Unilever: STP Analysis: Segmentation

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UNILEVER: STP ANALYSIS

SEGMENTATION:
Products segmentation according to population is company’s advantage over rivals.
With one century experience Unilever knows what products correspond to population
segments. Company is considered to be best cultural uplifted and has good established
consumer base.
Unilever segments its markets like most FMCG companies through:
 Demographic Factors.
 Geographic Factors.
 Lifestyle.
EXAMPLE:
a) Age
For instance, LUX and Dove are promoted for young people and Colgate Total is promoted
for all age groups.
b) Gender
Unilever’s brands tend to offer their products both for women and men. Thus, Dove used to
create products only for woman. However, now this brand produces distinctive products both
for woman and men.
c)Income
Unilever divides market into several segments basing on income (upper class, middle class
and lower class). Thus, dove and Pears are sold for upper class segments and Lux and
Lifebuoy for middle and lower class segments.

TARGETING:
Unilever products target every single consumer in the market ranging from small children to
the elderly. In almost every household, one of their five products is a Unilever product.
Unilever has managed to do this by investing in a wide range of products from personal
products, foods and beverages, and cleaning products. Their basic aim is meeting the daily
needs of individuals everywhere and helping them to enjoy life with good products. With
their quality and healthy products, they have also managed to tap into the healthy
consumer. Unilever thus has a wide market that targets every individual with a purchasing
power.
UNILEVER: STP ANALYSIS
EXAMPLE:
DOVE: a) They target women of all ages.
b) Also target high income groups and upper middle class.
c) Main focus on those who don’t have much time for themselves i.e. working
women.

POSITIONING:
Unilever positions itself as health and beauty products manufacturer and its target segment
is beauty and health conscious people. Unilever has been able to promote its brand and
gained loyal customers who trust the quality of their brand. Unilever has managed to meet
the primary elements of positioning that includes; pricing, quality, service, packaging, and
distribution.

EXAMPLE:
People who use dove soap has a mindset that dove is a personal care beauty soap. It is not
just a soap but a mosturizer. Company uses high moisturizing content to differentiate itself
from competitors.

OFFERINGS:
Through marketing strategies, Unilever has diversified into broad categories
meeting the daily needs of their target market. Through market segmentation,
Unilever has ensured that every customer’s need is met. Unilever meets the
increased demand by continuing to expand and increase their boundaries. At
the same time, through increased marketing and advertising, Unilever intends
to win more customers while retaining the already existing customer base.
Unilever has a wide portfolio of brands across foods, home appliances, and
personal care. They offer products that address the different needs and wants
of their customers. Due to the increasing globalization, companies like Unilever
have, therefore, developed strategies that ensure they have a competitive
advantage over their competitors and win loyal customers.

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