Oliveira Cadogan Souchon Levels Export Performance
Oliveira Cadogan Souchon Levels Export Performance
Oliveira Cadogan Souchon Levels Export Performance
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Anne L. Souchon
Loughborough University
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João S. Oliveira
PhD Candidate
School of Business and Economics
Loughborough University
Loughborough, UK
Email: [email protected]
John W. Cadogan
Professor of Marketing
School of Business and Economics
Loughborough University
Loughborough, UK
Email: [email protected]
Anne Souchon
Professor of International Marketing
School of Business and Economics
Loughborough University
Loughborough, UK
Email: [email protected]
Forthcoming:
1
Level of analysis in export performance research
Introduction
export performance either from the export function level of analysis or from the
export venture level of analysis. Export function level of analysis studies focus on the
overall export performance achieved by the exporting entity (e.g., Aulakh et al.,
2000; Brouthers and Xu, 2002; Cadogan et al., 2009; Ito and Pucik, 1993). Venture
level studies of export performance (e.g., Cavusgil and Zou, 1994; Katsikeas et al.,
2006; Lages et al., 2008; Morgan et al., 2004) look at the performance of an export
venture within the firm, where an export venture is defined as a single product or
product line exported by a company to a particular foreign market (Cavusgil and Zou,
Of course, the export function and the export venture levels of analyses are related
since firms’ export functions can be thought of as portfolios composed of those firms’
multiple export ventures (Katsikeas et al., 2000; Madsen, 1998). Thus, one can
export functions being the higher level units and firms’ export ventures being the
2
As Sousa et al. (2008) recognize in their literature review of the determinants of
export venture as the unit of analysis. Two observations are worrying, however. First,
there seems to be an assumption made by some authors and journal reviewers that
performance assessment at the export venture level is the only correct level to adopt
performance at the export venture level when measurement should take place at the
In this article, we examine the issue of level of analysis in models where export
export performance at the incorrect level of analysis, and providing for researchers
export performance, paying particular attention to issues that are pertinent to the
Export Performance
As Katsikeas et al. (2000) highlight, there are multiple ways of conceptualizing export
3
concerned with the degree to which exporters achieve their exporting goals and
objectives. For example, a firm might evaluate itself according to whether export
of outputs (e.g., revenues) to inputs (e.g., costs), and so includes traditional profit
Interestingly, the export effectiveness and efficiency constructs are not mutually
firm might have, as a performance objective, the goal of making a certain return on
investment for every dollar invested in their export operations. As such, an efficiency
performance.
According to Katsikeas et al. (2000), export adaptiveness refers to the firm’s capacity
definition shares conceptual overlaps with market orientation (Kohli and Jaworski,
(Cadogan et al., 2009), but there are few who would support the argument that
market orientation is, or falls within the domain of, firm performance. Furthermore,
there is evidence to suggest that the links between market orientation and sales
performance and between market orientation and profit performance are non-linear
(see Narver and Slater, 1990; Cadogan et al. 2009). If true, this is a problem for the
face validity of the “adaptiveness is export success” notion, because it implies that
4
increases in adaptiveness may sometimes harm sales and profits. Of course,
construct is rarely (if ever) going to be a variable that exporters themselves would
consider as a performance outcome, and for the reasons outlined above, we exclude
since they may play key mediating roles in shaping economic outcomes. For
country markets it operates in: firms operating in more country markets may find they
and so may be better able to ride out market shocks. Simultaneously, such firms
which they already operate. Accordingly, it would not be unusual for exporters to
have as a formal strategic objective the expansion of their export operations into new
one can clearly see that non-economic factors may become important export
performance indicators.
However, the export performance indicators of greatest interest are the economic
5
as profit margins, ratios, and growth trends. Ultimately, all profit-oriented businesses
With these observations in mind, we now turn our attention to the issue of the level at
Levels issues
Different research questions are posed at different levels within the firm, and as a
result, require data for theory testing that originate and refer to variables that exist at
different levels in the firm. When analyzing export performance determinants, the
questions. The first type of research question involves explaining variations in levels
variation). In short, the researcher wants to know why some firms outperform others
across some aspect of their export operations, and as a result, the export
performs relative to other firms. This type of research study has immediate and
obvious value, since it results in the identification of factors that improve the export
6
performance of companies. The second type of research question that researchers
performance of individual export ventures within the firm (i.e., intra-firm export
since they are seeking to understand why some export ventures within a firm
outperform other export ventures in the same firm. In our experience, it is not
ventures, even hundreds, and so identifying factors that cause poor or exceptional
performance within the population of firms’ export ventures can have merit,
findings to be valid, there needs to be a match between the level at which the theory
is constructed and the level at which it is tested (Klein et al. 1994; Mossholder and
Bedeian 1983; Rousseau, 1985). The implications for export performance research
are straightforward and clear. If one is interested in testing a theory about the
determinants of export performance, then the level at which the theory is developed
should govern the level at which variables are measured. What this means in
practice is laid down in Figure 1, which provides a road map in terms of the level of
the theory being developed (i.e., the focus of the research question) and the kinds of
data that are required in order to provide valid answers for these theories. We
7
First type of research question: determinants of the performance of firms’ entire
export functions
When the purpose of the study is the analysis of how the overall degree of export
performance achieved by the export function varies across firms, export performance
needs to be assessed at the level of the export function. It may be possible to do this
in two ways. First, one can collect data that directly provides information on the
performance of the entire export function (first column, Figure 1). For instance,
economic data in the form of total sales revenues across all the firms’ export markets
can be collated, or total profits accruing from export markets can be estimated.
Researchers are often interested in knowing how environmental or firm level factors
can shape the success of businesses’ export operations, and so in many situations,
the theory being presented is inherently at the level of the export function, and the
export function level may not, for one reason or another, have data that pertains to
The columns in Figure 1 show some additional sources of data. First, researchers
may have collected data at the level of a cohort of export ventures. For instance, the
performance data collected may pertain only to the firm’s export ventures within a
with assessing “total export sales to geographic area X”, since the cohort of ventures
8
contains all export ventures in the geographic area in question. Unless the ventures
within the cohort are representative of the entire set of export ventures making up
the totality of the firms’ export operations, the cohort based approach to export
The same can be said if the performance data are collected from a single export
venture. Here, the problem revolves around the question of whether the single
additional problem arises when one considers the fact that in practice, it is very
difficult to accurately measure export performance at the single venture level. That
is, while it may be possible to assess some kinds of economic performance (e.g.,
sales) at the venture level, the allocation of costs, and hence the determination of
accurate profit figures, is harder. As a result, export profit assessment at the venture
level is likely to be highly subjective, and perhaps even unreliable, because the
managers who provide the information simply do not know how profitable any single
Unfortunately, it is fairly common for researchers to sample only one export venture
(i.e., one lower level unit) per firm in their studies and use the results obtained in that
single export venture to make inferences regarding the firm’s overall export function
(the higher level unit) performance. This type of extrapolation corresponds to what is
9
level (in this case, the firm’s overall export function) based on results found at a
lower level (in this case, at the single export venture level). Such inferences may not
be valid because relationships found in a single export venture of the firm do not
necessarily hold for all the other export ventures in the firm and hence may not hold
for the export function of the firm as a whole. For example, as defended by Douglas
and Wind (1987), it is not realistic to expect that the same marketing strategy will
lead to the same performance outcomes in all the firm’s export ventures or, in other
marketing strategy and venture level performance will be constant across all the
firm’s export ventures. Since such homogeneity is a pre-requisite necessary for one
to be able to extrapolate the results found at the single venture level to the export
function level without incurring an upward cross level bias, the researcher should not
collect performance data at the single venture level for testing theory developed at
Exploring this argument further, a research study at the single export venture level
might indicate that adaptation of the marketing mix enhances the profit of the
venture. However, even assuming that the finding has internal validity for the export
venture in question (and this is questionable, given the difficulty managers have in
generalizable, then the implication would be that all firms should adapt the marketing
mix in every export venture, regardless of the number of ventures that they have. Yet
the latter conclusion is by no means certain, simply because the costs of adapting
the marketing mix in every product market combination may escalate quickly,
10
resulting in reduced profits for a large proportion of ventures, and hence lower profits
for the export function as a whole. Consequently, the dangers of generalizing from
the single export venture level to the export function level stem from the fact that
findings may be contradictory across the two levels. Single export venture level
findings, if replicated across all firms’ export ventures and aggregated (i.e., to reflect
the function level) may indicate very different outcomes from any one individual
venture level study. In this fictitious example, the results of the export venture study
would provide invalid information and using the findings from a single export venture
Moving to the final column in Figure 1, a researcher may collect performance data
from multiple export ventures within the firm in order to test theory developed at the
export function level. Data of this kind might be appropriate if one is confident that
representative sample of ventures may not be difficult in the case of firms that
number of ventures in the sample is close to the total number of ventures which
samples may become more difficult as the number and/or the diversity of ventures in
which firms operate increases – simply because data from larger samples may be
make inferences at the export function level may not be practical if one wishes to
11
Second type of research question: determinants of performance of a cohort of
ventures (i.e., a lower level unit) within firms’ export functions (i.e., a higher level
unit) varies across firms. This type of research objective suits situations where the
such cases, collecting information on the entire export function of the firm may not be
appropriate. Indeed collecting information at the overall export function level and
inferring the results to the cohort of ventures within the firm’s export function
make inferences at a lower level. Unless the relationships found at the export
function level hold at the cohort of ventures level, this type of cross level inference
will lead to biased recommendations for management and for theory development.
For example, the researcher may be interested in investigating the impact of export
export function portfolio. Cadogan et al. (2002) find that the relationship between
export market-oriented behavior and export performance is different for products and
for services exporters. Therefore, unless all the firm’s export ventures are service
ventures, collecting information at the export function level might mask the
relationships that exist for the service export venture cohort. Instead, the results
obtained at the export function level would reflect the effects of market orientation on
performance taking into account all the export ventures within the firm’s export
12
function (product, service and mixed ventures). In the case of this illustration,
collecting data at the overall export function level to test the effects of export market-
oriented behaviors on the export performance of firms’ service ventures would result
in biased findings.
In a similar vein, collecting performance data at the single export venture level to test
theory developed at the cohort of ventures level is not appropriate. Unless the single
relationships found at the single venture level to the cohort of ventures will result in
Collecting performance data from multiple export ventures within the firm’s export
function may also be unsuitable for the purposes of testing theory developed
representative of the cohort, and unless this is the case, there is no guarantee that
The ideal type of performance data to collect to test theory developed for a cohort of
export ventures is data that is specific to the cohort itself. For economic
performance, for instance, this might include generating data on export sales across
the cohort of ventures (e.g., export sales generated across the entirety of the firm’
ventures of type X), or asking management to estimate the profits attributable to the
cohort (i.e., costs and revenues attributable across the entirety of the firm’ ventures
of type X).
13
Third type of research question: determinants of intra-firm variances in export
As outlined earlier, the researcher may be concerned with studying how export
performance varies across multiple individual export ventures (i.e., the lower level
units) within the firm’s export function (i.e., the higher level unit) or, in other words,
Collecting performance data at the overall export function level is not suitable for
conducting this kind of study because it will not provide the researcher with within-
firm variance in export venture performance. It would also violate the principle that, in
order to obtain valid results, the level at which a theory is tested should match the
level at which that theory is developed. Collecting data at the cohort of ventures level
is also inappropriate here. Again, there is a cross level bias issue, and there is a
problem with the fact that the data will also fail to provide within-firm variance in
export venture performance. Obtaining data from a single export venture within the
firm’s export function is also unsuitable for the purposes of testing multiple venture
level theory. Again, the problem here is that performance data from only a single
export venture within firms will fail to provide data on intra-firm performance
variance.
performance differences, one should collect data from a sample of multiple ventures
within the firm. Of course, one also must consider the generalizability of the sample
14
successful ventures are sampled), then the findings obtained my lack generalizability
developed at the single export venture level. Specifically, in firms that are just
entering into export operations, and have only one export venture, researchers may
be interested in identifying the factors that eventually lead to venture success, and
greater internationalization (or venture failure, and retraction from export operations).
performance of the export function, data collection from only a single export venture
within the firm may not be appropriate, unless all the firm’s export ventures are
performance.
Furthermore, export function level theory tested on data collected from only a single
venture also may suffer from selection bias problems. For example, selection bias
might occur if, on choosing a single venture to provide data on, respondents are
drawn to those ventures that are more successful, say (either for social desirability
reasons, or because such ventures are top of mind). In the latter cases, the ventures
may be more successful because strategies and plans (such as adaptation of the
marketing mix) have paid off. Conversely, in those ventures where performance is
15
factors that are beyond management control, such as exchange rate fluctuations,
strategies and plans the firms implement (such as an adapted marketing mix) might
have little effect on success. If respondents select data from ventures that are
responsive to the firms’ strategies, the researcher may overestimate the impact of
the antecedent variables in the theoretical model. In this latter situation, the
marketing mix) has a strong performance impact across all export ventures, when
the real relationship between the strategy and performance is weaker than predicted.
Discussion
1. Export function-wide theory: the export performance of the firm is viewed in its
2. Export cohort-wide theory: the cohort is believed to behave differently from other
distinction is made between the performance levels achieved within the cohort of
export ventures.
16
performance levels are the subject of interest.
4. Single export venture level theory: a single venture within the firm is the focus of
study. Notionally, the study is not interested in the overall performance of the export
The data that are required to test theories developed at these different levels must
be appropriate to the level of the theory. And of course, research studies may be
interested in developing and testing multi level theories of export success, (e.g., a
study may contain theory at both the export function-wide level and intra-firm export
venture level), and so would require data from multiple levels for theory testing
purposes.
We also argue that attention is best focused on theories that have potential
usefulness for managerial practice, and that can assist managers in the task of
has strong potential to aid in this respect: factors that are shown to determine the
outcomes. Similarly, export cohort-wide theory can be used to develop more fine-
the idiosyncrasies of the different cohorts of ventures which constitute firms’ export
venture portfolios. The results can be used to provide export practitioners with
17
important venture cohorts (e.g., service export ventures; product export ventures;
high tech export ventures; commodity export ventures; new product export ventures),
and this may ultimately lead to increases in the overall level of performance achieved
Theories which are developed at the intra-firm export venture level analyze why,
within the same firm, different export ventures exhibit different levels of performance.
insights into the specific “levers” that influence the successes of specific ventures.
Accordingly, we argue that research at the intra-firm export venture level is a critical
piece of the jigsaw in terms of understanding the drivers of the overall, export
However, theories constructed at the single venture level have less obvious practical
relevance, since they ignore the fact that the export venture is nested within a
company, and instead treat the export venture as though its performance is of
ultimate interest. These theories exclude from consideration the overall export
of other export ventures within the firm. Yet, our earlier discussions highlight the fact
achievement of venture-specific sales goals) will come at a cost. Since these costs
will often be partly or wholly incurred outside of the venture (e.g., by production, or
individual export venture level may come at a price at the functional level that
outweighs the benefits attained at just one single venture. However, since only a
18
single venture is the focus of study, no information is provided about its broader
venture level, can produce biased findings and potentially lead to the presentation of
strongly recommend that results obtained in studies conducted at the single export
venture level be validated at higher levels (i.e., at the export function, cohort and
Conclusions
Export performance research has been topical for decades, and during this time, a
that export performance is not a single construct, but is multi-facetted, and that the
determinants of different kinds of export performance may differ. In the same vein,
we argue that researchers need to explicitly recognize that export performance can
occur at different levels in the firm, and that each level will require its own theory.
Furthermore, theory developed at one level may not hold for another level, and
export performance measured at one level may not be appropriate for testing models
19
Reflecting on the state of the art in terms of the export performance literature, we
notice some interesting patterns, and several important areas where research is
needed. First, while many studies examine export performance using either a
venture level approach (e.g., Murray et al., 2007) or a function level approach (e.g.,
Calantone et al., 2006), most seek inter-firm comparisons, in order to aid managers
Second, however, when researchers develop and test theory that is about a single
export venture performance, they rarely recognize explicitly that the research cannot
valid beyond the venture-specific level to the level of the entire export function.
submitting papers to scholarly journals is that their work can be rejected by reviewers
recent review from a leading journal, one of the authors received the following
comment from a reviewer who stated that the work suffered from problems with the
reviewer’s problem is that, in their opinion, all export performance research should
use the export venture level, regardless of the fact that the theory being tested is
developed at the export function level. Thus, the reviewer is trying to impose the idea
that a theory along the lines of “something that firms’ export functions do to varying
20
levels causes the export functions to have different levels of export success” should
not be tested by collecting data about the success of export functions. The illogicality
More subtle, but equally worrying, a second reviewer (of the same paper) had a
slightly different take on the performance measurement issue. This time, the
reviewer commented that the problem with the model was that it was developed at
the level of the export function. “[T]he study is undertaken at the overall [export
function] level. I am concerned about this[. E]xport performance …[is] likely to differ
from one export market to another… the use of the export venture as the unit of
analysis would have taken account of such differences across export markets that is
not possible in the firm level investigation employed in this study.” The logic of the
reviewer’s argument implies that, since ventures can vary in performance levels, only
Indeed, by implication, the reviewer is stating that theories about the determinants of
export function performance should not be developed and tested (because ventures
within an export function may have different performance levels) – only intra-firm
with this stance. We believe that it is perfectly valid to try to identify broad factors that
Unfortunately, invalid criticisms of the kinds illustrated here are not rare incidents, but
21
To put matters into context, within the broader marketing literature, business success
typically assessed at the level of the entire business (e.g., customer satisfaction,
at a specific sub level, such as a single product-market level, and using that
information as though it were a valid measure of the success of the whole of the
of business success, and that measures performance at the firm level (e.g., using a
Fourth, as the above discussions show, relying on data from a single export venture
analysis issue when developing their theory, and explain in their methodological
section how their data match the theory developed. For instance, if the theory is
then the appropriate level of measurement is at the functional level, and the
A number of areas for future research are also apparent from our previous
discussions.
First, much research has been undertaken that uses single ventures as the basis for
22
remain unsure as to the appropriateness of this practice. Future researchers need to
focus on testing the assumptions the research community has built up based on the
the cohort level or at the intra-firm level. Cohort research involves studying
inter-firm export success at the cohort level, while intra-firm performance research
the firm. Undertaking research of this kind, potentially, may contribute substantially to
theory and practice. On the one hand, it would open the door to the possibility of
identifying new antecedent variables, specific to the level of analysis chosen. On the
other hand, insights from research undertaken at the cohort and intra-firm levels may
export success and their determinants are related. For instance, in the context of an
variables that vary across ventures in the firm) of the relationships between venture
Finally, extending the reasoning above, it becomes clear that there is a need for
researchers to integrate higher and lower level models of export performance into
multi level models of export success. For instance, a multi level model of export
venture performance variance and factors that explain inter-firm variances in export
23
function performance. A model of this kind is likely to have stronger explanatory
power, and be able to provide more valid and precise information that can be used
24
Endnote
presented in the rows in Figure 1 is not exhaustive. For instance, an additional row
variation between cohorts of ventures within the same firm. However, the list covers
25
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View publication stats
Tentatively suitable
Export cohort-wide theory
Provided the sample of
What variables determine how the
ventures generalizes to
performance of a cohort of firms’ Not suitable Ideal Not suitable
the cohort of ventures in
export ventures varies across
Level the firm.
firms?
of
Theory Intra-firm export venture level Ideal
theory Provided the sample of
What variables determine how the Not suitable Not suitable Not suitable ventures generalizes to
performance of individual export the population of
ventures varies within the firm? ventures in the firm.
29