Delegates Handbook 2021 en

Delegates Handbook
Seventy-sixth session of the United Nations General Assembly

Opening date of the seventy-sixth session of the General Assembly
Tuesday, 14 September 2021
General debate of the seventy-sixth session of the General Assembly

Tuesday, 21 September to Saturday, 25 September,
and Monday, 27 September 2021
High-level meeting to commemorate the twentieth anniversary of the adoption of

the Durban Declaration and Programme of Action
Wednesday, 22 September 2021
High-level plenary meeting to commemorate and promote
the International Day for the Total Elimination of Nuclear Weapons
Tuesday, 28 September 2021
Emergency information and updates

Hotline for updates during
weather emergencies or other 212-963-7090
urgent situations
emergency.un.org
Websites
www.un.int/
The websites also offer the option of subscribing to email, text

message or automated voice call alerts.
Delegates Handbook
Delegates Handbook
Seventy-sixth session of the General Assembly

of the United Nations
United Nations
New York, September 2021–September 2022
Note
The present booklet contains information of a general nature about

United Nations Headquarters that is applicable throughout the sev-
enty-sixth session of the General Assembly. Suggestions for changes
to the booklet should be addressed to the General Assembly Affairs
Branch (email: [email protected]).
Further information in preparation for the session can be found in the

information note for delegations (A/INF/76/4 and A/INF/76/4/Rev.1)
and the Journal of the United Nations.
The present booklet is also available on the Delegate website (https://

www.un.org/dgacm/en/content/protocol/delegates-handbook) and
from the General Assembly website (www.un.org/en/ga).
ST/CS/71
September 2021–September 2022
Message from the Secretary-General
The seventy-sixth session of the

General Assembly is facing a series of
complex challenges: an unrelenting
global pandemic, a climate emer-
gency, enduring conflicts, increasing
inequalities — especially affecting
our most vulnerable populations,
such as women and girls — and
unprecedented humanitarian and
human rights crises.
International cooperation is the only

pathway to solve these and other
global tests. Our common agenda
is to help build a world in which
everyone can thrive on a healthy planet with peace, dignity and
equality.
As we look to the trials and tasks ahead, the mission and work
of the United Nations is more important than ever. Let us strive
together to advance peace and security, protect human rights,
deliver humanitarian aid, promote sustainable development and
uphold international law.
The Delegates Handbook is a valuable guide to the General

Assembly and to the services provided by the Secretariat
to assist delegates in the conduct of their daily work, from
accreditation and protocol to medical services and conference
management, among other helpful resources. I trust that this
latest edition will prove to be a useful tool for both new arrivals
and veteran diplomats alike.
V
I wish you a successful seventy-sixth session of the General
Assembly and look forward to working together to realize our
shared goals.
António Guterres
Secretary-General of the United Nations
VI DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

VI
Foreword from the Under-Secretary-General
As head of the Department for

General Assembly and Conference
Management, it is my honour and
privilege to present the Delegates
Handbook for the seventy-sixth
session of the General Assembly. The
Handbook, first published in 1952,
aims to guide delegates through the
work of the Assembly and its sub-
sidiary bodies and provide informa-
tion on all services and facilities avail-
able to delegates. These services
and facilities are provided to you
from across many departments in the Secretariat, all working
together to ensure that the intergovernmental process is facili-
tated so that you can carry out your work.
The United Nations Secretariat has adopted and continues

to adopt innovative and agile working methods and collabo-
rative solutions, ensuring business continuity in the times of
high uncertainty that have resulted from the pandemic. At the
seventy-sixth session of the General Assembly, world leaders
have the option to either be present in the General Assembly
Hall or submit their pre-recorded statements to be introduced
by their representatives present in the Hall. This extraordinary
measure has been adopted by the Assembly, without setting
a precedent, with the intention of ensuring that the general
debate takes place, while safeguarding the health and safety
of delegates and staff. The Assembly will also hold the high-
level meeting to commemorate the twentieth anniversary of
the adoption of the Durban Declaration and Programme of
Action and the high-level plenary meeting to commemorate
and promote the International Day for the Total Elimination of
Nuclear Weapons.
VII
The Secretariat has been working to anticipate the needs of
delegates and provide them with efficient and environmentally
friendly services, adapting to the challenges faced by the
global community and the workload and responsibilities of the
United Nations.
Further useful information in preparation for the seventy-sixth

session can be found in the information note for delegations
(A/INF/76/4 and A/INF/76/4/Rev.1), the annotated preliminary
list of items to be included in the provisional agenda (A/76/100)
and the annotated draft agenda (A/76/100/Add.1), as well as
in the multilingual, digital Journal of the United Nations, which
provides real-time updates on the venue, format and time of
meetings.
I wish you a productive and successful seventy-sixth session.
Movses Abelian
Under-Secretary-General for General Assembly
and Conference Management
VIII DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

VIII
Table of contents
Message from the Secretary-General . . . . . . . . . . . . . . . . . . . . . . . . . V

Foreword from the Under-Secretary-General . . . . . . . . . . . . . . . . . . . VII
I. General information
Entrance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
United Nations grounds passes and admission to meetings . . . . . . . . 14
Information (telephones and desk locations) . . . . . . . . . . . . . . . . . . . . 17
Health-Care Management and Occupational Safety
and Health Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Protocol and Liaison Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
II. General Assembly and its Main Committees, the Economic

and Social Council and other organs
General Assembly and its Main Committees . . . . . . . . . . . . . . . . . . . . 23
Plenary meetings of the General Assembly and meetings
of the General Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Main Committees of the General Assembly . . . . . . . . . . . . . . . . . . . . 27
Economic and Social Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Other organs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
III. Conference services

Meetings and documentation services . . . . . . . . . . . . . . . . . . . . . . . . 31
Use and care of United Nations electronic equipment . . . . . . . . . . . . 36
Use of cameras and cellular phones . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Seating protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Journal of the United Nations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Statements in plenary meetings and in meetings of the Main
Committees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Interpretation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Records of meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Document facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accessibility Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
IX
IV. Media, public and library services
Spokesperson for the Secretary-General . . . . . . . . . . . . . . . . . . . . . . . 45
Press conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Services to correspondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Department of Global Communications . . . . . . . . . . . . . . . . . . . . . . . 46
UN News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
UN Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Social media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Media services and facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
United Nations media partnerships . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
United Nations photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Communications campaigns and focal points . . . . . . . . . . . . . . . . . . . 54
Services provided by the network of United Nations
information centres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Dag Hammarskjöld Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
United Nations publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Publications and Editorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Yearbook of the United Nations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
V. Facilities and services for delegations

Travel entitlements for delegations of the least developed
countries attending the seventy-sixth session
of the General Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Important information pertaining to COVID-19: . . . . . . . . . . . . . . . . . 74
Checklist A – Request for reimbursement – Delegates’ travel . . . . . . 75
Checklist B – Request to travel – Delegates . . . . . . . . . . . . . . . . . . . . . 76
Travel services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Delegates’ Lounge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Delegates’ quiet room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Dining room and cafeteria facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Delegates’ guests: Admission of non-United Nations
guests during and after the general debate period . . . . . . . . . . 82
Traffic in the Secretariat Circle and through the
East 43rd Street gate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
United Nations-issued identification . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Mail and messenger services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Audiovisual services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
X
Archives and Records Management Section . . . . . . . . . . . . . . . . . . . . 87
Information and communications technology services . . . . . . . . . . . . 87
United Nations Postal Administration . . . . . . . . . . . . . . . . . . . . . . . . . 90
Garage Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
United Nations Institute for Training and Research . . . . . . . . . . . . . . . 96
United Nations International School . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
New York City liaison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Hospitality Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Banking facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
United Nations maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Facilities for persons with disabilities . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
XI
I. General information
United Nations Headquarters occupies an 18-acre tract of

land on Manhattan Island. The site is bounded to the south
by East 42nd Street, to the north by East 48th Street, to the
west by what was formerly a part of First Avenue and is now
known as United Nations Plaza, and to the east by the East
River and Franklin D. Roosevelt Drive. The site is owned by the
United Nations and is international territory.
The Headquarters complex comprises five main structures that

are all interconnected:
General Assembly Building, housing the General Assembly

Hall, conference rooms 4, 5, 6, 7, 8, 11, 12, E and F and the
GA-200 suite.
Library Building (reading room open; other areas closed for
security reasons)
South Annex Building (closed for security reasons, except
for the cafeteria area, which will be open for a limited period
during the general debate)
Conference Building (a long, low structure parallel to the
river), where the Economic and Social Council, Security
Council and Trusteeship Council Chambers are located on
the 2nd and 3rd floors, with conference rooms 1, 2, 3, 9, A, B, C
and D on the first basement level and conference rooms 1, 2,
3 and 10 on the 1st floor.
Secretariat Building (39 storeys), where press conferences are
held on the 2nd floor
All conference rooms and chambers in the Conference Building,
the General Assembly Hall and other conference rooms in the
General Assembly Building can be reached from the delegates’
entrance near East 45th Street. There is also an entrance by the
Library and South Annex Buildings, near East 43rd Street.
GENERAL INFORMATION 13
Several buildings close to Headquarters house United Nations
offices, including:
DC1, One United Nations Plaza, 787 First Avenue

DC2, Two United Nations Plaza, 323 East 44th Street
FF Building, 304 East 45th Street
Albano Building, 305 East 46th Street
United Nations Institute for Training and Research (UNITAR)
Building, 801 United Nations Plaza
Falchi Building, 31-00 47th Avenue, Long Island City, Queens
Delegates who wish to locate departments or offices are
advised to check with the Information Unit (tel.: 212-963-9999).
Internal calls within the telephone system of the United Nations
may be placed using the five-digit extension comprising “3” or
“7” followed by the last four digits of the telephone number.
For telephone numbers beginning with the prefix “212-963”,
the five-digit extension begins with “3”, and for those begin-
ning with “917-367”, it begins with “7”.
Entrance
Pedestrians: The entrance for delegations to the General
Assembly Hall is located at First Avenue and East 45th Street
Cars: To enter and park at Headquarters, cars require
United Nations diplomatic license plates (“D” plates), as well
as a parking e-tag for the seventy-sixth session of the General
Assembly (for more information, please see the section on
the Garage Administration on page 91).
United Nations grounds passes and admission to meetings

Owing to the coronavirus disease (COVID-19) pandemic and
the limitations on meetings within the United Nations premises
as precautionary measures aimed at containing the spread of
COVID-19, access to the building may be limited. Please see the
information note for delegations (A/INF/76/4 and A/INF/76/4/
Rev.1) for the latest information on the arrangements for the
high-level meetings and the general debate.
14 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

Registration for members of official delegations
Passes for members of official delegations to regular and special
sessions of the General Assembly and all other meetings at
Headquarters on the official calendar are authorized by the
Protocol and Liaison Service (tel.: 212-963-7181) and processed
by the Pass and Identification Unit, whose office is located
at 320 East 45th Street (FF Building). Registration requests
for members of delegations to temporary meetings may be
processed through the online eRegistration system, available
through the e-deleGATE portal (edelegate.un.int). Guidelines
on eRegistration and answers to frequently asked questions can
be found on the Protocol and Liaison Service website (https://
www.un.org/dgacm/en/content/protocol).
Registration for official delegations of intergovernmental
organizations (accredited to the United Nations as observers)
that do not have offices in New York should follow the proce-
dure specified under “Guidelines for intergovernmental organi-
zations away from New York”, which are posted on the Protocol
and Liaison Service website (https://www.un.org/dgacm/en/
content/protocol), under “Meetings”.
Types of passes1
The following types of passes may be issued:
VIP pass without a photograph, issued by the Protocol and
Liaison Service for Heads of State and Government, Vice-
Presidents, Crown Princes and Princesses, and their spouses
VIP pass with a photograph, issued by the Protocol and
Liaison Service for Deputy Prime Ministers, Cabinet Ministers
and their spouses
Gold pass for heads of delegations, processed by the Pass
and Identification Unit
Blue pass for all other members of delegations, processed by
the Pass and Identification Unit
1
Passes for returning delegates whose photographs are already in the electronic
system of the Pass and Identification Unit may be picked up by a member of the
mission with identification. Spouses will be issued the same type of pass as the
principals. Delegates who have photographs in the system that are older than five
years are required to upload a new photograph or have their photographs retaken at
the office of the Pass and Identification Unit.
Requirements for issuance of passes
VIP passes and delegate passes (gold and blue)

Requests for passes for the following categories of partici-
pants may be processed through the eRegistration system
(edelegate.un.int) by submitting to the Protocol and Liaison
Service an online application form with a passport-sized photo-
graph with a white background (where applicable):
Heads of State and Government, Vice-Presidents, Crown
Princes and Princesses, and their spouses (no photograph
required)
Deputy Prime Ministers, Cabinet Ministers and their spouses
(colour photograph with white background in JPEG format
required)
Members of official delegations (colour photograph with
white background in JPEG format required)
All requests must be submitted at least two working days in
advance of when needed, in order to ensure proper registration
and issuance of passes. Additional working days may be required
prior to and during the general debate and other high-level meet-
ings. The deadline for the submission of requests for the high-level
segment (21–28 September 2021) is Monday, 13 September 2021.
To access the General Assembly Hall and other areas of the build-
ings during the high-level segment, a secondary pass will be
required. For more information, see A/INF/76/4.
Department of Safety and Security

The Security and Safety Service operates on a 24-hour basis.
Tel. Room
Special Services Unit 212-963-7531 GA-1B-052
The Special Services Unit is located in the first basement of

the General Assembly Building in room GA-1B-052. The Unit
addresses queries concerning lost and found items, as
well as all other in-person enquiries, from 8 a.m. to 5 p.m.,
Monday to Friday.

The Security Operations Centre operates on a 24-hour basis
and can be contacted at 212-963-6666 for all requests for access
or general enquiries. The Centre addresses queries concerning
lost and found items from 5 p.m. to 8 a.m.
The Centre is staffed with security and fire-safety personnel.

For fire or medical emergencies, first call 911 (dial 9-911 from
a United Nations telephone) and then contact 212-963-5555
(ext. 3-5555 from a United Nations telephone). For further
details, see https://iseek.un.org/nyc/emergencyNY.
Information (telephones and desk locations)
The Information Unit (tel.: 212-963-9999) can advise on:
The location and telephone numbers of delegations

The office or official to be contacted for technical or substan-
tive queries
The location and telephone numbers of services, information
media and United Nations clubs
For information concerning the location and telephone
numbers of Secretariat officials and staff, dial “0” (for further
information regarding the telephone system of various offices
in the United Nations, please see page 89.
Health-Care Management and Occupational Safety and Health

Division
The Health-Care Management and Occupational Safety
and Health Division provides emergency medical assistance
to delegates and members of diplomatic missions to the
United Nations. In addition, the Headquarters Clinical Services
team within the Division provides first aid for injuries, travel-
related health advice and guidance on accessing local health-
care service providers, including doctors, dentists, pharmacies
and hospitals.
Emergency response: during the high-level segment of the
seventy-sixth session of the General Assembly, an imme-
diate medical response capability for the main campus will be
provided by the Headquarters Clinical Services team, New York
City paramedics and United Nations security staff.
In a medical emergency, contact the Security Control Centre

(tel.: 212-963-6666), which will coordinate with the Headquarters
Clinical Services teams, other medical assistance providers or the
local emergency first-response capability (911) as appropriate.
Basic health care: owing to COVID-19 related restrictions,

the Headquarters Clinical Services team is able to provide
first-aid services for physical trauma only at its walk-in clinic
on the 5th floor of the Secretariat Building from 8.30 a.m. to
5 p.m., Monday to Friday. Persons who are unwell with fever,
COVID-19 like symptoms or low grade illness are advised to
leave the campus and seek support from one of the many local
walk-in clinics. Limited primary care support will be available by
telephone during business hours.

Source: Map data © 2021 Google, United States
Service Name Contact
952 Second Avenue (between 50th and

General medical 51st Streets)
consultations CityMD East 50th 212-271-4864
in the United
Nations 561 Third Avenue
Headquarters CityMD East 37th 212-729-4668
area
919 Second Avenue
MedRite 212-935-3333
Service Name Contact
Emergency room —
Via Security 462 First Avenue
Bellevue Hospital and Safety 212-562-8052
Service,
Emergency care Cornell Security
Control
Centre Emergency room —
New Ext. 36666 525 East 68th Street
York-Presbyterian 212-746-5454
New York Eye and

Eye emergencies Ear Infirmary of 310 East 14th Street
Mount Sinai 212-979-4000
Emergency Dentist 9 East 45th Street, 6th floor

New York 646-783-1175
Dental Emergency Dental 18 East 48th Street, room 1702

Center 646-992-0930
Emergency Dentist 8 Gramercy Park South

24/7 888-896-1427
Mount Sinai-Union 10 Union Square East, suite 3H

Square 212-420-4005
Infectious diseases Bellevue Virology 462 First Avenue

Clinic 212-562-4038
109 East 38th Street

Travel Medicine NYC 212-725-0580
952 Second Avenue (between 50th and

51st Streets)
CityMD East 37th 212-271-4864
COVID-19 testing
561 Third Avenue
Also available CityMD East 37th 212-729-4668
at most
pharmacies and 919 Second Avenue
pop-up testing MedRite 212-935-3333
sites Medical Offices of 211 East 51st Street
Manhattan 212-398-1709
509 Fifth Avenue

LEAA Health 866-275-7594

Protocol and Liaison Service
The Protocol and Liaison Service is part of the Department for
General Assembly and Conference Management.
Tel. Email Room

Ms. Beatrix Kania beatrix.kania@
Chief of Protocol 212-963-7171 un.org S-0208
Ms. Nicole Bresson-Ondieki

Deputy Chief of Protocol 917-367-4320 [email protected] S-0212
Ms. Pilar Fuentes

Senior Protocol Officer 212-963-0720 [email protected] S-0207
Mr. Fariz Mirsalayev mirsalayev@

Protocol Officer 212-963-7177 un.org S-0205
aicha.
Ms. Aicha Benmansour benmansour@
Protocol Officer 917-367-8268 un.org S-0202
For information on the protocol officers and their respective

portfolios of Member States, observer States and intergov-
ernmental organizations, as well as detailed information on
the registration of delegates and staff members, please see
the Protocol and Liaison Service website (https://www.un.org/
dgacm/en/content/protocol).
Credentials
For the sessions of the General Assembly, credentials of repre-
sentatives (issued by the Head of State or Government or by the
Minister for Foreign Affairs) should be submitted to the Secretary-
General one week before the opening of the session, if possible.
A scanned copy of the credentials, as well as other communi-

cations containing the names of representatives (such as letters
and notes verbales from the permanent missions), should be
submitted through the e-Credentials online platform, which can
be accessed through the e-deleGATE portal (https://edelegate.
un.int). A hard copy of the formal credentials (original) should
be brought to the Office of Legal Affairs, located on the 36th
floor of the Secretariat Building (please see the Journal of the
United Nations for further details).
Blue Book of Permanent Missions to the United Nations

The Blue Book of Permanent Missions to the United Nations lists
the diplomatic personnel of Member States, the staff of inter-
governmental organizations accredited to the United Nations as
observers, and the staff of liaison offices of specialized agencies
and related organizations. All interim movements of personnel,
changes in addresses and telephone and fax numbers, national
holidays and so forth are updated in the Blue Book Online as
soon as the Protocol and Liaison Service is notified of such a
change by a mission.
Protocol and Liaison Service website

The most up-to-date version of the Blue Book can be found on
the Protocol and Liaison Service website (https://www.un.org/
dgacm/en/content/protocol), along with a list of Heads of State
and Government and ministers for foreign affairs, a list of senior
United Nations officials, the Manual of Protocol and other useful
information.

II. General Assembly2 and its Main Committees, the
Economic and Social Council and other organs
General Assembly and its Main Committees
President of the General Assembly for the seventy-sixth session

Mr. Abdulla Shahid (Maldives)
On 7 June 2021, the General Assembly elected the President
for the seventy-sixth session, pursuant to rule 30 of its rules
of procedure.
Office of the President

The Office is located on the 2nd floor of the Conference
Building.
Tel. Email Room

Office of the President 212-963-7555 [email protected] CB-0246
Spokesperson 212-963-6274 S-0244
Vice-Presidents
On 7 June 2021, pursuant to rule 30 of its rules of procedure,
the General Assembly elected the 21 Vice-Presidents for the
seventy-sixth session.
Vice-Presidents of the General Assembly for the seventy-sixth session
1. Bangladesh 9. Finland 16. Russian Federation

2. Belgium 10. France 17. Sierra Leone
3. China 11. Haiti 18. Slovenia
4. Costa Rica 12. Kuwait 19. United Kingdom of Great
5. Côte d’Ivoire 13. Lao People’s Britain and Northern
6. Dominican Democratic Ireland
Republic Republic 20. United Republic of Tanzania
7. Egypt 14. Mozambique 21. United States of America
8. Equatorial Guinea 15. Philippines
2
Information on the General Assembly is available at www.un.org/ga.
THE GENERAL ASSEMBLY AND ITS MAIN COMMITTEES, THE ECONOMIC AND
23
SOCIAL COUNCIL AND OTHER ORGANS
Secretariat arrangements for the General Assembly
The Secretary-General acts in his capacity as Chief Administrative
Officer of the Organization at all meetings of the General Assembly.
Overall responsibilities for the work of the Secretariat in
connection with the General Assembly are vested in the Under-
Secretary-General for General Assembly and Conference
Management, Mr Movses Abelian.
The Director of the General Assembly and Economic and Social
Council Affairs Division coordinates the work of the session. The
Director also assumes direct responsibility for the servicing of
plenary meetings and the meetings of the General Committee.
Questions relating to the work of the General Assembly should
be referred to the General Assembly and Economic and Social
Council Affairs Division.
General Assembly and Economic and Social Council Affairs Division

Director
Ms. Ruth de Miranda
Email: [email protected]
General Assembly Affairs Branch

Chief
Mr. Kenji Nakano
Ms. Radhika Ochalik

Ms. Jullyette Ukabiala

Ms. Claudia Gross

Ms. Svetlana Emelina Sarte

Ms. Alexia Poriki

Mr. Wannes Lint

Arrangements for the list of speakers
Mr. Carlos Galindo

Information on plenary elections and candidatures3

Mr. Wannes Lint
Ms. Alexia Poriki

All the individuals listed above attend to matters relating to

plenary meetings of the General Assembly and meetings of the
General Committee.
Plenary meetings of the General Assembly and meetings

of the General Committee
Schedule: A draft programme of work of the plenary for the
seventy-sixth session is set out in the report of the Secretary-
General on the revitalization of the work of the General Assembly
(A/75/965). There is no predetermined programme of work for
formal and informal meetings of the plenary for the resumed
part of the session (1 January 2022–September 2022). Meetings
will be announced in the Journal of the United Nations when
they have been scheduled.
Agenda: The provisional agenda of the seventy-sixth session
is set out in A/76/150. The annotations are set out in A/76/100
and A/76/100/Add.1. After its adoption by the plenary, the
agenda will be issued as A/76/251 (see A/76/252 for the alloca-
tion of agenda items).
List of speakers: Focal points from permanent missions are
requested to register speakers with the General Assembly
Affairs Branch using the e-Speakers system, available through
3
Information on candidates submitted by Member States for the session may be
found on CandiWeb, which is available through the e-deleGATE portal (edelegate.
un.int).
25
the e-deleGATE portal (edelegate.un.int). For support with
inscription on the lists of speakers, please email gaspeakerslist@
un.org and [email protected].
Draft resolutions and decisions: For the submission of a draft
resolution or decision for the plenary, please consult the guide-
lines for the submission of proposals (www.un.org/en/ga/pdf/
guidelines_submit_draft_proposals.pdf).
High-level meetings and the general debate: The arrange-
ments for the high-level meetings and the general debate are
set out in the information note for delegations (A/INF/76/4 and
A/INF/76/4/Rev.1).
Other useful documents: Information on the organization of the
session (including the conduct of meetings, the length of state-
ments, explanations of vote, rights of reply, points of order and
concluding statements, records of meetings, resolutions, docu-
mentation, questions relating to the programme budget, obser-
vances and commemorative meetings, and special conferences)
can be found in the memorandum by the Secretary-General
(A/BUR/76/1). The report of the Ad Hoc Working Group on the
Revitalization of the Work of the General Assembly4 contains,
among other things, an inventory chart of General Assembly
resolutions on the revitalization of the work of the Assembly.
e-deleGATE portal, including GA Plenary Place

The Department for General Assembly and Conference
Management has centralized the digital services made available
to delegates through the e-deleGATE portal (edelegate.un.int).
This password-protected portal contains links to general infor-
mation (e.g. official documents, the Journal and the UN News
Centre) and houses specific delegate-facing services, including
online registration of delegates participating in meetings
(eRegistration), inscription on the list of speakers (eSpeakers),
sponsorship of draft resolutions (eSponsorship) for the General
Assembly, its Main Committees and its subsidiary bodies, and
4
See also www.un.org/en/ga/revitalization.

circulation of the letters from the President of the General
Assembly addressed to the Permanent Representatives and
Permanent Observers to the United Nations in New York
(GA Plenary Place), as well as information on registration for
“virtual” meetings and events.
Access to e-deleGATE is managed by access administrators in

each permanent mission. They can grant access to various parts
of the portal to delegates in their missions. Additional users
can be granted access by the e-deleGATE access administra-
tors at the permanent missions through the access management
module. New delegates should contact their access administra-
tors to gain access. Questions from access administrators at the
permanent missions can be directed to [email protected].
Queries regarding specific committees may be addressed to
the individual committee secretaries, while queries about the
plenary and the portal as a whole should be addressed to the
General Assembly Affairs Branch ([email protected]).
Main Committees of the General Assembly

Pursuant to rule 30 of the rules of procedure of the General
Assembly, the First Committee, the Special Political and
Decolonization Committee (Fourth Committee), the Second
Committee, the Third Committee, the Fifth Committee and the
Sixth Committee have elected their respective Chairs for the
seventy-sixth session of the Assembly. See the sections below
on each Main Committee for details.
Specific responsibility for the work of the Main Committees and

other committees or organs is vested in the representatives of
the Secretary-General to those committees. The secretaries of
the Main Committees and other committees or organs of the
General Assembly, who are listed below, are provided by the
respective departments or offices of the Secretariat.
27
First Committee
Chair: Mr. Omar Hilale (Morocco)
Secretary of the First Committee

Ms. Sonia Elliott
Special Political and Decolonization Committee

(Fourth Committee)
Chair: Ms. Egriselda Aracely González López (El Salvador)
Secretary of the Special Political and

Decolonization Committee (Fourth
Committee)
Ms. Sangeeta Sharma
Second Committee
Chair: Ms. Vanessa Frazier (Malta)
Secretary of the Second Committee

Ms. Emer Herity
Third Committee
Chair: Mr. Mohamed Siad Doualeh (Djibouti)
Secretary of the Third Committee

Mr. Ziad Mahmassani
Fifth Committee
Chair: Mr. Mher Margaryan (Armenia)
Secretary of the Fifth Committee

Mr. Lionel Berridge

Sixth Committee
Chair: Ms. Alya Ahmed bin Saif Al-Thani (Qatar)
Secretary of the Sixth Committee

Mr. Huw Llewellyn
Economic and Social Council

The 2022 session of the Economic and Social Council runs
from 23 July 2021 to 22 July 2022. Pursuant to Council deci-
sion 2022/200 A, members of the Bureau of the Council were
elected for the 2022 session. The Bureau’s main functions are
to organize the work of the session (see resolution 2022/1 on
the working arrangements for the 2022 session of the Council),
with the support of the Secretariat (Department for General
Assembly and Conference Management and Department of
Economic and Social Affairs). More information on the Council is
available from the website of the Council (www.un.org/ecosoc/
en) and the e-deleGATE portal.
Office of the President

The office is located on the 2nd floor of the Conference Building
(CB-0225).
Secretariat arrangements for the Economic and Social Council

The Chief of the Economic and Social Council Affairs Branch,
General Assembly and Economic and Social Council Affairs
Division, Department for General Assembly and Conference
Management, coordinates the work of the Council and assumes
direct responsibility for the management of plenary meetings
and forums convened under the auspices of the Council and
the meetings of subsidiary bodies of the Council.
Substantive responsibility for the work of the Council and its

subsidiary bodies is coordinated by the Director of the Office
of Intergovernmental Support and Coordination for Sustainable
Development, Department of Economic and Social Affairs.
29
Plenary meetings of the Economic and Social Council
Economic and Social Council Affairs Branch, General

Assembly and Economic and Social Council
Affairs Division
Chief of Branch and Secretary of the Council
Ms. Emer Herity
Office of Intergovernmental Support and

Coordination for Sustainable Development,
Department of Economic and Social Affairs
Director
Ms. Marion Barthelemy
Other organs
Credentials Committee
Secretary of the Committee

Ms. Tomoko Iwata
Advisory Committee on Administrative and Budgetary

Questions
Executive Secretary
Ms. Felista Ondari
Committee on Contributions

Ms. Sharon Borsits
Committee on Conferences

Ms. Xin Tong-Maywald

III. Conference services
Meetings and documentation services

The Department for General Assembly and Conference
Management is responsible for providing the following services
to meetings held in conference rooms located in the General
Assembly Building and the Conference Building:
Meeting planning and programming

Meeting room servicing
Interpretation
Documentation and publishing services, including:
Editing
Translation
Text-processing and desktop publishing
eStatements
Printing
Distribution
Official, written meeting records
For general enquiries regarding meeting requests and related
services, please contact the Meetings Management Section
(email: [email protected]).
For general enquiries regarding documents, please contact the

Documents Management Section (email: [email protected]).
For general enquiries regarding printing and distribution of

documents, eStatements and related services, as well as meet-
ings support services in the conference rooms, please contact
the Meetings Support Section (email: [email protected]).
Programme of meetings
The programme is prepared by the Meetings Management
Section. The daily programme of meetings is published online
in the Journal of the United Nations.
CONFERENCE SERVICES 31
All authorized clients, including permanent missions and
United Nations entities, that wish to book conference rooms
and meeting services should submit a request through the
gMeets portal (conferences.unite.un.org/gMeets). The portal
is a self-service, single-entry point to submit requests for
conference rooms and meeting services at Headquarters. All
mandatory fields, including the screening questions, must
be completed. Requests are reviewed and confirmed by the
Meetings Management Section. Requestors may follow the
status of their requests in the “All My Requests” section of the
portal. For additional information, please contact the Meetings
Management Section (email: [email protected]).
Duration of meetings
Morning meetings are generally scheduled from 10 a.m. to
1 p.m. and afternoon meetings from 3 to 6 p.m. Lunchtime
bookings can be accommodated from 1.15 to 2.30 p.m. Owing
to limited capacity, interpretation services are not available for
non-mandated non-official meetings. No interpretation will
be provided for lunchtime events, press conferences or press
briefings.
Punctuality: Owing to the large number of meeting requests

and the limited facilities available, it is essential that meetings
start on time and that the above schedule be strictly followed.
Therefore, delegations are urged to arrive at meetings on time.
In its resolution 59/313 of 12 September 2005, the General
Assembly strongly urged all officers presiding over its meetings
to start them on time.
Scheduling of meetings: It is advisable to schedule related meet-

ings consecutively, whenever possible, to ensure the maximum
utilization of available services. For ease of transition, however,
there should be a short gap between unrelated meetings.
Cancellations: In the event that a scheduled meeting is

cancelled, the organizers are requested to inform the Meetings
Management Section immediately to allow for the reallocation
of resources.

Interpretation requests received from regional and other major
groupings of Member States, and requests for interpretation at
other informal meetings, can be accommodated only if services
originally earmarked for meetings of Charter or mandated
bodies have been released. Please note that interpretation
services are available only from 10 a.m. to 1 p.m. and from
3 to 6 p.m. on weekdays (Monday to Friday).
For online meetings with interpretation, participants joining

meetings live remotely should follow the guidance contained in
table A, “Required set-up for virtual meetings with interpreta-
tion”, and table B “Technical specifications”
Table A: Required set-up for virtual meetings with

interpretation
United Nations interpreters always strive to support multilin-
gualism and provide high-quality services. However, in a remote
setting, they are increasingly exposed to excessive cognitive
stress and, as a consequence, possible health hazards.
Good, clear audio is the most important requirement in order

for interpreters to provide their service. The risk of disruption in
interpretation increases as audio quality deteriorates.
The best way to guarantee audio quality is to observe the

following requirements:
Connect from a computer or laptop only.

Avoid using hand-held devices, including smart-
phones and tablet computers such as iPads.
Use Chrome or Firefox (Safari for Macs).
The Internet connection must be strong and stable

(min. download/upload: 10 Mbps).
Connecting the broadcasting device via an Ethernet
cable ensures maximum stability.
In the absence of a cabled connection, the Wi-Fi

signal must be excellent.
Log in early to test the connection.
Please use a high-quality microphone such as the
following:
A lapel microphone; or
A unidirectional table microphone; or
A wired headset with a built-in microphone.
Ensure that the broadcasting platform recog-
nizes the microphone.
Speaking from a quiet environment is of the utmost
importance.
Avoid sitting in a large empty room to minimize echo.
Avoid using the computer’s built-in microphone.

Omnidirectional microphones pick up ambient noise
and should be avoided.
Avoid smartphone-style wireless earbuds and
earphones with in-line microphones, and other
Bluetooth devices.
Advance sharing of prepared statements with

interpreters will minimize the risk of interpretation
being suspended should connectivity issues arise.
Send public statements for open meet-

ings to [email protected].
Send prepared remarks to [email protected].
They will NOT be published or shared with
anyone but the interpreters.
Deliver statements at a moderate pace, no more

than 100–120 words per minute.
Make sure the microphone IS MUTED AT ALL TIMES

when you are not taking the floor.
When you take the floor, all other devices and notifi-
cations should be muted.
Avoid adding background music to pre-recorded

statements.

Table B: Technical Specifications
Equipment Technical specifications

Memory: 4 GB RAM or higher
Computer
minimum CPU score: 3,500 or higher
requirements
Operating system: Windows 8 or higher/macOS
High Sierra or higher
How to measure CPU score:

On Mac: download instructions for Mac (PDF)
On Windows: download instructions for Windows (PDF)
Recommended Suggested models:

microphones Unidirectional microphone: Blue Yeti, Blue Yeti
Nano or similar
Lapel microphone: Sennheiser ME 4-N cardioid
lavalier microphone or similar
Tech specs:
Polar pattern: cardioid (directional)
Frequency response: 20 Hz–20 kHz
Max SPL: 120 dB (THD: 0.5% 1 kHz)
Recommended Suggested models: Sennheiser SC 660 USB, SC 260

headsets USB, SC 70 USB CTRL, SC 75 USB CTRL or similar
Tech specs:
Sample rate: at least 44 kHz or above
Bit depth: at least 16-bit or above
Polar pattern: cardioid (directional)
Frequency response: 20 Hz–20 kHz
Max SPL: 120 dB (THD: 0.5% 1 kHz)
Other information on the use of the premises by United Nations

entities and Member States
In order to ensure the smooth conduct of meetings listed
in the official calendar of conferences and meetings of the
United Nations, as well as those of regional and other major
groups of Member States, and to minimize wear and tear on
conference rooms, the use of those rooms and the General
Assembly Hall for events that are not official functions of the
Organization should be in accordance with the administrative
instruction on the use of space at Headquarters in New York
for meetings, conferences, events and exhibits (ST/AI/2019/4).
The administrative instruction provides up-to-date guidance on
the use of United Nations conference rooms, with an emphasis
on the non-commercial nature of such meetings and the
responsibilities of the sponsors. Furthermore, a cost-recovery
mechanism for meetings not related to the intergovernmental
processes in New York will be implemented.
Use and care of United Nations electronic equipment

Delegates and other meeting participants are requested not
to take food and liquids other than water into the conference
rooms, to avoid damaging the simultaneous interpretation audio
systems. Care should also be taken when utilizing microphones,
channel selectors, voting switches and audio earphones, as
these are sensitive electronic devices. Placing a cellular phone
near a microphone may interfere with sound quality.
Use of cameras and cellular phones

Delegates are reminded to refrain from making or accepting
cellular phone calls at their delegation tables.
Seating protocol
The Secretary-General, on 7 June 2021, drew the name of
Suriname from among the Member States to occupy the first
seat in the General Assembly Hall during the seventy-sixth
session of the General Assembly. Consequently, the delegation
of Suriname will be seated in the front row at the first desk to the
right of the President. The seating of the delegations of the other
Member States will follow in the English alphabetical order of
names, in accordance with established practice. The same seating
arrangement applies to meetings of the Main Committees.
Copies of the floor plan may be obtained electronically by
sending an email request to the Chief of the Meetings Support
Section ([email protected]).

Journal of the United Nations
The Journal of the United Nations is prepared by the Journal
Unit (email: [email protected]). The office opens at 10 a.m.
The Journal is issued from Monday to Friday. In accordance

with General Assembly resolution 71/323, all content related to
official meetings, including summaries, is published in the six
official languages of the United Nations (Arabic, Chinese, English,
French, Russian and Spanish) throughout the year, in accordance
with rule 55 of the rules of procedure of the Assembly.
A multilingual digital version of the Journal, compatible with

smartphones and tablets, is available at journal.un.org. The
latest PDF version of the online Journal can be downloaded and
printed from the Journal website, in all six official languages, by
clicking “Download PDF”. The Journal is also accessible through
the website of the United Nations, the Official Document
System (documents.un.org/), Twitter (@Journal_UN_ONU)
and Facebook (facebook.com/UNJournal.Official), and by
eSubscription (to subscribe, go to undocs.org)
The Journal contains information on the meetings of the day

and forthcoming meetings, including:
Official meetings (summaries will be added after the
meetings, where applicable)
Informal consultations
Other meetings
Forthcoming meetings
In addition, the digital version features:
Real-time updates of meeting information

The daily list of documents
Statements
Signatures and ratifications of multilateral treaties
deposited with the Secretary-General
Information on press conferences
General information
Material related to official meetings for inclusion in the
Journal should be submitted through the Journal Content
Management System ([email protected]). Material related to
informal consultations and other meetings and events should
be communicated by email to [email protected]. The deadline for
the submission of material to be included in the following day’s
issue of the Journal is 4 p.m. for the programme of meetings
and the summaries. For other activities, material should be
submitted before 6 p.m. at least two days in advance.
Statements in plenary meetings and in meetings of the Main

Committees
Delegations are requested to submit their statements (in both
PDF and Microsoft Word formats, whenever possible) by email
to the eStatements section of the Journal (estatements@
un.org), well in advance of the meeting but no later than two
hours before delivery and not in hard-copy format. The name
of the meeting and the speaker, as well as the agenda item,
should be indicated in the subject line of the email message
and in the heading of the statement. The statements will not be
released until their delivery.
Only statements presented during the course of the meeting

will be posted in the eStatements section.
Questions related to eStatements should be addressed to the

Chief of the Meetings Support Section ([email protected]).
Interpretation
In meetings where interpretation is provided, statements made
in any of the six official languages of the United Nations are inter-
preted into the other official languages. Speakers are requested
to deliver their statements at a speed that is interpretable.
Although delegations are increasingly being given a time frame
in which to deliver their statements, they are kindly requested to
do so at a normal speed, if possible, to enable the interpreters
to give an accurate and complete rendition of their statements.

When statements are delivered at a fast pace to comply with the
time limit, the quality of interpretation may suffer. It is suggested
that statements be delivered at a speed not exceeding the
equivalent of 100 to 120 words per minute in English.
In cases in which statements are made in a language other than

the official languages (see rule 53 of the rules of procedure of
the General Assembly), delegations must provide either an inter-
preter or a written text of the statement in one of the official
languages. The interpretation into the other official languages by
United Nations interpreters will be based on the interpretation or
written text accepted by the Secretariat as representing the offi-
cial text of the statement. A “pointer” — a person who knows the
language in which the statement is to be delivered and the offi-
cial language into which it has been translated — should be made
available by the delegation, to guide the United Nations inter-
preter through the translated text and ensure synchronization
between the speaker and the interpreter. Detailed arrangements
for interpretation from non-official languages, including access
by non-United Nations interpreters to the interpreter booths,
must be made in advance through the Meetings Management
Section (email: [email protected]).
Written translations of statements delivered

in official languages
“Read out verbatim” or “check against delivery” should be spec-
ified on the first page of the text when delegations provide a
written translation of their statement. For written texts provided
in more than one official language, delegations should indicate
clearly which of them is to be accepted as the official text.
Read out verbatim: Interpreters will follow the translation.
Therefore, any deviation from the text on the part of the speaker,
including omissions and additions, is unlikely to be reflected in
the interpretation.
Check against delivery: Interpreters will follow the speaker
and not the translation. If the speaker deviates from the text,
delegations should be aware that the interpretation heard by
the audience will not necessarily correspond to the translation
that they may have distributed to the audience and the press.
Microphones: The microphones start to operate only when the

representative taking the floor has been called upon to speak
and the delegate has pushed the button. To ensure the best
possible recording and interpretation of the statement, repre-
sentatives should speak directly and clearly into the microphone,
in particular when providing figures, quotations or highly tech-
nical material or when reading from a prepared text. Tapping
on the microphone to test if it is working, turning pages, and
making or answering cellular phone calls should be avoided.
Records of meetings
Written meeting records are provided for the plenary meetings
of the principal organs, meetings of the Main Committees of the
General Assembly and, on a limited and selective basis, meetings
of certain other bodies. Meeting records are in one of two forms:
verbatim records (PVs) or summary records (SRs). The records are
prepared by the Secretariat and are subject to correction by dele-
gations. However, corrections that add to or alter the sense of
a statement as actually delivered cannot be accepted.
PVs contain coverage of the proceedings in full. Each PV in an
official language of the United Nations contains translations
of speeches made in other official languages and edited tran-
scriptions of speeches delivered in the original language.
Delegates are advised that if any portion of a written state-
ment is not actually read out, it will not appear in the record
of that meeting.
SRs cover the proceedings in a concise, abbreviated form.
They are not intended to include each intervention or to
reproduce statements textually.
The provision of written records (verbatim or summary) for
United Nations bodies is regulated pursuant to decisions of
the General Assembly and other principal organs.
In addition, audiovisual recordings of meetings are available for
consultation (see page 87).

Corrections to meeting records
Corrections to PVs should be sent to the Chief of the
Verbatim Reporting Service ([email protected]).
Corrections to SRs should be sent to the Chief of the
Documents Management Section ([email protected]).
Corrections should be in the form indicated in the corrections
footnote on the front page of the PV or SR. If corrections are
inserted in a copy of the record, the front page of the corrected
record should bear the signature and title of an authorized offi-
cial of the delegation concerned.
Delegations are requested to make sure that, if the corrections

are made by hand, they are written clearly and that the place in
which they are to be inserted is indicated precisely.
Corrections to PVs should be limited to errors and omissions in

statements as actually delivered, that is, in the original language.
When a request is submitted for a correction, a check is made
against the audiovisual recording of the relevant speech.
Corrections to SRs should not cover points of style or include

lengthy additions that would upset the general balance of the
summary record.
The text of a speech should not be submitted in lieu of

corrections.
Issuance of corrections
Records of United Nations bodies are reissued electronically
and posted on the Official Document System (documents.
un.org/) in corrected form.
Questions relating to General Assembly documentation should

be addressed to the Documents Management Section.
Documents Management Section
Email
Documents Management Section [email protected]
Chief
Ms. Deirdre Durrance [email protected]
Document facilities
Translation and printing of documents

Delegations wishing to submit documents for consideration by
a United Nations body should present them to the Secretary-
General or to the secretary of the body concerned. The staff
of the Documents Management Section are not authorized
to accept documents for translation or reproduction directly
from delegations.
The categories of documents are as follows:
“General” series.
“Limited” series (L, followed by the serial number),
comprising documents of a temporary nature, such as draft
resolutions and amendments thereto. When such documents
are submitted during a meeting and are required urgently,
advance versions marked “Provisional” are translated and
reproduced immediately by special arrangement and distrib-
uted to participants in English only. Edited texts and revised
translations are issued later.
The “Restricted” series (R, followed by the serial number),
comprising only those documents which, owing to the nature
of their content, are not made public at the time of issuance.
Such documents are not available on the Official Document
System (ODS).
Conference room papers (CRPs) or working papers (WPs),
which are informal papers, in English or the language of submis-
sion, that are used in the course of a meeting and distributed
only to participants and other interested recipients attending
the meeting. These documents may be made available by the
substantive secretariats on their websites or by other elec-
tronic means. However, they are not available on ODS.

Distribution of documents for delegations
Predetermined quantities of specified documents issued at
Headquarters will be available for collection at the distribu-
tion pick-up area, on the 1B level of the Library Building.
Please note that any changes to the quantities of documents
requested for distribution to delegations should be submitted
in writing at least two working days prior to the date required
and addressed to the Chief of the Meetings Support Section
([email protected]).
Documents-on-demand services (printing of documents, assis-

tance with access to online services, etc.) are provided through
the Documents Assistance Centre (room CB-0264) and at the
Documents Counter (room S-1B-032).
A limited number of copies of documents containing draft

proposals for action during meetings in progress will be avail-
able in the conference rooms.
Alternatively, requests for hard copies of documents may be

made via email to [email protected] and should specify the
document symbol, the languages required, the quantity of
copies requested and the physical delivery address.
Only United Nations documents may be distributed during
meetings (see “Frequently asked questions”, No 9.).
Any additional documentation needed may be retrieved online

through ODS (documents.un.org/). No login is required to
access the portal. Documents are also available via the eSub-
scription service (www.undocs.org), through which delegates
can sign up to receive email alerts containing weblinks to the
latest edition of the Journal and to documents issued daily at
Headquarters.
Information on ODS can be requested from 212-963-6439.
Communications from Member States for issuance as docu-
ments of the General Assembly
Delegations requesting issuance of communications as docu-
ments of the General Assembly should ensure that they are
addressed to the Secretary-General and signed by the perma-
nent representative or chargé d’affaires of the permanent
mission to the United Nations. The communications should indi-
cate the session of the General Assembly and the number and
title of the agenda item under which circulation is requested,
using the latest agenda.
Electronic versions in Microsoft Word format should be sent

to the Executive Office of the Secretary-General (sgcentral@
un.org), with a copy to [email protected] and [email protected], to facili-
tate the processing of communications. If versions in other offi-
cial languages of the United Nations are available, they should
be included, with a clear indication of the original language
and which language versions are to be used for reference only.
Materials that are accessible to the public on websites or through
the media, such as statements, press releases and images,
should be cited rather than included in the communications.
Further information
For further information, please email [email protected].
Accessibility Centre
The Accessibility Centre offers assistive information and
communications technology to support users with special
needs owing to audio, visual or physical disabilities. The assis-
tive devices are available on-site or as a loan to participants
with disabilities. The Accessibility Centre is located in the
Conference Building, on level 1B, adjacent to the Secretariat
Building escalators. For more information, visit www.un.org/
accessibilitycentre/index.html.

IV. Media, public and library services
Spokesperson for the Secretary-General
.
Spokesperson for the Secretary-General
Mr. Stéphane Dujarric
Deputy Spokesperson
Mr. Farhan Haq
Associate spokespersons
Ms. Eri Kaneko
Ms. Florencia Soto Nino
Ms. Stephanie Tremblay
Ms. Daniela Gross de Almeida
212-963-7160
Press enquiries 212-963-7161 S-0222
212-963-7162 S-0226
Press conferences
Requests for press conferences should be addressed to the
Office of the Spokesperson for the Secretary-General (room
S-0226; tel.: 212-963-7160, 212-963-7161 or 212-963-7162).
Attendance at press conferences is limited to accredited jour-
nalists. Press attachés may attend a press conference spon-
sored by their mission.
Services to correspondents
Daily press briefings are given at noon by the Spokesperson for
the Secretary-General. During sessions of the General Assembly,
the Spokesperson for the President of the General Assembly
also briefs the press on Assembly matters. These daily briefings
are webcast live and are archived for on-demand viewing imme-
diately afterwards (see webtv.un.org/media). Highlights of the
MEDIA, PUBLIC AND LIBRARY SERVICES 45

noon briefing can be found on the website of the Spokesperson’s
Office (www.un.org/sg/en/content/noon-briefing-highlight). For
other services, see www.un.org/sg/spokesperson.
Department of Global Communications

The Department of Global Communications provides a wide
range of services to representatives of the media, non-govern-
mental organizations and the public.
News and Media Division

The News and Media Division produces multilingual multi-
media products related to the work of the United Nations
at Headquarters and around the world. It manages the
Organization’s main website, provides services for journalists,
manages the United Nations audiovisual and photo libraries,
and works with global partners to disseminate and broadcast
United Nations products.
News and Media Division

Director (vacant)
Coverage and Media Services Branch

Acting Deputy Director, Ms. Isabelle Broyer
Meetings Coverage Section

(press releases)
Chief, Ms. Mugeni Badjoko
English Editor, Mr. Chris Cycmanick
[email protected]
English website: www.un.org/press/en/
French Editor, Ms. Marilys Duteil
[email protected]
French website: www.un.org/press/fr/
Multimedia Resource Unit

Chief, Mr. Antonio da Silva

UN Photo
Chief, Mr. Mark Garten
Television Broadcast and Facilities Unit

Chief (vacant)
Webcast Unit (webtv.un.org)

Chief, Mr. Andreas Damianou
Media Accreditation and Liaison Unit (www.un.org/malu)

Chief, Mr. Tal Mekel
Media Documents Centre

News and Content Branch

Deputy Director, Ms. Mita Hosali
UN News – Dailies (news.un.org)

Chief Editor, Mr. Ben Malor
UN News – Planning and Features

(news.un.org)
Acting Chief Editor, Mr. Victor Evans-Harvey
UN Video Section
Acting Chief, Ms. Reem Abaza
Digital and Promotion Branch

Deputy Director, Mr. Joachim Harris
Web Services Section (www.un.org)

Chief, Mr. Peter Dawkins
Digital Support Unit

Chief, Mr. Robert Neshovski
Partnerships Unit
Chief, Ms. Fang Chen

Strategic Communications Division
Officer-in-Charge, Mr. Janos Tisovszky
Communications Campaigns Service

Chief, Ms. Nanette Braun
Information Centres Service
Chief, Mr. Janos Tisovszky
Outreach Division
Director, Mr. Maher Nasser
Partnerships and Public Engagement/United Nations

Academic Impact Initiative and Secretary, Committee
on Information
Deputy Director, Mr. Robert Skinner
Administration and Management Service

Deputy Director, Ms. Maha El-Bahrawi
Press releases
The Meetings Coverage Section prepares:
Press release summaries, in English and French, of open

meetings, held at Headquarters, of the principal organs of
the United Nations and their main subsidiaries. The summa-
ries are usually prepared on the day of the meeting.
Press releases on major United Nations conferences held in
other parts of the world. Such releases are prepared on a
case-by-case basis.
Please note that press releases are prepared for the use of
information media and provide background information; they
are not official records. English press releases are available at
www.un.org/press/en/. French press releases are available at
www.un.org/press/fr/.

Accredited correspondents may obtain press releases, links to
documents, press kits and other United Nations materials from
the Media Documents Centre by emailing [email protected].
United Nations website

The main United Nations website (www.un.org) is available in
all six official languages and includes a dedicated section for
delegates (https://www.un.org/about-us/member-states), with
details on and links to the Blue Book of Permanent Missions to
the United Nations, the Manual of Protocol, the Journal of the
United Nations, United Nations documents, the e-deleGATE
portal and a number of additional resources.
A list of street and email addresses and telephone and fax

numbers of the permanent missions to the United Nations is
available at https://www.un.org/dgacm/en/content/protocol/
permanent-missions. The United Nations website also offers
access to research tools and links to the home pages of other
parts of the United Nations system. The Global Issues Overview
section provides one-stop access to information on at least 30
major topics (see https://www.un.org/en/global-issues/).
Additional information can be obtained from the Web

Services Section ([email protected] or [email protected];
tel.: 212-963-6974).
UN News
UN News produces daily multimedia news reports, inter-
views, feature stories and conference-related content covering
the worldwide activities of the United Nations system in nine
languages (the six official languages, as well as Hindi, Kiswahili
and Portuguese). Visit UN News at news.un.org.
UN News also provides thematic news focus pages on several
United Nations priorities, in addition to special reports and
photo essays. Audio interviews and news content can be found
directly on the UN News audio hub for easy downloading by
audio partners and other users, free of charge, and for embed-
ding in online stories.

Delegates may subscribe to receive news updates from the UN
News website. Subscribers can receive stories as they are posted
online or receive daily news digests at the end of each working
day. The UN News Reader app for smartphones, available for
iOS and Android devices (in the six official languages, as well
as Kiswahili, Portuguese and Hindi), provides access to online
stories and live streaming of major United Nations meetings and
press conferences. Delegates can follow events live by using the
Live tab which links to UN WebTV coverage.
Delegates can listen live to most activities at Headquarters via
the UN Audio Channels app for smartphones, available on both
iOS and Android. The app also offers daily news, features and
audio podcasts on demand. The on-demand audio content is
also available on Apple Podcasts, iTunes Google Podcasts, major
podcast platforms such as Spotify, SoundCloud, Stitcher and
Castbox, and other audio RSS client software.
The multilingual UN News content is also distributed via social
media platforms, including Facebook, Twitter, YouTube and
SoundCloud, as well as other language-specific platforms.
UN News coverage does not contain detailed reports of state-
ments by Member States. It is not intended to be an official record.
The online content is available for use free of charge with a
signed licence agreement (issued by the Department of Global
Communications) by media outlets, online news platforms and
broadcasters around the world. The content, when used, should
give attribution to UN News. All embedded content, such as
photos, videos and audio programmes, are covered by copyright
and permissions guidelines. If an online or broadcast outlet is
interested in using multimedia UN News content, please contact
[email protected] or call 212-963-5597.
For more information on UN News, please email [email protected].
UN Video
The UN Video Section produces videos on breaking news,
features, social media products, interviews and more. These

videos are shared on the flagship United Nations platforms and
other outlets across the United Nations system and by partners
serving global audiences and local communities.
UN Video products are available in the six official languages,

plus Hindi, Kiswahili and Portuguese. Videos are versioned in
diverse formats, reflecting the changing landscape of commu-
nications, from traditional broadcast outlets to IGTV, reaching a
wider audience in terms of geography and age.
UN Video’s daily news package service, UNifeed, enables news

providers to cover global issues by offering timely broadcast-
quality video from throughout the United Nations system.
Material is currently available in three broadcast-quality HD
formats: 1080i29.97, 1080i25 and 1080p29.97. All material is
accompanied by shot lists and story synopses. Stories come
from the global network of United Nations specialized agen-
cies, funds and programmes, peacekeeping operations and
Headquarters. New stories are posted on the UNifeed website
as soon as they become available. UNifeed packages can be
downloaded at www.unmultimedia.org/tv/unifeed/. They are
available free of charge for news purposes only, subject to the
UNifeed terms of use.
For more information on the UN Video Section, please email the

Acting Chief of the Section, Ms. Reem Abaza, at [email protected].
Social media
Multilingual updates are provided on all major social media chan-
nels. For official social media accounts, see the United Nations
website (www.un.org/social) or email Ms. Charlotte Scaddan at
[email protected].
Delegates are encouraged to post updates using the hashtag

#UNGA.

Media services and facilities
The News and Media Division offers limited access to television
facilities, where available, to delegates and accredited journal-
ists. There may be costs associated with the use of the television
studio. All products are accessible from www.unmultimedia.org
or the respective websites listed above.
Accreditation for media correspondents

The Media Accreditation and Liaison Unit provides accredita-
tion and liaison services for members of the press. For media
accreditation requirements, please see www.un.org/malu or
email [email protected].
The Unit issues a daily media alert containing information on

open intergovernmental meetings, press briefings and confer-
ences, and other outreach activities at Headquarters (see www.
un.org/en/media/accreditation/alert.shtml).
Television, webcast and audiovisual library

United Nations Television (UNTV) provides live feeds of meet-
ings, conferences and special events at Headquarters to broad-
casters around the world. Daily schedules and access details
are available at https://www.un.org/en/media/accreditation/
untv.shtml. For queries, contact the UNTV team (email: redi@
un.org and [email protected]).
The Webcast Unit provides daily live and on-demand webcast

coverage of meetings of the General Assembly, the Security
Council, the Economic and Social Council and the Human
Rights Council, as well as hearings of the International Court
of Justice, press conferences, media stakeouts and events in
which the Secretary-General is participating.
The coverage is available to a global audience through the

UN Web TV website (webtv.un.org). If interpretation is avail-
able, the meetings are covered live in all six official languages,
in addition to the original language of the speaker if it is not

one of those six. The videos are accessible via the Internet and
on mobile devices. The UN Web TV live player allows users to
embed any video into their own websites and to share it through
social media platforms.
Member States, as well as United Nations departments and

organizations, may also request webcast coverage of their
events on a cost-recovery basis. Requests for webcast coverage
must be made in advance and must be accompanied by a
programme, flyer or URL with information about the event. For
queries, contact the Webcast Unit (email: [email protected]
and [email protected]).
Digital recordings (audio or video) of General Assembly and

Security Council meetings can be requested by delegations.
Digital file formats can be downloaded online via a link sent
by the Audiovisual Library. Orders received after events will be
made available as soon as possible. All requests will be serviced
in the order in which they are received. To make a request,
contact the Audiovisual Library (email: [email protected]).
United Nations media partnerships

The United Nations welcomes rebroadcasting and republishing
partnerships with the world’s media organizations, including
broadcasters, online publishers, news outlets, digital content
platforms and social media platforms. Content available to
broadcast and online media partners through content licence
agreements includes multimedia news content, including text
and video, high definition video programming, such as the
award-winning series UN in Action, and UN News daily audio
news and feature programmes.
UNifeed produces broadcast-quality video footage featuring

news stories on a range of United Nations issues. News stories
can be downloaded in both PAL and NTSC formats from www.
unmultimedia.org/tv/unifeed/ and are also available to media
organizations via partnerships with Reuters, the Associated
Press, CCTV+ and Wochit Inc.

UNTV feature video content may be used, under certain condi-
tions, by partner outlets. For queries, contact the Partnerships
Unit (email: [email protected]).
United Nations photographs

Photographs documenting official United Nations meetings and
the Organization’s activities related to various issues are avail-
able for download at https://dam.media.un.org/. All photographs
are the property of the United Nations, which holds all rights in
connection with usage. Photographs may not be used in adver-
tising or for any other commercial purpose without prior authori-
zation from the Department of Global Communications. For
queries, contact the Photo Library (email: [email protected])
Communications campaigns and focal points
Strategic Communications Division

The Strategic Communications Division develops and coordi-
nates strategic communications campaigns on priority issues,
including major United Nations conferences, observances and
crisis communications. For more detailed information, contact
Ms. Nanette Braun (email: [email protected]) or Mr. Janos
Tisovszky (email: [email protected]) Officer-in-Charge,
Strategic Communications Division. Some of the Division’s
thematic websites are listed below:
Sustainable Development Goals: www.un.org/

sustainabledevelopment
Climate Action: www.un.org/climateaction
Decade of action for the Sustainable Development
Goals: www.un.org/sustainabledevelopment/
decade-of-action
Sustainable Development Goals in Action app:
sdgsinaction.com
United Nations peacekeeping: peacekeeping.un.org/

Service and Sacrifice campaign: peacekeeping.un.org/en/
service-and-sacrifice
Africa Renewal: www.un.org/africarenewal
International Decade for People of African Descent
(2015–2024): https://www.un.org/en/observances/
decade-people-african-descent
Outreach Programme on the 1994 genocide against the
Tutsi in Rwanda and the United Nations: www.un.org/en/
preventgenocide/rwanda/index.shtml
The Division’s thematic sections within the Communications

Campaigns Service are listed below.
Communications Campaigns Service

Chief, Ms. Nanette Braun
Peace and Security Section

Chief, Mr. Sunil Narula
Sustainable Development and Human Rights Section

Chief, Ms. Francyne Harrigan
Climate Section
Acting Chief, Ms. Martina Donlon
Africa Section
Chief, Ms. Sandra Macharia
Services provided by the network of United Nations

information centres

Website: unic.un.org

The Department of Global Communications currently has
59 operational United Nations information centres and services
around the world, including information services in Geneva and
Vienna, and the regional information centre in Brussels. The
Information Centres Service of the Strategic Communications
Division provides programmatic and administrative support to
the network of United Nations information centres.
. Email
Chief, Mr. Janos Tisovszky [email protected]
Programme Support Section

Chief, Mr. Chris Woodthorpe [email protected]
Outreach Division of the Department of Global

Communications
Outreach Division
Director, Mr. Maher Nasser
Deputy Director, Mr. Robert Skinner

Deputy Director, Ms. Maha El-Bahrawi
The Outreach Division of the Department of Global

Communications engages with and educates people and their
communities worldwide to encourage support for the ideals
and activities of the United Nations. The Division’s partnership
and public engagement initiatives work with key constituen-
cies, including non-governmental organizations (NGOs), the
academic community, the publishing industry, libraries, the
creative community, private sector entities and the public.
Delegate and iSeek

The Outreach Division’s iSeek team (iSeek is the United Nations
intranet) updates the Delegate website (https://www.un.org/
delegate) with relevant content from iSeek in English and French

and facilitates access to information managed by the General
Assembly committees, the United Nations Headquarters tele-
phone book and a searchable directory of staff contact informa-
tion. Delegate is an important resource for information about
meetings, elections, major reports, documents, international
days, training opportunities and events at Headquarters. For
content submission or queries, email [email protected].
NGO Relations, Advocacy and Special Events Section

Acting Chief, Ms. Andi Gitow
Within the Outreach Division, the role of the NGO Relations,
Advocacy and Special Events Section is to raise awareness of
the issues and work of the United Nations through creative
partnerships and co-productions, including:
The Creative Community Outreach Initiative, which

works with the entertainment industry, including film,
television, music and sports, to encourage the integration
of United Nations priority issues into storylines and
to develop partnerships and projects that amplify the
Organization’s messaging and inspire action (website:
https://www.un.org/ccoi/ email: [email protected])
The Messengers of Peace Programme, which manages
relationships with prominent personalities who volunteer
their time and talent to raise awareness of the work of the
United Nations (website: https://www.un.org/mop/ ).
Coordination of the United Nations Day Concert, which
is typically sponsored by a Member State and held in the
General Assembly Hall to mark the entry into force of the
Charter of the United Nations.
The Civil Society Unit, which liaises with NGOs that
are formally associated with the Department of Global
Communications and supports the Department’s efforts
to disseminate information on the work and role of the
United Nations. The Unit also facilitates the exchange of
information and develops partnerships with civil society

to enhance their interactions with and understanding of
the United Nations.
The Non-Governmental Liaison Service, within the Civil
Society Unit, which facilitates meaningful stakeholder
engagement in United Nations processes, including
support for the identification and accreditation of civil
society organizations and representatives to participate
in high-level events, summits and official meetings, and
the facilitation of collaboration among stakeholders to
coordinate their input, in collaboration with the Office
of the President of the General Assembly, the Executive
Office of the Secretary-General, United Nations entities
and others.
Civil Society Resource Centre

Website: www.un.org/civilsociety
Facebook: facebook.com/UNDGCCSO
Twitter: @UNDGC_CSO
The Civil Society Resource Centre (UNITAR Building, 2nd Floor;
tel.: 212-963-7234) is a unique space for networking and collabo-
ration for civil society organizations formally associated with the
Department of Global Communications, and the representatives
of such organizations. Among other services, visitors will find:
Networking space, including a conference room available

for reservation by civil society organizations associated
with the Department.
Information on events organized by the Civil Society Unit
and its partners.
A series of informal discussions and conversations, called
the Chat Series.
Information and material related to the thematic briefings
organized by the Civil Society Unit.
The documentation and information necessary for
representatives of organizations formally associated

with the Department to obtain their grounds passes for
United Nations Headquarters in New York.
Several workstations with computers and free Wi-Fi.
Information on how to retrieve tickets to formal
United Nations sessions and high-level events, as well as
special events such as the United Nations Day Concert.
Services for civil society provided by the Department of

Economic and Social Affairs
The Non-Governmental Organizations Branch of the
Department of Economic and Social Affairs (room S-2686; tel.:
212-963-3192) acts as the focal point for NGOs in consultative
status with the Economic and Social Council. For any questions,
the Branch may be contacted through the messaging system
on the website of the Civil Society Network (csonet.org/).
Creative Community Outreach Initiative and Messengers of

Peace Programme
Mr. Jon Herbertsson
Website: https://www.un.org/mop/
Website: https://www.un.org/ccoi/
Education outreach
The Outreach Division manages two mandated programmes:
the Holocaust and the United Nations Outreach Programme
and the Outreach Programme on the transatlantic slave trade
and slavery. The Division also takes the lead in developing the
strategy for, and planning and implementing global educa-
tion initiatives on, the main issues, goals and objectives of
the United Nations. It organizes activities for students on key
issues on the United Nations agenda, and supports the evolu-
tion of the Model United Nations initiative into a community
that can take real action to support the Organization and the

Sustainable Development Goals. It also provides information
on bringing Model United Nations simulations into line with the
Organization’s actual practices and values.
Outreach Programme on the transatlantic slave trade and

slavery and Model United Nations
Ms. Tracey Petersen
Websites: www.un.org/en/events/
slaveryremembranceday; www.un.org/mun
Facebook: facebook.com/rememberslavery
Twitter: @rememberslavery
International Day of Peace

Website: www.un.org/en/observances/
international-day-peace
The Holocaust and the United Nations Outreach

Programme
Ms. Tracey Petersen
Website: www.un.org/en/holocaustremembrance/
Facebook: facebook.com/unhop
Twitter: @UNHOP
YouTube: youtube.com/holocaustremembrance
United Nations Academic Impact initiative

The United Nations Academic Impact initiative aligns institu-
tions of higher education, scholarship and research with the
Organization, and with one other, to address priority issues for
the United Nations, in particular the Sustainable Development
Goals. It provides a point of contact for ideas and initiatives
relevant to the work of the Organization.

Chief
Mr. Robert Skinner
Website: www.un.org/en/academicimpact
Twitter: @ImpactUN
Facebook: facebook.com/ImpactUN
Linkedin: www.linkedin.com/company/academicimpact
Office of the Envoy of the Secretary-General on Youth

Hosted by the Outreach Division, the Office of the Envoy of the
Secretary-General on Youth works to bring the United Nations
closer to young people and young people closer to the
United Nations. The Envoy leads the system-wide efforts to
empower and engage young people at the global, regional
and national levels by implementing the United Nations Youth
Strategy. The Office works with Member States, United Nations
agencies, civil society, academia and other stakeholders to
enhance, empower and strengthen the position of young
people within and outside the United Nations system.
Envoy of the Secretary-General on Youth

Ms. Jayathma Wickramanayake
Dag Hammarskjöld Library
Chief
Mr. Thanos Giannakopoulos
Reading room: L-105
405 East 42nd Street and First Avenue
Open Monday to Friday, 9 a.m. to 5.30 p.m.
Tel.: 212-963-3000
Website: library.un.org

The Dag Hammarskjöld Library provides research and informa-
tion services to support the participation of Member States in
the United Nations. This is the Library’s first priority.
The Library also offers the following services:
Professional research service. Information specialists will respond

to requests within one hour. Questions can be asked through:
Tel.: 212-963-3000
Ask DAG!: ask.un.org
Access to online commercial intelligence sources, which the

Library offers free of charge for delegates and their staff. In
addition, a selection of these sources has been made avail-
able for delegates to use from their home, office or mobile
device. Contact the Library for details.
Training in United Nations research for delegates and mission
staff. For a calendar of upcoming classes, consult the website:
www.un.org/library.
Specialized websites created by the Library especially for
Member States, including:
Member States on the Record, an online gateway to
the United Nations history of each Member State: www.
un.org/en/library/unms?
Voting Information Database: research.un.org/en/docs/
ga/voting
Index to speeches: research.un.org/en/docs/find/
meetings
Ask DAG!, a database of frequently asked questions
that offers answers to common United Nations queries:
ask.un.org
Digitize-on-demand service for United Nations documents

that are not available online
Research products focused on key United Nations issues, such as:
Peace and security: research.un.org/az.php?s=2253

Development: research.un.org/az.php?s=1515
And much more: see research.un.org/az.php
Access to thousands of electronic journals, newspapers and

e-books covering all regions and many languages, as well as
interlibrary loans for books and articles not available from the
Library’s collection
Research guides on United Nations topics of special interest
to delegates:
Overview of United Nations documentation: research.
un.org/en/docs
Security Council: includes tables of all past meetings,
vetoes and resolutions: research.un.org/en/docs/sc
General Assembly: includes a list of resolutions
research.un.org/en/docs/ga
United Nations budget: research.un.org/en/docs/budget
The reading rooms (L-105 and L-248) are quiet spaces where
delegates can browse the latest magazines and books and get
assistance from information professionals. Computers, printers
and wireless Internet (Wi-Fi) are available.
In addition, the Library maintains several special collections

in print, including maps, international law, League of Nations
documents and United Nations documents and publications.
The United Nations collection includes more than 10 million

documents in all official languages from the earliest days of
the Organization. While United Nations documents issued
since 1993 are available digitally, millions of documents remain
in paper form only and are safeguarded by the Library. The
Dag Hammarskjöld Library is undertaking a mass digitiza-
tion programme to preserve the Organization’s institutional
memory. New documents are added daily. The launch of the
United Nations Digital Library (digitallibrary.un.org) has made
access to these vital documents more convenient.

The Dag Hammarskjöld Library collaborates with other
United Nations Secretariat libraries throughout the
world to provide fast and effective service to delegates
and other stakeholders. The Library also coordinates a
network of 356 United Nations depository libraries in 136
Member States and territories (see library.un.org/content/
united-nations-depository-library-programme).
Delegations and permanent missions may contact the Library for

a personalized introduction to Library services and resources.
Comments and suggestions from delegates are always welcome.
United Nations publications
Chief, Sales and Marketing

Ms. Sherri Aldis
Website: shop.un.org
Online platform: www.un-ilibrary.org
Twitter: @unpublications
Facebook: www.facebook.com/unpublications
United Nations publications are available in United Nations
bookshops in New York and Geneva, (currently closed owing to
the pandemic; reopening date to be announced), from online
and physical retailers, and from the United Nations publications
e-commerce website (shop.un.org). The United Nations iLibrary
(www.un-ilibrary.org) provides free access to digital publica-
tions that can be searched and shared. Popular United Nations
titles are also available as e-books and via mobile applications.
Publications are available from the United Nations Secretariat
as well as from 25 agencies, funds, programmes, institutes and
entities.

United Nations Bookshop (currently closed owing to
COVID-19 restrictions; reopening date to be announced)
Visit the United Nations Bookshop in the General Assembly
Building, on the first basement level, for United Nations books
and publications; high-quality, sustainably sourced stationery
and souvenirs; books on United Nations themes and priorities;
and a wide selection of children’s books and toys
United Nations Bookshop

General Assembly Building, first basement level
(room GA-1B-103)
Tel.: 212-963-7680
Fax: 212-963-4910
Monday to Friday, 9 a.m. to 6 p.m.
Saturday to Sunday, 9 a.m. to 5 p.m.
Delegates qualify for a 25 per cent discount on United Nations
publications and a 10 per cent discount on all other items
over $3. Orders for United Nations publications can also be
placed online at https://shop.un.org/. A catalogue of selected
United Nations souvenirs and gifts is available for order via
email at shop.un.org/united-nations-bookshop.
Website: shop.un.org
Twitter: @unpublications
Facebook: facebook.com/unpublications
Visitors Services Section

The Visitors Services Section offers guided tours and brief-
ings to a wide range of audiences, and manages exhibits in the
public spaces of United Nations Headquarters. Guided tours
have been offered at Headquarters ever since the buildings
opened in 1952.

During the pandemic, all services are being offered virtu-
ally, including tours, briefings, special webinars and exhibits.
Specialized tours on gender, race and the architecture of
United Nations Headquarters are also available.
In-person guided tours are available to delegates even while
the buildings remain closed to the public.
Website: un.org/visit
Twitter: @VisitUN #VisitUN
Facebook: www.facebook.com/UNVisitorsCentre
Chief: Elisabeth Waechter
Guided tours: Vincenzo Pugliese ([email protected])
United Nations Speakers’ Bureau: Lilli Schindler
([email protected])
United Nations Exhibits: Melissa Budinic ([email protected])
Publications and Editorial

The Department of Global Communications publishes an online
magazine, the UN Chronicle, and reference and guidebooks
about the United Nations.
UN Chronicle
The UN Chronicle has served as the Organization’s flagship
magazine since 1946, covering information and debate on the
activities of the larger United Nations system. It features arti-
cles and opinion essays from United Nations officials, as well
as non-governmental, academic and policymaking experts.
The UN Chronicle is published in the six official languages of
the Organization. In 2019, the magazine discontinued its print
edition in favour of an online format.
Website: www.un.org/chronicle
Mr. John R. Sebesta
Twitter: @_UNChronicle

Yearbook of the United Nations
The Yearbook of the United Nations stands as the authorita-
tive reference work on the annual activities and concerns of the
Organization.
Based on official documents, the Yearbook provides compre-
hensive coverage of political and security matters, human rights
issues, economic and social questions, legal issues and institu-
tional, administrative and budgetary matters, placing these in a
unique narrative context of United Nations consideration, delib-
eration and achievement. The published Yearbook collection is
complemented on its website by the online Yearbook Pre-press
and Yearbook Express, both updated regularly as new mate-
rial becomes available. The Yearbook Pre-press features draft
chapters or detailed chapter research outlines from Yearbooks
currently in production. The multilingual Yearbook Express
features the chapter introductions of more recent Yearbooks,
along with the report of the Secretary-General on the work of
the Organization in those years, in all six official languages.
Mr. Orrin F. Summerell
Website: unyearbook.un.org
Twitter: @UNYearbook
United Nations Development Business

Twitter: @devbusiness
LinkedIn: linkedin.com/company/
united-nations-development-business
Website: https://devbusiness.un.org
United Nations Development Business is an online platform
that publishes procurement announcements for projects
financed by multilateral development banks, Member States, the
United Nations system and other development agencies, helping
them to attract diverse and competitive bids. Businesses and
consultants around the world use the platform to stay abreast of
business opportunities in the global public procurement market.
Mr. Reza Mapar

V. Facilities and services for delegations
Information on facilities and services available to delegates is

provided on Delegate (see https://www.un.org/delegate).
The following facilities and services located in the first base-

ment level of the General Assembly are temporarily unavailable
to delegates:
Postal services5
Gift store
Bookstore
Travel entitlements for delegations of the least developed countries

attending the seventy-sixth session of the General Assembly
In accordance with General Assembly resolution 1798 (XVII),
as amended by resolutions 2128 (XX), 2245 (XXI), 2489 (XXIII),
2491 (XXIII), 41/176, 41/213, 42/214, 42/225,, section VI, 43/217,
section IX, and 45/248, section XIII, the United Nations shall pay
travel but not subsistence expenses in the following cases:
(a) For not more than five representatives, including alternate
representatives, of each Member State designated as a
least developed country attending a regular session of
the General Assembly;
(b) For one representative or alternate representative of the
Member States referred to in subparagraph (a) above
attending a special or special emergency session of the
General Assembly;
(c) For the travel of a member of a permanent mission
in New York who is designated as a representative or
alternate representative to a session of the General
Assembly, provided that such travel is within the
5
The United Nations Postal Administration sales counter will be operational on a trial
basis during the High-Level week from 20 to 24 September 2021. An announcement
will be made when the sales counter will be reopened on an ongoing basis.
FACILITIES AND SERVICES FOR DELEGATIONS 69

limits noted in subparagraphs (a) and (b) above, that
it is certified by a permanent representative to be in
connection with the work of the particular session and
that it takes place either during or within three months
before or after such a session. The entitlement in respect
of a session shall not be increased by reason of the
recessing and resuming of that session.
Member States are strongly encouraged to arrange their own

travel and seek reimbursement by submitting a claim. Please
note that such reimbursement is limited to the following costs,
whichever is lower:
(a) Least costly round-trip ticket for the dates of travel, by the
most direct route between the capital city of the Member
State and New York City
(b) Cost of the journey actually taken
Delegations are entitled to the reimbursement of transportation

costs, in accordance with the provisions of the Rules Governing
Payment of Travel Expenses and Subsistence Allowance in
respect of Members of Organs or Subsidiary Organs of the
United Nations (ST/SGB/107/Rev.6). These claims should be
filed once travel has been completed and should include:
(a) Form F-56 (reimbursement voucher for official travel of
representatives of Member States);
(b) Bank account information for the permanent mission

(annex to F-56);
(c) Proof of payment/receipts (invoices not containing
confirmation and form of payment will not be accepted);
(d) Used ticket stubs and/or boarding passes (note that these
are required; you may also provide copies of the relevant
passport pages that clearly show the date of departure/
entry);
(e) Copy of itinerary or e-ticket, which must show the e-ticket
number(s);

(f) Scanned copy of the biometric information passport
pages of each traveller, showing the full name and date of
birth, and the machine-readable zone;
(g) Checklist A – Request for reimbursement – Delegates’
travel.
Please note that failure to provide the above documentation

at the beginning of the process will cause delays in reimburse-
ment or may result in tickets not being reimbursed. Permanent
missions are encouraged to transmit this information to their
capitals and travellers prior to travel to ensure that all the
documentation is captured.
All payments to Member States will be made via electronic

funds transfer to the permanent mission of the Member
State. Therefore, the bank account information of the perma-
nent mission should also be included when the F-56 claim is
submitted, preferably with a copy of a voided cheque. Please
note that reimbursements cannot be provided in cash and that
travellers cannot be reimbursed directly. The United Nations
will not be liable for any claim for reimbursement of travel
expenses submitted after 31 December of the year that follows
the closing date of the session of the organ or subsidiary organs
to which the claim relates.
Travel may also be arranged by the United Nations upon
request from delegations, through the permanent missions in
New York. Travel requests should be received at least 30 days
in advance of the trip so that they can be processed. Owing
to COVID-19 travel restrictions, it is important that perma-
nent missions comply with this deadline and provide the
United Nations Secretariat with sufficient notice to make the
necessary travel arrangements. The United Nations will arrange
transportation to and from Headquarters in New York for the
travellers referred to above. In this regard, delegations are to
request their permanent mission to provide the United Nations
with the following information by note verbale:
(a) Reference to the session of the General Assembly for

which the representatives are travelling;

(b) Full name and date of birth (in the format dd/mm/yyyy) of
each traveller;
(c) Each traveller’s requested date of departure from the
capital and date of departure from New York (requested
itinerary)6;
(d) Contact information of each representative (telephone
and email address)7;
(e) Contact information in New York (name of point of
contact in the permanent mission, telephone and email
address);
(f) Scanned copy of the biometric information passport
pages of each traveller, showing full name and date of
birth, and the machine-readable zone;
(g) Checklist B – Request to travel – Delegates.
When travel is arranged by the United Nations, the Headquarters

Client Support Service, Department of Operational Support,
will raise individual travel authorizations.
The point of contact designated by the Member State will be

contacted by the travel agent to approve the issuance of tickets.
For this purpose, all travellers should have an online profile in
the Connect Portal (available at https://portal.amexgbt.com/
login/UNAT), which is the gateway to the online booking and
itinerary management function. After submission of the note
verbale to the United Nations Secretariat, each traveller is
required to log into the Connect Portal and fill in their online
profile. By creating a simple online profile, travellers can:
(a) Store useful information, such as frequent flyer

memberships, seat and meal preferences, and special
needs; and,
(b) Contact American Express travel counsellors through live
online chat. Please ensure that the profile name matches
6

If a delegation has travel restrictions, e.g. cannot travel via a particular country due
to visa issues, kindly notify HQCSS in advance.
7
This should be the contact information of the traveller. As tickets are issued
electronically, the traveller will receive his/her ticket via email. In addition, he/she will
receive information regarding any changes in the itinerary directly from the airline/
travel agent

the name as it appears in the machine-readable zone
in the delegate’s national passport. Storing relevant
passport data will reduce the number of email exchanges
drastically and therefore speed up the process.
If a personal deviation is requested by the traveller, please

communicate that information as soon as possible to the
Headquarters Client Support Service so that the personal
deviation can be included in the original travel request. Any
difference from the cost of the official itinerary will be borne by
the traveller. Any changes to the original itinerary transmitted
to the Headquarters Client Support Service via note verbale
would need to be communicated to the Service via a new note
verbale indicating the updated itinerary. Any changes resulting
from personal deviations, including a choice of air carrier
different from the one within the entitlements indicated below,
will need to be arranged directly with the travel agency and will
be at the cost of the individual or Member State concerned.
Please note that delays in submitting travel requests, the
complete travel documentation listed above or any subsequent
changes may result in delays in issuing tickets and higher costs
to the Organization.
The United Nations will neither be responsible for nor assist the
traveller or permanent missions in the issuance of a visa to enter
the territory of the United States or of any other countries in
which a stopover would be required by the itinerary. If a delega-
tion has travel restrictions, e.g. if it cannot travel via a particular
country owing to visa issues, kindly notify the Headquarters Client
Support Service in advance, when the travel request is made.
For each session of the General Assembly, a maximum of one

round-trip first-class ticket for the head of delegation will be
provided or reimbursed. Up to four additional round-trip tickets
will be provided or reimbursed for other members of the dele-
gation accredited to the respective session of the General
Assembly in the class immediately below first class for journeys
longer than nine hours by air, or in economy class for journeys
shorter than nine hours by air. Please note that, on some routes,
first/business class may not be available.

For purposes of the entitlement, the United Nations will provide
or reimburse the least costly round-trip tickets by the most
direct route between the capital city of the Member State and
New York City.
Notes verbales, requests for the issuance of tickets, enquiries

regarding travel entitlements, and reimbursement claims should
be sent electronically (in pdf) to:
Chief, Headquarters Client Support Service

Department of Operational Support
Important information pertaining to COVID-19:

Restrictions on travel to New York City during the COVID-19
pandemic are regulated by the Federal, State and City
authorities. In addition, there are restrictions on access to the
United Nations premises, restrictions that are regulated by the
United Nations in close coordination with Member States. At
the time of issuance of the present document, it has not been
determined which restrictions will apply during the seventy-
sixth session of the General Assembly, as the pandemic situa-
tion remains dynamic.
In line with the General Assembly resolutions referred to above,

the United Nations will be responsible only for the issuance of
the ticket or the reimbursement of the airfare and will not be
responsible for covering any additional expenses arising as
a result of COVID-19. Costs related to travel restrictions and
requirements, or to transmission risk mitigation, such as testing,
quarantine, vaccination and extended stay or travel times, will
not be borne by the United Nations and remain the sole respon-
sibility of the traveller.
The United Nations will not facilitate or negotiate exceptions to

COVID-19 requirements with the relevant authorities, or grant
exceptions for its premises.

It is strongly recommended to travel only after full vaccination
and after being fully informed about restrictions that apply to the
territory of the United States or of any other countries in which a
stopover would be required in the itinerary at the time of travel.
The United Nations will not be responsible for covering any

medical expenses or medical insurance costs that travellers may
incur during their travel to attend the General Assembly session
or upon their return to their own country. Each traveller is strongly
recommended to purchase medical insurance before travelling.
Checklist A – Request for reimbursement – Delegates’ travel

The present checklist is intended to facilitate the processing
of your requests for the reimbursement of delegates’ travel. It
must be submitted after travel has taken place. Please submit
all documentation via email to [email protected]. All documents
should be in .pdf format.
Check
Note verbale – Reference to the session of the General

1
Assembly for which the representatives are travelling
Note verbale – Indication of the representative designated

2
as head of delegation (if applicable)
Note verbale – Full name and date of birth (in the format dd/
3
mm/yyyy) of each traveller
Note verbale – Each traveller’s date of departure from
4
capital and date of departure from New York
Note verbale – Name and email address of the point of
5
contact at the permanent mission
Note verbale – Any additional details, e.g. travel restrictions

6
owing to visas
Scanned copy of relevant biometric information page of

each traveller’s passport, showing full name and date of
7
birth (including the e-readable portion at the bottom of
the page)

Check
Form F-56 (claim), duly signed (reimbursement voucher for

8
official travel of representatives of Member States)
Annex to form F-56 (bank account information for the

9
permanent mission)
10 Proof of payment/receipts
Copy of itinerary or e-ticket for each traveller (must show the

11
e-ticket number(s))
Used ticket stubs and/or boarding passes for each traveller

12
for each leg (must show name and dates)

13
the page)
14 Are all documents in .pdf format?
Are all documents clearly readable, in particular names,

15
dates and ports of entry and exit?
Checklist B – Request to travel – Delegates

This checklist is intended to facilitate the processing of your
requests for travel by delegates (United Nations-provided
tickets). Please submit all documentation via email to ldctravel@
un.org. All documents should be in .pdf format.
Check
Note verbale – Reference to the session of the General

1 Assembly for which the representatives are travelling
Note verbale – Indication of the representative designated
2 as head of delegation (if applicable)
Note verbale – Full name and date of birth (in the format dd/
3 mm/yyyy) of each traveller
Note verbale – Each traveller’s requested date of departure
4 from capital and date of departure from New York
Note verbale – Contact information of each representative
(telephone and email address at which they may receive
5 ticket information)

Check
Note verbale – Name and email address of the point of

6 contact at the permanent mission
Note verbale – Any additional details, e.g. travel restrictions

7 owing to visas
8 the page)
9 Are all documents in .pdf format?
Travel services
American Express Global Business Travel is the official travel
agency of the United Nations in New York and will assist dele-
gations, to the extent possible, in making travel arrangements,
including ticketing and hotel reservations, for official travel
organized and paid for by the United Nations.
For non-emergency travel assistance, please contact the travel

agency between the normal business hours of 9 a.m. and 6 p.m.,
Monday to Friday, by sending an email to us.un.travel@amexgbt.
com or calling 844-487-4289 (toll free) or 312-340-2638. Outside
normal business hours, callers will automatically be directed to a
Global Business Travel after-hours agent. Please mention access
code “SK32” in order to expedite the support call.
Emergency calls from outside the United States may be made

collect by dialling +1-312-340-2638.
Travellers should create an online travel profile to store infor-

mation useful for itinerary and ticket management, including
special needs. For any online navigation support issues, contact
the Concur online tool assistance line: +1-646-817-9677.
American Express Global Business Travel continues to monitor

the COVID-19 situation, evolving travel guidance and govern-
ment requirements to keep clients and travellers informed.
Travel Vitals™ allows you to search across different components
of a trip for information and advisories.

Delegates’ Lounge
Conference Building (2nd floor)

From the first day of the seventy-sixth session of the General
Assembly (20 September 2021) until the Assembly’s December
2021 recess, members of delegations are asked not to invite to
the Delegates’ Lounge persons other than those holding valid
United Nations grounds passes.
Delegates’ quiet room

Conference Building (2nd floor, adjacent to the Security
Council area)
Dining room and cafeteria facilities

From 13 September 2021, in order to ensure a safe and healthy
environment for our delegates, staff, personnel and commercial
contractors, proof of COVID-19 vaccination will be required, as
an additional precautionary measure, for seated meals at cafete-
rias with indoor dining facilities at United Nations Headquarters.
All patrons wishing to dine in will be asked to present their

United Nations identification and proof of vaccination, provided
through a vaccination card or app, at cafeteria locations with
indoor dining facilities. 
Proof of vaccination may be provided through, inter alia:
(i) The NYC COVID Safe app (Android or iOS);

(ii) The Excelsior Pass;
(iii) The Centers for Disease Control and Prevention
vaccination card (or a photograph thereof);
(iv) A New York City vaccination record;
(v) An official immunization record from outside the City or
the United States.

If you received the vaccine outside the United States, you must
have an official immunization record that includes:
(i) Your first name and last name;

(ii) Your date of birth;
(iii) The vaccine product name;
(iv) The date(s) on which the vaccine was administered;
(v) The site at which the vaccine was administered or the
name of the person who administered it.
Delegates’ Dining Room

Conference Building (4th floor)
Tel.: 212-963-8897
Owing to COVID-19 pandemic mitigation measures, the
Delegates’ Dining Room is temporarily closed. However, it will
reopen for the General Assembly high-level week, from Monday
20 to Friday 24 September 2021, from 11.30 a.m. to 2.30 p.m.
It will offer an elegant buffet-style lunch menu for $39.99 per

person, which will have daily features that celebrate culinary
trends and classics from across the globe, with the focus on
fresh local, organic and/or sustainable produce.
Advance reservations are required and can be made online at

www.ddr-reservations.com or by phone at 212-963-8897.
Separate dining rooms may be available for parties of 10-20

guests. To ensure the availability of these facilities, delega-
tion members are requested to make reservations two weeks
in advance (tel.: 212-963-8897). Proof of vaccination would be
required to be submitted during reservation.
Cafeterias, cafés and bar

Although the main cafeteria has been closed since July 2015, it
will be opened for a limited period during the earlier part of the
general debate and may be opened at other times of the year
depending on security considerations.

Owing to continued COVID-19 restrictions, resulting in reduced
occupancy at United Nations Headquarters, only a few cafés
will remain open: the Riverview Cafeteria, the Lobby Café and
the Vienna Café. Food and bar service will be available at the
North Delegates’ Lounge during the high-level week only, i.e.
22–24 September 2021. The Visitors Café, Café de la Paix and
One UN Café are temporarily closed because of COVID-19 miti-
gation measures. Vending machines are also provided.
Single-use plastic is no longer used at Headquarters and should

not be brought into the compound. The cafeteria facilities now
offer a variety of products in sustainable packaging, as well as stain-
less steel and wooden cutlery. Delegates are encouraged to bring
reusable cups, mugs with lids, bottles or flasks for their beverages.
There are water fountains located throughout Headquarters.
Main Cafeteria (open only 20–24 September 2021)

Secretariat South Annex Building, 1st floor.
Open from 7:30 a.m. to 4 p.m., Monday to Friday.
Breakfast: 7:30 to 10.30 a.m.; lunch: 11:30 a.m. to 4 p.m.
Snacks/coffee.
Breakfast and lunch, as well as a selection of grab-and-go,
pre-packaged hot and cold food, salads, sandwiches, and
buffet items.
Riverview Cafeteria (closed 20–24 September 2021)

Conference Building, 4th floor.
Open from 8 a.m. to 3:30 p.m., Monday to Friday; closed on
Saturdays and Sundays.
Breakfast: 8 to 10.30 a.m.; lunch: 11 a.m. to 3:30 p.m.
Snacks/coffee.
Breakfast and lunch, as well as a selection of grab-and-go,
pre-packaged hot and cold food, salads sandwiches, and
buffet items.
The Riverview Cafeteria may be closed for short periods for
high-level events. Those dates and times will be provided as
soon as they have been determined.

Lobby Café (closed 20-24 September 2021)
Secretariat Building, North Lobby.
Open from 8:30 a.m. to 3:30 p.m., Monday to Friday; closed
on Saturdays and Sundays.
Provides a full-service coffee bar open for breakfast and
lunch and snacks in the afternoon. Offers self-serve and
hand-crafted espresso, cappuccino and latte beverages and
a selection of pastries, snacks and dessert.
The Lobby Café may be closed for short periods for high-
level events. Those dates and times will be provided as soon
as they have been determined.
Vienna Café
General Assembly Building, first basement level, conference
area.
20–24 September 2021 – open from 9 a.m. to 6 p.m.
Normal operating hours: from 10 a.m. to 5 p.m., Monday to
Friday, except for the above times.
Espresso bar.
Breakfast sandwiches, sweet and savoury crepes, light snacks,
pre-packaged sandwiches and salads, snacks, desserts, other
quick-pick items and cold beverages.
North Delegates’ Lounge (open during the General Assembly high-

level week only)
Conference Building, 2nd floor.
22 September 2021 – open from 10 a.m. to 7 p.m.
23–24 September 2021 – open from 9 a.m. to 7 p.m.
Espresso bar.
Breakfast pastries, light snacks, pre-packaged sandwiches
and salads, snacks, desserts and cold beverages.
Vending machines are available during the General Assembly
period when the bar is not in operation.

Vending machines
Available at the following locations:
Visitor Centre, General Assembly Building, first basement level.
North Delegates’ Lounge, Conference Building, 2nd floor.
Library neck, 1st floor, between South Annex Building and the
Library Building.
Conference Building, 1st floor.
Corridor by Pouch Office (room GA-3B-710), General Assembly
Building, third basement level.
United Nations Language Centre, North Lawn Building, third
basement level.
UNDC-1 Building, 3rd floor corridor.
Delegates’ guests: Admission of non-United Nations guests

during and after the general debate period
Access to the United Nations by visitors and guests is restricted
during the period of the high-level meetings and the general
debate.
NOTE: At the time of publication, there is no decision to admit

guests after the high-level meetings. A decision may be made
to admit guests after a date to be determined. The present
guidelines would apply in the event that guests are admitted.
Guests wishing to accompany a delegate during working hours

(9 a.m. to 5 p.m.) should:
Go to the Visitors’ Entrance at East 46th Street, where guests

must be met by the delegate. They will then be required to
pass through a security screening area. They will be admitted
to the General Assembly Building after being issued a
United Nations guest pass at the Information Desk in the
General Assembly Lobby;
Deposit valid government-issued identification bearing a
photograph at the Information Desk. The identification will
be retrieved prior to departure from the premises.

Guests and visitors must wear their guest passes at all times. In
addition, they will need to be accompanied by the delegate at
all times while inside the premises (but not in the Visitor Centre).
At the end of the visit, the delegate is required to escort the
visitor back to the Information Desk, to return the guest pass
and retrieve the identification.
Traffic in the Secretariat Circle and through the East 43rd Street

gate
During the high-level segment, from 21 September to
28 September 2021, only host country-escorted motorcades
will be allowed access to the Secretariat Circle. The regular
traffic pattern permitting authorized vehicles to enter through
the East 43rd Street entrance and exit through the East 45th
Street gate will resume on Monday, 4 October 2021.
United Nations-issued identification

In the interest of ensuring the safety of all concerned, members
of delegations, staff members, accredited members of NGOs,
the press and affiliates will no doubt appreciate the importance
of maintaining the integrity of the United Nations identification
that is issued, because of the access it allows.
Members of delegations, as with every other authorized pass

holder, are reminded that their United Nations-issued grounds
pass is solely for the use of the bearer to whom it is issued and
that it should not be transferred or given to any other person to
use. United Nations identification found to be used in any manner
other than for which it was intended will be confiscated by security.
Staff members, members of delegations and other persons

who are entitled to access the premises will be admitted to
Headquarters only upon presentation of a valid United Nations
grounds pass. Passes must be worn at all times in a clearly
visible manner while on the premises. It is each card holder’s
responsibility to ensure that passes are current.

Should a member of a delegation lose or have his or her
United Nations grounds pass stolen, he or she should report
it immediately to security by calling 212-963-6666. The dele-
gate should then submit a request for a duplicate pass via the
United Nations Protocol eRegistration system. Upon approval
by the Protocol Unit, the application should be picked up and
brought to the Special Investigations Unit, room GA-1B-052,
where a staff member will officially record the circumstances
under which the pass was lost or stolen. The duplicate appli-
cation will then be stamped and signed by the investigator,
after which the application can be brought to the Pass and
Identification Unit for the issuance of a replacement pass.
Mail and messenger services

The Mail Operations Unit provides the following services to
delegations:
Distribution of official correspondence from delegations

to Secretariat internal offices. Delegations are requested
to bring the mail to the security X-ray facility located
at the East 48th Street loading dock, Monday through
Friday, between 7 a.m. and 3 p.m. After the mail has been
screened, delegations can bring it to room S-3B-128 for
distribution.
Processing of Secretariat mail addressed to delegations.
Delegations are requested to pick up their mail from the
Delegation Mail Room (room S-3B-128). The facility is
accessible Monday through Friday, between 8 a.m. and 5
p.m. For inquiries, please email [email protected],
or call 212-963-5865 or 212-963-7352.
Provision of messenger services during the general
debate and the high-level segment. Service is limited
to the conference rooms, General Assembly Hall area
and Security Council (location: delegates’ entrance; tel.:
212-963-8902).

Audiovisual services
Audiovisual services for meetings and events at United Nations
Headquarters in New York are provided by the Broadcast and
Conference Support Section of the Office of Information and
Communications Technology.
Tel: +1 212 963 8648
The services of the Broadcast and Conference Support Section
include the provision and operation of technology related to
conference rooms and meetings, congress microphone and
simultaneous interpretation systems, voting and timer systems,
broadcast for television, radio and Internet coverage, record-
ings, digital displays, digital projection, digital name plates,
virtual participation technology (videoconferencing technology
and managed virtual meeting platforms, such as Microsoft
Teams and Cisco WebEx), sound amplification and accessibility-
related services, such as closed captioning and sign language.
Requests for services should be sent to the Broadcast and
Conference Support Section ([email protected]).
Audiovisual and related meeting and event technology and
support is provided on a budgeted and reimbursable basis.
The following services are provided for official calendar

meetings.
Congress microphone and simultaneous interpretation systems

Remote participation technology (e.g. videoconferencing)
WebEx, virtual meeting platforms and other support
Remote simultaneous interpretation
Sound amplification and public-address systems
Projection and electronic displays
Recordings
Management and playout of pre-recorded speeches
Statements, interventions and videos
Broadcast coverage and transmission
Digital signage and digital name plates

Teleprompter(s)
Captioning (open and closed)
Display of sign-language interpretation
Additional services or services for non-budgeted meetings are
provided on a cost-recovery basis. Cost estimates and a rate card
are available upon request (email: [email protected]).
The Broadcast and Conference Support Section also facilitates

the provision of accessibility-related support technologies and
services, including open and closed captioning and the capture
and display of sign-language interpretation.
Fully virtual or hybrid meeting services

A variety of technology platforms and services are available to
support virtual participation, and virtual and hybrid meetings
and events. Virtual meeting services and options, best practices
and support for planning and usage, and guidance on tech-
nology and bandwidth requirements are available on request.
Pre-recorded speeches, statements, interventions, and videos

The Broadcast and Conference Support Section facilitates the
playout of pre-recorded speeches, statements, interventions,
and videos at meetings as required. The preferred file formats,
requirements and options for submission, and best practices,
are available on request. Requests for such services should be
communicated as early as possible and no later than four working
days prior to the meeting or event. The Broadcast and Conference
Support Section also facilitates the provision of accessibility-
related support technologies and services, including open and
closed captioning and the capture and display of sign-language
interpretation (email: [email protected]).

Broadcast, streaming and audiovisual recordings
Broadcast, streaming and digital audio and video recording
services are available for meetings and events. Requests for
the recording of closed meetings and access to closed meeting
recordings are restricted to the Chair or secretary of the
meeting. For virtual meetings and events, the Broadcast and
Conference Support Section provides interpretation platforms,
broadcast, webcast, streaming and audio and video recording
services. Requests for such services should be communicated
as early as possible and no later than five working days prior to
the meeting or event.
Video projection and displays

Projectors, monitors and speaker systems for multimedia playout,
presentations and display in conference and meeting rooms are
provided by the Broadcast and Conference Support Section.
Cost estimates and a rate card are available upon request.
Archives and Records Management Section

FF Building, ground floor
Open from 9 a.m. to 5 p.m., Monday to Friday
Tel.: 212-963-1747
Delegates are invited to make use of the archives of the
United Nations in the public research facility. To make an
appointment with an archivist or reserve a seat to conduct
research, contact the Archives and Records Management
Section by emailing [email protected].
Information and communications technology services

The Office of Information and Communications Technology
provides the following services to delegations:
Internet email: each permanent mission may obtain

the Internet email accounts, in the domain “un.int”,
required for their New York delegation. Requests must be

submitted on letterheaded paper by email to itservices@
un.org and must be signed by the mission’s diplomatic
staff, as listed in the Blue Book.
Member States’ portal (Delegate): in partnership with
the Department of Global Communications, the Office of
Information and Communications Technology provides
access to the Delegate web page (https://www.un.org/
delegate), referred to as “iSeek for Member States”. The
website consolidates all information relevant to delegates in
New York.
Official Document System (ODS): ODS is the central
repository for United Nations parliamentary documents
and is jointly managed by the Department for General
Assembly and Conference Management, the Department
of Global Communications and the Office of Information
and Communications Technology. ODS is available at
documents.un.org.
Website service: the Office of Information and
Communications Technology hosts websites for
permanent missions at www.un.int and can provide
permanent missions with a web presence through the
Unite Web platform. Permanent mission websites are
multilingual, secure and mobile-ready. Authorized
content managers in the permanent missions are given
access to easily update their mission’s website content.
Donation of equipment: the Office of Information
and Communications Technology donates recycled
computer equipment to interested missions. The
process for obtaining donated equipment requires a
formal letter on permanent mission letterhead, signed
by the mission’s diplomatic staff, as listed in the Blue
Book. The request must be submitted by email to the
Office of the Assistant Secretary-General for Information
and Communications Technology at the following
email address: [email protected]. All requests are
processed on the basis of availability.

Help-desk support: the Office provides assistance in
relation to information and communications technology
services from 8 a.m. to 6 p.m. on regular United Nations
workdays (tel.: 212-963-3333).
Computers with Internet access: the Office provides
computers with Internet access in the Delegates’ Lounge
and in the Secretariat on the first basement level.
Wireless Internet access: the Office provides wireless
Internet access (Wi-Fi) in most public areas and
conference rooms.
Enterprise search: the Office provides an online tool
to search multiple United Nations repositories: search.
un.org.
Innovation Challenges website: the Office provides
an online tool to collaborate with academia, the
private sector and civil society through crowdsourcing
competitions: ideas.unite.un.org/main/Page/Home.
Information security-awareness training: the Office
provides a computer-based course on the fundamental
tools and knowledge needed to stay “cybersafe”. It is
available through the following link: https://training.dss.
un.org/thematicarea/detail?id=19956. Kindly report any
cybersecurity issues to [email protected].
Main telephone numbers for the United Nations

The main telephone numbers for the United Nations are
212-963-1234 and 212-963-9999. Callers are greeted by an
automated response system that allows them to connect to
United Nations security personnel, staff and other resources.
United Nations staff and services

United Nations Secretariat staff and services have telephone
numbers that begin with 212-963-XXXX or 917-367-XXXX. If a
caller is within the United Nations Secretariat buildings, these

staff and services can be reached from a United Nations tele-
phone by dialling the last five digits of the number, beginning
with 3 or 7 (i.e. 3-XXXX or 7-XXXX).
Note that extensions for United Nations funds and programmes

differ from those of the Secretariat and are accessible from
Secretariat extensions, as follows:
United Nations Development Programme (UNDP):

Dial access code “4” and then the four-digit extension at
UNDP.
United Nations Children’s Fund (UNICEF): Dial access
code “5” and then the four-digit extension at UNICEF.
United Nations Population Fund (UNFPA): Dial access
code “631” and then the four-digit extension at UNFPA.
United Nations Postal Administration
Sales counter and personalized stamp shop

The United Nations Postal Administration sales counter will be
operational on a trial basis during the high-level week from 20 to
24 September 2021. An announcement will be made regarding
when the sales counter will be reopened on an ongoing basis.
Visitor Centre, General Assembly Building, first basement

level
Tel.: 212-963-7698
Open from 9 a.m. to 5 p.m., Monday to Friday
Closed on weekends and holidays
Website: unstamps.org
United Nations stamps, postcards and other philatelic items may
be purchased at the United Nations Postal Administration sales
counter for domestic and international first-class mailing. The
sales counter also offers personalized stamp sheets, which allow
you to combine your own photograph with a United Nations
postage stamp.

United Nations stamps raise global awareness on a variety of
important topics, such as endangered species, human rights,
education, world heritage and the environment. They are
issued in three currencies (United States dollars, Swiss francs
and euros) and are valid for mailing only from Headquarters
in New York, the Palais des Nations in Geneva and the Vienna
International Centre.
Garage Administration
UNITAR Building
801 United Nations Plaza
New York, NY 10017
Room: U-210
The Garage Administration team will schedule delegations to
apply for and collect parking e-tags and temporary short-term
decals.
Vehicles registered to individual delegates: Applications

with an authorized mission signature accompanied by the
mission seal, with a valid vehicle registration and current
United Nations identification attached, should be submitted
directly to the Garage Administration office for processing.
One e-tag will be issued for each registered vehicle with “D”
plates. Although an individual delegate may register multiple
vehicles, only one of those vehicles will be allowed to park
at any given time in the garage. E-tags will be issued only to
members of delegations duly accredited to the United Nations.
Vehicles registered to the permanent missions:
Applications with an authorized mission signature accom-
panied by the mission seal, with a valid vehicle registra-
tion attached, should be submitted directly to the Garage
Administration office for processing. Only one e-tag per
mission will be issued for the vehicle of the permanent repre-
sentative, allowing entry at the East 43rd Street gate. Any
changes in vehicle usage must be brought to the attention of
the Garage Administration team for processing.

E-tags for observer State missions and intergovernmental
and other organizations listed in chapters III, IV and V of
the Blue Book: Applications must be submitted to the Garage
Administration office for appropriate action. The issuance
of parking e-tags to observer State missions and intergov-
ernmental and other organizations will be limited to persons
enjoying diplomatic status.
Vehicles with “S” plates registered in the name of mission
staff: These vehicles will not be authorized to park in the
United Nations compound.
Temporary identification decal (gold; same as at seventy-
fifth session) for the seventy-sixth session of the General
Assembly: Permanent missions may apply for a temporary
identification decal to admit vehicles rented from established
and bona fide companies for use by accredited delegates,
visiting dignitaries and diplomats officially attending meet-
ings during the session. Entry for vehicles with these decals
is at the East 43rd Street gate for drop-off/pick-up only, with
no parking privileges. Application forms are to be submitted
electronically through the e-deleGATE portal (edelegate.
un.int). Detailed instructions and access to the portal are
available to the designated mission focal point. The following
documents must be attached to the application: a copy of
the note verbale indicating the name, title and period of the
VIP visit; the car rental agreement; the vehicle registration
card; proof of vehicle insurance; and the driver’s licence and
a photo of the chauffeur. The Special Services Unit and the
Garage Administration team will review the online application
form and, if approved, notification will be sent to the mission
regarding the pick-up of the temporary identification decal
for the vehicle. Please allow two business days for processing.
The parking e-tag must be affixed to the vehicle and be clearly
visible to Security Officers and Garage Administration staff
at entry points and while the vehicle is on the premises. All
vehicles must be registered with the Garage Administration.
Vehicles without valid e-tags will not be allowed entry into
the garage. Vehicles that do not display a valid e-tag are

liable to be towed off the premises. A parking e-tag is non-
transferrable and must be affixed only to the vehicle to
which it is registered in order to be allowed entry into the
garage. Detailed instructions will be provided by the Garage
Administration team upon issuance of the e-tag.
Prior to the start of the session of the General Assembly, the
Garage Administration will send correspondence regarding
any procedural changes. Missions will be requested to
provide updated application forms prior to the start of the
new session for the continued use of each issued e-tag.
Those e-tags belonging to delegates who are departing
from Headquarters must be returned to the Garage
Administration office prior to the delegate’s departure. Any
changes in vehicle usage must be immediately reported to
the Garage Administration team and e-tags must be returned
if a vehicle is no longer in use or if ownership changes. It is
important to note that parking e-tags will be automatically
deactivated upon the expiration of the vehicle’s registration.
Upon renewal, the updated vehicle registration should be
submitted to the Garage Administration team for the parking
e-tag to remain active.
During the seventy-sixth session, Garage Administration will
be transitioning to a new parking management system and,
as such, new parking e-tags will be issued for access to the
garage. The new access system will entail an automated over-
head vehicle scanning system. Garage users will be notified
during the session via letters and broadcast emails from the
United Nations.
In accordance with section II of General Assembly reso-
lution 39/236, the parking privileges of delegates whose
parking fees are in arrears for more than three months will be
suspended. Privileges will be restored once the arrears have
been paid in full. Prior to a delegate’s departure, he or she
should contact the Garage Administration office in order to
settle any outstanding dues.
Delegation vehicles with United Nations diplomatic
plates and identification e-tags valid for the current

session of the General Assembly: These vehicles may be
parked on the first level and in the designated area of the
southern end of the second level, aisles A, B, C and half of D,
in the United Nations garage without charge while represent-
atives are on official business. Drivers are kindly requested
to ensure that all designated diplomatic parking areas are
filled to capacity prior to parking elsewhere. It should also be
noted that, during the seventy-sixth session of the General
Assembly, traffic congestion is expected, and delays in
reaching the Secretariat by car and entering and exiting the
United Nations garage are likely. Where possible, alternate
modes of transport should be considered.
Overnight parking is generally not permitted. Exceptions
for a limited number of mission-registered vehicles will be
authorized upon written request by the mission to the Garage
Administration team. The fee is $2.50 per night. Invoices for
this service are sent to the mission shortly after the end of
every month. Payment is due upon receipt of the invoice
and can be settled by cash, cheque (payable to “United
Nations”) or credit card (Visa or Mastercard). Payments are
to be submitted to the Garage Administration office (801
United Nations Plaza, room U-210). Please be aware that
unauthorized vehicles left in the garage for longer than 24
hours may be issued violations. Three violations will result in
the revocation of parking privileges.
Entrance to the grounds

Secretariat entrance on First Avenue:
Vehicle of the permanent representative, identified by a

special e-tag: all occupants riding in the car will be required
to display valid United Nations identification cards.
Rented vehicles that have been issued special decals that
permit drop-off/pick-up only: such vehicles will not be
permitted to park on United Nations premises.

East 42nd Street entrance:
All other vehicles bearing an e-tag. Delegation vehicles entering

the premises are subject to a security check.
Access to the garage

Chauffeur-driven cars identified by special e-tags issued to
permanent representatives may use the ramp at the East
43rd Street entrance for access to the garage.
While on call for delegates, chauffeurs should wait in the “ready

room” on the first level of the garage. They will be paged by
the security officer at the delegates’ entrance of the General
Assembly Building when they are required.
Liability for loss and damages

In arranging for parking facilities to be available, the
United Nations seeks to accommodate delegations. Garage
users are warned that incidents of theft and vandalism have
occurred inside the garage, as it is not possible to have all vehi-
cles under surveillance at all times. The United Nations does not
ensure the safety of vehicles or property left in the garage, and
users acknowledge and accept that the United Nations cannot
guarantee the safety of any vehicles, or property inside them,
left in the garage.
Local transportation
The United Nations does not provide cars for delegations. It is
suggested that delegations requiring local transportation make
their own arrangements.
Electric vehicle charging ports

Twenty-four electric vehicle charging ports are installed
throughout all levels of the United Nations garage, surrounding
stairwell Q. The easiest way to start charging is to download the
mobile app from the ChargePoint website (www.chargepoint.
com/drivers/mobile).

United Nations Institute for Training and Research
Head of Office
Mr. Marco A. Suazo
Focal Points
Mr. Pelayo Alvarez
Ms. Patricia Romero
Ms. Tianyi Zhao
One United Nations Plaza
Room: DC1-603
Tel.: 212-963-9196
Fax: 212-963-9686
Website: www.unitar.org/ny
The Institute began operating in 1966, with activities primarily
supporting the training of diplomats accredited to the
United Nations in New York.
The Institute was established for the purpose of enhancing

the effectiveness of the United Nations in achieving the major
objectives of the Organization through extensive training
and research. Operating as an autonomous body within the
United Nations system, the Institute has become a leading
provider of short-term executive training to national and local
government officials of Member States and representatives of
civil society and the private sector, and reaches out to some
25,000 beneficiaries around the world each year.
At the United Nations in New York, the Institute provides multi-

lateral diplomacy training to help delegates to perform effec-
tively at the United Nations and to engage in contemporary
global challenges. Offered throughout the year, the courses are
concise, accessible and directly relevant to a delegate’s work-
load at the United Nations. They focus on the United Nations
system and its functioning, international law and policy, peace
and security, migration, negotiations, United Nations reform
and sustainable development. Some courses are available

online; most are offered through face-to-face learning. Most
courses are fee-based, although fee waivers are available for
participants from developing and least developed countries.
The annual course calendar is available from www.unitar.org.
The Institute is supported by voluntary contributions from

Governments, intergovernmental organizations, foundations
and other non-governmental sources.
United Nations International School
Manhattan campus
24-50 Franklin D. Roosevelt East River Drive, Manhattan,
New York
Queens campus
173-53 Croydon Road, Jamaica Estates, Queens, New York
Office of the Special Representative of the Secretary-

General for the United Nations International School
Room: DC1-0646
Tel.: 917 367 5592
About the School

The United Nations International School (UNIS) (www.unis.org)
was established in 1947 under the auspices of the United Nations
by a group of United Nations parents to provide an interna-
tional education for their children. Today, UNIS has 1,600
students, representing more than 110 countries and speaking
over 96 languages, and is enriched by a faculty representing 69
nationalities. Approximately 50 per cent of the student body
is affiliated with United Nations families, including staff of the
United Nations, the funds, programmes and specialized agen-
cies, and the permanent missions to the United Nations. UNIS
also serves those families from the international and New York
communities who want an international education conforming
to the spirit and principles of the United Nations.

Admissions:
UNIS accepts children of United Nations parents who are trans-
ferring from abroad, even during the school year, provided that
there is space available in the relevant grades and that the appli-
cants meet the school’s entrance criteria. UNIS enrols children
in pre-kindergarten through twelfth grade at its Manhattan
campus, and in kindergarten through eighth grade at its
Queens campus; students completing eighth grade in Queens
are automatically accepted into the Manhattan campus in ninth
grade. For admissions information and procedures, please refer
to www.unis.org/admissions.
International Baccalaureate:
The scholastic standards of UNIS are high. The high school was
one of the founding schools in the New York area to offer the
International Baccalaureate diploma, an internationally recog-
nized academic standard that qualifies students to attend
universities and colleges in the United States and worldwide.
Language:
The main language of instruction is English and all students
study French or Spanish, beginning in elementary school.
Arabic, Chinese, German, Italian, Japanese and Russian are
also taught beginning in the seventh grade at the Manhattan
campus. Additional mother tongues may be studied after
school. The very multiplicity of languages spoken by the interna-
tional faculty and students provides a rich cultural environment.
Tours and open houses:

Tours and open houses are frequently scheduled and given by
appointment. For more information, please visit www.unis.org/
admissions/visit.
Department of Admissions
Manhattan campus: 212-584-3071
Queens campus: 718-658-6166

New York City liaison
Commissioner for International Affairs

Ms. Penny Abeywardena
Deputy Commissioners
Ms. Aissata M.B. Camara (Operations and Strategic
Partnerships)
Ms. Tanyanika Davis (Speechwriting and Communications)
New York City Mayor’s Office for International Affairs

Two United Nations Plaza, 27th floor, New York, NY 10017
Tel.: 212-319-9300
Fax: 212-319-9304
Website: www.nyc.gov/international
The New York City Mayor’s Office for International Affairs

works to foster positive relations and encourages collabora-
tion between the international community and New York City’s
agencies and local neighbourhoods. The Office is focused on
sharing New York City’s policies and best practices globally, as
well as responding to requests from foreign Governments, the
United Nations and the United States Department of State. The
Office also advises city agencies on diplomatic and consular
matters and provides guidance to the diplomatic and consular
community on city-related issues. The Office administers the
city’s Diplomatic and Consular Parking Programme and creates
opportunities to connect the international community with local
communities in New York City.
Programmes
Global Vision | Urban Action works to highlight the syner-
gies between the global Sustainable Development Goals
and New York City’s local sustainability and development
initiatives, set out in “OneNYC 2050”, the plan containing the

City’s Green New Deal policies. By bringing together experts
from New York City and the international community, Global
Vision | Urban Action is a platform to share information and
forge innovative solutions that can be adopted locally and
globally. In July 2018, during the high-level forum on sustain-
able development, New York City became the first city in
the world to submit a voluntary local review directly to the
United Nations. Since then, hundreds of local and regional
governments have joined the voluntary local review move-
ment. Through this programme, the Office for International
Affairs is sharing its experience with other cities and calling
on them to submit their own voluntary local reviews.
NYC Junior Ambassadors seeks to leverage the United
Nations as a resource for seventh graders and to empower
students in all five boroughs of New York City to become
actively engaged with the United Nations and its mission
of addressing some of the most pressing challenges in the
world. The programme uses the Sustainable Development
Goals as the lens through which young people are able to
take local community actions for global impact.
Connecting Local to Global helps to join New York City’s
diplomatic and consular community to the city in which they
live and serve. Working in partnership with our colleagues
at city agencies, the Office uses the programme to create
opportunities for the 116 consulates in the city to learn about
the work of those agencies and share the city’s programming
with the communities they serve, while also helping the agen-
cies to learn from their best practices.
Services
Parking: In collaboration with the United States Department
of State, the Office administers the New York City Diplomatic
and Consular Parking Programme, issuing parking decals
annually and assisting diplomatic and consular offices with
parking issues throughout the year.

Consular notification: The Office assists consulates in
obtaining information regarding incidents involving possible
injury or casualty to foreign nationals in New York City.
Delegation visits: The Office facilitates meetings with New
York City officials for visiting delegations of foreign govern-
ment officials at the local and federal levels.
Economic development: The Office works to facilitate the
sharing of economic development best practices between
Governments, helps to connect international businesses
to New York City, and can provide information about
programmes and services to help to bring international busi-
nesses to New York City.
Hospitality Committee
Hospitality Committee for United Nations Delegations

Room: GA-0142
Tel.: 212-963-8753
The Hospitality Committee is a private, self-supporting and non-
political organization devoted to helping delegates and their
families feel welcome in New York and the surrounding area.
Volunteers arrange programmes in American homes and visits
to such places of interest as museums, schools, hospitals, courts,
private art collections and other institutions. Complimentary
tickets to cultural and civic events are often available.
The Committee also offers daytime classes in English.

Programmes are open to diplomats from the missions to the
United Nations and members of their immediate families. Two
sessions are held, in the fall and spring. Advanced English
conversation, writing and film discussion courses are also
offered.
Information about these activities may also be obtained from
the monthly calendar posted on the website of the Committee,
available from www.hcund.org.

Banking facilities
The United Nations Federal Credit Union (UNFCU) is a not-
for-profit cooperative financial institution owned since 1947 by
members, who are staff and retirees of the United Nations and
its specialized agencies, and members of their families. Certain
permanent missions to the United Nations and their staff in
New York may also join. A list of eligible missions is provided
on the UNFCU website (www.unfcu.org/who-can-join). UNFCU
offers a broad array of financial solutions and consultative
services. These include Internet banking, eStatements, eWires,
WebChat, 24/7 telephone banking, insurance, investments,
mortgages and consumer lending products.
Additional information can be found at www.unfcu.org or by

visiting one of the New York branches or the representative
offices in Geneva, Nairobi, Rome and Vienna. To speak with
a member service representative, call 347-686-6000 or use
WebChat at www.unfcu.org. You can also email UNFCU (email@
unfcu.com). To follow UNFCU, please visit unfcu.org/facebook.
ATM locations
2 United Nations Plaza, 3rd floor (East 44th Street, between
First and Second Avenues)
General Assembly Building, Visitors’ Lobby (first basement level)
820 Second Avenue, street level
United Nations International School, 24-50 Franklin D.
Roosevelt East River Drive, 1st floor (at East 25th Street)
UNFCU Headquarters, 24-01 44th Road, Long Island City
United Nations maps

Maps produced by the Geospatial Information Section are
available at www.un.org/geospatial/mapsgeo. Maps on this site
may be used for exhibition without modification. For publica-
tion permission, please refer to the guidelines found at https://
www.un.org/geospatial/mandates/public.

Map printing services for maps produced by the Geospatial
Information Section may be requested through a note
verbale from the permanent mission addressed to the Office
of the Assistant Secretary-General for Information and
Communications Technology, with copy to [email protected],
and should include the following information:
Request for map printing service

Map title, number and date of production
Number of maps required
Size of maps required (the majority of the maps available on
the website are suitable for poster size, 24 inches by 18 inches
or 24 inches by 30 inches)
Focal point (name, email and telephone number) to be
contacted for pick-up when ready (no delivery service
is available)
For more information, contact the Section at 917-367-2043 or

[email protected].
Facilities for persons with disabilities

Restrooms that can accommodate persons with disabilities
are located in the Conference Building on all levels, in the
Secretariat Building on each floor and in the General Assembly
Building on each floor.
Elevators with operators are available to access the 2nd floor of

the Conference Building and all floors of the General Assembly
Building.
Ramps are located on the ground level at the entrances to

the compound at East 42nd and 45th Streets and are fully
accessible.
Parking spots designated for delegates with disabilities are

located on the first basement level next to the entrance leading
to the Vienna Café.

Special ramps to access the conference room podiums are
provided where required. The General Assembly Building may
be reached from the delegates’ entrance at East 48th Street or
from the south screening entrance at East 42nd Street.
The General Assembly Hall has been retrofitted to enable the

installation of portable seating and the use of wheelchairs, and
a ramp has been installed at the main entrance to GA-200.
With regard to hearing aid equipment, requests to connect

to conference room audio distribution systems should be
addressed to the Broadcast and Conference Support Section
(room CB-1B-79, tel.: 212-963-9485, email: request-for-services@
un.org). The Section can also loan neck-worn induction loops
for hearing aids equipped with a T-Switch.

Frequently asked questions
1. Where can I find information about the COVID-19 pandemic

and the United Nations Headquarters in New York?
Details about medical services, useful contacts, testing and
other useful information can be found at www.un.org/en/
coronavirus/permanent-missions-ny.
2. How can I find information about arrangements for the

high-level meetings and the general debate of the General
Assembly?
The arrangements for the high-level meetings and the general
debate of the General Assembly are set out in the information
note for delegations (A/INF/76/4 and A/INF/76/4/Rev.1). A note
verbale from the Protocol and Liaison Service on protocol and
accreditation arrangements, sent by email and facsimile directly
to the permanent missions, is also available online.
3. Where can I find statements made during the general debate

of the General Assembly?
Please see journal.un.org.
4. How should I submit credentials?

In accordance with rule 27 of the rules of procedure of the
General Assembly, credentials for the session of the General
Assembly must be addressed to the Secretary-General and
signed by the Head of State or Government or the Minister for
Foreign Affairs. In accordance with rule 25 of the rules of proce-
dure, credentials may indicate not more than five representa-
tives and five alternate representatives, and as many advisers,
technical advisers, experts and persons of similar status as may
be required by the delegation. A scanned copy of the creden-
tials, as well as other communications containing the names
of representatives to the session (such as letters and notes
verbales from the permanent missions), should be submitted, if
possible by 7 September 2021, through the e-Credentials online
FREQUENTLY ASKED QUESTIONS 105

platform, which can be accessed through the e-deleGATE
portal (https://edelegate.un.int). The original hard copy of the
credentials should be submitted to the Office of Legal Affairs,
located on the 36th floor of the Secretariat Building (please see
the Journal of the United Nations for further details).
5. How can I find the agenda of the General Assembly?

The provisional agenda of the seventy-sixth regular session is
set out in A/76/150. Annotations of items on the preliminary
list are set out in A/76/100 and A/76/100/Add.1. After its adop-
tion (expected in September 2021), the agenda will be issued
as A/76/251 (see A/76/252 for the allocation of agenda items).
A revision to the agenda document will be issued at the end
of the session, containing resolution and decision numbers
adopted under each agenda item (e.g. A/75/251/Rev.1)
6. What is the procedure for requesting the inclusion of an item

in the agenda?
A request for the inclusion of an item in the agenda should be
addressed to the Secretary-General, with a copy, if possible, to
the General Assembly Affairs Branch ([email protected]). In accord-
ance with rule 13 of the rules of procedure of the General
Assembly, a request for the inclusion of an item in the provi-
sional agenda of a forthcoming regular session should be made
at least 60 days before the opening of the session. A request for
the inclusion of a supplementary item in the agenda, in accord-
ance with rule 14 of the rules of procedure, should be made at
least 30 days before the opening of the session. Afterwards,
additional items of an important and urgent character may
be proposed for inclusion in the agenda, including during
the session, in accordance with rule 15 of the rules of proce-
dure. Unless the Assembly decides otherwise by a two-thirds
majority of the members present and voting, no additional item
may be considered until seven days have elapsed since it was
placed on the agenda and until a committee has reported upon
the question concerned. In accordance with rule 20 of the rules

of procedure, any items proposed for inclusion in the agenda
must be accompanied by an explanatory memorandum and, if
possible, by basic documents or a draft resolution.
7. How can I find out the programme of work of the General As-
sembly and the respective Main Committees?
The draft calendar of the programme of work of the plenary
is issued in July, covering September to December. Once
the session begins, the calendar is updated on an ongoing
basis on the General Assembly website. You may contact the
Secretary of a Main Committee for the programme of work of
that Committee.
8. How can I be inscribed on the list of speakers for the General

Assembly plenary?
Delegations wishing to be inscribed on the list of speakers of
plenary meetings of the General Assembly are requested to do
so through the e-deleGATE portal (edelegate.un.int).
For any access-related questions, please contact missions-

[email protected]. For any other inquiries regarding the list of
speakers, please contact the General Assembly Affairs Branch
(Mr. Carlos Galindo; email: [email protected], with a copy to
[email protected])
9. Can documents or other materials relevant to the meetings be

made available in the General Assembly Hall for the meeting?
Only United Nations documents and statements of speakers can
be distributed in the General Assembly Hall before or during
a meeting. This is subject to additional restrictions owing to
COVID-19. On the day of election in the General Assembly, the
campaign materials distributed in the Hall shall be limited to
a single page of information regarding the candidates, with a
view to preserving the decorum of the Assembly, pursuant to
resolution 71/323.

10. What is the procedure for submitting a draft resolution or
decision?8
Draft resolutions and/or draft proposals are submitted electron-
ically. The electronic version, containing the final text of a draft
resolution and/or decision, must be submitted by an accredited
delegate of a mission to the submission contact listed here.
If the submitting delegation wishes to open the proposal

for co-sponsorship, it may do so through the eSponsorship
module of the plenary or the respective Main Committee on
the e-deleGATE portal (edelegate.un.int).9
If the draft resolution or decision is based on a previous proposal,

the previous text should be downloaded from the Official
Document System (ODS) (ods.un.org), and necessary changes
made using the track changes feature in Microsoft Word.
Detailed information on the submission of proposals is provided

here. As the submission procedures vary in different intergov-
ernmental bodies, please contact the Secretary of the respec-
tive Main Committee regarding its particular submission proce-
dure (see page 27).
11. How can a Member State co-sponsor a draft resolution or de-

cision? Can I still co-sponsor a draft resolution by signing a
co-sponsorship form?
Authorized members of delegations wishing to co-sponsor a
particular draft resolution or decision may do so through the
eSponsorship module for the plenary and for the respective
Main Committee on the e-deleGATE portal (edelegate.un.int).10
Co-sponsorship cannot be carried out through any kind of
correspondence, email or so forth. Co-sponsorship forms in
hard copy (paper) are not accepted.
8
See www.un.org/en/ga/pdf/guidelines_submit_draft_proposals.pdf.
9
Guidelines on initiating a proposal for sponsorship are available at www.un.org/en/
ga/pdf/e-sponsorship_initiating_ga_rev1.pdf.
10
Guidelines on co-sponsoring a draft proposal are available at www.un.org/en/ga/pdf/
e-sponsorship_cosponsor_ga.pdf.

Note that co-sponsorship cannot be accepted after the adop-
tion of draft resolutions and decisions. Additional sponsors are
not accepted for drafts recommended by a Main Committee
once these have been adopted by the Committee.
12. How can I withdraw my delegation’s co-sponsorship?

Delegates can inform the General Assembly Affairs Branch of
their mission’s intention to withdraw sponsorship via email to
the co-sponsorship contact listed here. Co-sponsorship cannot
be withdrawn once the resolution has been adopted.
13. Where can I get a copy of the adopted resolution or

decision?
A few weeks after adoption, resolutions are published in the
“A/RES” series of documents. Until then, the text is contained
in an “L” document on ODS. If recommended by a Main
Committee, resolutions can also be found in the report of the
relevant committee. Resolutions and decisions are published
as Supplement No. 49 to the Official Records of the General
Assembly of the session in three volumes (e.g. A/75/49 (vol. I)
to (vol. III)). Volumes I and II contain resolutions and decisions,
respectively, adopted during the main part of the session, and
volume III contains resolutions and decisions adopted during
the resumed part of the session. A list of resolutions adopted
can also be found on the website of the General Assembly
(www.un.org/en/ga).
14. What does “programme budget implications” mean?

A programme budget implication is a statement detailing the
administrative, financial and programmatic changes that the
adoption of a draft resolution would entail. Once a programme
budget implication is issued, the Advisory Committee on
Administrative and Budgetary Questions will also provide its
observations for the Fifth Committee to consider.
At least 48 hours are required before action can be taken on
a draft resolution containing budgetary implications so that
the Secretary-General can prepare the programme budget

implication and the Advisory Committee can consider it. For
this reason, there is a deadline of no later than 1 December for
draft resolutions with financial implications to be submitted to
the Fifth Committee (see paras. 12 and 13 of decision 34/401).
15. Where can I get a copy of the voting record on an adopted

resolution or decision?
Voting records are posted on the e-deleGATE portal immedi-
ately after adoption of the resolution or decision. Voting records
can also be found through www.un.org/en/ga/documents/
voting.asp by entering the corresponding resolution symbol
(e.g. A/RES/70/1) in the search field.
16. What is the majority required for decision-making? Who

can participate in the vote?
In accordance with Article 18 of the Charter of the United
Nations and rule 83 of the rules of procedure of the General
Assembly, each member of the Assembly shall have one vote
(only Member States can participate in a vote). Decisions of the
Assembly on important questions shall be made by a two-thirds
majority of the members present and voting. These questions
shall include: recommendations with respect to the mainte-
nance of international peace and security; the election of the
non-permanent members of the Security Council; the elec-
tion of the members of the Economic and Social Council; the
election of members of the Trusteeship Council in accordance
with paragraph 1 (c) of Article 86 of the Charter; the admis-
sion of new Members to the United Nations; the suspension
of the rights and privileges of membership; the expulsion of
Members; questions relating to the operation of the trusteeship
system; and budgetary questions. Decisions on questions other
than those provided for in rule 83, including the determination
of additional categories of questions to be decided by a two-
thirds majority, shall be made by a majority of the members
present and voting. For details relating to the method of voting
and elections, please see rules 83–95 of the rules of procedure.

17. What is the procedure to reflect in the verbatim records how
a Member State intended to vote on a draft resolution or
decision?
A member of the delegation can complete a form, indicating
their voting intention, on the e-deleGATE portal (edelegate.
un.int) and a footnote will be added to the verbatim record (PV)
of the meeting.
18. (a) Where can I find the list of candidates for General Assem-
bly elections?
The list of candidates (candidature chart) is available for dele-
gations on CandiWeb on the e-deleGATE portal (edelegate.
un.int). Information is also available on Candiweb on how to
submit a candidature for election by the General Assembly,
along with information on the United Nations Secretariat focal
points on election matters. Delegations are requested to check
Candiweb, as information is updated regularly.
(b) Whom should I contact in case of any change to my mis-

sion’s Election Officer?
Any changes of election officers from missions should be
communicated via email to [email protected]. The list of elec-
tion officers of delegations is available on CandiWeb on the
e-deleGATE portal (edelegate.un.int).
19. How do I request the granting of observer status?

The General Assembly, by its decision 49/426, decided that the
granting of observer status should in the future be confined
to States and to those intergovernmental organizations whose
activities cover matters of interest to the Assembly. The request
for the granting of observer status must emanate from a Member
State, or Member States, in the form of a letter to the Secretary-
General containing a request for the inclusion of the granting of
that observer status as an item in the agenda of the Assembly.
Taking into account the requirement for the item to be consid-
ered in the Sixth Committee (see resolution 54/195), which
meets during the main part of the session between September

and December, such requests are normally submitted in time for
inclusion in the provisional agenda of the forthcoming session,
or the supplementary list thereto. The list of the observers can
be found in A/INF/76/3.
20. What rights do observers have in the General Assembly?

The General Assembly has granted to the Holy See and the
State of Palestine, in their capacity as Observer States, rights
and privileges of participation in the sessions and work of the
General Assembly.
For further information concerning the rights and privileges of
participation of the Holy See, see resolution 58/314 and the
note by the Secretary-General (A/58/871). Concerning those of
the State of Palestine, see General Assembly resolutions 3237
(XXIX), 43/160 A, 43/177, 52/250, 67/19 and 73/5; the note by
the Secretary-General (A/52/1002 and A/52/1002/Corr.1); and
the report of the Secretary-General (A/67/738).
The General Assembly has also granted to intergovernmental
organizations and entities the right to participate as an observer
in the session and work of the General Assembly. Such status
is granted by the Assembly in a resolution based on a recom-
mendation received from the Sixth Committee.
Observers can make statements in debates in formal plenary

meetings. They cannot co-sponsor resolutions and cannot raise
procedural motions, such as points of order. If the President of
the General Assembly allows, observers may make statements
in response to a statement.
With respect to the European Union, the General Assembly has

adopted a resolution outlining the modalities for the participa-
tion of their representatives in the General Assembly (see reso-
lution 65/276 and the note by the Secretary-General (A/65/856)).
21. How do I request the issuance of communications addressed

to the Secretary-General as official documents?
Delegations requesting issuance of communications addressed
to the Secretary-General as official documents of the General
Assembly should ensure that they are addressed to the

Secretary-General and are signed by the permanent repre-
sentative or chargé d’affaires of the permanent mission to the
United Nations.
The communications should indicate the session of the General
Assembly and the number and title of the agenda item under
which circulation is being requested, using the agenda of the
seventy-sixth session of the Assembly (A/76/251).
Requests should include the following language “I should be
grateful if you would circulate the present letter as an official
document of the General Assembly, under agenda item …”.
The original letter must be sent to the Executive Office of the
Secretary-General, with an original signature or stamp.
In addition, electronic versions in Microsoft Word should

be sent to [email protected] and to [email protected] to facilitate
processing. Originals may be submitted to Room S-12FW001 in
the Secretariat Building. If versions in any other United Nations
official languages are available, they should be included with a
clear indication of the original language and/or which language
versions are to be used for reference only.
Materials that are accessible to the public on websites or
through the media, such as statements, press releases, social
media and images, should be cited rather than included in
the communications.
22. What are the opening dates of future sessions and future gen-
eral debates?
The opening date of the regular session of the General Assembly
varies every year, pursuant to rule 1 of its rules of procedure,
which stipulates that “the General Assembly shall meet every
year in regular session commencing on the Tuesday of the third
week in September, counting from the first week that contains at
least one working day.” In line with resolution 57/301, the general
debate shall open on the Tuesday following the opening of the
regular session and shall be held without interruption. Please see
A/INF/76/4 and A/INF/76/1/Rev.1 for further information.

23. What is the procedure for designating an international
day, week, year or decade?
The General Assembly has designated specific days, weeks, years
and decades as occasions to mark particular events or topics in
order to promote, through awareness and action, the objectives
of the Organization. Such days, weeks, years and decades have
been proclaimed through the adoption of resolutions by the
Assembly, proposed by one or more Member States.
As far as international years are concerned, the annex to

Economic and Social Council resolution 1980/67, entitled
“Guidelines for future international years”, sets out the criteria
and procedures with respect to proposals for future interna-
tional years. The General Assembly has stressed that the criteria
and procedures contained in the guidelines should be taken
into account in considering future proposals for international
years (see in particular Assembly decision 35/424 and resolu-
tions 53/199 and 61/185).
On occasion, prior to the General Assembly proclaiming specific

days and years, specialized agencies of the United Nations have
adopted decisions supporting the establishment of specific
days and years.

Index
A I
Accreditation..................................... 16 United Nations
Audiovisual recordings...................... 87 International School...................... 97
Internet access,
computers with............................. 89
B
Interpretation..................................... 38
Banking facilities.............................. 102
Blue Book of Permanent Missions J
to the United Nations................... 22
City liaison.......................................... 98 Journal of the United Nations............ 37
Civil society........................................ 56
Communications campaigns L
and focal points............................. 54 Library, Dag Hammarskjöld................61
Correspondents, services to.............. 45 Loss and damages, liability for.......... 95
Credentials......................................... 21
M
D
Media partnerships............................ 53
Disabilities, facilities Media, public and
for persons with.......................... 103 library services.............................. 45
Document facilities............................ 42 Media services and facilities.............. 52
Medical services................................. 17
E Meetings, admission to..................... 14
Entrance............................................. 14 Meetings, records of.......................... 40
Equipment, donation of..................... 88 Member States portal........................ 88
G P
General Assembly.............................. 13 Parking............................................... 91
Grounds, entrance to the.................. 14 Press conferences.............................. 45
Protocol and Liaison Service.............. 21
H Publications........................................ 66
Help desk support............................. 89

Hospitality Committee.................... 101
R
Reading room..................................... 63
Frequently asked questions 115

S U
Seating protocol................................ 36 United Nations Institute for
Services provided by the network Training and
of United Nations information Research........................................ 96
centres........................................... 55 United Nations Postal
Social media....................................... 50 Administration............................... 90
Spokesperson for the Secretary-
General.......................................... 45 V
Video conferencing............................ 87
T Video projection................................ 87
Television and webcast...................... 52
Transportation, local.......................... 95 W
Travel.................................................. 77 Wireless Internet
access (Wi-Fi)................................ 89

116
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Conference Management
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Delegates Handbook

Seventy-sixth session of the United Nations General Assembly

General debate of the seventy-sixth session of the General Assembly

High-level meeting to commemorate the twentieth anniversary of the adoption of

Emergency information and updates

The websites also offer the option of subscribing to email, text

Seventy-sixth session of the General Assembly

The present booklet contains information of a general nature about

Further information in preparation for the session can be found in the

The present booklet is also available on the Delegate website (https://

The seventy-sixth session of the

International cooperation is the only

The Delegates Handbook is a valuable guide to the General

VI DELEGATES HANDBOOK­— INFORMATION FOR DELEGATIONS

As head of the Department for

The United Nations Secretariat has adopted and continues

Further useful information in preparation for the seventy-sixth

I wish you a productive and successful seventy-sixth session.

VIII DELEGATES HANDBOOK­— INFORMATION FOR DELEGATIONS

Message from the Secretary-General . . . . . . . . . . . . . . . . . . . . . . . . . V

II. General Assembly and its Main Committees, the Economic

III. Conference services

V. Facilities and services for delegations

United Nations Headquarters occupies an 18-acre tract of

The Headquarters complex comprises five main structures that

 General Assembly Building, housing the General Assembly

 DC1, One United Nations Plaza, 787 First Avenue

United Nations grounds passes and admission to meetings

14 DELEGATES HANDBOOK­— INFORMATION FOR DELEGATIONS

VIP passes and delegate passes (gold and blue)

Department of Safety and Security

Special Services Unit 212-963-7531 GA-1B-052

The Special Services Unit is located in the first basement of

16 DELEGATES HANDBOOK­— INFORMATION FOR DELEGATIONS

The Centre is staffed with security and fire-safety personnel.

Information (telephones and desk locations)

The Information Unit (tel.: 212-963-9999) can advise on:

 The location and telephone numbers of delegations

Health-Care Management and Occupational Safety and Health

In a medical emergency, contact the Security Control Centre

Basic health care: owing to COVID-19 related restrictions,

18 DELEGATES HANDBOOK­— INFORMATION FOR DELEGATIONS

Service Name Contact

952 Second Avenue (between 50th and

New York Eye and

Emergency Dentist 9 East 45th Street, 6th floor

Dental Emergency Dental 18 East 48th Street, room 1702

Emergency Dentist 8 Gramercy Park South

Mount Sinai-Union 10 Union Square East, suite 3H

Infectious diseases Bellevue Virology 462 First Avenue

109 East 38th Street

952 Second Avenue (between 50th and

509 Fifth Avenue

20 DELEGATES HANDBOOK­— INFORMATION FOR DELEGATIONS

Tel. Email Room

Ms. Nicole Bresson-Ondieki

Ms. Pilar Fuentes

Mr. Fariz Mirsalayev mirsalayev@

For information on the protocol officers and their respective

VI DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

VIII DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

II. General Assembly and its Main Committees, the Economic

General Assembly Building, housing the General Assembly

DC1, One United Nations Plaza, 787 First Avenue

14 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

16 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

The location and telephone numbers of delegations

18 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

20 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

22 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

24 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

26 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

28 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

30 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

Meeting planning and programming

32 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS

Connect from a computer or laptop only.

The Internet connection must be strong and stable

In the absence of a cabled connection, the Wi-Fi

Avoid using the computer’s built-in microphone.

Send public statements for open meet-

34 DELEGATES HANDBOOK— INFORMATION FOR DELEGATIONS