Ajef Doc 001 - PQP

SAUDI ARAMCO Southern Area Projects Department Document No.
:
AL JANADRIYAH EXHIBITION FACILITY, AJEF-DOC-001/PQP
AR-RIYADH Revision: 01
EASTERN TRADING & CONT. EST. Date: 18 May 2015
PROJECT QUALITY PLAN
Contract No. 3000613310
Southern Area Projects Department

Community & Infrastructure Projects Division
AL-JANADRIYAH EXHIBITION FACILITY, AR-RIYADH
Rev. Date Reason for Issue Prepared by Checked by Approved by

00 16/08/2014 Bid Attachment JCZ AHI SPR
01 18/05/2015 Bid Attachment JMD AHI SPR
Informatics reference: Document date Printing Date

JEF-DOC-001_PQPa 8/26/2014 8:48:00 AM 19/05/2015 00:02
The content of this document is strictly confidential.
The content cannot be used, copied, or submitted to third parties without written consent of ETE Group
This document or /and his attachments are subjected to revisions / modifications. Before using this document,
please verify to have the updated document.
Whoever comes in possession of this edition, is obliged to cancel or destroy any previous copies in his hands or
duplicates submitted of with he must have evidence tracking
SAUDI ARAMCO Southern Area Projects Department Document No.:
SECTIONS SUMMARY AND STATUS
SECTIONS REVISION
STATUS
SECTION DESCRIPTION
0 0 0 0 0 0 0
0 1 2 3 4 5 6
SECTIONS SUMMARY AND STATUS X X
PREFACE X X
PROJECT QUALITY POLICY STATEMENT X X
CROSS REFERENCE TO ISO 9001:2008 X X
PART – I
QUALITY MANAGEMENT SYSTEM
1 GENERAL X X
1.1 SCOPE AND OBJECTIVE
1.2 QUALITY PLAN MANAGEMENT
1.3 GENERAL PROJECT SCOPE OF WORK
1.4 SPECIFIC SCOPE OF WORK
1.5 TERMINOLOGY AND DEFINITIONS
2 PROJECT ORGANIZATION X X
2.1 GENERAL
2.2 APPENDIX
REFERENCE DOCUMENTS AND PROJECT

3 X X
DOCUMENTATION/ DELIVERABLES
3.1 GENERAL
3.2 REFERENCE DOCUMENTS
CONSTRUCTION PROGRAM PLANNING AND

4 X X
CONTROL
4.1 GENERAL
SECTIONS REVISION
STATUS
SECTION DESCRIPTION
0 0 0 0 0 0 0
0 1 2 3 4 5 6
4.2 RESPOSIBILITIES
4.3 METHODOLOGY
4.4 PLANNING, SCHEDULING, PROGRESS &

EVALUATION REPORTING
5 DOCUMENT AND QUALITY RECORDS CONTROL X X
5.1 SCOPE
5.2 GENERAL
5.3 DOCUMENT PREPARATION
5.4 CHANGES
5.5 RECEIPT
5.6 DISTRIBUTION
5.7 CONTROL AND PROTECTION OF SAUDI ARAMCO

ENGINEERING DATA
5.8 DOCUMENTS AND RECORDS CENTERS
5.9 PROJECT RECORD BOOKS
5.10 AS - BUILT DRAWINGS
5.11 APPENDICES
PREPARATION AND MANAGEMENT SYSTEM OF

6 X X
CONSTRUCTION WORKS QUALITY PLAN
6.1 SCOPE
6.2 REPONSIBILITIES
6.3 SAUDI ARAMCO TYPICAL INSPECTION PLAN

SECTIONS REVISION
STATUS
SECTION DESCRIPTION
0 0 0 0 0 0 0
0 1 2 3 4 5 6
6.4 MANAGEMENTS OF INSPECTION POINTS
6.5 TEST AND INSPECTION DOCUMENTS
6.6 TEST AND INSPECTION SCHEDULE AND STATUS
6.7 APPENDICES
7 SITE TECHNICAL SUPPORT SERVICES X X
7.1 SCOPE
7.2 RESPONSIBILITIES
7.4 PROCEDURES
7.5 APPENDICES
8 QUALITY CONTROL ACTIVITIES X X
8.1 GENERAL
8.2 INSPECTION AND TEST PLAN MANAGEMENT
8.3 QUALITY CONTROL ACTIVITY COORDINATION
8.4 INSPECTION AND LOG BOOKS
8.5 CONSTRUCTION MATERIAL CONTROL
8.6 DOCUMENT CONTROL
8.7 PLANT FACILITIES TESTING, PRE-

COMMISSIONING AND COMMISSIONING WORK
QUALITY CONTROL
8.8 PROJECT RECORDS BOOKS
8.9 SPECIAL PROCESS PROCEDURES

SECTIONS REVISION
STATUS
SECTION DESCRIPTION
0 0 0 0 0 0 0
0 1 2 3 4 5 6
8.10 MANAGEMENT OF MEASURING AND TESTING

EQUIPMQNT
8.11 APPENDIX
9 QUALITY ASSURANCE ACTIVITIES X X
9.1 GENERAL
9.2 MANAGEMENT REVIEW
9.3 DOCUMENT REVIEW
9.4 QUALITY AUDITS AND QUALITY SURVEILLANCE
9.5 NON-CONFORMITIES
9.6 PREVENTIVE/CORRECTIVE ACTIONS
9.7 PERSONNEL QUALIFICATION AND TRAINING
9.8 STATISTICAL TECHNIQUES
9.9 APPENDICES
10 CONTROL OF NON-CONFORMANCE PROCEDURE X X
10.1 SCOPE
10.2 OBJECTIVE
10.3 REFERENCE
10.5 PROCEDURES
10.6 APPENDICES
SECTIONS REVISION
STATUS
SECTION DESCRIPTION
0 0 0 0 0 0 0
0 1 2 3 4 5 6
PART – II
QUALITY PLAN FOR PROCUREMENT &
MATERIALS MANAGEMENT
11 PROCUREMENT PLAN X X
11.1 SCOPE AND PURPOSE
11.2 REFERENCE
11.3 ETE’S MATERIAL SUPPLY PORTION
11.5 PROCUREMENT PROCEDURE
11.6 APPENDICES
11A MATERIALS MANAGEMENT PLAN X X
11A.1 SCOPE AND PURPOSE
11A.2 CORRELATION WITH OTHER

PROCEDURES/DOCUMENTS
11A.3 RESPONSIBILITIES
11A.4 MATERIAL IDENTIFICATION AND

TRACEABILITY
11A.5 RECEIVING INSPECTION OF MATERIALS
11A.6 STORAGE
11A.7 PROTECTION AND PRESERVATION OF

MATERIALS DURING STORAGE AND
CONSTRUCTION PERIOD
11A.8 ISSUING AND INVENTORY CONTROL
11A.9 OVERAGES, SHORTAGE DAMAGES REPORT

SECTIONS REVISION
STATUS
SECTION DESCRIPTION
0 0 0 0 0 0 0
0 1 2 3 4 5 6
11A.10 MATERIAL RETURN FROM SITE STORE
11A.11 APPENDICES
PART – III
QUALITY PLAN FOR CONSTRUCTION & X X
PRE-COMMISSIONING PLAN
12 CONSTRUCTION AND PRE-COMMISSIONING PLAN X X
12.1 SCOPE AND PURPOSE
12.2 REFERENCE
12.3 RESPONSIBILITY
12.4 QUALITY CONTROL P[ROCEDURES
12.5 SAUDI ARAMCO TYPICAL INSPECTION

PLANS(SATIP’S)
12.6 PRE-COMMISSIONING PLAN
13 QUALITY ASSURANCE FORMS (ATTACHMENTS) X X

PREFACE
This Project Quality Plan shall be used as reference during the implementation of
Contractor’s contract scope with SAUDI ARAMCO, Project Requisition No. 3000613310
referred herein as “AL-JANADRIYAH EXHIBITION FACILITY AR-RIYADH”.
The preparation of this Project Quality Plan is correlated with ETE established Company
Quality Manual and its Operating Procedures, which describes the Management Policies
and commitment of its resources to support the effectiveness of the Quality system
implementation in all of its business operations.
This Project Quality Plan is subdivided into three (3) parts, i.e.:
Part I Quality Management System
Describes the overall Management Functions and Quality system to be adopted

which covers organizational structures, planning and controlling of the resource
inputs and actions in satisfying the Quality objectives as set forth by Saudi
Aramco, the Quality Inspection Procedure and Quality Management System-
Requirements of ISO 9001:2008.
Part II Quality Plan for Material Procurement and Material Management
Describes the Quality Control Activities during the Procurement Phase and Material
Management at Site to assure the procurement of Equipments, Materials &
Services conforms to the contract requirements.
Part III Quality Plan for Construction and Pre-commissioning
Describes the Quality Control Activities or Quality System Procedures covering

each work phase, i.e. Civil Works, Associated Civil Works, Electrical & Mechanical
Works, Special Works Processes & Pre-commissioning that includes Inspection &
Test Plans (ITP’s), and the QP Management approach for the Readiness to Testing
and Pre-commissioning.
.
It is therefore expected that those who deal with the performance of this Contract job shall
adhere to this Project Quality Plan and thus, contribute to the attainment of the Company’s
expected quality standards and objectives of the overall Project.
______________________
Engr.Sinan Bu-Khamseen
General Manager
PROJECT QUALITY POLICY STATEMENT
Eastern Trading & Contracting. Est. (ETE) is committed in maintaining its proven,
reliable performance with the Company for the Contract Job Execution of the project, AL-
JANADRIYAH EXHIBITION FACILITY AR-RIYADH, in achieving the objectives of the
Contract.
We, at Eastern Trading and Contracting. Est. are committed to:
1) Effective implementation of Quality Management System by involving all the

employees and continually improve all the processes under the Scope.
2) Enhance the Customer Satisfaction by timely completion of the projects at affordable

cost.
3) Incorporate proper Training and safety consciousness in each Process.
______________________
Engr.Sinan Bu-Khamseen
General Manager
CORRESPONDENCE BETWEEN ISO 9001:2008 &

THIS PROJECT QUALITY PLAN
ISO 9001:2008 Project Quality Plan

ISO 9001:2008 Clause Description
Clause No. Sections
4 Quality Management System
4.1 General Requirements This whole of PQP
4.2 Documentation requirements
4.2.1 General This whole of PQP
4.2.2 Quality Manual This whole of PQP
4.2.3 Control of documents Sections 3, 5 and 7
4.2.4 Control of records Sections 3, 5 and 7
5 Management Responsibility
5.1 Management commitment Section iii
5.2 Customer focus Section iii
5.3 Quality Policy Section iii
5.4 Planning
5.4.1 Quality objectives Section iii
5.4.2 Quality management system planning All the Sections of PQP
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority Section iii and 2
5.5.2 Management representative Section iii
5.5.3 Internal communication All Sections
5.6 Management Review
5.6.1 General Section 9 under 9.2
Section 9 under 9.2, 9.3

5.6.2 Review input
& 9.4
Section 9 under 9.2, 9.3

5.6.3 Review output
& 9.4
6 Resource Management
6.1 Provision of resources All Sections
6.2 Human resources
6.2.1 General Sections 2 & 9 under 9.7
6.2.2 Competence, awareness and training Sections 2 & 9 under 9.7
6.3 Infrastructure All Sections
All Sections & Project

6.4 Work environment Loss Prevention Program
Manual
7 Product Realization
7.1 Planning of product realization Sections 11 to 12
7.2 Customer related processes
Determination of requirements related to the

7.2.1 Sections 11 to 12
product
7.2.2 Review of requirements related to the product Sections 7 & 11 to 12
7.2.3 Customer communication Section 7
7.3 Design and development
7.3.1 Design and development planning Not Applicable
7.3.2 Design and development inputs Not Applicable
7.3.3 Design and development outputs Not Applicable
7.3.4 Design and development review Not Applicable
7.3.5 Design and development verification Not Applicable
7.3.6 Design and development validation Not Applicable
7.3.7 Control of design and development changes Not Applicable
7.4 Purchasing
7.4.1 Purchasing process Section 11
7.4.2 Purchasing information -do-
7.4.3 Verification of purchased product -do-
7.5 Production and service provision
7.5.1 Control of production and service provision Sections 4, 6 & 11 to 12
Validation of processes for production and service

7.5.2 Sections 11 to 12
provision
Section 11 & 11A under

7.5.3 Identification and traceability
11A.4
Section 11A under

7.5.4 Customer property
11A.5.2
7.5.5 Preservation of product Section 11A under 11A.7
7.6 Control of monitoring and measuring devices Section 8 under 8.10
8 Measurement, analysis and improvement
Section 9 under 9.2 &

8.1 General
Sections 11 to 12
8.2 Monitoring and measurement
Section 8 under 8.4 &

8.2.1 Customer satisfaction
Sections 11 & 12
8.2.2 Internal audit Section 9 under 9.4
8.2.3 Monitoring and measurement of processes Sections 11 to 12
8.2.4 Monitoring and measurement of product Sections 11 to 12
8.3 Control of non conforming product Section 9 under 9.5 & 9.6
8.4 Analysis of data Sections 8, 9, 11 to 12
8.5 Improvement
8.5.1 Continual improvement Section 9
8.5.2 Corrective action Section 9 under 9.5 & 9.6
8.5.3 Preventive action Section 9 under 9.5 & 9.6

1. GENERAL
1.1 SCOPE AND OBJECTIVE

This document summarizes how the CONTRACTOR shall manage the Contract
Agreement Work Scope based on the Quality System as set forth in the
CONTRACTOR Quality Manual and correlated with the CLIENT Documents which
identifies the scope of work.
CONTRACTOR Quality Management System document’s structure this Project Quality
Plan describes the implementing procedures of the CONTRACTOR’s General
Policies and Procedures covering the management functions of organizing,
planning and controlling the required resource inputs and specific actions to meet
the objectives of the Procurement and Construction activities of the Project
pursuant to the quality requirements.
The prime objectives of this Project Quality Plan is to ensure effective planning and
facilitate understanding of the specific quality practices, resources and sequence of
activities relevant to all phases of the Contract Job and thus, smoothly implement
the plan in timely manner and meet the overall quality goal of the project.
1.2 QUALITY PLAN MANAGEMENT

This document has been prepared by the CONTRACTOR QA/QC Department with
the necessary technical assistance from the key members of the Project Team.
It has been initially reviewed and approved by the CONTRACTOR Corporate
QA/QC Manager and authorized by the General Manager and subject for final
review/approval of the CLIENT Authorized Representative and subsequent
implementation by all concerned.
This Project Quality Plan shall be updated for whatever the comments and/or
improvements, and amendments/revisions shall be documented until duly
approved by the CLIENT. All new issues shall be provided to all concerned
“Controlled Copy” Holders of the Project Quality Plan as part of Document Control.
1.3 GENERAL PROJECT SCOPE OF WORK

Saudi Aramco solicits the assistance of selected competent Contractors to Bid on a
Lump-Sum Procure Built (LSPB) Contract for the procurement & construction of AL
JANADRIYAH EXHIBITION FACILITY, AR RIYADH. This shall be an exhibition
facility for the use by Ministry and its main companies including Saudi Aramco in
presenting related functions as well as wide range of services to the public during
the yearly Al Janadriyah Festival. With the minimum capacity of 1000 guests per
hour, the proposed facility will be in two levels with multi-function spaces to be
constructed inside the Al Janadriyah Zone in Riyadh.
The Exhibition Building is situated within an approximately 13,000 sq. m. site. The
building composes of 3 major parts & pavillion, namely:
a) Part 1: Main Exhibit Hall A one and half story circular building which
houses artwork and various events. It has a
lower & Main Upper levels for various functions.
b) Part 2: Atrium (Pre-function) Serves as a “nodes” between two-major parts of
this building, it connects the Main Exhibit Hall &
the Auditorium Building.
c) Part 3: Auditorium Building A single-storey structure with permanent stage
and supporting back stage areas, to serve as
the main lecture and presentation hall for the
entire complex.
d) Porte-cochere/Pavilion A permanent structure located at the VIP drop-
off area constructed with the same main
building construction.
1.4 EXCLUSIONS
Engineering including all detailed drawings, Layout Drawings
1.5 TERMINOLOGY AND DEFINITIONS

Words used in this Project Quality Plan and related Inspection Specification shall
have the same meaning or intent as correlated to ISO 9000:2000 (Quality
Management System – Fundamentals and Vocabulary).
CLIENT/ : Means SAUDI ARAMCO

COMPANY
BIDDER/ : Means Eastern Trading and Cont. Est. (ETE)

CONTRACTOR
VENDOR Means any person, company, manufacturer, supplier or sub-

supplier having a contract or purchase order with the CLIENT
and /or CONTRACTOR, for the supply of materials or equipment
for facilities, including, when necessary, services in connection
with the installation, testing, pre-commissioning and
commissioning of any materials or equipment.
QAS
Means Quality Assurance specification
CQP
Construction Quality Plan
QCS
Quality Control specification
MILL TEST : Means a document generated by a manufacturer of material,

CERTIFICATE/ which completely identifies the supplied material and the
REPORT specification under which it was produced and reports all
required test values necessary to demonstrate compliance with
the specification
SATIP : Saudi Aramco Typical Inspection Plan.

SAIC : Saudi Aramco Inspection Checklist.
TR : Test Report.
REVIEW : Means examination of documentation issued by others for

completeness and correctness i.e. Inspection Reports,
Technical Submittals, Mill Certificates, etc.
HOLD (H) : Means the Hold (H) point/s during the stage of
POINT/S Inspection/Test activities whereby Contractor Inspector
cannot proceed with the inspection or test without the
presence of CLIENT Inspector. Notification to the CLIENT
shall be carried out through written "Request for Inspection
(RFI)".
WITNESS (W) : Means the witnessing (W) points during the stage of
POINT/S Inspection/Test activities whereby Contractor Inspector may
proceed with the scheduled inspection and/or test after
notifying the CLIENT through written Request for Inspection
(RFI).
INSPECTOR : Means the person acting as the authorized representatives

either by Vendor, the CONTRACTOR, the CLIENT or third
party commissioned by any of the contractual parties
dispatched to the inspection site to undertake inspection
activities in their respective behalf.
INSPECTION : Activities such as measuring, examining, testing, gauging

one or more characteristic of a product or service and
comparing these with specified requirements to determine
conformity.
NON- : The non-fulfilment of specified requirements.

CONFORMITY
2. PROJECT ORGANIZATION
2.1 GENERAL
The Project Organization to be adopted in this contract job is shown on the
appendix of this Section. The Project team is linked to the Head Office of
CONTRACTOR in Dammam to provide technical and functional supportive roles
to the project needs.
At the CONTRACTOR’s Dammam Head Office, the Key Personnel to provide
authoritative and supportive roles for this contract job are as follows:
 Corporate QA/QC Manager

This position is responsible directly to the General Manager of the
CONTRACTOR for the overall design and preparation of appropriate Quality
Control and Assurance Program for any contractual services or job of the
CONTRACTOR to its clients and its implementation.
He has the full authority to exercise all the necessary actions for the management
to support the QA/QC group in attaining all the Quality Assurance objectives cited
in this section. He is also reviewing the audit results periodically to verify the
effectiveness of Implementation of Quality System.
He is responsible for setting-up and implementation of the Quality System
requirements of the project in accordance with the Contract Agreement
Provisions. He monitors the status of Non-Conformance Reports and Customer
Complaints for the effective closure of the same. The QA/QC Manager is also
responsible for the review of Project Specification Quality System as per Contract
Agreement.
 Engineering Manager
Collaborates with the CLIENT in ensuring that all the contract technical
documents (i.e. IFC drawings, Job Specifications, etc.) issued to the
CONTRACTOR are of the latest revisions. He provides technical Support to the
Project Construction Team. Refer to Procurement Plan for detailed
responsibilities.
 Procurement Manager
Is responsible for the management of procurement activities to meet the specific
material specifications of the project and serve them in timely manner. Refer to
section 11 Procurement Plan for detailed responsibilities.
At site, Project Management Team of the CONTRACTOR in coordination with the
CLIENT has the overall authority to administer the Project Site Management and
fully supported by the project key personnel, i.e.:
Site/Construction Has -the full authority to administer the project

Manager scope undertakings. He coordinates with the
CLIENT on all matters covering Project Contract
Management Collaborates with the
CONTRACTOR functional Units, i.e.,
Procurement, QA/QC, Personnel, Finance &
Admin, Equipment, and Operation Planning &
Resource Control for all required supports to the
project.
Site Superintendent/ Overall-in-charge

- of all Work Production Areas
Supervisor assisted by Work Foreman for each engineering
discipline or work phase.
Planning & Scheduling In-charge

- of Work & Resource Planning and
Engineer Scheduling, and Work Progress Tracking and
Accomplishment Reporting. Also in-charge of
the preparation of Progress Accomplishment
Reports and Maintenance of Work Accounting
Ledger Books.
Material Management Supervise

- Material Management at site. Refer to
officer Sec. 11.A of the PQP for detailed
responsibilities.
Technical Support In-charge

- of Site Technical Supports/
Services Supervisor Coordination, Document Control and As-built
(Field Engineer) Drawings mark-ups. Specific services are
mentioned in Section 7 of this PQP.
HSE Officer In-charge

- of Safety, Health & Environmental
Management Implementation at the Project site.
Administrative Assistant/ In-charge

- of administrative functions for
Secretary Personnel and Secretarial works.
Project QA/QC Manager Manages

- the implementation of Project Quality
Plan and Quality Control Procedures, direct all
QC Supervisors/ Inspectors, prepare Two Week
Look Ahead Inspection Activities and will be at
project site on full time basis and coordinates
with Corporate QA/QC Manager at H. O.
QC Inspectors Are -the trained Inspectors for each work

discipline, who directly conducts inspection,
witness testing and monitoring of the product,
fabrication and installation process. They gather
and maintain on orderly records necessary
during inspection and testing based on the pre-
designed Inspection and Test Plans (ITPs) or
(SATIP) and Method of statements. They are
normally assigned at site when their services are
needed.
QA/QC Personnel Changes

Pursuant to Contract Agreement, the CONTRACTOR shall advise the CLIENT at
least thirty (30) calendar days in advance for any replacements to QA/QC
Personnel that are scheduled for vacation, emergency leave, and temporary
assignments or caused by illness, employment termination and resignation.
3. REFERENCE DOCUMENTS & PROJECT DOCUMENTATION & DELIVERABLES

This section generally describes the documents to be issued by the CLIENT at this
Project to the CONTRACTOR as the base reference of contract job execution to
attain the objective of safety, quality standards and design requirements of the
project. It also includes the documents to be developed and submitted by the
CONTRACTOR in the form of Quality Plans and Procedures, submittals, etc.
pursuant to ISO 9001:2008 Quality Management System (QMS) and all other
deliverables required by the contract provisions.
3.2.1 To be issued by the CLIENT

As stipulated in the contract, the base reference documents consist but not limited
to the following:
a.) All Relevant Contract Agreement Specifications etc.
b.) IFC or Approved Drawings
c.) The CLIENT Standards, Specifications and procedures etc. as applicable for
this project.
d.) Applicable international codes and industry practices
All work on this Project shall be completed in accordance with the latest issue of
Saudi Aramco Standard Specifications as applicable, upon award of the project
including but not limited to the above documents cross-referenced therein.
3.2.2 To be provided by the CONTRACTOR

a) Project Quality Plan (This Document) which contains generally the quality
management System. specific Work Quality Plan / Inspection and Test Plan
and describes the elements of Quality Assurance and control, i.e.:
 Organization
 Reference Documents
 Construction Program Planning & Control
 Document Control
 Procurement Plan
 Material Management Plan
 Preparation and Management System of Construction Works Quality Plan
 Site Technical Support Services
 Quality Control Activities
 Quality Assurance Activities
 Corrective and Preventive Action procedure
 Quality Work Plans / ITPs of each Engineering Discipline or Work Phase
b) Manufacturer’s Data (Drawings and Data Sheets Installation, Operation and

Maintenance Instructions, Parts list, other NMR documents, Operating
Instruction, etc.
c) Material Technical Submittals
d) Qualification Records of Key Personnel and Specialized skilled personnel, i.e.
Welders, Critical Coating Personnel, Cable Splicer, Riggers, Heavy
Equipment Operators, etc.
e) Third Party Testing Agency Pre-Qualification
f) Valid Certificate of Measuring and Testing Instruments
g) Other submittals required by the Contract Technical Documents
The work Quality Control Procedures (QCPs) or Method of statements which are part
of Quality Procedures Deliverables are summarized as appended in Section 12 of
this PQP.
4 CONSTRUCTION PROGRAM PLANNING & CONTROL

4.1 GENERAL
This section describes the CONTRACTOR methodology in the development of a
workable construction detailed schedule as required in Contract Agreement.
CONTRACTOR Site Planning and Scheduling Unit shall be responsible for planning
and scheduling of work activities and required resources in the construction execution
and mechanical completion of the contract activities based on main Contractor’s
Project Critical Milestone Dates as shown in Contract Requirements. The
CONTRACTOR Planner or Scheduling Engineer shall coordinate with Main Contractor
for any changes on schedules in the work phases and shall make adjustment/updating
on the current project situation. He shall also be responsible for periodical progress
reporting, schedule updating and to include delay analysis if setbacks on schedules
are encountered during the contract execution. Any revisions to the Project Schedule
shall be subject to approval by the CLIENT.
4.3 METHODOLOGY
For an effective control of project activities, the Planning and Scheduling Unit will be
using the aid of MICROSOFT EXCEL or PRIMAVERA PROJECT PLANNER
SOFTWARE for the preparation of computer operated CPM and BAR Chart Schedules
as time saving and useful tool in Project Management. The planning phase involves
the listing of tasks of job, which must be performed to bring about the completion of the
project milestones. Resource requirements for materials, equipment and manpower
are determined in this phase and duration for each is made. Scheduling is done by
interconnecting of all the necessary activities of the project in the logical order as input
to the Computer Software Program with its corresponding early and late occurrences
of start and finish dates and the computer handles processing of the data. Control is a
function, which is a periodical review of the difference between schedule and the actual
performance as the aspect of review and evaluation and pursuing corrective actions to
prevent overall delay impact to Project Target Critical Milestone Dates.
4.4 PLANNING, SCHEDULING, PROGRESS AND EVALUATION REPORTING

4.4.1 General
This activity shall be collaborated with the CLIENT’s Planning and Scheduling
Specialist who will provide technical guidance to meet the Scheduling and
Progress Reporting requirements.
CONTRACTOR Work Schedule shall be comprised of separable portions or
aggregated levels of detail of the integrated network as follows:
 Project milestone schedule (level II)
 Summary level schedule (level III)
 Project Control schedule (level IV)
 Manpower requirements forecast
 Manpower loading curve
 Work analysis breakdown
All schedules, regardless of the level of detail, shall be supported by and

traceable to activities in the detailed Project Control
4.4.2 Construction Work Breakdown Structure (WBS) for Progress Reporting
Specific Construction Work Breakdown Structure (WBS) shall be prepared by the
P&S Engineer and submitted to the CLIENT for review and approval, as basis of
progress evaluation and reporting.
5 DOCUMENT CONTROL
5.1 SCOPE
This section describes the management system to be adopted for project documents
and records control covering Construction Drawings, Specifications, other relevant
project technical documents and QA/QC records to include all submittals directed to
the CLIENT.
A close coordination between CONTRACTOR Home Office and Site Office shall be
observed on issuance and receipts of approved and latest documents.
5.2 GENERAL
In general, field documents and record management shall be governed and be handled
according to the requirements of the following:
 Contract Schedules Provisions
 Project Records
 Security Control of the CLIENT Engineering Data outside of Saudi Aramco
 This Project Quality Plan
5.3 DOCUMENT PREPARATION

5.3.1 All Project related Quality documents shall be prepared by the concerned
QA/QC Engineers or Site QA/QC Manager, which will be reviewed and
approved by the Corporate QA/QC Manager and Authorized by the General
Manager.
5.3.2 CLIENT review and approval of the document shall be sought prior to
Implementation.
5.3.3 Construction related Quality Control Procedures or Work Instructions, Forms
etc. shall be prepared/revised by the concerned QA/QC Engineer in
accordance with the construction requirement during the execution of the
Project.
5.3.4 All the Quality System Documents shall have the revision status and the initial
issue shall be noted as ‘Rev.00’ after approval, on the front sheet and on
every sheet of the Document.
5.3.5 The Documents’ identification No, (Doc. No.), Rev. No., Date and Page shall
appear at particular location on each page of the Quality System Documents
consistently.
5.3.6 The ‘Controlled’ and ‘Uncontrolled’ copies of all the Quality System
documents shall be stamped accordingly.
5.3.7 The Draft copies shall be stamped as ‘DRAFT’ and they shall not be used for
implementation or for reference purpose in other procedures or activities.
5.3.8 List of all Quality Documents with its revision Status shall be available in
“Section and summary status index in this PQP, which shall be prepared and
maintained by the Project QA/QC Manager, reviewed by the Corporate
QA/QC Manager and approved by the General Manager.
5.3.9 The Project QA/QC Manager at Site shall maintain a separate Master list of
forms with its revision status.
5.4 CHANGES
5.4.1 The changes to the documents shall be carried out by the functional
unit/discipline that originally prepared, approved, and authorized the
documents unless specifically designated otherwise. The designated
functions shall be given access to pertinent background information.
5.4.2 The nature of amendment/reason (description) in brief shall be mentioned in
the ‘Status’ column of the cover sheet of the concerned document(s).
5.4.3 The amendment incorporated shall be identified by double vertical lines on
right side of the amended line, paragraph or page
5.4.4 When a paragraph is completely deleted, the number of the paragraph shall
be retained and the word ‘deleted’ shall appear in its front and in addition to
the double lines on the right hand side of the number.
5.4.5 During subsequent amendments the new amendments shall be incorporated

deleting the existing double lines and paragraph(s) (mentioned ‘Deleted’) and
the paragraph(s) renumbered.
5.4.6 Quality Procedures, Work Procedures, Inspection and Test Plans, shall be
reissued as revision(s) after every amendment.
5.5 RECEIPT
5.5.1 Initially, the CONTRACTOR Engineering Manager (Home Office) is
responsible for receiving and controlling of the Initial issue of the Issued For
Construction Drawings and Specifications and all other documents from the
CLIENT.
5.5.2 Subsequent receipt from the CLIENT is the responsibility of the Site Project
Manager through the Site Technical Support Supervisor.
5.5.3 All incoming documents/drawing transmittals for this project are to be
addressed to the Site Manager, as the CONTRACTOR field representative.
The document transmittal notes shall be date-stamped on the date received
and registered in Log Register Book. Distribution of receipt documents is
controlled by the Document Controller for established distribution schedule
under the directional responsibility of the Site Manager. In particular, the
following shall be observed in receiving documents/drawings:
a) Check the contents of the document transmittal to confirm:
 That all drawings/documents as stated were matching
 That the drawing numbers, sheet numbers and revisions match
those given in the document transmitted
b) Log in all received drawings onto the computer, to include
 Drawing title for all new drawings
 Date of the revision
 Revision Number
 Document transmittal reference
The document Log is interactive (both historical and live reference). No
document shall be deleted or deleted from the Log. When any drawing is
superseded, it shall be noted in the Log.
5.5.4 Once the drawings/documents are registered, the Drawing/Document Central
File shall be provided a copy as the “Master Copy”, to replace superseded
revision of the previous “Master Copy” (applies to reused drawings).
5.5.5 One copy stamped ‘Superseded’ is retained in a file for all superseded
documents and maintained by Site QA/QC Unit/Document Controller as
applicable.
5.6 DISTRIBUTION
5.6.1 At the start of site activities, the Document Controller shall establish the
document distribution schedule (Form No: Q-014) and classify it by type and
mainly divides to internal and external to CONTRACTOR in order to ensure
that the current issues of all documents are available at the pertinent
locations. This will be discussed and cleared with the CONTRACTOR Site
Manager and other project key staff members to include Secretary/
Administrative Assistant, Construction Superintendents, P&S Engineer,
QA/QC Engineer, Safety Supervisor, etc.
5.6.2 A copy of the document transmittal shall be circulated to each concerned
Engineer/Supervisor and initialed by them to indicate their awareness of the
new/revised drawing.
5.6.3 The Document Controller shall do distribution of the drawing/documents as
per the Distribution Schedule as “Controlled Copy”.
5.6.4 The Controlled copy holders shall destroy the superseded documents when
the revised documents are issued to them.
5.6.5 Documents shall be distributed to all concerned through “Document
Transmittal”
5.6.6 The document controller shall maintain both the electronic version and hard
copy of the drawing register at the same status at all times.
5.7 CONTROL AND PROTECTION OF THE CLIENT ENGINEERING DATA

5.7.1 All CLIENT Engineering Data are subject to proper control on its receipt,
issuance and/or return/destroy after official use by the CONTRACTOR
authorized users.
5.7.2 The CONTRACTOR shall designate a Field Engineer (Technical Support
Services Supervisor) which shall maintain a Document Log Book/Registers of
every Engineering Data provided the CLIENT with corresponding dates of
receipt.
5.7.3 Receipt of these data shall be recorded in the log book/Register Sheets per
classification of documents/data (issued for construction/standard drawings,
technical specifications, Engineering Standards/Procedures, or any other
technical information in the form of paper, electronic copies, etc.). Entries
shall include:
- Description of Data and Revision/Issue No.
- Number of copies/sets received
- Date received
5.7.4 The CONTRACTOR is governed by Contract Agreement provisions covering
the obligation of contractor to prohibit for any unofficial reproduction of test
data for any other purpose except those warranted by the contract scope
allowed by the CLIENT. For this restriction, the CONTRACTOR shall be liable
to return to the CLIENT these data upon Project Completion.
5.7.5 CONTRACTOR shall maintain an orderly document control system in filing

and issuing the CLIENT Engineering Data to authorized users
(CONTRACTOR Work Personnel, Engineers, Subcontractors or Vendors)
5.7.6 All issues of these data as distributed to authorized users are recorded and
controlled in a logbook.
5.7.7 All authorized recipients of these Data are to be made aware of their
obligation to safeguard these data during the duration under their custody.
These data should not be allowed to remain and left in unsecured place nor
seen scattered at the jobsite exposed to risk of reaching to the wrong
persons/unit or unauthorized users.
5.7.8 CONTRACTOR file copy of the CLIENT Engineering Data at jobsite control
office shall be maintained in orderly manner and updated accordingly to its
latest revisions and re-call those issued ones that were superseded.
5.7.9 At the end of the Project Contract Completion, all the CLIENT Engineering
Data issued to CONTRACTOR shall be returned except those, which will form
part of the Mechanical Completion Documents Package to be turned-over to
the CLIENT upon Final Project Completion. Discarded or dilapidated
documents/data of no use shall be completely destroyed with prior approval
and presence of the CLIENT Authorized Representative.
5.8 DOCUMENTS AND RECORDS CENTERS

5.8.1 CONTRACTOR shall maintain a dedicated room/place with ample space at
the site office to serve as the Central Filing Centre of all field master files of
technical Drawings / Documents. The files shall be coded properly for easy
retrieval.
5.8.2 Field Quality Records and documents will be filed separately under the
Project QA/QC Unit with its own “Document Controller” who will liaise closely
with the Technical and Document Control Supervisor for incoming quality
related documents from the CLIENT.
5.8.3 All correspondences will be filed separately under the Project Secretary
Office.
5.9 PROJECT RECORD BOOKS (Inspection Record Books)

5.9.1 CONTRACTOR Project QA/QC Manager will manage Field Inspection quality
records. He shall be supported by all discipline Superintendents/supervisors
and QC inspectors for any technical/quality matters to facilitate completion
thereof.
5.9.2 All quality records emanating from the CONTRACTOR that needs to be
signed by authority Inspectors from the CLIENT shall have the original copy
kept by CONTRACTOR, which will be later needed during the preparation of
the Inspection Record Books.
5.9.3 The CONTRACTOR Procurement QC Supervisor / coordinator shall be
responsible for the control of procurement and quality documents & records
covering Material Technical Submittals, Vendor's Source Inspection
Assignment Package and solicitation & filings of Vendor's Quality Inspection

& Test Records as described in the relevant sections of this Project Quality
Plan.
5.9.4 Refer to section-8 Quality Control Activities under paragraph 8.8 for detailed
procedure in compilation & filing system of quality records for procurement
and construction, which shall form part of Inspection Record Books.
5.10 AS-BUILT DRAWINGS

5.10.1 CONTRACTOR shall maintain an active set of Construction Drawings at Site
Office, which will be used as mark-ups of any changes during the entire
construction period. It will be under the responsibility of CONTRACTOR
Technical Support Supervisor. The mark-up is done by utilizing the green
color for all deletions and red color for all additions or changes.
5.10.2 CONTRACTOR shall observe all the provisions set forth in the management
of As-Built Drawings in Contract Requirements.
APPENDICES (refer to Section 13)

 Document Distribution Schedule (Form No. Q-014)
 Document Transmittal (Form No. Q-017)
6 PREPARATION AND SYSTEM OF WORK QUALITY PLAN

6.1 SCOPE
This section describes and outlines the system in the preparation of a Work Quality
Plan and its management. It covers the quality practices, resources required, the
planned sequential inspection, testing and documentation during each phase of
Construction process for every Work Discipline until it reached the Mechanical
Completion final stage and declares the contract job or portion of it ready for Pre-
commissioning and Commissioning.
This preparation of Work Quality Plan and its management during implementation is
vested primarily under the functional responsibility of CONTRACTOR QA/QC
Department and Project Site’s QA/QC Unit. They have the full authorities and
responsibilities to perform generally the following:
 Prepares QC Plan and Procedures for each Production Units or phases of
activity
 Initiate action to prevent the occurrence of non-conformity during the job
execution
 Identify and Record any quality problems during Procurement and
Construction phases or all work phases.
 Verify the implementation of solution

 Manage QA/QC documentation
 Exercises independent freedom to visit work sites and verify full compliance in
the implementation of the Company’s Quality Management System and
Procedures and specifically the Project Quality Plan.
6.2.1 QA/QC Management Personnel

QA/QC Personnel performing quality functions shall have sufficient and well
defined authority, responsibility, qualifications and organizational freedom to
identify quality problems and areas of non-conformance and to initiate,
recommend and substantiate corrective actions as required by the Contract
Agreement. The detailed responsibilities and authorities of QA/QC personnel are
given in “section No. 2”.
6.3 INSPECTION AND TEST PLAN (ITP)

CONTRACTOR QA/QC Department prepares a suitable QC Inspection & Test Plan for
each phase of work disciplines to be submitted for required approval from the CLIENT
from time to time.
Based on the Issued for Construction Drawings (IFC) and Specifications, Inspection
and Test Plan shall cover the following requirements:
- Statement of specific referenced documents, i.e., IFC Drawings,
Specifications, applicable industry codes and/or specifically prepared Work
Procedures / Instruction / Methods as basis for job execution and acceptance
criteria during testing and inspection. Procedures referred as acceptance
criteria in ITPs can be either relevant CLIENT procedures or CONTRACTOR
approved procedures, as applicable.
- Responsible persons involved in work execution and intervention of
CONTRACTOR, and the CLIENT Inspectors.
- Work Specifications (as described in job technical specifications) and Pre-
Qualified Procedures (e.g. Welding procedure etc.) to be observed and
followed during work execution.
- Qualification Certificates of Personnel who will perform delicate specialized
jobs like Welders, H.V. Cable Splicer, etc.
- Test Procedures to be adopted stating test medium or power characteristics
and required environmental condition.
- Dimensional control to be adopted to ensure critical dimensions and position of
interface components are met.
- Inspection Check Items during the process of installation prepared in
appropriate forms.
- Environment conditions are checked to suitableness of performing delicate
work task.
- Applicable Test Record Sheet approved for use during Test Operations for In-
process and Final Test.
- Identification of test instruments to be used correctly calibrated and set.
- After construction or installation, the work shall be subjected to all final and
inspection required by the Saudi Aramco Standard Specifications.
6.4 MANAGEMENT OF INSPECTION POINTS

6.4.1 Responsibility
The Procurement QC Supervisor shall review the requisitions and purchase
orders in compliance with applicable standards and conduct material inspections
per “Section 1” of this PQP. Refer to Procurement Plan Section D, para. (e) for the
procedure for Vendors Source Inspection, as applicable, The Site QA/QC
Manager and QC Inspectors quality functions shall have sufficient and well
defined authority, responsibility, qualifications and organizational freedom to
identify quality problems and areas of non-conformance to initiate, recommend
and substantiate corrective actions as required by the Contract requirements. The
responsibilities of CONTRACTOR QC Inspectors are to be involved at all stages
of the constructions, as well as at requested inspection. QA/QC Unit will notify to
the CLIENT in case their participation, as a witness is required by the Inspection
and Test Plan (ITP)
6.4.2 Intervention of the QA/QC Inspectors of Construction Phase

Based on the Inspection and Test Plan (ITP) the Specific Work Discipline Phase
(i.e. CIVIL and Associated Civil / Structural Works, etc.), the Work Production
Units involve the intervention of the CONTRACTOR Site QA/QC
Supervisor/Inspectors during each stages of construction. The Work Discipline
Supervisor will raise an Internal Inspection Request (Form No. Q-019) to the
CONTRACTOR.
The Site QA/QC Unit whenever a phase activity is required for Inspection or
testing as shown in the ITP. This Inspection/Testing to be conducted is normally a
preliminary check/test conducted by CONTRACTOR QC Inspector as an internal
verification whether the phase activity is ready for endorsement to the CLIENT
Representative/Inspector for Inspection or not. If the initial inspection is
satisfactory, CONTRACTOR QC Inspector proceeds to raising an RFI to the
CLIENT Representative / Inspector. For unsatisfactory findings, the preliminary
inspected activity will require another re-inspection after rectification had been
done on observed deficiencies as recorded in the “Inspection Disposition” space
of the Internal Inspection Request Form. A major deficiency found during the
preliminary inspection will be covered by a Non-Conformance Report (Form No.
Q-005) issued to the concerned production unit who will take necessary corrective
action on the basis of the NCR report. Proceeding to the next stage of activities
will be on-hold until the cause of rejection is rectified, inspected a new activity and
accepted.
6.4.3 Involvement of CLIENT Authority Inspectors

If the involvement of the CLIENT Inspector is required to witness an inspection
event or test, QA/QC will notify them for their presence and involvement on
disposition of inspection event and acceptance or rejection depending on the
outcome of the inspection and test conducted. QA/QC will provide 24 hours’ notice
for required inspection during regular weekdays and 48 hours’ notice during
weekends.
6.4.4 Non-Conformance/Corrective Action Management

All deviation or deficient job result encountered during installation process are
reported to CONTRACTOR Site QA/QC Manager. These deviations are analyzed
and decided for non-conformance on the contractual technical specifications. If
found not complying, it is reported and described in the Non-Conformance Report.
CONTRACTOR shall submit a copy of each NCR to the CLIENT within 48 hours
as required. The CONTRACTOR shall respond to all NCR issued by the CLIENT
in writing within 48 hours of receiving notification of non-conformance, including
proposed corrective action. All NCRs shall be documented on a Non-
Conformance Report Log, which is to be submitted at the regular progress
meeting. Refer to PQP section 10 under par. 10.5.1 and 10.5.2 for detailed NCR
Procedure, which also described root cause analysis and preventive action.
6.4.5 Disposition and Corrective Actions

CONTRACTOR QA/QC Supervisor shall explain the disposition and draw
corrective resolutions. The Non-Conformance Report is forwarded to the CLIENT
QC Department for technical review of its recommended disposition.
a) Levels of Disposition of Non-Conforming Materials and/or Work item

Disposition for non-conformance shall be decided on the following levels of
courses of action as follows:
- “Proceed or Use as is”
Disposition can be pursued if it can be concluded that the degree of
discrepancy cannot result to negative functional or operational use of the item
without adverse impact to performance, reliability and safety. This shall be
accepted after inspection by the CLIENT. If item is considered usable,
CONTRACTOR shall submit application for a waiver to the CLIENT. The item
may be used in the WORK only should the CLIENT approve the waiver.
- “Rework”
Disposition may be imposed if redoing the process of work by the right
method within the allowable tolerance will not alter the integrity of the
materials on its strength workability and operational. This shall be subject to
re-inspection and acceptance by the CLIENT.
- “Repair” / Correction
Disposition can be imposed within the level of non-conformance does not

affect the reliability and safety of the item. These items found accepted after
re-inspection may be used in WORK.
- “Re-graded”
This disposition can be effected if it can be concluded that the degree of
discrepancy cannot result to negative functional or operational use of the
item, if it is re-graded to suitable alternative level that ensures the
performance, reliability and safety.
If item is considered usable, CONTRACTOR shall submit application for a
waiver to the CLIENT. The item may be used in the WORK only if they
approve the waiver. This shall be accepted after Inspection by the CLIENT.
- “Rejected”
This disposition shall be governed by Contract Provisions covering rejected
items not complying with the CLIENT Standard Specifications. The following
shall be observed.
 CONTRACTOR shall segregate all other non-conforming materials and
assemblies to a clearly designated rejection site. CONTRACTOR shall
track and control all rejected equipment or materials until it is re used,
exported or otherwise disposed of. All rejected materials shall be
disposed of in accordance with the CLIENT requirements. Disposition of
all rejected material shall form part of the Quality Management Reports.
b) Hold Marks
For adequate control of encountered non-conformance item by the QC Inspector
during performance of work activity,‘ HOLD’ is put on the item and it can only be
removed by the QC Inspector after deficiencies had been corrected or rectified to
required acceptable standards. Rejected items are marked “REJECTED” and
taken away from the production areas.
c) Corrective Actions
The QC Inspector shall emphasize on the Non-Conformance Report the required
rectification to be done on the Non-Conforming Items to avoid repetitions of the
defective or Non-Conforming work items. Corrective actions done are monitored
accordingly by the QC Inspector.
6.5 TEST AND INSPECTION DOCUMENTS

6.5.1 Scope
It defines the contents of the reports and certificates of Inspection Checks and
Tests to be implemented by the CONTRACTOR.
6.5.2 Contents of documentation

The documentation in the appropriate designed form shall include the following
information and/or data:
- Item being tested
- Type of check, inspection or test

- Person performing the test
- Instrument identification number (wherever applicable)
- Witness
- Referenced documents for item identification and position
- Results of tests
- Applied test data and outputs
- Area/Location – signature of CONTRACTOR or CLIENT
-
6.5.3 Test and Inspection Certification Documentation
a) Request for Inspection RFI/QMIS
b) CONTRACTOR’s Classification of Quality Control Forms
c) Installation Checks and Tests for Correct Mechanical Installation
The document certification forms devised by the CONTRACTOR and to be used
are titled and coded as:
Quality Control Forms (like Installation Checklist, Test Report / Record) are
forms used for visual/physical confirmation checks or for recording test
results.
d) Testing and Pre-Commissioning Forms

CLIENT Forms and/or CONTRACTOR approved forms will be used during the
final stage of Testing & Pre-Commissioning of the facilities covered under this
contract job. These forms will be made available to the CONTRACTOR from the
CLIENT Project Commissioning Team.
6.6 TEST AND INSPECTION SCHEDULE AND STATUS

As part of quality control planning, the CONTRACTOR Construction QA/QC
Supervisor prepares Two Week Look Ahead Test and Inspection Schedule in
collaboration with the Work Planning & Scheduling Engineer and the Work
Production Units. Based on the updated Project Work Activities Schedule, the
Construction QA/QC Supervisor prepares the relevant Inspection Check and Test
activities. The actual date of each Inspection and Test activity shall be confirmed
through Request for Inspection (RFI)/QMIS for each Inspection and Test activity that
required presence of the CLIENT Representative/ Inspector for their witnessing.
Status of performed test and related results will be monthly issued. This report will
make reference to (as applicable):
 Loop Test Check Progress
 Other test necessary for status reporting
6.7 APPENDICES (refer to section 13)

 Internal Inspection Request (Form No. Q-019)
 Request for Inspection (RFI), (Form No.ALSU-RFI-P010-CIV-160
 Non-Conformance Report (NCR). (Form No.Q-005)
 Two-Week Look Ahead Test & Inspection Schedule (Form No. Q-020).
7 SITE TECHNICAL SUPPORT SERVICES

7.1 SCOPE
This section describes the functions of Technical Support Services unit at the project
site. These technical services shall cover generally the following:
 To coordinate with the CLIENT for all technical matters covering design
changes, technical queries, etc.
 Performs interface management between site organization and Home Office
Engineering Department.
 Prepares and/or reviews, and controls Material Requisitions (MRs).
 Prepares proforma of “Purchase Requisitions” for materials showing Non-
Material Requirements (NMRs) covered by MRs for reference use by
Procurement Department (H.O.) for Vendor’s solicitation. This is collaborated
with Engineering Department (H.O)
 Coordinates with Engineering Department Manager (H.O.) on the
preparations and control of “Purchase Requisition” submittals being endorsed
to the CLIENT.
 Shop Drawing Preparations required for facilitating construction activities
only.
 Mark-ups on a living set of construction drawings to reflect the current “as-
built status” of the facilities under construction
 Conducts surveillance checks in determining the soundness of IFC drawings
or the so-called “Constructability” if free from any conflicts with interfacing
work disciplines. This initiative is collaborated with the concerned Discipline
Work Supervisors.
 Raising “Request of a Waiver” in case departure from IFC drawing and/or
specification cannot be avoided.
 Document control covering an orderly system of receiving / Issuing and filing
of all Engineering Technical Documents and Security Protection of Sensitive
Company Engineering Data.
 Management and raising of Site Technical Query on technical problems
encountered which requires disposition / clarification from the CLIENT.
 Technical approval of non-conformance resolution before seeking the
CLIENT final disposition.
 Manages Punch list Resolution.

7.2 RESPONSIBILITY
The Site Technical Support Services Supervisor (Resident Engineer) is
responsible of performing the above scope of technical services in coordination
with the CONTRACTOR Engineering Manager (H.O.), Site Construction
Superintendent/Supervisors and the CLIENT. He will be assisted by technical
staff members and/or draftsmen to perform effectively these technical services
functions to include the scope of Technical Services as described in Contract
Schedules/Scope of Works.
7.3 PROCEDURES
7.3.1 Shop Drawings Preparation and As-Built Drawings Management
a) Shop drawing preparation required only to facilitate fabrication and
construction activities shall include title block indicating shop drawing nos.,
reference drawing / documents, description, revision no., date and approving
internal authorities. All shop drawings prepared by the responsible draftsman
shall be checked by Supervisor and reviewed by the Site Manager for
endorsement to main Contractor for final review & approval (only on cases if
ever warrants.)
Note: All shop Drawings shall be controlled in a log sheet Register for
monitoring of subsequent changes/revisions.
b) All drawings listed in the drawing control document shall be included in the
“as-built” set. Drawings shall be marked in red for additions or changes, and
green for deletions. All as-built drawings shall be in accordance with the
CLIENT drafting manual and Project Specification.
c) The assigned draftsman responsible for the maintenance of required sets of
IFC drawings for mark-ups and current as-built conditions ensures that;
 The Drawing Control Index List is updated to the latest revisions.
 Mark-ups on a live set of IFC drawings, MTOs and data sheets are on
latest revised issues to include those instructions from the CLIENT
covering field modification/changes and/or actual conditions.
As-built mark-ups also include those revisions initiated by CONTRACTOR and its
Vendors and/or with official concurrence from the CLIENT.
d) Upon completion of the contract job and prior to issuance of Mechanical
Completion Certificate (MCC), CONTRACTOR shall submit this live set of the
marked-up as-built drawings, MTOs and data sheets to the CLIENT for
review/comments and corrections needed.
e) Any corrections/comments raised by the CLIENT are incorporated in the final
reproduction of as-built mark-up drawings.
f) After initiation of changes, all As-built drawings shall be submitted to the
CLIENT for Final Approval.
g) The As-built drawings shall incorporate and mark the location of under-ground
obstructions, existing pipelines, and power cables in the vicinity work sites
encountered.
7.3.2 Management of Site Technical Query

a) General
Site Technical Query shall be raised by CONTRACTOR, which normally arises
during contract execution on the following case situations,
 Clarification of AFC Drawings that are not clear or inconsistent and/or in
conflict with dimensions from each other interfacing work disciplines.
 Verification on some conflicts and/or ambiguities between AFC Drawings and
Specifications
 Lack or absence of Construction detailed designed drawings.
 Encountered restraints or extreme difficulties in work place where AFC
Drawings is not workable, i.e. space clearance limitation, obstruction to
existing facilities, etc.
 Violation of safety and/or maintenance code provision if AFC Drawing or Job
Specification will govern, thereby a clarification is needed.
 Other matters that are deem necessary to seek clarification for the CLIENT
before work execution.
b) Procedure of Endorsement
A Standard “Site Technical Query” Form (Q-007) is prepared (see Appendix) to be
filled-up by the Originating CONTRACTOR Discipline Engineer/Supervisor for
submission to the CLIENT through CONTRACTOR Technical Support Services
Unit.
The Query’s portion covers the following:
The Query’s Brief Subject item
Brief description of the item as the subject of the query, example:
“Relocating of Lighting Post at the Sidewalk”.
Referenced Contract Document/Dwg. No.
The referenced document number where the subject of query is
encountered.
Site Location/Unit System
The statement of place where the problem is encountered.
Statement of Query
A complete description of the case situation, and can be appended by
an attached sketch drawing and technical narration.
Impact to other Discipline
State if there is such and cite the effect in detail.

Recommended Solution
A presentation of appropriate scheme to correct the problem situation
indicating also if there’s impact of Additional or none.
The originating CONTRACTOR’s Discipline Engineer/Supervisor shall sign

the Site Technical Query and noted by the Site Manager for endorsement to
the CLIENT for disposition.
c) Disposition by the CLIENT

The submitted Site Technical Query to the CLIENT shall be reviewed and
acted upon on its disposition by the appropriate levels of their management
authority depending on the degree and impact of such change in the project.
d) Resolution
Resolution to the Site Technical Query shall be fed-back by the CLIENT to the
CONTRACTOR on returned Site Technical Query with filled-up comments
and/or disposition to subject query for CONTRACTOR’s implementation.
7.3.3 Management of Waiver Request

a) General
This section describes the procedure and documentation requirement in
pursuing a request for Waiver on Design, Standards or Specification
requirements by the CONTRACTOR from the CLIENT.
The purpose of a Waiver Request is to seek a prior documented authorization
from the CLIENT whenever CONTRACTOR decides to depart or deviates
significantly from the specified contract requirements, i.e.:
 Changes in allowable tolerances
 Change in material sections and/or composition
 Changed in the Job Specification Procedures
 Proposed simplification of System Designed Installation
 Deletion of redundant design
 Other changes that will depart from the original Contract’s Job
Specification
b) Procedure of Endorsement
A standard Form for “Request for Waiver of the CLIENT Standards or
Specification Requirements” is prepared (see Appendix to this section) to be
filled-up by the originating CONTRACTOR QA/QC Supervisor and approval
endorsement of its Construction Site Manager.
The Waiver’s Particular shall indicate the following:

 Referenced Standard or Specification Affected
 Statement of Requested Waiver
Brief statement of what should be waived
 Justification to Waiver
A rational explanation to justify or give merits to the waiver or proposed
change from the Saudi Aramco’s Standard Specifications.
 The originating CONTRACTOR QA/QC Supervisor shall sign the waiver
Request and forward it to the Construction Site Manager for endorsement to
the CLIENT.
c) Review and Disposition by the CLIENT

The review and disposition of Waiver Request by the CLIENT shall be in
accordance with the Project Specifications which is normally endorsed by the
Project Manager of the originating organization represented by the CLIENT.

 Site Technical Query Form No.Q-007
 Request for Waiver of General Engineering Specification Requirement,
Form No.Q-018
8 QUALITY CONTROL ACTIVITIES

8.1 GENERAL
During the contract job execution, CONTRACTOR QC activities will be performed in
accordance with this Project Quality Plan, which are in conformance to Contract
Agreement with the CLIENT.
CONTRACTOR shall perform the following QC activities:
a) Material Control, preservation and handling as elaborated in this Project Quality
Plan, Section 11, Material Management Plan
b) Adherence to all required NDT / NDE procedures and other QC procedures as
referred in the Work QCPs and Inspection and Test Plans (ITPs).
c) Quality Control Activity Executions i.e. Civil and Associated Civil Works.
d) Management of Laboratory (personnel, equipment and activity)
e) Pre-Commissioning Works Quality Control Activities
8.2 INSPECTION AND TEST PLAN MANAGEMENT

a) General
CONTRACTOR shall ensure that all necessary resources and quality control initiatives
are made available and/or performed based on the Work QCPs and ITPs.
b) Inspection and Test Activity Planning, Scheduling and Implementation, and QC
Reports and Coding
The detailed procedure is comprehensively explained in this Project Quality Plan
Section 6, Preparation and Management of Construction Work Quality Plan specifically
under Paragraph 6.4 and 6.5.
8.3 QUALITY CONTROL ACTIVITY COORDINATION

CONTRACTOR shall perform the required QC coordination among its subcontractors /
vendors.
The prescribed attendance of the CONTRACTOR representatives during coordination
meetings (kick-off, regular and special meetings) shall strictly be adhered.
CONTRACTOR shall ensure attendance of the CLIENT representatives on all Hold
Points and Witness Points as per relevant ITP on Construction Phase by raising RFI at
least 24 hours during regular days and 48hours during weekends before the scheduled
date of witnessing.
On Procurement Phase, the CLIENT is notified to minimum of 5 working days for
supplier / Vendor ITP's inspection witness and hold points as per Contract Provisions.
8.4 INSPECTION LOG BOOKS

CONTRACTOR Site QA/QC Supervisor shall review logbook entries on daily basis and
pursue immediate resolutions or corrective actions on any observed negative remarks.
CONTRACTOR shall prepare weekly status report of logbook action, items pertinent to
observed weak areas or deficiencies to be rectified, which is to be highlighted during
Site Weekly Coordination Meeting with Main contractor.
8.5 CONSTRUCTION MATERIAL CONTROL

Refer to Section 11 of this Project Quality Plan for detailed procedure of material
control in compliance with the CLIENT requirements.
8.6 DOCUMENT CONTROL

Refer to Section 5 of this Project Quality Plan for CONTRACTOR Document Control
Management.
8.7 PLANT FACILITIES TESTING, PRE-COMMISSIONING & COMMISSIONING WORK

QUALITY CONTROL.
CONTRACTOR shall abide on the QC activities in the form of ITP or Commissioning
Plan for Plant Facilities Testing, Pre-Commissioning and Commissioning Work, which
is governed by the Saudi Aramco Standards Specification. Refer to Section 12.6 for
the management approach.
8.8 PROJECT RECORD BOOKS (Inspection Record Books)

8.8.1 General
CONTRACTOR shall follow the guidelines set forth by the CLIENT on the mode of
preparation of gathering the contents and indexing of the Inspection Record Books,
which will be eventually part of the final documents to be transmitted to the CLIENT
during the Project Completion period and / or one (1) month prior to Plant Start-up.
Basically, the following shall be observed:
Inspection Record Books - The contents shall generally include selected drawings,
supplier information, inspection and test records, etc.
The completed Project Inspection Record Books shall be bound in accordance with
Drawing Number specified by the CLIENT.
The identification of the Project Record Books shall be identified by the equipment
plant number, the name of the facility and the Project record number.
The assembly of the Project Record Books (Inspection Record Books) by section
shall follow the indexing shown in the CLIENT Standard Drawing, as applicable per
Plant Facility. This indexing shall be agreed and discussed between the CLIENT and
CONTRACTOR later in which should be correlated with the Construction drawings
and quality records covering those test & inspection activities mentioned in the
Project Quality Plan and approved Vendor's Inspection Assignment Packages shall
form part of the contents of Inspection Record Books.
The procedure of gathering and compiling the quality records during the course of
contract job execution is described hereinafter (section 8.8.2 & 8.8.3).
8.8.2 Quality Records Compiling and Filing System

From the commencement of the contract job, the CONTRACTOR Site QA/QC Unit
shall organize and maintain adequate space at the site office equipped with enough
shelves, cabinets and necessary folders to be used and dedicated only for filing
Quality Records in an orderly manner and easy traceability and retrieval.
8.8.3 Procedure
a) Compilation of Quality Records, Storage and Retention
a-1. During Procurement Stage
All inspection and test records conducted at Vendor's source by the CONTRACTOR
assigned QC Inspector shall be compiled by the respective QC Inspector and
submitted to the CONTRACTOR Procurement QC Supervisor who is responsible for
consolidation and filing to its respective Inspection Record Book.
a-2. During In-Process Construction / Installation
All inspection and test reports / records and relevant document being used while in
the process of job construction and installation are compiled in provisional book files
per job work disciplines and work areas in accordance with the Inspection and Test
Plan as prepared for the specific project. These will be the sourced back-up quality
record documents to be used for the next milestone phase of the project when it
reached the Plant System Testing and Pre-Commissioning stage prior to Mechanical
Completion. These quality records are filed with proper book identification and safely
stored in shelves / cabinets for easy retrievable or traceability. Original copies of
these quality records shall be filed in their assigned book files.
a-3. During Plant System Testing and Pre-Commissioning Prior to Mechanical
Completion.
All plant system test and pre-commissioning quality records shall be organized in
accordance with the Plant Facility / System Mechanical Completion Checklist
Packages which will form part of the whole project’s Pre-Commissioning Plan.
Relevant in-process installation quality checks and test records required to form part
of the Mechanical Completion Checklist Package per Plant System shall be in the
form of “migrated photo copies” in order to retain the original copies intended for
Project Inspection Record Books on a separate indexed form & filing.
a-4. Pre-Commissioning / Commissioning Inspection Record Book (Project Quality
Records)
The final Quality Record documents are packaged based on agreed indexing and
book packaging to be agreed later with the CLIENT.
b) Readiness of Quality Records for System Pre-Commissioning Package

Preparation
All pertinent inspection and test records shall be ready from CONTRACTOR for
System Test Package preparation prior to whole or part of Plant System Facility to be
pre-commissioned and eventual commissioning. This System Test Package
preparations as part of turn-over procedure will be a joint undertaking of the whole
project team represented by the CLIENT.
c) Distribution and Filing

One completed copy of Inspection Record Books shall be forwarded to the Inspection
Dept. for review / acceptance and distribution to the appropriate Inspection Unit.
The Final copy after review shall be produced to the required number of sets and
submitted to the CLIENT. The CONTRACTOR shall retain one (1) copy for filing.
d) Quality Records Storage and Retention

All Quality records as mentioned in above paragraph 8.8.2 (a) shall be stored
adequately safe, legible for traceability and retrievability which is made available for
evaluation by the CLIENT and / or representatives during and after the Contract
period as agreed upon. After the project final completion, one (1) set of all the Project
Quality Records are maintained in the CONTRACTOR Dammam Home Office
Archive room for a retention period of three (3) years or as required by the
CLIENT whichever is longer.
8.9 SPECIAL PROCESS PROCEDURES

As required by Contract Requirements, CONTRACTOR shall establish quality
procedures for special process activities associated with the contract Works such as
coating application, welding, cable splicing/termination, concrete batching, cable
conduits seals, cleaning and specific NDT/NDE that are required by the job
specifications as shown under table.
Work
procedure Qualification Personal
Approval (A) Procedure Qualification
Code Special Process
or Review Approval Approval
(R) Required Required`
Required
Welding & Brazing A Yes Yes
Non Destructive testing A Yes* Yes

/ Examination
Concrete & Asphalt Mix A No No

Design
Concrete Installation R No No
Structural Bolt R No No
Tensioning
Coatings A No No
8.10 MANAGEMENT OF MEASURING AND TESTING EQUIPMENT

a) General
Pursuant to the Contract Agreement, CONTRACTOR shall observe proper
control of itsmeasuring and testing equipment to ensure certainty is known and
consistent with the required measurement capabilities.
b) Responsibility
Instrument Laboratory in-charge is responsible for the control and management
of measuring and testing equipment and ensures proper control is done per the
prescribed procedure. QA/QC Supervisor shall originate, maintain and provide all
documentation as required for the purpose of calibration.
c) Control Procedures
All measuring and test equipment for use in CONTRACTOR scope works shall
be calibrated by an outside Certified Calibration Authority/Agency duly accredited
the CLIENT
- On receipt of the calibrated test and measuring instruments (with validated
calibration certificate), they are recorded in the list of calibrated measuring
and test equipment’ showing also the interval of re-calibration in accordance

with Vendor but not more than six (6) months. Refer to Appendix of this
Section for the appropriate Form to use.
- The QC Inspector shall check and ensure that only properly calibrated
equipment is used by personnel performing test inspection operations both in
the construction field or site laboratory.
- When deficiencies are found in equipment, the deficient equipment shall be
immediately segregated from the construction work to prevent inadvertent
further use of the equipment until repaired and/or re-calibrated.
- The list of calibrated measurement and test equipment shall be immediately
updated to reflect disposition of the non-conforming equipment.
- To the extent possible, previous inspection measurements made with the
deficient equipment shall be rechecked with calibrated equipment to verify
accuracy of previous measurement.
- All calibrated inspection, measuring and test equipment are identified with a
label sticker with its date of calibration and expiry.
- In case calibration validity of the original test instrument used cannot be
verified during a particular inspection already done, re-inspection shall be
pursued using another test instrument with valid calibration certificate.
8.11 Appendix (refer to section 13)

Measuring and Test Equipment Calibration Status (Form No. Q-008 )
9 QUALITY ASSURANCE ACTIVITIES
9.1 GENERAL
CONTRACTOR Corporate QA/QC Manager and Project QA/QC Manager shall
monitor its Quality System Management by the following QA activities:
- Document Review
- Quality Audits and Quality Surveillance
- Non Conformity Management
- Corrective / Preventive Action(s)
9.2 MANAGEMENT REVIEW

Pursuant to Contract Agreement, the CONTRACTOR Senior Management shall
conduct Management Review. The project specific Quality System is reviewed every
six (6) months to verify and ensure that the system is effectively implemented for its
suitableness. This project Quality system review is normally incorporated in
CONTRACTOR's Quality Management Review Meeting held twice a year which is
chaired by either the Vice President and/or General Manager which also highlights
the results of the Internal Quality Audits conducted at the project. The Corporate
QA/QC Manager prepares the agenda & outcome of the Management Review
Meeting covering the necessary action plans for quality system improvements.
The project internal audit report is the source information and/or part of the
Management Review results and recommended actions to be presented / submitted
to the CLIENT within 14 days after the actual review date.
9.3 DOCUMENT REVIEW

In general, Document Review is a continuous process of determining that all Project
Documents are updated and properly managed. Required project documents are to
be well known and identified to its intended usage. Section 3 (Reference and
Applicable Documents) of this Project Quality Plan enumerates all the basic
documents to be referred. Section 5 (Document Control) of this Project Quality Plan
describes the CONTRACTOR system of document control management in the
project to ensure an orderly system of meeting the quality objectives of the project.
CONTRACTOR QA/QC Manager and Document Controller shall ensure that all
required documents in the form of Project Execution Plans and Procedures, etc. are
made available for its intended usage. All project documents emanating from the
CLIENT shall be regularly checked on its latest issues / revisions especially IFC
Drawings and job specifications which are essential referenced documents to assure
of meeting the specified job acceptance criteria.
CONTRACTOR Project Manager, as the company’s representative at site, regularly
reviews the contract documents and ensures that changes and/or deviations on
actual job executions are properly documented and covered by Change Orders to
protect the business interest of the Company.
9.4 QUALITY AUDITS AND QUALITY SURVEILLANCE

Pursuant to the requirements of Contract Provisions, Contract WORK Phases
(Procurement & Construction) shall be subject to audit by the Auditing Authorities of
the CONTRACTOR with the CLIENT participation or his nominee.
CONTRACTOR Internal Quality Audit shall be performed as planned, in accordance
with the Projects Internal Quality Audit Procedure. A copy of this procedure is
appended in this section.
CONTRACTOR Project QA/QC Manager is responsible of organizing and planning the
internal quality audit of the project, and assisted by the Company’s trained
auditors/Third party. The general objective of this internal audit is to verify and confirm
the compliance, effectiveness and adequacy of the quality management system
operating within the project site.
As a minimum, audits shall be carried out at fifteen percent (15%) and sixty percent
(60%) of completion stage for Procurement and Construction WORK Phases. The
audit Report shall be submitted to the CLIENT within fourteen (14) calendar days of
completion of the scheduled audit and re-audit.
CONTRACTOR/third party Quality Assurance Auditors or qualified as per Contract

Requirements, shall conduct the Internal Quality audits required by Contract
Provisions, Auditors to be assigned to perform audits are not directly involved in the
project WORK Phase operations to be audited and shall follow the CONTRACTOR
Internal Quality Audit Procedure.
9.5 NON-CONFORMITIES
For CONTRACTOR’s Non-Conformities Management of its construction activities, refer
to Section 10 of this Project Quality Plan, which describes comprehensively how non-
Conformances are identified, reported, and the manner of documenting its clearances
and closures. CONTRACTOR’s QA/QC Manager is responsible for the non-
conformities management in this contract job.
NCR issued by the CLIENT shall be resolved by CONTRACTOR following the
procedure. Refer to Section 10 par. 10.5, how external sourced NCRs are resolved
and cleared by CONTRACTOR.
9.6 PREVENTIVE / CORRECTIVE ACTIONS

Corollary to non-conformities management, the CONTRACTOR shall implement its
prepared Corrective and Preventive Actions as described in Section 10 "Non-
Conformance Procedure" of the Project Quality Plan. In this Procedure, it explains how
Corrective and Preventive Actions are reported with illustrative examples of
differentiating between Corrective Action and Preventive Action. This is an element of
the quality system, which serves as a tool to eliminate recurrence of defects during the
construction process.
The management of Non-Conformance through preventive / corrective actions is under
the responsibility of CONTRACTOR Site QA/QC Manager and shall coordinate closely
with all Work Discipline Supervisors for whatever interfaces needed to assure effective
implementation of the procedure.
9.7 PERSONNEL QUALIFICATION AND TRAINING

9.7.1 General
CONTRACTOR personnel to be assigned in this contract project shall possess the
required skills qualification and experience of similar job undertakings.
The basic minimum requirements for the personnel ability to comprehend
instructions, interpret basic documents, read and communicate shall be adhered on
selection and appointing personnel to their respective functional position.
To assure smooth job execution, personnel shall be familiarized on specific project
programs and relevant documents. Examples of these are:
 Project Loss Prevention Program
 The CLIENT documentation and system of coordination
 Project plans and programs relevant to personnel position / functions.
Development of personnel capabilities shall be enhanced by on-the-job training

provided to employees.
9.7.2 Specific Requirements
a) Qualification
The CONTRACTOR shall be governed on providing quality personnel
pursuant to Contract Requirements.
b) Job Clearance Cards
Prior to deployment of personnel to perform their respective assigned task,
clearance cards issued by the CLIENT shall be secured for the following
personnel performing specialized jobs, i.e.:
 Welders
 Critical Coating Personnel
 H.V. Cable Splicer’s
 Mobile Heavy Equipment / Crane Operator
c) Training and Qualification of QC personnel
The Training, Qualification and Experience requirement of QC personnel
deployed for Construction activities shall be as per the Contract Agreement.
The CONTRACTOR shall utilize, but not limited to the following QC
Inspectors for this Project.
 Civil Inspector
 Welding/Coating Inspector
9.7.3 Training
The CONTRACTOR Corp. QA/QC Manager and/or his delegated Site QA/QC
Manager shall indoctrinate their QC Inspectors and other concerned personnel to
ensure their clearer understanding on the following:
 Job Specification
Briefings on the CLIENT Standard Documentation
List of the applicable specifications
 Inspection / Monitoring
Inspection according to QCP/ITP
RFI/ QMIS issue
Witness/Hold points
Continuous monitoring based on the applicable relevant CLIENT
Specifications.
 Material Identification
Surveillance of material identification
Surveillance of proper material installation

Surveillance to prevent the incorrect material installation
 Special Processes
Explanation of special process
Monitoring of special process construction phases
Calibration of inspection, measurement and test equipment
Verification of test/measuring equipment list
Verification of calibration period
 Inspection Report and their traceability
Verification of inspection report completeness
Signature of inspection/test report
Filing System
Traceability of inspection/ test report to the constructed/ erected item.
 Duties and Responsibilities
Keeping a list of the Company Specifications
Monitoring of the work in addition to the specified inspection items as
listed in the applicable ITP.
Verification of inspection readiness before RFI/QMIS issuing
Keeping the documentation filed according to the established quality
control document management.
Highlighting all discrepancies detected during the monitoring activity
and informing the CONTRACTOR QA/QC Manager at Site to issue
NCR, if necessary taking immediate remedial action to clear
inspection logbook comments.
Training Records shall be maintained at the Project Site listing the personnel that has
undergone indoctrination and/or familiarization training on specific subject.
9.7.4 On-the-Job Training

As a general policy of the CONTRACTOR on Human Resources Development, all
Work Supervisors are obliged to provide guidance and skill-enhancement to their
workers and cost-effective methods or best practices in accomplishing assigned task.
This can be effectively achieved through on-the-job training.
9.8 STATISTICAL TECHNIQUES

Due to the nature of the CONTRACTOR business which is confine in construction
services with changing job environment and varied contract conditions, the
implementation of statistical technique on Products/services characteristic is not
applicable and useful. CONTRACTOR's concerns in measuring process capability
are taken during interim period and/or after completion of each project. Performances
of the CONTRACTOR services are evaluated using ratios, i.e.:
 Man-hours expended per unit of Work or each Equipment Installed.
 Average actual Revenue yielded per expended Direct Man-hour.
 Actual ratio between total Expended Indirect Man-hour vs. Direct Man-hour
Optional only if possible to account specifically for Major activities that will influence
significant cost deviation to budget.
The above useful data is gathered and acquiring by the cost control unit during the
contract life deviation.
Statistical data is generated from the following:
 Numbers of Punch list and NCRs issued by the CLIENT as indication of quality
performance.
 Safety Statistics record as reported monthly based on OSHA requirements.

 Project Quality Audit Schedule (Form No. Q-021 Rev. A)
 Non-Conformance Report (NCR) Form, Q-005
 Register of Non-Conformance Report and Status, Form No.Q-015
 Personnel Training Indoctrination Report Form No. PER-F15
10 CONTROL OF NON-CONFORMING PRODUCT

10.1 SCOPE
This section describes the procedure of initiating, implementing and documenting
corrective and preventive actions as an effective means to eliminate the causes of
actual or potential non-conformities that are identified / reported either from internal or
external sources of origin. It also serves as the management procedure for non-
conformities applicable in this contract job.
10.2 OBJECTIVE
To have a clear understanding on the proper control of non-conformances and
systematic approach and documented records in pursuing and resolving corrective and
preventive actions in order to attain effectively the required or improved level of work
quality standards and thus, avoid completely any occurrences or recurrences of non-
conformities.
10.3 REFERENCE
- CLIENT’s Contract requirements
- CLIENT’s Quality Manual
- CLIENT’s Operating Procedure for Corrective & Preventive Action Procedure
a) Project QA/QC Manager (Home Office)
Participates on advisory functions covering the investigation of identified non-
conformities and complaints through Non-Conformance Reports (NCRs), or
Corrective Action Requests (CARs) raised by the Originators and seeks/
oversees appropriate resolutions by the concerned action persons for its
remedial actions and closure.
b) Site QC Manager / QC Inspectors
As part of their primary functions, are authorized persons for raising Non-
Conformance Reports (NCRs) to the concerned responsible person of a
production or functional unit/area where the non-conformities/complaints are
identified, and required from them to monitor actions needed for its
resolutions.
The CONTRACTOR QC Manager at Site is the representative of the
CONTRACTOR’s Corporate QA/QC Manager at Site to implement this
procedure at site on proper documentation and reporting required covering
encountered non-conformities at the project site.
c) CONTRACTOR’s Construction Site Manager/
Superintendents/ Supervisors
Are responsible for entertaining identified Non-Conformance items under their
respective areas and pursuing corrective and preventive actions, based on
agreed or appropriate resolutions in order to clear and close those issued
NCRs.
d) Internal Quality Auditors
All pre-selected company’s employees who are trained as internal quality
auditors whose ad-hoc responsibility is to conduct quality management
system auditing to company’s various functional support and production
areas. They are authorized by the management to issue Corrective Action
Requests (CARs) to audited areas where non-compliance to company’s
quality policies and procedures are identified. They are qualified as per the
requirement of Contract Provisions for Quality System Auditors.
10.5 PROCEDURES
10.5.1 Identification of Non-Conformance
In accordance with Contract Requirements, the CONTRACTOR shall exercise
proper control and disposition of identification and documentation of non-
conformances, corrective actions and waivers of contract requirements. These
non-conformances possible occurrences are inadvertent use of design
documents, materials, parts, components, services or workmanship not
conforming to the requirements of the contract.
Source and/or areas where non-conformities are identified from the materials
and/or services supplied by the Vendors/ Subcontractors and the
CONTRACTOR’s in-process construction / installation activities. The control and

management of non-conformances on the specific process work areas are
described as follows:
a) Materials
Detection of non-conformance of materials is controlled by relevant procedures for
materials classified as levels 1, 2, 3 & 4 that are inspected at Vendors Source
location following the specific Inspection Assignment Package submitted by the
CONTRACTOR and approved by the CLIENT Project Inspection Division. Level 1
does not require pre-inspection meeting. For materials classified as level 0,
inspection is done once the materials arrived at site. Reporting and documenting
Non-Conformance at Vendor's source during in-process inspection and once it
received at site is described in the preceding paragraph 10.5.2(b) under this
section. Detection of non-conformances of all materials received at site and
segregation of non-conforming materials procedures is described fully under
section 12 of this Project Quality Plan. Levels of disposition on identified Non-
conformance per Contract Agreement are described in detail under par. 10.5.7 of
this Procedure. Disposition of all rejected materials shall be reported to the
CLIENT and shall form part of the Monthly Quality Management Report.
b) In-Process Installation / Work Phase Activities
Detection of Non-Conformance of in-process installation or any phase of work
activities during the process of fabrication/installation/testing occurring at the work
places are primarily highlighted by CONTRACTOR QC Inspectors or the CLIENT
Project Representatives/Inspectors in their course of inspections. The
CONTRACTOR QC Inspectors or other authorized NCR originators accomplish
Non-Conformance Report (Form No.Q-005) in reporting encountered non-
conformities or deficiencies.
c) Customer Complaints
In-order to effectively handle customer Complaints, The CONTRACTOR shall be
pro-active to identify these non-conformities and Document its resolution using the
same NCR. Client’s Project Representatives / Inspectors usually report and
document their observed non-conformities / deficiencies addressed to the
CONTRACTOR, either in any of the following written documented forms of
communication/records, i.e.:
 CLIENT issued Non-Conformance Report (NCR Form issued by the CLIENT)
 Formal business correspondence letters
 Project logbooks/E.log book normally maintained at project site
 Complaints rose during regular coordination or special meetings with the
client and recorded in the minutes of meetings.
 Construction Punch List and/or Exception List that highlights observed items
of non-conformities or deficiencies to specified contract requirements when
job is nearing completion. It is only confined to major ones that cover gross-
violation to work/item specific criteria of acceptance and/or job specification
on its observed completed stage of production/installation.
d) Reports of Internal Quality Audits
These are operational deficiencies or non-conformities reported by assigned

internal quality auditors during internal audits to various production and functional
support units. Refer to CONTRACTOR Internal Quality Audit Procedure as
appended to section 9 of this Project Quality Plan describing the procedure in
carrying out and reporting internal quality audits.
10.5.2 Procedures and Forms used in identifying and reporting non-Conformities

For purpose of clarity and common understanding, there are two (2) forms to be
used by the CONTRACTOR in the implementation of this “Corrective and
Preventive Action Procedure”. These forms and its usage application are:
a) Corrective Action Request (CAR), Form No.Q-003
This form is used in documenting and seeking resolution to identified non-
compliances or non-fulfillment to Company’s Quality Manual and Operating
Procedures (in accordance to ISO 9001:2008 Quality Management System),
which were approved and issued by management for implementation to
concerned Production Operating Units and functional support departments. For
distinction of its usage, this CAR form is intended only for use by the internal
quality auditors during the internal quality audit operations to various functional
dept. / units and project sites, which are programmed twice per year. The use of
this form is comprehensively described in the CONTRACTOR Project's Internal
Quality Audit Procedure; a copy is appended in Section 9 of this Project Quality
Plan.
Non-Conformance Report (NCR), Form No.Q-005
 Scope of Usage and Definitions
Like the Corrective Action Request (CAR) form, this form is used in documenting
and seeking resolution to identified non-conformities. In specific statements, it
describes the nature of non-compliances / Customer Complaints which can be
classified as:
- Non-fulfillment of a specified requirement as specifically shown on the
issued for construction drawings, specifications, established standards,
procedures, etc. in accomplishing a particular task/item of work, or a
particular product.
- Deviation from the standard or normal industry codes and practices, which
in some cases are not explicitly prescribed in the pre-planned arrangement
of performing a task that will lead to a defective product/job.
10.5.3 Investigation / Analysis

a) Customer Complaints & Non-Conformities are analyzed and investigated for
the root causes of the problem depending upon the nature of Complaint i.e.,
whether relating to Product, Process and Quality System.
b) All appropriate sources of information such as processes and work operations
which affect product quality, concessions, audit results, quality records,
service reports and customer complaints shall be utilized to detect, analyze,
and eliminate potential causes of nonconformities.
c) The person responsible for the area is responsible for analysis of the root
cause of problem in co-ordination with the person responsible /
knowledgeable on the nature of Problem.
d) Collection of data and statistical analysis shall be done where feasible.
e) The results of this investigation shall be recorded in the “brief statement of
Non-conformance” space provided in the NCR Form. A copy of each NCR
shall be submitted to the CLIENT within 48 hours.
10.5.4 Corrective and Preventive Actions

The NCR highlights the Corrective Action and Preventive Action needed from
the addressee. To have a clearer understanding on the proper usage of this
NCR form to serve its purpose, the term Corrective Action and Preventive
Action are define simply as:
a) Corrective Action
Action to be taken to eliminate the causes of an existing non-
conformity, defect or other undesirable situation in order to prevent its
recurrence
The corrective action required shall be determined by the person
responsible for the area based on the investigations done and shall be
recorded in the NCR form.
i) All necessary Control Mechanisms to ensure the effectiveness of
Corrective Action shall also be entered in the NCR form.
ii) The NCR originator prior to the closure of the NCR shall review
effectiveness of this Corrective action taken along with the control
mechanism.
b) Preventive Action
Action taken to eliminate the causes of potential non-conformity, defects or
other undesirable situation in order to prevent its occurrence.
The Preventive Action required shall be determined by the person responsible
for the area based on the investigations done and shall be recorded in the
NCR form.
i) All practical steps / methods to implement this Preventive Action shall be
described by this column to ensure that the preventive action can be
implemented without ambiguity.
ii) All necessary Control Mechanisms to ensure the effectiveness shall also
be entered in the NCR form.
iii) The NCR originator prior to the closure of the NCR shall review
effectiveness of this Preventive Action taken along with the control
mechanism.
c) Who are authorized to raise NCR?
The CONTRACTOR’s Corporate QA/QC Manager authorizes and entrusts to
all personnel under the Project's QA/QC Unit to issue NCRs to concerned
production or support units, either directly identified by them or through an

external/clients sources of complaint.
10.5.5 Monitoring Non-Conformance Resolution Activities & NCR Closures

To effectively handle the customer complaints / Non-conformities and to keep
track of activities covering resolutions to Non-Conformities on issued NCRs to
various addressees responsible for the Corrective/Preventive actions, Project
QA/QC Manager maintains a “Register of Non-Conformance Reports (NCRs) and
Status” (Form No.Q-015). This register shall be updated regularly to show in
summary the status of outstanding and closed NCRs at current date. The copy of
this form is appended in this section.
QA/QC Manager shall submit “The Register of Non-Conformance Reports and
Status” for Management Review along with all copies of NCR / Customer
Complaints.
10.5.6 Distribution Copies of Closed NCRs

Original Copy – CONTRACTOR QA/QC Unit File under the custody of Project
QA/QC Manager.
Copies Distribution:
1 – Corporate QA/QC Manager (H.O.)
1 – NCR Originator
1 – NCR Addressee
1 – Site Manager
1 – CLIENT
10.5.7 Disposition of NCRs and Corrective Actions
CONTRACTOR’s QA/QC Manager shall explain the disposition and draw
corrective resolutions. The Non-Conformance Report is forwarded to the the
CLIENT Inspection Unit for technical review of its recommended disposition.
a) Hold Marks
For adequate control of encountered non-conformance item by the QC
Inspector during performance of work activity, ‘HOLD’ is put on the item and it
can only be removed by the QC Inspector after deficiencies had been
corrected or rectified to required acceptable standards. Rejected items are
marked REJECTED and taken away from the production areas
b) Levels of Disposition of Non-Conforming Materials and/or Work item
Disposition for non-conformance shall be decided on the following levels of
courses of action pursuant to Contract Requirements.
- “Proceed or Use as is”
Disposition can be pursued if it can be concluded that the degree of
discrepancy cannot result to negative functional or operational use of theitem
without adverse impact to performance, reliability and safety. This shall be
accepted after inspection by the CLIENT. If item is considered usable,

CONTRACTOR shall submit application for a waiver to the CLIENT.
- “Rework”
Disposition may be imposed if redoing the process of work by the right
method within the allowable tolerance will not alter the integrity of the
materials on its strength workability and operational. This shall be subject to
re-inspection and acceptance by the CLIENT.
- “Repair” / Correction
Disposition can be imposed within the level of non-conformance does not
affect the reliability and safety of the item. These items found accepted after
re-inspection may be used in WORK.
- “Re-graded”
This disposition can be effected if it can be concluded that the degree of
discrepancy cannot result to negative functional or operational use of the
item, if it is re-graded to suitable alternative level that ensures the
performance, reliability and safety.
If item is considered usable, CONTRACTOR shall submit application for a
waiver to the CLIENT. The item may be used in the WORK only if the CLIENT
approves the waiver.
- “Rejected”
This disposition shall be governed by Contract Requirements covering
rejected items not complying with the CLIENT Standards. The following shall
be observed.
CONTRACTOR shall segregate all other non-conforming materials and
assemblies to a clearly designated rejection site. The CONTRACTOR
shall track and control all rejected equipment or materials until it is re
used, exported or otherwise disposed of. All rejected materials shall be
disposed of in accordance with the CLIENT Standard Procedure of
documentation. Disposition of all rejected material shall form part of the
Quality Management Reports.

Non-Conformance Report (NCR), Form No.Q-005
Register of Non-Conformance Reports (NCRs) & Status, Form No.Q-015
11 PROCUREMENT PLAN
Refer to JEF-DOC-003/PrP “Procurement Plan
12 CONSTRUCTION AND PRE-COMMISSIONING PLAN

12.1 Scope and Purpose
This portion describes the specific and extent of work covered by the phase sections
being addressed in this part of the construction work quality plan. It establishes the
basis of requirements for the preparation of inspection and Test Plan (ITP) Checklist,
procedures and acceptance criteria.
12.2 References
Defines all relevant document i.e. codes, standards, specifications, etc. to be referred
with for the correct execution of the job to conform with the contract technical
requirements for the specific work item covered by the construction work quality plan
as basis of criteria of acceptance.
- Sec. 3.0 of this PQP
- Sub-Contract Agreement
- Contract Documents, Specifications & Drawings
12.3 Responsibility
Defines the performing units/persons responsible for the correct execution of the job
and required interfaces of Inspection Units/Persons to control and ensure attainment of
the required Quality Standards.
12.4 Quality Control Procedures/Method of statements

All method of statement/(QCP) and corresponding Inspection & test Plans (ITP)
referred in Section 3.0 of this PQP shall be submitted accordingly as required in Sub-
Contract Agreement, Relevant procedures applicable under each sections of the
Construction Work Quality Plan which normally address but not limited to the following:
 Materials to be inspected and tested
 Inspection and test methods, plans and procedures
 Off site location of established pre-fabrication/assembly of items prior to
delivery to site
 Acceptance criteria for each critical phase of activities during the course of
Construction/Installation
 Third Party Inspection Companies and the services they will provide
 Work Procedures for specials process activities like concreting Protection,
Critical Coating, Cable Splicing/Termination, cable/conduit seals etc. are
described and established to ensure the job are accomplished under controlled
conditions in accordance with all applicable Standards and Specifications.
12.5 Inspection and Test Plans (ITP)

Inspection and Test Plans is the quality plan for each construction work phase
discipline showing in details the methods and timing for examinations, measurement or
tests to assure compliance with contract job requirements. In a matrix presentation, the
ITP shows the following:
 Task descriptions
 Acceptance criteria (Checked per applicable Specifications, Codes, Standards,
Procedures or IFC Drawing etc.)
 Verifying Documents (Referenced Submittals, Test and Inspection Reports,
Certificates, etc.)
 Quality Control Activity (Inspection and Test Activity)
 Established WITNESS and HOLD point intervention of Clients Inspection from
the planned Inspection and Test activities.
The ITP are supported by suitable and approved certification forms to document all
the test and inspection to be performed during the process of the work. Checklist
and Test Record Sheets shall be the verifying acceptance of each accomplished
tasks as shown in the ITP.
12.6 Pre-Commissioning Plan

The Pre-commissioning Plan is normally a joint undertaking on its
preparation by the the CLIENT, the CONTRACTOR and its Vendors or
Sub-contractors which shows how the project is planned to reached its final
Mechanical Completion and ready for Plant Commissioning and Start-up.
The Pre-Commissioning Plan shall consist of six parts:
 Division of facilities into Mechanical Completion Packages
 Schedule of the Pre-Commissioning Activities
 Mechanical Completion Checklist
 Inspection Records Forms
 Pre-Commissioning Procedures
 Exception List Database.
13 QUALITY ASSURANCE FORMS

a. Form No. Q-001 Summary Audit Report
b. Form No. Q-003 Corrective Action Request (CAR)
c. Form No. Q-004 Internal Quality Audit Checklist
d. Form No. Q-005 Non-Conformance Report (NCR)
e. Form No. Q-006 Material Inspection Report
f. Form No. Q-007 Site Technical Query
g. Form No. Q-008 Measuring and Test Equipment Calibration Status
h. Form No. Q-F11 Audit Conformation Note

i. Form No. Q-013 Corrective Actions Implementation Review Audit Memo
j. Form No. Q-015 Register of Non-Conformance Reports (NCRs) & Status
k. Form No. Q-017 Document Transmittal/Distribution Sheet
l. Form No. Q-018 Request for Waiver to SA Standards or Specification
Requirement
m. Form No. Q-019 Internal Inspection Request (IIR)
n. Form No. Q-020 Two-Week Look Ahead Test and Inspection Schedule
o. Form No. Q-021 Project Quality Audit Schedule
p. Form No. PER-015 Personnel Training and/or Indoctrination Report
q. Form No. WF-07 Issue Voucher (Purchased Materials)
r. Form No. WF-10 Material Receiving Report
s. Form No. WF-11 Inventory Stock Card
t. Form No. WF-13 Material Submittal Procurement and Delivery Status
Report
u. Form No. WF-14 Material Return Voucher
v. Form No. PR-EF-02 Purchase Requisition Form
w. RFI Cover Page Request For Inspection (Aramco Standard)
END DOCUMENT

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What is the purpose of the Project Quality Plan?

What is the purpose of the Project Quality Plan?

What are the main sections covered in the Project Quality Plan?

What are the main sections covered in the Project Quality Plan?

SAUDI ARAMCO Southern Area Projects Department Document No.

Southern Area Projects Department

AL-JANADRIYAH EXHIBITION FACILITY, AR-RIYADH

PROJECT QUALITY PLAN

Rev. Date Reason for Issue Prepared by Checked by Approved by

Informatics reference: Document date Printing Date

SECTIONS SUMMARY AND STATUS

SECTIONS SUMMARY AND STATUS X X

PROJECT QUALITY POLICY STATEMENT X X

CROSS REFERENCE TO ISO 9001:2008 X X

1.1 SCOPE AND OBJECTIVE

1.2 QUALITY PLAN MANAGEMENT

1.3 GENERAL PROJECT SCOPE OF WORK

1.4 SPECIFIC SCOPE OF WORK

1.5 TERMINOLOGY AND DEFINITIONS

REFERENCE DOCUMENTS AND PROJECT

3.2 REFERENCE DOCUMENTS

CONSTRUCTION PROGRAM PLANNING AND

SECTIONS SUMMARY AND STATUS

4.4 PLANNING, SCHEDULING, PROGRESS &

5 DOCUMENT AND QUALITY RECORDS CONTROL X X

5.3 DOCUMENT PREPARATION

5.7 CONTROL AND PROTECTION OF SAUDI ARAMCO

5.8 DOCUMENTS AND RECORDS CENTERS

5.9 PROJECT RECORD BOOKS

5.10 AS - BUILT DRAWINGS

PREPARATION AND MANAGEMENT SYSTEM OF

6.3 SAUDI ARAMCO TYPICAL INSPECTION PLAN

SECTIONS SUMMARY AND STATUS

6.4 MANAGEMENTS OF INSPECTION POINTS

6.5 TEST AND INSPECTION DOCUMENTS

6.6 TEST AND INSPECTION SCHEDULE AND STATUS

7 SITE TECHNICAL SUPPORT SERVICES X X

8 QUALITY CONTROL ACTIVITIES X X

8.2 INSPECTION AND TEST PLAN MANAGEMENT

8.3 QUALITY CONTROL ACTIVITY COORDINATION

8.4 INSPECTION AND LOG BOOKS

8.5 CONSTRUCTION MATERIAL CONTROL

8.6 DOCUMENT CONTROL

8.7 PLANT FACILITIES TESTING, PRE-

8.8 PROJECT RECORDS BOOKS

8.9 SPECIAL PROCESS PROCEDURES

SECTIONS SUMMARY AND STATUS

8.10 MANAGEMENT OF MEASURING AND TESTING

9 QUALITY ASSURANCE ACTIVITIES X X

9.2 MANAGEMENT REVIEW

9.3 DOCUMENT REVIEW

9.4 QUALITY AUDITS AND QUALITY SURVEILLANCE

9.6 PREVENTIVE/CORRECTIVE ACTIONS

9.7 PERSONNEL QUALIFICATION AND TRAINING

9.8 STATISTICAL TECHNIQUES

10 CONTROL OF NON-CONFORMANCE PROCEDURE X X

SECTIONS SUMMARY AND STATUS

11.1 SCOPE AND PURPOSE