MELSERVO-JE Servo Amplifier: General-Purpose AC Servo

General-Purpose AC Servo
MELSERVO-JE Servo amplifier INSTRUCTION MANUAL (TROUBLE SHOOTING)

MELSERVO-JE Servo amplifier
INSTRUCTION MANUAL (TROUBLE SHOOTING)
MR-JE INSTRUCTIONMANUAL
MODEL (TROUBLESHOOTING)
MODEL
CODE 1CW710
F
HEAD OFFICE: TOKYO BLDG MARUNOUCHI TOKYO 100-8310
F
This Instruction Manual uses recycled paper.

SH(NA)030166ENG-F(1811)MEE Printed in Japan Specifications are subject to change without notice.
Safety Instructions
Please read the instructions carefully before using the equipment.
To use the equipment correctly, do not attempt to install, operate, maintain, or inspect the equipment until
you have read through this Instruction Manual, Installation guide, and appended documents carefully. Do not
use the equipment until you have a full knowledge of the equipment, safety information and instructions.
In this Instruction Manual, the safety instruction levels are classified into "WARNING" and "CAUTION".
Indicates that incorrect handling may cause hazardous conditions,

WARNING resulting in death or severe injury.
Indicates that incorrect handling may cause hazardous conditions,

CAUTION resulting in medium or slight injury to personnel or may cause physical
damage.
Note that the CAUTION level may lead to a serious consequence according to conditions.
Please follow the instructions of both levels because they are important to personnel safety.
What must not be done and what must be done are indicated by the following diagrammatic symbols.
Indicates what must not be done. For example, "No Fire" is indicated by .
Indicates what must be done. For example, grounding is indicated by .
In this Instruction Manual, instructions at a level lower than the above, instructions for other functions, and so
on are classified into "POINT".
After reading this Instruction Manual, keep it accessible to the operator.
A- 1
1. To prevent electric shock, note the following.
WARNING
Before wiring and inspections, turn off the power and wait for 15 minutes or more until the charge lamp
turns off. Otherwise, an electric shock may occur. In addition, always confirm that the charge lamp is off
from the front of the servo amplifier.
Do not operate switches with wet hands. Doing so may cause an electric shock.
2. To prevent injury, note the following.

CAUTION
The servo amplifier heat sink, regenerative resistor, servo motor, etc. may be hot while the power is on,
or for some time after power-off. Take safety measures, such as providing covers, to avoid accidentally
touching the parts (cables, etc.) by hand.
3. Additional instructions
The following instructions should also be fully noted. Incorrect handling may cause a malfunction, injury,
electric shock, etc.
(1) Wiring
CAUTION
Make sure to connect the cables and connectors by using the fixing screws and the locking mechanism.
Otherwise, the cables and connectors may be disconnected during operation.
Wire the equipment correctly and securely. Otherwise, the servo motor may operate unexpectedly.
To avoid a malfunction, connect the wires to the correct phase terminals (U/V/W) of the servo amplifier
and servo motor.
Connect the servo amplifier power outputs (U/V/W) to the servo motor power inputs (U/V/W) directly. Do
not connect a magnetic contactor, etc. between them. Otherwise, it may cause a malfunction.
Servo amplifier Servo motor Servo amplifier Servo motor
U U
U U
V V
V M V M
W W
W W
Configure a circuit to turn off EM2 or EM1 when the power supply is turned off to prevent an unexpected
restart of the servo amplifier.
To prevent malfunction, avoid bundling power lines (input/output) and signal cables together or running
them in parallel to each other. Separate the power lines from the signal cables.
A- 2
(2) Usage
CAUTION
Before resetting an alarm, make sure that the run signal of the servo amplifier is off in order to prevent a
sudden restart. Otherwise, it may cause an accident.
Use the servo amplifier with the specified servo motor.
Correctly wire options and peripheral equipment, etc. in the correct combination. Otherwise, an electric
shock, fire, injury, etc. may occur.
If the dynamic brake is activated at power-off, alarm occurrence, etc., do not rotate the servo motor by an
external force. Otherwise, it may cause a fire.
(3) Corrective actions

CAUTION
Ensure safety by confirming the power off, etc. before performing corrective actions. Otherwise, it may
cause an accident.
If it is assumed that a power failure, machine stoppage, or product malfunction may result in a hazardous
situation, use a servo motor with an electromagnetic brake or provide an external brake system for
holding purpose to prevent such hazard.
Configure an electromagnetic brake circuit which is interlocked with an external emergency stop switch.
Contacts must be opened when ALM Contacts must be opened
(Malfunction) or MBR (Electromagnetic with the emergency stop switch.
brake interlock) turns off.
Servo motor
RA
B 24 V DC
Electromagnetic brake
When an alarm occurs, eliminate its cause, ensure safety, and deactivate the alarm before restarting
operation.
If the molded-case circuit breaker or fuse is activated, be sure to remove the cause and secure safety
before switching the power on. If necessary, replace the servo amplifier and recheck the wiring.
Otherwise, it may cause smoke, fire, or an electric shock.
Provide an adequate protection to prevent unexpected restart after an instantaneous power failure.
To prevent an electric shock, injury, or fire from occurring after an earthquake or other natural disasters,
ensure safety by checking conditions, such as the installation, mounting, wiring, and equipment before
switching the power on.
A- 3
«About the manual»
This Instruction Manual covers the following models.

MR-JE-_A
MR-JE-_B
MR-JE-_C
The symbols in the target column mean as follows.

[A]: MR-JE-_A
[B]: MR-JE-_B
[C]: MR-JE-_C
A- 4
CONTENTS
1. SERVO AMPLIFIER TROUBLESHOOTING 1- 1 to 1-72
1.1 Explanations of the lists .................................................................................................................... 1- 1

1.2 Alarm list ........................................................................................................................................... 1- 3
1.3 Warning list ....................................................................................................................................... 1- 7
1.4 Remedies for alarms ......................................................................................................................... 1- 9
1.5 Remedies for warnings .................................................................................................................... 1-45
1.6 Trouble which does not trigger an alarm/warning ........................................................................... 1-60
2. DRIVE RECORDER 2- 1 to 2- 8
2.1 How to use the drive recorder........................................................................................................... 2- 1

2.2 How to display drive recorder information ........................................................................................ 2- 7
APPENDIX App. - 1 to App. - 1
App. 1 Detection points of [AL. 25], [AL. 92], and [AL. 9F] ............................................................... App.- 1
1
MEMO
2
1. SERVO AMPLIFIER TROUBLESHOOTING
POINT
As soon as an alarm occurs, turn SON (Servo-on) off and interrupt the power.
[AL. 37 Parameter error] and warnings (except [AL. F0 Tough drive warning])
are not recorded in the alarm history.
When an error occurs during operation, the corresponding alarm or warning is displayed. If an alarm is
displayed, refer to section 1.4 and take the appropriate action. When an alarm occurs, ALM (Malfunction)
turns off.
If any warning occurs, refer to section 1.5 and take the appropriate action.
1.1 Explanations of the lists
(1) No./Name/Detail No./Detail name

Indicates the No./name/detail No./detail name of alarms or warnings.
(2) Stop method

For the alarms and warnings in which "SD" is written in the stop method column, the servo motor stops
with the dynamic brake after forced stop deceleration. For the alarms and warnings in which "DB" or
"EDB" is written in the stop method column, the servo motor stops with the dynamic brake without forced
stop deceleration.
(3) Alarm deactivation

After the cause of the alarm has been removed, the alarm can be deactivated by any of the methods
marked in the alarm deactivation column. Warnings are automatically canceled after the cause of
occurrence is removed. Alarms are deactivated by alarm reset, CPU reset, or power cycling.
(a) MR-JE-_A
Alarm deactivation Explanation
Alarm reset 1. Turn on RES (Reset) with an input device.
2. Push the "SET" button while the display of the servo amplifier is in the current
alarm display mode.
3. Click "Occurring Alarm Reset" in the "Alarm Display" window of MR Configurator2.
Power cycling Turn off the power, check that the 5-digit, 7-segment LED display is off, and then
turn on the power.
(b) MR-JE-_B
Alarm reset 1. Error reset command from the controller
CPU reset Reset the controller itself.
turn on the power.
(c) MR-JE-_C
Alarm reset 1. Turn on RES (Reset) with an input device.
2. Error reset command from the controller
turn on the power.
1- 1
(4) Alarm code

Alarm codes are outputted from the MR-JE-_A or MR-JE-_C. To output alarm codes, set [Pr. PD34] to "_
_ _ 1" for the MR-JE-_A or set [Pr. PD39] to "_ _ _ 1" for the MR-JE-_C. Warnings ([AL. 90] to [AL. F3])
do not have alarm codes. The alarm codes in the following table are outputted when they occur. The
alarm codes are not outputted in normal condition.
1- 2
1.2 Alarm list

Stop Alarm code
Alarm deactivation
Detail method (Note 5)
No. Name Detail name
No. (Note 2, Alarm CPU Power ACD2 ACD1 ACD0
3) reset reset cycling (Bit 2) (Bit 1) (Bit 0)
10.1 Voltage drop in the power EDB
Alarm
10 Undervoltage 0 1 0
10.2 Bus voltage drop SD
11 Switch setting error 11.1 Rotary switch setting error DB 1 1 0
12.1 RAM error 1 DB
12.2 RAM error 2 DB
12.3 RAM error 3 DB
12 Memory error 1 (RAM) 0 0 0
12.4 RAM error 4 DB
12.5 RAM error 5 DB
12.6 RAM error 6 DB
13.1 Clock error 1 DB
13 Clock error 13.2 Clock error 2 DB 0 0 0
13.3 Clock error 3 DB
14.1 Control process error 1 DB
14 Control process error 0 0 0
14.A Control process error 10 DB
14.C Control process error 12 DB
14.D Control process error 13 DB
15.1 EEP-ROM error at power on DB
Memory error 2 15.2 EEP-ROM error during operation DB
15 0 0 0
(EEP-ROM) 15.4 Home position information read
DB
error
Encoder initial communication -
16.1 DB
Receive data error 1
16.2 DB
16.3 DB
16.5 DB
Transmission data error 1
16.6 DB
16.7 DB
Encoder initial Transmission data error 3
16 1 1 0
communication error 1 Encoder initial communication -
16.A DB
Process error 1
16.B DB
Process error 2
16.C DB
Process error 3
16.D DB
Process error 4
16.E DB
Process error 5
16.F DB
Process error 6
17.1 Board error 1 DB
17 Board error 0 0 0
1- 3
Stop Alarm code

Alarm deactivation
19.1 Flash-ROM error 1 DB
Alarm
Memory error 3 19.2 Flash-ROM error 2 DB

19 0 0 0
(Flash-ROM) 19.4 Flash-ROM error 4 DB
19.5 Flash-ROM error 5 DB
Servo motor 1A.1 Servo motor combination error 1 DB
1A 1 1 0
combination error 1A.4 Servo motor combination error 2 DB
Encoder initial
1E 1E.1 Encoder malfunction DB 1 1 0
communication error 2
Encoder initial
1F 1F.1 Incompatible encoder DB 1 1 0
communication error 3
Encoder normal communication -
20.1 EDB
20.2 EDB
20.3 EDB
20.5 EDB
Encoder normal Transmission data error 1
20 1 1 0
communication error 1 Encoder normal communication -
20.6 EDB
20.7 EDB
20.9 EDB
20.A EDB
21.1 Encoder data error 1 EDB
21.2 Encoder data update error EDB
Encoder normal 21.3 Encoder data waveform error EDB
21 1 1 0
communication error 2 21.5 Encoder hardware error 1 EDB
21.6 Encoder hardware error 2 EDB
21.9 Encoder data error 2 EDB
Ground fault detected at hardware
24.1 DB
detection circuit
24 Main circuit error 1 0 0
Ground fault detected at software
24.2 DB
detection function
Absolute position Servo motor encoder - Absolute
25 25.1 DB
erased position erased
30.1 Regeneration heat error DB

(Note 1) (Note 1) (Note 1)
30 Regenerative error 30.2 Regeneration signal error DB 0 0 1

(Note 1) (Note 1) (Note 1)
Regeneration feedback signal
30.3 DB
error (Note 1) (Note 1) (Note 1)
31 Overspeed 31.1 Abnormal motor speed SD 1 0 1
Overcurrent detected at hardware
32.1 DB
detection circuit (during operation)
Overcurrent detected at software
32.2 detection function (during DB
32 Overcurrent operation) 1 0 0
Overcurrent detected at hardware
32.3 DB
detection circuit (during a stop)
Overcurrent detected at software
32.4 DB
detection function (during a stop)
33 Overvoltage 33.1 Main circuit voltage error EDB 0 0 1
34.1 SSCNET receive data error SD

(Note 4)
SSCNET connector connection
SSCNET receive error 34.2 SD
34 error
1
SSCNET communication data
34.3 SD
error
34.4 Hardware error signal detection SD
Command frequency
35 35.1 Command frequency error SD 1 0 1
error
1- 4
Stop Alarm code

Alarm deactivation
Continuous communication data
Alarm
36 SSCNET receive error 2 36.1 SD

error
37.1 Parameter setting range error DB
37 Parameter error 37.2 Parameter combination error DB 0 0 0
37.3 Point table setting error DB
39.1 Program error DB
39.2 Instruction argument external error DB
39 Program error 39.3 Register No. error DB 0 0 0
Non-correspondence command
39.4 DB
error
Inrush current Inrush current suppression circuit
3A 3A.1 EDB 0 0 0
suppression circuit error error
3E.1 Operation mode error DB
3E Operation mode error
3E.6 Operation mode switch error DB 0 0 0
Main circuit device
45 45.1 Main circuit device overheat error 1 SD 0 1 1
overheat (Note 1) (Note 1) (Note 1)
Abnormal temperature of servo
46.1 SD
motor 1 (Note 1) (Note 1) (Note 1)
46 Servo motor overheat 46.5 DB 0 1 1
46.6 DB
47 Cooling fan error 47.2 Cooling fan speed reduction error SD 0 1 1
Thermal overload error 1 during
50.1 SD
operation (Note 1) (Note 1) (Note 1)
50.2 SD
50.3 SD
50 Overload 1 0 1 1
Thermal overload error 1 during a
50.4 SD
stop (Note 1) (Note 1) (Note 1)
50.5 SD
50.6 SD
51.1 DB
51 Overload 2 0 1 1
51.2 DB
52.1 Excess droop pulse 1 SD
52.3 Excess droop pulse 2 SD
52 Error excessive 52.4 Error excessive during 0 torque limit SD 1 0 1
52.5 Excess droop pulse 3 EDB
52.6 Excess droop pulse during servo-off SD
54 Oscillation detection 54.1 Oscillation detection error EDB 0 1 1
56.2 Over speed during forced stop EDB
56 Forced stop error Estimated distance over during 1 1 0
56.3 EDB
forced stop
61 Operation error 61.1 Point table setting range error DB 1 0 1
Forward rotation-side software limit
69.1 SD
detection - Command excess error
Reverse rotation-side software limit
69.2 SD
69 Command error 1 0 1
Forward rotation stroke end
69.3 SD
Reverse rotation stroke end
69.4 SD
86.1 Network communication error 1 SD
Network
86 86.4 Network communication error 4 SD 0 0 0
communication error
86.5 Network communication error 5 SD
1- 5
Stop Alarm code

Alarm deactivation
USB communication USB communication time-out
Alarm
time-out error/serial 8A.1 error/serial communication time- SD

communication time- out error
8A 0 0 0
out error/Modbus RTU
Modbus RTU communication time-
communication time- 8A.2 SD
out error
out error
Network module communication
8C.1 SD
error 1
8C.2 SD
error 2
8C.3 SD
error 3
Network module Network module communication
8C 8C.4 SD 0 0 0
communication error error 4
8C.5 SD
error 5
8C.6 SD
error 6
8C.7 SD
error 7
USB communication receive
8E.1 error/serial communication receive SD
error
USB communication checksum
8E.2 error/serial communication SD
checksum error
USB communication character
8E.3 error/serial communication SD
USB communication character error
error/serial USB communication command
8E communication 8E.4 error/serial communication SD 0 0 0
error/Modbus RTU command error
communication error USB communication data number
8E.5 error/serial communication data SD
number error
Modbus RTU communication
8E.6 SD
receive error
Modbus RTU communication
8E.7 SD
message frame error
Modbus RTU communication CRC
8E.8 SD
error
888/ 88._/
Watchdog Watchdog DB
88888 8888._
Note 1. After resolving the source of trouble, cool the equipment for approximately 30 minutes.
2. The following shows three stop methods of DB, EDB, and SD.
DB: Dynamic brake stop (For a servo amplifier without the dynamic brake, the servo motor coasts.)
EDB: Electronic dynamic brake stop (available with specified servo motors)
Refer to the following table for the specified servo motors. The stop method for other than the specified
servo motors is DB.
For MR-JE_A, setting [Pr. PF09] to "(_ _ _ 3)" enables the electronic dynamic brake.
Series Servo motor

HG-KN HG-KN053/HG-KN13/HG-KN23/HG-KN43
HG-SN HG-SN52
SD: Forced stop deceleration

3. This is applicable when [Pr. PA04] is set to the initial value. The stop method of SD can be changed to DB using
[Pr. PA04].
4. In some controller communication status, the alarm factor may not be removed.
5. Alarm codes are outputted from the MR-JE-_A or MR-JE-_C. Refer to section 1.1 for details.
1- 6
1.3 Warning list

Stop
Detail method
No. (Note 2,
3)
90.1 Home position return incomplete
Warning
Home position return Home position return abnormal

90 90.2
incomplete warning termination
90.5 Z-phase unpassed
Servo amplifier
Main circuit device overheat
91 overheat warning 91.1
warning
(Note 1)
Encoder battery cable
Battery cable 92.1
92 disconnection warning
disconnection warning
92.3 Battery degradation
In-position warning at home
96.1
positioning
Home position setting Command input warning at home
96 96.2
warning positioning
Servo off warning at home
96.3
positioning
Program operation disabled
Positioning 97.1
97 warning
specification warning
97.2 Next station position warning
Forward rotation-side software
98.1
stroke limit reached
98 Software limit warning
Reverse rotation-side software
98.2
stroke limit reached
99.1 Forward rotation stroke end off (Note 4)
99 Stroke limit warning
99.2 Reverse rotation stroke end off (Note 4)
9B.1 Excess droop pulse 1 warning
Error excessive 9B.3 Excess droop pulse 2 warning
9B
warning Error excessive warning during 0
9B.4
torque limit
9F Battery warning 9F.1 Low battery
Excessive regeneration
E0 E0.1 Excessive regeneration warning
warning
Thermal overload warning 1 during
E1.1
operation
E1.2
operation
E1.3
operation
E1.4
operation
E1 Overload warning 1
E1.5
a stop
E1.6
a stop
E1.7
a stop
E1.8
a stop
Multi-revolution counter travel
E3.1
distance excess warning
E3.2 Absolute position counter warning
Absolute position
E3 Absolute positioning counter EEP-
counter warning E3.4
ROM writing frequency warning
Encoder absolute positioning
E3.5
counter warning
Parameter setting range error
E4 Parameter warning E4.1
warning
Servo forced stop
E6 E6.1 Forced stop warning SD
warning
Controller forced stop
E7 E7.1 Controller forced stop input warning SD
warning
1- 7
Stop
Detail method
No. (Note 2,
3)
Warning Cooling fan speed Decreased cooling fan speed
E8 E8.1
reduction warning warning
Servo-on signal on during main
E9.1 DB
circuit off
Bus voltage drop during low speed
E9 Main circuit off warning E9.2 DB
operation
Ready-on signal on during main
E9.3 DB
circuit off
EC Overload warning 2 EC.1 Overload warning 2
Output watt excess
ED ED.1 Output watt excess warning
warning
Instantaneous power failure tough
F0.1
F0 Tough drive warning drive warning
F0.3 Vibration tough drive warning
Drive recorder - Area writing time-
F2.1
Drive recorder - out warning
F2
Miswriting warning Drive recorder - Data miswriting
F2.2
warning
Oscillation detection
F3 F3.1 Oscillation detection warning
warning
Target position setting range error
F4.4
warning
Acceleration time constant setting
F4.6
range error warning
Deceleration time constant setting
F4 Positioning warning F4.7
range error warning
Control command input error
F4.8
warning
Home position return type error
F4.9
warning
Cam data - Area writing time-out
Simple cam function - F5.1
warning
F5 Cam data miswriting
F5.2 Cam data - Area miswriting warning
warning
F5.3 Cam data checksum error
Cam axis one cycle current value
F6.1
restoration failed
Cam axis feed current value
F6.2
Simple cam function - restoration failed
F6
Cam control warning F6.3 Cam unregistered error
F6.4 Cam control data setting range error
F6.5 Cam No. external error
F6.6 Cam control inactive
Note 1. After resolving the source of trouble, cool the equipment for approximately 30 minutes.
2. The following shows two stop methods of DB and SD.
DB: Dynamic brake stop (For a servo amplifier without the dynamic brake, the servo motor coasts.)
SD: Forced stop deceleration
3. This is applicable when [Pr. PA04] is set to the initial value. The stop method of SD can be changed to DB
using [Pr. PA04].
4. Quick stop or slow stop can be selected using [Pr. PD30] for the MR-JE-_A or using [Pr. PD35] for the MR-
JE-_C (except in the profile mode).
1- 8
1.4 Remedies for alarms
When an alarm occurs, eliminate its cause, ensure safety, and deactivate the
alarm to restart operation. Otherwise, it may cause injury.
CAUTION If [AL. 25 Absolute position erased] occurs, perform the home position setting
again. Otherwise, it may cause an unexpected operation.
As soon as an alarm occurs, make the servo-off status and interrupt the power.
POINT
When any of the following alarms occurs, do not deactivate the alarm repeatedly
to restart operation. Doing so will cause a malfunction of the servo amplifier and
servo motor. Remove its cause and allow 30 minutes or more for cooling, and
then resume the operation.
[AL. 30 Regenerative error] [AL. 45 Main circuit device overheat]
[AL. 46 Servo motor overheat] [AL. 50 Overload 1]
[AL. 51 Overload 2]
[AL. 37 Parameter error] is not recorded in the alarm history.
Remove the cause of the alarm in accordance with this section. Use MR Configurator2 to refer to the cause
of alarm occurrence.
1- 9
Alarm No.: 10 Name: Undervoltage

The power supply voltage dropped.
Alarm content The bus voltage dropped.
The power supply wiring is incorrect.
Detail
Detail name Cause Check method Check result Action Target
No.
10.1 Voltage drop in (1) The connection of the Check the power It has a failure. Connect it correctly. [A]
the power power connector has a connector. [B]
failure. It has no failure. Check (2). [C]
(2) The power supply Check if the power The voltage is 160 V Review the power
voltage is low. supply voltage is 160 AC or less. supply voltage.
V AC or less. The voltage is higher Check (3).
than 160 V AC.
(3) An instantaneous power Check if the power It has a problem. Review the power
failure has occurred for supply has a problem. supply.
longer time than the
specified time. The time
is 60 ms when [Pr.
It has no problem. Check (4).
PA20] is "_ 0 _ _". The
time is the value set in
[Pr. PF25] when [Pr.
PA20] is "_ 1 _ _".
(4) For the 1-phase power Check the power The power supply Connect it correctly.
supply, the power supply wiring. wiring is incorrect.
supply wiring is MR-JE-100_ or less:
incorrect. L1 and L3
MR-JE-200_:
L1 and L2
10.2 Bus voltage (1) The connection of the Check the power It has a failure. Connect it correctly.
drop power connector has a connector.
It has no failure. Check (2).
failure.
(2) The power supply Check if the power The voltage is 160 V Increase the power
voltage is low. supply voltage is 160 AC or less. supply voltage.
V AC or less. The voltage is higher Check (3).
than 160 V AC.
(3) The alarm has occurred Check that the bus The voltage is lessIncrease the
during acceleration. voltage during than 200 V DC. acceleration time
acceleration is 200 V constant. Or
DC or more. increase the power
supply capacity.
The voltage is 200 V Check (4).
DC or more.
(4) The servo amplifier is Check the bus voltage The power supply Replace the servo
malfunctioning. value. voltage is 160 V AC amplifier.
or more, but the bus
voltage is less than
200 V DC.
1 - 10
Alarm No.: 11 Name: Switch setting error

Alarm content The setting of the identification number setting rotary switch is incorrect.
Detail
No.
11.1 Rotary switch (1) When "Communication Check the settings of The setting of the Set the station [C]
setting error function selection" has the identification identification number number correctly.
been set to the Modbus number setting rotary setting rotary switch
RTU communication in switches (SW1/SW2). is set to "248" or
[Pr. PN08 Function more.
selection N-2], the
The station number Replace the servo
station number is set to
is set to a value from amplifier.
a value other than "0"
"0" to "247" with the
to "247" with the
identification number
identification number
setting rotary switch.
setting rotary switch.
Alarm No.: 12 Name: Memory error 1 (RAM)

Alarm content A part (RAM) in the servo amplifier has a failure.
Detail
No.
12.1 RAM error 1 (1) A part in the servo Disconnect the cables It is repeatable. Replace the servo [A]
amplifier has a failure. except for the power amplifier. [B]
supply, and then [C]
check the It is not repeatable. Check (2).
repeatability.
(2) Something near the Check the power There is a problem Take
device caused it. supply for noise. in the surrounding. countermeasures
against its cause.
12.2 RAM error 2 Check it with the check method for [AL. 12.1].
12.3 RAM error 3
12.4 RAM error 4
12.5 RAM error 5
12.6 RAM error 6
Alarm No.: 13 Name: Clock error

A part in the servo amplifier has a failure.
Alarm content
A clock transmitted from the controller has a failure.
Detail
No.
13.1 Clock error 1 (1) A part in the servo Disconnect the cables It is repeatable. Replace the servo [A]
amplifier has a failure. except for the power amplifier. [B]
repeatability.
(2) A clock transmitted Check if the alarm It occurs. Replace the [B]
from the controller has occurs when you controller.
a failure. connect the amplifier It does not occur. Check (3).
to the controller.
(3) The servo amplifier of Check if the servo It is malfunctioning. Replace the servo
the next axis is amplifier of the next amplifier of the next
malfunctioning. axis is malfunctioning. axis.
It is not Check (4).
malfunctioning.
(4) Something near the Check the power There is a problem Take [A]
device caused it. supply for noise. in the surrounding. countermeasures [B]
Check if the connector against its cause. [C]
is shorted.
13.2 Clock error 2 Check it with the check method for [AL. 13.1].
13.3 Clock error 3
1 - 11
Alarm No.: 14 Name: Control process error

The process did not complete within the specified time.
Alarm content
[C]: A part (communication IC) in the servo amplifier is failure.
Detail
No.
14.1 Control (1) The parameter setting is Check if the parameter It is incorrect. Set it correctly. [A]
process error 1 incorrect. setting is incorrect. It is correct. Check (2). [B]
(2) Something near the Check the power There is a problem in Take [C]
device caused it. supply for noise. the surrounding. countermeasures
Check if the connector against its cause.
is shorted. There is no problem Check (3).
in the surrounding.
(3) The servo amplifier is Replace the servo It is not repeatable. Replace the servo
malfunctioning. amplifier, and then amplifier.
check the
repeatability.
14.2 Control (1) The parameter setting is Check if the parameter It is incorrect. Set it correctly.
process error 2 incorrect. setting is incorrect. It is correct. Check (2).
(2) Something near the Check the power There is a problem in Take
in the surrounding.
check the
repeatability.
14.3 Control process Check it with the check method for [AL. 14.1].
error 3
14.4 Control process
error 4
error 5
error 6
error 7
error 8
error 9
14.A Control process
error 10
14.C Control process (1) Something near the Check the power There is a problem in Take [C]
error 12 device caused it. supply for noise. the surrounding. countermeasures
in the surrounding.
check the
repeatability.
14.D Control process Check it with the check method for [AL. 14.C].
error 13
1 - 12
Alarm No.: 15 Name: Memory error 2 (EEP-ROM)

Alarm content A part (EEP-ROM) in the servo amplifier has a failure.
Detail
No.
15.1 EEP-ROM error (1) EEP-ROM is Disconnect the cables It is repeatable. Replace the servo [A]
at power on malfunctioning at power- except for the power amplifier. [B]
on. supply, and then [C]
repeatability.
in the surrounding.
(3) The number of write Check if parameters, It has been changed. Replace the servo
times exceeded point tables, or amplifier. Change
100,000. programs are changed the process so as to
very frequently. reduce the number
of times of changing
parameters, point
tables, and programs
after replacement.
15.2 EEP-ROM error (1) EEP-ROM is Check if the alarm It occurs. Replace the servo [A]
during operation malfunctioning during occurs when you amplifier. [B]
normal operation. change parameters [C]
It does not occur. Check (2).
during normal
operation.
(2) A write error occurred Check if the alarm It takes an hour or Replace the servo
while tuning results occurs after an hour more. amplifier.
were processed. from power-on. It takes less than an Check (3).
hour.
is shorted.
15.4 Home position (1) EEP-ROM is Disconnect the cables It is repeatable. Replace the servo [C]
information malfunctioning at power- except for the power amplifier.
read error on. supply, and then
It is not repeatable. Check (2).
check the
repeatability.
(2) Multiple rotation data Check if the home It has a failure. Make home position
saved as a home position was set setting again.
position and read from correctly. It has no failure. Check (3).
EEP-ROM were failure.
in the surrounding.
(4) The number of write Check if parameters It has been changed. Replace the servo
times exceeded have been used very amplifier. Change
100,000. frequently. the process to use
parameters less
frequently after
replacement.
1 - 13
Alarm No.: 16 Name: Encoder initial communication error 1

Alarm content An error occurred in the communication between an encoder and servo amplifier.
Detail
No.
16.1 Encoder initial (1) An encoder cable is Check if the encoder It has a failure. Replace or repair the [A]
communication malfunctioning. cable is disconnected cable. [B]
- Receive data or shorted. It has no failure. Check (2). [C]
error 1
check the It is repeatable. Check (3).
repeatability.
(3) An encoder is Replace the servo It is not repeatable. Replace the servo
malfunctioning. motor, and then check motor.
the repeatability. It is repeatable. Check (4).
(4) Something near the Check the noise, There is a problem in Take
device caused it. ambient temperature, the surrounding. countermeasures
vibration, etc. against its cause.
16.2 Encoder initial Check it with the check method for [AL. 16.1].
communication -
Receive data
error 2
16.3 Encoder initial (1) An encoder cable is Check if the encoder It is not connected. Connect it correctly. [A]
communication - disconnected. cable is connected [B]
It is connected. Check (2).
Receive data correctly. [C]
error 3 (2) The parameter setting of Check the parameter The setting is Set it correctly.
two-wire type/four-wire setting. incorrect.
type is incorrect.
The setting is Check (3).
[A], [C]: [Pr. PC22]
correct.
[B]: [Pr. PC04]
(3) An encoder cable is Check if the encoder It has a failure. Replace or repair the
malfunctioning. cable is disconnected cable.
or shorted. It has no failure. Check (4).
(4) The power supply Check the power An instantaneous Review the power
voltage has been supply voltage. power failure has and related parts.
unstable. occurred.
repeatability.
16.5 Encoder initial Check it with the check method for [AL. 16.1].
communication -
Transmission
data error 1
16.6 Encoder initial
communication -
Transmission
data error 2
16.7 Encoder initial
communication -
Transmission
data error 3
1 - 14
Alarm No.: 16 Name: Encoder initial communication error 1

Alarm content An error occurred in the communication between an encoder and servo amplifier.
Detail
No.
16.A Encoder initial (1) The servo amplifier is Replace the servo It is not repeatable. Replace the servo [A]
communication - malfunctioning. amplifier, and then amplifier. [B]
Process error 1 check the It is repeatable. Check (2). [C]
repeatability.
(3) Something near the Check the noise, There is a problem Take
device caused it. ambient temperature, in the surrounding. countermeasures
16.B Encoder initial Check it with the check method for [AL. 16.A].
communication -
Process error 2
16.C Encoder initial
communication -
Process error 3
16.D Encoder initial
communication -
Process error 4
16.E Encoder initial
communication -
Process error 5
16.F Encoder initial
communication -
Process error 6
Alarm No.: 17 Name: Board error

Alarm content A part in the servo amplifier has a failure.
Detail
No.
17.1 Board error 1 (1) A current detection Check if the alarm It occurs. Replace the servo [A]
circuit is malfunctioning. occurs during the amplifier. [B]
servo-on status. It does not occur. Check (2). [C]
etc. against its cause.
17.3 Board error 2 Check it with the check method for [AL. 17.1].
17.4 Board error 3 (1) The servo amplifier Disconnect the cables It is repeatable. Replace the servo
recognition signal was except for the power amplifier.
not read properly. supply, and then
check the
repeatability.
17.5 Board error 4 (1) The setting value of the Disconnect the cables It is repeatable. Replace the servo [B]
axis selection rotary except for the power amplifier.
switch (SW1) was not supply, and then
read normally. check the
repeatability.
17.6 Board error 5 (1) Something near the Check the noise, There is a problem Take
There is no problem Replace the servo
in the surrounding. amplifier.
17.7 Board error 7 Check it with the check method for [AL. 17.4].
1 - 15
Alarm No.: 19 Name: Memory error 3 (Flash-ROM)

Alarm content A part (Flash-ROM) in the servo amplifier has a failure.
Detail
No.
19.1 Flash-ROM (1) The Flash-ROM is Disconnect the cables It is repeatable. Replace the servo [A]
error 1 malfunctioning. except for the power amplifier. [B]
repeatability.
19.2 Flash-ROM Check it with the check method for [AL. 19.1].
error 2
19.4 Flash-ROM
error 4
19.5 Flash-ROM
error 5
Alarm No.: 1A Name: Servo motor combination error

Alarm content The combination of the servo amplifier and the servo motor is incorrect.
Detail
No.
1A.1 Servo motor (1) The servo amplifier and Check the model The combination is Use them in the [A]
combination the servo motor were name of the servo incorrect. correct combination. [B]
error connected incorrectly. motor and [C]
The combination is Check (2).
corresponding servo
correct.
amplifier.
the repeatability.
1A.4 Servo motor (1) The servo amplifier is Replace the servo It is not repeatable. Replace the servo
combination malfunctioning. amplifier, and then amplifier.
error 2 check the
repeatability.
Alarm No.: 1E Name: Encoder initial communication error 2

Alarm content An encoder is malfunctioning.
Detail
No.
1E.1 Encoder (1) An encoder is Replace the servo It is not repeatable. Replace the servo [A]
malfunction malfunctioning. motor, and then check motor. [B]
the repeatability. It is repeatable. Check (2). [C]
1 - 16
Alarm No.: 1F Name: Encoder initial communication error 3

Alarm content The connected encoder is not compatible with the servo amplifier.
Detail
No.
1F.1 Incompatible (1) A servo motor, which is Check the model of It is not compatible Replace it with a [A]
encoder not compatible with the the servo motor. with the servo compatible servo [B]
servo amplifier, has amplifier. motor. [C]
been connected. It is compatible with Check (2).
the servo amplifier.
(2) The software version of Check if the software It is not compatible. Replace the servo
the servo amplifier is not version is compatible amplifier with one
compatible with the with the servo motor. whose software
servo motor. version is compatible
with the servo motor.
It is compatible. Check (3).
the repeatability. It is repeatable. Replace the servo
amplifier.
Alarm No.: 20 Name: Encoder normal communication error 1

Alarm content An error has occurred in the communication between an encoder and servo amplifier.
Detail
No.
20.1 Encoder normal (1) An encoder cable is Check if the encoder It has a failure. Repair or replace the [A]
communication - malfunctioning. cable is disconnected cable. [B]
Receive data or shorted. It has no failure. Check (2). [C]
error 1 (2) The external conductor Check if it is It is not connected. Connect it correctly.
of the encoder cable is connected.
not connected to the
ground plate of the
connector.
repeatability.
1 - 17

Alarm content An error has occurred in the communication between an encoder and servo amplifier.
Detail
No.
20.2 Encoder normal Check it with the check method for [AL. 20.1].
communication -
Receive data
error 2
20.3 Encoder normal
communication -
Receive data
error 3
20.5 Encoder normal
communication -
Transmission
data error 1
20.6 Encoder normal
communication -
Transmission
data error 2
20.7 Encoder normal
communication -
Transmission
data error 3
20.9 Encoder normal
communication -
Receive data
error 4
20.A Encoder normal
communication -
Receive data
error 5

Alarm content The encoder detected an error signal.
Detail
No.
21.1 Encoder data (1) The encoder detected Decrease the loop It is not repeatable. Use the encoder [A]
error 1 a high gain, and then check with low loop gain. [B]
speed/acceleration rate the repeatability. [C]
It is repeatable. Check (2).
due to an oscillation or
other factors.
(2) The external conductor Check if it is It is not connected. Connect it correctly.
ground plate of the
connector.
21.2 Encoder data (1) An encoder is Replace the servo It is not repeatable. Replace the servo
update error malfunctioning. motor, and then check motor.
(2) The external conductor Check if it is It is not connected. Connect it correctly.
ground plate of the
connector.
1 - 18

Alarm content The encoder detected an error signal.
Detail
No.
21.3 Encoder data Check it with the check method for [AL. 21.2].
waveform error
21.5 Encoder
hardware error
1
21.6 Encoder
hardware error
2
21.9 Encoder data Check it with the check method for [AL. 21.1].
error 2
Alarm No.: 24 Name: Main circuit error

A ground fault occurred on the servo motor power lines.
Alarm content
A ground fault occurred at the servo motor.
Detail
No.
24.1 Ground fault (1) The servo amplifier is Disconnect the servo It occurs. Replace the servo [A]
detected at malfunctioning. motor power cables amplifier. [B]
hardware (U/V/W), and check if It does not occur. Check (2). [C]
detection circuit the alarm occurs.
(2) A ground fault or short Check if only the It is shorted. Replace the servo
occurred at the servo servo motor power motor power cable.
motor power cable. cable is shorted. It is not shorted. Check (3).
(3) A ground fault occurred Disconnect the servo It is shorted. Replace the servo
at the servo motor. motor power cables motor.
on motor side, and
check insulation of It is not shorted. Check (4).
the motor (between
U/V/W/ ).
(4) The servo amplifier Shut off the power, They are in contact. Correct the wiring.
power input cable and and check if the servo
the servo motor power amplifier power input
cable are shorted. cable and the servo They are not in Check (5).
motor power cable contact.
are in contact.
24.2 Ground fault Check it with the check method for [AL. 24.1].
detected at
software
detection
function
1 - 19
Alarm No.: 25 Name: Absolute position erased

The absolute position data is faulty.
Alarm content Power was switched on for the first time in the absolute position detection system.
The battery was replaced.
Detail
No.
25.1 Servo motor (1) Power was switched on Check if this is the This is the first time. Check that the [B]
encoder - for the first time in the first time you have battery is mounted [C]
Absolute absolute position switched on the correctly, and make
position erased detection system. power since the a home position
absolute position return.
detection system was This is not the first Check (2).
set. time.
(2) The battery was Check if the battery It was replaced. Check that the
replaced. was replaced. battery is mounted
correctly, and make
a home position
return.
It is not replaced. Check (3).
(3) CN4 of the servo Check if the battery It was disconnected. Check that the
amplifier was was disconnected battery is mounted
disconnected during during power-off. correctly, and make
power-off. a home position
return.
It was not Check (4).
disconnected.
(4) The power was turned Check if the power It was turned off. Check that the
off with the battery was turned off in such battery is mounted
disconnected from a state. correctly, and make
CN4. a home position
return.
It was not turned off. Check (5).
(5) The battery voltage is Check the battery It is less than 3 V Replace the battery.
low. The battery is voltage with a tester. DC.
consumed. It is 3 V DC or more. Check (6).
(6) The voltage has Check if a It is not used. Use a
dropped considerably recommended wire is recommended wire.
in the encoder cable used for the encoder It is used. Check (7).
wired to the battery. cable.
(7) A battery cable is Check for the loose It has a failure. Replace the battery
malfunctioning. connection with a cable.
tester. It has no failure. Check (8).
(8) There is a loose Check for the loose It has a failure. Repair or replace
connection of the connection with a the encoder cable.
encoder cable on the tester. Measure the
servo motor side. voltage on the servo
motor side.
repeatability.
the repeatability.
1 - 20
Alarm No.: 30 Name: Regenerative error

The permissible regenerative power of the built-in regenerative resistor or regenerative option was
Alarm content exceeded.
A regenerative transistor in the servo amplifier is malfunctioning.
Detail
No.
30.1 Regeneration (1) The setting of the Check the The setting value is Set it correctly. [A]
heat error regenerative resistor regenerative resistor incorrect. [B]
(regenerative option) is (regenerative option) [C]
It is set correctly. Check (2).
incorrect. and [Pr. PA02]
setting.
(2) The regenerative Check if the It is not connected Connect it correctly.
resistor (regenerative regenerative resistor correctly.
option) is not (regenerative option)
It is connected Check (3).
connected. is connected
correctly.
correctly.
(3) The combination of the Check if the The combination is Use them in the
regenerative resistor combination of the incorrect. correct combination.
(regenerative option) regenerative resistor
and servo amplifier is (regenerative option) The combination is Check (4).
incorrect. and servo amplifier is correct.
specified.
(4) The power supply Check if the voltage It is over 264 V AC. Reduce the power
voltage is high. of the input power supply voltage.
supply is over 264 V It is 264 V AC or Check (5).
AC. less.
(5) The regenerative load Check the It is 100% or more. Reduce the
ratio exceeded 100%. regenerative load ratio frequency of
when the alarm positioning.
occurs. Increase the
deceleration time
constant. Reduce
the load. Use a
regenerative option
if it is not being
used. Review the
regenerative option
capacity.
30.2 Regeneration (1) A detection circuit of Check if the It is overheating Replace the servo
signal error the servo amplifier is regenerative resistor abnormally. amplifier.
malfunctioning. (regenerative option)
is overheating.
30.3 Regeneration (1) A detection circuit of Remove the The alarm occurs. Replace the servo
feedback signal the servo amplifier is regenerative option or amplifier.
error malfunctioning. built-in regenerative
resistor, and then The alarm does not Check (2).
check if the alarm occur.
occurs at power-on.
device caused it. ground fault, ambient in the surrounding. countermeasures
temperature, etc. against its cause.
1 - 21
Alarm No.: 31 Name: Overspeed

Alarm content The servo motor speed has exceeded the instantaneous permissible speed.
Detail
No.
31.1 Abnormal (1) The command pulse Check the command The command pulse Check the operation [A]
motor speed frequency is high. pulse frequency. frequency is high. pattern. [C]
The command pulse Check (2).
frequency is low.
(2) The setting of the Check the setting The setting value is Review the setting.
electronic gear is value of the electronic incorrect.
incorrect. gear. The setting value is Check (5).
correct.
(3) The command from the Check if the command It is over the Check the operation [B]
controller is excessive. from the controller is permissible speed. pattern.
over the permissible It is less than the Check (4).
speed. permissible speed.
(4) A larger speed Check that the actual The servo motor Review the [Pr.
command than the servo motor speed is speed is higher than PC08] setting.
overspeed alarm level higher than the setting the overspeed alarm
was inputted. value of [Pr. PC08 detection level.
Overspeed alarm The servo motor Check (5).
detection level]. speed is lower than
the overspeed alarm
detection level.
(5) The servo motor was at Check if the torque It is the maximum Increase the [A]
the maximum torque under acceleration is torque. acceleration/deceler [B]
under acceleration. the maximum torque. ation time constant. [C]
Or reduce the load.
It is less than the Check (6).
maximum torque.
(6) The servo system is Check if the servo It is oscillating. Adjust the servo
unstable and motor is oscillating. gain. Or reduce the
oscillating. load.
It is not oscillating. Check (7).
(7) The velocity waveform Check if it is It is overshooting. Increase the
has overshot. overshooting because acceleration/deceler
the acceleration time ation time constant.
constant is too short. It is not Check (8).
overshooting.
(8) The connection of the Check the wiring of It is incorrect. Set it correctly.
servo motor is U/V/W.
It is correct. Check (9).
incorrect.
(9) An encoder is Check if the alarm It occurs when the Replace the servo
malfunctioning. occurs when the servo motor rotates motor.
servo motor rotates at at the permissible
the permissible instantaneous
instantaneous speed speed or less.
or less.
1 - 22
Alarm No.: 32 Name: Overcurrent

Alarm content A current higher than the permissible current was applied to the servo amplifier.
Detail
No.
32.1 Overcurrent (1) The servo amplifier is Disconnect the servo It occurs. Replace the servo [A]
detected at malfunctioning. motor power cables amplifier. [B]
hardware (U/V/W), and check if It does not occur. Check (2). [C]
detection circuit the alarm occurs.
(during (2) A ground fault or short Check if only the servo It is shorted. Replace the servo
operation) occurred at the servo motor power cable is motor power cable.
motor power cable. shorted. It is not shorted. Check (3).
(3) The servo motor is Disconnect the servo A ground fault is Replace the servo
malfunctioning. motor power cables on occurring. motor.
motor side, and check
A ground fault is not Check (4).
insulation of the motor
occurring.
(between U/V/W/ ).
(4) The dynamic brake is Check if the alarm It occurs. Replace the servo
malfunctioning. occurs when you turn amplifier.
on the servo-on It does not occur. Check (5).
command.
(5) The connection Check if the encoder It is not correct. Wire it correctly.
destination of the cable is connected
encoder cable is correctly. It is correct. Check (6).
incorrect.
32.2 Overcurrent (1) The servo gain is high. Check if an oscillation An oscillation is Reduce the speed
detected at is occurring. occurring. control gain ([Pr.
software PB09]).
detection An oscillation is not Check (2).
function (during occurring.
operation) (2) The servo amplifier is Disconnect the servo It occurs. Replace the servo
malfunctioning. motor power cables amplifier.
(U/V/W), and check if It does not occur. Check (3).
the alarm occurs.
(3) A ground fault or short Check if only the servo It is shorted. Replace the servo
occurred at the servo motor power cable is motor power cable.
motor power cable. shorted. It is not shorted. Check (4).
(4) The servo motor is Disconnect the servo A ground fault is Replace the servo
malfunctioning. motor power cables on occurring. motor.
motor side, and check
insulation of the motor A ground fault is not Check (5).
(between U/V/W/ ). occurring.
(5) The connection Check if the encoder It is not correct. Connect it correctly.
incorrect.
32.3 Overcurrent Check it with the check method for [AL. 32.1].
detected at
hardware
detection circuit
(during a stop)
32.4 Overcurrent Check it with the check method for [AL. 32.2].
detected at
software
detection
function (during
a stop)
1 - 23
Alarm No.: 33 Name: Overvoltage

Alarm content The value of the bus voltage exceeded 400 V DC.
Detail
No.
33.1 Main circuit (1) The setting of the Check the The setting value is Set it correctly. [A]
voltage error regenerative resistor regenerative resistor incorrect. [B]
(regenerative option) is (regenerative option) It is set correctly. Check (2). [C]
incorrect. and [Pr. PA02] setting.
(2) The regenerative Check if the It is not connected Connect it correctly.
resistor (regenerative regenerative resistor correctly.
option) is not connected. (regenerative option) It is connected Check (3).
is connected correctly.correctly.
(3) Wire breakage of built-in Measure the The resistance is When using a built-in
regenerative resistor or resistance of the built- abnormal. regenerative resistor,
regenerative option in regenerative resistor replace the servo
or regenerative option. amplifier. When
using a regenerative
option, replace the
regenerative option.
The resistance is Check (4).
normal.
(4) The regeneration Set a longer It is not repeatable. When using a built-in
capacity is insufficient. deceleration time regenerative resistor,
constant, and then use a regenerative
check the option. When using a
repeatability. regenerative option,
use a larger capacity
one.
(5) The power supply Check the input It is over 264 V AC. Lower the input
voltage is high. voltage. voltage.
It is 264 V AC or Check (6).
less.
1 - 24
Alarm No.: 34 Name: SSCNET receive error 1

Alarm content An error occurred in SSCNET III/H communication. (Continuous communication error with 3.5 ms interval)
Detail
No.
34.1 SSCNET (1) The SSCNET III cable Check the SSCNET It is disconnected. Turn off the servo [B]
receive data is disconnected. III cable connection. amplifier, and then
error connect the
SSCNET III cable.
(2) The tip of the SSCNET Wipe off the dirt from It is not repeatable. Take measures to
III cable gets dirty. the cable tip, and keep the cable tip
then check the clean.
repeatability. It is repeatable. Check (3).
(3) The SSCNET III cable Check if the SSCNET It has a failure. Replace the
is broken or severed. III cable is SSCNET III cable.
malfunctioning. It has no failure. Check (4).
(4) A vinyl tape is stacked Check if a vinyl tape It is used. They are Take
to the SSCNET III is used. Check if the in contact. countermeasures
cable. Or a wire cable is contacting against its cause.
insulator containing with other cables. It is not used. They Check (5).
migrating plasticizer is are not in contact.
adhered to the cable.
repeatability.
(6) The servo amplifier Replace the servo It is not repeatable. Replace the servo
previous or next to the amplifiers previous amplifier.
axis where the alarm and next to the axis
occurred in the servo where the alarm
amplifier is occurred in the servo It is repeatable. Check (7).
malfunctioning. amplifier, and then
check the
repeatability.
(7) The controller is Replace the It is not repeatable. Replace the
malfunctioning. controller, and then controller.
repeatability.
34.2 SSCNET Check it with the check method for [AL. 34.1].
connector
connection
error
34.3 SSCNET
communication
data error
34.4 Hardware error
signal detection
1 - 25
Alarm No.: 35 Name: Command frequency error

Alarm content The input command pulse frequency is too high.
Detail
No.
35.1 Command (1) The command pulse Check the command The command pulse Check the operation [A]
frequency error frequency is high. pulse frequency. frequency is high. pattern. [C]
frequency is low.
(2) The setting of Check if the It is out of setting Correct the filter
"Command input pulse command pulse range. setting.
train filter selection" in frequency is within
It is within the Check (6).
[Pr. PA13] is not the setting range of
setting range.
correct. the filter.
(3) The inputted frequency Check the inputted The command pulse Reduce the inputted
of the manual pulse frequency of the frequency is high. frequency of the
generator is high. manual pulse manual pulse
generator. generator.
frequency is low.
(4) The command from the Check if the It is over the Check the operation [B]
controller is excessive. command from the permissible speed. pattern.
controller is over the It is lower than the Check (5).
permissible speed. permissible speed.
repeatability.
(6) Something near the Check the noise, There is a problem Take [A]
device caused it. ambient temperature, in the surrounding. countermeasures [B]
etc. against its cause. [C]
1 - 26
Alarm No.: 36 Name: SSCNET receive error 2

An error occurred in SSCNET III/H communication. (Intermittent communication error with about 70 ms
Alarm content
interval)
Detail
No.
36.1 Continuous (1) The SSCNET III cable Check the SSCNET It is disconnected. Turn off the servo [B]
communication was disconnected. III cable connection. amplifier, and then
data error connect the
SSCNET III cable.
(2) The tip of the SSCNET Wipe off the dirt from It is not repeatable. Take measures to
III cable got dirty. the cable tip, and keep the cable tip
then check the clean.
(3) The SSCNET III cable Check if the SSCNET It has a failure. Replace the
is broken or severed. III cable is SSCNET III cable.
(4) A vinyl tape is stacked Check if a vinyl tape It is used. They are Take
to the SSCNET III is used. Check if the in contact. countermeasures
cable. Or a wire cable is contacting against its cause.
insulator containing with other cables. It is not used. They Check (5).
migrating plasticizer is are not in contact.
adhered to the cable.
repeatability.
(6) The servo amplifier Replace the servo It is not repeatable. Replace the servo
previous or next to the amplifiers previous amplifier.
axis where the alarm and next to the axis
occurred in the servo where the alarm
amplifier is occurred in the servo It is repeatable. Check (7).
malfunctioning. amplifier, and then
check the
repeatability.
repeatability.
1 - 27
Alarm No.: 37 Name: Parameter error

Parameter setting is incorrect.
Alarm content
Point table setting is incorrect.
Detail
No.
37.1 Parameter (1) A parameter was set Check the parameter It is out of setting Set it within the [A]
setting range out of setting range. error No. and setting range. range. [B]
error value. It is within the Check (2). [C]
setting range.
(2) A parameter setting Check the parameter A setting value is Correct the setting
contradicts another. error No. and setting incorrect. value.
value. A setting value is Check (3).
correct.
(3) The parameter setting Replace the servo It is not repeatable. Replace the servo
has changed due to a amplifier, and then amplifier.
servo amplifier check the
malfunction. repeatability.
37.2 Parameter (1) A parameter setting Check the parameter A setting value is Correct the setting
combination contradicts another. error No. and setting incorrect. value.
error value.
37.3 Point table (1) The setting of point Check if the setting of A setting value is Correct the setting [A]
setting error tables is incorrect. point tables is within incorrect. value. [C]
the setting range.
Check the point table
error No. with the
parameter error
No./point table error
A setting value is Check (2).
No. display on the
correct.
display of the servo
amplifier. Or check the
setting value with the
point table display of
MR Configurator2.
(2) A point table setting Replace the servo It is not repeatable. Replace the servo
has changed due to a amplifier, and then amplifier.
servo amplifier check the
malfunction. repeatability.
1 - 28
Alarm No.: 39 Name: Program error

Alarm content A program used for the program operation is incorrect.
Detail
No.
39.1 Program error (1) A checksum of the Check if an error It has a failure. Rewrite the [A]
program did not match occurred (such as program.
at power-on. (The entered noise, power- It has no failure. Check (2).
program has an error.) off) at program write.
(2) A program has Replace the servo It is not repeatable. Replace the servo
changed due to a servo amplifier, and then amplifier.
amplifier malfunction. check the
repeatability.
39.2 Instruction (1) A program has never Check if a program
It was not executed. Write the program.
argument been written since was written.
external error program initialization. It was executed. Check (2).
(2) A command argument is Check if the command It has a failure. Correct the
using a value out of description has a command
specifications. failure. description.
repeatability.
39.3 Register No. (1) A specified number of Check if the command It has a failure. Correct the
error the general purpose description has a command
register used for a failure. description.
command is a value It has no failure. Check (2).
out of specifications.
repeatability.
39.4 Non- (1) A used command is not Check if the command It has a failure. Correct the
correspondence correspondent to the description has a command
command error program. failure. description.
repeatability.
Alarm No.: 3A Name: Inrush current suppression circuit error

Alarm content The inrush current suppression circuit error was detected.
Detail
No.
3A.1 Inrush current (1) Inrush current Replace the servo It is not repeatable. Replace the servo [A]
suppression suppressor circuit is amplifier, and then amplifier. [B]
circuit error malfunctioning. check the [C]
repeatability.
1 - 29
Alarm No.: 3E Name: Operation mode error

Alarm content The operation mode setting was changed.
Detail
No.
3E.1 Operation mode (1) An incompatible Check the model of It is not compatible Use a compatible [B]
error controller with SSCNET the controller. with SSCNET III/H. controller.
III/H was connected to It is compatible with Check (2).
the servo amplifier. SSCNET III/H.
(2) The controller was Check the controller It is set as SSCNET Change the
connected as SSCNET setting. III. SSCNET III setting
III. to SSCNET III/H.
3E.6 Operation mode (1) A method of positioning Check if the It was changed. After changing the [A]
switch error data memorized in the positioning mode (with a purpose) positioning mode, [C]
servo amplifier (point (point table method/ initialize the point
table method/program program method) was table method/
method) is different from changed. program method.
the actual positioning It was changed by a Set the positioning
mode (point table Positioning mode: mistake. mode back to the
method/program [Pr. PA01] "_ _ _ x" correct setting.
method).
Alarm No.: 45 Name: Main circuit device overheat

Alarm content The inside of the servo amplifier overheated.
Detail
No.
45.1 Main circuit (1) The ambient Check the ambient It is over 55 ˚C. Lower the ambient [A]
device temperature has temperature. temperature. [B]
overheat error exceeded 55 ˚C. It is 55 ˚C or lower. Check (2). [C]
(2) The close mounting is Check the It is out of Use it within the
out of specifications. specifications of close specifications. range of
mounting. specifications.
It is within Check (3).
specifications.
(3) Turning on and off were Check if the overload It occurred. Check the operation
repeated under the status occurred many pattern.
overload status. times. It did not occur. Check (4).
(4) A cooling fan, heat sink, Clean the cooling fan, It is not repeatable. Clean it periodically.
or openings is clogged heat sink, or openings,
with foreign matter. and then check the It is repeatable. Check (5).
repeatability.
check the
repeatability.
1 - 30
Alarm No.: 46 Name: Servo motor overheat

Alarm content The servo motor overheated.
Detail
No.
46.1 Abnormal (1) The ambient Check the ambient It is over 40 ˚C. Lower the ambient [A]
temperature of temperature of the servo temperature of the temperature. [B]
servo motor 1 motor has exceeded 40 servo motor. It is 40 ˚C or lower. Check (2). [C]
˚C.
(2) The servo motor is Check the effective The effective load Reduce the load or
overloaded. load ratio. ratio is high. review the operation
pattern.
The effective load Check (3).
ratio is low.
(3) The thermal sensor in Check the servo motor The servo motor Replace the servo
the encoder is temperature when the temperature is low. motor.
malfunctioning. alarm occurs.
46.5 Abnormal Check it with the check method for [AL. 46.1].
temperature of
servo motor 3
46.6 Abnormal (1) A current was applied to Check the effective The effective load Reduce the load or [A]
temperature of the servo amplifier in load ratio. ratio is high. review the operation [B]
servo motor 4 excess of its continuous pattern. Or use a [C]
output current. larger capacity
motor.
Alarm No.: 47 Name: Cooling fan error

The speed of the servo amplifier cooling fan decreased.
Alarm content
Or the cooling fan speed decreased to the alarm occurrence level or less.
Detail
No.
47.2 Cooling fan (1) Foreign matter was Check if foreign matter Something has been Remove the foreign [A]
speed caught in the cooling is caught in the cooling caught. matter. [B]
reduction error fan. fan. Nothing has been Check (2). [C]
caught.
(2) The cooling fan has Check the cooling fan The cooling fan Replace the servo
reached its end of life. speed. speed decreases to amplifier.
the alarm occurrence
level or less.
1 - 31
Alarm No.: 50 Name: Overload 1

Alarm content Load exceeded overload protection characteristic of servo amplifier.
Detail
No.
50.1 Thermal (1) The servo motor power Check the servo motor It is disconnected. Repair or replace the [A]
overload error cable was disconnected. power cable. servo motor power [B]
1 during cable. [C]
operation It is not Check (2).
disconnected.
(2) The connection of the Check the wiring of It is incorrect. Connect it correctly.
servo motor is incorrect. U/V/W. It is correct. Check (3).
(3) The electromagnetic Check if the It is not released. Release the
brake has not been electromagnetic brake electromagnetic
released. (The is released during brake.
electromagnetic brake operation. It is released. Check (4).
has been activated.)
(4) A current was applied to Check the effective The effective load Reduce the load. Or
the servo amplifier in load ratio. ratio is high. use a larger capacity
excess of its continuous motor.
output current. The effective load Check (5).
ratio is low.
incorrect.
(6) The servo system is Check if it is It is resonating. Adjust gains.
unstable and resonating.
It is not resonating. Check (7).
resonating.
repeatability.
the repeatability.
50.2 Thermal Check it with the check method for [AL. 50.1].
overload error
2 during
operation
50.3 Thermal
overload error
4 during
operation
1 - 32

Alarm content Load exceeded overload protection characteristic of servo amplifier.
Detail
No.
50.4 Thermal (1) A moving part collided Check if it collided. It collided. Check the operation [A]
overload error against the machine. pattern. [B]
1 during a stop It did not collide. Check (2). [C]
(2) The servo motor power Check the servo motor It is disconnected. Repair or replace the
cable was disconnected. power cable. servo motor power
cable.
disconnected.
(3) Hunting occurs during Check if the hunting is The hunting is Adjust gains.
servo-lock. occurring. occurring.
The hunting is not Check (4).
occurring.
released. (The is released. brake.
electromagnetic brake It is released. Check (5).
(5) A current was applied to Check the effective The effective load Reduce the load. Or
the servo amplifier in load ratio. ratio is high. use a larger capacity
excess of its continuous motor.
output current. The effective load Check (6).
ratio is low.
incorrect.
(7) The servo system is Check if it is It is resonating. Adjust gains.
unstable and resonating.
It is not resonating. Check (8).
resonating.
repeatability.
(9) The encoder or the Replace the servo It is not repeatable. Replace the servo
servo motor is motor, and then check motor.
malfunctioning. the repeatability.
50.5 Thermal Check it with the check method for [AL. 50.4].
overload error
2 during a stop
50.6 Thermal
overload error
4 during a stop
1 - 33

Alarm content Maximum output current flowed continuously due to machine collision or the like.
Detail
No.
51.1 Thermal (1) The servo motor power Check the servo It is disconnected. Repair or replace [A]
overload error cable was motor power cable. the servo motor [B]
3 during disconnected. power cable. [C]
operation It is not Check (2).
disconnected.
incorrect. It is correct. Check (3).
(3) The connection of the Check if the encoder It is incorrect. Connect it correctly.
encoder cable is cable is connected
incorrect. correctly. It is correct. Check (4).
(4) The torque is Check the peak load The torque is Reduce the load or
insufficient. ratio. saturated. review the operation
pattern. Or use a
larger capacity
motor.
The torque is not Check (5).
saturated.
repeatability.
malfunctioning. the repeatability.
51.2 Thermal (1) A moving part collided Check if it collided. It collided. Check the operation
overload error against the machine. pattern.
3 during a stop It did not collide. Refer to (2).
(2) The servo motor power Check it with the check method for [AL. 51.1].
cable was
disconnected.
(3) The connection of the
servo motor is
incorrect.
(4) The connection of the
encoder cable is
incorrect.
(5) The torque is
saturated.
(6) The servo amplifier is
malfunctioning.
(7) An encoder is
malfunctioning.
1 - 34
Alarm No.: 52 Name: Error excessive

Alarm content Droop pulses have exceeded the alarm occurrence level.
Detail
No.
52.1 Excess droop (1) The servo motor power Check the servo It is disconnected. Repair or replace [A]
pulse 1 cable was motor power cable. the servo motor [B]
disconnected. power cable. [C]
disconnected.
incorrect.
incorrect. correctly.
(4) The torque limit has Check if the limiting The limiting torque Increase the torque
been enabled. torque is in progress. is in progress. limit value.
The limiting torque Check (5).
is not in progress.
(5) A moving part collided Check if it collided. It collided. Check the operation
against the machine. pattern.
It did not collide. Check (6).
released. (The is released. brake.
electromagnetic brake It is released. Check (7).
pattern. Or use a
larger capacity
motor.
saturated.
(8) Power supply voltage Check the bus The bus voltage is Check the power
dropped. voltage value. low. supply voltage and
power supply
capacity.
The bus voltage is Check (9).
high.
(9) Acceleration/decelera- Set a longer It is not repeatable. Increase the
tion time constant is too deceleration time acceleration/deceler
short. constant, and then ation time constant.
repeatability.
(10) The position loop gain Increase the position It is not repeatable. Increase the
is small. loop gain, and then position loop gain
check the ([Pr. PB08]).
(11) The error excessive Check the setting of It is not set correctly. Set it correctly.
alarm level was not set the error excessive
correctly. alarm level.
[A], [C]: [Pr. PC24],
[Pr. PC43] It is set correctly. Check (12).
[B]: [Pr. PC01],
[Pr. PC06]
1 - 35

Detail
No.
52.1 Excess droop (12) Servo motor shaft was Measure the actual It is rotated by Review the machine. [A]
pulse 1 rotated by external position under the external force. [B]
force. servo-lock status. It is not rotated by Check (13). [C]
external force.
(13) Servo-on was enabled Measure the actual Servo is enabled Review the timing of
while the servo motor position at servo-on. while the servo the servo-on.
was rotating. motor is rotating.
Servo-on is performed Servo-on is enabled
while the linear servo while the linear
motor is moving. servo motor is
moving.
Servo-on is not Check (14).
enabled while the
servo motor is
rotating.
Servo-on is not
enabled while the
linear servo motor is
moving.
malfunctioning. the repeatability. It is repeatable. Check (15).
check the
repeatability.
52.3 Excess droop Check it with the check method for [AL. 52.1].
pulse 2
52.4 Error excessive (1) The torque limit value Check the torque limit The torque limit Do not input a [A]
during 0 torque is 0. value. value is 0. command while the [B]
limit torque limit value is [C]
0.
52.5 Excess droop Check it with the check method for [AL. 52.1].
pulse 3
1 - 36

Detail
No.
52.6 Excess droop (1) Servo motor shaft was Measure the actual It is rotated by Review the machine. [B]
pulse during rotated by external position at servo-off. external force. [WB]
servo-off force. It was moved by
The moving part of the external force.
linear servo motor was It is not rotated by Check (2).
moved by external external force.
force. It was not moved by
external force.
(2) Servo-on was enabled Measure the actual Servo is enabled Review the timing of
while the servo motor position at servo-on. while the servo the servo-on.
was rotating. motor is rotating.
Servo-on is performed Servo-on is enabled
while the linear servo while the linear
motor is moving. servo motor is
moving.
Servo-on is not Check (3).
enabled while the
servo motor is
rotating.
Servo-on is not
enabled while the
linear servo motor is
moving.
(3) The controller is Replace the controller, It is not repeatable. Replace the
malfunctioning. and then check the controller.
malfunctioning. the repeatability. It is repeatable. Check (5).
check the
repeatability.
Alarm No.: 54 Name: Oscillation detection

Alarm content An oscillation of the servo motor was detected.
Detail
No.
54.1 Oscillation (1) The servo system is Check if the servo The torque ripple is Adjust the servo [A]
detection error unstable and oscillating. motor is oscillating. vibrating. gain with the auto [B]
Check the torque tuning. Set the [C]
ripple with MR machine resonance
Configurator2. suppression filter.
The torque ripple is Check (2).
not vibrating.
(2) The resonance Measure the The resonance Change the setting
frequency has changed resonance frequency frequency of the value of the
due to deterioration. of the equipment, and equipment is machine resonance
compare it with the different from the suppression filter.
setting value of the filter setting value.
machine resonance The resonance Check (3).
suppression filter. frequency of the
equipment is the
same as the filter
setting value.
the repeatability.
1 - 37
Alarm No.: 56 Name: Forced stop error

Alarm content The servo motor does not decelerate normally during forced stop deceleration.
Detail
No.
56.2 Over speed (1) The forced stop Increase the It is not repeatable. Adjust the [A]
during forced deceleration time parameter setting deceleration time [B]
stop constant is short. value, and then check constant. [C]
[A], [C]: [Pr. PC51] the repeatability. It is repeatable. Check (2).
[B]: [Pr. PC24]
(2) The torque limit has Check if the limiting The limiting torque Review the torque
is not in progress.
(3) The servo system is Check if the servo The torque ripple is Adjust the servo
unstable and motor is oscillating. vibrating. gain. Set the
oscillating. Check the torque machine resonance
ripple with MR suppression filter.
Configurator2. The torque ripple is Check (4).
not vibrating.
the repeatability.
56.3 Estimated (1) The forced stop Increase the It is not repeatable. Adjust the
distance over deceleration time parameter setting deceleration time
during forced constant is short. value, and then check constant.
stop [A], [C]: [Pr. PC51] the repeatability. It is repeatable. Check (2).
[B]: [Pr. PC24]
(2) The torque limit has Check if the limiting The limiting torque Review the torque
is not in progress.
the repeatability.
1 - 38
Alarm No.: 61 Name: Operation error

Alarm content An operation of the positioning function failed.
Detail
No.
61.1 Point table (1) [A]: "1" or "3" was set to Check if "1" or "3" It was set. Correct the settings. [A]
setting range the auxiliary function was set. [C]
error of the point table
No. 31.
[C]: "1" or "3" was set to
the auxiliary function
of the point table
No. 255.
Alarm No.: 69 Name: Command error

The command position exceeded 32 bits (-2147483648 to 2147483647) when the software limit is
activated.
The command position exceeded 30 bits (-536870912 to 536870911) from the value that was set when
Alarm content
the software limit was activated.
After the detection of LSP (Forward rotation stroke end) or LSN (Reverse rotation stroke end), the
command position exceeded 30 bits (-536870912 to 536870911) from the detected position.
Detail
No.
69.1 Forward (1) The command position Check if the command The command Set the command [C]
rotation-side exceeded 32 bits when position is correct. position was set to position correctly.
software limit the software limit is 32 bits or more.
detection - activated. The command Check (2).
Command position was set
excess error correctly.
(2) The command position Check if the parameter It was set within the Set [Pr. PT15] to
exceeded 30 bits from settings of the command position. [Pr. PT18] correctly.
the value that was set software limit ([Pr.
when the software limit PT15] to [Pr. PT18]) to It was set correctly. Check (3).
was activated. the command position
are correct.
69.2 Reverse Check it with the check method for [AL. 69.1].
rotation-side
software limit
detection -
Command
excess error
69.3 Forward rotation (1) The command position Check the command The command Check the operation [C]
stroke end exceeded 30 bits from position. position was set to pattern.
detection - the detected position 30 bits or more.
Command after the detection of It was set correctly. Check (2).
excess error LSP (Forward rotation
stroke end).
(2) The forward rotation Check if the limit It is not connected. Connect it correctly.
stroke limit switch is not switch is connected
connected to LSP correctly.
(Forward rotation
stroke end).
1 - 39
Alarm No.: 69 Name: Command error

The command position exceeded 32 bits (-2147483648 to 2147483647) when the software limit is
activated.
The command position exceeded 30 bits (-536870912 to 536870911) from the value that was set when
Alarm content
the software limit was activated.
After the detection of LSP (Forward rotation stroke end) or LSN (Reverse rotation stroke end), the
command position exceeded 30 bits (-536870912 to 536870911) from the detected position.
Detail
No.
69.4 Reverse rotation (1) The command position Check the command The command Check the operation [C]
stroke end exceeded 30 bits from position. position was set to pattern.
detection - the detected position 30 bits or more.
Command after the detection of It was set correctly. Check (2).
excess error LSN (Reverse rotation
stroke end).
(2) The reverse rotation Check if the limit It is not connected. Connect it correctly.
stroke limit switch is not switch is connected
connected to LSN correctly.
(Reverse rotation
stroke end).
1 - 40
Alarm No.: 86 Name: Network communication error

Alarm content An error occurred in the network communication.
Detail
No.
86.1 Network (1) A network cable was Check if the network It is not connected. Turn off the servo [C]
communication disconnected. cable is connected amplifier, and then
error 1 correctly. connect the network
cable correctly.
(2) The wiring of the Check if the wiring of The wiring is Wire it correctly.
network cable was network cable is incorrect.
incorrect. correct. The wiring is Check (3).
correct.
(3) A network cable was Check if the network It has a failure. Replace the network
disconnected. cable is cable.
(4) The network was Check if the network It was not Perform it.
disconnected by a was disconnected performed.
wrong procedure. according to the kind It was performed. Check (5).
of network.
(5) Data transmission from Check if data It is interrupted. Review the
the controller was transmission from the controller
interrupted for a certain controller is not communication
period of time. interrupted. setting.
It is not interrupted. Check (6).
(6) The setting of the Check the controller It is incorrect. Review the
controller is incorrect. setting. controller setting.
etc. For details of the against its cause.
noise reduction
techniques, refer to
There is no problem Check (8).
"Noise reduction
in the surrounding.
techniques" of each
servo amplifier
instruction manual.
repeatability.
repeatability.
86.4 Network Check it with the check method for [AL. 86.1].
communication
error 4
86.5 Network
communication
error 5
1 - 41
Name: USB communication time-out error/serial communication time-out error/Modbus RTU communication
Alarm No.: 8A
time-out error
Communication between the servo amplifier and a personal computer or a controller stopped for the
specified time or longer.
Alarm content
An error occurred in USB communication, serial communication (Mitsubishi Electric general-purpose AC
servo protocol), or Modbus RTU communication.
Detail
No.
8A.1 USB (1) Communication Check if a command It was not Transmit a [A]
communication commands have not was transmitted from transmitted. command. [B]
time-out been transmitted. the personal It was transmitted. Check (2). [C]
error/serial computer, etc.
communication (2) A communication cable Replace the It is not repeatable. Replace the
time-out error was disconnected. communication cable, communication
and then check the cable.
check the
repeatability.
8A.2 Modbus RTU (1) Communication Check if a command It was not Transmit a [A]
communication commands have not was transmitted from transmitted. command. [C]
time-out error been transmitted. the controller, etc. It was transmitted. Check (2).
(2) A communication cable Replace the It is not repeatable. Replace the
was disconnected. communication cable, communication
check the
repeatability.
Alarm No.: 8C Name: Network module communication error

Alarm content An error occurred in the communication with the internal network module.
Detail
No.
8C.1 Network module (1) The servo amplifier is Replace the servo It is not repeatable. Replace the servo [C]
communication malfunctioning. amplifier, and then amplifier.
error 1 check the It is repeatable. Check (2).
repeatability.
8C.2 Network module Check it with the check method for [AL. 8C.1].
communication
error 2
8C.3 Network module
communication
error 3
8C.4 Network module
communication
error 4
8C.5 Network module
communication
error 5
8C.6 Network module
communication
error 6
8C.7 Network module
communication
error 7
1 - 42
Alarm No.: 8E Name: USB communication error/serial communication error/Modbus RTU communication error
A communication error occurred between the servo amplifier and a personal computer or a controller.
Alarm content An error occurred in USB communication, serial communication (Mitsubishi Electric general-purpose AC
Detail
No.
8E.1 USB (1) The setting of the Check the setting of It is incorrect. Correct the settings. [A]
communication personal computer, etc. the personal [B]
receive is incorrect. computer, etc. [C]
error/serial (2) A communication cable Check the It is not repeatable. Replace the
communication is malfunctioning. communication cable, communication
receive error and then check the cable.
repeatability. It is correct. Check (3).
check the
repeatability.
8E.2 USB (1) The setting of the Check the setting of It is incorrect. Correct the settings.
communication personal computer, etc. the personal
checksum is incorrect. computer, etc.
error/serial
communication
checksum error
8E.3 USB (1) The transmitted Check the character The transmitted Correct the
communication character is out of code at the time of character is out of transmission data.
character specifications. transmission. specifications.
error/serial The transmitted Check (2).
communication character is within
character error specifications.
(2) The communication Check if transmission It is not conforming. Modify the
protocol is failure. data conforms to the transmission data
communication according to the
protocol. communication
protocol.
It is conforming. Check (3).
(3) The setting of the Check the setting of It is incorrect. Correct the settings.
personal computer, etc. the personal
is incorrect. computer, etc.
8E.4 USB (1) The transmitted Check the command The transmitted Correct the
communication command is out of at the time of command is out of transmission data.
command specifications. transmission. specifications.
error/serial The transmitted Check (2).
communication command is within
command error specifications.
(2) The communication Check if transmission It is not conforming. Modify the
protocol.
1 - 43
Alarm No.: 8E Name: USB communication error/serial communication error/Modbus RTU communication error
A communication error occurred between the servo amplifier and a personal computer or a controller.
Alarm content An error occurred in USB communication, serial communication (Mitsubishi Electric general-purpose AC
Detail
No.
8E.5 USB (1) The transmitted data Check the data The transmitted Correct the [A]
communication number is out of number at the time of data number is out transmission data. [B]
data number specifications. transmission. of specifications. [C]
error/serial The transmitted data Check (2).
communication number is within
data number specifications.
error (2) The communication Check if transmission It is not conforming. Modify the
protocol.
8E.6 Modbus RTU (1) The setting of the Check the setting of It is incorrect. Review the settings. [A]
communication controller, servo the controller, servo [C]
receive error amplifier, etc. is amplifier, etc. (such
incorrect. as communication It is correct. Check (2).
protocol selection,
baud rate, parity).
(2) A communication cable Check the It is not repeatable. Replace the
is malfunctioning. communication cable, communication
check the
repeatability.
8E.7 Modbus RTU (1) The communication Check if transmission It is not conforming. Modify the
communication protocol is failure. data conforms the transmission data
message frame communication according to the
error protocol. communication
protocol.
(2) The setting of the Check the setting of It is incorrect. Review the settings.
controller, servo the controller, servo
amplifier, etc. is amplifier, etc. (such
incorrect. as communication
protocol selection,
baud rate, parity).
8E.8 Modbus RTU Check it with the check method for [AL. 8E.7].
communication
CRC error
Alarm No.: 888/88888 Name: Watchdog

Alarm content A part such as CPU is malfunctioning.
Detail
No.
88._/ Watchdog (1) A part in the servo Replace the servo It is not repeatable. Replace the servo [A]
8888._ amplifier is failure. amplifier, and then amplifier. [B]
check the [C]
repeatability.
1 - 44
1.5 Remedies for warnings
If [AL. E3 Absolute position counter warning] occurs, always make the home
CAUTION position setting again. Otherwise, it may cause an unexpected operation.
POINT
When any of the following alarms occurs, do not cycle the power of the servo
amplifier repeatedly to restart. Doing so will cause a malfunction of the servo
amplifier and servo motor. If the power of the servo amplifier is switched off/on
during the alarms, allow more than 30 minutes for cooling before resuming
operation.
[AL. 91 Servo amplifier overheat warning]
[AL. E0 Excessive regeneration warning]
[AL. E1 Overload warning 1]
[AL. EC Overload warning 2]
Warnings (except [AL. F0 Tough drive warning]) are not recorded in the alarm
history.
If [AL. E6], [AL. E7], or [AL. E9] occurs, the amplifier will be the servo-off status. If any other warning occurs,
operation can be continued but an alarm may take place and proper operation may not be performed.
Remove the cause of warning according to this section. Refer to the cause of warning with MR
Configurator2.
Alarm No.: 90 Name: Home position return incomplete warning
Alarm content A home position return did not complete normally with the positioning function.
Detail
No.
90.1 Home position (1) An automatic operation Check if home position A home position Execute a home [A]
return was executed while the return completion return was not position return. [C]
incomplete home position return (ZP/S_ZP) or home executed.
did not complete. position return
completion 2
(ZP2/S_ZP2) is off. A home position Check (2).
[A]: ZP or S_ZP return was
executed.
[C]: ZP, ZP2, S_ZP or
S_ZP2
(2) A positioning operation Check if [AL. 25 [AL. 25 Absolute Check the battery [C]
was executed without Absolute position position erased] voltage and battery
home position setting erased] occurred occurred. cable for a failure
with absolute position using alarm history. and execute a home
after [AL. 25 Absolute position return after
position erased] removing the failure.
occurred. [AL. 25 Absolute Check (3).
position erased] did
not occur.
(3) With the indexer Check if home position A home position Execute a home
method, a home return completion return was not position return.
position return was not (ZP/S_ZP) or home executed.
executed after the position return A home position Check (4).
home position return completion 2 (ZP2/ return was executed.
was executed. S_ZP2) is off.
1 - 45

Detail
No.
90.1 Home position (4) With the indexer Check if [AL. 90.1] [AL. 90.1] did not Remove the cause [C]
return method, [AL. E3 occurred occur simultaneously of [AL. E3], and
incomplete Absolute position simultaneously with with the start of the execute a home
counter warning] the start of the positioning operation position return.
occurred simultaneously positioning operation. but occurred during (Check it with the
with the alarm. positioning check method for
operation. [AL. E3].)
[AL. 90.1] occurred Check (5).
simultaneously with
the start of the
positioning
operation.
(5) Home position return Check if home position Home position return Check the conditions [A]
completion or home return completion (ZP/ completion or home in which home [C]
position return S_ZP) or home position return position return
completion 2 turned off position return completion 2 was off. completion or home
after the home position completion 2 (ZP2/ position return
return was executed. S_ZP2) is off. completion 2 is off.
[A]: ZP or S_ZP Refer to section 2.3
[C]: ZP, ZP2, S_ZP or of "MR-JE-_A Servo
S_ZP2 Amplifier Instruction
Manual (Positioning
Mode)" section
12.2.3 of "MR-JE-_C
Servo Amplifier
Instruction Manual
(Positioning Mode)"
and section 7.5.9 of
"MR-JE-_C Servo
Amplifier Instruction
Manual (Network)".
Home position return Check (6).
completion or home
position return
completion 2 was on.
(6) A software stroke limit/ Check if [AL. 99 [AL. 98 Software Move the machine [C]
stroke limit was Stroke limit warning] stroke limit warning] within the limit range,
detected. occurred when "_ _ _ or [AL. 99 Stroke and then execute a
1" is set to [Pr. PD35], limit warning] home position return.
or [AL. 98 Software occurred. When the home
stroke limit warning] position is fixed,
occurred when "_ 1 _ enable servo-on
_" is set to [Pr. PD35]. again.
1 - 46

Detail
No.
90.2 Home position (1) A home position return Check if the proximity The proximity dog Review the dog [A]
return abnormal speed did not dog turned off before a turned off before the position. [C]
termination decelerate to a creep home position return deceleration to a Or review the
speed. completed creep speed. parameter values of
deceleration to a creep the home position
speed. return speed, creep
speed, and travel
distance after
proximity dog.
(2) The proximity dog is Check if the proximity It is not connected. Connect it correctly. [C]
not connected to DOG. dog is connected
correctly.
(3) A stroke limit was Check if the stroke The stroke limit is Connect the stroke
detected after home limit is connected not connected. limit correctly.
position return is correctly. Or the stroke limit is Or review the
started. Or check if the stroke reached. position of the stroke
limit is reached. limit.
The stroke limit is Check (4).
connected.
Or the stroke limit is
not reached.
(4) Deceleration from the Check if the home It was not turned on Review the positional
home position return position was turned before the relationship of the
speed/creep speed to on before the deceleration was stroke limit and
the home position failed deceleration from the complete. home position. Or
at the indexer method. home position return review the parameter
speed/creep speed to values of the home
the home position position return
was complete. speed, creep speed,
deceleration time
constant, and home
position shift
distance.
90.5 Z-phase (1) The Z-phase signal was Check if the Z-phase The Z-phase signal Review the Z-phase [A]
unpassed not detected normally. signal of the servo was not detected. signal and wirings. [C]
motor was detected The Z-phase signal Check (2).
normally. was detected.
(2) A home position return Check if the motor The Z-phase was Review the setting
was executed while the passed the Z-phase not passed. position of the home
servo motor did not signal until the position return start
pass the Z-phase. proximity dog turned and proximity dog.
off after the home
position return started.
Alarm No.: 91 Name: Servo amplifier overheat warning

Alarm content The temperature inside of the servo amplifier reached a warning level.
Detail
No.
91.1 Main circuit (1) The ambient Check the ambient It is over 55 ˚C. Lower the ambient [A]
device temperature of the temperature. temperature. [B]
overheat servo amplifier has It is 55 ˚C or lower. Check (2). [C]
warning exceeded 55 ˚C.
(2) The close mounting is Check the It is out of Use it within the
out of specifications. specifications of close specifications. range of
mounting. specifications.
1 - 47
Alarm No.: 92 Name: Battery cable disconnection warning

Alarm content The battery voltage for absolute position detection system decreased.
Detail
No.
92.1 Encoder (1) The battery cable is not Check if the battery It is not connected. Connect it correctly. [B]
battery cable connected to CN4. cable is connected [C]
disconnection correctly.
warning (2) A battery cable was Check if the battery It has a failure. Replace or repair
disconnected. cable is the cable.
(3) The battery voltage is Check the battery It is less than 3.1 V Replace the battery.
consumed. It is 3.1 V DC or Check (4).
more.
(4) An encoder cable was Check if the encoder It is disconnected. Replace or repair
disconnected. cable is disconnected. the cable.
92.3 Battery (1) The battery voltage is Check the battery It is less than 3.0 V Replace the battery.
degradation low. The battery is voltage with a tester. DC.
consumed. It is 3.0 V DC or Check (2).
more.
(2) The battery has Replace the battery, It is not repeatable. Replace the battery.
deteriorated. and then check the
repeatability.
Alarm No.: 96 Name: Home position setting warning

Alarm content Home position setting could not be made.
Detail
No.
96.1 In-position (1) INP (In-position) did not Check the droop It exceeds the In- Adjust gains to set [A]
warning at turn on within the pulses during home position range. droop pulses within [B]
home specified time during positioning. the In-position range. [C]
positioning home positioning. Remove the cause
of droop pulse
occurrence, and
make home position
setting.
96.2 Command (1) A command is inputted Check if a command A command is Input it after home
input warning at home positioning. is inputted at home inputted. positioning.
at home positioning. A command is not Check (2).
positioning inputted.
(2) Creep speed is high. Decrease the creep It is not repeatable. Decelerate the creep
speed, and then check speed, and make
the repeatability. home position
setting.
96.3 Servo off (1) A home positioning Check if the status is It is servo-off. Turn to servo-on, [A]
warning at was executed during servo-off at home and then execute the
home servo-off. positioning. home positioning.
positioning
1 - 48
Alarm No.: 97 Name: Positioning specification warning

Alarm content How to specify a positioning is incorrect for the positioning function.
Detail
No.
97.1 Program (1) When using the Check if the power of The power of the Cycle the power of [A]
operation positioning function, the servo amplifier servo amplifier was the servo amplifier.
disabled start a program with the was cycled after the not cycled.
warning program operation program was changed.
disabled.
97.2 Next station (1) An abnormal value was Check if a number of The number of Review the [C]
position warning specified to a signal stations per rotation stations per rotation parameter setting or
input of the next station ([Pr. PT28]) or more ([Pr. PT28]) or more next station position
position specification value was not value was specified. input signal.
and automatic operation specified to the next The number of Check (2).
was started. station position. stations per rotation
([Pr. PT28]) or more
value was not
specified.
(2) The power of the servo Check if the power of The power was not Cycle the power of
amplifier was not cycled the servo amplifier cycled. the servo amplifier.
after the number of was cycled after the
stations per rotation number of stations per
([Pr. PT28]) was rotation ([Pr. PT28])
changed. was changed.
Alarm No.: 98 Name: Software limit warning

Alarm content A software limit set with the parameter was reached for the positioning function.
Detail
No.
98.1 Forward (1) A software limit was set Check if the parameter The setting was out Set [Pr. PT15] to [A]
rotation-side within the actual settings ([Pr. PT15] to of operation range. [Pr. PT18] correctly. [C]
software stroke operation range. [Pr. PT18]) to the The setting was Check (2).
limit reached operation range are within operation
correct. range.
(2) A point table of the Check if the target The setting was out Set the point table
position data which position of the point of operation range. correctly.
exceeds the software data to the operation The setting was Check (3).
limit was executed. range was correct. within operation
range.
(3) A software limit was Check if the JOG It reached the out of Execute the
reached by using the operation or manual operation range. operation within the
JOG operation or pulse generator software limit.
manual pulse generator operation was Properly adjust the
operation. executed properly to parameters such as
the operation range. JOG speed and
multiplication of the
manual pulse as
necessary.
98.2 Reverse Check it with the check method for [AL. 98.1].
rotation-side
software stroke
limit reached
1 - 49
Alarm No.: 99 Name: Stroke limit warning

Alarm content The stroke limit signal is off.
Detail
No.
99.1 Forward (1) The forward rotation Check if the limit It is not connected. Connect it correctly. [A]
rotation stroke stroke limit switch is not switch is connected [C]
end off connected. correctly.
(2) The forward rotation Check if the forward It turned off. Check the operation
stroke limit was rotation stroke limit pattern.
exceeded during driving. switch turned off.
99.2 Reverse (1) The reverse rotation Check if the limit It is not connected. Connect it correctly.
rotation stroke stroke limit switch is not switch is connected
end off connected. correctly.
(2) The reverse rotation Check if the reverse It turned off. Check the operation
stroke limit was rotation stroke limit pattern.
exceeded during driving. switch turned off.
Alarm No.: 9B Name: Error excessive warning

Alarm content Droop pulses have exceeded the warning occurrence level.
Detail
No.
9B.1 Excess droop (1) The servo motor power Check the servo It is disconnected. Repair or replace the [A]
pulse 1 warning cable was motor power cable. servo motor power [B]
disconnected. cable. [C]
disconnected.
servo motor is incorrect. U/V/W. It is correct. Check (3).
incorrect. correctly.
(4) The torque limit has Check if the limiting The limiting torque Increase the torque
is not in progress.
(5) A moving part collided Check if it collided. It collided. Check the operation
against the machine. pattern.
It did not collide. Check (6).
pattern. Or use a
larger capacity
motor.
saturated.
(7) Power supply voltage Check the bus voltage The bus voltage is Check the power
dropped. value. low. supply voltage and
power supply
capacity.
The bus voltage is Check (8).
high.
(8) Acceleration/decelerati Set a longer It is not repeatable. Increase the
on time constant is too deceleration time acceleration/deceler
short. constant, and then ation time constant.
repeatability.
(9) The position loop gain Increase the position It is not repeatable. Increase the
is small. loop gain, and then position loop gain
check the ([Pr. PB08]).
1 - 50
Alarm No.: 9B Name: Error excessive warning

Alarm content Droop pulses have exceeded the warning occurrence level.
Detail
No.
9B.1 Excess droop (10) Servo motor shaft was Measure the actual It is rotated by Review the machine. [A]
pulse 1 rotated by external position under the external force. [B]
warning force. servo-lock status. It is not rotated by Check (11). [C]
external force.
the repeatability.
9B.3 Excess droop Check it with the check method for [AL. 9B.1].
pulse 2
warning
9B.4 Error excessive (1) The torque limit value Check the torque limit The torque limit Do not input a [A]
warning during is 0. value. value is 0. command while the [B]
0 torque limit torque limit value is [C]
0.
Alarm No.: 9F Name: Battery warning

Alarm content The battery voltage for absolute position detection system decreased.
Detail
No.
9F.1 Low battery (1) The battery cable is not Check if the battery It is not connected. Connect it correctly. [B]
connected to CN4. cable is connected [C]
correctly.
(2) The battery voltage is Check the battery It is less than 4.9 V Replace the battery.
consumed.
Alarm No.: E0 Name: Excessive regeneration warning

The regenerative power may exceed the permissible regenerative power of the built-in regenerative
Alarm content
resistor or regenerative option.
Detail
No.
E0.1 Excessive (1) The regenerative Check the effective It is 85% or more. Reduce the [A]
regeneration power exceeded 85% load ratio. frequency of [B]
warning of the permissible positioning. [C]
regenerative power of Increase the
the built-in regenerative deceleration time
resistor or regenerative constant.
option. Reduce the load.
Use a regenerative
option if it is not
being used.
1 - 51
Alarm No.: E1 Name: Overload warning 1

Alarm content [AL. 50 Overload 1] or [AL. 51 Overload 2] may occur.
Detail
No.
E1.1 Thermal (1) The load was over 85% Check it with the check method for [AL. 50.1]. [A]
overload to the alarm level of [B]
warning 1 [AL. 50.1 Thermal [C]
during overload error 1 during
operation operation].
E1.2 Thermal (1) The load was over 85% Check it with the check method for [AL. 50.2].
overload to the alarm level of
warning 2 [AL. 50.2 Thermal
overload error to the alarm level of
1 during a stop [AL. 50.4 Thermal
overload error 1 during
a stop].
a stop].
operation].
a stop].
1 - 52
Alarm No.: E3 Name: Absolute position counter warning

The multi-revolution counter value of the absolute position encoder exceeded the maximum range.
Absolute position encoder pulses are faulty.
Alarm content
An update cycle is short for writing the multi-revolution counter value of the absolute position encoder to
EEP-ROM.
Detail
No.
E3.1 Multi-revolution (1) The travel distance Check the value of It is 32768 rev or Review operation [C]
counter travel from the home position the multi-revolution more. range. Execute the
distance is 32768 rev or more in counter. home position return
excess warning the absolute position again. After the
system. power is surely
cycled, perform
home position return
again.
E3.2 Absolute (1) Something near the Check the noise, There is a problem Take [B]
position device caused it. ambient temperature, in the surrounding. countermeasures [C]
counter etc. against its cause.
warning There is no problem Check (2).
in the surrounding.
the repeatability.
E3.4 Absolute (1) A home position was Check if the operation The operation was Set the command [A]
positioning renewed (EEP-ROM was within the out of conditions. speed within the [C]
counter EEP- write) twice or more in following conditions conditions.
ROM writing 10 minutes in the servo between the number Set the number of
frequency amplifier due to rotation of gear teeth on gear teeth on
warning to the same direction in machine side ([Pr. machine side within
a short time in the PA06] CMX) and the conditions.
degree setting of the servo motor speed After the power is
positioning mode (point (N). surely cycled,
table method/program When CMX ≤ 2000, perform home
method) or the N < 3076.7 r/min position return
positioning mode When CMX > 2000, again.
(indexer method) N < 3276.7 - (CMX
setting. × 0.1) r/min
When (CMX/CDV)
is reduced to its
lowest terms, CMX
≤ 15900
E3.5 Encoder Check it with the check method for [AL. E3.2].
absolute
positioning
counter
warning
Alarm No.: E4 Name: Parameter warning

Alarm content A parameter value out of the setting range was about to be written during parameter writing.
Detail
No.
E4.1 Parameter (1) A parameter was set out Check the parameter It is out of setting Set it within the [B]
setting range of range with the servo setting value set with range. range.
error warning system controller. the servo system
controller.
1 - 53
Alarm No.: E6 Name: Servo forced stop warning

Alarm content EM2/EM1 (Forced stop) turned off.
Detail
No.
E6.1 Forced stop (1) EM2/EM1 (Forced Check the status of It is off. Ensure safety and [A]
warning stop) turned off. EM2/EM1. turn on EM2/EM1 [B]
(Forced stop). [C]
It is on. Check (2).
(2) An external 24 V DC Check if the external It is not inputted. Input the 24 V DC
power supply has not 24 V DC power power supply.
been inputted. supply is inputted. It is inputted. Check (3).
check the
repeatability.
Alarm No.: E7 Name: Controller forced stop warning

Forced stop signal was entered into the controller or servo system controller.
Alarm content
An alarm occurred in another servo amplifier.
Detail
No.
E7.1 Controller (1) The forced stop signal Check if the servo It enters the forced Ensure safety and [B]
forced stop of the servo system system controller stop status. cancel the forced
input warning controller was inputted. enters the forced stop stop signal of the
status. controller.
(2) An alarm occurred in Check if an alarm It occurs. Remove the cause
another servo amplifier occurs in another of the alarm that
while the hot line forced servo amplifier. occurs in another
stop function selection servo amplifier.
is enabled with [Pr.
PA27].
(3) The forced stop signal Check if the controller It is the forced stop Ensure safety and [A]
of the controller was is in a forced stop status. cancel the forced [C]
inputted via status. stop signal of the
communications. controller.
Target protocol:
Modbus RTU
Modbus/TCP
CC-Link IE Field
Network Basic
SLMP
Alarm No.: E8 Name: Cooling fan speed reduction warning

Alarm content The cooling fan speed decreased to the warning level or less.
Detail
No.
E8.1 Decreased (1) Foreign matter was Check if foreign matter Something has Remove the foreign [A]
cooling fan caught in the cooling is caught in the cooling been caught. matter. [B]
speed warning fan. fan. Nothing has been Check (2). [C]
caught.
(2) The cooling fan has Check the total of It exceeds the Replace the servo
reached its end of life. power-on time of the cooling fan life. amplifier.
servo amplifier.
1 - 54
Alarm No.: E9 Name: Main circuit off warning

The servo-on command was inputted during power-off.
Alarm content
The bus voltage dropped while the servo motor was rotating at 50 r/min or less.
Detail
No.
E9.1 Servo-on signal (1) The bus voltage is less Check the bus voltage. It is less than 215 V Review the wiring. [A]
on during main than 215 V DC. DC. Check the power [B]
circuit off supply capacity. [C]
(2) The servo amplifier is Check the bus voltage The power supply Replace the servo
malfunctioning. value. voltage is 160 V AC amplifier.
or more, but the bus
voltage is less than
200 V DC.
E9.2 Bus voltage (1) The bus voltage Check the bus voltage. It is less than 200 V Review the power
drop during low dropped while the servo DC. supply capacity.
speed motor was rotating at 50 Increase the
operation r/min or less. acceleration time
constant.
E9.3 Ready-on Check it with the check method for [AL. E9.1].
signal on
during main
circuit off
Alarm No.: EC Name: Overload warning 2

Alarm content Operations over the rated output were repeated while the servo motor shaft was not rotated.
Detail
No.
EC.1 Overload (1) The load is too large or Check the effective The effective load Reduce the load. [A]
warning 2 the capacity is not load ratio. ratio is high. Replace the servo [B]
enough. motor with a larger [C]
capacity one.
Alarm No.: ED Name: Output watt excess warning

The status, in which the output wattage (speed × torque) of the servo motor exceeds the rated output,
Alarm content
continued steadily.
Detail
No.
ED.1 Output watt (1) The status, in which the Check the servo The output wattage Reduce the servo [A]
excess warning output wattage (speed motor speed and is 120% of the motor speed. [B]
× torque) of the servo torque. rating. Reduce the load. [C]
motor exceeds 120% of
the rated output,
continued steadily.
Alarm No.: F0 Name: Tough drive warning

Alarm content The tough drive function was activated.
Detail
No.
F0.1 Instantaneous (1) The power supply Check it with the check method for [AL. 10.1]. [A]
power failure voltage dropped. [B]
tough drive [C]
warning
F0.3 Vibration tough (1) The setting value of the Check if it was It was changed Set the machine
drive warning machine resonance changed frequently. frequently. resonance
suppression filter was suppression filter.
changed due to a Check the machine
machine resonance. status for screw
looseness or others.
1 - 55
Alarm No.: F2 Name: Drive recorder - Miswriting warning

Alarm content A waveform measured by the drive recorder function was not recorded.
Detail
No.
F2.1 Drive recorder - (1) The Flash-ROM is Disconnect the cables It is repeatable. Replace the servo [A]
Area writing malfunctioning. except for the power amplifier. [B]
time-out supply, and then [C]
warning check the
repeatability.
F2.2 Drive recorder - (1) Data was not written to Check if clearing the It is not disabled. Replace the servo
Data miswriting the drive recorder area. alarm history in the amplifier.
warning drive recorder disables
this alarm with MR
Configurator2.
Alarm No.: F3 Name: Oscillation detection warning

Alarm content [AL. 54 Oscillation detection] may occur.
Detail
No.
F3.1 Oscillation Check it with the check method for [AL. 54.1]. [A]
detection [B]
warning [C]
Alarm No.: F4 Name: Positioning warning

Alarm content Target position or acceleration time constant/deceleration time constant was set out of setting range.
Detail
No.
F4.4 Target position (1) The target position was Check the setting It is out of setting Set the target [C]
setting range set out of range. value of the target range. position correctly,
error warning position. and cancel the
warning (turn on
C_ORST (Operation
alarm reset)).
F4.6 Acceleration (1) The acceleration time Check the setting It is out of setting Set the acceleration
time constant constant or the value of the range. time constant and
setting range deceleration time acceleration time the deceleration
error warning constant was set out of constant ([Pr. PC01], time constant
setting range. [Pr. PC30]) and the correctly, and
deceleration time cancel the warning
constant ([Pr. PC02], (turn on C_ORST).
[Pr. PC31]).
F4.7 Deceleration (1) Check it with the check method for [AL. F4.6].
time constant
setting range
error warning
F4.8 Control (1) The unit was set to Check the status of Controlword bit 6 is Turn off Controlword
command input degree and the relative [Pr. PT01] and on with [Pr. PT01] bit 6 and cancel the
error warning position command was Controlword bit 6. set to "_ 2 _ _". warning (turn on
inputted. C_ORST).
F4.9 Home position (1) A home position return Check the setting It is not Set the home
return type type was set out of value ([Pr. PT45]) of corresponding to a position return type
error warning setting range. the home position value for the home correctly, and cancel
return type. position return type. the warning (turn on
C_ORST).
1 - 56
Alarm No.: F5 Name: Simple cam function - Cam data miswriting warning
Alarm content The cam data written by MR Configurator2 is not written to a Flash-ROM.
Detail
No.
F5.1 Cam data - (1) The Flash-ROM is Disconnect the cables It is repeatable. Replace the servo [A]
Area writing malfunctioning. except for the power amplifier.
time-out supply, and then
warning check the
repeatability.
F5.2 Cam data - (1) The cam data was not After the power is It is repeatable. Replace the servo
Miswriting written. cycled, perform amplifier.
warning writing, and check the
repeatability again.
When the cam data is
initialized, perform
writing, and check the
repeatability again.
(Refer to section
7.2.7 [Pr. PT34] of
"MR-JE-_A Servo
Manual (Positioning
Mode)".)
F5.3 Cam data (1) When the power is Check if an error It has a failure. After writing the cam
checksum error switched on after the occurred (such as data again, cycle
cam data is written, a entered noise, power- the power.
checksum of the cam off) at cam data write.
data does not match.
(Error occurred in cam
data.)
(2) When the cam control Check if an error It has a failure. After performing the
command is turned on occurred (such as temporal writing of
after the temporal entered noise) at cam data again, turn
writing of cam data, a temporal writing of on the cam control
checksum of the cam cam data. command.
data does not match. It has no failure. Check (3).
(Error occurred in cam
data.)
(3) The Flash-ROM is Replace the servo It is not repeatable. Replace the servo
check the
repeatability.
1 - 57
Alarm No.: F6 Name: Simple cam function - Cam control warning

The cam axis position restoration at a time of cam control start was a failure.
Alarm content
The cam control is not normal.
Detail
No.
F6.1 Cam axis one (1) The cam axis one cycle Check if the feed The feed current Move the feed [A]
cycle current current value current value is within value is the outside current value to
value corresponding to the the stroke in a of the stroke. within the stroke in a
restoration feed current value at reciprocating motion reciprocating motion
failed cam control start pattern of the cam. pattern of the cam.
cannot be restored. Or set the cam
(It occurs in a standard position
reciprocating motion within the stroke in a
pattern of the cam.) reciprocating motion
pattern of the cam.
F6.2 Cam axis feed (1) The difference Check if the The difference of Calculate the cam
current value (command unit) difference (command the command axis feed current
restoration between the restored unit) between the position (command value to be restored,
failed cam axis feed current restored cam axis unit) is not within move the command
value and the feed current value "in-position range". position to the
command position at and the command position, and then
cam control start is position at cam start the cam
bigger than "in-position control start is in the control.
range". "in-position range". (For the calculation
method, refer to
section 6.1.7 (2) of
"MR-JE-_A Servo
Manual (Positioning
Mode)".)
Or set a larger
setting value to "in-
position range"
when the setting
value is extremely
small, such as 0.
F6.3 Cam (1) Cam data has never Check if the cam data It was not written. Write the cam data.
unregistered been written. was written. It was written. Check (2).
error (2) The cam data of the Check if the cam data It was not written. Write the cam data
specified cam No. was of the specified cam of the specified cam
not written. No. was written. No.
It was written. Check (3).
(3) Cam data has changed Replace the servo It is not repeatable. Replace the servo
due to a servo amplifier amplifier, and then amplifier.
malfunction. check the
repeatability.
F6.4 Cam control (1) An out of range value is Check the setting of The setting is Set it correctly.
data setting set to the cam control the cam control data. incorrect.
range error data.
F6.5 Cam No. (1) An out of range value Check the setting of The setting is Set it correctly.
external error is set to the cam No. the cam No. incorrect.
1 - 58
Alarm No.: F6 Name: Simple cam function - Cam control warning

The cam axis position restoration at a time of cam control start was a failure.
Alarm content
The cam control is not normal.
Detail
No.
F6.6 Cam control (1) After cam data was Check if the power The power was not Cycle the power. [A]
inactive written, the cam control was cycled after the cycled.
command was turned cam data was written.
on without cycling the The power was Check (2).
power. cycled.
(2) After the cam control Check if the cam The cam control Turn on the cam
command was turned control command was command was not control command
on, the servo-on was turned on during turned on during during servo-on.
turned on. servo-on. servo-on.
The cam control Check (3).
command was
turned on during
servo-on.
(3) The cam control Check if the cam The cam control Turn on the cam
command was turned control command was command was not control command
on during servo motor turned on while the turned on while the while the travel
driving, and the servo travel completion was travel completion completion was on.
motor stopped. on. was on.
The cam control Check (4).
command was
turned on while the
travel completion
was on.
(4) The cam control Check if the home The home position Make a home
command was turned position return return completion is position return, and
on at the time of completion is on. off. turn on the cam
incompletion of home control command.
position return. The home position Check (5).
return completion is
on.
(5) It became servo-off Check if it is servo- It is servo-off. After servo-on, turn
during cam control. off. on the cam control
command again.
It is servo-on. Check (6).
(6) A home position is Check if the home The home position After the home
erased during cam position return return completion is position return
control. completion is off. off. completion, turn on
the cam control
command again.
The home position Check (7).
return completion is
on.
(7) It is stopped at a Check if a software A software limit is After it is retracted
software limit during limit is reached. reached. from the position of
cam control. a software limit, turn
on the cam control
command again.
A software limit is Check (8).
not reached.
(8) It is stopped at a stroke Check if a stroke limit A stroke limit is After it is retracted
limit during cam is reached. reached. from the position of
control. a stroke limit, turn
on the cam control
command again.
A stroke limit is not Check (9).
reached.
1 - 59
1.6 Trouble which does not trigger an alarm/warning
POINT
When the servo amplifier, servo motor, or encoder malfunctions, the following
status may occur.
The following shows some examples of causes which do not trigger an alarm or warning. Remove each
cause by referring to this section.
Description Cause Checkpoint Action Target
The display shows "AA". The power of the servo Check the power of the servo Switch on the power of the [B]
system controller was turned system controller. servo system controller.
off.
A SSCNET III cable was Check if "AA" is displayed in Replace the SSCNET III
disconnected. the corresponding axis and cable of the corresponding
following axes. axis.
Check if the connectors Connect them correctly.
(CNIA, CNIB) are unplugged.
The power of the previous Check if "AA" is displayed in Check the power of the servo
axis servo amplifier was the corresponding axis and amplifier.
turned off. following axes.
The amplifier-less operation Check if the amplifier-less Disable the amplifier-less
function of the servo system operation function of the operation function.
controller is enabled. servo system controller is
enabled.
The display shows "Ab". A controller, which is not Check if a controller, which is Connect a compatible [B]
compatible with the servo not compatible with the servo controller.
amplifier, has been amplifier, is connected.
connected.
The setting of the axis No. is Check that another servo Set it correctly.
incorrect. amplifier is not assigned to
the same axis No.
The axis No. does not match Check the setting and axis Set it correctly.
with the axis No. set to the No. of the servo system
servo system controller. controller.
Information about the servo Check the value set in servo Set it correctly.
series is not set in the simple series [Pr.100] in the simple
motion module. motion module.
The communication cycle Check if the communication Set it correctly.
does not match. cycle on the servo system
controller side is 0.222 ms.
A SSCNET III cable was Check if "Ab" is displayed in Replace the SSCNET III
disconnected. the corresponding axis and cable of the corresponding
following axes. axis.
Check if the connectors Connect them correctly.
(CNIA, CNIB) are unplugged.
The power of the previous Check if "Ab" is displayed in Check the power of the servo
axis servo amplifier is off. the corresponding axis and amplifier.
following axes.
The amplifier-less operation Check if the amplifier-less Disable the amplifier-less
function of the servo system operation function of the operation function.
controller is enabled. servo system controller is
enabled.
The servo amplifier is Check if "Ab" is displayed in Replace the servo amplifier of
malfunctioning. the corresponding axis and the corresponding axis.
following axes.
Replace the servo amplifier, Replace the servo amplifier. [C]
and then check the
repeatability.
1 - 60

The display shows "b##". The test operation mode is Check the [Pr. PC05] setting. Cancel the test operation [B]
(Note) enabled. mode.
Check the [Pr. PC60] setting. Cancel the test operation [C]
mode.
The system is in the ready- Check if the servo ready Turn on the servo-on signals [B]
off state. state is off with the servo for all axes.
system controller.
Check if the servo ready Turn on the servo-on signal. [C]
state is off with the controller.
An Ethernet cable was Check if the cable is Connect it correctly.
disconnected. disconnected from the
connector (CN1).
Replace the cable, and then Replace the Ethernet cable.
check the repeatability.
The display shows "dEF". Initializing the point Initializing of the point It takes about 20 s for starting [A]
table/program is in progress. table/program was set in the up the servo amplifier at [C]
parameter ([Pr. PT34] = 5001) initialization. Please wait until
and the power was cycled. the display changes.
The display turned off. The external I/O terminal is When the display is turned Review the wiring of I/O [A]
shorted. on by disconnecting the signals. [B]
following connectors, check if [C]
the disconnected cable wires
are shorted.
[A]: CN1, CN2, CN3
[B]: CN2, CN3
[C]: CN2, CN3
Power has not been inputted. Check if the power of the Turn on the power.
servo amplifier is off.
The power supply voltage Check if the power supply Increase the power supply
dropped. voltage dropped. voltage.
The servo motor does not The connection of the servo Check the wiring of U/V/W. Connect it correctly. [A]
operate. motor is incorrect. [B]
The servo motor power cable Check if the encoder cable Connect the encoder cable [C]
is connected to the servo and the servo motor power and the servo motor power
amplifier of a different axis. cable are connected to the cable correctly.
same servo amplifier.
An alarm or warning is Check if an alarm or warning Check the contents of the
occurring. is occurring. alarm/warning, and remove
its cause.
The system is in the test Check if the lower right point Cancel the test operation
operation mode. of the display is blinking. mode.
The motor-less operation is [A], [C]: Check the [Pr. PC60] Disable the motor-less
enabled. setting. operation.
[B]: Check the [Pr. PC05]
setting.
The torque is insufficient due Check instantaneous torque Reduce the load or use a
to large load. using the status display (only larger capacity servo motor.
[A]) or MR Configurator2,
and check if the load
exceeds the maximum
torque or torque limit value.
An unintended torque limit is Check if the torque limit is Cancel the torque limit.
enabled. enabled.
Note. ## indicates the axis No./identification No.
1 - 61

The servo motor does not The setting of the torque limit Check if the torque limit Set it correctly. [A]
operate. is incorrect. value is "0". [B]
[A], [C]: [Pr. PA11] and [Pr. [C]
PA12], or analog
input
[B]: Setting on the controller
side
A machine is interfering with Check if a machine is Remove the interference.
the servo motor. interfering.
For a servo motor with an Check the power supply of Turn on the electromagnetic
electromagnetic brake, the the electromagnetic brake. brake power.
brake has not been released.
LSP (Forward rotation stroke Check if [AL. 99] is occurring. Turn on LSP and LSN. [A]
end) and LSN (Reverse [C]
rotation stroke end) are not
on.
SON (Servo-on) is not on. Check the SON state. Turn on SON.
RES (Reset) is on. Check the RES state. Turn off RES.
The setting of the control Check the [Pr. PA01] setting. Set it correctly.
mode is incorrect.
The command pulse is not Check if the pulse train is Review the setting on the
inputted in the position outputted on the controller controller side.
control mode. side.
The wiring of the command Check the cumulative Review the wiring. When the
pulse train signal is incorrect command pulses using the signal is used in open
in the position control mode. status display or MR collector type, input 24 V DC
Configurator2. Input the to OPC.
pulse train command and
check if the display changes.
The setting of the command Check if the pulse train form Review the [Pr. PA13]
pulse input form is incorrect outputted with the controller setting.
in the position control mode. and the setting of [Pr. PA13]
are matched.
Both of ST1 (Forward Check the status of ST1 Turn on ST1 (Forward
rotation start) and ST2 (Forward rotation start) and rotation start) or ST2
(Reverse rotation start) are ST2 (Reverse rotation start). (Reverse rotation start).
on or off in the speed control
mode or the positioning
mode.
Both of RS1 (Forward Check the status of RS1 Turn on RS1 (Forward
rotation selection) and RS2 (Forward rotation selection) rotation selection) or RS2
(Reverse rotation selection) and RS2 (Reverse rotation (Reverse rotation selection).
are on or off in the torque selection).
control mode.
The value selected in the Check SP1 (Speed selection Review the selections of SP1
speed control mode or the 1), SP2 (Speed selection 2), (Speed selection 1), SP2
torque control mode is low. and SP3 (Speed selection 3), (Speed selection 2), SP3
and then check if the (Speed selection 3), and
selected internal speed is setting of internal speed.
correct.
An analog signal is not Check the values of the Input the analog signal
inputted correctly. analog speed command and correctly.
the analog torque command
using the status display or
MR Configurator2.
The setting of the electronic Check the electronic gear Set a proper value of the
gear is incorrect. setting. electronic gear.
Power is not supplied to Between DICOM and OPC of Connect between DICOM
OPC (power input for open- the CN1 connector of the and OPC.
collector sink interface). servo amplifier is not
connected.
1 - 62

The servo motor does not The setting of point tables is Check the point table setting. Review the point table [A]
operate. incorrect. setting. [C]
Wiring or the command pulse When using an MR-HDP01 Review the wiring and the
multiplication setting is manual pulse generator, command pulse
incorrect. check the wiring and the multiplication setting.
command pulse
multiplication setting
(assignment of TP0, TP1 and
[Pr. PT03] setting).
Power is not supplied to the A power supply is not Connect a power supply to
MR-HDP01 manual pulse connected to +5 V to 12 V +5 V to 12 V and 0 V of MR-
generator. and 0 V of MR-HDP01. HDP01.
An error is occurring on the Check if an error is occurring Remove the error of the [B]
servo system controller side. on the servo system servo system controller.
controller side.
The servo parameter setting Check the servo parameter Review the servo parameter
is incorrect on the servo setting on the servo system setting on the servo system
system controller side. controller side. controller side.
The position command has Check cumulative command Review the setting of the
not been inputted correctly. pulses using MR servo system controller or
Configurator2, and check if the servo program.
numerical values are
changed by inputting the
command.
RX (n + 3) F (cyclic Check if the controller does Set RX (n + 3) F to on (01h). [C]
communication ready) is off not set RX (n + 3) F to off
(00h). (00h).
The controller was stopped Check if the controller is Run the controller (RUN
(STOP status). (CC-Link IE stopped (STOP status). status). For the protocol
Field Network Basic- version compatible with the
compatible controller only) controller, contact the
(CC-Link IE Field Network controller manufacturer.
Basic protocol version 1 or
earlier)
An error occurred in the Check if an error occurs in Remove the error in
controller. (CC-Link IE Field the controller. accordance with the
Network Basic-compatible controller instruction manual.
controller only)
The servo motor speed does The setting of the speed Check the settings of the Review the settings of the [A]
not accelerate. Or the servo command, speed limit, or speed command, speed limit, speed command, speed limit, [B]
motor speed accelerates too electronic gear is not correct. and electronic gear. and electronic gear. [C]
much. The connection of the servo Check the wiring of U/V/W. Connect it correctly.
motor is incorrect.
The power supply voltage Check if the power supply Increase the power supply
dropped. voltage dropped. voltage.
The selection of SP1 (Speed Check SP1, SP2, and SP3, Review the settings of SP1, [A]
selection 1), SP2 (Speed and then check if the selected SP2, SP3, and speed. [C]
selection 2), or SP3 (Speed speed is correct.
selection 3) is incorrect in the
speed control mode or the
torque control mode.
The enabled/disabled Check if the enable/disable of Review the enabled/disabled
selection of the analog the analog override selection selection of Analog override.
override selection is incorrect specified in input device or by
in the positioning mode (point network is correct. Input
table method and program device: OVR (Analog override
method). selection) Network: C_OVR
(Analog override selection)
1 - 63

The servo motor speed does The input of VC (Analog Check if VC or the override Review the input of VC or the [A]
not accelerate. Or the servo override) or the setting of the value is correct. VC: Check Override setting. [C]
motor speed accelerates too Override (2DB0h) is incorrect the status display or I/O
much. in the positioning mode (point monitor of MR Configurator2.
table method and program Override value: Check
method). Override by reading.
The selections from the digital Check if the override level Review the wiring. Review the [C]
override selection 1 to digital ([%]) by input device or by settings of Digital override
override selection 4 are network is correct. Input selection 1 to Digital override
incorrect in the positioning device: OV0 to OV3 (Digital selection 4.
mode (indexer method). override selection 1 to Digital
override selection 4) Network:
C_OV0 to C_OV3 (Digital
override selection 1 to Digital
override selection 4)
The servo motor vibrates The estimated value of the If the servo motor may be Execute auto tuning or one- [A]
with low frequency. load to motor inertia ratio by driven with safety, repeat touch tuning to reset the load [B]
auto tuning is incorrect. acceleration and to motor inertia ratio. Set the [C]
When the load to motor deceleration several times to load to motor inertia ratio
inertia ratio is set by manual, complete auto tuning. Check correctly for the manual
the setting value is incorrect. if the load to motor inertia setting.
ratio is proper compared with
the actual ratio for the
manual setting.
The command from the Check the command from Review the command from
controller is unstable. the controller. the controller.
Check if the cable for a
command has any failure,
such as a disconnection.
Torque during Check the effective load ratio Reduce the effective load
acceleration/deceleration is during ratio by increasing
overshooting exceeding the acceleration/deceleration, acceleration/deceleration
limit of the servo motor when and check if torque exceeds time or reducing load.
the motor stops. the maximum torque.
The servo gain is low. Or the Check if the trouble is solved Adjust gains.
response of auto tuning is by increasing the auto tuning
low. response ([Pr. PA09]).
An unusual noise is The servo gain is low. Or the Check if the trouble is solved Adjust gains. [A]
occurring at the servo motor. response of auto tuning is by increasing the auto tuning [B]
low. response ([Pr. PA09]). [C]
A bearing is at the end of its If the servo motor can be When a noise occurs, the
life. driven safely, remove the bearing is at the end of its life.
load and check only the Replace the servo motor.
servo motor for a noise. When no noise occurs,
If the servo motor can be maintain the machine.
removed from the machine,
remove the servo motor
power cable to release the
brake, and check a noise by
rotating the servo motor with
the hands.
For a servo motor with an Check the brake release Review the brake release
electromagnetic brake, the timing. timing. Please consider that
brake release timing is not the electromagnetic brake
correct. has release delay time.
1 - 64

The servo motor vibrates. The servo gain is too high. Or Check if the trouble is solved Adjust gains. [A]
the response of auto tuning is by reducing the auto tuning [B]
too high. response ([Pr. PA09]). [C]
The machine is vibrating If the servo motor can be Adjust the machine
(resonating). driven safely, check if the resonance suppression filter.
trouble is solved by one-touch
tuning or adaptive tuning.
The load side is vibrating. If the servo motor can be Execute the advanced
driven safely, check if the vibration suppression control
trouble is solved by advanced II.
vibration suppression control
II.
Feedback pulses are being Check cumulative feedback Please take countermeasures
miscounted due to entered pulses using the status against noise by laying the
noise into an encoder cable. display (only [A]) or MR encoder cable apart from
Configurator2, and check if its power cables, etc.
numerical value is skipped.
There is a backlash between Check if there is a backlash Adjust the backlash on the
the servo motor and machine on the machine part. coupling and machine part.
(such as a gear and
coupling).
The rigidity of the servo motor Check the mounting part of Increase the rigidity of the
mounting part is low. the servo motor. mounting part by methods,
such as increasing the board
thickness and reinforcing the
part with ribs.
The connection of the servo Check the wiring of U/V/W. Connect it correctly.
motor is incorrect.
An unbalanced torque of the Check if the vibration varies Adjust the balance of the
machine is large. depending on the speed. machine.
The eccentricity due to a core Check the mounting Review the accuracy.
gap is large. accuracy of the servo motor
and machine.
A load for the shaft of the Check the load for the shaft Adjust the load for the shaft to
servo motor is large. of the servo motor. within the specifications of the
servo motor.
For the shaft permissible
load, refer to "HG-KN_-
S100/HG-SN_-S100 Servo
Motor Instruction Manual".
An external vibration Check the vibration from Prevent the vibration from the
propagated to the servo outside. external vibration source.
motor.
1 - 65

The rotation accuracy is low. The servo gain is low. Or the Check if the trouble is solved Adjust gains. [A]
(The rotation speed is response of auto tuning is by increasing the auto tuning [B]
unstable.) low. response ([Pr. PA09]). [C]
The torque is insufficient due Check instantaneous torque Reduce the load or use a
to large load. using the status display (only larger capacity servo motor.
[A]) or MR Configurator2,
and check if the load
exceeds the maximum
torque or torque limit value.
An unintended torque limit is Check if TLC (Limiting Cancel the torque limit.
enabled. torque) is on using the status
display or MR Configurator2.
The setting of the torque limit Check if the torque limit Set it correctly.
is incorrect. value is too low.
[A]: [Pr. PA11] and [Pr.
PA12], or analog input
[B]: Setting on the controller
side
[C]: [Pr. PA11] and [Pr.
PA12], or analog input
The command from the Check the ripple of the Review the command from
controller is unstable. command frequency with MR the controller. Check if the
Configurator2. cable for a command has
any failure, such as a
disconnection.
The machine vibrates The servo gain is low. Or the Check if the trouble is solved Adjust gains. [A]
unsteadily when it stops. response of auto tuning is by increasing the auto tuning [B]
low. response ([Pr. PA09]). [C]
The servo motor starts SON (Servo-on) has been on Check if SON and RD Review the sequence of [A]
rotating upon the power-on of at power-on. (Ready) are on using the SON. [C]
the servo amplifier. status display or MR
The servo motor starts Configurator2.
rotating upon servo-on.
An analog signal has been Check the status of the Review the timing of
inputted from the beginning. analog speed command or inputting analog signals.
the analog torque command
using the status display or
MR Configurator2.
The zero point of an analog Check if the servo motor Execute the VC automatic
signal deviates. rotates while 0 V is inputted offset or adjust the offset of
to the analog signal. the analog signal with [Pr.
PC37] or [Pr. PC38].
For a servo motor with an Check the brake release Review the brake release [A]
electromagnetic brake, the timing. timing. [B]
brake release timing is not [C]
correct.
The connection of the servo Check the wiring of U/V/W. Connect it correctly.
motor is incorrect.
1 - 66

The home position deviates For the dog type home Check if a fixed amount (in Adjust the dog position. [A]
at the home position return. position return, the point one revolution) deviates. [B]
where the dog turns off and [C]
the point where a Z-phase
pulse is detected (CR input
position) are too close.
The in-position range is too Check the setting of the in- Set a narrower in-position
large. position range in [Pr. PA10]. range.
The proximity dog switch is Check if the proximity dog Repair or replace the
faulty. Or the mounting of the signal is inputted correctly. proximity dog switch. Adjust
proximity dog switch is the mounting of the proximity
incomplete. dog switch.
The program on the Check the program on the Review the programs on the
controller side is incorrect. controller side, such as home controller side.
position address settings or
sequence programs.
The position deviates during The position command and Check if "cumulative Review the position [A]
operation after the home actual machine position are feedback pulses × travel command and electronic [B]
position return. different. distance per pulse" matches gear setting. [C]
the actual machine position.
Check if "cumulative
feedback pulses × feed
length multiplication"
matches the actual machine
position.
An alarm or warning is Check if an alarm or warning Check the contents of the
occurring. is occurring. alarm/warning, and remove
its cause.
The servo gain is low. Or the Check if the trouble is solved Adjust gains.
response of auto tuning is by increasing the auto tuning
low. response ([Pr. PA09]).
For the geared servo motor, Check the following settings. Review the calculation of the
the reduction ratio is not [A]: Number of command reduction ratio.
calculated correctly. input pulses per
revolution ([Pr. PA05]) or
electronic gear ([Pr.
PA06] and [Pr. PA07])
[B]: Number of pulses per
revolution, travel
distance (setting on the
controller side)
[C]: Number of command
input pulses per
revolution ([Pr. PA05]) or
electronic gear ([Pr.
PA06] and [Pr. PA07])
The in-position range is too Check the setting of the in- Set a narrower in-position
large. position range in [Pr. PA10]. range.
The command pulses were Check if the command value Please take [A]
miscounted due to noise. of the controller and the countermeasures against [C]
number of cumulative noise for the cable for a
command pulses are command.
matched. Review the shield procedure
of the command cable.
The cable for a command is Check if the command value Repair the cable for a
connected loosely or of the controller and the command.
disconnected. number of cumulative
command pulses are
matched.
1 - 67

The position deviates during The frequency of the pulse Check if the pulse train Review the pulse train [A]
operation after the home train command is too high. command frequency is within command frequency. Select [C]
position return. the range of specifications. a filter according to the pulse
It is 500 kpulses/s or less for train command frequency
the open-collector type. It is from "Command input pulse
4 Mpulses/s or less for the train filter selection" in [Pr.
differential line driver type. PA13].
The cable for a command is Check the ripple of the Shorten the wiring length. It
too long. command pulse with an must be 10 m or shorter for
oscilloscope. the differential line driver
type and 2 m or shorter for
the open-collector type.
SON (Servo-on) turned off Check if SON turns off during Review the wiring or
during operation. operation using the status sequence so that SON does
display or MR Configurator2. not turn off during operation.
CR (Clear) or RES (Reset) Check if CR or RES turns on Review the wiring or
turned on during operation. during operation using the sequence so that CR or RES
status display or MR does not turn on during
Configurator2. operation.
The setting of point tables Check if a time period from Review the point table setting.
and start timing is incorrect. after switching timing of point Review the start timing.
table setting value and point
table No. until a start timing
is 3 ms or more.
The program, start timing, etc. Check if a time period from Review the controller [A]
are incorrect. after switching timing of BCD programs.
input program and point table
No. until a start timing is 3
ms or more, etc.
Wiring of the MR-HDP01 The input value from the MR- Review the wiring. [A]
manual pulse generator or HDP01 manual pulse Set the multiplication setting [C]
setting of "manual pulse generator and the command correctly.
generator multiplication" ([Pr. position do not match.
PT03], TP0 (manual pulse
generator multiplication 1),
TP1 (manual pulse generator
multiplication 2)) is incorrect.
A mechanical slip occurred. Check the machine part if Adjust the machine part. [A]
Or the backlash of the slip or backlash occurs. [B]
machine part is large. [C]
For the absolute position The servo motor was rotated Check if the servo motor was Extend the acceleration time. [B]
detection system, a at a speed exceeding the accelerated suddenly to [C]
restoration position deviates maximum permissible speed 6000 r/min by an external
at restoration of power. at a power failure (6000 r/min) force.
by an external force during
servo amplifier power-off.
(The acceleration time was
0.2 s or less.)
The servo amplifier power Check if the servo amplifier Review the power-on timing.
was turned on while the servo power was turned on while
motor was rotated at a speed the servo motor was rotated
exceeding 3000 r/min by an at a speed exceeding 3000
external force. r/min by an external force.
1 - 68

Overshoot/undershoot The servo gain is low or too Check the velocity waveform Adjust the response of auto [A]
occurs. high. with a graph on MR tuning and execute the gain [B]
The response of auto tuning Configurator2, and check if adjustment again. [C]
is low or too high. overshoot/undershoot is
occurring.
The capacity is insufficient, or Check the instantaneous Reduce the effective load
the maximum torque is torque using the status ratio by increasing
insufficient due to too large display, and check if the acceleration/deceleration time
load. maximum torque exceeds the or reducing load.
torque limit value.
The setting of the torque limit Check the instantaneous Review the torque limit
is incorrect. torque using the status setting.
display, and check if the
maximum torque exceeds the
torque limit value.
The backlash of the machine Check if there is a backlash Adjust the backlash on the
part is large. on the machine part. coupling and machine part.
Communication with the The communication setting is Check the communication Set the communication [A]
servo amplifier fails using incorrect. settings, such as the baud settings correctly. [B]
MR Configurator2. rate and ports. [C]
(For details, refer to Help of The model being connected Check if the model selection Set the model selection
MR Configurator2.) differs from the model set in is set correctly. correctly.
the model selection.
The driver is not set correctly. In the device manager on the Delete an unknown device or
personal computer, check if other devices, cycle the
"MITSUBISHI MELSERVO power of the servo amplifier,
USB Controller" is being and then set the driver again
displayed under the USB according to Found New
(Universal Serial Bus) Hardware Wizard.
controller.
They are off-line. Check if they are off-line. Set them to on-line.
A communication cable is Check if the communication Replace the communication
malfunctioning. cable has any failure such as cable.
damage.
For a servo motor with an The electromagnetic brake Remove the servo motor and Replace the servo motor. [A]
electromagnetic brake, the has a failure due to the end of all the wiring from the [B]
brake went out. its life. For the life of the machine, and check if the [C]
electromagnetic brake, refer servo motor shaft can be
to "HG-KN_-S100/HG-SN_- rotated by the hands.
S100 Servo Motor Instruction (If it is rotated by the hands,
Manual". the brake has a failure.)
The coasting distance of the The load was increased and Check if the load was Reduce the load. [A]
servo motor became longer. the permissible load to motor increased. [B]
inertia ratio was exceeded. [C]
An external relay is Check if the external relay or Replace the external relay.
malfunctioning. Or the wiring wiring connected to MBR Or review the wiring.
of MBR (Electromagnetic (Electromagnetic brake
brake interlock) is incorrect. interlock) is malfunctioning.
The electromagnetic brake Remove the servo motor and Replace the servo motor.
has a failure due to the end of all the wiring from the
its life. For the life of the machine, and check if the
electromagnetic brake, refer servo motor shaft can be
to "HG-KN_-S100/HG-SN_- rotated by the hands.
S100 Servo Motor Instruction (If it is rotated by the hands,
Manual". the brake has a failure.)
The program operation is not The command speed of the An abnormal value such as 0 Review the program. [A]
in progress. positioning operation is low. [r/min] has been specified for
the servo motor speed.
The program stops in a state The program input number Review the program or signal
of waiting for an external set with the SYNC command to use.
signal to turn on. does not match with the
actual inputted signal.
1 - 69

A point table was executed, A positioning to the same The operation start with the Review the setting of the [A]
but the operation did not position is repeated. same point table number is point table or the operation [C]
start. repeated. procedure.
Automatic continuous Review the setting of the
operation "8, 9, 10, 11" is point table or the operation
selected in the sub function of procedure.
the point table operation, and
a positioning to the same
point is endlessly repeated.
The electromagnetic brake The wiring is incorrect. Check the SBC output signal. Review the output signals. [B]
cannot be released. A signal of an output device is Check if the output device Review the wiring or load.
has not been outputted cable is wired correctly. Or
correctly. check if the load of the output
device is within the
specifications.
Modbus RTU communication The servo amplifier is not set [A]: Check if "communication [A]: Select Modbus RTU [A]
is not established. to Modbus RTU protocol selection" in [Pr. protocol. [C]
communication protocol. PC71] is correctly set. [C]: Select RS-485
[C]: Check if "Function communication (Modbus
selection N-2" in [Pr. RTU).
PN08] is correctly set.
The communication setting is [A]: Check if [Pr. PC70 [A]: Check if the station No.
not set correctly. Modbus RTU set in [Pr. PC70] and the
communication station station No. of the Query
number setting] is set message are matched.
correctly. [C]: Check if the station No.
[C]: When the setting of the set in [Pr. PC70] or the
identification number identification number
setting rotary switch is setting rotary switch, and
"0", check if [Pr. PC70 the station No. of the
Modbus RTU Query message are
communication station matched.
number setting] is set
correctly. When the
setting of the identification
number setting rotary
switch is other than "0",
check if the identification
number setting rotary
switch is set correctly.
Check if "Modbus RTU Check "Modbus RTU
communication parity communication parity
selection" in [Pr. PF45] is setselection" and the parity
correctly. setting of the controller if they
are matched together.
Check if "Modbus RTU Check "Modbus RTU
communication baud rate communication baud rate
selection" in [Pr. PC71] is set selection" and the
correctly. communication baud rate
setting of the controller if
they are matched together.
The servo amplifier is not [A]: Check if the servo [A]: Use a servo amplifier
compatible with Modbus RTU amplifier was manufactured in May
communication. manufactured in May 2015 or later.
2015 or later. [C]: Use a servo amplifier
[C]: Check if the software with software version A4
version of the servo or later.
amplifiers is A4 or later.
damage.
1 - 70

RS-422 communication The servo amplifier is not set Check if "communication Select RS-422 [A]
(Mitsubishi Electric general- to RS-422 communication protocol selection" in [Pr. communication protocol.
purpose AC servo protocol) protocol. PC71] is set correctly.
is not established. The communication setting is Check if [Pr. PC20 Station Check if the station No. set in
not set correctly. number setting] is set [Pr. PC20 Station number
correctly. setting] and the station No.
data from the master station
are matched.
Check if "RS-422 Check "RS-422
communication baud rate communication baud rate
selection" in [Pr. PC21] is set selection" and the
correctly. communication baud rate
setting of the controller if
they are matched together.
damage.
No communication is The servo amplifier is not set Check if “communication Select the Ethernet [C]
performed using CC-Link IE to the Ethernet function selection" of [Pr. communication.
Field Network Basic, SLMP, communication. PN08 Function selection N-2]
or Modbus/TCP. (Only with servo amplifiers is correctly set.
with software version A4 or
later)
IP address is not set When the setting of the When the setting of the
correctly. identification number setting identification number setting
rotary switch is "0", check if rotary switch is "0", check if
[Pr. PN11 IP address setting [Pr. PN11 IP address setting
1] to [Pr. PN14 IP address 1] to [Pr. PN14 IP address
setting 4] are set correctly. setting 4] are matched with
When the setting of the the IP address specification
identification number setting of the controller.
When the setting of the
rotary switch is other than "0",
check if [Pr. PN11 IP address identification number setting
setting 1] to [Pr. PN13 IP rotary switch is other than
address setting 3] are set "0", check if [Pr. PN11 IP
correctly. address setting 1] to [Pr.
PN13 IP address setting 3]
and the setting of the
identification number setting
rotary switch are matched
with the IP address
specification of the controller.
Check if [Pr. PN15 Subnet Check if [Pr. PN15 Subnet
mask setting 1] to [Pr. PN18 mask setting 1] to [Pr. PN18
Subnet mask setting 4] are Subnet mask setting 4] are
set correctly. set correctly.
Check if [Pr. PN19 Default Check if [Pr. PN19 Default
gateway setting 1] to [Pr. gateway setting 1] to [Pr.
PN22 Default gateway setting PN22 Default gateway setting
4] are set correctly. 4] are set correctly.
The IP address filter is not Check if [Pr. PN24 IP Check if the parameter
set correctly. address filter 1] to [Pr. PN27 setting values match the
IP address filter 4] are set address of external devices.
correctly.
Check if [Pr. PN28 IP Check if the parameter
address filter 2 range setting values are set
selection] to [Pr. PN30 IP correctly.
address filter 4 range
selection] are set correctly.
1 - 71

No communication is The designated operation IP Check if [Pr. PN31 Check if the parameter [C]
performed using CC-Link IE address is not set correctly. Designated operation IP setting values match the IP
Field Network Basic, SLMP, address 1] to [Pr. PN34 address of the controller that
or Modbus/TCP. Designated operation IP transmits commands.
address 4] are set correctly.
Check if [Pr. PN35 Check if the parameter
Designated operation IP setting values are set
address filter 3 range correctly.
selection] and [Pr. PN36
Designated operation IP
address filter 4 range
selection] are set correctly.
An Ethernet cable is Check if the Ethernet cable Replace the Ethernet cable.
malfunctioning. has any failure such as
damage.
When CC-Link IE Field An alarm or warning is Check if an alarm or warning Check the contents of the
Network Basic is used, the occurring. is occurring. alarm/warning, and remove
servo motor stopped while its cause.
the control command is on. The link device (cyclic Check if the controller does Turn on the cyclic
communication ready) is off. not turn off the cyclic communication ready
communication ready command.
command.
An Ethernet cable was Check if the cable is Connect it correctly.
disconnected. disconnected from the
connector (CN1).
An Ethernet cable is Check if the Ethernet cable Replace the Ethernet cable.
malfunctioning. has any failure such as
damage.
1 - 72
2. DRIVE RECORDER
2. DRIVE RECORDER
2.1 How to use the drive recorder
POINT
The drive recorder does not operate in the following conditions.
The graph function of MR Configurator2 is in use.
The machine analyzer function is in use.
[Pr. PF21] is set to "- 1".
The controller is not connected (except in the test operation mode).
When the following alarms occur, the drive recorder does not operate.
[AL. 10.1 Voltage drop in the power]
[AL. 12 Memory error 1 (RAM)]
[AL. 15 Memory error 2 (EEP-ROM)]
[AL. 16 Encoder initial communication error 1]
[AL. 17 Board error]
[AL. 19 Memory error 3 (Flash-ROM)]
[AL. 1A Servo motor combination error]
[AL. 1E Encoder initial communication error 2]
[AL. 1F Encoder initial communication error 3]
[AL. 25 Absolute position erased]
[AL. 37 Parameter error]
[AL. 888/88888 Watchdog]
When the graph is displayed with MR Configurator2, the drive recorder function
is disabled. After the graph function is completed, passing time set with [Pr.
PF21] or cycling the power of the servo amplifier enables the drive recorder
function again. For MR-JE-_A, enabling/disabling the drive recorder function can
be confirmed with the display (in the diagnostic mode).
When an alarm occurs in the servo amplifier, conditions of the servo amplifier (such as the motor speed and
droop pulses) before/after alarm occurrence are recorded. You can refer to the recorded data with MR
Configurator2.
The drive recorder records sixteen data at alarm occurrences in the past. After that, recording a new data
deletes the oldest one.
2- 1
2. DRIVE RECORDER
(1) Trigger setting of the drive recorder

To operate the drive recorder only for a specified alarm, set "Drive recorder arbitrary alarm trigger
setting" ([Pr. PA23]). For the settings, refer to explanations for [Pr. PA23] in each instruction manual.
When "Drive recorder arbitrary alarm trigger setting" ([Pr. PA23]) is set to "0 0 0 0" (initial value), the
drive recorder operates for alarms expect the ones described in above POINT.
(2) Recordable data by drive recorder

When "Drive recorder arbitrary alarm trigger setting" ([Pr. PA23]) is set to "0 0 0 0" (initial value), the
drive recorder records data described in the standard column in table 2.1 to 2.3 for all alarms. When you
set an alarm in table 2.1 to 2.3 to [Pr. PA23], each data described in the alarm column is recorded.
When you set an alarm unlisted in table 2.1 to 2.3, data described in the standard column are recorded.
Refer to table 2.4 for descriptions of each signal.
(3) When the servo amplifier power is turned off during data storage (immediately after alarm occurrence),
data at alarm occurrence may not be recorded normally. When the following alarms occur, data at alarm
occurrence may not be recorded depending on its circumstances.
[AL. 13 Clock error]
[AL. 14 Control process error]
[AL. 34 SSCNET receive error 1]
[AL. 36 SSCNET receive error 2]
[AL. 8C Network module communication error]
2- 2
2. DRIVE RECORDER
Table 2.1 MR-JE-_A

Measure-
Sampling
Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Data 8 ment time
time [ms]
[ms]
Analog Motor Torque Current Droop Speed Bus Effective 0.888 227
speed command pulses command voltage load ratio
Standard (1 pulse)
Digital SON EM2/EM1 ALM2 INP MBR RD STO IPF
(Note)
AL. 10 (1 pulse)
(Note)
Analog Motor Torque ABS Position Current Encoder Encoder 0.888 227
speed counter within one- command error error
AL. 20 revolution counter 1 counter 2
(Note)
(Note)
Analog Motor Torque Current Position Bus U-phase V-phase 0.888 227
speed command within one- voltage current current
AL. 24 revolution feedback feedback
(Note)
Analog Motor Torque Current Droop Bus Regene- Effective 56.8 14563
speed command pulses voltage rative load load ratio
AL. 30 (1 pulse) ratio
(Note)
Analog Motor Torque Current Command Position Speed Bus 0.888 227
speed command pulse within one- command voltage
AL. 31 frequency revolution
(Note)
Analog Motor Torque Current Bus Effective U-phase V-phase 0.444 113
speed command voltage load ratio current current
AL. 32 feedback feedback
(Note)
Analog Motor Torque Current Speed Bus Regene- Effective 3.5 910
speed command command voltage rative load load ratio
AL. 33 ratio
(Note)
Analog Motor Torque Current Command Droop Speed Bus 0.888 227
speed command pulse pulses command voltage
AL. 35 frequency (1 pulse)
(Note)
Analog Motor Torque Current Internal Tempera- Bus Effective 56.8 14563
speed command temperature of voltage load ratio
ture of motor
AL. 46 encoder thermistor
(Note)
Analog Motor Torque Current Droop Overload Bus Effective 56.8 14563
speed command pulses alarm voltage load ratio
(100 margin
AL. 50 pulses)
(Note)
(100 margin
AL. 51 pulses)
(Note)
Analog Motor Torque Current Droop Speed Bus Error 3.5 910
speed command pulses command voltage excessive
(100 alarm
AL. 52 pulses) margin
Digital SON EM2/EM1 ALM2 INP MBR RD STO TLC
(Note)
Note. This signal is not used for MR-JE servo amplifiers.
2- 3
2. DRIVE RECORDER
Table 2.2 MR-JE-_B

Measure-
Sampling
time [ms]
[ms]
Standard (1 pulse)
Digital CSON EMG ALM2 INP MBR RD STO IPF
(Note)
AL. 10 (1 pulse)
(Note)
(Note)
(Note)
(Note)
(Note)
(Note)
(Note)
AL. 33 ratio
(Note)
(Note)
ture of motor
(Note)
(100 margin
AL. 50 pulses)
(Note)
(100 margin
AL. 51 pulses)
(Note)
(100 alarm
Digital CSON EMG ALM2 INP MBR RD STO TLC
(Note)
2- 4
2. DRIVE RECORDER
Table 2.3 MR-JE-_C

Measure-
Sampling
time [ms]
[ms]
Standard (1 pulse)
(Note)
AL. 10 (1 pulse)
(Note)
(Note)
(Note)
(Note)
(Note)
(Note)
(Note)
AL. 33 ratio
(Note)
(Note)
ture of motor
(Note)
(100 margin
AL. 50 pulses)
(Note)
(100 margin
AL. 51 pulses)
(Note)
(100 alarm
Digital SON EM2/EM1 ALM2 INP MBR RD STO TLC
(Note)
2- 5
2. DRIVE RECORDER
Table 2.4 Signal explanations

Signal name Description Unit
Motor speed The servo motor speed is displayed. [r/min]
Analog
Torque The servo motor torque is displayed. [0.1%]

The value of torque occurring is displayed in real time by considering a rated torque as
100%.
Current command This indicates the current command applying to the servo motor. [0.1%]
Droop pulses This indicates the number of droop pulses in the deviation counter in units of 1 pulse. [pulse]
(1 pulse)
Droop pulses This indicates the number of droop pulses in the deviation counter in units of 100 pulses. [100 pulses]
(100 pulses)
Speed command This indicates the speed command applying to the servo motor. [r/min]
Bus voltage This indicates the bus voltage at the converter of the servo amplifier. [V]
Effective load ratio The continuous effective load torque is displayed. This indicates the effective value for [0.1%]
past 15 seconds.
ABS counter The travel distance from the home position is displayed as multi-revolution counter value [rev]
of the absolution position encoder in the absolution position detection system.
Position within one- The position within one revolution is displayed in units of encoder pulses. [16 pulses]
revolution
Encoder error This indicates the cumulative number of errors during a communication with the encoder. [times]
counter 1
Encoder error The same as encoder error counter 1 [times]
counter 2
U-phase current This indicates the U-phase current value applying to the servo motor in internal units.
feedback
V-phase current This indicates the V-phase current value applying to the servo motor in internal units.
feedback
Regenerative load The ratio of regenerative power to permissible regenerative power is displayed in [0.1%]
ratio percentage.
Command pulse This indicates the command pulse frequency. [1.125 kpps]
frequency
Internal temperature The encoder inside temperature detected by the encoder is displayed. [°C]
of encoder
Temperature of motor The thermistor temperature is displayed for the rotary servo motor with a thermistor. [°C]
thermistor
Overload alarm This indicates margins to the levels which trigger [AL. 50 Overload 1] and [AL. 51 [0.1%]
margin Overload 2] in percentage. When the value becomes 0%, the overload alarm occurs.
Error excessive alarm This indicates a margin to the level which triggers the error excessive alarm in units of [pulse]
margin encoder pulses. When the value becomes 0 pulse, the error excessive alarm occurs.
CSON This indicates the status of the servo-on signal from the controller.
Digital
SON This indicates the SON status of the external input signal.
EMG This indicates the status of the emergency stop input.
EM2/EM1 This indicates the EM2/EM1 status of the external input signal.
ALM2 This turns on when an alarm is detected in the servo amplifier. This changes faster than
ALM of the external output signal.
INP This indicates the INP status of the external output signal.
MBR This indicates the MBR status of the external output signal.
RD This indicates the RD status of the external output signal.
STO (Note) This indicates the STO status of the external input signal.
IPF This turns on when an instantaneous power failure occurs.
2- 6
2. DRIVE RECORDER
2.2 How to display drive recorder information
Select "Diagnosis" and then "Drive Recorder" from

the menu bar of MR Configurator2. The window
shown in the right-hand image is displayed.
(a)
(b)
(c)
(a) Click Waveform-Display to display the

graph preview window which shows data
before and after alarm occurrence.
For operating the graph preview window,
refer to Help of MR Configurator2.
(b) Click Alarm onset data-Display to display

each data at alarm occurrence.
(c) Click History Clear to delete all data at alarm occurrence recorded in the servo amplifier. After
clicking History Clear, cycle the power of the servo amplifier. This restart takes longer time than
usual due to the deletion of data.
2- 7
2. DRIVE RECORDER
MEMO
2- 8
APPENDIX
APPENDIX
App. 1 Detection points of [AL. 25], [AL. 92], and [AL. 9F]
The following diagram shows detection points of [AL. 25 Absolute position erased], [AL. 92 Battery cable
disconnection warning], and [AL. 9F Battery warning].
Servo amplifier Servo motor encoder
[AL. 9F] [AL. 25], [AL. 92]

Detection point Detection point
CN4 CN2
Step-down Position/speed
Battery circuit detection circuit
(6 V 3.4 V)
App. - 1
REVISIONS
*The manual number is given on the bottom left of the back cover.
Revision Date *Manual Number Revision
Nov. 2014 SH(NA)030166ENG-A First edition
Mar. 2015 SH(NA)030166ENG-B The contents of Modbus RTU and simple cam are added.
Section 1.2 [AL. 8A.2], [AL. 8E.6], [AL. 8E.7], and [AL. 8E.8] are added.
Section 1.3 [AL. F5_] and [AL. F6_] are added.
Section 1.4 [AL. 30.1] (4) is partially changed.
[AL. 8A] is partially changed.
[AL. 8A.2] is added.
[AL. 8E] is partially changed.
[AL. 8E.6] and [AL. 8E.7] are added.
[AL. 96.1] and [AL. 96.2] are partially changed.
[AL. E7] is partially changed.
[AL. F5] and [AL. F6] are added.
Section 1.6 A part of "The servo motor does not operate." is changed.
A part of "The servo motor speed does not accelerate. Or the
servo motor speed accelerates too much." is changed.
A part of "The position deviates during operation after the
home position return." is changed.
A part of "Communication with the servo amplifier fails using
MR Configurator2." is changed.
"Modbus RTU communication is not established." is added.
"RS-422 communication (Mitsubishi general-purpose AC
servo protocol) is not established." is added.
Mar. 2017 SH(NA)030166ENG-C The contents of MR-JE-C are added.
3. Additional instructions
(1) Wiring Partially added.
(3) Corrective actions Partially added.
«About the manual» Model names are added.
Section 1.1 Model names are added and partially changed.
Section 1.2 Partially added.
Section 1.3 Partially added.
Section 1.4 [C] is added to the target column and partially added.
Section 2.1 Table is added and partially changed.
Aug. 2017 SH(NA)030166ENG-D The contents of MR-JE-C are added.
3. Additional instructions Partially changed.
Section 1.2 Partially changed.
Oct. 2018 SH(NA)030166ENG-E The contents of Modbus RTU and positioning mode of MR-JE-C are added.
Section 1.2 [AL. 11.1] is added.
Section 1.3 [AL. 97.2] and [AL. F4.9] are added.
Section 1.4 [AL. 11.1] is added and partially changed.
Section 1.5 [AL. 97.2] and [AL. F4.9] are added and partially changed.
Nov. 2018 SH(NA)030166ENG-F The alarm is added.
Section 1.2 [AL. 52.6] is added.
Section 1.4 [AL. 52.1] is partially added and [AL. 52.6] is added.
This manual confers no industrial property rights or any rights of any other kind, nor does it confer any patent licenses.
Mitsubishi Electric Corporation cannot be held responsible for any problems involving industrial property rights which
may occur as a result of using the contents noted in this manual.
 2014 MITSUBISHI ELECTRIC CORPORATION
MELSERVO and CC-Link IE are trademarks or registered trademarks of Mitsubishi Electric Corporation in Japan and/or other
countries.
Ethernet is a registered trademark of Fuji Xerox Co., Ltd. in Japan.
All other product names and company names are trademarks or registered trademarks of their respective companies.
Warranty
1. Warranty period and coverage
We will repair any failure or defect hereinafter referred to as "failure" in our FA equipment hereinafter referred to as the "Product"
arisen during warranty period at no charge due to causes for which we are responsible through the distributor from which you
purchased the Product or our service provider. However, we will charge the actual cost of dispatching our engineer for an on-site
repair work on request by customer in Japan or overseas countries. We are not responsible for any on-site readjustment and/or trial
run that may be required after a defective unit are repaired or replaced.
[Term]
The term of warranty for Product is twelve (12) months after your purchase or delivery of the Product to a place designated by you or
eighteen (18) months from the date of manufacture whichever comes first (“Warranty Period”). Warranty period for repaired Product
cannot exceed beyond the original warranty period before any repair work.
[Limitations]
(1) You are requested to conduct an initial failure diagnosis by yourself, as a general rule.
It can also be carried out by us or our service company upon your request and the actual cost will be charged. However, it will not
be charged if we are responsible for the cause of the failure.
(2) This limited warranty applies only when the condition, method, environment, etc. of use are in compliance with the terms and
conditions and instructions that are set forth in the instruction manual and user manual for the Product and the caution label
affixed to the Product.
(3) Even during the term of warranty, the repair cost will be charged on you in the following cases;
(i) a failure caused by your improper storing or handling, carelessness or negligence, etc., and a failure caused by your
hardware or software problem
(ii) a failure caused by any alteration, etc. to the Product made on your side without our approval
(iii) a failure which may be regarded as avoidable, if your equipment in which the Product is incorporated is equipped with a
safety device required by applicable laws and has any function or structure considered to be indispensable according to a
common sense in the industry
(iv) a failure which may be regarded as avoidable if consumable parts designated in the instruction manual, etc. are duly
maintained and replaced
(v) any replacement of consumable parts (battery, fan, smoothing capacitor, etc.)
(vi) a failure caused by external factors such as inevitable accidents, including without limitation fire and abnormal fluctuation of
voltage, and acts of God, including without limitation earthquake, lightning and natural disasters
(vii) a failure generated by an unforeseeable cause with a scientific technology that was not available at the time of the shipment
of the Product from our company
(viii) any other failures which we are not responsible for or which you acknowledge we are not responsible for
2. Term of warranty after the stop of production

(1) We may accept the repair at charge for another seven (7) years after the production of the product is discontinued. The
announcement of the stop of production for each model can be seen in our Sales and Service, etc.
(2) Please note that the Product (including its spare parts) cannot be ordered after its stop of production.
3. Service in overseas countries

Our regional FA Center in overseas countries will accept the repair work of the Product. However, the terms and conditions of the
repair work may differ depending on each FA Center. Please ask your local FA center for details.
4. Exclusion of loss in opportunity and secondary loss from warranty liability
Regardless of the gratis warranty term, Mitsubishi shall not be liable for compensation to:
(1) Damages caused by any cause found not to be the responsibility of Mitsubishi.
(2) Loss in opportunity, lost profits incurred to the user by Failures of Mitsubishi products.
(3) Special damages and secondary damages whether foreseeable or not, compensation for accidents, and compensation for
damages to products other than Mitsubishi products.
(4) Replacement by the user, maintenance of on-site equipment, start-up test run and other tasks.
5. Change of Product specifications

Specifications listed in our catalogs, manuals or technical documents may be changed without notice.
6. Application and use of the Product
(1) For the use of our General-Purpose AC Servo, its applications should be those that may not result in a serious damage even if any
failure or malfunction occurs in General-Purpose AC Servo, and a backup or fail-safe function should operate on an external
system to General-Purpose AC Servo when any failure or malfunction occurs.
(2) Our General-Purpose AC Servo is designed and manufactured as a general purpose product for use at general industries.
Therefore, applications substantially influential on the public interest for such as atomic power plants and other power plants of
electric power companies, and also which require a special quality assurance system, including applications for railway companies
and government or public offices are not recommended, and we assume no responsibility for any failure caused by these
applications when used
In addition, applications which may be substantially influential to human lives or properties for such as airlines, medical treatments,
railway service, incineration and fuel systems, man-operated material handling equipment, entertainment machines, safety
machines, etc. are not recommended, and we assume no responsibility for any failure caused by these applications when used.
We will review the acceptability of the abovementioned applications, if you agree not to require a specific quality for a specific
application. Please contact us for consultation.
SH(NA)030166ENG-F
General-Purpose AC Servo
MELSERVO-JE Servo amplifier INSTRUCTION MANUAL (TROUBLE SHOOTING)

MELSERVO-JE Servo amplifier
INSTRUCTION MANUAL (TROUBLE SHOOTING)
MR-JE INSTRUCTIONMANUAL
MODEL (TROUBLESHOOTING)
MODEL
CODE 1CW710
F
HEAD OFFICE: TOKYO BLDG MARUNOUCHI TOKYO 100-8310
F
This Instruction Manual uses recycled paper.

SH(NA)030166ENG-F(1811)MEE Printed in Japan Specifications are subject to change without notice.

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General-Purpose AC Servo

MELSERVO-JE Servo amplifier INSTRUCTION MANUAL (TROUBLE SHOOTING)

This Instruction Manual uses recycled paper.

Indicates that incorrect handling may cause hazardous conditions,

Indicates that incorrect handling may cause hazardous conditions,

Indicates what must be done. For example, grounding is indicated by .

2. To prevent injury, note the following.

(3) Corrective actions

This Instruction Manual covers the following models.

The symbols in the target column mean as follows.

1. SERVO AMPLIFIER TROUBLESHOOTING 1- 1 to 1-72

1.1 Explanations of the lists .................................................................................................................... 1- 1

2.1 How to use the drive recorder........................................................................................................... 2- 1

APPENDIX App. - 1 to App. - 1

1. SERVO AMPLIFIER TROUBLESHOOTING

1.1 Explanations of the lists

(1) No./Name/Detail No./Detail name

(2) Stop method

(3) Alarm deactivation

(4) Alarm code

1.2 Alarm list

Stop Alarm code

Memory error 3 19.2 Flash-ROM error 2 DB

30.1 Regeneration heat error DB

30 Regenerative error 30.2 Regeneration signal error DB 0 0 1

34.1 SSCNET receive data error SD

Stop Alarm code

36 SSCNET receive error 2 36.1 SD

Stop Alarm code

time-out error/serial 8A.1 error/serial communication time- SD

Series Servo motor

SD: Forced stop deceleration

1.3 Warning list

Home position return Home position return abnormal

1.4 Remedies for alarms

Alarm No.: 10 Name: Undervoltage

Alarm No.: 11 Name: Switch setting error

Alarm No.: 12 Name: Memory error 1 (RAM)

Alarm No.: 13 Name: Clock error

Alarm No.: 14 Name: Control process error

Alarm No.: 15 Name: Memory error 2 (EEP-ROM)

Alarm No.: 16 Name: Encoder initial communication error 1

Alarm No.: 16 Name: Encoder initial communication error 1

Alarm No.: 17 Name: Board error

Alarm No.: 19 Name: Memory error 3 (Flash-ROM)

Alarm No.: 1A Name: Servo motor combination error

Alarm No.: 1E Name: Encoder initial communication error 2

Alarm No.: 1F Name: Encoder initial communication error 3

Alarm No.: 20 Name: Encoder normal communication error 1

Alarm No.: 20 Name: Encoder normal communication error 1

Alarm No.: 21 Name: Encoder normal communication error 2

Alarm No.: 21 Name: Encoder normal communication error 2

Alarm No.: 24 Name: Main circuit error

Alarm No.: 25 Name: Absolute position erased

Alarm No.: 30 Name: Regenerative error

Alarm No.: 31 Name: Overspeed

Alarm No.: 32 Name: Overcurrent

Alarm No.: 33 Name: Overvoltage

Alarm No.: 34 Name: SSCNET receive error 1