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Product. Can You Tell Me More About It?

The conversation outlines the sales process for a new beauty product called Beauty Plus 3.0. The sales representative promotes the product's ability to achieve clear skin within a week, addresses customer skepticism, and offers to answer additional questions if the customer returns. The representative maintains a polite, sincere demeanor throughout and builds rapport by learning the customer's name.

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Hazel Jane Mejia
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691 views2 pages

Product. Can You Tell Me More About It?

The conversation outlines the sales process for a new beauty product called Beauty Plus 3.0. The sales representative promotes the product's ability to achieve clear skin within a week, addresses customer skepticism, and offers to answer additional questions if the customer returns. The representative maintains a polite, sincere demeanor throughout and builds rapport by learning the customer's name.

Uploaded by

Hazel Jane Mejia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Module 5 Assignment

Outline a process, present a product or simply offer assistance to a stakeholder, client


or customer following the tips given in “How to Communicate with Clients & Customers” in
your Lecture Notes 2. Take into account your Program e.g. Accountancy, Engineering, Info
Tech, Education, Hotel and Restaurant Management. The output / your assignment is in the
form of a conversation.

Me: Good morning ma’am! Welcome to Beauty Plus. Is there anything I can help you with?

Ms. Geraldine Valle: Ah yes, I would like to ask more about your newly released beauty
product. Can you tell me more about it?

Me: Of course ma’am. This is Beauty Plus 3.0. Unlike our first versions of Beauty Plus, Version
3.0 is what I going to recommend the most. Our recent versions are only mild and could even
take more time to even achieve the skin that you wanted. However, with Beauty Plus 3.0, you
will achieve your dream skin just within 1 week!

Ms. Geraldine Valle: 1 week? Are you sure about that?

Me: Yes ma’am. If you have some spare time, you could visit our social media websites and
pages where you could see the latest reviews of our products.

*Me showing her our official Facebook page and present to her the recent reviews about
Beauty Plus 3.0 with a smile on my face*

Me: As you can see, just after 2 weeks of being released to the market, our customers have
already posted their reviews after buying and using Beauty Plus 3.0. We have received no bad
reviews so far and still we are monitoring our customer’s responses and inquiries about the
product.

Ms. Geraldine Valle: It looks fake to me to be honest. How could someone possibly get clear
glass skin in just one week? I have never seen nor encountered such a thing.
Me: I know what you are thinking ma’am. Many did not believe as well and we respect your
opinions. Nevertheless, the only thing that I could assure you is that our products are 100%
safe, effective and worth the price.

*Ms. Geraldine Valle puts on a thinking face on whether to buy the product or not”

Me: If you are still having second thoughts, you could come back here at our shop and ask for
me on the counter if you have finally decided to buy Beauty Plus 3.0. I will gladly assist you with
your queries and guide you on how to properly use or apply it.

*I am keeping a smiling face while talking to Ms. Geraldine looking at her in the eyes to show
sincerity in my words*

Ms Geraldine Valle: I will surely come back and look for you here! Thank you for entertaining
my questions. Though I know, I have probably talked too much about your product. By the way,
my name is Geraldine and it is a pleasure to meet you.

Me: Thank you so much Ms. Geraldine and the pleasure is mine. I am looking forward to seeing
you here on our shop again! And no worries ma’am. I am glad I could help clear your thoughts
about our product. Have a nice day ma’am Geraldine!

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