
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CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
RF Exposure Information
This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of
exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your
body.
Restricted to indoor use.
Safety Information
• When product has power button, the power button is one of the way to shut off the
product; when there is no power button, the only way to completely shut off power is
to disconnect the product or the power adapter from the power source.
• Don’t disassemble the product, or make repairs yourself. You run the risk of electric
shock and voiding the limited warranty. If you need service, please contact us.
• Avoid water and wet locations.
• Adapter shall be installed near the equipment and shall be easily accessible.
• The plug considered as disconnect device of adapter.
Use only power supplies which are provided by manufacturer and in the
original packing of this product.
For EU/EFTA, this product can be used in the following countries:
AT BE BG CH CY CZ DE DK
EE ES FI FR GB GR HR HU
IE IS IT LI LT LU LV MT
NL NO PL PT RO SE SI SK
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Explanation of the symbols on the product label
Symbol Explanation
DC voltage
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be handled
pursuant to European directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization
or to the retailer when he buys a new electrical or electronic equipment.
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