시원스쿨 처음토익 850+

실전 모의고사 1
 시원스쿨 처음토익 850+

실전 모의고사 1

ast approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer s

statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answ

it on your answer sheet.

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1.

2.
 3.

4.

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5.

6.
 PART 2
Directions: You will hear a question or statement and three responses spoken in English. They will not
be printed in your test book and will be spoken only one time. Select the best response to the question
or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

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 PART 3
Directions: You will hear some conversations between two or more people. You will be asked to answer
three questions about what the speakers say in each conversation. Select the best response to each
question and mark the letter (A), (B), (C) or (D) on your answer sheet. The conversations will not be
printed in your test book and will be spoken only one time.

32. What problem does the woman mention? 38. What is the woman’s problem?
(A) A table is not clean. (A) She misplaced some documents.
(B) A meal has been delayed. (B) She did not receive a memo.
(C) A dining room is full. (C) She has a conflict in her schedule.
(D) A reservation is wrong. (D) She cannot find the sales department.

33. What does the woman say she wants to do? 39. What does the woman inquire about?
(A) Pay with a credit card (A) Interviewing for a job
(B) Meet with the chef (B) Getting assistance with a project
(C) Return later with a friend (C) Changing a lunch date
(D) Write an online review (D) Organizing a party

34. Why is the woman asked to wait? 40. What does the man say he will do?
(A) A shipment has arrived. (A) Notify the employees
(B) The kitchen has just opened. (B) Make a reservation
(C) An employee has not arrived. (C) Meet with job applicants
(D) Several orders have been placed. (D) Change a venue

35. Who most likely is the woman? 41. Where most likely are the speakers?
(A) A musician (A) At a fitness center
(B) An artist (B) At an art gallery
(C) A movie director (C) At a university
(D) A dance instructor (D) At a cooking school

36. What does the woman ask about? 42. According to the woman, why should Mr.
(A) An event schedule Hirst sign up for a membership?
(B) A floor plan (A) To attend a performance
(C) Some light fixtures (B) To book classes online
(D) Some price tags (C) To receive a free gift
(D) To leave a comment
37. What will the man most likely do next?
(A) Make a phone call 43. What does Jason give to Mr. Hirst?
(B) Put up a notice (A) A course schedule
(C) Deliver some items (B) A free T-shirt
(D) Clean a room (C) A membership card
(D) An application form
44. What does the man say will take place in 50. What has the woman forgotten to bring?
November? (A) A shopping bag
(A) An awards ceremony (B) A product receipt
(B) A staff orientation (C) A credit card
(C) A colleague’s wedding (D) A gift certificate
(D) A company excursion
51. What problem does the man mention?

45. What does the woman say she is concerned

(A) A product is out of stock.
about?
(B) A special offer has ended.
(A) A travel budget (C) A policy must be enforced.
(B) A flight itinerary (D) A store is closing early.
(C) A resort location
(D) An activity fee
52. What does the man imply when he says,
“I’ll be waiting”?
46. Why does the man say, “it’s not too late”?
(A) He recommends that the woman return
(A) To suggest reconsidering a plan tomorrow.
(B) To encourage the woman to join him (B) He will be ready to assist the woman.
(C) To approve of a proposed schedule (C) He is prepared to work overtime this
(D) To correct an error made by the woman evening.
(D) He thinks a process will take too long.

47. Where do the speakers most likely work?

(A) At a travel agency 53. Who most likely is the man?
(B) At an interior design company (A) A potential investor
(C) At a landscaping firm (B) A new employee
(D) At a hardware store (C) A safety inspector
(D) A factory supervisor
48. What problem does the man mention?
(A) A tool is unavailable. 54. What are the speakers discussing?
(B) A deadline cannot be met. (A) A work policy
(C) A project went over budget. (B) A job opportunity
(D) A client provided the wrong address. (C) A recent accident
(D) A factory machine
49. How will the speakers solve the problem?
(A) By negotiating with the client 55. What does the woman say she will give to
(B) By recruiting additional staff the man?
(C) By increasing the amount of payment (A) A pair of goggles
(D) By canceling the work project (B) A safety helmet
(C) A floor plan
(D) A business contract

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56. What is the woman announcing?
Marbles
(A) A department will be relocated. Restaurant
(B) Some workers will be trained. Customer Receipt
(C) Some rooms will be renovated. Pasta Alfredo $14.50
(D) A machine will be replaced. Sirloin Steak $17.00
Ice Cream Sundae $8.50
57. What is scheduled to take place next month? Chocolate Cake $9.00
(A) An awards ceremony TOTAL $49.00

(B) A client presentation

(C) An employee orientation
(D) A grand opening event 62. What information is the woman asked to
provide?
58. What does the woman say she will do? (A) Her table number
(B) Her reservation time
(A) Check a time
(C) Her receipt
(B) Create a schedule
(D) Her name
(C) Postpone a meeting
(D) Talk to a supervisor
63. Look at the graphic. Which amount does the
woman want to be refunded?
59. Who most likely is the woman? (A) $14.50
(A) A TV show host (B) $17.00
(B) A magazine writer (C) $8.50
(C) An interior designer (D) $9.00
(D) A real estate agent
64. What does the man tell the woman to do?
60. What is the main topic of the conversation? (A) Check a credit card statement
(A) Financial planning (B) Submit a form
(B) Home decorating (C) Speak with a supervisor
(C) Property prices (D) Visit the restaurant
(D) Time management

61. What will the man do in August?

(A) Launch a business
(B) Purchase a property
(C) Design a building
(D) Release a book
 Nioh Gallery of Japanese Art
Little Rock Business Convention

Event: March 27-28 Pottery Exhibition

Booth Set-up: March 26
Booth Removal: March 29
Oil Painting Exhibition
An excellent opportunity to promote
your goods and services to local people! sculpture Exhibition

65. Who most likely are the speakers? Photograpy Exhibition

(A) Event organizers
(B) Recruitment experts Entrance
(C) Training instructors
(D) Catering staff 68. Why does the woman talk to the man?
(A) To purchase a ticket
66. Look at the graphic. When will the man work (B) To register for a gallery tour
at the convention? (C) To recommend an event
(A) On March 26 (D) To inquire about a lecture
(B) On March 27
(C) On March 28 69. Look at the graphic. Where does the man tell
(D) On March 29 the woman to go?
(A) To the Pottery Exhibition
67. What does the woman say she will do? (B) To the Oil Painting Exhibition
(A) Assemble an event booth (C) To the Sculpture Exhibition
(B) Speak with some workers (D) To the Photography Exhibition
(C) Place some advertisements
(D) Contact the convention center 70. What does the man say about the gallery
maps?
(A) They contain an error.
(B) They are unavailable.
(C) They are free to all visitors.
(D) They can be obtained at the entrance.

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 PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and
mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book
and will be spoken only one time.

71. Where is the announcement being made? 77. What product is the speaker discussing?
(A) At a public library (A) A kitchen appliance
(B) At a music store (B) A computer program
(C) At a stationery shop (C) A cell phone
(D) At a bookstore (D) A navigation device

72. What can listeners find in Section 2-A? 78. What is unique about the product?
(A) Free samples (A) It is free to use.
(B) Promotional flyers (B) It has a lifetime warranty.
(C) Newly-released products (C) It comes with additional items.
(D) Discounted items (D) It is easy to install.

73. What are listeners advised to do by July 31? 79. What does the speaker suggest that listeners
(A) Apply for a membership do?
(B) Register for a class (A) Attend a convention
(C) Complete a survey (B) Obtain a product sample
(D) Visit a different location (C) Visit a Web site
(D) Look at a catalog

74. Who most likely is the speaker?

(A) A library employee 80. Where is the talk taking place?
(B) A supermarket manager (A) At an orientation
(C) A gym worker (B) At a trade show
(D) A tennis club member (C) At a staff meeting
(D) At a product launch
75. What is the speaker calling about?
(A) A parking permit 81. Why does the speaker say, “Your
(B) A subscription cancellation customers spend a lot on your products”?
(C) A staff orientation (A) To note the rising prices of products
(D) An expired membership (B) To celebrate a business’s success
(C) To recommend a different approach
76. Why is the listener asked to stop by an (D) To thank the listeners for their efforts
office?
(A) To return some equipment 82. What does the speaker give the listeners?
(B) To submit a form (A) A product sample
(C) To make a payment (B) An article
(D) To sign a contract (C) A survey
(D) An event schedule
83. Where do the listeners work? 89. Who most likely is the speaker?
(A) At a post office (A) An actor
(B) At a department store (B) A keynote speaker
(C) At a coffee shop (C) An athlete
(D) At an office building (D) A musician

84. What does the speaker imply when he says, 90. What caused the delay?
“please be patient”? (A) A technical fault
(A) An announcement will be made later. (B) Inclement weather
(B) A meeting may take longer than planned. (C) A ticketing error
(C) Some work may cause disruptions. (D) Traffic problems
(D) Some visitors may arrive late.
91. Why does the speaker say, “I’ll be signing
85. What does the speaker remind the listeners items at the end”?
to do? (A) To explain why a schedule was changed
(A) Update a price list (B) To advise the listeners to form a line
(B) Order additional supplies (C) To encourage people to buy merchandise
(C) Provide complimentary items (D) To remind listeners to pay attention to the
(D) Prepare a display area signs

86. What product will the listeners learn about 92. Who is the speaker congratulating?
during the tour? (A) Product developers
(A) Fitness machines (B) Board members
(B) Nutritional supplements (C) Sales representatives
(C) Sports drinks (D) Orientation attendees
(D) Running shoes
93. According to the speaker, what do
87. Who is Joshua Pearson? customers like about the products?
(A) A sales representative (A) They reduce expenses.
(B) A product designer (B) They are easy to install.
(C) A market researcher (C) They last for several years.
(D) A company president (D) They come with a warranty.

88. What does the speaker ask the listeners to 94. What most likely will the listeners do next
do? month?
(A) Talk quietly (A) Begin a new project
(B) Stay in a group (B) Enjoy a vacation
(C) Check a schedule (C) Meet with foreign clients
(D) Meet for lunch (D) Conduct a survey

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 Dion Avenue

Picnic Area
Palmer Grange
Street 2nd Hall Street
Theater
Science Museum (Main Hall)

Corby Road

98. What is the speaker mainly discussing?

95. What department does the speaker work in?
(A) A new exhibition
(A) Accounting
(B) A grand opening
(B) Sales
(C) A price reduction
(C) Marketing
(D) A live performance
(D) Human Resources

99. What are the listeners reminded to do?

96. Look at the graphic. What will be the flavor of
the new product? (A) Provide directions
(B) Wear a uniform
(A) Blueberry
(C) Check a schedule
(B) Vanilla
(D) Set up a display
(C) Chocolate
(D) Strawberry
100. Look at the graphic. Where will some of the
listeners hand out pamphlets?
97. Which aspect of the new product will the
listeners discuss next? (A) Dixon Avenue
(B) Grange Street
(A) The shape
(C) Corby Road
(B) The price
(D) Palmer Street
(C) The packaging
(D) The launch date
This is the end of the Listening test. Turn to Part 5 in your test book.
 READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible within
the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers
in your test book.

PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given
below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B),
(C), or (D) on your answer sheet.

101. Earlier this morning, a weather forecaster on 105. P & R Manufacturing will soon open another
CKCK radio---------cloudy skies in this area. office---------the southern district of
Dawson.
(A) predicted (A) in
(B) predicts (B) up
(C) predictable (C) against
(D) predictably (D) during

102. Filmore Corporation announced this morning 106. Star Vehicles has---------been considering
that it will acquire Alomar Inc. for $4.2 billion, new marketing techniques for the SV-2500,
------- the corporate giant’s plans to start its newest motorcycle.
expanding into South America. (A) more recent
(A) confirms (B) recently
(B) confirmed (C) recent
(C) confirming (D) recentness
(D) confirmation
107. The assistant marketing director will soon
103. By becoming a member of our preferred finish---------report detailing the results of our
shoppers club, you are entitled to a discount latest advertising campaign.
on every purchase you--------. (A) his
(A) make (B) he
(B) shop (C) him
(C) owe (D) himself
(D) use
108. Wei’s Shoe Store will not be open on
104. Before signing a rental agreement, we advise Wednesday, July 1,---------the national
inspecting all rental vehicles---------to make holiday.
sure there is no damage. (A) according to
(A) strongly (B) because of
(B) extremely (C) however
(C) firmly (D) therefore
(D) thoroughly

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109. We all know how difficult it is to begin a new 115. ------- Billingtons’ headquarters is in Los
job, so please make our new staff members Angeles, they do have offices in other
feel comfortable by speaking to each one of countries.
them---------after they arrive. (A) Thus
(A) essentially (B) Until now
(B) personally (C) Although
(C) exceptionally (D) Or else
(D) commonly
116. One of our station employees---------happy
110. Our section chief, Mr. Choi, is going to to carry your heavy suitcase onto the train for
explain our--------plastic-recycling policy to you.
the Board of Directors. (A) have been
(A) revising (B) would be
(B) revision (C) are being
(C) revise (D) is being
(D) revised
117. The head of Human Resources doesn’t have
111. Carolyn Ebbett in payroll needs your time time to interview Mr. Hassan today, so he has
sheets by Thursday---------she can mail your ------- it until next week.
paychecks before the weekend. (A) directed
(A) even (B) presented
(B) yet (C) belated
(C) also (D) postponed
(D) so
118. You will notice seven different units -------
112. In most cases, effective labor management the Washburn Firm that focus on serving
practices lead to--------productivity. customers in specific regions.
(A) increase (A) as for
(B) increases (B) between
(C) increased (C) within
(D) increasingly (D) because

113. Employees requesting additional days off 119. The branch manager announced that -------
must receive---------from their divisional reaches the sales target first will receive a
directors. $500 bonus.
(A) approvingly (A) who
(B) approval (B) whoever
(C) approve (C) whose
(D) approved (D) whom

114. August 12 is the---------for submitting 120. All amateur---------should read ‘Follow the
résumés to MacAuley Manufacturing Ltd. for Light’ by Nina Lopez because it provides
the new position. wonderful tips.
(A) calendar (A) photographs
(B) intention (B) photography
(C) deadline (C) photographic
(D) admission (D) photographers
121. As an employee here at Weitz Industries, you 126. Success here at Gregson Consulting is -------
are welcome to use the spacious company on the determination demonstrated by every
------- such as the exercise room free of single employee.
charge. (A) depend
(A) facilities (B) dependence
(B) guidelines (C) dependable
(C) products (D) dependent
(D) procedures
127. Posted on the bulletin board----------the main
122. The results of this survey suggest that people entrance is a list of safety rules that all factory
who buy Smooth Pro Shampoo once will not workers must follow.
------- buy it a second time. (A) from
(A) importantly (B) of
(B) necessarily (C) beside
(C) completely (D) with
(D) vitally
128. Mr. Wilson has done exceptionally -------
123. Our crews have experienced many ------- leading his team even though he has little
problems at the downtown building site, so experience in this field.

we have decided to postpone all construction

(A) partly
until next summer.
(B) well
(A) ongoing (C) ever
(B) dissolved (D) yet
(C) restrained
(D) considerate
129. Ms. Davis told everyone to finish reading the
draft---------tomorrow afternoon.
124. The color of the curtains that Ms. Jeffries
(A) with
received is not the same as the color -------
(B) toward
in our spring catalog, so she returned them.
(C) between
(A) pictured (D) by
(B) informed
(C) sampled
130. Since this year’s growing season was
(D) exposed
unusually long, this area experienced a huge
increase in its overall agricultural--------.
125. Certain---------shown on this Web site is sold
(A) construction
only at our main store in Oakville.
(B) movement
(A) advertising (C) output
(B) merchandise (D) research
(C) retails
(D) refunds

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 PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text.
Four answer choices for each question are given below the text. Select the best answer to complete the
text. Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 131-134 refer to the following announcement.

Nigel Pollok’s Young Inventors Workshops

Nigel Pollok is a highly regarded-----------in the fields of engineering and computer science.
131.
Mr. Pollok----------as head of product development at Hetfield Technologies for more than two
132.
decades. Drawing on his extensive experience, Mr. Pollok has organized several workshops
designed to get teenagers interested in science and technology.--------. This way, participants
133.
gain hands-on experience with new technology. Please note that there are no spaces left for the
workshops scheduled for May 23 and May 26----------, several spaces are still available for the
134.
May 24 and May 25 workshops.

131. (A) innovator 133. (A) During his time at Hetfield, he

(B) innovated accomplished many great things.
(C) innovating (B) One allows participants to actually
(D) innovation construct a robotic device.
(C) He was involved with the much-publicized
132. (A) is serving Meditek research project.
(B) will serve (D) Participants should specify their age on
(C) has served the registration form.
(D) had been serving
134. (A) Furthermore
(B) However
(C) In fact
(D) Similarly
Questions 135-138 refer to the following e-mail.

To: Bonanza Magazine <[email protected]>

From: Katy Livingstone <[email protected]>
Subject: Magazine Subscription
Date: November 17

Dear Sir/Madam,

I am writing about my subscription to Bonanza Magazine,----------s due to end on November 30.

135.
-------. My address has recently changed to 57 Baker Street, so please update my details
136.
accordingly. I’m also interested in finding out more about other similar---------you offer.
137.

I look forward to----------your reply and your instructions on how I should pay for my renewed
138.
subscription.

Regards,

Katy Livingstone

135. (A) which 137. (A) activities

(B) it (B) vacancies
(C) this (C) courses
(D) mine (D) publications

136. (A) I hope it will be possible to end the 138. (A) receive
subscription early. (B) receiving
(B) The quality of Bonanza seems to be (C) received
steadily decreasing. (D) will receive
(C) I would like to renew the subscription for
a further 6 months.
(D) Please send me confirmation once my
subscription has been processed.

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 Questions 139-142 refer to the following letter.

Eastern Electricity Company

1145 Holloway Ave, Halifax, NS, B3D 3L7

Dear Ms. Carlson,

-------. It seems as though you were mistakenly charged at a higher rate than usual, we
139.140.
have made a change to your bill and enclosed an accurate version with this letter. To be specific,

we deducted $68.49 in accordance with the actual rate at which you should have been charged.
Your monthly bill has been modifiedthe change. We would like to express our apologies
141.
for this--.
142.
Should you wish to discuss this issue, you may call me directly at 555-3877.

Sincerely,

Sam Saulnier
Customer Services Manager Eastern Electricity Company

139. (A) Thank you for your interest in 141. (A) to reflect
our electricity supply services. (B) is reflecting
(B) We are still waiting for your outstanding (C) will reflect
electricity bill payment. (D) reflects
(C) As requested, I checked the bill for your
electricity usage last month.
142. (A) request
(D) I would like to inform you of an upcoming
(B) cancelation
change to our electricity rates.
(C) error
(D) policy
140. (A) Likewise
(B) Instead
(C) As a result
(D) For example
Questions 143–146 refer to the following instructions.

Thank you for purchasing this pair of Aguilar Leather Shoes

Although you will probably own many pairs of shoes in your lifetime, none of the others will

match the beauty of your new Aguilar shoes----------, it is in your best interests that you try to
143.
keep them in good condition. Use a high-quality polish to maintain their----------appearance, but
144.
avoid liquid polishes and silicone sprays. When your shoes are wet, allow them to dry at room
temperature. Do not place them next to direct heat sources such as a heater or a fireplace.
------- may cause the leather to dry out, crack, and deteriorate. It is also important to remove dirt
145.
and dust regularly.--------. By doing this on a regular basis, you can prolong the lifespan of your
146.
Aguilar Leather Shoes.

143. (A) Otherwise 145. (A) Few

(B) For instance (B) Neither
(C) Even though (C) These
(D) Therefore (D) Much

144. (A) original 146. (A) We recommend using a soft damp cloth.
(B) various (B) You can return your shoes if you find a
(C) active defect.
(D) limited (C) Don’t forget to check our
online catalogue.
(D) These can be replaced very easily.

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 PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-
mails, and instant messages. Each text or set of texts is followed by several questions. Select the best
answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following e-mail.

From: Merlin Catering

To: Veronica Bannister
Subject: Office Party on June 12
Date: June 9

Dear Ms. Bannister,

We have made the requested amendments to your catering service for June
12. Please see below for details.

Order placed: June 6

Order Details: 75 Cheese & Ham Sandwiches
Comments: Quantity reduced to 50 at client’s request (June 9)

The appropriate amount will be deducted from the payment you made on June 6 and
returned to you within two business days.

We greatly appreciate your

patronage! Jeff Swank

Merlin Catering

147. Why was the e-mail sent? 148. What information is given to Ms. Bannister
(A) To recommend a new service to a client about her payment?
(B) To request additional information (A) She must pay an extra charge within two
(C) To inform a client about an inventory error days.
(D) To confirm an adjustment to an order (B) She should attempt to send it again.
(C) She will receive a partial refund.
(D) She sent an incorrect amount on June 6.
Questions 149-151 refer to the following notice.

Fernville Bake Sale

This year’s Fernville Bake Sale will be held on 29 May from 11 A.M. to 5 P.M. We are still seeking
volunteers to make and sell baked goods at the event. Interested individuals should register at
City Hall in advance. They will be provided with a table when they arrive at the site of the bake
sale, the soccer field of Alderman Public Park on Ralston Drive. All baked goods should be freshly
prepared and be accompanied by a list of ingredients.

The city council plans to put proceeds from the event towards several local urban renewal projects,
such as the painting and decorating of the local children’s hospital. Some funds will also be
allocated for future town celebrations and festivities.

If you would like to participate directly in the bake sale, or simply find out more information about
it, please contact Donald O’Dowd at [email protected]. We hope to see a large number of
people enjoying this fun annual event!

149. Where will the bake sale take place? 151. Who most likely is Mr. O’Dowd?
(A) At a city hall (A) The owner of a restaurant
(B) At a park (B) A local celebrity
(C) At a bakery (C) The founder of a charity
(D) At a hospital (D) A community event organizer

150. According to the notice, how will the city

council use some of the money from the
sales?
(A) To improve a building
(B) To host a painting exhibit
(C) To resurface city streets
(D) To boost local tourism

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 Questions 152-153 refer to the following text message chain.

nnant
e a hand. You’re also working today, right?

Moretz
people in my department were asked to come in over the weekend. What’s up?
nnant
ayment. I was going to use my department’s credit card, but it isn’t in the drawer where it should be. I need some flights booked for my business tr
Moretz
you on my department’s card. What are the details?
nnant
nshot. It’s the round trip that departs at 8:55 A.M.
Moretz
out right away.

nnant
d you all my other details in an e-mail. Hold on just a minute or so.

152. What problem does Mr. Tennant mention? 153. At 9:21 A.M., what does Ms. Moretz most
(A) He cannot access his department. likely mean when she writes, “I’ll sort that out
(B) A credit card is not in its usual place. right away”?
(C) A business trip has been rescheduled. (A) She will reserve some flights.
(D) Some flights have increased in price. (B) She will cancel a payment.
(C) She will revise an itinerary.
(D) She will call a department head.
Questions 154-155 refer to the following notice.

To: Ivan Karpov

From: Eva Olsen
Sent: Saturday, August 4, 3:12 P.M

Just leaving the wedding reception at the Holly Hotel. Finished late, but clients were delighted
with our work. Now heading directly to first consultation with potential clients considering using
us for grand opening party. Meet me at Platinum Books on the corner of 13th and Finch. You’ll
recognize the place, as it’s just across the road from the coffee shop we worked with last year.
Don’t leave the office without some of our sales brochures and pamphlets. I want to show the
potential clients what kind of decorations and entertainment we can provide. If the door of the
bookstore is locked when you arrive, just give me a quick call and I’ll have the proprietor let you
in. See you soon.

154. In what industry does Ms. Olsen most likely 155. What does Ms. Olsen ask Mr. Karpov to do?
work?
(A) Purchase some decorations
(A) Financial consulting (B) Change the location of a client meeting
(B) Event planning (C) Place some advertisements
(C) Building maintenance (D) Bring some promotional materials
(D) Recruitment

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Questions 156-157 refer to the following form.

Chemitek Corporation Security Keycard Issuance Form

Reason For Keycard Issuance

◯ New employee ● Replacement keycard
Employee Details
Name : Rita Brolin Position: Lab Supervisor Work Area : Laboratory B

In the case of the issuance of a replacement keycard, please specify the reason:
The last time I used my keycard was when I left my work area at 3 P.M. on Friday, August 7
to attend the annual training workshop across town. I had parked in the Basement Level 2 car
park, but the attendant has not located my card there. This morning, I completely searched
my apartment, but it hasn’t turned up. Unfortunately, I have no idea where it has ended up.
I confirm that the above information is accurate. In the case of a replacement keycard
resulting from personal loss, I agree to pay $25 as a processing fee on the date of
issuance.

Processed by: Adam Woodford

Replacement security keycard issued: August 10
Previous security keycard deactivated : ● Yes ◯ No ◯ Not applicable

156. What is suggested about Ms. Brolin? 157. What did NOT take place on August 10?
(A) She recently had a problem with her (A) A lost security keycard became unusable.
vehicle. (B) Ms. Brolin’s home was inspected.
(B) She has applied for a new position at (C) A lost security keycard was handed in.
Chemitek. (D) A processing fee was submitted.
(C) She attends a training workshop once a
week.
(D) She left Laboratory B on Friday afternoon.
Questions 158-160 refer to the following letter.

Mr. Grant Welch, Founder & Former President

Vertigo Cookware
346 Riker Street
Columbus, OH 43213

Dear Mr. Welch,

In late fall, Vertigo Cookware will kick off an advertising campaign for its new line of kitchen utensils and
appliances. This is set to commence in November and will wrap up in late January. The advertisements will
appear on popular social media sites and on several cable TV channels.

We briefly thought about advertising in magazines, but due to falling readership numbers, we opted not to.
Instead, we plan to promote our products on billboards in high-visibility areas.

Please find enclosed some draft drawings of some potential advertisements for your review. I look forward
to receiving your feedback. Although you are less involved with company matters these days, we still hope
to receive your approval and benefit from your expertise in advertising.

Best regards,

Devine Lynch, Marketing Manager

Vertigo Cookware

ENCLOSURES

158. When does Vertigo Cookware plan to begin 160. What has Ms. Lynch sent with the letter?
advertising its new range of merchandise?
(A) Customer feedback
(A) In October (B) Sales projections
(B) In November (C) Product prototypes
(C) In December (D) Design samples
(D) In January

159. According to the letter, what type of

advertising will Vertigo Cookware do
without?
(A) Billboard
(B) TV
(C) Internet
(D) Print

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 Questions 161-163 refer to the following letter.

arge role in the writing, he was one of three screenwriters who collaborated on the project. — [2] —. Tom Cartwright and Bruce Hear

161. What is the purpose of the letter? 163. In which of the positions marked [1], [2], [3],
(A) To point out an error and [4] does the following sentence best
(B) To review a newly released movie belong?
(C) To profile a renowned director “He joined the process to revise an earlier
(D) To renew a magazine subscription draft of the script.“
(A) [1]
162. Who most likely is Ms. Langley? (B) [2]
(A) A performer (C) [3]
(B) A screenwriter (D) [4]
(C) A producer
(D) A journalist
 Questions 164-167 refer to the following letter.

Ms. Singh, January 3

osition with us here at

bruary 2. As we discussed, this is a short-term position, but we can discuss the possibility of an extension at the end of this initial contract.

nagan, whom you will

d crops. Professor Flanagan personally suggested hiring you for the position after hearing from Dr. Marjorie Laing that you had performed w

I have enclosed a Cell Tech UK informational brochure and employee handbook. Please look
through these carefully and familiarize yourself with our policies, goals, and history. A contract is
currently being finalized and will be sent out to you no later than one week from today. — [4] —.

Sincerely,

Robert Bulger
Personnel & Recruitment Manager Cell Tech UK
Enclosure

164. What aspect of Ms. Singh’s employment offer 166. What will Ms. Singh most likely do next?
is NOT mentioned? (A) Confirm her acceptance of a contract
(A) The type of research she will assist with (B) Review some company information
(B) The date on which she will be paid (C) Contact Professor Flanagan to discuss
(C) The identity of her direct superior terms
(D) The duration of her employment term (D) Attend an orientation at Cell Tech UK.

165. What does the letter indicate about Professor 167. In which of the positions marked [1], [2], [3],
Flanagan? and [4] does the following sentence best
(A) He intends to hold an interview with Ms. belong?
Singh. “I’m certain you’ll prove to be a tremendous
(B) He received a recommendation from a asset to his research. “
colleague.
(A) [1]
(C) He is responsible for all recruitment at
(B) [2]
Cell Tech UK.
(C) [3]
(D) He has won awards for his scientific
(D) [4]
research.

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Questions 168-171 refer to the following online chat discussion.

Daniel Farnley,
Team Leader
[8:32 A.M] like to know what you think.

I’m so glad our logo is more prominent on them now. I lost a few potential
Sue Tipton
customers in the past because they couldn’t immediately be sure which
[8:34 A.M]
company I was with and what I was selling.

True, but I wish they were much smaller. People are often reluctant to take
Patrick Kent
large brochures. We had difficulty handing them out a couple of years back.
[8:36 A.M]
Don’t you remember that?

Carol Allen Well, I think the layout of the pages, plus the colors and fonts, are all really
[8:37 A.M] nice. Potential customers will like that.

Sue Tipton I agree. And Patrick, I don’t think these are too big. I don’t think you need
[8:39 A.M] to worry.

And I like that they now include coupons to get money off our kitchen
Eva Firmino
appliances. I think that’s one of the best ways to attract potential customers,
[8:41 A.M]
and it should

168. Who most likely are the people writing on the 170. What does Ms. Allen think about the new
message board? brochures?
(A) Sales representatives (A) Their fonts are difficult to read.
(B) Web site designers (B) They have an attractive design.
(C) Appliance engineers (C) They should be more colorful.
(D) Recruitment agents (D) They are highly informative.

169. At 8:36 A.M., what does Mr. Kent most likely 171. What is the opinion of Ms. Firmino about the
mean when he writes, “Don’t you remember new brochures?
that?”
(A) She thinks customers will find them
(A) He prefers to distribute large brochures. confusing.
(B) He thinks the team is unable to meet a (B) She is glad that they contain pictures of
deadline. products.
(C) He thinks the size could be problematic. (C) She thinks they could be improved further.
(D) He agrees that the logo stands out well. (D) She is pleased that they include
discounts.
Questions 172-175 refer to the following article.

Steelman Corporation Achieves Its Target

Boston (22 May) – Steelman Corporation is celebrating reaching its goal of reducing harmful
emissions at its manufacturing plant by 25 percent over the past two years. This target was first
announced when the Go Green Program was implemented by Boston’s mayor, Clark Grodin. The firm
is a leader in the production of steel and iron products for use in building and construction.

As with other companies involved with the program, Steelman has been praised by local residents for
its commitment to cutting down on pollution in the local area. In accordance with the conditions of
the program, Steelman made great efforts to reduce emissions by switching to machines with higher
energy efficiency.

Steelman’s CEO, Ken Milano, is delighted with the results. “When the factory was first constructed
five years ago, we were using inefficient machinery that created a high volume of toxic emissions.
But, since becoming involved with the program, we’ve changed our approach for the better, and we’re
happy to be limiting damage to our surrounding ecosystems.”

Steelman Corporation currently employs more than one thousand employees at its Boston plant and is
in the process of expanding the range of items it produces.

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172. What is the main topic of the article? 174. The word “conditions” in paragraph 2, line 2,
(A) Steelman Corporation is preparing to is the closest in meaning to
open a new manufacturing plant. (A) states
(B) Steelman Corporation is working to (B) evaluations
reduce pollution at its facility. (C) appearances
(C) Steelman Corporation has recently (D) terms
launched a new advertising campaign.
(D) Steelman Corporation has implemented a 175. What is indicated about the Go Green
successful recycling approach. Program?
(A) It was first implemented five years ago.
173. What does Steelman Corporation (B) It was devised by the CEO of Steelman
manufacture? Corporation.
(A) Construction materials (C) It has been positively received by local
(B) Household chemicals residents.
(C) Electronic devices (D) It has resulted in an increase in profits at
(D) Hybrid vehicles Steelman Corporation.
Questions 176-180 refer to the following leaflet and e-mail.

Mobius Guitar Strings Company

Mobius Guitar Strings Company has been a leading manufacturer of metal guitar strings for more than
thirty years. Made from the finest components, our strings are of the highest standard and are used by
many renowned guitar players, such as Stevie Noonan of the band Wyld Fyre.

Mobius guitar strings must be properly maintained in order to prolong their lifespan. When you do not
have them attached to an instrument, avoid storing them in a humid environment, as this will quickly
result in rust formation. Keeping them in a plastic bag is an easy way to prevent rust. On some guitar
models, dirt can build up on the strings and around the tuning pegs. With some broad tuning pegs,
you might need to clean the strings more often than expected, as such pegs can cause a build-up of dirt.
Smaller, more modern pegs tend to allow the strings to stay cleaner for longer. In all cases, use a dry
cloth to wipe the strings on a regular basis.

We provide a professional cleaning service at a reasonable price. If you wish to use this service, remove
your strings, place them in a plastic bag inside an envelope, and either mail them to or drop them off in
person at our business location at 308 Gilroy Street, Bracebridge, P1L 1R7.

Cleaning of six strings or less is a flat fee of $15.00. For each additional string, we charge an extra $5.
Cleaned strings will be returned by mail in approximately 7 to 10 days.

To: Mobius Customer Service

From: Charles Wright
Date: September 25
Subject: Re: String Cleaning

Dear sir/madam

I mailed my guitar strings to you for cleaning about three weeks ago, but have yet to
receive them back. Based on the information in your leaflet, I included a check for $25 for
eight strings. Please let me know how much longer the service will take. I mailed them to
your Carnegie Avenue location on September 6.

Best wishes,

Charles

Wright

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176. What is suggested about Mobius Guitar 179. Why did Mr. Wright send the e-mail?
Strings? (A) To find out if he qualifies for a special offer
(A) They are used by professional musicians. (B) To check the availability of some
(B) They are specifically designed for merchandise
beginners. (C) To complain about poor product quality
(C) They can be purchased through a Web (D) To request an update on a service
site.
(D) They are cheaper than other brands of 180. What did Mr. Wright fail to do?
strings.
(A) Include an accurate amount of money
(B) Send his strings to the correct location
177. According to the leaflet, what will damage (C) Place his strings in an envelope
Mobius Guitar Strings? (D) Include his original proof of purchase
(A) Installing them incorrectly
(B) Storing them in a plastic bag
(C) Cleaning them with a dry cloth
(D) Exposing them to humidity

178. What is indicated about tuning pegs?

(A) They should be removed when cleaning
guitar strings.
(B) They are manufactured by Mobius Guitar
Strings Company.
(C) They influence how often strings should
be cleaned.
(D) They should be replaced on a regular
basis.
Questions 181-185 refer to the following e-mails .

E-Mail MESSAGe

To: IT Services <[email protected]>

From: Tracy Kowalski <[email protected]>
Date: March 19
Subject: Security issue

Dear IT Desk:

Since your team finished installing the new retina scanners, I have been unable to access the
research labs on the fourth floor. Although my job here at Ozma Corporation rarely requires
me to visit the research labs, I do occasionally have business to conduct there. Being a
project manager, I would have assumed that I have full security clearance. I bumped into one
of your workers in the corridor and mentioned this issue to him. He advised me to contact
you with my company details. My employee identification number is 76254. I hope you can
rectify this problem as soon as possible. Thanks!

Tracy Kowalski

To: Tracy Kowalski

From: IT Services
Date: March 19
Subject: Re: Security issue

Dear Ms. Kowalski,

Thank you for contacting IT Services. Since you provided your name and the other
necessary information, I was able to confirm that you should indeed have full security
clearance and be able to access every area of our facility. Your retina scan from last year
should still work on the new scanners. Obviously an error has occurred, so I suggest doing
another scan in Room 233 today at 1 P.M.

For future assistance, please provide your workstation number and I will be able to access
all of your details even more quickly. The number is marked on the floorplan posted next
to the elevator on each floor. Many IT-related issues are more easily dealt with when we
can quickly look up the employee based on their workstation number.

Also, the next time you require assistance, simply reach me at extension 202 on the
company’s internal line. If I’m not immediately available, just leave a message with your
details and a description of the problem.

Regards,

Frank

Corrie

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181. What did Ms. Kowalski do before writing her 183. Where can Ms. Kowalski find her workstation
March 19 e-mail? number?
(A) She requested a new identification card. (A) On the underside of her desk
(B) She spoke with Mr. Corrie’s colleague. (B) On her company ID card
(C) She attempted to reinstall some (C) In her employee handbook
equipment. (D) On a diagram on the wall
(D) She contacted her direct supervisor.
184. In the second e-mail, the phrase “look up” in
182. How did Mr. Corrie verify Ms. Kowalski’s paragraph 2, line 4, is closest in meaning to
security clearance level? (A) observe
(A) By checking her room location (B) respond
(B) By inputting her details into a retina (C) search
scanner (D) admire
(C) By contacting a security guard
(D) By referring to her name and staff ID 185. How does Mr. Corrie recommend that Ms.
number Kowalski contact him if she needs help?
(A) By stopping by his office
(B) By sending him an e-mail
(C) By chatting via a Web site
(D) By calling him directly
Questions 186-190 refer to the following Web page, article, and review.

http://www.RTnotebooks.net/items_RTStellarange

Home Items Accessories Reviews Locations

Item: RT StellaV2.0 Notebook – Perfect for all your home-computing needs!

Item specification:
• Powerful WI-FI receiver allows Internet connectivity anywhere in your home
• Large screen dimensions enable watching a range of media
• The latest ProWrite Media Suite – easy to use for all your publishing needs!
• Immersive Omnisound audio system for an immersive media experience
• A stylish waterproof bag facilitates easy transportation outside the home
• The Elite Speedbyte processor for an optimized user experience

Purchase price: $349.00 (Plus delivery charge according to your area)

Notebook Owners Be Advised

Garvey City (June 9) – Malfunctions and system errors plague release of RT’s new product.

Assistant designer Patric Tarte today spoke at a press conference about the ill-fated launch of the RT
StellaV2.0. “I can confirm media reports that there is an issue with the battery mechanism, meaning
that some laptops are overheating. Our engineering team has worked tirelessly around the clock to
solve this problem, and we are now set to release Version 2.1. Anybody experiencing issues with their
notebook’s power unit can exchange it for the updated device or receive a full refund of the purchase
plus and shipping charge. To show our commitment to excellent customer service, we will pick up your
old computer from your home free of charge.”

To arrange pick-up, or to speak to one of their technical experts, please call 555-337-4373.

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 http://www.RTnotebooks.net/items_RTStellarange

Home Items Accessories Reviews Locations

ITEM: RT StellaV2.0 Notebook

I have long been a customer of RT and enjoyed their high-quality products. This time has been no
different. I live in a modern townhouse with several floors, so there is a large distance between floors. I
am able to get online through my laptop even when up in the attic! I did not find the ProWrite software
to be intuitive to use at first, but have become used to it over time. I know that the manufacturers have
acknowledged a fault with this product. However, this is not something I have encountered and I am
very happy with it. In my view, this is another strong product from RT!

Tracy Goodwitch
June 18

186. What is included in the purchase price of the 189. What does Ms. Goodwitch confirm about the
RT Stella notebook computer? RT StellaV2.0’s item description?
(A) Anti-virus software (A) The wi-fi receiver is extremely powerful.
(B) The delivery fee (B) The publishing software is easy to use.
(C) A waterproof travel case (C) The processor is extremely fast.
(D) Technical support (D) The screen is well-suited to watching
films.
187. Why was the article written?
(A) To advertise for a new staff member 190. What does Ms. Goodwitch suggest about her
(B) To publicize a company’s recent sales computer?
figures (A) It has been collected by a courier.
(C) To announce the signing of a contract (B) It has sustained water damage.
with a courier company (C) Its battery unit is fully operational.
(D) To provide information about a faulty (D) The screen was cracked upon delivery.
product

188. What is mentioned about owners of faulty RT

StellaV2.0 laptops?
(A) They must bring their laptop to a retail
outlet.
(B) They will be sent a replacement power
unit.
(C) They should follow an online
troubleshooting guide.
(D) They may receive a refund of at least
$349.
Questions 191-195 refer to the following e-mails and schedule.

TO: Don Wonder

FROM: Gabby Davidson
DATE: December 4
SUBJECT: Training day itinerary

Hi Don,

I’ve heard you’re going to be responsible for organizing our company training day this
year. As it’s your first time doing this, I thought I’d give you some hints. You’ll need to
send a schedule to all staff members ahead of the event. You will also need to check
the attendance of staff members on the day. I have already put together a list of all
employees expected to be there and have left this in the top drawer of your desk. On
the day, you’ll also need to hand out ID badges and allocations for the group projects
that will take place. I think it would be best for you to allocate people to groups with
people they don’t already know. That way, the projects can also be used as a morale
building exercise.

I am looking forward to what should be a memorable event. See you on the day!

Gabby

Redmond Law Services – Annual Training

Day December 9, 9:00 a.m. – 4:00p.m.

Expected attendees: John Rashford, Sally Bramington, Paul Newman, Ryan Renning, Holly
Valencia, Jose Censako, Tracey Truman, Gabby Davidson, Brian Wellington

9:00 a.m. – 11:00 a.m.: Corporate Law – What’s New?

Please assemble promptly in Meeting Room C for a rundown of the latest changes to legislature.

11:00 a.m. – 12:00 p.m.: Best Practice in Family Law

In-house speakers Sally Bramington and Ryan Renning will provide information collected from their
recent seminar in Los Angeles.

12:00 p.m. – 1:00 p.m.: Lunch

1:00 p.m. – 4:00 p.m.: Group Activity

Please see Don Wonder to receive your group allocations.

As many of you are aware, Ursula Pietersen is currently away on annual leave. As such, Sally Bramington
will be responsible for sourcing the caterers to provide our midday meal.

Schedule devised by Don Wonder

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 TO: Don Wonder
FROM: John Rashford
DATE: December 6th
SUBJECT: Training Day

Don,

Thank you for taking time out of your busy schedule in order to organize this year’s
training event. I also really appreciate your sending round a schedule of the day to
everyone.

I just wanted to get in touch with regards to a few things. Mr. Wellington should also
be involved in the 11:00am talk, as he also attended that seminar. I feel his insight
will be invaluable to the group. Also, I feel it would be best if we allowed people to
choose their own groupings for the afternoon activities rather than allocating them.
I’ve often found in the past that staff often work better when allowed to do so.

Thanks again. I anticipate a highly educational day.

John Rashford

191. What is suggested about Ms. Davidson? 194. What did Mr. Wellington do recently?
(A) She will not be attending the training (A) Organize a training list
event. (B) Make a sales pitch
(B) She has recently joined the company. (C) Take a trip to Los Angeles
(C) She has printed some ID badges. (D) Help draft changes to legislature
(D) She has produced a document.
195. What aspect of planning for the training day
192. In the second e-mail, the word “found” in do Ms. Davidson and Mr. Rashford disagree
paragraph 2, line 4 is closest in meaning to on?
(A) located (A) How to allocate employees to groups
(B) noticed (B) How to monitor attendance
(C) expected (C) How to arrive at the venue
(D) secured (D) How to order the events

193. What is Ms. Pietersen usually responsible

for?
(A) Arranging lunch catering
(B) Providing a welcome speech
(C) Handing out ID badges
(D) Checking employee attendance
Questions 196-200 refer to the following information slide, e-mail , and report.

Royale Burgers Grilling Workshop

Improving Equipment and Procedures

Grilling: The Current Method

* Kitchen staff use the Stendarr 300 Latch Grill.
* Manual grill adjustment required when changing between varying patty sizes
* Top plate heat: 215 °C, Bottom plate heat: 177 °C, Grilling time: 46 seconds.

Grilling: The Revised Method

* Kitchen staff use the Pegasus 450 Latch Grill
* Automatic adjustment when changing between varying patty sizes
* Top plate heat: 207 °C, Bottom plate heat: 173 °C, Grilling time: 57 seconds.

Advantages
→ More evenly cooked and flavorful beef patties
→ Reduced risk of undercooking and food poisoning
→ Improved customer trust and satisfaction

To: Royale Burgers Regional Managers

From: Ron Weston, Director of Operations
Date: February 11
Subject: Re: Grill & Procedure Trials

Dear Royale Burgers Regional Managers,

I was very pleased that you were all able to join the grilling workshop yesterday. It’s not often
that we have an opportunity to invite you all to headquarters, so it was nice to see some
familiar faces again. As I mentioned during the workshop, we would like several Royale Burgers
stores in our largest cities to take part in a 20-week trial using the new equipment and
procedures I presented to you. While the trial is ongoing, I would like you to provide progress
reports covering the effectiveness of the changes and the response from both staff and
customers. For this trial to work effectively, we need five stores each from London and
Birmingham, and at least three each from Manchester and Newcastle. These stores will be
required to replace the necessary equipment accordingly and follow the new cooking guidelines,
effective March 1.

Best regards,

Ron Weston
Director of Operations
Royale Burgers

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 WEEK 3 (March 24) - Overall Report on Trial of New Grills & Procedures
City Participating Stores
London 5
Birmingham 4
Manchester 3
Newcastle 4

nefits greatly
of meat and highly positive customer feedback. Kitchen workers at the Meadow Street branch in Manchester also noted the increased convenienc

196. According to the slide, why are changes 199. What is indicated about staff at the Meadow
being made to grilling procedures? Street branch of Royale Burgers?
(A) To reduce accidents among kitchen staff (A) They require 46 seconds to grill beef
(B) To facilitate the addition of new menu patties.
items (B) They have received some
(C) To cook food more quickly negative feedback from
(D) To improve the safety of food customers.
(C) They no longer need to adjust grill
197. What is true about the workshop discussed settings for different products.
in the e-mail? (D) They are pleased about a newly-
(A) It was held using teleconferencing implemented grill cleaning feature.
software.
(B) It was organized by regional managers. 200. What city did NOT provide the requested
(C) It took place at Royale Burgers’ head number of stores for the trial?
office. (A) London
(D) It is conducted regularly throughout the (B) Birmingham
year. (C) Manchester
(D) Newcastle
198. According to the e-mail, what are stores
participating in the trial required to do?
(A) Install the Pegasus 450 Latch Grill
(B) Change settings on the Stendarr 300
Latch Grill
(C) Reduce the cooking time for grilled
products
(D) Compare the performance of two new
grills

Stop! This is the end of the test. If you finish before time is called,
you may go back to Parts 5, 6, and 7 and check your work.