Maintaining lab operations in

extraordinary times

Dealing with operating impacts from the COVID-19 Coronavirus

DE.43375

GC/MS Thursday, April 16th

HPLC and LC/MSD Friday, April 17th
ICP-OES & ICP-MS Wednesday, April 22nd
LC/QQQ & LC/QToF Thursday, April 23rd
GC Thursday, April 30th
 Important general information for managing lab operations
Follow your SOP’s – but here are some additional things to consider
• How has operational changes affected your SOP’s? Are there impacts to instrument maintenance, qualifications, etc?
Has instrument usage changed as this may affect service/consumable replacement intervals? Document these and
prepare a plan to bring them online once you resume normal operations.

• Develop a new schedule/routine for working in the lab. This is a challenging time for everyone and routine helps
everyone acclimate to these impacts.

• Prioritize time in the lab - Can any tasks be shifted remote or online (training, remote monitoring, data analysis)? Is your
IT department aware of these and is bandwidth/VPN/remote access capable of handling this.

• Are service providers allowed on-site? Or is there remote work they can do? Discuss this before any scheduled visit.
Our service teams are currently offering free live video conferences to support labs around the world – more info at the
end of the presentation.

• Proactively replace lab consumables before you see performance issues. If ordering supplies, check if
shipping/receiving/logistics for your company has been affected.

• When you return to normal operations, have a detailed restart plan that outlines priorities and timelines. Agilent will
provide additional information on returning/restarting your lab in a few weeks.
ICP System Readiness

Paul Krampitz
Application Scientist
[email protected] 5800 ICP-OES
In This Section, We Will Discuss:

•Basic maintenance of the Agilent 5100 ICP-OES instruments.

•Daily, weekly and monthly regimes for good laboratory maintenance
practices.
•How to troubleshoot sample introduction problems.
•How to get support for anything associated with your Agilent ICP.
Quality ICP Data Begins with Maintenance

•Most instrument failures occur in the sample introduction area.

• Torch.
• Spray Chamber.
• Nebulizer.
• All tubing.
• Drain Assembly.
•Improper maintenance of this area can result in poor data quality.
•Establishing routine maintenance procedures can prevent problems.
•Refer to ICP Expert Help for videos on all maintenance procedures.
ICP Maintenance: Daily/Weekly

•Daily
• Inspect torch.
• Check nebulizer for blockage/pulsation.
• Rinse spray chamber after every use.
• Inspect peristaltic pump tubing.
• Empty waste vessel.
• Check water level in Argon Humidifier Accessory (if used).
• Wipe down exterior surfaces of your ICP.
• Inspect all other tubing and connections..
•Weekly
• Clean torch.
• Inspect cone (axial) or snout (radial).
Weekly Torch Maintenance

•Inspect Torch for Cracks or Deformations.

• Replace if necessary.
 Cracked.
 Broken.
 Partially Melted.
 Severely Eroded.

•Inspect injector tube for sample buildup.

•Inspect outer tube for deposits.
•The transport tubing between the spray chamber and
the torch should be cleaned weekly.
Weekly Maintenance

•Inspect and clean Snout.

• Remove and clean CCI.

• Consult the videos in the
ICPExpert Software help for:
− Torch removal and installation.
− Snout removal and installation.
− CCI removal and installation.
Cleaning the Torch (1)

•Rinse torch with de-ionized water to remove salt deposits, and allow
to dry before use.
•To remove other deposits or stains:
• Soak the torch in aqua-regia (3:1 HCl/HNO3) overnight.
• Rinse well with water and allow to dry before use
•Slotted outer tube for use with Axial Plasma will show signs of de-
vitrification after first use
• DO NOT spend time cleaning
• Monitor for cracks

Tip: Use pipe cleaner dipped in aqua-regia to remove persistent

compounds from injector tube.
Cleaning the Torch (2)

•Organic deposits:
• Remove deposits gently with spatula.
• Soak in H2SO4 & H2O2 (9:1).
Rinse with water, then methanol and dry.
• Rinse with CS2 to dissolve carbon.
• Injector tubes can be “flammed” with a propane torch or placed in a
muffle furnace.
•Torch lifetime is dependent on:
• Total dissolved solids level in samples.
• Plasma conditions.
• RF Power.
• Nebulizer flow.
• Plasma gas flow.
ICP Maintenance : Monthly/Yearly

•Monthly
• Clean spray chamber.
• Clean nebulizer.
• Inspect the state of induction coil.
• Verify that the water level in water recirculator is sufficient.
• Clean/check air filter on top of ICP.
•6 months
• Replace the water in the re-circulator/chiller and add Chloramine-T.
• Change argon filters (compressed gas cylinder).
•12 months
• Change argon filters (liquid dewar).
Spray Chamber Cleaning

•Glass Cyclonic
• Cleaning required when the sample aerosol begins to BEAD UP on the
spray chamber walls.
 Soak in aqua-regia, rinse and replace.
 Soak in Fluka 'RBS-25‘ or TritonX-100 (0.5%) overnight, rinse and
replace.

• Consult the videos in the ICP Expert software help library

for cleaning details.
Spray Chamber Cleaning – After Running Organics

Must clean out organics before running aqueous samples:

• Flush Spray chamber with solvent miscible in water and the organic solvent used.
 i.e., ethanol, iso-propyl alcohol
• Then rinse thoroughly with water
OR
• Use separate spray chamber for non-miscible solvents
 Reduces down-time due to cleaning
Nebulizer Cleaning

Glass Concentric :
• Soak in Aqua-Regia.
• Back Flush with Water Bottle or Vacuum.
 Syringe
 Nebulizer gas outlet
• Never sonicate as the inner capillary may shatter or crack leaving the
nebulizer useless.
Water Cooling System

•Set Thermostat at 25°C.

•Check for Correct Water Levels.
Fill with DI water only (Not 18.2 MΩ.cm Ultra Pure Water).

•Prevent growth of aerobic bacteria by adding Chloramine T Trihydrate.

• Only required when changing water.
• Add 1g for each liter of water (~0.1%) is adequate.

•Maintenance instructions detailed in Water Cooling Service Manual.

Cleaning the Water Particulate Filter

•Turn the water cooler off and disconnect it from the main power supply.
•Unscrew and remove the lower filter nut.
• Pull out the micron mesh filter.
• Using a mild detergent, clean the filter then
rinse thoroughly with de-ioinized water.
•Re-assemble the water filter and tighten nut. Check for leaks when chiller
operational.
Air Filter

•Air filter located on top of ICP.

• Housed in an opening, lift out using the
tab on the filter.

•Check monthly.

•Clean as often as required.

• Depends on cleanliness of laboratory.
• Wash with tap water or detergent
solution.
Troubleshooting: General (1)

•90% of all ICP-OES related problems are in the sample introduction

area.
•There are common procedures available to indicate if there is a
sample introduction problem.
•Diagnose sample introduction problems using Yttrium (e.g., 1000
ppm), or any element that gives a coloured plasma
• Bullet should not pulsate.
• Yttrium should penetrate plasma and not travel around the outside.
Troubleshooting: General (2)

If using Y, remember that the blue portion of the

plasma represents the NORMAL analytical
zone.
Radial normal analytical zone should be 5-16 mm
above the coil.
The red plasma tail should be fanned around the
cone orifice.
Wavelength Calibration

•Perform a wavelength calibration, ensure all lines are measured

successfully

•If your wavelength calibration fails:

• Check that polyboost is on – repeat if necessary
• Remake the Agilent tuning solution
• Inspect sample introduction area

•Wavelength calibration does not need to be performed daily

• Suggest weekly or monthly recalibrations
Drift During Analysis - Temperature Change

•Agilent optics are thermostatted at a stable 35 oC.

Unlikely that this type of drift will occur.

•If wavelength calibration is performed at a different temperature,

then the focus of the emission will be at a different spot on the
detector surface.
•A symptom of this can be change in emission intensity for the same
concentration.
•Correction Choices:
• Only perform wavelength calibration once optics are at 40 oC.
• To avoid warm-up delays at start-up, leave the main switch turned on.
The optics are then already stable at 40 oC.
Troubleshooting: Low Signal

Low analytical signal:

• Standards prepared incorrectly.
• Blocked nebulizer or low nebulizer gas flow.
• Blocked injector.
• Worn pump tubing.
• Conditions not optimized.
Troubleshooting: Poor Precision

Poor precision:
• Determine if it is drift or noise related.
• Run the Cu/Mn Ratio Method to monitor the drift.
• Check the nebulizer for blockage.
• Check the torch and injector tube.
• Check the pump and pump tubing.
Drift Test Using Cu/Mn Ratio

•Cu/Mn ratio method to monitor drift:

• Select a soft atomic line [Cu(I) 327.4 nm] and a hard ionic line [Mn (II)
257.6 nm].
• Measure the intensity at each line with a single solution when the
instrument is at optimum.
• Define the optimum ratio of Cu to Mn (on a clean working instrument
before hand).
• The value measured subsequently should not deviate more that 5%
from the optimum value.

•If deviation of the ratio is > 5%, clean nebulizer, spray chamber,
torch and replace pump tubes.
Troubleshooting: Noisy Signal

Noisy signal/Plasma pulsations.

• Contamination of the spray chamber.
• Air leak.
• Damaged pump tubing.
• Low pump speed.
• Partially blocked injector tube.
• Partially blocked nebulizer.
• High salt content.
Troubleshooting: Memory Effects

Elements typically exhibiting memory effects:

• Ag, Au, B, Hg, Mo, Si, Sn, W, Zr.
• Avoid using high concentrations of these as analytes.
Maybe pre-dilute samples (if known to be high in concentration)
• Ensure that the rinse time is adequate.
• May require 2% HNO3 blank solution to be run between samples
Plasma Robustness Test – Mg II/Mg I Ratio

14.0
012.0
Mg
0
10.0
Ratio
0 8.0
Rati 06.0
o
0
4.0
02.0
00.0
0 0. 0. 1 1.
8 9 1.
1 1. 1.
Power 2 1.
3 4
(kW) 5

Ratio of Mg (II) at 280.270 nm to Mg (I) at 285.213 nm

Intensity at 280 * 1.8 (Echelle factor)
Intensity at 285
Plot intensity ratio vs RF Power , Ratio > 10 corresponds to “robust” plasma
conditions
ICP Performance Tests

•Allow plasma to warm up for < 20 minutes (when poly is at temp).

•Go to Analysis page and recall a suitable worksheet.
•Stabilize the instrument on the method conditions.
•Run the worksheet using suitable solutions (QC solutions, blank).
•Evaluate the figure of merit involved (SBR, %RSD, detection limit,
resolution, etc.).
•A record (for example, stored worksheets) of system performance
for these parameters, since installation can help with checking the
current spectrometer performance.
 Agilent 5100 ICP-OES
Sample Introduction System

29 April 23, 2020 Agilent Restricted

Sample Introduction System Introduction

The sample introduction system provides the means

for taking a sample and introducing it to the plasma
for analysis

30 Confidentiality Label
Sample Introduction System Overview

Sample area
Nebuliser and spray chamber
What will be Torch Loader
covered in this
training . . . Torch
Peristaltic Pump
SVS +
Humidifier

31 Confidentiality Label
Sample Area

Make-up (sheath
gas) Connection
Future expansion
area (i.e. valve)

Nebuliser
Connection
Ball joint
connection and
clamp

One piece molded

drip tray for
Sample area drain
corrosion
resistance

Drain connection

32 Confidentiality Label
Nebuliser - Spray Chamber

Cyclonic double pass spray chamber

SeaSpray nebuliser • Helix nebulizer fitting, o-ring free.
• New UniFit sample line connector Solvent and acid resistant.
• EzyLok argon connects directly to • Ball joint and clamp to connect
nebuliser gas line. directly with torch
• New UniFit drain line connector

33 Confidentiality Label
Torch Loader

The torch loader allows:

• Ease of operation for the customer.
• Automatic connection of torch gases.
• Precise positioning of torch:
• Scanning for maximum signal no longer required.
• Automatically aligned within the work coil for
reproducible results.
• Avoids torch melts.

34 Confidentiality Label
Torch Loader
Pre-optic/RF Box
alignment pins
Ignitor The torch loader aligns the torch
contact
with the pre-optics and RF box to
ensure the injector position is
Plasma Gas correct.

Aux Gas

Torch handle
switch

35 Confidentiality Label
Loading The Torch

Rubber ring
retains torch
until handle
closed
Insert torch
with arrow in
front

Fully open
handle Torch
remains in
place even
with handle
open

36 Confidentiality Label
Torch Outers
Axial with
radial
viewing slot
The torch outer and
intermediate tube are one
part.
Standard torch is fully
bonded and not removable.
Semi demountable torch is
Radial torch available.
With shorter
outer There is to types:
• Dual view with radial slot.
• Radial

37 Confidentiality Label
Torch injectors
Injector Setback* Use/Application
Dia.
2.4mm 0.5mm Dual View

1.8mm 0.5mm Dual View

1.4mm 0.5mm Radial

1.4mm 2.0mm Organics

0.8mm 2.0mm Volatile organics

*Setback is distance from the

intermediate tube (injector tube to
intermediate tube)
All injectors can be used with either radial
or dual view outer tubes.
Injector is bonded to torch base and not
removable. This is required for injector
0.8mm 2.4mm position

38 Confidentiality Label
One Piece Torch

One Piece Torch

Black ring The standard torch will be a
Two Piece Torch
Grey ring one piece torch where the
outer tubes are not
removable.
One Piece torches have
black ring at the top of the
torch base.
SVDV-VDV 1.8mm Injector
All torch's engraved with Radial 1.4mm Injector
Injector ID, Part and serial
numbers

39 Confidentiality Label
Inert System (for HF)

Unique
clamp to
Ceramic hold ball
injector joint, spray
chamber
and torch
together

Plastic ball
Auxillary Gas joint coupling
Inert cyclonic spray Plasma Gas

chamber with OneNeb

40 Confidentiality Label
Assembling The Torch

Radial
Viewing slot When reassembling the torch it
is important to align so that:
a) The radial viewing slot on
the axial torch aligns with
the snout.
Torch alignment b) The plasma gas entry is
mark aligned with the base to
ensure correct tangential
flow.

Torch alignment Plasma gas

mark entry

Torch base
alignment mark

41 Confidentiality Label
Peristaltic Pump
Nut for pump pin

Peristaltic pump
interface board

42 Confidentiality Label
New Argon Humidifier Assembly (AHA)

To nebuliser
Uses semi permeable
membrane rather than
Use Grey bubbler.
4.0mm
connections Used with high salt samples to
Orange 3.2mm
connections
avoid blockages.
(for future use)
Partially fill bottle with DI
water.
Note: droplets of water may be
present inside the tubing, this
is normal and does not
indicate a problem

43 Confidentiality Label
ICP System Readiness

Paul Krampitz
Application Scientist
[email protected] 5800 ICP-OES
ICP-MS Top 5 tips to ensure ICP-MS performance
The main time robber in an ICP-MS lab is unplanned maintenance.

1 Change your pump

tubing
Pay attention to the
interface cones and 4
lenses
Prevent nebulizer
2 blockage
Take advantage of
Mass Hunter 5
Maintenance tools
Keep it clean: Torch
3 and Spraychamber

Proactively replace lab consumables before you see performance issues.

ICP-MS 1 Change your pump tubing

Tubing diameters
Drain tubing 1.52 mm ID
• Waste to be larger ID than sample ID
Agilent P/N G1833-65570

Chemical compatibility
• Ensure tubing is resistant to the solvent being used

Replace frequently Sample tubing 1.02 mm ID

• Pre-clean new tubing to remove potential contamination Agilent P/N G1833-65569
• Using “old” tubing can lead to problems with precision and stability
– Can also contribute to nebulizer blockage (if inside lining breaks down)
• Typical lifetime is ~5 days based on normal 8 hour working day
– Detach from tube holder after use – allows tube to “relax”

Maintaining tubes – What to check?

• Check 2 key things on pump tubing
– Roundness of tube – should not be any “flat” spots
– Tubing should still be elastic – replace if obviously stretched
• Don’t over tighten – just need smooth and even sample flow

Remember to check other tubing for wear, leaks and crimps

ICP-MS 2 Cleaning the Nebulizer
Symptoms

Never sonicate or attempt to clean with wire Low sensitivity

For normal cleaning: Poor stability

• Soak in 5% nitric acid for ~10 mins.

To remove a nebulizer blockage: Suction

• Use a dedicated nebulizer cleaning tool to force methanol solution through the tip; OR
• Reverse pump the nebulizer with the tip in solvent; OR
• Apply suction from the wide end of the capillary using a vacuum aspirator; OR
• Apply high pressure clean air via a tubing snugly fitted over the nebulizer tip (use with
caution) Pressure

For salt deposits:

• Soak the nebulizer overnight in a beaker of 25% alkaline lab detergent. Rinse with pure
water.

For “stubborn” deposits: Nebulizer cleaning tool

Agilent pn G3266-80020
• Soak the nebulizer overnight in conc. nitric acid. Use a pipette to ensure there are no air
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ICP-MS
3 Keep it clean
Spray Chamber

Routine cleaning:
• Soak the end cap and spray chamber in 5% nitric acid or Citranox for
>30 mins
• Rinse, dry and refit

If you see precision problems or droplet formation on the walls of the spray
chamber (beading):
• Soak overnight in a 25% detergent solution
– Best to leave it soaking for 24 hours
– Use any laboratory detergent
e.g. Fluka RBS25, Triton X-100, Decon 90 etc.
ICP-MS 3 Cleaning the Torch

Visually check the torch, bonnet and shield when removing the
torch
• Replace if deformed or chipped
Do not sonicate!
For routine cleaning:
• Soak in >5% nitric acid for ~30 mins
For more stubborn stains:
• Soak in bleach (e.g. Chlorox ©) overnight
• Soak in aqua regia (1:3 HNO3:HCl)
For salt deposits:
• Rinse with water to remove deposits
• Soak the torch overnight in a beaker of 25% Fluka RBS-25
detergent
Rinse and allow to dry
Caution! Reinstall only when dry
Torch damage due to incomplete drying
ICP-MS Re-installing the Torch

1. Refit the torch shield and torch bonnet.

2. Replace the torch into the torch holder.

3. Ensure the torch projection fits into the slot on the torch holder.

4. Can check the alignment of the RF coil when re-installing the torch.

5. Reconnect gas fittings and transfer tube from spray chamber.

6. Check torch alignment – esp. sampling depth (z position).

7. Test plasma ignites and instrument switches to “analysis” mode.

If plasma fails to ignite, check all connections for possible air leaks
ICP-MS 4 What’s the Right Way to Clean Interface Cones?

Routine Cleaning:
Simple clean with pure water
• Dip a cotton swab (pn 9300-2574) in pure water and clean both
sides of the cone
• Rinse with pure water
• Ultrasonicate the cones in pure water for >5 mins (typ. 20 mins)
• Repeat as required (aim for water to stay clean)

Only if performance is still not satisfactory, clean

with a 2% Citranox solution (pn 5188-5359)
(NOT MORE THAN 2%)

• Ultrasonicate in a 2% Citranox solution for max. 2-3 mins

• Rinse with pure water
• Ultrasonicate in pure water for >5 mins

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ICP-MS 4 What’s the Right Way to Clean Interface Cones?

ONLY for more severe contamination:

Clean with a 2% nitric acid solution
• Dip a cotton swab in 2% HNO3 and clean both sides of the cone
(DO NOT SOAK IN ACID)
• Rinse with pure water
• Ultrasonicate in pure water for
2 - 3 mins
• Rinse with pure water
• Ultrasonicate again in pure water
for an additional 2 - 3 mins

The cones must not be stored in pure water for more than 30 minutes or they will
become damaged by corrosion.
.
ICP-MS Re-installing the Cleaned Cones

• Check the condition of the graphite gasket and replace

if necessary

• Refit the skimmer cone using the removal tool

• Refit the sample cone and tighten by hand

• Check the vacuum levels to confirm correct installation

– Interface pressure: ̴500 Pa (~4 torr, 0.005 atm)

– Analyzer pressure: ̴0.002 Pa (~1.5 x10-5 torr, 2 x10-8 atm)

ICP-MS Condition Cones to reduce “Drift” (Instability) with Higher Matrix Samples

Li
Y
Tl
“Condition” cones prior to analysing samples with TDS > 0.5 %!

Condition new cones and cones after cleaning. Reduces drift due to
initial deposition of sample matrix on the clean cone surface

Condition cones at full sensitivity with either:

1. Tap water for ½ hour.

2. 0.3 % NaCL for 20 minutes.

3. ICSA solution diluted 10x for 20 minutes.

4. Samples.
 Lens Maintenance
ICP-MS 4 Symptoms

Low sensitivity

Cleaning the lens Poor stability

1. Disassemble lens
2. Scrub all surfaces and orifices with Bar Keepers
Friend/polishing paper
3. Rinse with tap water – Very Important
4. Sonicate in pure water for 5 minutes
5. Repeat sonicating in pure water 2 more times
6. Dry using clean gas – nitrogen or argon
7. Reassemble
8. Reinstall and run Lens Shortage Test

55 April 23, 2020

ICP-MS Integrated Discrete Sampling ISIS 3

7 port
For routine maintenance:
valve (incl.
online ISTD Fittings and ferrules
port) Check that they are not too tight and replace ferrules.
Tubing should be replace periodically.
Piston
pump
3-way
valve
ICP-MS Cell Gas Maintenance

If you have good sensitivity in nogas but little in gas mode

– Check the color indicator on the He gas filter
1. Purge cell gas
2. Check filter indicator
3. Replace filter if needed (~ 6 months for
smaller ones)

Part No. CP17973

ICP-MS 5 How the ICP Mass Hunter Software can help?
EMF (Early Maintenance Feedback)
Instrument Mainframe Early Maintenance feedback

EMF window shows usage of various

components and predicts when to perform
maintenance

All gauges and limit values are user definable

ICP-MS How the Agilent ICP Mass Hunter Software can help?
ICP-MS System Tips – User Log
Instrument Mainframe Maintenance Log

• Use the “Maintenance Log” to record routine and non routine maintenance
activities

• Maintenance log can track:

- When the maintenance activity was completed
- Operator who completed the maintenance
- Type of maintenance activity
- Any operator comments
ICP-MS ICP-MS System Optimization
Startup provides a simple, user-configured schedule
of system optimization and performance checks
– Automatically generate a Performance Report
– Provides a continuing record of system
performance
One-click expert AutoTune for simple optimization
– Ensures consistent performance from day to day
– Independent of operator experience
ICP-MS Recommended Procedures at End of the Day
1. Aspirate acid rinse solution for a few minutes before shutting off the plasma

– Helps to prevent sample deposition inside the nebulizer after the run

2. Extinguish the plasma and switch off the chiller

3. Remove the sample capillary from the rinse, start the pump again and pump
any remaining rinse solution from the spray chamber

4. Release the pressure bars on the pump tubing and remove the bridges from
the securing slot

– Ensure the tubes are no longer stretched over the pump rollers

5. Empty waste vessel

6. Close the current worksheet – leave Mass Hunter S/W running

7. Leave mains power and argon on

– Keeps instrument in stand-by mode (ensures fastest start-up)

ICP-MS ICP-MS – Recommended Maintenance Schedule

Daily:
− Argon and cell gas (He, H2, …) pressures
− Check peristaltic pump tubing for damage/deterioration
− Visual check of glassware
(connections OK, no filling of spray chamber or connector)
− Visual inspection of sample cone exterior (orifice shape & deposition)
Frequently, as needed - perform these operations:
− Empty the drain reservoirs
− Thorough visual inspection of interface cones
− Check nebulization
− Replace peristaltic pump tubing
− Clean/replace torch
− Check recirculation water level

Frequency and extent of maintenance depends on the usage of the instrument:

this overview assumes daily use, 8 hours/day.
For systems run 24/7, more frequent maintenance is required.
ICP-MS ICP-MS – Recommended Maintenance Schedule on your Hardware Maintenance Manual
ICP-MS Summary – Maintaining lab operations

Most “instrument” failures occur in the sample introduction area:

• Interface cones
• Peristaltic pump tubing
• Drain Assembly
• Torch
• Spray chamber
• Nebulizer

Improper maintenance of this area can result in poor data quality.

Establishing maintenance procedures can prevent problems.

Use the smart tools in the software Mass Hunter that can help you to overcome unplanned maintenance problems:
• Early Maintenance Feedback
• Maintenance Log
ICP-MS Other Support Resources for Agilent ICP-MS Users
Maintenance Video Disk (40 video clips for
maintenance)

Hardware maintenance
manual

Interactive troubleshooting
tool for high background

Interactive troubleshooting
tool for low sensitivity
Interactive troubleshooting
tool for plasma ignition
problem
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Additional online e-seminars and educational material
https://www.agilent.com/en/training-events/eseminars

https://www.agilent.com/en/training-events/eseminars/atomic-spectroscopy https://www.agilent.com/en/training-events/eseminars/openlab2

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For the most thorough and cost-effective approach to extensive online training
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Agilent University Online Education
Training without the Travel: Virtual Instructor-led Training

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Agilent offers customized live Instructor-led Training delivered remotely to a
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please reach out to your Regional Customer Education Coordinator team.

Virtual Instructor Led Training

Agilent has now introduced Live Instructor-led Training; delivered remotely
to a group of customers covering standardized contents
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&lid=1&app_id=3 ). This live e-Learning offers many of the benefits of
classroom training without the need to travel.
Contact Agilent Technical Support

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 In Summary

We at Agilent understand the restrictions and hardship many of you

are going through because we’re experiencing them as well

Given all that we are going through, Agilent remains a stable and continuing
resource to meet and exceed your analytical measurement needs

We are open for business and here to help

Any questions?
All unanswered chat questions will be followed up post-event.
Slides will be distributed to the email address you registered with.
 Any doubts?
Paul Krampitz: [email protected]
Ana Garcia: [email protected]