MGT604 Strategic Management

Assessment 3
CONTEMPORARY ANALYSIS
Executive Summary

This report is based on the findings of many newspaper and internet articles that
were analyzed as part of the Strategic Management process. ABC Analytics has
been defined as a company that provides commercial and artificial intelligence-
based applications to Medium and Large Scale Businesses around the nation.
Numerous distinct strategic impacts are found for ABC analytics, which supported
the organization in delivering much benefits. The significant aspects that dictated
its accomplishment are recognized in this task, such as an emphasis on creating
technology and taking responsibility of its personnel and overall well-being. This
was in the scope of the study's goal, which would be to determine the firm's
procedures. Based on a thorough investigation, a thorough assessment of the
company’s managerial approaches and techniques was offered. This study also
identifies and presents a potential action plan. It was suggested that the
organization acquire a strong knowledge management (KM) infrastructure and take
an information focused and individual focused strategy.
Contents
Executive Summary.....................................................................................................................................1
Introduction.................................................................................................................................................3
Aim..............................................................................................................................................................3
Discussion....................................................................................................................................................4
Conclusion...................................................................................................................................................7
Recommendations.......................................................................................................................................7
Introduction
ABC Analytics is the result of the amalgamation of two well-known specialised
firms, ALG Australia and ABCE Smith. ABC Analytics is an expert in SAP's
Enterprise Performance Management (EPM) family of products. They assist their
consumers in getting the most out of the SAP Strategy Management, Revenue
growth, and Cost Management solutions by implementing them quickly and
easily.1

In the area of Strategic Management, numerous news and internet sources were
tracked, and numerous distinct tactical implications was found, according to the
media that seemed to have much further consequences. ABC Analytics, a company
that provides commercial & artificial intelligence-based technologies to mid and
larger Sized Businesses throughout the nation, was the subject of the investigation.
Previously, the company has provided Enterprise Resource Planner (ERP) Setup
services. ABC Analytics is fast to keep up with the dynamic company demands
and adopts new technology in order to give innovative enterprise solutions. There's
numerous influential aspects that has facilitated the firm to excel like technological
innovations, taking care of its staff members and their well-being. The organization
deliberately utilized several conceptual framework for adopting appropriate
technology for corporate procedure improvements, as well as moral and humane
methods for asset entitlements. The company's resources and innovation and
infrastructure-based strategies had strategic implications and a beneficial effects on
the development of self-managed groups in their scrum environment. The
prospective plan of treatment is centered on generating innovative ideas that are
centered on the selected techniques, such as implementing the most up-to-date
technology and rules for personnel wellness.2

Aim
The aim of this research is to determine the procedures used by the chosen
company. ABC Analytics had implemented a number of methods to consolidate
and strengthen these procedures. The objective of the project is to thoroughly
assess the strategic management techniques that the business has discovered and
executed in order to ensure it is successful. This investigation also looks at the
philosophy that underpins their strategy classification choices and evaluations.
1
ABC Analytics | LinkedIn
2
Digital Business KPIs: Defining and Measuring Success (gartner.com)
Ultimately, the strategic plan of treatment that the company might take to
constantly enhance its processes will be investigated.

Discussion
ABC Analytics provides innovative solutions to medium and big businesses to help
them make better commercial decisions. To be relevant in industry, the corporation
must incorporate new technology. The present industry is well recognized to be
working in its Digitization Phase, often recognized as Industry 4.0. The next
industrial edition, according to industry and IT specialists, will be Version 5.0,
which will take use of advancements such as artificial intelligence, machine
learning, and associated mechanization. The corporation has learned that “Change
is Constant” is by far the most significant aspect of their operations. If there is one
thing that will not change, it is the constant growth of technology, the majority of
which is largely unpredictable. They alter one's mindset and deliver a major
breakthrough ahead. The firm cannot depend on traditional and out-of-date
procedures because it risks extinction. To prevent this danger of expiration, the
organization has devised a strategic plan that embraces new technology, moving
away from ERP-based solutions and toward current Business Intelligence &
Artificial Intelligence-based solutions.

The firm's next Strategic Management method, that has had a significant impact, is
to recruit the most up-to-date and competent assets to produce new goods in this
sector. A genuine caring and compassion for the firm's personnel is a crucial
proven strategy. The firm's management strategies lean further towards inspiring
and transformative leadership than conventional leadership. Product innovation
procedures are presently dependent on AI techniques, which implies the firm will
need to obtain the most up-to-date equipment and trained professionals to assist the
progress.3

ABC's guidelines on personnel healthcare services are the third strategic

management method that has had a significant impact. The company works in IT
business industry the, and the majority of its personnel spend considerable time
sitting on a recliner, leading to a somewhat inactive way of living. Many of the
firm’s initiatives have failed repeatedly caused by health difficulties affecting
much of its essential workers. This is why the corporation has decided to
implement this plan for a total overhaul of staff healthcare system. From the

3
(PDF) Transformational Leadership and Employee Engagement from the HRD Perspective (researchgate.net)
equipment they utilize to the seats and aesthetics they are integrated in, the
organization pays close attention to its assets.4

This strategy divides these components into two categories: personnel policy and
innovations. Numerous studies on Healthcare and Human Resources & Public
Healthcare System on Substitute equipment were assessed by the firm's Personnel
Department. It is an aesthetically built IT equipment, therefore which one is
generally pleasant for the operator depending on the individual. According to the
study, the IT equipment is the most crucial item for IT experts, thus the user should
be permitted to operate on it for one to 2 weeks prior purchasing it or finally
deciding. This is an appropriate opportunity to measure the user's feeling of
convenience. It's similar to office equipment or chairs in that "one size does not
suit everyone." Different types of Monitors may provide better convenience to
multiple individuals, and this should be determined. For Instance, for certain
people, the dual monitor, appears to be the ideal match, and it has been offered to
them as an alternate monitor choice while other prefer to work with single monitor.

Several of the firm's employees are required to operate in shifts. Because the
corporation views its people as the most valuable resource this might have, it has
made a policy to regulate shift work. The organization wishes to get away from the
negative effects of badly planned working nights responsibilities, which are clearly
dangerous. The firm has already been exposed to the terrifying reality. Analysing
its strategies indicated that the Night-time employees made several errors and were
more probable to provoke mishaps. They did, however, suffer sickness as
comparison to those who worked 9 to 5 shifts. This influence is being recognized
by smart businesses. Companies have been adopting the concept of running all-
night operations ever since invention of the fluorescent lamp, according to the
research. They believe that because they can function 24 hours a day, they could
make high-quality items in two or three sessions. They are capable of producing
the comparable level of excellence. This may not be the case, since it has
previously proved that there are increased risks of mistakes at night. As a result,
the corporation has eliminated all night-related activity. The organization
emphasizes a suitable work-life equilibrium with no prolonged periods as a
strategic objective. In comparison to earlier activities, the firm has generated
significantly superior items.

Adopting sophisticated tools to assess the well-being of personnel is another

strategic plan of treatment that the business may take. One of the reasons the firm
4
EUSSET Digital Library: IT Infrastructure for Workplace Health Promotion: Between self-management and
organisational coaching rhetorics
has done well since implementing this worker based strategic management strategy
is because its personnel are a cheerful bunch who are rarely sick. Mistakes and
accidents have become less likely to occur. To take the organization to the
subsequent level of success, the corporation must take a sophisticated perspective
to all it does. The analysis of strain indices, which may be regarded as an observant
approach that aids in the analysis of employment for risks of upper extremities
injury, is one approach provided by the study.5

This index represents a measure of job-related hazards. As a result, there is not a

danger that can be linked to a single employee doing this work. The following are
some of the factors that may be utilized in the analysis:

 Effort time per task cycle: this is a constant length as specified in the task to
be done.
 Amount of attempts per minute: this refers to the amount of attempt that
must be invested to complete this task.
 Wrist posture: this parameter specifies the wrist's rotation or postural control
in order to do this activity.
 Pace of effort: this is the needed rate at which the work must be
accomplished.
 Task length per day: the overall time spent on each task during the day.

The use of correct seats, furniture, keyboards, and the strategic placement of
devices such as printers and scanners can all help to limit the risk of injury. The
new objectives that must now be established are in the area of knowledge
management. The firm has obtained adequate expertise and created a practice in
which it has access to a large amount of research and data. To advance to the next
level, the firm's operations aim should be to handle acquired knowledge while
remaining focused on staff growth and related technological capabilities.6

Conclusion

The aim of this research is to determine the procedures used by the chosen
company, ABC Analytics. The organization has implemented many initiatives to
5
The Strain Index: a proposed method to analyze jobs for risk of distal upper extremity disorders - PubMed
(nih.gov)
6
Chaffey, Hemphill & Edmundson-Bird, Digital Business and E-Commerce Management, 7th Edition | Pearson
standardize and strengthen its policies, according to the study. The organization
had embraced individual-based and innovation-centric policies, according to the
report. Its strategic management practices focused on identifying new technology
and regulations that would benefit employees. ABC Analytics views its people as
perhaps the most valuable and vital asset, and it prioritizes their health at all
circumstances. This is the underlying philosophy that literally has paved the way
for their success, contrary to popular belief. A systematic plan of treatment really
was suggested, in which the organization may adopt a very competent perspective
to personnel health by reducing the likelihood of accidents, ensuring that staff are
healthier and function at their best.

Recommendations
Following a thorough examination of ABC Analytics' processes, an action plan
was devised to help the firm advance its cause of personnel health. It is suggested
that knowledge management is fundamental procedure towards achievement, and
that this must be included in any potential & prospective plans.7 According to the
most recent study on personnel health and knowledge management, most firms
lack technical mechanisms for managing organizational capabilities. The good
news is that most businesses have a decent idea of what knowledge management
entails. However, KM is only being currently practised and applied in a limited
way. Typically, there are several loopholes in company operations and the
appropriate KM that must be implemented. The organization will need to purchase
some kind of knowledge management solution or program, the interfaces of which
will be shown in Appendices.8 Many knowledge-sharing platforms, such as JIRA
or GitHub, promote cooperation and community information dissemination. To
address all of the practical difficulties, a knowledge management workflow
administration centred on JIRA Service desk solution stimulates the participation
of numerous colleagues and their supervisors.9

7
Knowledge audit framework : A case study of the malaysian electricity supply industry | Request PDF
(researchgate.net)
8
Knowledge Management in Theory and Practice, Third Edition | The MIT Press
9
PM-World-Journal-2015-January-Gasik-Analysis-of-knowledge-management-in-PMBOK-Guide-PMI.pdf
(sybena.pl)
Appendices