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Micro Focus Portals - Quick - Reference - Guide - 13july

The document summarizes three MicroFocus portals: the Partner Portal for partner resources, the Support Portal for technical support, and the SLD Portal for software licenses and downloads. The same login credentials can be used across all three portals. While the Partner Portal requires registration, access to the other two portals depends on a MicroFocus account and organization permissions. Each portal serves a distinct purpose and provides relevant resources for its intended users.

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Jose Angel Oropeza
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100 views1 page

Micro Focus Portals - Quick - Reference - Guide - 13july

The document summarizes three MicroFocus portals: the Partner Portal for partner resources, the Support Portal for technical support, and the SLD Portal for software licenses and downloads. The same login credentials can be used across all three portals. While the Partner Portal requires registration, access to the other two portals depends on a MicroFocus account and organization permissions. Each portal serves a distinct purpose and provides relevant resources for its intended users.

Uploaded by

Jose Angel Oropeza
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Software Licenses and Downloads

Partner Portal Support Portal


(SLD) Portal
URL https://microfocuspartner.force.com https://portal.microfocus.com/s/ https://sld.microfocus.com/

Landing
Page

Credential The same Access Manager single sign-on credentials are used across all three portals.
You need to register as partner portal user in order If you had access to the old MySupport portal you Fulfilment download email address in the E-
to get access. should have access to the new Support Portal. delivery recipient will be auto granted the admin
access in SLD. Admin user can add other users to
Any access issue, you can reach out to: If you are new, you will need the same order.
• a microfocus.com account if you don’t
already have one If you are new, you will need a microfocus.com
Access International (EMEA & LATAM): • Ask your organisation’s Delegated Admin account if you don’t already have one
[email protected] to add you as a user in the Support Portal
Contact the following for access issues:
For any access issues, follow the instructions in the
knowledgebase article the error message directs Europe, Middle-East & Africa:
you to. [email protected]
Your gateway to all the assets, evaluation Raise/manage cases for product technical support. Manage licenses, download product releases and
demonstration software, enablement and patches.
What it is certification, sales product marketing collateral as Gold and Platinum Partner needs to access this
used for well as your one stop shop for sales and business portal to consume 50 presales support cases.
development tools.

Click here to follow steps to raise a case if you have Click on Customer Care Portal Overview for the full All the quick guide documents, video, Q&A and
a query on Opportunity Management, Deal playlist of training clips. support information can be found at the
Registration, Quoting Support, Order Management, self-help page in SLD.
Additional Invoice Support, Renewal Maintenance, Access Click on Support Help and Guides for additional
Resources Support, Market Development Funds, Partner training materials. Access the training videos directly on the Software
Portal, Learning Centre and Partner Program, Fulfilment Training Channel here.
Partner Account Management . Do make sure you Click here to follow steps on how to consume 50
select the right category. presales support case.

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