Case Study On Titan

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CASE STUDY ON THE MUSINGS OF

TITAN 
Q. Analyse the case in detail and explain the segmentation criteria for Titan watches, and
also explain in detail your strategy to target the segmented market. 

There are various types of customers, each with their own set of requirements. When it comes to
market segmentation, need-based segmentation is the indisputable champion. It's possible that a
segment has another useful identifying trait that can be used to identify it. A variety of
perspectives are imbibed by the variable by which a market is split.

The Titan watch has segmented its business into three main categories:  

 Mid-premium segment
 Focus on youth
 Luxury 
The titan was founded in 1984, and 96 years later, they have opted to seek specialised niches,
something no other competitor brand has done before. As a result, they gambled and were
rewarded handsomely. To make money, survive, maintain market share, and lead successfully, we
must first meet the wants and desires of our clients and as the customers come in all forms and
sizes, each with their own set of requirements.

Market Segmentation:
According to Philips Kotler, market segmentation can be defined as – “The act of dividing a market
into distinct groups of buyers who might require separate products and/or marketing mixes.” 

According to Wendell Smith, marketing segmentation can be defined as marketing segmentation can
be defined as – “Consists of heterogeneous market as a number of smaller homogeneous markets in
response to differing product preferences among important market segments.” 

The Titan’s Segmentation Criteria for Watches are differentiable, accessible, actionable,


measurable, substantial and profitable. 

The following is my take on segmented market targeting: -

A market segmentation plan, in my perspective, divides our client or business base along
demographic, regional, behavioural, or psychographic lines, or a mix of these factors. A commercial
strategy for splitting a large target market into smaller, more manageable divisions is market
segmentation. I noticed the importance of market segmentation through the titan watches case
study market, and they targeted their market primarily on these three criteria:
 Mid-premium segment-Provide superior service and design.
 Focus on youth -Providing better designs. 
 Luxury- Above-average products and services.

Types of Market Segmentation: 

1.Titan's geographic segmentation- It is primarily based on rural and urban areas. It has Sonata for
the rural market and Fast Track, HTSE for the urban market.
2. Psychographic Segmentation -It’s a sort of market segmentation used in marketing research that
divides customers into sub-groups based on similar psychological characteristics, such as
subconscious or conscious beliefs, desires, and priorities, in order to explain and predict customer
behaviour.

3.Behavioural Segmentation It is the process of breaking a large consumer or company market,


various range, based on occasion as formal wear, fashion etc. For example, Titan introduced Flip for
its loyal customers.

My strategy to target the segmented market

 Due to emerge the fashion trends Indian prefers have different variety watch in
different occasion. So, nowadays most of the Indian has possess more than one
watch. Furthermore, with the improve technology in India, online selling is a great
distribution channel for Titan. Through the online selling Titan can gain more market
share.
 Titan should let consumer to know that its product is very unique and able offer a
wristwatch which has many functions, high-tech design, price affordable, good
quality and services which competitors are difficult to duplicate it.
 Titan provides a choice for customer to customize the wristwatch. 
 Titan should adjust the price match with the competitors offering because these
segment consumers are very price sensitive.

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